Washington hotellit lähellä Brigadier General Albert Pike Statue

Plussat: Location, room size

Plussat: The staff were incredible - and the location couldn’t be better!

Miinukset: Honestly, nothing.

Plussat: Staff was absolutely amazing! Great location

Miinukset: The room may have been undergoing renovations and there was unfinished sheetrock in the ceiling.

Plussat: The staff was exceptional; all we encountered were friendly, helpful and professional. Room was great, very clean and comfortable. Loved the lobby and Round Robin Bar. Highly recommended- can’t wait to go back.

Plussat: The staff immediately from our greeting from the valet to the front desk (sincere, friendly, quick and efficient) facilities/room spotless very pretty, updated but traditional, gorgeous fixtures and spotless bathroom, super comfortable bed, quiet. Room size was so spacious. Just a gorgeous hotel. Location!!! Back entrance led out right to F street which took you immediately to White House treasury area to the left or to the right straight down to shopping, restaurant, club/bar and concert arena.

Miinukset: Really can’t think of anything.

Plussat: This is one of the oldest DC hotels but retains its beauty & charm. We were thrilled to find this Washington gem. We could walk to the majority of sites.

Miinukset: Loved everything

Plussat: My 12 year old grandson accompanied me. He thought it was the nicest hotel ever! I was very pleased, especially with the gentleman that met us to take our luggage. They were so friendly and helpful. The cafe staff also very personable. The taxi driver also mentioned what a good hotel we stayed in, He stated good people worked at The Willard.

Miinukset: The one window was up very high, no view on the 11th floor

Plussat: Location

Miinukset: No

Plussat: Location, staff was excellent, loved the nostalgic decor

Miinukset: Better lighting in the bathroom and a fan

Plussat: The food is amazing. Everyone is so nice and accommodating. Smooth running machine.

Miinukset: I liked it all

Miinukset: The parking is terrible since they request valet parking. It was really inconvenient to get stuff or get my own car to drive

Plussat: Beautiful Lobby.

Miinukset: Room was not cleaned. Toilet was disgustingly dirty. Hair in the shower and on the counter. Nespresso machine did not work properly, think it had a clog. Crumbs on the carpet. Did not expect to be checking my sheets for signs of use in a 5 star hotel.

Miinukset: Hotel staff is very slow. No one picks up the phone at reception or concierge. Valet is 30 mins wait for vehicle retrieval. There was no ice in the ice machine on three separate occasions. We had to find ice on lower levels of the hotel. On top of all that, woke up to ants on our bed and over charged invoice.

Plussat: clean and very good location

Plussat: The rooms are beautiful and the staff so gracious and welcoming. Perfect location as many monuments are so close by, with lots of wonderful places to eat.

Miinukset: My only concern was that the bathroom floor was very slippery--both my sister and I took tumbles coming out of the bathtub. Luckily, we're pretty good at falling and weren't injured, but I did worry about the safety of others, like elders.

Miinukset: Our particular room was at an interior location. Would have liked to look out onto something other than the alley.

Plussat: Location, hotel setup, but staff was superior. Superior.

Plussat: Check In was great, quick, was surprise to pay hotel fee oh $28 hotel fee at check out. Which thought was paid when reservaywas made.

Miinukset: Hotel fee $25 and parking at hotel is expensive as $59 per night.

Plussat: The staff was excellent! Everyone was so helpful and nice. They tried very hard to please us.

Miinukset: There was no refrigerator in the room. There was a huge mini-bar in the room that was fully stocked - but no refrigerator to put left-overs in from our meals or to keep bottled water in..... In addition, the ice maker on our floor was broken.....

Plussat: Checkin was impolite. Not sure how this can be on such a location.

Plussat: great room, good location

Miinukset: hard to find entrance at night, valet parking not easy to find, and pricey

Plussat: Nice bar, well located and close to the White House. Staff was nice and helpful!

Plussat: Location is very good. Staffs are very friendly. The bed is very comfortable

Plussat: Receptionist was super friendly! ;-)

Miinukset: The breakfast staff could be more welcoming and attentive. We had two waiters I believe. The first one was not friendly at all and it seemed like we were a bother to him. The second waiter was pleasant but needed to be more attentive.

