Washington hotellit lähellä St. Mary's Episcopal Church

Plussat: Breakfast every morning was delicious and staff very friendly!

Miinukset: Our room was right across from the stairs and a large vent that sometimes smelled of what the kitchen was making.

Plussat: Very good breakfast!

Miinukset: too cold, AC!

Plussat: Room and lobby. Beautiful and clean.

Miinukset: The bar staff was too small and we were never waited on.

Plussat: Everything was well done - very impressed

Plussat: Great bar and bartenders

Miinukset: Your beautiful fitness center was beyond loud. Blaring music, instructors yelling ovèr a mic and patrons purposely smashing weightson the ground. Many people exercise to destress. Impossible to do that. Much could be done to tone it down.

Plussat: I loved the ability to text with housekeeping staff

Miinukset: The quality of the Kleenex

Plussat: Excellent customer service,welcoming and friendly staffs.food was delicious restaurant was very clean.I will recommend this hotel to anyone.

Plussat: It has one of the best fitness centers I've seen in a hotel. the rooms are quiet too.

Miinukset: It was very nice all around.

Miinukset: Bathroom had old toothpaste on bathroom wall...an eyesore

Plussat: The smell when I walked in. The light in the bar (big windows). The bar menu was excellent. Loved the cheese plate. Nice sheets and pillows. Sweet people. and Location! I loved being walking distance to Georgetown.

Plussat: The bartender staff were some of the best I've ever had the pleasure to meet

Plussat: Staff was great.

Miinukset: Reservation was not received from you but they researched it and provided an upgrade for the inconvenience.

Miinukset: Hotel staff is very slow. No one picks up the phone at reception or concierge. Valet is 30 mins wait for vehicle retrieval. There was no ice in the ice machine on three separate occasions. We had to find ice on lower levels of the hotel. On top of all that, woke up to ants on our bed and over charged invoice.

Plussat: clean and very good location

Plussat: The rooms are beautiful and the staff so gracious and welcoming. Perfect location as many monuments are so close by, with lots of wonderful places to eat.

Miinukset: My only concern was that the bathroom floor was very slippery--both my sister and I took tumbles coming out of the bathtub. Luckily, we're pretty good at falling and weren't injured, but I did worry about the safety of others, like elders.

Miinukset: Our particular room was at an interior location. Would have liked to look out onto something other than the alley.

Plussat: Location, hotel setup, but staff was superior. Superior.

Plussat: Check In was great, quick, was surprise to pay hotel fee oh $28 hotel fee at check out. Which thought was paid when reservaywas made.

Miinukset: Hotel fee $25 and parking at hotel is expensive as $59 per night.

Plussat: The staff was excellent! Everyone was so helpful and nice. They tried very hard to please us.

Miinukset: There was no refrigerator in the room. There was a huge mini-bar in the room that was fully stocked - but no refrigerator to put left-overs in from our meals or to keep bottled water in..... In addition, the ice maker on our floor was broken.....

Plussat: Checkin was impolite. Not sure how this can be on such a location.

Plussat: great room, good location

Miinukset: hard to find entrance at night, valet parking not easy to find, and pricey

Plussat: Nice bar, well located and close to the White House. Staff was nice and helpful!

Plussat: Location is very good. Staffs are very friendly. The bed is very comfortable

Plussat: Receptionist was super friendly! ;-)

Miinukset: The breakfast staff could be more welcoming and attentive. We had two waiters I believe. The first one was not friendly at all and it seemed like we were a bother to him. The second waiter was pleasant but needed to be more attentive.

Plussat: The hotel is wonderful and the room very comfortable. Many attractions within walking distance. The concierge desk was very helpful in booking tours and transportation.

Miinukset: There was nothing not to like.

Plussat: Very courteous staff and amazing location

Miinukset: No breakfast included

Plussat: Really good value for money. Rooms were clean and spacious. Breakfast buffet was perfect too.

Miinukset: I loved everything about the hotel but the only thing that disappointed e was the price on booking site not match the price at the hotel.

