Mexico hotellit Venustiano Carranza

Plussat: I lost my connection last at night. Finding this hotel was great. I booked it because it has 24hr room service. They have a small place at the airport. They asked the shuttle to come and pick me up for free. Breakfast was varied, nice, and included in the price (but not always, apparently, so check your reservation). The room was clean and spacious. The staff was kind. They have free tea and coffee, and wifi. Check out is at 1 pm, which is super convenient for people who like sleeping.

Miinukset: My flight was departing at 11 pm. I wanted to enjoy the city and leave my bags at the hotel. They were happy to store my big bag for me... but the backpack was a problem. I had a laptop. They didn't want to store it while I was gone, as they didn't want to be held responsible if anything went wrong. Visiting the city with a heavy laptop and all my valuables was not an option. I understand their point about not wanting to be responsible... but what about clients' needs? I've stayed in smaller hotels in Mexico City before. They take care of your stuff without scaring you into believing that someone might steal them. Anyway, I made a bit of a fuss and was told that for one, unique occassion they would make me the favour of storing my backpack. Unfortunately, this means that this was the one and unique occassion that I will stay with them. PS- I didn't tell them, but besides my laptop I left my passport and a bunch of money in the backpack. Everything was there when I came back for it.

Plussat: Clean, nice decor.

Miinukset: It's the airport hotel, but breakfast doesn't open until 630 am. Needs to open earlier.

Plussat: The staff was great. Very responsive and helpful I liked the room - big, comfortable and clean. However, a couple random things detracted from the overall experience. Our bathroom smelled like cigs. The smoke alarm is directly above the beds, meaning a flashing green light is on you all night. And the linens and towels were starchy and stiff. Overall a good not great experience.

Miinukset: The beds, linens, towels could be softer. Some of the random things noted above about the room could be improved.

Plussat: Connection to the airport. Future users should be aware that there is an office in the airport near the international departures which will facilate rapid delivery to the hotel instead of wandering about aimlessly which I did. Staff were extremely friendl

Miinukset: Be careful to plan for extra time for departure for the airport, Mexico City traffic is horrendous.

Plussat: Just the room and the ride to the airport that's it!

Miinukset: Reception the woman she was mind and she try to me pay make me pay 2 times for the room, when the room was all ready pay! So bad experience .

Plussat: Location is good, near the metro, has shuttle bus to the airport. Room is clean enough.

Miinukset: The staffs are dumb. After checking, the lobby boy disappear... nobody helps our luggage... Nobody guide us to the parking lot. There are water dripping from upper floor to our ceiling isolated panel, that noise totally ruined our night. Lower floor also suffers the noise from the lobby.

Plussat: Installations

Plussat: Breakfast menu was decent. My only complaint was that I was not advised that children under 12 years old can get Free breakfast whenever there is at least one paying adult for breakfast. I wish the waiter could have advised us other than that he was a friendly waiter.

Miinukset: Not applicable because everything at this property was great.

Plussat: the service and the location

Miinukset: no

Plussat: The Holiday Inn Mexico Dali Airport was the perfect choice for our return from San Miguel de Allende before our flight to the U.S.A. the next day. The hotel's restaurant met the needs of everyone in our group, and the rooms were very comfortable.

Miinukset: There was not anything we did not like about the hotel.

Plussat: Attention, cleannes, excellent rooms

Miinukset: Everything

Plussat: The shuttle to and from the airport

Miinukset: The smell, the horrible food, no where close to 4 stars. I saw 3 stars online and I truly believe that is the rating.

Plussat: nice people and good breakfast

Plussat: The breakfast was excellent

Miinukset: The staff was helpful and friendly

Plussat: The place was lovely. Beds nice but a bit small. Super clean. So close to the airport (we walked for 5-10 mins from terminal 1).

Miinukset: Breakfast was so-so.

Plussat: Convenience to airport, free shuttle.

Miinukset: Itchy sheets, hair (not mine) on pillows.

Plussat: Wonderful place for those waiting for connections flights. All things clean, marvelous Mexican food. Free 2 way transfer to the airport. On my “I’ll stay again” list.

Miinukset: The streets nearby the hotel requires a little bit more or awareness at night.

Plussat: clean. helpful staff

Miinukset: While it is across the street from the airport, you need to take a cab to get there.

Plussat: There was a metro station close to the hotel, and to get to the downtown was not difficult. Shuttle to and from the airport works perfect.

Miinukset: There was a strong smell in the room when I got in, very irritating, I even had to use mask. I opened the window and went to the downtown for half a day, and by my return it cleared up, so I got sleep normally.

Plussat: Good service and great to connecting figths. Near airport with free tranafer. Clean and nice installations

Miinukset: The vecinity its not good. A place is not good to walk around

Plussat: Great location with easy access to airport. The food at the hotel was surprisingly good at a reasonable price. Rooms were clean and bedding more comforatble than most.

Miinukset: Unable to print boarding passes because printer not functioning. Our room was without a window and stuffy.

Plussat: Good location and friendly staff. Excellent transfer service to and from the airport. Excellent breakfast.

Miinukset: Quite worn down from what it used to be just a couple of years ago. Towels and blankets with stains and far from white... Really bad smell (drain) in the middle of the night.

