Etsi halvat lennot reitille Ateenasta $[7232-Helsinkiin

Plussat: "Crew. Food wasn’t bad."
Miinukset: "Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines)."

Plussat: "Service and attentiveness"

Plussat: "Crew efficient and tried to accommodate everyone."
Miinukset: "On the runway, the crew upgraded a family with two small toddlers. They cried on and off non stop and walked back and forth in business class. I pay for business class so I can have some peace and quiet ! Crew informed everyone that they switch this family seat due to the safety of this family seat. I understand they need seats but crew should upgrade another couple with no toddlers and maybe a star alliance gold member rather than give this family with the toddlers the upgrade. No one wants to pay for business class with 2toddlers crying and up and down aisle ."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "The entertainment option was pretty good"
Miinukset: "There's very limited legroom on this plane."

Plussat: "The service of the crew was exceptional"

Miinukset: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Plussat: "All around quality Airline..."

Plussat: "Entertainment system was great. Plenty of movies, games, & tv shows available. Food was good - two full meals during 10 hr. Flight to and from Chicago. Seats, even in economy, were comfortable. Was very happy to learn that baggage would be checked thru to Denver from Athens, even though plane changes were made in Istanbul and Chicago. The two bags did not make the Chicago/Denver transfer, but were on the next United flight an hour later."
Miinukset: "Boarding process in Athens and Istanbul was confusing. Although boarding groups were assigned, none were used that we could tell. Just mass lineups, with little or no organization that we could see."

Miinukset: "The flight was delayed from Athens by 1.5 hours. Crew assured us we would make our connections. When we landed no info was given. No announcements made. We were forced to clear security again, even though just transferring and, after running to our gate, found the connection had left and the gate was abandoned with no one to tell us where to go or what to do. The lack of communication and information was appalling. Most people eventually found their way through the airport to a desk that booked them on a flight the next day. It was exhausting and the Turkish staff were unsympathetic."

Plussat: "Excellent service, flight attendants are very kind, answered questions, very caring to seniors and children (couple seniors next to me and a little kid in front of my seat). Good are good and always provide variety of drinking. Smooth and punctuated flight. Thanks for your excellent service!"
Miinukset: "Nothing I do not like. I will take trips with your airlines in future when having s chance."

Plussat: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."

Plussat: "Crew was friendly and efficient. We were served beverages and a tasty (by American airlines standards) sandwich on the less than 1 1/2 hour flight"
Miinukset: "Boarding was slow, late and somewhat disorganized."

Plussat: "Entertainment"
Miinukset: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."

Plussat: "The customer service was top notch!"
Miinukset: "Could have used a few more air conditioning vents"

Plussat: "Purchase value"
Miinukset: "Economy seats are a bit tight"

Plussat: "Everything is perfect."
Miinukset: "Nothing"

Plussat: "Everything else"
Miinukset: "Leg room is too narrow and seat cushion is too harsh to sit on for a 12 hour flight"

Plussat: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Miinukset: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."

Plussat: "excellent service, nice crew, seats are comfortable no complaint on that front Airport check in crew very professional attitude and cooperative I had no glitch whatsoever the whole journey starting in Los Angeles Luggage was promptly taken care of upon arrival"
Miinukset: "Honestly I have no negative comment to mention All went well I would fly Turkish Airlines again and again"

Plussat: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Miinukset: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."

Plussat: "Entertainment is good, many movies and games for kids."
Miinukset: "Flight attendants are rude."

Miinukset: "i am allergic to cheese and there is no other food selection. Hostess skipped serving my husband meal through out the flight unless asking the hostess. We had 1hr 30 minutes to walk to transfer flight and pass through customs and checking points . we did not have enough time .most of the time we ran to catch up the flight"

Plussat: "great customer service!!!"
Miinukset: "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("

Plussat: "Great crew! So efficient and friendly. I understand why it is, but security was over the top. Cabin was a big cramped. Super food offerings!"

Plussat: "The flight was great and the service was wonderful. The plane was new and clean. A huge plus was the video entertainment in every seat along with headphones and USB Charging Port. They poured me a double Glenlivet scotch on the rocks at NO CHARGE!"
Miinukset: "I booked three round-trip tickets from LAX to Athens. Our daughter did not fly with us there but we checked with ticketing in LAX and they booked her seat anyway. The issue came when we tried to leave Athens the airlines then said that I had to purchase a one-way ticket! They informed me that the flight was cancelled for my daughter because she didn't fly to Athens. The ticket was almost $1,500.00 and I intend to get my money back but it was unfortunate that they had to charge me for it in the first place."

