Washington hotellit lähellä Butt-Millet Memorial Fountain

Plussat: Nice lobby, courteous staff, comfortable bed.

Miinukset: Tiny gym, mold in the bathroom grout, room amenities were average, surprising amount of wear and tear in our room for a hotel in this category.

Plussat: Location is ideal for seeing the museums and monuments. Lobby and restaurant staff are warm and welcoming.

Miinukset: If you forget to tip housekeeping each morning, don't expect clean towels.

Plussat: Very clean, quiet and accommodating.

Miinukset: Colonial parking provides valet parking at the Willard for $55 per night. They refused to tell me about any other options when there was another parking garage just behind the hotel. I won't return to the Willard until they lower their parking rates.

Plussat: Location. Easy walk to many attractions as well as to my business destination.

Plussat: Service was excellent

Miinukset: They changed me an extra 200 dollars when I checked into the hotel, despite prepaying on Kayak

Plussat: very comfortable bed and room

Miinukset: Most of the staff was excellent but one person was not friendly and didn't make effort to upgrade the room since the door of the room they gave me was broken. A second person immediately changed the room for the better.

Plussat: I liked everything. The room was modern, well appointed, with a comfortable bed, and spacious bath. The staff was as pleasant and helpful as any I have encountered in some time. The location is great! I ate in the restaurant once and I enjoyed my meal. I look forward to my next visit.

Miinukset: The closet space in the room I had was limited and would probably be tight for two people. This is a very small fault in an otherwise very pleasant stay.

Plussat: The people at the front desk, the concierges, the doormen, and the housekeeps were truly concerned about my comfort and seeing that I had the best possible time in Washington. Your concierges are extremely knowledgeable and took the time necessary to help me find stores and restaurants; making phone calls for me to get things done. My own family doesn't care for me that well!

Miinukset: Cannot think of anything. Oh, there is one little thing, the front door to my room, number 302, sticks. I meant to inform the front desk, but it was so insignificant compared to everything else, that I forgot.

Plussat: Location, excellent door men.

Miinukset: No premium channels. Broken toilet that was "fixed" twice but I had to fix it myself a couple times. No water pressure. House keeping only left us with 1 towel. View of a brick building 6ft from my window. Bar staff were disruptive and joking loudly with doormen while people waited at the bar.

Miinukset: No drinking water in the lobby. Beds not comfortable

Plussat: The staff and service was first-rate and the location made walking easy to the various monuments and museums. Also the train station was in easy walking distance.

Miinukset: I can honestly say that there was nothing bad about this trip...my wife and I had a wonderful time!

Plussat: The staff was very friendly and helpful.

Miinukset: Miscommunication in the lounge regarding a wine selection, and subsequently being overcharged.

Plussat: Staff was very friendly and the room was clean, comfortable, and dark at night. At check in my wife asked about a refrigerator since she is pumping and the young lady had one sent to the room.

Miinukset: The refrigerator was broken. We were able to make due with ice from the hall.

Plussat: We experienced the sweetest women at the front desk, both named Anna. One even kindly gave us a room with a view at no additional charge since it was my boyfriends first time to DC. She recommended some great dinner spots which we loved. Also, the gentleman outside the next morning were so friendly, we chatted with them for a while before our Uber came. Kudos to everyone for welcoming us home after a long trip abroad. Made us feel so happy to be back.

Miinukset: Hair dryer could use an upgrade but was definitely sufficient to get the job done.

Plussat: Location and cleanliness

Plussat: Great room layout comfortable bed and fun happy hour for kids. Knowledgeable and friendly staff, good and convenient breakfast.

Miinukset: When staff knows a family booked a room they should give multiple shampoos and conditioners before we have to ask bc we found ourselves without enough. Glasses (drinking) were not replaced daily.

