Washington hotellit lähellä Justice William O. Douglas Statue

Plussat: The location and restaurant were great.

Miinukset: The rooms seem dated compared to other 5 star hotels.

Plussat: - Facilities were great - Hotel rooms comfortable and spacious - Very nice Gym facilities - Front desk staff very welcoming and corporative

Miinukset: - Room wasn't ready on time - Staff in lobby area; not so friendly - Corridors were very warm

Plussat: The staff are great and go out of their way to make your stay perfect. Meticulously clean.

Plussat: Room was comfortable and clean.

Miinukset: The television in the room is extremely outdated and did not provide a clear picture.

Plussat: Rooms were very clean and modern. Staff were extremely courteous. Restaurant food was excellent. Great stay all the way around, I would stay there again without doubt.

Plussat: Liked price, location, staff's friendliness & helpfulness, updated rooms, kitchen, breakfast.

Miinukset: BEDBUGS. I had to launder everything and throw away my luggage. very annoyed. have stayed here before but will not be going back.

Plussat: Very clean. Very comfortable rooms. Located near GWU so the neighborhood is not far from fun activity, yet quiet when need be. Friendly staff and they check on you at least 3-4 times a day.

Miinukset: Aging facilities. One of the buildings located across the street from homeless people in tents, which brings you back to reality about ther affordable housing situation within this country.

Plussat: * Room was a good size * Room included a kitchen area with full-size fridge and sink.

Miinukset: The room was extremely cold, and when we turned the heat on, the vent blew colder air out. We called the front desk and were informed that they had "switched over" the system and that even though it was turned to heat it would only cool the room. We were told a space heater would be sent to the room, but one never arrived and then hours later we were told they were out of space heaters. If the heating and cooling system can be "switched over" then presumably it can be switched back, so my question for this hotel is if everyone was so cold that you ran out of heaters, why not switch the ability to heat rooms back on? Overall it was kind of bizarre and extremely inconvenient to have to wear coats indoors and put a damper on our otherwise-pleasant stay.

Plussat: location and walkability to the national mall. Full kitchen.... regular size fridge, oven/stove, sink, microwave!! staffs are very, very helpful and friendly and courteous

Plussat: A great location within walking distance of the State Dept., where I was attending a conference. Staff was helpful. Renovated room in the north tower was beautiful. Spacious, super clean, full kitchen, new bathroom and carpeting. Comfy bed. CVS and a liquor store adjacent.

Miinukset: Need to upgrade cable to HD service. No restaurants or cafes nearby--at least I couldn't find any.

Plussat: The staff were helpful and nice and the location was convenient. The kitchen is a nice convenience, but not needed for a short stay.

Miinukset: The carpet in the room was dirty. There is no fan or window in the washroom so steam from the shower stays in the room, this causes humidity and mold. I'm allergic to mold so this was very uncomfortable. The hotel has two towers, and only one common washroom with one stall located in the other tower. If you have a late flight out you can store your suit cases but no place to change. The toiletries were advertised as designer. It was bath and body brand. The washroom was dirty, hair in the tub. I don't recommend the Hotel for physically challenged guests as there are steep stairs up to the elevator from the lobby. I had to struggle with the suitcases up the stairs. Beware that the hotel charges if there are more than 2 occupants in the room. This was not disclosed at booking. They also charge for incidentals at check in. I found this Hotel to be Overpriced for what you get. I stayed at the Marriott down the street last year, I payed about the same and had a much nicer room, pool, etc.

Plussat: The room was huge for such a great place!

Miinukset: The parking was a little expensive.

Plussat: We stayed one night as we were attending a performance at the Kennedy Center. The location was great- we walked to the venue and got a quick and cheap cab ride back. We also walked to the monuments and major DC attractions. The location is great, and there is a Dunkin' Donuts and Starbucks nearby, if you don't want to pay high restaurant prices for breakfast. The room was gorgeous, and we had a view of the Washington Monument from our window! The staff was helpful and friendly, and even with parking the rate was good. If we didn't have to park a rental car, it would have been a downright steal!

Miinukset: Really nothing to complain about. The parking is expensive, and valet only but you don't really need a car to see the DC tourist sites, and the parking fee was comparable to every other hotel in the area. Free breakfast would have been nice, but I don't expect it in this type of hotel. I didn't use the restaurant, and instead went to Starbucks for breakfast and coffee.

Plussat: Very clean and very well maintained. Nice accommodations. Nice staff.

Miinukset: There was a transitional issue with the heating and air. We were between hot and cold days so the heat was the only option- no air conditioning. It was warm in the room on the hotter days- they did provide us with fans which helped. If it had been warmer outside it would have been very difficult to sleep.

Plussat: room size breakfast happy hour staff convenience location

Miinukset: room could have been a little cleaner

Plussat: Nice hotel. Great brunch and cocktail hour. Great location.

Miinukset: Parking exorbitant- $42 a day. Entry and exit to parking lot a pain. Internet access spotty.

Plussat: Great customer service, layout of rooms, cleanliness, quality of soap products, complimentary coffee in morning, great location, full-service restaurant

Miinukset: Expensive valet parking.

Plussat: Great location, great food, great staff, very comfortable.

Miinukset: No coffee in the rooms!

Plussat: The doormen/bell captains, and all the staff were incredibly gracious and helpful. The room was good-sized and well appointed. The location is great with many restaurants in walking distance. The Metro is about 3 blocks away.

Miinukset: The view from our room was not great, but we didn't care.