Plussat: "The seats were comfortable and the first meal was great! Staff was friendly and the bathroom was VERY clean and nice."
Miinukset: "I didn't like the multiple, repetitive announcements. I would suggest that once the guest has picked their language preference on the screen, they then only hear announcements once in their preferred language. Also, our first transfer flight with Turkish allowed for us to carry our personal camera, but then on our main connecting flight we were told that we couldn't have it as a carry on. We would have stowed it in checked baggage had we been previously told. This was incredibly frustrating."

Plussat: "Food from Cape Town to Istanbul was very tasty and juicy. Yummy."

Plussat: "Great service on and off board. Great and very comfortable airplane."

Plussat: "I loved the staff and the services provided. Food was excellent and the overall flight was just amazing."

Plussat: "the food was very good & unexpected on these short flights"
Miinukset: "they let people take extra overhead space"

Plussat: "It was a nice and short flight"
Miinukset: "No entertainment system at the seat."

Plussat: "The staff, food, hospitality, & professionalism is 5 star. These guys should train every airline in america."

Plussat: "The flight staff was very friendly, even to difficult passengers."

Plussat: "Business class did have their own line."
Miinukset: "It did not matter where you were on the flight, last row or business class, you all boarded at once. It was a big free for all. And usually business class is given a given special treatment as soon as they are seated but it was not the case. The short flights are not worth the price of the business class."

Plussat: "Great staff!!"
Miinukset: "N/A"

Miinukset: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Miinukset: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"

Plussat: "I will always try and fly Turkish Airlines to Europe and Middle East from Miami- you all blow US carriers out of the water! Great flight attendants, great food and beautiful planes!!!!! Can you please have the CEO of United airlines fly economy from the USA to Istanbul... I think he needs to see and reminded how to run an airline LOL!"

Plussat: "Good, entairtenment, service"
Miinukset: "These was a delay on my first flight, and i almost lost my connecting flight. The had us running like crazy on instabul airport, and the employee didnt even know which gate we were supposed to go. This is the second time i had the same issue with turkish. The seats were very narrow and it was impossible to fit on there. Very uncomfortable"

Miinukset: "I reported my bag was broken on arrival to Athens.. I reported it through fb but have not heardfrom you.. I only have the picture of the damage.. I did not see anyone to report this .. My flight was Sept 4 and arrived Athens sept 5"

Miinukset: "The sears are so uncofortable. Leg space tragic!!"

Plussat: "THE CREW"
Miinukset: "TIME FROM ONE TERINAL TO OTHER TERMINAL TOO SHORT"

Plussat: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Miinukset: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"

Plussat: "They had really friendly staff."
Miinukset: "The leg space between the chairs was really cramped."

Plussat: "Nothing"

Plussat: "Nice onboard entertainment system"
Miinukset: "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."

Plussat: "The service is amazing Food is great"
Miinukset: "Boarding was interesting"

Plussat: "Price"
Miinukset: "Worst airline I have flown, avoid if at all possible. We saved $400 each on a long haul flight from LAX connecting through IST and we should have spent the extra money. Flight attendants are extremely rude, not helpful, the food is terrible, the planes are all old Boeing 777-300 likely purchased second hand and seem to be falling apart on the inside. I saw flight attendants kicking, punching, and body slamming carts and other items to get them to fit in their racks in the kitchen areas, I hate to think what that means for safety of critical items. Just stay away for your safety and sanity"

Plussat: "Nice to have room to spread out. Amazing that a staffer in Greece managed to quickly rebook us on a different flight due to delays and the fear of missing our connection! The best!"
Miinukset: "Food wasn’t great. The movie system or user interface was clunky - nice variety of films but hard to find them and choose them."

Plussat: "Seat was comfortable. Looked new."

Miinukset: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"

Miinukset: "Multiple technical issues on each leg of the flight for both airlines. Took 1.5 hours to deboard the aircraft on final leg of journey"

Miinukset: "not so crowded"

Miinukset: "Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so"

Miinukset: "My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience"

Plussat: "Crew were good"
Miinukset: "Delayed departure resulting in missed connection. 2 hours in lineup and ‘service’ from Lufthansa. Rebooked through Zürich with overnight there - had to find own hotel as they said all the ones on their list were booked. Will not be using this airline for a long time ( they lost our luggage for 4 da"

Plussat: "The flight was on schedule. The pilot was great and avoided turbulence."
Miinukset: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."

Plussat: "Lufthansa is very good!"
Miinukset: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."

