Washington hotellit lähellä John A. Wilson Building

Miinukset: Hotel staff is very slow. No one picks up the phone at reception or concierge. Valet is 30 mins wait for vehicle retrieval. There was no ice in the ice machine on three separate occasions. We had to find ice on lower levels of the hotel. On top of all that, woke up to ants on our bed and over charged invoice.

Plussat: clean and very good location

Plussat: The rooms are beautiful and the staff so gracious and welcoming. Perfect location as many monuments are so close by, with lots of wonderful places to eat.

Miinukset: My only concern was that the bathroom floor was very slippery--both my sister and I took tumbles coming out of the bathtub. Luckily, we're pretty good at falling and weren't injured, but I did worry about the safety of others, like elders.

Miinukset: Our particular room was at an interior location. Would have liked to look out onto something other than the alley.

Plussat: Location, hotel setup, but staff was superior. Superior.

Plussat: Check In was great, quick, was surprise to pay hotel fee oh $28 hotel fee at check out. Which thought was paid when reservaywas made.

Miinukset: Hotel fee $25 and parking at hotel is expensive as $59 per night.

Plussat: The staff was excellent! Everyone was so helpful and nice. They tried very hard to please us.

Miinukset: There was no refrigerator in the room. There was a huge mini-bar in the room that was fully stocked - but no refrigerator to put left-overs in from our meals or to keep bottled water in..... In addition, the ice maker on our floor was broken.....

Plussat: Checkin was impolite. Not sure how this can be on such a location.

Plussat: great room, good location

Miinukset: hard to find entrance at night, valet parking not easy to find, and pricey

Plussat: Nice bar, well located and close to the White House. Staff was nice and helpful!

Plussat: Location is very good. Staffs are very friendly. The bed is very comfortable

Plussat: Receptionist was super friendly! ;-)

Miinukset: The breakfast staff could be more welcoming and attentive. We had two waiters I believe. The first one was not friendly at all and it seemed like we were a bother to him. The second waiter was pleasant but needed to be more attentive.

Plussat: The hotel is wonderful and the room very comfortable. Many attractions within walking distance. The concierge desk was very helpful in booking tours and transportation.

Miinukset: There was nothing not to like.

Plussat: Very courteous staff and amazing location

Miinukset: No breakfast included

Plussat: Really good value for money. Rooms were clean and spacious. Breakfast buffet was perfect too.

Miinukset: I loved everything about the hotel but the only thing that disappointed e was the price on booking site not match the price at the hotel.

Plussat: Immaculate Hotel in walking distance to most of the main attractions or you could catch the subway nearby at Metro center if you prefer. We stayed at the hotel as we had a concert at the Capital One arena, which was a short 10 minute walk away. Staff were friendly and very helpful. Lovely open, bright lobby area and the rooms were spacious and very clean. Would recommend this hotel.

Plussat: Service, cleanliness, location! Stay again at this place.

Plussat: Probably the best hotel breakfast we have ever had at a standard hotel. Every item was fresh and flavorful. Wait staff was excellent every morning.

Miinukset: Nothing

Plussat: Food was not good and expensive. Noisy and dated. Worst Hyatt i have ever stayed in.

Miinukset: Linens were old, restaurants were bad. Foul odor in hallways.

Plussat: The location

Miinukset: The fact that parking wasn’t included or Explained when we got there.

Plussat: The monuments.

Miinukset: I altered the reservation but the hotel ignored my request. The greed of the wait and Bell hop group practically pushing for a tip - appalling. Lack of safety on the open decks outside the elevators. A child could hop over and fall to his/her death. No more Grand Hyatt for us!

Plussat: The location and cleanliness. The location cant be beat!

Miinukset: No!

Plussat: Noting, only the location is very good, close to white house

Miinukset: There is no breakfast, we get our room after 4 hours and replaced 4 rooms... very disappointed

Miinukset: Housekeeping was miserable. Had to call several times to request toilet paper and towels.

Plussat: I asked for a possible upgrade as it was my wife’s birthday. When we arrived we had a wonderful suite. Thanks so much

Miinukset: Location is not so central

Plussat: The rooftop was the best experience of the hotel.

Miinukset: The room was outdated. The carpet in the room was old and had stains on it. The check in process was long and we didn't get to check in until 4:30 p.m.

