Washington hotellit lähellä Troyer Gallery

Plussat: Location and cleanliness

Miinukset: Bathtub does not drain well

Plussat: Felt very safe due to the coronavirus. They took excellent precautions.

Miinukset: Clean & Safe

Plussat: Good location and great price

Miinukset: Curtains dirty, outdated

Plussat: Room and lobby. Beautiful and clean.

Miinukset: The bar staff was too small and we were never waited on.

Plussat: Our room was fantastic - we were able to stay at the Fairmont because we were able to find a deal that made it financially doable. The prices without a deal are out of our reach. This is upsetting because we LOVE your hotel.

Miinukset: Nothing-ourstay was wonderful. We look forward to another stay in the near future- if the price is right.

Plussat: They went above and beyond for my wife birthday .

Plussat: It has one of the best fitness centers I've seen in a hotel. the rooms are quiet too.

Miinukset: It was very nice all around.

Plussat: The smell when I walked in. The light in the bar (big windows). The bar menu was excellent. Loved the cheese plate. Nice sheets and pillows. Sweet people. and Location! I loved being walking distance to Georgetown.

Plussat: Cortez was amazing! He really was polite and hospitable!

Plussat: The staff was very friendly, helpful & courteous. We were traveling with our dog & they cared for her as if she was their family pet.

Plussat: The Concierge and Bellman services Customer service

Miinukset: The check-in process was a bit slow as the record couldn't be located and the front desk asked for the confirmation email. However, once that was received, the process went smoothly and I was content.

Plussat: Awesome location is a safe neighborhood; walking distance to the Lincoln Memorial and about 10 minutes walk to the Foggy Bottom Metro Stop; decent number of restaurants nearby; great room; beautiful inner courtyard; helpful concierge service.

Miinukset: The Fairmont must have forgotten to replace the bathtub when renovated the bathroom. The tub was old and no better than one found at a budget motel. Very odd to have such an old tub in a nice marble bathroom.

Plussat: gold member lounge

Miinukset: Walking distance to shopping

Plussat: The location

Miinukset: The staff were very noisy--our room was next to a service room and the door kept slamming all night. Towels were stained. Room service was not good either. For the money they charged, it was not worth it.

Plussat: good breakfast

Miinukset: when I turned up they said they did not have my reservation in spite of my booking.com confirmation and they said they were full. this was at 9.30 pm and they were prepared to put me in a taxi and send me away to find another hotel room. I was actually suffering from gastroenteritis and I needed to lie down so I made a fuss and they eventually found me a room- absolutely appalling and they tried to blame booking.com!!

Plussat: The staff was very attentive and friendly and the room was luxurious. Hotel is in a desirable location for business or sightseeing and I enjoyed being able to walk to local cafes.

Miinukset: The room rate was high even considering the amenities.

Plussat: I like the location of the hotel.Near all the tourist actractions. I would also like to take this time to talk about two staff members.One staff was working behing the bar. I cant remember his name but he was from morocco. He was very friendly, helpfull and always had a service with a smile. He talks to the coustmers and makes you feel at home. Another staff member was female. She worked as a conserage. She was americian. She wears glasses. While I was there she seemed to work during the evening/night. These two staff members are the standard for all staff in your hotel. I would be greatful if you pass this masage to your two staff members in questiob.

Plussat: The hotel staff was particularly helpful - in 10 minutes I was checked in, had my President's Club membership information updated, and got a complimentary upgrade on a night that almost every room in the city was booked.

Miinukset: Room service choices after hours are limited to only pasta

Plussat: Its a beautiful hotel in the heart of Foggy Bottom. The bed was very comfortable and the room was very clean.

Miinukset: The restaurant is pricey for breakfast.

Plussat: absolutely excellent fitness centre. very spacious room. great hotel location for visiting Georgetown area. very helpful staff.

Miinukset: no criticism

Plussat: Luxury, comfort, excellent service. The staff was friendly and very helpful. I have traveled around the world and stayed at many hotels, the Fairmont was the best hotel I have stayed at.

Miinukset: No, everything was as it is supposed to be in a 5 star luxury hotel.

Plussat: Everything at the the hotel was top of the line, from the staff to the pillows. They gave new gym cloth in order to stay at the fitness center until it was time to go to the airport. Thank you.

Miinukset: The bathroom shower need a little update.

Plussat: Very upscale looking hotel

Miinukset: The A/C was on blast. Too cold in the common public areas. Like arctic cold. Uncomfortable. Also the lighting in the room was totally insufficient. Very dim and dark. Opening the windows didn't help because we were in a room on the inside part of the hotel which faced the other wall of the building.

