Washington hotellit lähellä Justice William O. Douglas Statue

Plussat: Location and cleanliness

Miinukset: Bathtub does not drain well

Plussat: Felt very safe due to the coronavirus. They took excellent precautions.

Miinukset: Clean & Safe

Plussat: Good location and great price

Miinukset: Curtains dirty, outdated

Plussat: Room and lobby. Beautiful and clean.

Miinukset: The bar staff was too small and we were never waited on.

Plussat: Our room was fantastic - we were able to stay at the Fairmont because we were able to find a deal that made it financially doable. The prices without a deal are out of our reach. This is upsetting because we LOVE your hotel.

Miinukset: Nothing-ourstay was wonderful. We look forward to another stay in the near future- if the price is right.

Plussat: They went above and beyond for my wife birthday .

Plussat: It has one of the best fitness centers I've seen in a hotel. the rooms are quiet too.

Miinukset: It was very nice all around.

Plussat: The smell when I walked in. The light in the bar (big windows). The bar menu was excellent. Loved the cheese plate. Nice sheets and pillows. Sweet people. and Location! I loved being walking distance to Georgetown.

Plussat: Cortez was amazing! He really was polite and hospitable!

Plussat: The staff was very friendly, helpful & courteous. We were traveling with our dog & they cared for her as if she was their family pet.

Plussat: The Concierge and Bellman services Customer service

Miinukset: The check-in process was a bit slow as the record couldn't be located and the front desk asked for the confirmation email. However, once that was received, the process went smoothly and I was content.

Plussat: Awesome location is a safe neighborhood; walking distance to the Lincoln Memorial and about 10 minutes walk to the Foggy Bottom Metro Stop; decent number of restaurants nearby; great room; beautiful inner courtyard; helpful concierge service.

Miinukset: The Fairmont must have forgotten to replace the bathtub when renovated the bathroom. The tub was old and no better than one found at a budget motel. Very odd to have such an old tub in a nice marble bathroom.

Plussat: gold member lounge

Miinukset: Walking distance to shopping

Plussat: The location

Miinukset: The staff were very noisy--our room was next to a service room and the door kept slamming all night. Towels were stained. Room service was not good either. For the money they charged, it was not worth it.

Plussat: good breakfast

Miinukset: when I turned up they said they did not have my reservation in spite of my booking.com confirmation and they said they were full. this was at 9.30 pm and they were prepared to put me in a taxi and send me away to find another hotel room. I was actually suffering from gastroenteritis and I needed to lie down so I made a fuss and they eventually found me a room- absolutely appalling and they tried to blame booking.com!!

Plussat: The staff was very attentive and friendly and the room was luxurious. Hotel is in a desirable location for business or sightseeing and I enjoyed being able to walk to local cafes.

Miinukset: The room rate was high even considering the amenities.

Plussat: I like the location of the hotel.Near all the tourist actractions. I would also like to take this time to talk about two staff members.One staff was working behing the bar. I cant remember his name but he was from morocco. He was very friendly, helpfull and always had a service with a smile. He talks to the coustmers and makes you feel at home. Another staff member was female. She worked as a conserage. She was americian. She wears glasses. While I was there she seemed to work during the evening/night. These two staff members are the standard for all staff in your hotel. I would be greatful if you pass this masage to your two staff members in questiob.

Plussat: The hotel staff was particularly helpful - in 10 minutes I was checked in, had my President's Club membership information updated, and got a complimentary upgrade on a night that almost every room in the city was booked.

Miinukset: Room service choices after hours are limited to only pasta

Plussat: Its a beautiful hotel in the heart of Foggy Bottom. The bed was very comfortable and the room was very clean.

Miinukset: The restaurant is pricey for breakfast.

Plussat: absolutely excellent fitness centre. very spacious room. great hotel location for visiting Georgetown area. very helpful staff.

Miinukset: no criticism

Plussat: Luxury, comfort, excellent service. The staff was friendly and very helpful. I have traveled around the world and stayed at many hotels, the Fairmont was the best hotel I have stayed at.

Miinukset: No, everything was as it is supposed to be in a 5 star luxury hotel.

Plussat: Everything at the the hotel was top of the line, from the staff to the pillows. They gave new gym cloth in order to stay at the fitness center until it was time to go to the airport. Thank you.

Miinukset: The bathroom shower need a little update.

Plussat: Super clean, helpful staff. Made my time in DC easy.

Miinukset: Room wasn't cleaned until the afternoon, so often I was back from my appointments before the room got tidied up. Not a huge problem.