Miinukset: "He option to split groups of travellers."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Miinukset: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"

Plussat: "seats were decent size, smooth landing"

Plussat: "the crew were very good"
Miinukset: "sitting all the way back of the plane next to fat lady sorry"

Miinukset: "breakfast food"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Food was great. The crew was very polite and professional"
Miinukset: "Great flight"

Plussat: "Timeliness, crew, and almost every aspect of the flight"
Miinukset: "Boarding process was very diorganized!"

Miinukset: "This flight from Athens was delayed which caused us concerned for our connecting flight in Frankfurt to Los Angeles. We told the crew and they were not very empathetic about our concern. It would have been great to have announced overhead or even to us personally all the gates to those of us who were getting connecting flights. We were just told to check the board outside once we landed. Lufthansa could have provided excellent service to my family if they had helped us with our connecting flight gate information to navigate the airport terminal we had never been in before. We literally ran to get our connecting flight which was upstairs once we identified the gate # by ourselves."

Plussat: "Overall good experience just smaller plane so seating not as comfy as on larger planes and quality of food typical airline food. All staff were helpful and courteous and flight smooth and easy"

Plussat: "Friendly crew."
Miinukset: "Not much room in the seats. Very narrow. Not much space between the rows.Food is mediocre."

Plussat: "Service and comfort: roomy seating. Comfortable enough to sleep. This is unusual for me."
Miinukset: "Unable to think of anything I did not like."

Plussat: "The flight left almost on time. I was surprised that a meal was served on a two hour flight"
Miinukset: "It took a long time to get off the plane."

Plussat: "My flight was a little under two hours and I loved all of the extra leg room in the exit row. The crew was friendly and pleasant."

Miinukset: "HEAVY PASTA DISH."

Plussat: "It got me to my destination safely."
Miinukset: "Frankly I don't even remember since it was so early in the morning. Uneventful which I guess is good."

Plussat: "operated by Lufthansa. Very efficient. Clean and comfortable"

Plussat: "Crew on board were excellent."
Miinukset: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."

Plussat: "I just love flaying with Lufthansa Airlines"
Miinukset: "I find that bigger airplanes are more organized than the small ones."

Plussat: "Congratulations for your pilot! He gave us the best landing ever! Very smooth and safe landing. One minute we were in the air and the other he was just parking the airplane!"

Plussat: "I flew economy. Good plane, ok food, frequent meals, good coffee, free beers and wine,"
Miinukset: "economy: The chairs were ok but I've had better ones."

Plussat: "Roomy seats, excellent service!"
Miinukset: "Nothing I didn't like!"

Plussat: "Timeliness. Service aboard the flight was great"
Miinukset: "The seats were too close together. Not enough room to move around"

Plussat: "Movies were good"
Miinukset: "Seats were not comfortable. Service was not good. Rude staff. Horrible experience."

Miinukset: "Do not choose this Airline by any means."

Plussat: "Great crew. Very comfortable flight, good food. On schedule"

Miinukset: "The staff was very unfriendly and they had inconsistent rules with carry on baggage."

Miinukset: "Less knee room than usual. Very cramped."

Plussat: "REQUESTED FOOD WAS NOT AVAILABLE AND STAFF WAS RUDE"

Plussat: "The caring of the air hostesses"
Miinukset: "The space was very limited"

Miinukset: "The kids were allocated away from their mothrr"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "Connecting flight to MUC was cancelled without notification, this was corrected too late to get me a different flight from ATH to MUC. So then I had to miss MUC to LAX. Instead i was transferred to an Airfrance flight 12 hours later."

Plussat: "Due to unforeseen circumstances, I needed assistance to the boarding gate. The attendants were very helpful and courteous."

Plussat: "Safety. Great entertainment! The food was good!"
Miinukset: "N/A"

Plussat: "Entertainment choices, flight crew, terrific seats"
Miinukset: "Think boarding process would be so much smoother if you went from the rear of the plane to the front."

Miinukset: "Tight quarters for long trip"

Miinukset: "More space"

Plussat: "Organized"

Plussat: "Pretty roomy seats, food and drinks included in the price."
Miinukset: "30 minutes late at the take off, but appreciate captain’s comment that airport was busy at the time."

Miinukset: "No delays!!"

Plussat: "We didn’t crash."
Miinukset: "Everything else."

Miinukset: "Baggage was delayed!"

Plussat: "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."
Miinukset: "Being called to wait to board in a Que when we did not need to like Ryan Air"

Plussat: "Everything think was good! The pilot too strong"

Plussat: "Very good"

Miinukset: "See above"

Plussat: "Accurate times"
Miinukset: "Night travelling"

Plussat: "Same"
Miinukset: "Same"

Miinukset: "Never i formed that we need to paid for logage"

Miinukset: "I wasn't aware I was supposed to pay for my luggage"

Plussat: "Nothing"
Miinukset: "The staff member and very rude and racist it's sad to see this still happening"

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "too many fussy babies crying and screaming."

