Etsi halvat lennot reitille Bahrainista $[7232-Helsinkiin

Miinukset: "Seat legroom"

Plussat: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Miinukset: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."

Plussat: "It was help full"

Plussat: "Flight between Atlanta to Istanbul was good with ample leg space."
Miinukset: "Food variety could be better. Also for a family of 4, the only option I had was to sit in group of 2. vs all 4 together ."

Plussat: "Good food and great entertainment system."
Miinukset: "As close as an hour to takeoff, we had not received any confirmation from the gate that we would be boarding there. Upon asking the gate attendant at our supposed depature gate if if was indeed the gate depating for Kabul, she "had no idea." To begin boarding, people just randomly started lining up without any formal announcement ever occuring."

Plussat: "The crew were all very polite and friendly."
Miinukset: "Nothing to complain about!"

Miinukset: "Staff seemed to not care about passengers. Could partially be a language/cultural barrier, but i have consistently noticed staff just want to push through their tasks. Actual service is not a priority it seems. Another issue, often times they run out of food."

Plussat: "Excellent service from ticket agents, cabin stewards, etc."
Miinukset: "Because we were late, my baggage didn't get transferred. I had to ask around to find out who handles Turkish air baggage issues in Tel Aviv. I found out within a out half an hour what would happen -- you had them delivered to where I was staying the next day. It all went smoothly and fortunately I had allowed extra time after I arrived ... no problems. And the people who handled your baggage claims were professional."

Plussat: "Its was sooo goood, thanks"

Plussat: "The flight was smooth and almost ontime. Professional staff that was active throughout the flight assisting passengers."
Miinukset: "The access to the gate was through an escalator only, therefore people on wheelchair or families with strollers could not get to the gate easily."

Plussat: "I did nit like anything..."
Miinukset: "I hate kayak.."

Plussat: "Food was above-average for international flights, and the staff visited the cabin frequently, checking to ensure that customers were okay. It definitely felt like a more personal flying experience."
Miinukset: "Ground support (desk, etc.) in Istanbul was not convenient - the communications were crossed often, and on a long layover we were told incorrect directions and missed an opportunity to sleep in the airport in their resting room (seems to always be full)."

Miinukset: "Seating too tight/ crew staff members at Istanbul airport"

Plussat: "The service from istanbul to dublin route"
Miinukset: "Bad service from bahrain to istanbul"

Plussat: "movies and food"

Plussat: "The crew was fantastic! Very friendly and helpful, and a couple was very helpful in getting me a better seat because I'm 6'4", and for some reason, the ticket people feel it's ok to put me in the middle between people when the extra room seats seem to be given to short people. 3 Flight Attendants worked hard to find me an open aisle seat."
Miinukset: "Turkish Air's seats are too small, with horrible leg room, and they always have their planes too hot. They have to do something about it because if you're over 6' tall, it will be a horribly uncomfortable flight, especially when that flight is 13 hours."

Miinukset: "Everything very comfortable. Boarding process could be improved with specific directions for passengers in each row on whether to board at front or back, rather than all at once from buses. Very few announcements for boarding process."

Plussat: "Almost every things"

Miinukset: "They didn't have my special meal"

Miinukset: "The flight was delayed for four hours due to aircraft malfunction. Not allowed to use the toilet for five hours."

Plussat: "nothing really special"
Miinukset: "Food is very Poor Seats are cramped and uncomfortable"

Plussat: "Flight attendants were not helpful or friendly."
Miinukset: "Flight attendants were not helpful or friendly."

Plussat: "The for was good. The crew was attentive and professional."
Miinukset: "The leg room in the Washington-Istanbul leg was very small for a long haul international flight."

Plussat: "Onboard food was good"
Miinukset: "Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given."

Miinukset: "It was so uncomfortable to mrest on the old chair the tray table won't fold in the arm rest."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Setting, speed, arrival"
Miinukset: "Long queue at passport control"

Plussat: "We were happy about everything on the flight. The flight crew was attentive, the food was good, and the baggage came to the pickup carousel quickly."
Miinukset: "We liked everything."

Plussat: "Great entertainment"
Miinukset: "Not a lot of legs space"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Good entertainment, adequate comfort"
Miinukset: "Repetitive, intrusive, unsmiling screenings at Istanbul airport"

Miinukset: "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."

