Washington hotellit lähellä Francis Pool

Plussat: The location and restaurant were great.

Miinukset: The rooms seem dated compared to other 5 star hotels.

Plussat: Incredibly comfortable room and bed - we are buying a condo in the city and plan on researching the bed four seasons uses to replicate the experience. Very quiet. no street noise at all.

Miinukset: Had trouble reaching front desk at 5:30am to get into garage to recover car. Also, room service on first night took about 20 minutes longer than advertised in hotel at 15% occupancy (due to COVID) Finally - could not get TV to stream Netflix, etc from our phones. Not sure if this was on our end or the TV - we followed the instructions to the letter.

Plussat: Comfort, friendly staff and concierge were very helpful and welcoming all the time , very comfortable bed , excellent location with a supermarket close to the hotel and lots of restaurants and cafe , don’t miss Georgetown cup cake

Miinukset: Nothing

Plussat: The staff were very welcoming and truly went above and beyond to make us comfortable ! When I mentioned it was my birthday they provided a complimentary cake and offered champagne . They also upgraded our room! The gym facilities were very nicely kept. The hotel was very clean in lobby and hallways areas.

Miinukset: My husband and I were pretty disappointed that our room smelled like cigarettes although it appeared well cleaned . We tried to keep a window open to air it out but the street noise was loud which is totally expected as it’s DC. We were also drenched in sweat overnight despite turning our thermostat to the lowest setting ! I’m not sure why our room got so hot overnight but we were both up multiple times throughout the night trying to get comfortable .

Plussat: Perfect location and great gym and spa

Miinukset: Bar staff a bit slow - how hard is it to pour one glass of wine and serve one beer!

Plussat: During Covid19 they done more than I paid for you, amazing staff and amzing hotel

Plussat: I stay for work for atleast a week at a time and require a office and desk to perform work.

Plussat: The room was clean, location was great, and service was prompt.

Miinukset: Parking is limited.

Plussat: Henkilökunnan palveluasenne oli kohdallaan, auton pysäköintikin hoitui palveluna. Iso siisti huone sopi mainiosti viidellekin hengelle.

Miinukset: Aamiainen jäi väliin hinnan vuoksi.

Miinukset: Took a long time for water to heat up. No cups or coffee

Miinukset: Cannot control room temperature. Very hot in rooms.

Plussat: Sightseeing Washington D.C.

Plussat: Nice facility, clean and trendy

Miinukset: Central heat and cooling meant our room was warm and we couldn't turn the thermostat down

Plussat: An upgrade to a Pent House was a pleasant surprise for a family of six which made our short stay even more exciting with all the great views from Level 16. The hotel is literally 100 meters walk from all the happening of Times Square.

Miinukset: The reception area and elevators seem to be crowded but that is understandable for a hotel in a busy location. The concierge service asking for $2 per bag for storage was a bit odd.

Plussat: N/A - Service unavailable at the time due to COVID

Miinukset: The prices for alcohol in the mini bar could've been more reasonable.

Plussat: The hotel is beautiful and it's in a great location. The bathrooms and rooms are very nice and the staff was very friendly.

Miinukset: The hotel itself is frustrating. The AC in my room went out twice. If you plan on eating at the hotel bring a hefty checkbook or go out to the city to eat because there's absolutely no value here.

Plussat: Nice room set up with a large table for dinning. Great shower and toiletries. Excellent hotel restaurant.

Miinukset: at check in, was given a wrong room (but this was quickly remedied after I called) the hot rob in the pool area was closed for maintenance no licker rooms in the pool area.

Plussat: Clean,quiet

Miinukset: They charged me for an extra night in error and charged me for items I did not use from the minibar

Miinukset: advertising pool when there wasn't one - this is why we chose the hotel was for the pool.Said the black duck restaurant was full then we booked through open table. Breakfast took an hour to get oatmeal and eggs We were mistakenly given a wake up

Plussat: accommodated us for dinner w/o reservation.

Miinukset: wanted to charge $--/night for a rollaway bed. Sent me a curious e-mail after the stay with a credit card authorization form to pay for my incidentals - when I had already provided a credit card at check in

Plussat: Love the location, decor and staff! First class stay!

Miinukset: The pool was being repaired but that happens and they did have options for us.

Plussat: Everything

Miinukset: Non

Plussat: Front desk staff was reasonably friendly during check-in.