Plussat: "short flight but managed to get some coffee/food, very helpful and polite crew as always"

Miinukset: "Cold on the plane"

Plussat: "Legroom Polite and attentive crew"
Miinukset: "Flight times No onboard entertainment"

Plussat: "Cada vez que viajo en AEGEANS, revibo un buen servicio... Tuve un problema con pequeños líquidos en carry on, y regresando al checking, me ayudaron , sin pagar extra y recibieron mi maleta de mano gratis y no sólo eso...me la chequear on como FRAGIL... El desayuno fue excelente...SPINACH PIE, YOGURT, JUICE..DRINKS..a comparación con el vuelo en otra aerolínea de una amiga...sólo crackers and drink.. GRACIAS AEGEANS AIRLINES. .!!"
Miinukset: "Buuu...no reparten más los riquísimos caramelos de Grecia.. OUZO CANDY'S. ..!!"

Plussat: "Efficient"

Miinukset: "1 hour delayed"

Plussat: "Very bad"
Miinukset: "All the team"

Miinukset: "A big delay."

Plussat: "Take off and landing"
Miinukset: "Could not get a juice or water ignored me. No movie option"

Miinukset: "Delay 1 hour and 20 minutes at departure"

Plussat: "Great experience"
Miinukset: "They should work on their airport staff a little."

Plussat: "Just great"

Plussat: "Efficiency"
Miinukset: "No negatives"

Miinukset: "Delays...."

Plussat: "Personnel were great"

Miinukset: "Was perfect"

Miinukset: "Only wish it was in a desent hour and not in the middle of the night"

Miinukset: "excessive cisa checks for my wife who is not an EU citizen"

Miinukset: "I would like if you call me and I tell you. 972-508935554"

Miinukset: "40 minute delay due to traffic at destination airport. Not Aegean's fault. Pilot kept us informed. Very nice job."

Miinukset: "I was surprised (like many other) that the ticket did not include any baggage. The cost for the baggage at the counter was more than double of the cost on the web site."

Plussat: "This was fine."

Plussat: "It was fine"
Miinukset: "Staff is rude. We are the paying customer"

Plussat: "Was ok."
Miinukset: "Delays due to ground traffic in Mykonos"

Miinukset: "Not being able to bring coffee purchased 200 feet from the gate on board was irritating"

Plussat: "Border and de boarding front and back of the plane"

Miinukset: "The staff in Athens airport, at the ticket desks, were disinterested, and actually rude. Bad impression."

Plussat: "Checking was managed efficiently and courtrously"
Miinukset: "Everything went smoothly"

Miinukset: "Need free wifi"

Plussat: "The same wonderful Greek hospitality you're love on a plane. Smooth passage through security, smooth boarding process, and alight atmosphere on board. American airlines should take notes."

Plussat: "Quick, straightforward, only a little late."
Miinukset: "The hot sweaty bus from gate to plane needs air conditioning."

Plussat: "Yes, very pleasant, I would fly again"

Plussat: "Short and sweet"

Plussat: "I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers."
Miinukset: "What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating."

Plussat: "The crew members were so sweet."
Miinukset: "Flight was late. I missed my connection."

Miinukset: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."

Plussat: "Friendly crew"
Miinukset: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Plussat: "Crew was polite and helpful"
Miinukset: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."

Plussat: "One crew member in the OTP-VIE flight that was great in service ."
Miinukset: "The delaying of both flights . The crew service on the VIE-NICE flight was awful ."

Miinukset: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"

Plussat: "Nothing"
Miinukset: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."

Plussat: "I had to pay 75 USD for 3.6 KG extra. Very annal"

Plussat: "Fligth attemdance atention"
Miinukset: "Delay in the departure (40 min)"

Plussat: "On time, nice breakfast"
Miinukset: "Not enough leg room, same as everyone"

Miinukset: "There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min"

Plussat: "On time take off"

Plussat: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Miinukset: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"

Plussat: "This is always a pleasant airline to travel with."
Miinukset: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Miinukset: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."

Plussat: "Crew was very friendly, food was decent and the boarding was a breeze."

Miinukset: "Food was ok. Flight was delayed."

Plussat: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Miinukset: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."

Plussat: "all good."
Miinukset: "austrian airlines female flight attendants have to wear ALL red. it seems a bit much."

Plussat: "Crew"
Miinukset: "Space between seats"

Miinukset: "Checked baggage very expensive."