Plussat: We arrived early and the staff let us check in early. The location is really convenient. The pizza sold was perfect and at very reasonable price.

Miinukset: There is no kettle provided in the room, so it was not possible to make tea.

Plussat: The staff!

Miinukset: Better description of room before booking.

Plussat: Location ideal: between Lincoln Memorial and Georgetown Everything new. Great Bar Vibe. Center of GW University Young and older crowd: students to bizmen .

Miinukset: Small rooms

Plussat: While I understand the idea of less is more and simplicity, the rooms could be a smidge bigger. Also I need a mini fridge and microwave and coffee in my room. LOL Did not love the pizza only menu, could use a few apps or small plates and the staff was so friendly but slow and limited.

Miinukset: See above lol

Plussat: Walking distance to the main sites of the city, staff was great and room was very good too.

Miinukset: Nothing!

Plussat: Location annd staff are good

Miinukset: It’s overrated, old, not modern. Doesn’t have parking

Plussat: The room was fairly clean and the security guy was a very nice person. The location is very convenient

Miinukset: - Hotel is extremely old - The corridor smelled with marijuana. - There was no water or coffee in the room - Overpriced. - Bad quality of towels

Plussat: Spacious rooms, nice balconies, full kitchens, convenient location to shops/restaurants, exceptionally courteous staff...

Miinukset: The only complaint is the hospital is a stones throw away, making routine ambulance sirens a regular occurrence.

Plussat: Staff was helpful and cheery.

Plussat: Teresa is the best front desk girl!!! She was so sweet the entire time. She called the room to check on my guests and I. She wished me a happy birthday before she left. She was really wonderful she deserves a promotion!

Miinukset: Maintenance guy was kind of rude. I didn’t know we couldn’t use the back door. He could have told us not to use that door in a much nicer way.

Plussat: Tilavat huoneet, keittiö

Miinukset: Vanhat saniteettikalusteet, läheisen sairaalan hälytysajoneuvot häiritsivät

Plussat: The location was perfect to walk to see the sights, and several restaurants within walking distance

Miinukset: The bathrooms were small, but not a dealbreaker

Plussat: Staff were awesome, room was clean and spacious.

Miinukset: only problem was the toilet in the bathroom. there was no real way to sit on it... it was stuffed in between wall and sink. had to remove roll of toilet paper to be able to even try to sit down.

Plussat: Nice people, good location, reasonable value. Free glass of wine every afternoon to hang out and mingle. Very dog friendly.

Miinukset: Someone was given our room and walked in on us. Turned out out was their second try, because their first room wasn't clean. The air conditioning filter was frozen over because the filter was filthy, so we didn't get A.C. until the next day. Overall nothing special, but for the location and price, and considering these were hopefully just flukes, didn't seem like a bad place.

Plussat: Staff very nice.

Plussat: This location was ideal for my trip to the Kennedy Center. Front desk staff was very pleasant and helpful at all times. The unexpected and very pleasant surprises were a balcony, a full kitchen, and full room service availability. I would definitely book.

Plussat: Comfortable beds Location Staff incredibly nice (esp. the one in the a.m.!)

Miinukset: A little down at the heels (except the lobby) but fine for the price.

Plussat: very friendly and accomodating staff, very convenient to walk to the facility where I had business

Plussat: Hotel staff were great, very helpful. Carpets could stand cleaning/replacement. Overall the $85/night rate was incredible deal in the district.

Miinukset: My booking.com reservation was not received by the hotel. They, however, did honor it.

Plussat: Dimension on the room

Miinukset: Restaurant close, The prive was really to high during the week

Plussat: Large room, balcony

Miinukset: Cheap renovation, substandard materials and poor craftsmanship. The large and small appliances are just the cheapest on the market. The room I had was poorly designed and poorly cheaply put together. Wireless internet did not work for my entire 3 day stay. And staff kept telling me that it was working, even when 5 or 6 people would complain in a matter of minutes. No staff seemed able to correct it. Many of us sat in the lobby and connected to a neighbour's wireless connection, and the staff couldn't understand that that was a problem.

Plussat: location, courtesy and helpfulness of staff.

Miinukset: there was renovation (elevator) going on, which was not mentioned.

Plussat: Good location for metro. Very large room. Good cooking facilities.

Miinukset: On a noisy roundabout with many emergency vehicles. Rooms a little tired.

