Etsi halvat lennot reitille Apulia $[81-Suomeen

Plussat: "Nothing"
Miinukset: "The food, the entertainment"

Miinukset: "changed 2 times the departure time and I lost my train to Rapallo, having to sleep in Genova. Had to buy other ticket to Milan and loose this ticket I had bought.,..."

Plussat: "Nothing"
Miinukset: "Hour delay getting on the plane, after going through boarding. No explanation as to why."

Miinukset: "Delayed takeoff. That happens but very poor communication about the delay."

Miinukset: "The seats aren’t comfortable, the entertainment system is finicky, not much leg room."

Miinukset: "No food"

Plussat: "Good flight. Crew was nice."
Miinukset: "Better entertainment"

Plussat: "Peu de place pour les jambes Équipage très sympa"
Miinukset: "Plus de place pour les jambes mais vol rapide donc Ok"

Plussat: "Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible."
Miinukset: "It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future."

Miinukset: "Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais."

Miinukset: "Everything was good."

Miinukset: "Alitalia is the worst airline company"

Plussat: "Crew was pleasant there were many seats vacant"
Miinukset: "Flight boarding starte 25 minuets late"

Miinukset: "Boarding was late again, 25 minutes this time Seats are Too Tight"

Miinukset: "Change of gate at BCN with no notification"

Miinukset: "horrible seat ergonomic"

Miinukset: "We arrived at the airport at 9:00 to check in for our flight that was scheduled for departure at 12:15 and we were told that we could not check in until 2 hours before the flight (10:15). All of the passengers for flight AZ1466 lined up in front of a check-in counter that displayed Alitalia for our flight. At 10:45 they announced the check in for AZ1466 at a different check-in counter knowing full-well that everyone was lined up for flight AZ1466 on our line. So then everyone that was lined up at the first counter had to line up at the new counter. My wife and I were initially 3rd in line and then after we had to move we were in the very back of the line. On top of that, they only had 1 person checking everyone into economy (which was most of the people on the plane) and they also had to weigh everyone’s carry-on baggage. We were initially told they had weather issues with the snow in Rome and they did not know if we would take off on time or would be cancelled. However, I was getting e-mail messages from Kayak stating our flight was on-time. So how is it that a 3rd party travel company knew what was going on, but the crew at Alitalia did not? Afterward I had to go through security, wait on the tax refund line, and go straight to board the plane. After that we waiting on the plane for 50 minutes and did not take-off until 1:05 PM. These were the problems in short: 1. No one informed us that we could not check in at this particular airport until 2 hours prior to flight departure. 2. They did not begin the check in process until 90 minutes prior to departure. 3. We had to switch check-in lines and they only had 1 check-in person. 4. We had no time to shop or eat lunch at the airport. 5. We boarded the plane and waited until 13:05 to takeoff when we were scheduled to take off at 12:15 (50 minute delay). 6. We received no communications about delays from Alitalia (via e-mail or app). However, we received e-mails from Kayak stating everything was on time. We had no communication from Alitalia about the delay or that we could not check in early (which you could do at every other airport I have been to). We also had a connecting flight in Rome that we were concerned we would miss. We arrived at Rome airport on a delayed flight out of Marco Polo airport (AZ1466). Our 13:40 flight to JFK (AZ610) was delayed until 14:45. After we arrived at Rome airport we ran through the airport to our gate and boarded the plane. After we boarded the plane we waited until 16:10 to take-off (85 minute delay). We did not receive any communication from Alitalia via e-mail, the Alitalia app, or crew members that our flight was being delayed any longer than it already was. We planned on stopping to use the bathrooms in the airport, eat a decent lunch, and shop (which I promised my wife we could do at the airport). However, we could not do any of those things because we did not receive any information about delays from Alitalia. After we arrived home in New York the airline l"

Plussat: "They had drinks"

Plussat: "Everything was great except that our srtoller was nos given back in our stop in Rome and we needed it badly."
Miinukset: "Everything was great except that our srtoller was nos given back in our stop in Rome and we needed it badly."

Plussat: "The helpful crew on the ground in athens"
Miinukset: "Delay, change of gate, crew on ground helpful but crew on board was not polite at all."

Plussat: "Crew was ok.."
Miinukset: "Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey"

Miinukset: "Lost our luggage from Rome to Malta. Now, 13 hours after arrival in Malta, no one can tell us where our luggage is!!"

Plussat: "We arrived in Dusseldorf, there was a wheelchair waiting thanks to AirBerlin, and the rest of the trip was excellent."
Miinukset: "Check in was chaos. A different Alitalia flight had been cancelled so there were mobs at the check in at 4 a.m. waiting for the Alitalia personnel to appear--AirBerlin was open and staffed, but Alitalia was at least 1/2 hour late and all check in had to take place in person at the counter and no counter was specified for our flight. I had requested wheelchair assistance (I'm 80 years old with back problems), but there was none available."

Miinukset: "We paid for bags. Called to check the bags were included and on a technicality alitila charged for bags again. When we asked why, we were told this happens all the time. It seems alitila relays on this to rip of foreigners. This is despicable. This happened twice from two different booking companies and only with Alitalia. I will follow this up next week."

Plussat: "Almost nothing"
Miinukset: "- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals"

Plussat: "Nothing"
Miinukset: "Food quality was awful, no entertainment whatsoever and the smallest seats I have sat on. Legroom is extremely tight"

Plussat: "Nothing"
Miinukset: "You lost my luggage!!!!!! Now I'm standing in a long line with other lost luggage people. Düsseldorf is not a large airport and there was ample connection time. Not the way I wanted to start my vacation. Instead of driving south now I'll be waiting at the airport all day On the flight the seat in front of me folded back all the way to my head! How does that happen?"

