Washington hotellit lähellä National Law Enforcement Officers Memorial

Plussat: The room was clean and large. Hope in the bar was super friendly and nice!

Miinukset: The bed and pillows were awful. My neck is hurting so much from the lack of support with feather-deflating pillows. 4 weren’t enough. The food in the restaurant our first morning was awful. Vinegar and baking soda on pancakes. Yogurt was sour. Fruit sub par. Too much money for that kind of food. I didn’t feel well and wasn’t up for arguing- but I wish I would’ve gotten that meal taken off my bill. Terrible!!!! (Aug 3rd AM)

Plussat: Good location, lots of shops nearby, and clean.

Plussat: The location was excellent. The hotel was immaculate and perfect for our needs. The rooms were spacious and clean. What more can you ask for. Oh …. Yeah ….. The chef's table room service was AMAZING!

Miinukset: Nothing.

Plussat: 24 hour room service. But they don't serve rolls with salad, which is weird. And no eggs Benedict on the menu. Nonetheless, the room service is less expensive than other similarly priced hotels. Cool elevators. Great amenities. Super location.

Miinukset: When you call "0" or room service at 11:00 pm, no one answers; after trying both several times I went down to the lobby to order.

Plussat: Location was excellent. View was great. I slept like a rock.

Miinukset: There were 4 of us. The room only had two chairs. I don’t like sitting on beds.

Plussat: Perfect location with all our needs met. Great concierge, restaurant, bar.

Miinukset: No.

Plussat: The hotel is beautiful, super clean, perfect location and just very close to all the major sightseeing attractions.

Miinukset: The hotel not providing free parking for its customers. Unfortunately, if you want to park your car overnight at the hotel, the charge is $63 + tax per night; which is outrageous. I also didn't like how much they charge for the Wifi, as I think it should be free to its customers as well, or at least not be charged so much.

Plussat: The hotel was wonderful and the service was great

Miinukset: Parking was an issue and rather expensive

Plussat: The food

Miinukset: Small beds !!!

Miinukset: Gift shop was high priced.

Plussat: Location but then most hotels are located similarly in DC.

Miinukset: The two-person bed is extremely small (in family room 4 person). Worse than the previous 4 hotels we stayed in in the US. Rooms are small 70% the size of similarly priced rooms in LA or San Francisco. The Internet is not free in this 5-star hotel except in lobby or unless you join their membership club.

Plussat: Room was clean and comfortable. Metro station and restaurants within comfortable walking distance (2-4 blocks)

Plussat: The bed was super comfortable, and the staff was so dear.

Miinukset: I was a bit bummed the ice machine was out on the 4th floor but it really wasn’t a big deal.

Plussat: Rooms nice, staff exceedingly polite and pleasant. Always smiling and saying hello. Coffee bar in back very good. Breakfast in restaurant slow and didn't know we could get a $25 rate for brkfst. I also asked for a room with a nice view. Our room overlooked the large air conditioning units and we could hear them. Magdalena at the concierge desk was very helpful and pleasant. Front desk people just OK. Not so happy.

Miinukset: see other question.

Plussat: The rooms were very clean and when we called for any needs the staff responded immediately. I was really impressed. This is my first time staying at DuPont and you exceeded my expectations! Thank you very much for your care and friendliness!

Miinukset: Nothing

Plussat: Clean, comfortable, good location

Plussat: Good food and service at the restaurant and bar. Excellent neighborhood services. Very good transportation.

Plussat: The staff were fabulous! I thoroughly enjoyed my stay!

Plussat: I really enjoyed my stay...I don’t think I could stay at a hotel that doesn’t offer the same amenities. The area was wonderful it reminded me of home.

Miinukset: N/a

Plussat: Clean!!!everything is close it!! And Rododolfo from the front desk really nice and help us a lot with any information the we need it!

Miinukset: Just the cable of the tv doesn’t work ,WiFi slow!

Plussat: Bed was very comfortable and rooms are very clean. Staff is friendly and they offer water bottles to customers.

Miinukset: Wish the lobby had ice water, coffee, tea complimentary. We had an issue with the air conditioner and they were quick to respond and offer fans that helped but problem wasn’t taken care of and we had wet floor by the vent. Never offered a different room.

Plussat: All the staff were incredibly helpful and courteous!

Plussat: All of it. Always enjoy staying there .