Plussat: excellent, good food and clean. the only bad experience was for the bathroom

Miinukset: we have problem with the shower, water spills all over the bathroom, we requested assistance and nobody help us out the same day, we requested towels to dry the floor and nobody came, unexpected for this type of hotel

Plussat: My wife and I took advantage of some super-cheap August rates to have a local staycation at this beautiful hotel. The staff is very well trained, pleasant, and helpful. The whole facility looked to be taken care of very well. Our room was really upscale. We both loved the big comfy bed and my wife thought the luxurious Watergate bathrobe was “the best robe ever”. The indoor salt water pool felt wonderful after a day of walking around the National Mall and Museums. We did not patronize the hotel restaurant or bar the prices were a little to steep for us. If we see the cheap rates again we’ll be back

Miinukset: The gym had decent equipment but it was pretty hot and humid.

Plussat: Great location, great facilities, great staff.

Miinukset: The hotel could benefit from an outdoor pool.

Plussat: All the rest

Miinukset: We booked a more expensive room with a view. The windows were filthy. When we complained to the front desk, they said that they would try to solve our problem. Of course the issue was not resolved. A luxury hotel that does not understand that the problem is not ours and does not solve the problem, is not a luxury hotel.

Plussat: Everything except for room service was excellent.

Miinukset: Room service either wouldnt come.Or would be hours late bringing me my food.

Plussat: Excellent Location, 10 minute walk from the monuments and the National Mall, the rooms have a very good size, good view, the bathroom was excellent very nice. The staff was very kind and helpful.

Miinukset: The breakfast could be improved, very basic selection and maybe a bit more flavor, the lady that took care of us a bit slow serving us coffee and juice, but other guys that were there very helpful and always very polite

Plussat: Great service, hotel and rooms were stunning. Staff were all very friendly, helpful and welcoming. The gym was fantastic

Miinukset: The pool was closed for maintenance which was disappointing but understandable. There were only two bar areas which we were hoping to be able to relax in after a long day but due to the roof top bar being half closed one night and completely closed on another it made this impossible. Was disappointing after spending a lot of money to not be able to used the roof top bar as a paying guest!

Plussat: Everyone very friendly, great rooms - although for what you pay youd expect rooms and beds to be bigger. Good location, staff is excellent.

Miinukset: Everything good, but you are paying for the name. Very expensive for what you get.

Plussat: Very pleasant stay Employees were welcoming and there to serve any need. We are pretty low maintenance travelers and only there for a nite. Great roof top bar.

Miinukset: don't understand the $40 resort fee.

Plussat: Neat building...is historic and feels like it in the details of design....Loved loved loved the staff.. they made getting in and out of the hotel with my chair as best as it could be...they checked on us to see if everything was good by text and responded quickly to questions...and were very helpful...they have excellent customer service... akso ordered in room service-- food was good for breakfast and late night had limited but came in handy to have something...also in room accoutrements were high end and phenomenal!! so close to the arena if you are going to a show... great location!

Miinukset: Our rooms were a little warm when we were let in...and the whole hotel a little warmer than was comfortable even for aliitle older person I was with...who is usually cold..so I know it wasnt just me and it was very very hot that weekend...but we just bumped our air down and resolved the in room warmth.. the hallways were also noticeably warmer....but all good. It dosent change my opinion of the service or staff..

Plussat: It was reasonably priced and served the purpose.

Miinukset: The hotel is situated right on top of a highway and there is constant noise from traffic. The hotel and rooms are dated, although generally clean. The breakfast was acceptable, but tasted like frozen food reheated.

Plussat: Loved the Décor and atmosphere of the historic building.

Miinukset: Would have been nice to have a tub (although I did like the shower), and maybe a reclining chair in the room. I used the nearby parking garage (instead of valet parking) and it was occasionally frustrating trying to access my car. You had to swipe a parking ticket to access the garage and it didn't work too efficiently.

Plussat: Great location comfortable rooms great staff

Miinukset: Need better lighting in the bathroom and more outlets overall

Plussat: We loved the fact that they allowed us an early check-in and a late check out they upgraded us to a beautiful sweet at no extra charge for 28th anniversary and when (because of a city inspection gas check) they were unable to provide us room service breakfast that we ordered they gave us a $50 credit in their restaurant for lunch which I thought was wonderful!

Miinukset: Communication about breakfast being unavailable. I had to call down because they did not pick up our door sign order. Thats when I was told they would not be able to provide room service breakfast due to gas being turned off by inspector. But they made it right with a credit to their restaurant for lunch.

Plussat: The location is great, next to the Capital Center, very convenient. The staff went out of their way to make us feel welcome. Unexpected amenities like champagne and cupcakes! We will be back when seeing another concert. The staff texted me before we arrived for any needs we had. Nice touch.