Plussat: "The flight departed on time and arrived 35 minutes early. The flight crew was very helpful onboard."
Miinukset: "Tried to upgrade my elderly parents to more comfortable seats when checking in, but was told the flight was full and there were none available. It didn't appear that way after being boarded and seated."

Plussat: "Not too much. Standard flight. They had ok wine I guess."
Miinukset: "Ancient planes. Had to use proprietary headphones, I thought they stopped doing that. No USB. Screens seemed 20 years old. It's 2017!"

Plussat: "Crew was nice and seat comfy"
Miinukset: "They should upgrade their intartainment system"

Plussat: "The crew was great. Very attentive"
Miinukset: "No entertainment. Food was ok. Seats not comfortable for business class."

Miinukset: "90 minute delay on a 110 minute flight!"

Miinukset: "f"

Plussat: "Nothing"
Miinukset: "Late! connections no good! no information about flight changes!"

Plussat: "Check-in was great both coming and going."
Miinukset: "Food was easily the worst I've ever had. Staff were courteous but not friendly on board. Boarding in Rome was a free for all. Seats were extremely cramped. Bathrooms were not kept clean. The coup de grace, probably not Alitalia's fault, but JFK"s , we sat on the terminal after we landed for 45 minutes waiting for a place to park the plane."

Plussat: "Crew very nice on Air Berlin"
Miinukset: "Long layover in Rome."

Plussat: "Price"
Miinukset: "Paid for upgrade comfort seats. Did not get them on the outbound flight ROM-TLV. They could not explain why we did get the seats and have not paid back the 80€ for the 2 seats. Had to fight for the comfort seats TLV-ROM. DO NOT LIKE ALITALIA!"

Plussat: "The crew was friendly and did their best to help. The flight was on time and arrived early."
Miinukset: "AZ 316 FCO-CDG, Feb. 1, 2017, Economy. On its Airbus A320 Alitalia has a new section with "Premium Seats". This was done at the cost of the non-premium economy seats. Pitch is unacceptable. When the food cart came I had the back of the seat in front of me 15 cm (5 in) from my forehead. I told the attendants "even cattle could not be handled like that". They commiserated and said "with the changes the we are truly going through rough times." They reseated me to an exit row. Getting a boarding pass online is also a new, unfortunate experience. I have a Platinum Card of AF/KL, which means Elite Plus in Skyteam parlance. My ticket, sold by KL, had an AF flight number. Alitalia pretends now to sell piece by piece all the advantages that are attached to the status (e.g; €8 for early boarding...). The airport personnel confirmed that the system does not allow to print the words "Skyteam Priority" or '"ELP" (for Elite Plus) on the boarding pass. They encouraged me to write to the Powers-that-be that decided to make these user-unfriendly changes. I think that Alitalia, as a Skyteam member, had signed the agreements; they have not rescinded their membership, why don't they just apply the rules? Food: a tiny portion of pop-corn! I couldn't believe it. I will avoid henceforth to fy Alitalia."

Miinukset: "We were not able to print our boarding passes for our connecting flight in Berlin and thus were forced to check in again for our flight to Rome. The system did not have the update and we were forced to wait over an hour with the agent. We nearly missed our flight."

Miinukset: "My wife and I were slightly late to our return flight to Boston. When we arrived we were told that we would not be able to board because of our need to check a bag. We have the same bag that we have flown all over the world without the need for checking. Seems like it would be wise to indicate that Alitalia does not follow industry standard for checked bags when purchasing ticket. We were forced to purchase entirely new tickets for our flight back home, this is an unacceptable business practice. The up charge on the late purchased ticket was outrageous and we were sat next to the toilets which was disgusting!! I would appreciate a phone call from a representative of Kayak or Alitalia to discuss. Thanks Jeffrey Baker 207 739 9487"

Miinukset: "The flight crew was very rude, never answered call bells, were drinking and socializing in the back of the plane. Worst airline I've flown by far and I'm an avid traveler."

Plussat: "The flight was short and on time. Overall the flight was okay."
Miinukset: "I was disappointed, because my luggage did not arrive at my destination."

Plussat: "Nothing, I don't care about Boarding, Crew or Food when the airline loses luggage"
Miinukset: "Losing luggage and making it extremely difficult to hold the airline accountable for their screwup"

Plussat: "Uncomfortable seats, mine had a giant metal box under the seat in front of me, so unable to properly place feet for a 9 hr flight. Flight attendants were blind when anyone needed attention."

Plussat: "Good in flight entertainment."
Miinukset: "Meals were small and below average."

Miinukset: "It was crowded and it took an hour to get the boarding pass plus there was one hour delay in the flight."

Miinukset: "It was very long..."

Plussat: "The crew at the Fiumicino airport was very professional and helpful to find seats for me and my wife."
Miinukset: "Airlines apparently didn't get the memo explaining the difference between vegetarian and vegan. If you request a vegetarian meal, they will serve you a non-dairy, no egg meal that 9 out of 10 times is bland and insipid. You can do better!!"

Plussat: "on time and reliable."
Miinukset: "Some crew are not very happy to served clients. They just do their job to earn their livings but they have no service mind. It is absurd that we had to thank them and got no response back. Does Alitalia start hiring robots? Unlike Etihad, Alitalia needs a huge room of improvement for customer service. Very poor service. We will not fly Alitalia again."