Plussat: Clean, smelled good, was low key relaxed and inviting. Great location.

Plussat: The neighborhood had a little of everything for you whithin short walk distance. Was nice to have the calm of the neighborhood but close enough to get into the hustle of the downtown area.

Miinukset: The housekeeping staff spent more times in the hall on their phones texting and talking. We left our rooms around 10a and when we returned around 4:30 Our room had not yet been cleaned. Before we left for dinner we called and asked that our room be refreshed and housekeeping said they would be right up. They never came. I did say something to the front desk at check out - her response was "oh, that's not supppsed to happen that way. Now, I did get an email from management apologizing, but stating that he discussed with housekeeping and they blamed us for having the do not disturb on. We had made sure it was Not on (double checked) before we left for dinner. The staff was very friendly - just REALLY distracted with their phones.

Plussat: Great beds, bedding, white noise from fans, slept great despite busy urban street noise.

Miinukset: The shower was the worst, I'm so over these low-flow shower heads, the pressure seems to be getting worse and worse--even in high-end 4 & 5 star hotels. Small glass partition and no door on shower.

Plussat: All the staff were incredibly helpful and courteous!

Plussat: Superb property & beautiful architecture in the Embassy Row neighborhood. Nearby metro stop.

Miinukset: Room 828 was extremely noisy with an engine or dynamo or something continually. We didn’t try to change rooms because it would have been a major hassle after we had unpacked. My wife slipped on your hard tile floor in middle of night and hurt herself because of lack of a simple bathroom light. I then hurt my foot in unexpected step obstacle to shower looking for the same light which does not exist. Finally, trying to obtain ice to ice her back and my foot was a major hassle when your staff told us it was near elevator; it was not; we called and your surly staff insisted it was; went again and now was told ice had to be ordered fro room service. Please refund the room charge. Thanks.

Plussat: On my way to the hotel I received a call from the staff of the hotel who informed me my room was upgraded to a suite. This room was FANTASTIC -- great amenities, plenty of space, clean, and a terrific view of Dupont Circle and the National Cathedral that's a mile away. The best hotel experience in DC by far.

Plussat: Great location. Staff very attentive.

Miinukset: The bathroom doors do not go to the ceiling. Saloon style doors. A little awkward for privacy.

Plussat: Solid hotel for professionals and tourists. Perfect location and excellent service.

Miinukset: The bar prices are high, as in most hotels.

Plussat: Clean rooms and great staff.

Miinukset: The bathroom privacy was not ideal given we were in a two queen bed room with our teenage daughter.

Plussat: Location was great. Room was comfortable and clean.

Miinukset: I liked everything!

Plussat: I received a complimentary upgrade which was fabulous.

Plussat: fabulous concierge. Terrific and easy location

Plussat: Overall this hotel provides top-notch service and is conveniently located in the beautiful Dupont Circle/Embassy Row area. The rooms are upscale, comfortable and nicely decorated.

Miinukset: The bathroom design lacks privacy (frosted glass walls) and the window treatments (plantation shutters) are not room-darkening enough for anyone wishing to sleep in beyond sunrise.

Plussat: The clean, modern design of the facilities and the room.

Miinukset: The room was really hot at night and we couldn't open the windows.

Plussat: Big beds, room actually turned out to be what was pictured, free internet, door/parking staff and maids all very courteous, no loud or rowdy guests or noise, plenty of space in the room, big tile shower, big flat tv, allowed us to check into room and park super early without question or fee, great location on DuPont circle for walking to destinations, restaurants and people watching.

Miinukset: The toilet is basically beside the bed behind a glass door and there is no fan, pick any corner of the room you are in right now then imagine your romantic partner going to the bathroom right in front of you in that corner for a better idea of this mutually embarrassing set up, the shower 'door' is a two foot wide sheet of glass beside the toilet, everything gets soaked when you shower, the a/c is either cold or hot, heat is very musty smelling, we ran a/c entire time to avoid musty heat smell, it never turns off, wi-fi went out first day had to use 3 ft cord for remainder of stay, a small fridge or microwave would have been nice, you can't keep food/drinks cold or reheat leftovers, makes me sick to eat out every meal.

Plussat: Location

Miinukset: A faulty hairdrier

Plussat: Love the location, decor, bar and fantastic rooms.

Miinukset: N/A

Plussat: The Quite and the comfort and access to shops

Miinukset: No, It was very pleasure to stau in Dupont hotel and I will come back

Plussat: was a new, clean, modern hotel in an excellent location - easily accessible by car, public transport and walking distance from many great restaurants and breakfast cafes. The rooms were clean and comfortable.