Plussat: "Comfortable plane Good food Excellent entertainment options Friendly service"
Miinukset: "Turkish flights always seem to be late in boarding"

Plussat: "These middle distance flights have planes that have no personal intertainment screens in buisness class. The seats have limited comfort even though there is enough room. These planes need to be updated. Service was good and the crew is very friendly."
Miinukset: "There was a long line at the bus gate B60 due to a lack of personnel."

Plussat: "The plane ride was very smooth. The attendants were kind and helpful."

Miinukset: "No classical music in the suggested list."

Plussat: "Because it was my first time on Turkish Airlines I was a bit apprehensive but the experience was very positive. The crew was friendly, the service good, the food very good and the entertainment excellent. All my flights left on time and arrive on time or earlier. The airplane, an Airbus 300, was new and comfortable."
Miinukset: "The boarding process at Istanbul was a bit chaotic but the flight left on time. I guess the airport personnel knew what they were doing. Istanbul airport is big and modern. There a lot of nice shops, including Duty Free. One annoying thing was the large number of airport employees using these motorized transports, I.e. wheelchairs, bipeds, tricycles, etc, going at high speed. If you don't get out of their way they will run you over!"

Plussat: "Best air entertainment I have ever experienced."
Miinukset: "Boarding was very long. My flight got canceled and rescheduled. On my first flight I had made a reservation for an isle sit, and when my flight got reschedules no reservation was made and I ended up getting a middle sit, which is very uncomfortable for me."

Plussat: "I like that two meals were served, beverages were available as well as snack throughout the flight. Each seat had its own television and option to watch a movie, TV show, or listen to music."
Miinukset: "There were too many announcements being made when they could've combined them. It was disrupting to those watching or listening to something."

Plussat: "The food, the service and entertainment!"

Plussat: "My travel mate left her phone on the plane at one point flying from Munich to Ataturk airport and the women at the lost and found counter were very helpful in getting the device back."
Miinukset: "The food on a couple of the flights was very strange/not hot/not good."

Plussat: "Everything."
Miinukset: "The Kate arrival at the final destination."

Plussat: "I have to fly twice a year and I choose only Turkish airline! Best service, crew, comfort and food!"
Miinukset: "Food, service, comfort"

Plussat: "The food, the crew the service and the confort."

Plussat: "Very spacious, lots of room, on time. A nice experience overall."
Miinukset: "Snacks weren't free. No entertainment, but to be expected on domestic flight."

Miinukset: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."

Miinukset: "Terible transit info. No information / custmoer service help at all in Istambul. Rude and unwilling to help airport employees! Gate changet without notice/ almost lost transit flight.. Turkis airline crew did not come by during flight until breakfast. Sooo thirsty...."

Plussat: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"

Miinukset: "old plane . . . showing wear and tear. no wifi"

Plussat: "On time"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "More space on economy for long flights."

Plussat: "Nothing"
Miinukset: "Lufthansa is not a pioneer flying company as you think, everything comes from Germany is low quality especially service!!!"

Plussat: "DTW to FRA leg was direct, customs arriva was quick, select male staff on both legs of flight friendly."
Miinukset: "Numerous instances of curt or rude airline personnel throughout trip. On the plane, stewardesses made it clear that they were not interested in providing drink or bassinet help as they had ‘paper work requirements’ or other more important things to do. Very shocking for business class tickets."

Miinukset: "Nothing"

Plussat: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Miinukset: "More leg room."

Miinukset: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "What more can you expect for economy travel?"
Miinukset: "Cramped seats"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Miinukset: "Waiting to dis embark off the plane, waited almost an hour! After flying for 10 hours the last thing we want to do is sit in the plane for another hour"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Good"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "United/ LH first called it a mechanical delay....we waited....then the weather caused this mini plane not to take off....long story short...we had to stay in a hotel...nobody gave us a voucher...our helped us with anything....very poor service"

Plussat: "Flight was comfortable and quick."

Plussat: "All aspects except for boarding and transferring ticket..."
Miinukset: "Lack of Lufthansa staff at check-in. Lufthansa tickets are non-transferable."

Plussat: "Service. Smooth flight."
Miinukset: "Food"

Plussat: "Nothing"
Miinukset: "I was never notified that there was no 1:45pm flight. Had I not gotten to the airport early I would not have made the flight to Chicago.at 12:25pm. I was originally scheduled to to to Munich but the flight was to Frankfurt. The plane arrived early so I had to make different plans for someone to pick me up Very disappointed in lack of communication"

Miinukset: "No reason for the cancellation was given. I arrived in Cairo a day late for a 10 day tour I had already paid for which caused major problems for me. I will never fly Lufthansa again."