Plussat: This Embassy Suites hotel has a great DC location. We have stayed here three separate times, stopping here on our DC trips. It is easy to walk from here to many of the central DC sites you want to see. It has a good family feel with a family cocktail hour that my kids love to participate in. They have a great room set up with games and snacks for families with small kids, and a separate cocktail room for adults not families with older kids. Breakfast is great...huge diversity of options, relatively fast for the volume, and my "picky kids" are happy and full by the time we walk away.

Miinukset: The hotel rooms are worn down. The bathrooms are fifteen years past needing updating. The pool is too small, over chlorinated, and depressing. The cocktail hour is chaotic, understaffed and the snacks can not keep up with the crowd. (I get that it is free, but you have to keep up or just not offer it).

Plussat: Centrally located. Lovely staff. They had free happy hour every night! In DC, that is nothing to sniff at. Continental breakfast had everything under the sun.

Miinukset: The room was clean and comfy, but it was a wi-fi dead zone. You had to pay $10 a day for wifi, and my cell phone signal only worked when I was in the bedroom next to the window (we had a king suite on the 11th floor). The walls were that thick, I suppose? There's nothing that says cheap more than making guests pay for wi-fi at a $230/night hotel.

Plussat: Great location also amazing views ,fun staff and lobby had nice vibe turns into social setting with a DJ

Miinukset: When I arrived was able to get a room right away as requested but it didn't have a view . And had ask the guy that was checking me in if I had a view he says yes I do , I walk in to my room it was a room facing the inside I of the building no view very disappointing so went back down and young lady was able to get us a much nicer room very happy . During the evening they have DJ in the lobby so when out all day and came back you requested your room key in order to get in the hotel not happy about that

Plussat: Great bed, nice, modern room. Amazing location.

Miinukset: Our room had a view of a brick wall, very disappointing. The room service was very poor and very expensive. Travel channel fans, don't come here expecting an amazing sandwich, it is no longer available.

Plussat: Location was great.

Miinukset: Checkout was advertised as 3:00 PM, We were not able to check into our room until 5:00. When we did check-in we had already pre-paid for a Fabulous Room, but the staff member that was checking us in recommended we switch to a Spectacular Room since we had a young child. He said the Fabulous Room would be too loud due to the location of being on the top floor under the bar. We agreed to change rooms, but were only offered breakfast vouchers which we knew we wouldn't use. After we walked away my husband said he felt like the guy was a used car salesman and that we got played. We went back to the desk and dealt with another employee (Harry) and he switched us back to our original room and said that the room was not that loud.

Miinukset: Very small room

Plussat: Had horrible service from front desk woman and did not get the room I was assured I would the day before. The maid staff was very helpful and friendly as was the man who worked overnight desk. The room was small with barely any windows but very clean and bed was comfortable.

Miinukset: Will never stay in this hotel or Hyatt again based on promise of getting a street view room and then getting a room that literally overlooked all the AC units for hotel and no view of street. Also, the room they assigned us was not ready when we were sent up so we had to get shuffled into another with a worse view. The desk clerk was rude about the whole situation and when we inquired about parking right out front because the signs were very confusing she told us to "read the signs". Seriously- as if we hadn't already. Very rude. Our friends stayed too and had poor service from same two woman.

Plussat: The location is excellent in the heart of DC, walking distance to many sights.

Miinukset: The HVAC unit in my room failed and I was moved to another room, which also had a faulty HVAC unit, so I was moved to a third room. All of this took place at 8pm, which ruined my plans for the evening. The next day, I was a bit disappointed that neither the manager nor anyone on staff reached out to follow up. Generally, I expect more personal service from Hyatt hotels.

Plussat: Super clean, well laid out room. Quite big for an urban hotel. Everything works well. Well thought out.

Plussat: The staff was helpful and friendly.

Miinukset: The breakfasts were disorganized and food ran out too soon. The coffee canisters were not replaced when they ran out. The bathroom door stuck, the desk light did not work, and the handset for the telephone did not work. When the shakedown is over, all should be well.

Miinukset: Reservation was not honored!