Miinukset: No complaints.

Plussat: Solid hotel for professionals and tourists. Perfect location and excellent service.

Miinukset: The bar prices are high, as in most hotels.

Miinukset: Think their was a few bed bugs , the first night had encountered what appeared to be something blackish on the bed , didn't think nothing of it , woke up the next morning, felt as is something had bite me and was crawling in my hair .took a shower washed hair .went out returned later that afternoon/evening , checkout day child had a couple of bits/hives later after returning back to our destination.

Plussat: The location was good. The beds were comfy.

Miinukset: The water pressure was terrible. It made it really hard to get shampoo out of hair. Terrible.

Plussat: Breakfast was good

Miinukset: Upgrade charge per room

Plussat: Bed was soft, room was clean, bathroom was huge, view beautiful, the doormen were a nice surprise.

Miinukset: Room was large but cluttered with furniture.

Miinukset: Paying to park at hotel daily. Wasn’t told to us until bill!

Plussat: The location was perfect in downtown Washington, D.C. The staff was helpful and friendly. The pool was a perfect way to cool off after a day of sight seeing.

Miinukset: A LOT of local restaurants were closed on Sunday making it hard to find a place close to eat. I also did not like that the hotel restaurant did not have a kid's menu.

Miinukset: Front Desk renegged on their promise to let my Brother and wife cancel their last evening after they said they would.

Plussat: The staff, the food, the view all excellent, would definitely stay here again

Miinukset: The layout of the room we had was a little funky but besides that I have no complaints

Miinukset: Everything was very professional cleanroom grade staff even a wonderful dinner at 10 in the evening on a Sunday night very impressed would definitely stay again

Plussat: Location Close to all Metro lines and whole Food and many Restaurants is just great.

Miinukset: All was fine.

Plussat: Location good food and people

Miinukset: No

Plussat: The cleanliness of all the hotel accommodations we're surpurb. Plenty of Hotels loose track of the nooks and crannies. I didn't see any part of your hotel untouched. The employees were all great. Doorman,desk clerk,cleaning lady and of course the bartender. Thanks for a great vacation!

Miinukset: The buffet needs a little work. Not everyone eats a breakfast so easy access to coffee and tea would be great. Not a fan of the coffee maker in the room so I don't use it. You need to wake up your restaurant so it is more welcoming. It's very sanitary right now.

Plussat: Neat building...is historic and feels like it in the details of design....Loved loved loved the staff.. they made getting in and out of the hotel with my chair as best as it could be...they checked on us to see if everything was good by text and responded quickly to questions...and were very helpful...they have excellent customer service... akso ordered in room service-- food was good for breakfast and late night had limited but came in handy to have something...also in room accoutrements were high end and phenomenal!! so close to the arena if you are going to a show... great location!

Miinukset: Our rooms were a little warm when we were let in...and the whole hotel a little warmer than was comfortable even for aliitle older person I was with...who is usually cold..so I know it wasnt just me and it was very very hot that weekend...but we just bumped our air down and resolved the in room warmth.. the hallways were also noticeably warmer....but all good. It dosent change my opinion of the service or staff..

Plussat: It was reasonably priced and served the purpose.

Miinukset: The hotel is situated right on top of a highway and there is constant noise from traffic. The hotel and rooms are dated, although generally clean. The breakfast was acceptable, but tasted like frozen food reheated.

Plussat: Loved the Décor and atmosphere of the historic building.

Miinukset: Would have been nice to have a tub (although I did like the shower), and maybe a reclining chair in the room. I used the nearby parking garage (instead of valet parking) and it was occasionally frustrating trying to access my car. You had to swipe a parking ticket to access the garage and it didn't work too efficiently.

Plussat: Great location comfortable rooms great staff

Miinukset: Need better lighting in the bathroom and more outlets overall

Plussat: We loved the fact that they allowed us an early check-in and a late check out they upgraded us to a beautiful sweet at no extra charge for 28th anniversary and when (because of a city inspection gas check) they were unable to provide us room service breakfast that we ordered they gave us a $50 credit in their restaurant for lunch which I thought was wonderful!

Miinukset: Communication about breakfast being unavailable. I had to call down because they did not pick up our door sign order. Thats when I was told they would not be able to provide room service breakfast due to gas being turned off by inspector. But they made it right with a credit to their restaurant for lunch.

