Washington hotellit Dupont Circle

Plussat: Location

Miinukset: I have stayed over the years and hasn’t been updated. Things are beginning to fall apart.

Plussat: Breakfast was yummy. I was little rushed though b/c conference meetings started at 8am and breakfast only started at 745am

Plussat: Location, room, very friendly and accommodating staff.

Miinukset: lack of ability to use private entrance to the Milano room.

Plussat: The whole building is beautifully preserved and modernized very tastefully, where essential. The common areas are a delight. The dining room encourages the guests to mingle and get to know each other.

Miinukset: It's a beautiful old building, so if you are on the upper floor, the staircase can be a bit daunting. And the the curtains in the room and bathroom also need some attention.

Miinukset: An exceptional place - beautiful and historic. Super friendly staff. I enjoyed quiet bedroom upstairs and gorgeous dining room on the first floor.

Plussat: A home away from home, like living in a friendly family.The staff was more like good friends. A sherry at the pool before dinner.The music, the serene athmosphere. The friendliness . The individually themed and furnished rooms ( late reservation, stayed in three different ones)

Miinukset: If you are a business traveller the breakfast starts a little too late if you need to be in early meetings...there is a fantastic coffeeshop around the corner though that opens at 6:30 actually a bakery. When you do have time to enjoy the Swannbreakfast it is wonderful and wholesome with Greek youghurt, fresh fruit and homemade granola, great diningroom and fresh newspapers.

Plussat: Excellent if pricey accomodation close to Dupont Circle. Great neighborhood.

Miinukset: Drainage from the sink could be better. But that's the only complaint

Plussat: Isabelle was wonderful and the inn beautiful The neighborhood was perfect for walking and close to all attractions. With lots of space and the most delicious breakfast, Swann House is a gem

Miinukset: Leaving

Plussat: Great location, charming old house

Miinukset: Mosaic art

Miinukset: None

Plussat: I loved the historic feel of the property

Miinukset: I booked not the room I stayed in but a different room. The hotel did not even acknowledge the fact that they did not have the room I requested. I paid for early check in and when we arrived the room was not ready. The staff did not even apologize. The bathroom smelled like urine. The items used in the room for coffee in the mornings were dirty as if they had already been used. I told the staff and they said nothing. They looked at me as if why should I have an issue. I thought it would be useless to say anything else because they acted like they could care less about my experience. I would not ever recommend this facility for anyone. The pictures on the website need to be updated because they do not give a fair representation of the property.

Plussat: The employees, from front desk through to the doorman were lovely. The room was small but very nicely appointed. Check-in was easy. Grounds landscaped beautifully. It was right across from the Indonesian embassy. Loved the marbled ground floor/lobby area, gorgeously decorated hallway (furniture, carpet and beautiful chandelier) coming off the elevator onto our floor and arched, bricked, flush-with-flowers arrival area. Very quiet.

Miinukset: The BATHROOM … don't think a tall or overweight person could use it because there was about a foot of space between the toilet and the sink cabinet (directly in front) with the bathtub butted right up against that. Understand that it's an older hotel - years back they might have had a bath down the hall but now it's in your room however, I've never seen a bathroom that short of space in a hotel. The sink cabinet had no function so a pedestal sink would have opened up that space a bit. Ours was a lower priced room. The one across the hall from us was bigger so, probably, the bath in that room had no issues.

Plussat: Location. Free coffee. Let me in early.

Miinukset: Bleach stain in the carpet. Room 421.

Plussat: Location was fine, and we like the old-school hotels, with their solid wood and marble.

Miinukset: The room wasn't well cleaned before we came in. It's not clear the floor had been vacuumed; there were wrappers on the floor beneath the one, somewhat aged chair in the room. The service the next day provided no clean glasses and didn't take away a wine glass that had made its way up the night before. And there's no restaurant for breakfast. Their "marketplace" provides junk, not food.

Plussat: Great staff. Clean. Safe. Decent choices at market area.

Miinukset: No room service. You have to drag luggage up multiple steps after checking in to get to elevator. Not the only hotel like this, but for a guy with a bad back/knees, not the optimal choice. Room was very very small. Unable to pay on checkout. System was down.

Plussat: I thought the staff was incredible. The front door staff was super friendly and on task. the preparing of the food was a little confusing. My egg was undercooked...it was not clear on the process. But it was minimal. We loved the location. thank you for making our first stay in DC wonderful!

Plussat: Really clean and not a lot of noise

Miinukset: No microwave in room

Plussat: Everything

Miinukset: Nothing

Plussat: The beds were very comfortable, staff were polite and the hotel was lovely and clean

Miinukset: I didn’t like the fact of the 25 dollar per night mandatory add on to use the internet etc, we were advised that we would get 2 bottles of water a day for this and coffee and wine during certain times. I thought that the water would have been in the room but no, we did have a glass of wine on the first day but it was only about 100ml! I would have much preferred to have had the option to use the internet or have the package rather than being told it mandatory. I also contacted the hotel over the cost to park a car over night I was advised it was 52 dollars per night but then on the bill there was also nearly 10dollars in tax on top of that which I was not advised on!