Miinukset: Parking is always an issue in DC

Plussat: location was good. lobby atmosphere was ambient. staff were generally helpful but the systems kept letting them down

Miinukset: room was a bit small, no ironing board. not enough power points, AC was noisy and even when you turned it off ....it kept on rumbling. there was a problem with the systems when we checked in. they had to swipe our credit card multiple times. it ended up double charging us but they cancelled the 2nd charge

Plussat: Room was comfortable, staff was professional and accommodating. Hotel was convenient to a lot of venues and shopping areas.

Miinukset: A small mix up at checkout, maid knocking on our door to clean thinking we had already checked out. When I did checkout the incorrect room was processed, it was immediately rectified.

Plussat: Very pretty interior and rooms. Quiet and clean. Easily accessible to majority of things within walking distance.

Miinukset: Our fridge was broken so we were not able to store any leftovers or extra bottles of water. There could also be more power outlets and/or usb outlets available as well.

Plussat: The atmosphere felt very classy. Very good value for the money.

Plussat: Very close to Capitol One Arena! Couldn’t be more convenient. Valet attendants very helpful! Check in was easy. Managers happy hour was very nice!

Miinukset: My wife is in a wheelchair. The outside “lift” was wet and exposed to the rain and away from the front entrance. The handicap shower drained INTO the bathroom floor; needs to slope toward the shower drain!! Floor got flooded and was a hazard to walk on. ADA upgrades very much needed! Motion sensor doors would be good too. Hinges on door had been replaced with much smaller hinges. Huge gaps in door frame with large amounts of dust caked in there. Needs to be cleaned and caulked and painted. Room service was late for dinner and breakfast. Being a caregiver, my routine for dispensing meds and providing assistance to my partially disabled wife is on a schedule. I try to budget a few minutes of “me” time for breakfast before she gets up. Getting breakfast delivered late screws up my few moments of relaxing in the morning before I become a caregiver again for the rest of the day. Room service could be more punctual, especially when they ask what time would you like food delivered.

Plussat: Food and service at Dirty habits was great! Avi is an excellent waiter,very attentive and quick as we had a concert at 8.Hotel is beautiful and well appointed.Location to Capitol 1 arena and many historical buildings Is great.

Miinukset: Everything was great except they were doing construction right outside our room in the morning and it was a little distracting.

Plussat: The bedding was very comfortable and the staff was very friendly. Cabs were easily taken right from the front door when it was too hot to walk into the museums. Location was great. Less than 20 mins walk and you're in the midst of history. Great local restaurants with a wide variety of reasonably priced food and gourmet if desired. Great store available for things that you may have forgotten and food if you arrive late at night.

Miinukset: we didn't like the addition of the "destination fee" of $20 to each day's stay. I guess it's like a resort fee. If you're not going to use the pool or gym, tell them maybe you will get credit for that fee. we didn't like the homeless people around the area begging for money. We understand this is a nationwide issue and it is not directly related to the hotel, but having brighter lighting along the street sidewalk areas may deter people from loitering there. A less expensive dining option in the hotel would be a great addition like a cafe with sandwiches or wraps for families.

Plussat: Location

Miinukset: Garage was pricey compared to the surrounding garages.

Plussat: location

Miinukset: firehouse across the street

Plussat: Staff was very friendly and professional. The hotel was tastefully decorated.

Miinukset: Needs to be renovated.

Plussat: Location was very good especially if you want see major attractions in DC.

Miinukset: except concierge staff wasn't exactly very friendly / helpful. Restaurant doesn't function for very limited hours in a day. No room service after 10.30 pm. Carpets need good cleaning far below Hyatt standard.

Plussat: Very near to Union Station and National Gallery

Plussat: The hotel exceeded my expectations.. Perfect Location.

Miinukset: Not at all.. Loved everything about it..

Plussat: The use I lostmyluggage.com and we were able to retrieve a lost item quickly and without fuss.

Plussat: The location was great.

Plussat: The location was good for a visit of the city.

Miinukset: The property didn't found our reservation which was confirmed to us by booking.com. We finally received two rooms but not the one we booked. The staff was very slow.

Plussat: Staff was very helpful and friendly. Location, Location, Location.

Miinukset: Overnight parking is too expensive, but I guess is adequate for the city/area.

Plussat: Excellent location, we were walking distance from museums and sites. The room was spacious, clean and quiet. The staff was nice and very helpful when I needed something. I felt safe.

Miinukset: I'm not sure why there's such a big emphasis on the breakfast here. It tasted fine, but it was just a normal hotel breakfast. I feel like there must be something about it that I'm missing? This isn't really a complaint, just confusion.