Plussat: The location is great, next to the Capital Center, very convenient. The staff went out of their way to make us feel welcome. Unexpected amenities like champagne and cupcakes! We will be back when seeing another concert. The staff texted me before we arrived for any needs we had. Nice touch.

Miinukset: Parking is always an issue in DC

Plussat: location was good. lobby atmosphere was ambient. staff were generally helpful but the systems kept letting them down

Miinukset: room was a bit small, no ironing board. not enough power points, AC was noisy and even when you turned it off ....it kept on rumbling. there was a problem with the systems when we checked in. they had to swipe our credit card multiple times. it ended up double charging us but they cancelled the 2nd charge

Plussat: Room was comfortable, staff was professional and accommodating. Hotel was convenient to a lot of venues and shopping areas.

Miinukset: A small mix up at checkout, maid knocking on our door to clean thinking we had already checked out. When I did checkout the incorrect room was processed, it was immediately rectified.

Plussat: Very pretty interior and rooms. Quiet and clean. Easily accessible to majority of things within walking distance.

Miinukset: Our fridge was broken so we were not able to store any leftovers or extra bottles of water. There could also be more power outlets and/or usb outlets available as well.

Plussat: The atmosphere felt very classy. Very good value for the money.

Plussat: Very close to Capitol One Arena! Couldn’t be more convenient. Valet attendants very helpful! Check in was easy. Managers happy hour was very nice!

Miinukset: My wife is in a wheelchair. The outside “lift” was wet and exposed to the rain and away from the front entrance. The handicap shower drained INTO the bathroom floor; needs to slope toward the shower drain!! Floor got flooded and was a hazard to walk on. ADA upgrades very much needed! Motion sensor doors would be good too. Hinges on door had been replaced with much smaller hinges. Huge gaps in door frame with large amounts of dust caked in there. Needs to be cleaned and caulked and painted. Room service was late for dinner and breakfast. Being a caregiver, my routine for dispensing meds and providing assistance to my partially disabled wife is on a schedule. I try to budget a few minutes of “me” time for breakfast before she gets up. Getting breakfast delivered late screws up my few moments of relaxing in the morning before I become a caregiver again for the rest of the day. Room service could be more punctual, especially when they ask what time would you like food delivered.

Plussat: Food and service at Dirty habits was great! Avi is an excellent waiter,very attentive and quick as we had a concert at 8.Hotel is beautiful and well appointed.Location to Capitol 1 arena and many historical buildings Is great.

Miinukset: Everything was great except they were doing construction right outside our room in the morning and it was a little distracting.

Plussat: The bedding was very comfortable and the staff was very friendly. Cabs were easily taken right from the front door when it was too hot to walk into the museums. Location was great. Less than 20 mins walk and you're in the midst of history. Great local restaurants with a wide variety of reasonably priced food and gourmet if desired. Great store available for things that you may have forgotten and food if you arrive late at night.

Miinukset: we didn't like the addition of the "destination fee" of $20 to each day's stay. I guess it's like a resort fee. If you're not going to use the pool or gym, tell them maybe you will get credit for that fee. we didn't like the homeless people around the area begging for money. We understand this is a nationwide issue and it is not directly related to the hotel, but having brighter lighting along the street sidewalk areas may deter people from loitering there. A less expensive dining option in the hotel would be a great addition like a cafe with sandwiches or wraps for families.

Plussat: Location

Miinukset: Garage was pricey compared to the surrounding garages.

Plussat: location

Miinukset: firehouse across the street

Plussat: Staff was very friendly and professional. The hotel was tastefully decorated.

Miinukset: Needs to be renovated.

Plussat: Location was very good especially if you want see major attractions in DC.

Miinukset: except concierge staff wasn't exactly very friendly / helpful. Restaurant doesn't function for very limited hours in a day. No room service after 10.30 pm. Carpets need good cleaning far below Hyatt standard.

Plussat: Very near to Union Station and National Gallery

Plussat: proximity to places we wanted to go. room was clean.

Miinukset: $66 to park A/C in room didn't work very well

Plussat: The use I lostmyluggage.com and we were able to retrieve a lost item quickly and without fuss.

Plussat: The location was great.

Plussat: The location was good for a visit of the city.

Miinukset: The property didn't found our reservation which was confirmed to us by booking.com. We finally received two rooms but not the one we booked. The staff was very slow.