Plussat: The fats and easy check in

Miinukset: YES. I killed multiple bugs, the wifi did not work, the drain in the shower did not work.

Plussat: Not bad

Miinukset: Extra charge for parking

Plussat: Lovely hotel with nice decor and well positioned for touring the city. Large room which gave us plenty of room. Bathroom very nice

Miinukset: Loud Air conditioning which meant we had to change rooms , however the staff could not have been more helpful

Plussat: The look and feel of hotel.

Miinukset: Cost of valet overnight.

Plussat: It has a fantastic position and I was struck by how well the rooms were cleaned and left in perfect condition every day. It has some very good front desk people.

Miinukset: The so-called "pantry", which is a kind of fridge selling snacks etc at eye-watering prices just off the main bar area. The bar also doubles as the breakfast room. The hotel clearly doesn't want to be in the business of serving guests proper meals and the morning confusion as its guests not unnaturally want to get themselves a bagel is something to behold. Prepare for sticker shock. $300 a day. Mind you, central DC is as expensive as Switzerland, so I guess they are in norm.

Plussat: Convenient location, spacious rooms

Miinukset: Rooms have poor noise insulation - doors slam and could hear other guests slamming doors at all hours.

Plussat: The room was big and good. The reception was always open and in the room there was coffee, tea and water free. The hotel has also a little roof pool which was very nice.

Miinukset: The room had aircoditioning but single glassed windows. So it was a waste of energy. This old fashioned and everymentally harmful condition of the room makes it appear absurd that towels should be used mutiple time. But that is probabaly the United States.

Plussat: The staff was very friendly and the location.

Miinukset: Pool is a lot smaller than it looks in the pictures.

Plussat: Great location. It’s in the middle of everything

Miinukset: Room was smaller than I expected and no fridge

Plussat: Staff was inviting, friendly, welcoming and helpful.

Plussat: Location

Miinukset: Shower was dripping for the 3 nights I stayed there and the air conditioner was too noisy.

Plussat: I like the lounge as a cool place to hang out after work.

Miinukset: there wasn't much to do in the immediate walking distance, and we required an uber to get to shops, restaurants and other attractions. Things were further away then they appeared on the maps

Plussat: Clean rooms and nice staff, good location.

Miinukset: If you expect a four star breakfast options in european standards, you will be dissapointed. Not sure if it is the hotel's fault, I never found any decent breakfast in US hotels.

Plussat: The room was large with lovely furniture and a decent sized bathroom. The hotel was located in a good area for easy access to the metro at DuPont Circle.

Miinukset: The lack of soundproofing in the room was poor. The aircon unit in the next room was so loud it vibrated in our room all night resulting in very little sleep. We could hear the people in the next room coughing, talking, sneezing plus we could hear their television. The bedroom door had a gap underneath so the light and noise from the corridor travelled in. The $48 parking charge per night was very overpriced.

Plussat: Location was excellent

Miinukset: Nothing

Plussat: Great location, great service

Miinukset: Room a bit small, food on premises overpriced and limited, AC hard to regulate

Plussat: Loved it. Met the director of sales at breakfast. Very friendly and professional

Miinukset: Nothing.

Plussat: Location is great and room was generally clean. most of the staff was nice and welcoming. Hotel is pet friendly!

Miinukset: No one to help you with luggage, even if you are visibly struggling.

Plussat: Location clean rooms comfortable beds

Miinukset: The bathroom- no space to keep stuff, no counters and very small bathroom. No parking.

Plussat: We were able to book this hotel for a good price. The bathroom was really nice and the beds were comfortable. The location was in Dupont, so great and walkable.

Miinukset: The staff members didn't even make eye contact with us when we walked in. Their desk set up was untraditional and not in direct view when you walk in so it wasn't clear where to go. One the the staff, Salima, was rude and short when we requested early check in. While her coworker was trying to accommodate us, she seemed annoyed by this and walked away from the desk. When we addressed this later with the coworker, she even acknowledged that was problematic and apologized on her behalf.

Plussat: Location was fantastic! We were able to easily walk to the train station and plenty or restraints and bars within walking distance. Room was newly renovated and still felt very fresh and new.

Miinukset: We stayed with 4 adults (two couples) and the room felt very "cozy" being shared by that many adults. While it was perfectly adequate there was not much extra space to spread out. Also, just a personal preference but I was disappointed to see an espresso maker vs coffee for the morning.

Plussat: The chic design. It seemed quiet and calm, tucked away from the busyness DC can have. Complimentary wine and cheese hour was a plus!

Plussat: Wonderful hotel and hotel staff

Plussat: Great good-value choice.

Plussat: The staff was very helpful

Plussat: The location was just perfect, it's very close to Dupont Circle and to public transport. The rooms are comfortable and spacious. Hotel staff are friendly and professional. The hotel is charming and cozy.

Plussat: Great beds! Very comfortable. Perfect location for our visit. Nice lobby and courtyard. Friendly accomidating staff.

Miinukset: Bathroom needs some TLC. Fancy shower needed sealing.

Miinukset: The first room I was given was a complete mess with dirty sheets and towels on the bed. The second room was nice and cleaned, but did not have the amenities such as shampoo, lotion, iron.... The gentleman at the front desk was helpful. Dan