Plussat: Immaculate Hotel in walking distance to most of the main attractions or you could catch the subway nearby at Metro center if you prefer. We stayed at the hotel as we had a concert at the Capital One arena, which was a short 10 minute walk away. Staff were friendly and very helpful. Lovely open, bright lobby area and the rooms were spacious and very clean. Would recommend this hotel.

Plussat: Service, cleanliness, location! Stay again at this place.

Plussat: Probably the best hotel breakfast we have ever had at a standard hotel. Every item was fresh and flavorful. Wait staff was excellent every morning.

Miinukset: Nothing

Plussat: Food was not good and expensive. Noisy and dated. Worst Hyatt i have ever stayed in.

Miinukset: Linens were old, restaurants were bad. Foul odor in hallways.

Plussat: The location

Miinukset: The fact that parking wasn’t included or Explained when we got there.

Plussat: The monuments.

Miinukset: I altered the reservation but the hotel ignored my request. The greed of the wait and Bell hop group practically pushing for a tip - appalling. Lack of safety on the open decks outside the elevators. A child could hop over and fall to his/her death. No more Grand Hyatt for us!

Plussat: The location and cleanliness. The location cant be beat!

Miinukset: No!

Plussat: Noting, only the location is very good, close to white house

Miinukset: There is no breakfast, we get our room after 4 hours and replaced 4 rooms... very disappointed

Miinukset: Housekeeping was miserable. Had to call several times to request toilet paper and towels.

Plussat: I asked for a possible upgrade as it was my wife’s birthday. When we arrived we had a wonderful suite. Thanks so much

Miinukset: Location is not so central

Plussat: The rooftop was the best experience of the hotel.

Miinukset: The room was outdated. The carpet in the room was old and had stains on it. The check in process was long and we didn't get to check in until 4:30 p.m.

Plussat: excellent, good food and clean. the only bad experience was for the bathroom

Miinukset: we have problem with the shower, water spills all over the bathroom, we requested assistance and nobody help us out the same day, we requested towels to dry the floor and nobody came, unexpected for this type of hotel

Plussat: My wife and I took advantage of some super-cheap August rates to have a local staycation at this beautiful hotel. The staff is very well trained, pleasant, and helpful. The whole facility looked to be taken care of very well. Our room was really upscale. We both loved the big comfy bed and my wife thought the luxurious Watergate bathrobe was “the best robe ever”. The indoor salt water pool felt wonderful after a day of walking around the National Mall and Museums. We did not patronize the hotel restaurant or bar the prices were a little to steep for us. If we see the cheap rates again we’ll be back

Miinukset: The gym had decent equipment but it was pretty hot and humid.

Plussat: Great location, great facilities, great staff.

Miinukset: The hotel could benefit from an outdoor pool.

Plussat: All the rest

Miinukset: We booked a more expensive room with a view. The windows were filthy. When we complained to the front desk, they said that they would try to solve our problem. Of course the issue was not resolved. A luxury hotel that does not understand that the problem is not ours and does not solve the problem, is not a luxury hotel.

Plussat: Everything except for room service was excellent.

Miinukset: Room service either wouldnt come.Or would be hours late bringing me my food.

Plussat: Excellent Location, 10 minute walk from the monuments and the National Mall, the rooms have a very good size, good view, the bathroom was excellent very nice. The staff was very kind and helpful.

Miinukset: The breakfast could be improved, very basic selection and maybe a bit more flavor, the lady that took care of us a bit slow serving us coffee and juice, but other guys that were there very helpful and always very polite

Plussat: Great service, hotel and rooms were stunning. Staff were all very friendly, helpful and welcoming. The gym was fantastic

Miinukset: The pool was closed for maintenance which was disappointing but understandable. There were only two bar areas which we were hoping to be able to relax in after a long day but due to the roof top bar being half closed one night and completely closed on another it made this impossible. Was disappointing after spending a lot of money to not be able to used the roof top bar as a paying guest!

Plussat: Everyone very friendly, great rooms - although for what you pay youd expect rooms and beds to be bigger. Good location, staff is excellent.