Plussat: "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Miinukset: "Food was ok, not great."

Miinukset: "The fact that the luggage wasn’t included in the Austrian flight, nor anywhere was pointed out to that so I had to pay extra for it."

Plussat: "Very friendly staff"
Miinukset: "All was well"

Plussat: "The flight was comfortable and very timely."
Miinukset: "Very little leg room."

Plussat: "thanks for the trip. all the way was fast and comfortable)"

Miinukset: "My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ..."

Miinukset: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "Boarding process quick and on time."
Miinukset: "no entertainment to rate."

Plussat: "Very organized airline. Friendly staff."

Miinukset: "Service"

Plussat: "Very well organozed"
Miinukset: "None"

Plussat: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."

Plussat: "People at the desk didn't know or don't wanna say much why we have no plane"
Miinukset: "I arrived at Vienna on time but to Skopje we had no plans and we hade to wait till 13:40 to board"

Plussat: "snacks plus they had sparkling mineral water"

Plussat: "Flight was on time ,"

Miinukset: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."

Miinukset: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."

Miinukset: "Flight from Budapest to Vienna was too hot and the AC was not working properly."

Plussat: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Miinukset: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Miinukset: "Behavior of AA. We came with AA from Nica to Wien on time and AA did not allowed us to take plane to Zagreb. They changed to latter fly with CA. Shameful and inadmissible !"

Plussat: "Everything"

Plussat: "All"

Miinukset: "The ground crew harassed us for bringing our instruments on board. We fly with instruments for our work and this was the first time we were forced to check certain items and were detained for a period of time so that the ground crew could check with their superiors."

Plussat: "The food was very good! And the movies you could choose too."

Plussat: "The food was excellent and the business class layout was perfect."
Miinukset: "On the arrival at Toronto, there was no one at the gate to roll out the gangway bridge. So we waited on the plane 10 minutes. We were flying on to LAX on Air Canada. It took 1 3/4 hours for our luggage to clear the US Customs pre check. Unsatisfactory."

Miinukset: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."

Miinukset: "Plane rescheduled, left 55 minutes later than anticipated. I was already preparing for having my luggage lost."

Plussat: "I liked how generous they were with food and drinks"
Miinukset: "Free WiFi could have made the flight a lot better"

Miinukset: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Plussat: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Miinukset: "I flew economy and all was good and appropriate to the level."

Plussat: "Flight was on time."
Miinukset: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Flight and the crew!"
Miinukset: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Plussat: "Fantastic gate agents!"
Miinukset: "The food was terrible."

Plussat: "Great plane and staff"
Miinukset: "Delayed"

Plussat: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Miinukset: "Food quality was not so good."

Miinukset: "Staff rude and short"

Plussat: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Miinukset: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Plussat: "The flight was smooth, the service was friendly, and the food with plentiful."
Miinukset: "Too much activity in the cabin during the flight."

Plussat: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Plussat: "Seating is tight. The crew was great !"
Miinukset: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Plussat: "On time and friendly crew"
Miinukset: "Boarding needs improvement"

Plussat: "very attentive crew"
Miinukset: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Miinukset: "Inflight was better than I expected. But needs upgrading air crafts."

Plussat: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Miinukset: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Miinukset: "No reading light in my seat..."

Plussat: "Everything is alright"

Miinukset: "Nothing special"

Miinukset: "Very slow service at checkin, was not even available when I arrived at the airport"

Plussat: "Time and Good clean place.. in This case airpöane.."
Miinukset: "It was not entreteiment st all"

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Plussat: "Great food"
Miinukset: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Miinukset: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Plussat: "Crew"
Miinukset: "N/a"

Plussat: "Entertainment"
Miinukset: "Food and one bathroom out of service makes an awful flight"

Plussat: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Miinukset: "Flight departing late."

Plussat: "Pleasant flight"

Miinukset: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Miinukset: "Amesterdam airport employee was really rude"

Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Miinukset: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Plussat: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Miinukset: "Nothing to be honest . All positive."

Plussat: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Miinukset: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Plussat: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Miinukset: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Plussat: "Everything - Checkin, crew, food, entertainment"
Miinukset: "Nothing"

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Miinukset: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Miinukset: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Miinukset: "The bags where damaged from the staff"

Plussat: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Miinukset: "As above"

Plussat: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Miinukset: "What is there not to like about KLM? I cannot find anything."

Plussat: "Flight attendants were friendly, but they only had limited resources to work with."
Miinukset: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Plussat: "On time."
Miinukset: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."

Plussat: "Food was relatively good"
Miinukset: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary."
Miinukset: "Breakfast food wasn't very good."