Miinukset: Although we had read the terms and conditions in advance and notified of our requirement for an extra bed for a child, this was not arranged for and required some negotiating with the staff before this was taken care of. We ended up in a room that was spacious, but quite loud as the hotel's air conditioning was right next to our room. Some of the cost information on the Booking.com website did not correspond to reality, e.g. parking or cost for extra bed.

Plussat: A wonderful hotel with really nice rooms. Absolutely close to the metro stop. Very friendly and helpful staff.

Plussat: Staff were exceptional. Friendly and caring

Plussat: Hotel is not far from the Dupont Metro station. Room itself was nice. Layout had a separate sitting area, which would be nice for someone staying for a more extended period or traveling with someone. European breakfast was nice too.

Miinukset: Location is not particularly close to the National Mall, and Red Line Metro offers fewer options and requires more transfers. I think it is a less convenient location overall.

Plussat: Everything

Miinukset: $ 60 was deducted after leaving the hotel five hours and after contacting them they mentioned to me because two of my friends who are residents of DC visited me between one and a while .. a bad exploitation movement and ugly I do not give this hotel one star because this period compensates the loss by blackmailing the guests

Plussat: Location is awesome, staff was friendly, the lobby is beautiful, the room was quite comfortable. We appreciated the complimentary upgrade to a King suite on a higher floor. We also appreciated being able to stream Netflix in the room and the high speed Wi-Fi. It’s a great value for the money, but you need to be fully aware of some things before you book here. Read below in my list of “cons”.

Miinukset: Our room didn’t feel clean when we arrived. For example, it seemed there was a booger on the wall tile of the shower that hadn’t been cleaned up... gross! The grooves of the tiles also seemed to have mold. Most of the food in minibar was expired, but that’s probably due to COVID? Overall, despite the renovations to the room, it still felt dated, which we were not expecting. No central AC, but one of those super loud old school ACs you’d find in motel rooms (albeit, controlled by a digital wall thermostat).

Plussat: location

Miinukset: room could of been cleaned better

Miinukset: Staff did answer the phone at the front desk On Several Occasions when assistance was needed during the stay.

Plussat: spacious room, attractive design, nice products in bathroom. The bellman was helpful with my bags.

Miinukset: no

Plussat: Excellent staff, spacious updated room. Great location.

Plussat: The lighting was perfect it was neat and clean

Miinukset: No microwave

Plussat: customer service was welcoming

Plussat: the coziness yet luxury feel.

Miinukset: no free parking. if I am staying at the hotel the parking should be free.

Plussat: good space in the suite; complimentary shoeshine

Miinukset: no lotion in bathroom, and no newspapers delivered to room

Plussat: Everything starting from staff, facility and location to restaurants as well as transportation.

Plussat: The staff was freindly, my family enjoyed the restaurants around, felt safe, happy and it was the correct choice for me.

Plussat: fully equipped kitchen

Plussat: Good location, friendly staff, clean rooms ... To sum up a very good hotel.

Plussat: the location the room facilities

Miinukset: very expensive on weekdays.

Plussat: Did not use facilities,,GREAT staff,, upgraded room...BEAUTIFUL

Miinukset: None

Plussat: convenient location, nice neighbourhood, clean and spacious rooms.

Miinukset: rather sloppy service at the M Street Bar & Grill

Plussat: The room, location and jazz brunch.

Miinukset: heating throughout the room-bedroom gets extremely hot and heat does not transfer to the living room area. No thermastat exists in the living area for control of heat.

Plussat: Rooms were clean and comfortable

Miinukset: Prices in the coffee shop downstairs were too high

Plussat: The decor was really cool, and it was conveniently located to a lot of restaurants and things to do.

Miinukset: My shower head was broken, I only had one washcloth, and the hallway on my floor didn't smell very fresh. Also,$50+ for parking isn't very reasonable.

Plussat: This hotel was cute and very HIPSTER. The location is great as its right next to 18th where all the bars are. Theres Starbucks liquor and Grocery stores close by

Miinukset: Its in ADAMS Morgan but the surrounding area needs some help. Park area across the street is the local homeless hang out spot. No driveway to pull into so if you need to unload bags you have to find street parking and figure it out. Parking is $54/night

Plussat: Clean, young, good food, vibe

Miinukset: Noisy, strange, far from center, not so good neighborhood

Plussat: Great vibe in the lobby Our room was spacious, clean, and quiet Staff is always friendly and helpful!

Miinukset: Our room looked out on a building under construction

Plussat: Very stylish decor, comfortable beds, good showers.

Plussat: Location.