Plussat: Amazing facility. We opted for the corporate suite. We would be staying there four nights and needed a quiet respite at the end of the day. Suite had stove, fridge, microwave, dishwasher, pots and pans, coffee maker, two televisions and a balcony

Plussat: The staff were friendly, polite, the room was clean, well designed and tastefully furnished, the in room internet worked well and allowed me to keep up with work I had to complete. The hotel was also centrally located and accessable to the Metro. I will be using this hotel again, I do hope they have special rates for repeat travellers.

Plussat: Centrally located with quick access to the Metro which made site seeing easy and enjoyable.

Miinukset: Parking, at over $20.oo per night was a bit high, espically since my SUV wouldn't fit in the hotel garage and was parked on the sidewalk (per the direction of the hotel staff). It seemed like a bit much to pay for valet service considering they never moved or accessed my vehicle for me.

Plussat: Near to the subway

Miinukset: no internet without lap-top. The television in not a handly system.

Plussat: staff and location as well as room set up

Miinukset: felt the cleaning could have been a bit better

Plussat: It was clean, the staff was friendly and helpful. And it was walking distance to restaurants

Plussat: They don't have breakfast . park too expansive

Plussat: Location and room size

Miinukset: We might have left something behind. When we called to ask, a staff member said they would check with housekeeping and get back to us. They never did.

Miinukset: Even on this times, you can do better on breakfast, trash in the room, towells .

Plussat: Was clean and fairly easy to get to from the Foggy Bottom Metro, a few blocks walk. Property was clean and almost all the staff was friendly. Weekend woman wasn’t the friendliest, almost rude on Saturday but had a slightly better attitude on Sunday when we checked out.

Miinukset: Pool and gym weren’t open and they weren’t serving breakfast. Just some fruit and packaged danish.

Plussat: Room, Location

Miinukset: The breakfast

Miinukset: I needed to check out at 6:30am. I went to the lobby and there was no one at the desk. I looked everywhere I called out to find someone and there was no one there. A 1/2 an hour later at 7 o'clock a man came out of the elevator and was evidently the front desk clerk. Since they had my car in valet I was not able to simply leave the key and go. Sitting in an empty hotel lobby for a 1/2 an hour waiting to check out is ridiculous! I will certainly not stay there again.

Plussat: The staff was fantastic

Miinukset: The only disappointment was no fault of the hotel. Unfortunately our trip was during the covid 19 pandemic and DC was still in stage 1 of reopening, which meant there was no access to the pool, fitness center or lounge.

Plussat: Perfectly balanced location between DuPont Circle and Georgetown. Very helpful, courteous staff and an unbelievably reasonable breakfast for a small charge.

Plussat: Staff and cleanliness

Miinukset: NA

Miinukset: The heat. The air came out cold before it became warm

Plussat: This hotel was amazing! Beautiful inside and out! Staff was more that helpful. Rooms were extremely clean. Prime location for this area! One way was less than a mile from Georgetown waterfront park which had multiple restaurants right on the river. The other way was about a mile to The White House and monuments. I would highly recommend this place to anyone traveling to D.C. for the historic landmarks during the day and the patio bar scene at night!

Miinukset: Absolutely nothing. This place was exactly what we were looking for!

Plussat: The location

Miinukset: All the absurd hidden fees

Plussat: Erinomainen sijainti.

Miinukset: Huone oli aluksi kylmä. En saannut lämmitystä toimimaan.

Plussat: Everything

Miinukset: N/a

Plussat: Location, nice room, friendlyvstaff

Miinukset: Shower was terrible, tub leaked everywhere. TV was awful, with limited channels. A/C didn't work. Windows opened all the way, you could jump out.

Plussat: I loved the staff the valet service doesn’t work for me especially pre virus stage.

Miinukset: . I would book again but please offer self parking

Plussat: Excellent hotel with a great location and price!

Plussat: Everything.. I would recommend this to anybody..and i am definitely staying there again..

Plussat: They helped my new wife and I celebrate our quarantine honeymoon with as much flair as possible!

Plussat: Love the location. Guest services personnel are very polite and helpful.

Miinukset: Cleanliness of the rooms. Lack of communication about changes and interruptions in service due to covid-19. I understand that many changes are necessary to keep people safe but there was no communication regarding these changes so I was completely surprised when I arrived and found out that parking was 4 blocks away and we had to walk back to the hotel at 1am. Also the fact that there was no service of food or drink in the hotel and nothing to replace it. No vending machines or prepackaged foods... no nuts, chips, nothing! Also was put into a room that seemed it had not been cleaned in a LONG time. Unacceptable. I will not be back. The 5 star rating should be 3 stars at the most.

Plussat: Room was large stayed in a executive suite. Separate bedroom was nice and isolated any noise.

