Washington hotellit Waterfront

Plussat: Good location. Bell staff and concierge were very helpful.

Miinukset: Housekeeping was inconsistent. No washcloths second night. Half turn down service. 3rd night no bath mat, no turn down service. No bottled water. Long strands of black hair on sheet. Gross. Furniture in room is old. Told front desk on second and third day. Perhaps housekeeping was mad so by the 3rd night we got bad service. First time I never left a gratuity for the housekeeper . For 1000.00 for 3 nights I was disappointed.

Miinukset: Room service after 11 pm is bad.

Plussat: The room was very clean and well maintained. The facilities were impressive. The room service menu was varied and the service was excellent.

Miinukset: $55 per night for parking was a bit exorbitant.

Plussat: Location was awesome for restaurants, entertainment and for exploring DC and all it offers. The staff at the hotel was fantastic and offered great recommendations. The pool and workout room was perfect!

Plussat: Breakfast was very good. Location close to many DC attractions.

Plussat: This hotel is amazing. Very, very, very clean. Excellent, friendly, caring staff, from the desk clerk, bell and valet, to the room cleaners. Everyone addresses you by name. Free coffee in the lobby in the morning. Superb bathroom with a super shower AND a soaking tub. So comfortable beds. Just three blocks to the Smithsonian Castle. Look for a special deal: stay two nights and get the third night free. It makes this hotel manageable. If you have a group, check out the Club Lounge, where food and drink are available at certain times. Although it sounds pricey, when compared to the restaurant, it could be a better deal. It was for us.

Miinukset: The restaurant prices are high, but the service is impeccable.

Plussat: Everyone was very nice and the food was wonderful. The hotel was spotless and decorated very well.

Miinukset: Nothing. It was great.

Plussat: Beautiful room & bathroom. Great natural light & very clean every day! Excellent, very kind & helpful staff!

Miinukset: Wish breakfast buffet would’ve been more affordable. We would’ve had it daily.

Plussat: Nice room, just the train was a bit loud (room to the backside)

Miinukset: Room not finished at the check-in time (3pm) Nothing offered from the staff side as compensation (Had to wait an extra 55 minutes) Wenn we finally got our room, the final inspection was not properly done (alarm clock broken / towels missing/ no complimentary water bottles in the room)

Plussat: I love everything about the hotel- the staffs, the room is specious and beatifly decorated, room, bed, bathroom are comfortable. The staffs are friendly. They’re great with kids too. Breakfast is good. Location is perfect. It’s close to sightseeing places but a little tucked away from trafffic and craziness. I love the hotel setting that is next to the water. Everything about this hotel is just 7 star standard I was looking for.

Miinukset: Parking $55 per night!

Plussat: Courteous staff...excellent customer service.

Miinukset: Cleanliness was poor

Plussat: Loved the water pressure of the shower!!

Plussat: Great location, nice pool, wonderful breakfast

Miinukset: Maintenance was good but not great, some dirty walls in room. Staff sometimes slow to replenish items at breakfast but not terrible.

Miinukset: There are a number of factors that were disappointing during my stay, I'll highlight a few for those who are considering what amenities are important for their stay. Overall, my greatest concern was staff professionalism. The valet staff is difficult to find (they do not tend to wait outside) and check-in was time consuming, and an unprofessional experience as well. When my card key did not work, someone did escort me up and then left before I turned around, no one helps you with bags, there is actually no room service at all, etc. At breakfast, I asked a staff member if they had bagels and she shrugged me off and kept going about her business. The restaurant downstairs is the same (all connected to the lobby/check-in/breakfast area); if you plan to grab a bite there do not expect a waiter/waitress to be anywhere to be found. Overall, I'm unclear why they charge $200/night for no service - there are great hotel options in DC and this is not one of them.

Plussat: Great location, value, staff very friendly.

Plussat: Decor was pretty but it was very small and tight and crammed

Miinukset: The staff

Plussat: The room was clean. The breakfast was good.

Miinukset: The air filters in the room was packed with dust. It needed changed. The hidden cost for parking and paying with debt card. The holding of $70 per night was ridiculous

Miinukset: Rooms were loud, ac needs updated, complaints were not made better,

Plussat: Friendly staff; good breakfast; clean rooms

Miinukset: Curbside unloading was a little difficult. Fact lobby is on 3rd floor was not known until we entered building.

Plussat: Location: easy to National Mall , baseball and soccer stadiums.

Miinukset: Ice machine on different floor(no big deal really, I'm just being picky)

Plussat: Great locale, great room - very quiet considering it was next to a busy highway.

Miinukset: No complaints.

Plussat: The staff that hosted breakfast were kind and awesome!

Miinukset: Most of the front desk staff are rude and unprofessional.

Plussat: Location, comfort, service, great breakfast

Miinukset: Nothing

Plussat: Tout/every thing Upgradés great

Miinukset: Rien

Plussat: My stay was excellent, hotel is clean, staff very helpful, I would come back. The hotel is situated at the Warf, very trendy section of south Washington, close to most monuments and museums.

Miinukset: Parking price is steep, Breakfast was good, but could be better.