Miinukset: Too eclectic for it's own good. It was nice that they "went out to local antiques places for nightstands," but nightstands with no drawers and no dresser or minimal shelves in the room were not the best way to serve guests.

Plussat: Excellent value, large room and modern bathroom.

Miinukset: Couldn't get the thermostat to actually warm up the room.

Plussat: Very comfortable beds!!! Friendly and helpful staff!

Miinukset: A little farther out from the main sights than I would have preferred

Plussat: Great location, hotel, staff, and on-site amenities.

Miinukset: The biggest pain for me was the lack of a decent AC. I woke up almost every night covered in sweat because the room just would not cool off.

Plussat: Comfortable, very hip, great vibe, fun location, close to lots of great food, and the pastry topped with blackberry jam from the coffee shop was perfect

Miinukset: There was no microwave in the room.

Plussat: We liked the hotel n staff were very helpful

Plussat: Great location! Easy bus ride to downtown and tons of eating choices.

Miinukset: The front stairs are a hassle when you're coming and going with luggage.

Plussat: location, bed, room size

Miinukset: yes at check in, I was informed that there was a "destination charge" for use of wifi, in room coffee, and a really small gym. That is a rip off.

Plussat: Staff fantastic, always ready to help, very welcoming

Miinukset: Price in lounge very high

Plussat: Location is great! The staff are very nice and professional. Everything is very clean.

Miinukset: The TV stopped working (no signal), switched rooms and the TV went out (no signal) for 5-15 minutes at a time. Very inconvenient.

Miinukset: Between paying for parking, plus a daily parking tax and their ridiculous “destination” fee, it costs an extra $100 a day to stay there on top of the price you’re already paying for your room. No hotel on the planet is worth that ridiculousness.

Plussat: Never got my $50 back

Plussat: Clean comfortable in a little bit quirky. This hotel was just what we needed at the time

Plussat: Spacious, clean and quiet

Plussat: The location was great and bar staff were great everything else was horrible

Miinukset: At Check-in a resort fee of $-- plus $--incidental fee plus $55 for parking.is charged to your card. The key to the room NEVER works, NO HEAT in the room! I was there for 5 days and NOT ONCE did a maid clean my room!! Toilet didn’t work

Plussat: I finally was blessed to experience a real suite in this already "suite" savvy hotel... VERY NICE!

Plussat: A: A lovely historic landmark hotel; & ALL staff: management & otherwise were quite affable & accommodating.

Plussat: Good location. Comfortable rooms.

Miinukset: The room service could have been more diligent. Such as sometimes they would forget to put new bottled water in the room. But the front desk staff is very nice and helpful.

Plussat: Very nice location and clean hotel. The bed was comfortable and the bathroom was nice.

Miinukset: I didn't like how the complicated payment. They require an $80 deposit on top of the room charge and destination fees. The hotel charged several high payments on my card (that were not valid) and it took several days for it to be resolved.

Plussat: Hotel was beautiful, staff were friendly, always helpful, room was very clean, and overall experience was smooth. Free computer/internet use and printing was a very nice bonus! We very much enjoyed our stay at the Churchill - would stay again!

Miinukset: The room was very hot - almost like a sauna. We were tempted to change rooms, but after settling in we did not feel like moving. The heating/cooling system did not appear to work, or at least not very well. The staff also misinformed us on more than one occasion, although they were always willing to try to help when asked, and made an effort to correct their mistake.

Plussat: The staff upgraded our room (upon request) after we found pubic hair in the bathroom, received dirty pillows, and no heat - or rather, the heat is not adjustable - it is a central HVAC system, which is either on or off for all rooms ... but at least they had a phone in the bathroom.

Miinukset: It is located uphill from the nearest metro stop, they offer no shuttle service, no complementary breakfast, no hot tub, and they charge $10 a night for wireless internet. Not worth the price!

Plussat: Attentive staff, historic feel, well appointed, attractive decor, comfortable beds, good bar and restaurant, nice neighborhood.

Miinukset: Room rate and parking are pricey, perhaps competitive for the location, but to me rather high. Even for all the good aspects a bit steep.

Plussat: The location and the bed.

Miinukset: Bathroom is very small, but understandable for a 107 year old building.

Plussat: Well located for embassy area.

Plussat: I do like everything in this hotel. It was really good.

Plussat: Henkilökunnasta, suuresta ja monipuolisesta hotellihuoneesta (keittiö jääkaapilla, iso makuu-/olohuone, iso kylpyhuone), rauhallisuudesta.

Miinukset: Likainen kokolattiamatto: Jenkit kävelevät kengät jalassa sisällä.

Plussat: The position of the hotel, very central.