Miinukset: This hotel was filthy and run down! Definitely not a three star hotel. And it is located closer to Elkridge then it is Hanover. I feel ripped off getting this hotel as a three star hotel when it was not. Awful stay!

Plussat: Location and cleanness

Miinukset: Gym, lobby space and food options

Plussat: The room service is great. Romantic getaway. Good location. We loved our stay and would come back. The hotel is high class

Miinukset: Nothing

Plussat: Despite the crisis, the team did an excellent job at accommodating us. Dinner was excellent and breakfast well done. A place to come back to

Miinukset: The WiFi is not very secure unfortunately

Plussat: staff and location as well as room set up

Miinukset: felt the cleaning could have been a bit better

Plussat: It was clean, the staff was friendly and helpful. And it was walking distance to restaurants

Plussat: They don't have breakfast . park too expansive

Plussat: Location and room size

Miinukset: We might have left something behind. When we called to ask, a staff member said they would check with housekeeping and get back to us. They never did.

Miinukset: Even on this times, you can do better on breakfast, trash in the room, towells .

Plussat: Was clean and fairly easy to get to from the Foggy Bottom Metro, a few blocks walk. Property was clean and almost all the staff was friendly. Weekend woman wasn’t the friendliest, almost rude on Saturday but had a slightly better attitude on Sunday when we checked out.

Miinukset: Pool and gym weren’t open and they weren’t serving breakfast. Just some fruit and packaged danish.

Plussat: Room, Location

Miinukset: The breakfast

Miinukset: I needed to check out at 6:30am. I went to the lobby and there was no one at the desk. I looked everywhere I called out to find someone and there was no one there. A 1/2 an hour later at 7 o'clock a man came out of the elevator and was evidently the front desk clerk. Since they had my car in valet I was not able to simply leave the key and go. Sitting in an empty hotel lobby for a 1/2 an hour waiting to check out is ridiculous! I will certainly not stay there again.

Plussat: The staff was fantastic

Miinukset: The only disappointment was no fault of the hotel. Unfortunately our trip was during the covid 19 pandemic and DC was still in stage 1 of reopening, which meant there was no access to the pool, fitness center or lounge.

Plussat: Perfectly balanced location between DuPont Circle and Georgetown. Very helpful, courteous staff and an unbelievably reasonable breakfast for a small charge.

Plussat: Staff and cleanliness

Miinukset: NA

Miinukset: The heat. The air came out cold before it became warm

Plussat: This hotel was amazing! Beautiful inside and out! Staff was more that helpful. Rooms were extremely clean. Prime location for this area! One way was less than a mile from Georgetown waterfront park which had multiple restaurants right on the river. The other way was about a mile to The White House and monuments. I would highly recommend this place to anyone traveling to D.C. for the historic landmarks during the day and the patio bar scene at night!

Miinukset: Absolutely nothing. This place was exactly what we were looking for!

Plussat: The location

Miinukset: All the absurd hidden fees

Plussat: Erinomainen sijainti.

Miinukset: Huone oli aluksi kylmä. En saannut lämmitystä toimimaan.

Plussat: Everything

Miinukset: N/a

Plussat: Location, nice room, friendlyvstaff

Miinukset: Shower was terrible, tub leaked everywhere. TV was awful, with limited channels. A/C didn't work. Windows opened all the way, you could jump out.

Plussat: I loved the staff the valet service doesn’t work for me especially pre virus stage.

Miinukset: . I would book again but please offer self parking

Plussat: Excellent hotel with a great location and price!

Plussat: Everything.. I would recommend this to anybody..and i am definitely staying there again..

Plussat: They helped my new wife and I celebrate our quarantine honeymoon with as much flair as possible!

Plussat: Love the location. Guest services personnel are very polite and helpful.

Miinukset: Cleanliness of the rooms. Lack of communication about changes and interruptions in service due to covid-19. I understand that many changes are necessary to keep people safe but there was no communication regarding these changes so I was completely surprised when I arrived and found out that parking was 4 blocks away and we had to walk back to the hotel at 1am. Also the fact that there was no service of food or drink in the hotel and nothing to replace it. No vending machines or prepackaged foods... no nuts, chips, nothing! Also was put into a room that seemed it had not been cleaned in a LONG time. Unacceptable. I will not be back. The 5 star rating should be 3 stars at the most.

Plussat: Room was large stayed in a executive suite. Separate bedroom was nice and isolated any noise.