Plussat: The hot apple cider in the lobby. Great location.

Miinukset: The room was filthy. It was NYE so we didn't make a big fuss about it but we were not happy right away. Random sprays of stuff on the walls, a nice little white stain on the bed skirt. The first thing we did was check for bed bugs and luckily there were none. We went out for a nice dinner and when we got back there were security guards in the lobby who stopped us and asked if we were guests but we just nodded and he let us right by. We spent the rest of the night listening to one of our neighbors break glass and toss furniture around- I get it it's NYE but we didn't think this hotel was that kind of place or we never would have paid this much to stay here. The only thing the front desk did was offer us comped breakfast and to have security "look around". The final blow came upon checkout when we found out the valet fee was $50! $50?! Why not offer to comp that instead of breakfast no way we were gonna eat something made in this filthy place.

Plussat: The decor was excellent. I recommend using the subway, it's a short walk away.

Miinukset: If it had a pool it would have been perfect, but otherwise it was fantastic. Service at the in-hotel restaurant was slow and food was a little overpriced compared to the excellent food you could get around town.

Plussat: Can rank this as one of the best. Not over the top stuffy but excellent service, clean, active, perfect proximity to all of DC, awesome decor, fabulous staff. We are just so pleased and are excited to know we no longer need to search for a place when we come to DC in the future. It will always be The Melrose.

Plussat: Staff very friendly and accommodating. good location, nice area for walking, close to Rock Creek Trail

Plussat: Very professional, very polite, very nice.

Plussat: Rooms, staff and food

Plussat: Great location

Plussat: I love when staff member offered me and my family a bottles of water when we were waiting outside for my Lyft ride.i

Miinukset: I wish ice machines were on each floor however when I ask for ice at the front desk, I was supply with a bag.

Plussat: amazing service

Plussat: The location was great! It was quiet and the room was a great size. The staff was friendly and very helpful. The best was the cost of the room which we got a good deal booking on line ahead of time for our weekend trip.

Miinukset: It was a little hard to find. There were no visible signs that the hotel was there.

Plussat: The staff is friendly and very knowledgeable on how to get to all activities and landmarks. The hotel is located right in the middle of everything that you want and need. Five stars!

Plussat: Great location and continental breakfast included.

Plussat: Had vacancy

Plussat: The suites are near a bus line and a straight shot to the monuments via Pennsylvania Ave. Located amidst a very pleasant and walkable neighborhood there are tons of shops and a canal running next to it. Very reasonable parking.

Miinukset: Lack of room service...not too much a bother in the area...but would be a boon.

Plussat: Great location. Helpful staff.

Plussat: Closeness to Georgetown U and sights

Miinukset: Sofa bed was very uncomfortable and rooms could use updating.

Plussat: Staff accommodated a change room request and were apologetic with the wait time associated. Have stayed here before, would again, and recommend for a decently priced Georgetown hotel. Very close to shopping and restaurants.

Miinukset: I received an email to check in using Kayak. In doing this I requested a quiet room above all other features but received a room right above the lobby where the cars drive in. The hotel changed my room but I did have to wait for a new room for at least 45 minutes. I'm not sure if this was the hotel's or Kayak's fault.

Plussat: Large amount of space, with separate bedroom, kitchen and sitting area. Free breakfast was a nice touch, though a bit limited in selection. Location is fantastic, with entrance less than a block off of M Street which is the main shopping / dining street in Georgetown. Staff was very nice, and provided great service with any requests.

Miinukset: Interior is need of updates. Kitchen appliances in almond yellow 70's style. A bit of mold noted in caulking in shower / bath corners, broken light cover above sink mirror. Experienced a backed up toilet and bathroom fan cover falling off during the stay. Room doors slam exremely loudly, so don't plan on sleeping in past 8am when other guests are leaving their rooms for the day / check-out. However, if you get a good price for a room here, these are not showstoppers and I would keep this an an option for future visits, depending on price.

Plussat: Location is convenient, close to everything in the nice area Huge suites with comfortable beds and robes provided. Kitchen seems to have everything you need. Higher floor rooms are quiet of you don't open windows

Miinukset: Carpet seems dirty, even though not that old. We found a clothing pin on the floor on the second day of stay - do they even vacuum? Air conditioner is very loud, we turned it off right the way. Thankfully the weather wasn't hot so it was ok for us. Safe was broken when we came in. They tried to fix it, didn't have parts. Safe stayed broken for four days- no calls or explanation. When I mentioned that I am not comfortable with open safe, I was told that I am accusing their housekeeping of stealing and they will call police. Nothing ever went missing and I never claimed anything- what were they talking about? The worst came at the end of our stay. My child needs a medication that requires refrigeration. This was one of the main reasons we choose a suite with kitchen for our stay. On the last day our plane was leaving long after the checkout time so asked Mr. Erick at the front desk to possibly put ice packs in the refrigerator for a day. First, he said that they are fully booked so he doesn't have a refrigerator available. When I explained that I am in a bind and no idea what to do, all of a sudden he had a room available. With one caveat- he wanted $125 for a few hours that we would keep ice packs there. He explained to me that this is business and he doesn't care about sick child and my medication. This incident completely ruined our experience - hotel lost customer and gained a negative review in social media.

Plussat: Location is great! Good value for location.

Miinukset: Needs updating

Plussat: Everyone who worked there was so helpful and kind. The included breakfast had a ton of options, and there was something for everyone. The room was HUGE, and it had all the amenities (and more) that anyone would need. The place was spotless, and the location was great! I loved my stay here!