Miinukset: no

Miinukset: Hotel going through major restauration. Noise, lack of water and duty. Telephone rates are unbelievably high...

Plussat: spacious rooms

Miinukset: no minibar or fridge

Plussat: The location is convenient.

Miinukset: The hotel charges for wireless internet. It lists wireless internet together with hair dryer, iron and ironing board, TV...etc, without mentioning anything about charges ($10 min). It charges $1 per local call too.

Plussat: Location

Miinukset: The room was crappy with the bare minimum supplied!!!!! The shower drain was clogged up, we reported it, they never fixed it.

Plussat: The hotel has been recently renovated and it is lovely and has a comfortable lobby adjoining a fully-stocked bar. The location was excellent, and within walking distance of many major DC attractions. The room was very well-appointed with a very large flat screen tv, plenty of drawers and closet space, a comfortable chair for reading or resting, and a good work station for the business traveler. The beds were very, very comfortable and had good linens and pillows. The bathroom was well lit (although it could have been even better with a shaving/make-up mirror), had an excellent shower with the best water pressure I've experienced in the District, nice products from Crabtree and Evelyn and large bath towels. There is also a well-stocked mini bar, which the family did not avail itself of as the prices, not surprisingly, were ridiculous. There's a CVS a couple of blocks away where you can purchase practically all of the same items for a mere fraction of the price. The staff was lovely and helpful with one exception, which I shall discuss below.

Miinukset: The front desk assistant manager was arrogant and dismissive. We seriously considered never staying at the hotel again because of his unprofessionalism. But everyone else at the hotel, from the chambermaids, to the wait staff, the bartenders, and the bellmen, were so lovely, so polite and so helpful, we were persuaded to look past the assistant manager's behavior and do plan to stay at the hotel again. Also, the price of the breakfast buffet is too steep, about $25,00 a person per day and while it is an "all you can eat" affair, most people, especially women and children, don't eat $25.00 worth of food for breakfast. There is a cheaper package option for about $18.00 plus tax but you must purchase the buffet for every day you stay at the hotel, even if you don't plan to use the buffet every day. I would recommend the hotel institute a continental breakfast option for less money. However, in fairness, there is a fully-stocked Starbucks on site with a grocery and that's where we purchased the equivalent of a continental breakfast for the mornings we ate at the hotel. The hotel is also pet-friendly for those with dogs.

Plussat: The room was large. clean, and perfect size tv for the room.

Miinukset: Yes, there was no room service, after 7pm and no pool. The parking is extremely expensive.

Plussat: The room was pretty large and the TV was huge.

Miinukset: This hotel is not 4.5 stars. I would give it 2 stars MAYBE. Highly do not recommend. So many better hotels in DC.

Plussat: Location and overall aesthetic.

Miinukset: Our room was not ready when we arrived. The windows were dirty with fingerprints, the blinds were broken & not functioning. The staff would not take accountability and we had people in and out of our room for the first 3.5 hours of our stay. Awful!

Plussat: Rooms were great.

Plussat: Location is nearby everything what you wish to see in WDC

Miinukset: 1. Shower room does not have a removable shower head This make difficulties to make water with Temperature what you need. First you have to be under cold water shower, and only after that you may Adjust hot water. 2.There is no tea/coffee in rooms.

Plussat: Bed was amazing, so comfy & high quality bedding/pillows etc. Good location. Very clean.

Plussat: Nice room; great staff; very good restaurant and bar in lobby.

Plussat: The beds are great! Nice rooms!

Miinukset: The walls are very thin. You can hear just about everything from both sides.

Plussat: Comfortable room, good A/C temp control and relatively quite operation.

Plussat: Location close to restaurants and attractions.

Plussat: Good location, helpful staff

Miinukset: poor plumbing, below average food and very high cost of room service

Plussat: My room was very nice and well maintained by the housekeeping staff. The front of house staff were also very cordial.

Miinukset: Charging $12.95 per day for internet service is unreasonable, based on the room rate we were charged.

Plussat: Comfortable beds and attentive front desk staff.

Miinukset: Some inattention to housekeeping in a room with a Murphy bed.

Plussat: The staff was great and the room was very nice. The breakfast was terrific much better than expected for $1.Ut was a overall great experenice.

Miinukset: It was so busy/ room service was 30 minutes later

Plussat: very helpful concierge. Decent location

Plussat: good facilities;helpful staff

Miinukset: had to request tea/coffee maker and a refrigerator coffee/milk supplies not replenished daily

Plussat: good location, nice staff

Plussat: very attentive staff and very positive feeling

Plussat: The location

Miinukset: The price