Location is prime right in the middle of downtown and close to numerous good restaurants. The king bed I had was not very comfortable it felt as if my back was sinking while the rest of my body parts were aloft.
Good location room was small and far from the elevator. had to call maintenance to get the tv to work
Location was excellent. The hotel is really nice and the price we got could not be beat.
Everything was very good but the cost was high for a room. I could have been as comfortable at a less expensive hotel Cost
Location, location, location Helpful staff Very outdated Raggedy carpet Stench in hallway Noise from plumbing in next room
Great accommodations perfect for Travel Show we were attending. Loved the location--convenient to many restaurants and sites of the city.
The room was clean and modern. It was an excellent looking hotel in a great location. The White House is only about 3 blocks away. We were able to walk to the Verizon Center, area bars, The International Spy Museum, and other attractions in downtown DC. The walls are paper thin. We could hear everything going on next door and it sounded like the the family upstairs had pogo sticks all night long. Every time our neighbors flushed the toilets or took a shower, it sounded like we were in their bathroom.
The atmosphere of the hotel was great , the look of the hotel was beautiful and made some great memories.
The checking was quick and easy and the staff friendly. We only saw the concierge once, so not much help there-we asked the taxi drivers when we had questions. The room was clean and when we asked for one extra towel to be left we got an entire stack of towels within 5 minutes. We also appreciated the vending machine & ice machine down the hallway. Unfortunately our room was on the street side (I did ask for a room with a view) and even though we were on an upper floor, the street noise was much more than expected. Sirens and honking and back-up beeping kept us up most of the three nights we stayed. The bed was lumpy and uncomfortable as well. There were no lights on the desk and tv side of the room-only on the bed side. We found that odd as it was difficult to see while reading or writing at the desk. The bathroom was spacious, but I would have liked a "night" light or dimmer in the bathroom for at night.
Close proximty to city center, metro access through lobby. Nothing
Clean room Quiet Friendly Staff Great location Great price Nothing!
It was clean The parking very expensive
Room was good for one person on a business trip. I had problems with the parking. It was expensive for the bad service that was given to me. Also I was double charged for my room. I have booked many hotel rooms and that has never happened to me
It was a nice hotel, in a relatively good location. Not a far walk to the Smithsonians, White House, etc. Parking is expensive and they tell you there's no charge for room service to be delivered, but there is.
Friendly staff who helped with relocation to a room on a different floor than initially indicated and provided forgotten toiletries in the morning. This hotel is in a neat building and in a great location. The weather, but you can't control that.
Great location if spending time along the National Mall. It's only a few blocks down. The hotel is gorgeous and the staff very kind and helpful. The in-hotel restaurant Poste is very good as well (get the Lamb Burger!). Overall, my wife and I had a great time there. Like most hotels ... the pillows. The mattress itself was great, but the pillows were small and squished down to near nothing.
Beautiful room in historical building within short walk to all major museums, White House, and the Mall. Gold fish provided by the hotel (you have to ask for it) kept us company and made us feel at home. Complimentary bottle of champagne for my birthday was unexpected and wonderfully rounded up absolutely unique experience.
Great Hotel. My wife and I stayed here for valentines/anniversary. We were very pleased with the service from start to finish. We got the King Room with the vaulted ceilings and was everything we expected and more. Wow! those robes are nice and after not going ahead and buying one the spot I finally just broke down and ordered it. Staff at the front desk were very courteous and helpful and that extra touch of remembering that I had called earlier to inform them that we would not check in until after dinner was nice. (Hey I know its in the computer but its nice to hear the words). We will definitely return again.
This hotel, in an excellent location is a bit "long in the tooth" as the Brits would say.. but aside from the 1/4 mile walk to my room, the staff was great and they had a nice hospitality bar in the main lobby. Getting your bag up a flight of stairs w/o a ramp is something that they should work on .. esp when no valet staff is around to help. About as convenient as the NY Subway.
Friendly staff. Citrus water in lobby refreshing Great interior design/decor Location No free wi-fi
Updated, modern hotel. Very friendly and helpful staff. Great location for touring DC by foot. Restaurant food was so-so. Found places close by for all of our other meals.
For a stay in Washington D.C., I cannot imagine a more perfect hotel than the Courtyard Washington Convention Center. My husband and I were planning a quick sightseeing trip, and chose the hotel for its price and location. We could not have been more pleased. The hotel was immaculate, our beds were comfortable, and the staff was always more than accommodating. We were within walking distance of the National Mall, a number of museums and restaurants, and practically above Ford Theatre. The hotel itself was not without its charms; being an old bank, the basement included old vaults, and the local architecture, both of our building and the others in the area proved unparalleled. If we ever return to Washington D.C., we would love to stay here again. We were very sad to check out and see our visit end.
Walking distance to everything we wanted to do Parking was expensive
Everything was great! Am upset that they put an $800 hold on my credit card when the room was only $300
Close to Metro center Extra cost for parking
Location was great, staff was great
Staff accommodated our family's four bikes that we were traveling with. Hotel was upscale with nice amenities. I also loved the complimentary use of a washer and dryer. Great location.
The location and thier bed was comfortable. The AC . It was not cool enough. Need more tisue for tolet. Better reciption staff.
Everyone was super friendly and went out of their way to genuinely provide a good service and experience. Some people (doorman, waitress) have been working there for over 20 years, that says something about an institution. Great location, walking distance to all attractions or a short taxi ride. Very clean, nice size rooms. Free wi-fi was had the best speed I had for a long time at hotels. Most free wi-fi is just painfully slow. You can use up to 6 devices! We used 5 simultaneously and the speed was still great. Breakfast was included in our Kayak deal even though it was not a usual deal for the hotel they accepted it when I showed them my Kayak reservation print out. Breakfast choices are great and it comes with a kids menu. Huge portions to keep you full till afternoon. You can seriously skip lunch. The pool is open from 6 am till 11 pm. Very nice sized, there's also a sauna. It was never crowded and kids would not get out of the pool for hours! We had a good deal and would definitely come back and recommend it to others. Starbucks at the hotel closes at 6pm. This was too early. This is probably not within the hotel's control as Starbucks is an outside vendor. The hotel can have a bigger shop that sells more stuff.
The gentleman at the front desk was very helpful and polite. There was a mix up with my parents reservation, and he too care of it. He also upgraded our room. The concierge was great with our kids, and gave them a free movie.
Location, services No free internet in the rooms, a water bottle in the room was $6. That was outrageous.
Central location Clean rooms Value for money (I suppose) WiFi not free in rooms and expensive Restaurant average. We asked for a cappuccino and got coffee tasting line filtered coffee with normal milk with lots of froth on top.
Cheap. No real benefits as a Marriott Rewards Platinum member. Nothing special about the facility. Lots of noise in the hallways at night.
Staff was very attentive and very friendly. Right next to Metro station that had a stop at Reagan Airport!
We basically got two rooms for the price of one. A room with two singles for the kids and the other with a king. The price was half of the other hotels in the area and was close to everything. The rooms were dated and while I wouldn't say the were dirty they were rough around the edges. The beds were old school and not the most comfortable.
It was very well positioned in downtown DC. It was very old which was kinda cool but take your allergy meds it was very dusty. I think it may have been haunted too... Lol