Plussat: It was great

Miinukset: N/a

Plussat: large windows and view

Miinukset: the bed was a bit soft for my taste, but I do like firmer beds. and the pillows were ok but not great

Miinukset: The hvac system sounded like a truck driving through your room. Would turn off and on every three minutes had to turn it off and sleep without any air. Would never stay there again

Plussat: We were in town for a concert. The property was a two minute walk.

Miinukset: A little pricy but you get what you pay for. Very nice room.

Plussat: Everything , excellent

Miinukset: Nothing everything perfect

Plussat: The view. The location. The cleanliness.

Miinukset: The sink didn’t drain well. Hate nespresso machine. Some difficulty checking in, and it was so loud in the lobby could barely talk about it with the staff, who didn’t seem to be very knowledgeable about how to handle the situation. We just went to the other guy who seemed to know more. He helped us out.

Plussat: Staff was exceptional

Miinukset: Better restaurant

Plussat: Loved the location, cleanliness and the staff were excellent!

Miinukset: Never any ice in the ice machine. No washer or dryer. We stayed for the week

Plussat: The hotel met the Hilton services as expected. Everything is new and clean. Location is great; beautiful wharf and relatively close walking distance to The Mall and various memorial.

Miinukset: The server service and boo selections at the restaurant / bar in the lobby level could be better; as in more promptly. Other than that, it was a pleasant experience for the price of $200+ per night price.

Plussat: The room.

Miinukset: Breakfast was sub-par. Canopy Atlanta is the standard.

Plussat: The breakfast was great. Rooms was very clean.

Miinukset: The staff was horrible and very messy. They couldn't find my reservation at first. The woman in the front with Jamaican accent was very rude.

Plussat: Great location to the monuments. Safe neighborhood. The breakfast was ok not a big selection.

Miinukset: Parking was 50 dollars a night so you should seek parking on the street.

Plussat: breakfast was very good; our room air conditioning was not working well, so the staff gladly moved us to another room on the same floor and waived our valet parking fee for our trouble; arriving at the hotel and parking along the curb is quite difficult, especially with rainy weather and a baseball crowd, but that was the only downside.

Plussat: The rooms were beautiful - well equipped, new, spacious.

Miinukset: The floors in the lounge area where the breakfast/late afternoon food were served were very sticky. The food was great though.

Miinukset: Social event needs more variety of food. Salad, soup, chips and crackers gets old. Parking is way too expensive.

Miinukset: Size of the room

Plussat: Nice suite, nice location, easy to get to.

Miinukset: Breakfast food was not hot.

Plussat: Cleanliness

Miinukset: Parking. No where public to park and they charge $42 per nigbt which is absolutley insane!

Plussat: Awesome staff, the breakfast was great, and it is clean.

Miinukset: The internet was very poor in the building.

Plussat: The location was great. You can walk to so many places in the area.

Miinukset: The breakfast was not that great.

Plussat: Nice room, location was perfect, close to the ball park but also steps away from a metro station so you can get anywhere else you want without having to drive around. Valet is a little much but it is in line with what everyone else charges.

Plussat: Location was excellent - across the street from Metro station and near restaurants and the baseball park.

Plussat: Great location, Great staff!!!

Plussat: Comfortable beds and room service.

Miinukset: No place to pull up for check in. Taxi’s were all lined up in front. No signs to say where to pull up to check in. Had to drive around the block and finally got a place to park across the street from the hotel. Not convenient.

Plussat: The pool on top of hotel was incredible. Plus the location was perfect - a 2 minute walk to the train station to get to the ballgame was the best.

Plussat: The location was great. Close to the wharf and easy walking distance to the National Mall and other sites.

Miinukset: Our room had crickets in it. There were two dead ones when we arrived which we cleaned up. Then after we went out for the evening and came back there was a live one jumping around. I was freaking out so my husband suggested we ask if we could change rooms. The staff gave us a different room but we noticed the front desk guy didn't even apologize for the insects or the inconvenience. A simple apology goes a long way.

Plussat: The location was decent but there are no restaurants or local coffee shops within 2 square miles.

Miinukset: -mildew in bathroom -closet door broken -only 4 HD channels -rented movies are standard def -train was loud at night -breakfast was not complimentary -desk attendants were rude and talked to me like I was an idiot -iphone charging station for iphon

Plussat: Gd location

Miinukset: We paid for the breakfast when we booked the room only to get to know that breakfast was only for 2 of us. The other 2 in the room had to pay $41 while taking breakfast. It was a total rip off..

Plussat: That it was close to everything and all the staff was really friendly

Plussat: Location is superb

Miinukset: Not a lot of nightlife- go to the Wharf nearby. There is a free shuttle from the nearby metro station

Plussat: Great location , clean and every employee wanted to help

Miinukset: The problem was I had to pay $150 for parking for 3 days , which makes price on line look good but then you get hit with that. Was not happy this wasn’t up front ....

Plussat: Central, near all attractions

Miinukset: Breakfast too expensive

Plussat: Interior , lighting, size of room bathroom was perfect

Miinukset: A/c unit was loud at times and the tv needed to be updated

Plussat: Perfect location for visiting all museums in our nation’s capitol. And there were no musty odors.