Plussat: The hotel is wonderful and the room very comfortable. Many attractions within walking distance. The concierge desk was very helpful in booking tours and transportation.

Miinukset: There was nothing not to like.

Plussat: Very courteous staff and amazing location

Miinukset: No breakfast included

Plussat: Really good value for money. Rooms were clean and spacious. Breakfast buffet was perfect too.

Miinukset: I loved everything about the hotel but the only thing that disappointed e was the price on booking site not match the price at the hotel.

Plussat: Immaculate Hotel in walking distance to most of the main attractions or you could catch the subway nearby at Metro center if you prefer. We stayed at the hotel as we had a concert at the Capital One arena, which was a short 10 minute walk away. Staff were friendly and very helpful. Lovely open, bright lobby area and the rooms were spacious and very clean. Would recommend this hotel.

Plussat: Service, cleanliness, location! Stay again at this place.

Plussat: Probably the best hotel breakfast we have ever had at a standard hotel. Every item was fresh and flavorful. Wait staff was excellent every morning.

Miinukset: Nothing

Plussat: Food was not good and expensive. Noisy and dated. Worst Hyatt i have ever stayed in.

Miinukset: Linens were old, restaurants were bad. Foul odor in hallways.

Plussat: The location

Miinukset: The fact that parking wasn’t included or Explained when we got there.

Plussat: The monuments.

Miinukset: I altered the reservation but the hotel ignored my request. The greed of the wait and Bell hop group practically pushing for a tip - appalling. Lack of safety on the open decks outside the elevators. A child could hop over and fall to his/her death. No more Grand Hyatt for us!

Plussat: The location and cleanliness. The location cant be beat!

Miinukset: No!

Plussat: Noting, only the location is very good, close to white house

Miinukset: There is no breakfast, we get our room after 4 hours and replaced 4 rooms... very disappointed

Plussat: Location and staff

Plussat: Lobby and rooms were very nice and clean and comfortable. The beds were very comfortable. The bartender was super welcoming.

Miinukset: Hotel service charge. Wish the hotel bar stayed open later.

Plussat: The hotel staff accommodated my request to check-in early. Very well maintained and clean hotel with professional and pleasant staff. Location is 7 min away from the Metro Station. Really good value for money in DC area!

Miinukset: Exceeded my expectations!

Plussat: Location was excellent for walking to the capital and Union Station! Room was great! Did not have a view- but we were not in the room long enough for it to matter!

Miinukset: Nothing.

Plussat: Friendly Staff and very clean room.

Miinukset: Carpet made it had to roll luggage.

Miinukset: More staff in the restaurant and bar. It took a long time to get waited on.

Plussat: Location and Clean Decor

Plussat: Super friendly and helpful staff. Large restroom

Miinukset: Restaurant inside was a little disappointing

Plussat: Clean Hotel close to the Capital. Enjoyed my stay.

Miinukset: No

Plussat: Service, Location, on-site Bar, Room

Plussat: The hotel was pretty nice, as was the staff! Its location close to Union Station and the Capitol was nice. I thought the bed was comfy, and liked that there was a big TV which included many local and cable stations. I liked the cool tablet with information about the hotel, alarm clock, etc. The USB ports in the room were handy, and I was so happy there was a small fridge in the room.

Miinukset: There was not a good wifi connection in my room, and I was paying the luxury fee that included wifi. When I mentioned it at the desk, I was told I needed to go to the lobby and connect to wifi there, and then it should work in my room after I connect once in the lobby, but my phone wouldn't re-connect from my room, and my laptop would drop the connection many times while I was using my computer. Also, the lighting in the main part of the room was a bit weird. There is a bathroom and doorway switch and lights... but in the main part of the room, you had to walk up to each lamp/switch, mainly located near the head of the bed, and you had to walk to each side to turn on the lamps next to the bed, in addition to the recessed light that lit up behind the headboard.... which was a bit difficult to find the first time in the dark.

Plussat: nice staffs, clean bathroom, beds are comfy, walking distance to most attractions.

Miinukset: nothing clean and comfort hotel for family travelling.

Plussat: Neat building...is historic and feels like it in the details of design....Loved loved loved the staff.. they made getting in and out of the hotel with my chair as best as it could be...they checked on us to see if everything was good by text and responded quickly to questions...and were very helpful...they have excellent customer service... akso ordered in room service-- food was good for breakfast and late night had limited but came in handy to have something...also in room accoutrements were high end and phenomenal!! so close to the arena if you are going to a show... great location!

