Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
COVID enforcement was horrific These guys in Turkey trying to force US citizens to take more covid tests
It was just before we boarded the aircraft that we had to literally go thru another security check, we were body checked, all our carry on luggages inspected again and swabbed down. The staff were very rough and not courteous, we were treated like scum. The business class experience for travellers should be better, we were then lined up with Economy class passengers. Turkish Airlines Ground Staff are extremely rude and condescending, muttering under their breath, laughing and being very disrespectful. This was very demeaning.
The flight didn’t even happen.
Plussat: "Comfort and food with good entertainment."
Miinukset: "Crew could be trained for better service, most all were rude and annoyed that they were there."
Miinukset: "Turkish food and coffee are amazing"
Plussat: "nice that food was provided."
Miinukset: "boarding was delayed, then we were also delayed on the tarmac. some out of the plane/crew's control but after a long flight from US, this felt extra long."
Miinukset: "The seats in business class were not suitable for sleeping even though I paid top dollar and it was a 4:45am flight. They let a random person on the plane and had to do a full security sweep before taking off."
Miinukset: "I got in a car accident on the way to the airport for my flight. I went in an ambulance to the ER and had a doctors note that I was safe to fly the next day. When I tried to move my ticket to the next day, with a business class ticket that cost $4000, Turkish airlines wouldn’t do it. They made me pay $3000 to get home . Unbelievable"
Plussat: "Not too long of a flight. Clean toilets and nice smelling soap and lotion. Decent entertainment selection."
Plussat: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Miinukset: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Plussat: "Excellent customer service from boarding to landing"
Plussat: "Every thing was excellent"
Plussat: "Friendliness of crew, hot towel, great food, cologne in washrooms."
Miinukset: "My seat did not roll back. The movie choices could have been greater."
Miinukset: "I had a fever and requsted bottled water to keep with me and sip as I needed. The crew was unwilling to process my request and would only give a cup at a time!"
Plussat: "Very efficient flight, quick and handy. No extra details, but have to say the breakfast they served was excellent. Probably the best I have had on such short 1hr flight."
Miinukset: "No personal entertainment set, but on such short flight that was not a big problem. Everything else about the seat was good, and a lot of passengers fell asleep comfortably."
Plussat: "The staff is very nice and good service and very helpful"
Miinukset: "The Delay and the rough landing"
Miinukset: "Older plane, uncomfortable seats, no individual entertainment systems. Long boarding without a lot of staff facilitating extra coat/overhead luggage storage because of winter, then we sat on tarmac for two hours because they missed their slot to take-off."
Plussat: "Never got the chance to actually try it."
Miinukset: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
Plussat: "Friendly and accommodating crew, surprisingly great food, and nice drink options."
Miinukset: "AC is on initially, then it gets really hot and uncomfortable after the first meal service. i asked a CA if she could help, but the temperature didn't change. This was the pattern for all 4 flights I took recently. Everything else was great though!"
Plussat: "Food, crew."
Miinukset: "Boarding process which did not use jetway."
Plussat: "They tried to put us with other planes. They weren't successful"
Miinukset: "They canceled our first flight ( not knowing the reason)from then our trip been ruined, going and coming. We had to buy a return tickets ourselves to get back to Portland. Not happy with them at all. Never were able to go with our original flights."
Miinukset: "departure time changed 3 times"
Plussat: "Very friendly and willing crew."
Miinukset: "Sound through headphones could be better. Hope to have free onboard internet one day!!"
Plussat: "the plane was nice"
Miinukset: "the timing was so bad"
Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"
Miinukset: "Delay both ways"
Plussat: "On time flight. Very good service."
Plussat: "We arrived at the desk and no staff or customers were there. Turns out they don't fly on Thursdays. What? So we rebooked and will fly out tonight. Overall, a huge inconvenience for my family waiting for us overseas. Plus we had to book a place to stay in Miami for the next 24 hours. Whew!"
Plussat: "The staff, food, hospitality, & professionalism is 5 star. These guys should train every airline in america."
Miinukset: "We were flown by AnadoluJet which is a fully owned subsidiary of Turkish Airlines. We were notified of that change until checking in time. The seats weren't comfortable and leg space was too small. The food was poor. A chess sandwich and nothing else."
Plussat: "Food is ok"
Miinukset: "When you call for steward/stewardess took so long before they come"
Plussat: "The food was the best I've had on an airplane and the in flight entertainment had an enormous selection. Flight staff and their service were amazing. I've flown all over and have never taken Turkish Airlines before. Now I don't want to fly with anyone else."
Miinukset: "seats were a little cramped for a 12hr flight, but I'm not a short guy. I guess it pays to go business class."
Plussat: "They should inform layover passengers about getting their visa for free hotel accommodations."
Plussat: "Good food and excellent service from the crew."
Plussat: "The usual courteous service and interesting spread of appetizers."
Miinukset: "I am a frequent user of Turkish Airlines and I enjoy the good service they offer BUT I have never understood why they just can't get boarding better organised. Regardless of what destination I have been going to, boarding time with Turkish is a nightmare, it is always chaotic and provisions for priority boarding for premium class passengers is a joke, often non-existent. All other services are great but this one element takes the joy out of what would otherwise be a great airline."
Plussat: "Newer plane"
Miinukset: "Horrible boarding process. Unorganized- mayhem!!"
Miinukset: "We were an hour late boarding after a very long wait in the airport. We should have all gotten refunds or vouchers, or an apology."
Plussat: "The flight was amazing with every detail. Big thanks from cabin crew as well as i had a free upgrade to business seat"
Miinukset: "Everything was awesome and nothing was bad in this flight. Big thanks to the cabin crew team"
Miinukset: "Crew not very friendly"
Plussat: "good selection of movies free drinks"
Miinukset: "food was not too good"
Plussat: "Everything was good"
Plussat: "easiness of turkish airlines"
Plussat: "The flight attendants are nice!! It was like I was in first class."
Miinukset: "Nothing. This was the best airline experience I have ever had."
Plussat: "It was a delayed flight due to fog and the crew passed out bottles of water as we waited. They helped put bags up and changed seats with little fuss. I will definitely fly them again."