Miinukset: I would highly recommend the hotel invest in a revolving door at the main entrance in the lobby. The bar and restaurant are there and on a cold windy night when the doors are open the wind jand cold just blow right in diminishing the warm feel the bar has

Plussat: The facility is perfect

Miinukset: The staff in charge of parking is not as good as i thought to be

Plussat: Close to monuments in Washington DC

Miinukset: Do you have to tip? Tipping is stupid.

Plussat: Since I was in DC as a tourist, its location in central DC, close to public transport, friendly staff, etc. werer much appreciated.

Miinukset: None

Plussat: The staff. They were so friendly and helpful. Very welcoming and greeted us personally each time we passed through the lobby.

Plussat: I enjoyed the classic design of the hotel. Not a "cookie cutter" hotel, like the major chains, which are too sterile. Nice dining room.

Miinukset: The ceiling in the shower is in need of repair

Plussat: sijainti

Plussat: close to metro-easy to get around

Miinukset: no pool

Plussat: Great room, very clean, and well appointed.

Miinukset: The exorbitant charge for using the in house phone (although I was warned by the concierge

Plussat: Good value for money for an excellent room

Plussat: The staff were very helpfull and the hotel was very clea and the location was excellent

Plussat: Yakkell, the concierge, was friendly and always eager to please, but she was clearly at the mercy of a management staff that would change policy on her day to day.

Miinukset: The housekeeping was so so. The carpets were filthy and the air conditioning didn't work so when the temperature in Washington took a sudden climb the room was sweltering. The dining room had similarly low housekeeping standards. The morning I left I stopped in for breakfast and was seated twice at tables with dirty linens and crumbs.

Plussat: Lovely young man checked us in and the room was spotless. Very comfortable bed.

Plussat: room condition is very good!

Plussat: Loved the bed/pillows and tub. The staff were very friendly.

Miinukset: There wasn't a fridge or microwave

Plussat: Location

Miinukset: Pricey amenties, no free wifi

Miinukset: Has very loud neighbors. Called and it took over 30 minutes for a noticeable response. We got about 3 hours of sleep.

Plussat: Nice size rooms and very nice bathroom especially for big city downtown

Plussat: Lovely hotel, nice lobby, nice extra touches, great location, great price

Miinukset: No!

Plussat: Location is excellent. Check in was easy and front desk staff are friendly and cheerful. The main restaurant was not open on weekends. However; there are two restaurants here.

Plussat: Room was very comfortable. Great location.

Miinukset: Very cold in the hallway.

Plussat: The bath tub and bed

Miinukset: The tv didn’t work at times

Miinukset: Left a hoodie and a gold bracelet (in a small pouch) on bed when I checked-out; informed hotel when I arrived home that evening - never found. I've had similar episode in past in a much cheaper hotel where they found my item and returned it to me. Not here!

Miinukset: Cost of parking was not listed in the website. 48$ per night.

Plussat: The staff of the hotel is excellent.

Plussat: Central location to shops and restuarants.

Miinukset: No real negatives.

Plussat: Very close to Georgetown. Also the bed was very comfortable!

Plussat: The cleanliness and comfortable atmosphere.

Miinukset: Relatively small lobby when compared to other Westin's.

Plussat: Our room was nicely appointed and well designed.The staff, although limited in numbers, were very nice and accomodating. We were happy to have a quiet room, as requested, with a super comfortable bed with beautiful linens. I wish every hotel experience was this great! I have to mention the perfect location for sightseeing, walking and shopping.

Plussat: wonderful hotel, nice room with a beautiful bathroom. walking distance to lincoln memorial etc

Miinukset: pary at the square below was kinda noisy

Plussat: I loved the location

Miinukset: Renovations starting at 8am (ie- removing tile from the room above us). We did not have working water for over 12 hours!!! Our final bill had a $500 charge for our last night's stay.

Plussat: Friendliness of the staff. The room was very nice for the price. Overall we were very pleased with our overall experience at the Westin and would definitely stay there again or recommend it to other travelers.

Miinukset: The breakfast buffet should have included stock in the hotel for the price charged. The price was way too high. We had dinner in the hotel also and the price was quite reasonable and the food very good; which is part of the reason we were so shocked when our breakfast buffets cost nearly as much as our dinner the night before.

Miinukset: The rooms are gettig a bit tired

Plussat: perfect compfort. I finally got rid of my jet-lag and slept beutifully the whole night. The team was very considerate and allowed for late depareture (3 PM) so I could finish my work before catching my next flight

Miinukset: I had to pay for wireless internet connection