Plussat: Close to T1, free shuttle, very good value.

Plussat: The staff were really helpful with giving good recommendations for food & places to visit & for arranging travel to airport.

Plussat: It was a welcome surprise to find such a nice place for my overnight layover. Hospitality (Alberto) was the best. This was a comfortable, kind of artsy place. A delightful stay.

Plussat: Missed my flight so was a perfect place to stay- very close to airport. Such a lovely place with lovely owners. Very comfortable beds and clean rooms. Breakfast was a bonus.

Plussat: Very friendly and helpful staff. They are very good for setting up a taxi to the airport, even very early in the morning. The option to cook your own breakfast with the available food is nice. The location is very close to the airport, about a ten minute walk, or a two minute taxi ride. I found staying there very affordable, comfortable, and perfect for stopping through while on a layover between flights.

Miinukset: Suggestion from taxi drivers that this neighborhood is "very dangerous." I didn't actually witness anything to suggest that, but the reputation had me on my toes.

Plussat: Breakfast included

Plussat: The hospitality, the food, the beds! The best matres we sleep in all Mexico!

Miinukset: Nothing

Plussat: Location, walkable from MEX airport. The hostel settings are beautiful with all kinds of plants.

Miinukset: They advertise that they have 24-hour reception, but upon arrival at the front door at around 4am in the morning and calling them twice, the middle aged guy inside refused to open the door. Only after the two leaving guests opened the door could I get inside, fortunately.

Plussat: + Location near T2 + Friendly greeting and check in + Efficient check out + Helpful with questions + Clean room with all the amenities I required + Fast and accurate room service ++ Nice breakfast buffet with friendly staff ++ Great selection of fresh fruits and juices at breakfast

Miinukset: - nothing I can think off. It was a good stay.

Plussat: The beds were very comfortable and the room was quiet, clean and had all facilities i would expect. The location was fantastic, being inside terminal 2, and the television even had a channel showing live arrivals and departures, exactly the same as can be found inside the terminal. This meant i could track my departure time and leave the room when it suited me, rather than wait in the terminal

Plussat: Excellent personnel, most warm detail by Luz Carranza (guest relations manager) when i notified this was part of my 20th wedding anniversary. Room was really nice, with lots of Amenities

Plussat: Great location for a long layover at Terminal 2

Miinukset: Open design

Plussat: It is new and the rooms are big and comfortable.

Plussat: The location inside the airport terminal is great. We checkout just one hour before our flight departure, and we were on time!

Miinukset: The lighting is awful. Everywhere. The restaurant, the lobby, the room. It was so hard to see. So dark! It’s kind of sad.

Plussat: best fit for airport T2 user. excellent breakfast

Miinukset: Broken bathroom, key does not always work

Plussat: Breakfast was really complete and location is inside of the airport.

Miinukset: the host room wasnt that clean.

Plussat: I am a repeat customer here. Very convenient if I have to make a stopover at T2.

Miinukset: The showers, that didn't have hot water!

Plussat: BREAKFAST WAS GOOD, SERVICE IN THE RESTAURANT EXELLENT. IN 2 OF 3 ROOMS BREAKFAST WAS INCLUDED BUT THEY SAID NO! I HAD TO PAY FOR 12 PEOPLE ANY WAY. :(

Miinukset: I BOOK 3 ROOMS FOR 12 OF US. NO TOILET PAPER IN THE ROOMS I HAD TO CALLED 3 TIMES TO REQUEST ITTHE KYS DIDN'T OPEN THE SAME SITUATION UP AND DOWN CALLING SOMEBODY TO OPEN THE DOORS FOR AS. RECEPTION TRY TO CHARGE ME $ 13,897.00 PESOS MORE FOR A DIFFERENT PERSON SAME NAME BUT DIFFERENT NATINALITY AND LAST NAME. I DO NOT GET UPSET EASILLY BUT THIS WAS TOO MUCH. SORRY :(

Plussat: Registration was easy. The Hotel had all of my information from my reservation. No payment card was needed. Just my identification was needed and the room keys were handed.

Plussat: Good location

Miinukset: Loud rooms and outdated

Plussat: Location

Miinukset: Towels

Plussat: So handy for our departure

Miinukset: Our evening meal was cold

Plussat: Room was fine.

Miinukset: Restaurant was terrible.

Plussat: is the best option for early flights because it is laterally inside the airport

Miinukset: it's a bit hidden , a bit confusing how to get to the lobby

Plussat: Breakfast was amazing! Large selection of delicious food.

Miinukset: Would have been great to receive some clear instructions how to get to the hotel from the other terminal.

Plussat: Great location and very friendly staff.

Miinukset: No Internet or tv for our entire stay. The power was going off continuously during our stay without any weather issues.

Plussat: The convince of the location and its accessibility.

Plussat: Quiet and clean and convenient...

Plussat: I Only liked the location the hallway smells amazing and the shuttle was so helpful.

Miinukset: In my room the AC was leaking and the rug was so dirty.

Plussat: excellent location for overnight stay before our flight. Extremly helpful concierge staff to organize assistance for my wife needing wheel chair and for our 4 suitcases for a long walk to check in.

Miinukset: Super dirty window glasses overlooking atrium. Very outdated toilet .