Miinukset: Everything good, but you are paying for the name. Very expensive for what you get.

Plussat: Very pleasant stay Employees were welcoming and there to serve any need. We are pretty low maintenance travelers and only there for a nite. Great roof top bar.

Miinukset: don't understand the $40 resort fee.

Miinukset: Poor lighting throughout, no coffee maker, coffee was cold in the lobby

Plussat: Location, ambiance

Miinukset: Information on booking.com is not fully correct wrt extra bed (not possible)

Plussat: Location and the beds were very good

Miinukset: Pool closes at 4pm; too early

Plussat: The hoteis in a good place The crew very polite espcialy michael

Plussat: Location and patio restaurant

Miinukset: Hallways are so dark it is disturbing. Cavelike. Rooms are also decorated with very dark colors and low ceilings. Also, the facility is beginning to look a little beat. Elevator floors were in very poor condition and room carpeting was soiled.

Plussat: The location wasn’t too far from everything. It was just a beautiful city! The gentleman in the front desk was so helpful and welcoming!

Miinukset: The pool hours were very short. I wish they would’ve been longer.

Plussat: Breakfast and room.

Miinukset: There were two fire alarms w/o a clear explanation. Also wasn’t granted a later check-out for 2 hours for a connecting flight. Considering a booked two rooms for 4 nights I don’t consider that a 2 hour late check out reasonable.

Plussat: The location of this hotel was perfect for sightseeing around Washington.

Miinukset: The only downside to this hotel is that the pool is only open to children until 4pm as it becomes a bar after this. Not really making this a family friendly hotel.

Plussat: Attention to detail

Miinukset: Only valet parking available at extra charge

Plussat: Confortable room

Miinukset: Cleaning should be improve, the elevator smelled.swimming pool closed to kids from 4 pm. Room cleaned not before 4 pm

Plussat: The staff were very nice

Miinukset: Aesthetically nice if looking from afar, but very old, dark and run down if you get too close. The staff were the only redeemable part until my last day, and I have to say the majority were really sweet. On my second day here, I stepped on a cockroach and was given a new room + 50$ credit. The rest of the stay was spent staring at the ground. On my last day, I asked to pay for an extra hour for check out because I was extremely sick. I was abruptly cut off by the man at the front desk and told no, so I spent 5 hours with a fever at the airport. At least I can say the airport was brightly lit with no cockroaches in sight.

Plussat: Very central. Staff were amazing.

Miinukset: The carpets are in need of replacing.

Plussat: Everyone was incredibly friendly. The service was just out of this world.

Plussat: Great hotel. Good position. Good staff. Perfect.

Plussat: I enjoyed the atmosphere. It was definately more social and less like other hotels. It was a great experience.

Plussat: Good furnishings

Miinukset: No parking

Plussat: I love the the original amenities in the mini bar. At the beginning we didn´t really know what to expect from the whole place due to the whole decoration being so rare and original, but we ended up enjoying it...the atmosphere is a lot of fun.

Miinukset: There was no lotion available in the toiletries. The room service hours were kind of limited. There were some really nice people in the staff but some others looked a little annoyed and just too eager to go home.

Plussat: the decor was very interesting, the staff was very helpful and even went so far as to look up metro delays for us as we sat in horrible traffic.

Miinukset: there was a dirty washcloth in the bathtub when we checked in and there was no vending available that i could locate.

Plussat: Very nice hotel and attentive staff. Made us feel very welcome and the decor was very nice. Free champagne at night was a nice touch! Had a room we could keep our bikes in which was nice.

Miinukset: No coffee in room, no real desk to work on were my only gripes. Nice big flat screen but no HD TV was a bit of a disappointment (although have been in other hotels with same set up). Not a big deal, though, locale was nice and overall we thoroughly enjoyed our stay.

Plussat: I had a big room with a big bed, enjoyed watching TV from the sofa.Overall, I enjoyed the room.

Miinukset: Do not serve free breakfast

Plussat: Excellent attitude amoung all employees. Very welcoming.

Miinukset: Had to wait over 2 hours to check in.