Miinukset: Our rooms were a little warm when we were let in...and the whole hotel a little warmer than was comfortable even for aliitle older person I was with...who is usually cold..so I know it wasnt just me and it was very very hot that weekend...but we just bumped our air down and resolved the in room warmth.. the hallways were also noticeably warmer....but all good. It dosent change my opinion of the service or staff..

Plussat: It was reasonably priced and served the purpose.

Miinukset: The hotel is situated right on top of a highway and there is constant noise from traffic. The hotel and rooms are dated, although generally clean. The breakfast was acceptable, but tasted like frozen food reheated.

Plussat: Loved the Décor and atmosphere of the historic building.

Miinukset: Would have been nice to have a tub (although I did like the shower), and maybe a reclining chair in the room. I used the nearby parking garage (instead of valet parking) and it was occasionally frustrating trying to access my car. You had to swipe a parking ticket to access the garage and it didn't work too efficiently.

Plussat: Great location comfortable rooms great staff

Miinukset: Need better lighting in the bathroom and more outlets overall

Plussat: We loved the fact that they allowed us an early check-in and a late check out they upgraded us to a beautiful sweet at no extra charge for 28th anniversary and when (because of a city inspection gas check) they were unable to provide us room service breakfast that we ordered they gave us a $50 credit in their restaurant for lunch which I thought was wonderful!

Miinukset: Communication about breakfast being unavailable. I had to call down because they did not pick up our door sign order. Thats when I was told they would not be able to provide room service breakfast due to gas being turned off by inspector. But they made it right with a credit to their restaurant for lunch.

Plussat: The location is great, next to the Capital Center, very convenient. The staff went out of their way to make us feel welcome. Unexpected amenities like champagne and cupcakes! We will be back when seeing another concert. The staff texted me before we arrived for any needs we had. Nice touch.

Miinukset: Parking is always an issue in DC

Plussat: location was good. lobby atmosphere was ambient. staff were generally helpful but the systems kept letting them down

Miinukset: room was a bit small, no ironing board. not enough power points, AC was noisy and even when you turned it off ....it kept on rumbling. there was a problem with the systems when we checked in. they had to swipe our credit card multiple times. it ended up double charging us but they cancelled the 2nd charge

Plussat: Room was comfortable, staff was professional and accommodating. Hotel was convenient to a lot of venues and shopping areas.

Miinukset: A small mix up at checkout, maid knocking on our door to clean thinking we had already checked out. When I did checkout the incorrect room was processed, it was immediately rectified.

Plussat: Very pretty interior and rooms. Quiet and clean. Easily accessible to majority of things within walking distance.

Miinukset: Our fridge was broken so we were not able to store any leftovers or extra bottles of water. There could also be more power outlets and/or usb outlets available as well.

Plussat: The atmosphere felt very classy. Very good value for the money.

Plussat: Very close to Capitol One Arena! Couldn’t be more convenient. Valet attendants very helpful! Check in was easy. Managers happy hour was very nice!

Miinukset: My wife is in a wheelchair. The outside “lift” was wet and exposed to the rain and away from the front entrance. The handicap shower drained INTO the bathroom floor; needs to slope toward the shower drain!! Floor got flooded and was a hazard to walk on. ADA upgrades very much needed! Motion sensor doors would be good too. Hinges on door had been replaced with much smaller hinges. Huge gaps in door frame with large amounts of dust caked in there. Needs to be cleaned and caulked and painted. Room service was late for dinner and breakfast. Being a caregiver, my routine for dispensing meds and providing assistance to my partially disabled wife is on a schedule. I try to budget a few minutes of “me” time for breakfast before she gets up. Getting breakfast delivered late screws up my few moments of relaxing in the morning before I become a caregiver again for the rest of the day. Room service could be more punctual, especially when they ask what time would you like food delivered.

Plussat: Food and service at Dirty habits was great! Avi is an excellent waiter,very attentive and quick as we had a concert at 8.Hotel is beautiful and well appointed.Location to Capitol 1 arena and many historical buildings Is great.

Miinukset: Everything was great except they were doing construction right outside our room in the morning and it was a little distracting.