Miinukset: I would highly recommend the hotel invest in a revolving door at the main entrance in the lobby. The bar and restaurant are there and on a cold windy night when the doors are open the wind jand cold just blow right in diminishing the warm feel the bar has

Plussat: The facility is perfect

Miinukset: The staff in charge of parking is not as good as i thought to be

Plussat: Close to monuments in Washington DC

Miinukset: Do you have to tip? Tipping is stupid.

Plussat: Since I was in DC as a tourist, its location in central DC, close to public transport, friendly staff, etc. werer much appreciated.

Miinukset: None

Plussat: The staff. They were so friendly and helpful. Very welcoming and greeted us personally each time we passed through the lobby.

Plussat: I enjoyed the classic design of the hotel. Not a "cookie cutter" hotel, like the major chains, which are too sterile. Nice dining room.

Miinukset: The ceiling in the shower is in need of repair

Plussat: sijainti

Plussat: close to metro-easy to get around

Miinukset: no pool

Plussat: Great room, very clean, and well appointed.

Miinukset: The exorbitant charge for using the in house phone (although I was warned by the concierge

Plussat: Good value for money for an excellent room

Plussat: The staff were very helpfull and the hotel was very clea and the location was excellent

Plussat: Yakkell, the concierge, was friendly and always eager to please, but she was clearly at the mercy of a management staff that would change policy on her day to day.

Miinukset: The housekeeping was so so. The carpets were filthy and the air conditioning didn't work so when the temperature in Washington took a sudden climb the room was sweltering. The dining room had similarly low housekeeping standards. The morning I left I stopped in for breakfast and was seated twice at tables with dirty linens and crumbs.

Plussat: Full kitchen in room. Friendly staff.

Miinukset: Breakfast was awful and cold. Called for extra pillows no answer. Room was cold and guest were noisy. Hard to find parking garage. Desk clerk gave bad directions to venue we were attending.

Plussat: location and cost were a good combo

Miinukset: Bugs were present.

Plussat: Staff and breakfast

Plussat: Location

Miinukset: Average breakfast

Plussat: Location, services available

Plussat: Breakfast was good wish there were pancakes. Hotel is good

Plussat: Location is amazing. Right in Georgetown.

Miinukset: No

Plussat: Felt very homey. One of the hosts at the front desk was very friendly and helpful. Awesome location in Georgetown.

Miinukset: The smell on the 4th floor was a little weird, the other hosts did not explain things as well.

Plussat: The room was big.

Miinukset: It was kind of dated, but it was clean.

Plussat: Location

Miinukset: Minor maintenance issue that was addressed immediately.

Plussat: Location.

Miinukset: Bugs on the inside of the door wall, as well as carpeting by the door wall that looked like it had gotten wet several times over.

Plussat: It is a quite ok hotel with large and comfortable rooms at an excellet location

Miinukset: Breakfast is simple and not particularly good.

Plussat: Nice room . clean room. best location in georgetown.

Miinukset: parking fees, staff

Plussat: the hotel was less than 3 blocks from where I was working - I could leave my car in the garage and not have to pay for parking on top of what I was paying at the hotel

Miinukset: the hotel is a bit dated. The bathrooms need some help. My shower door stuck, the toilet needed to be tightened - it was wobbly. The controls for the HVAC need to be updated.

Plussat: This hotel was convenient to every location where I had business.

Plussat: Large, quiet room with lots of light from big window. We slept well. Surprisingly good breakfast with yoghurts, fruit, fruitsalad, pastries, toast, good coffee.

Miinukset: Kitchen is old and brown, but clean. Fridge a bit noisy.

Plussat: Location in Georgetown and proximity to Metro, size of rooms, easy and free access to internet both through wi-fi and business centre, general professional approach by staff.

Miinukset: N/A

Plussat: Perefct location, complementary breakfast, big siot and the possibility to leave the car in the garage the whole day even if I had checked out from the room

Plussat: Spacious suite, kitchen, price

Miinukset: Cleanliness of kitchen

Plussat: Great location. Good breakfast, free hot drinks.

Miinukset: Very noisy room, next to tow busy roads. Good job we had earplugs.

Plussat: Staff was courteous & helpful, hotel as clean and had all the amenities necessary for our trip - one of the best features was the location

Miinukset: I was in a non smoking room - the hall & room had an odd (but not unpleasant) odor.