Miinukset: "Moved boarding gate without notice"

Plussat: "Everything!"
Miinukset: "Being sick on the way back home from my Vacation!"

Plussat: "entertainment organized boarding at O'Hare airport"
Miinukset: "1. I was in economy class. The rows are too close. Passenger in front of me leaned his chair back and the tablet/tv was IN MY FACE. 2. The passenger behind me was trying to move his legs and constantly was pushing my chair. 3. Announcements were not loud enough. Barely heard it."

Plussat: "The entire crew were very friendly and helpful to ensure a comfortable flying experience. This crew went above and beyond my expectations for this flight. The true meaning of hospitality of service for flight travel."

Plussat: "Fast-track security, Lufthansa lounge in Heathrow T2 was fabulous, with incredibly attentive staff, flight stewards were extremely polite and also attentive. Great in flight snack and drinks. A real pleasure."
Miinukset: "The long walk at Frankfurt - but you can't blame the airline for the place the plane docks at."

Miinukset: "There were no options for food, I was just told that there was only pasta left while the passenger next to me ate chicken. This was totally unacceptable. I only hope that this was my last trip with Lufthansa."

Miinukset: "Plane was very late; boarding late; short flight so no food or entertainment, but not really a problem. Overall condition of plane was mediocre at best -- old plane, not particularly clean. It was actually Air Canada. If that is a partner of Lufthansa, very disappointed. Would not fly Air Canada again, but LOVE Lufthansa."

Plussat: "As always, Lufthansa provides a great flight experience. Attentive crew, clean seats, and good leg room. Will fly Lufthansa again and again."
Miinukset: "Food wasn't as good as last year. Not bad, just not as good."

Plussat: "Everything."
Miinukset: "That I can't fly them all the time."

Plussat: "Flight was good overall."
Miinukset: "Because of a mess-up on United's part, Lufthansa did not have my spl meal."

Miinukset: "Improve the food quality"

Plussat: "Solid selection of new release films."
Miinukset: "Emergency landing, information not willingly provided. Passengers threatened with legal action for taking pictures of the emergency landing and aftermath. It appeared crew were more concerned with bad PR than transparency and comfort of passengers."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Very nice gate crew and check in people."

Plussat: "Awesome"

Plussat: "free music, video. Plenty to eat and drink. Crew was friendly, accommodating and kept the plane clean on a long fully booked flight."
Miinukset: "Boarding was a bit chaotic but there wasn't much room to line up a full load of 747 passengers. They didn't have my vegetarian meals as requested. In one case they rounded me up a business class substitute but in the other case all I had to eat was bread and the dessert."

Plussat: "Comfortable, clean plane and excellent, attentive service on board. We had little time between connections but airport staff offered to drive us, two seniors, to distant gate on his cart which was a lifesaver."

Plussat: "Thank you so much for having activities for children to keep them entertained."

Plussat: "all"
Miinukset: "overall service"

Plussat: "New airplane A380-800. Staff was nice but no nonsense. Entertainment had good selections, although interface was a bit clunky and slow to respond."
Miinukset: "Almost no legroom to speak of so very cramped for a long flight."

Miinukset: "This long haul flight was on an Airbus plane with five restrooms in the basement. There was not enough space to accommodate people waiting in the basement so people had to stand on stairs or by the galley. Flight attendants kept on telling people not to do so but there was simply not enough space."

Plussat: "Entertainment selection was good"
Miinukset: "Seating comfort was *horrible*! Looks like they've made the seats more cramped, especially when the seats recline"

Plussat: "Crew service"
Miinukset: "No entertainment on board"

Plussat: "Good food."

Plussat: "Crew was nice, doing the best they could under the circumstances."
Miinukset: "Awful food, small seats. Exactly same as economy."

Plussat: "Flight was ok. It was short but loud. Service was good but seats were tight and no in flight entertainment."

Plussat: "Great crew. Comfortable seats on plane. Stayed on time."

Plussat: "N/A"
Miinukset: "Boarding was very poorly managed. Did not board using zones and kept standing for up to 30-40 mins on the aero bridge."

Plussat: "The planes were clean and well maintained. The eye masks were cool - reversible with writing to do not disturb or wake for food."
Miinukset: "Staff all seemed like they didn’t want to be there. A menu for the food options so you know what you are choosing from - the staff didn’t know what they were serving. A snack/drinks bar to help yourself when you need through the flight."

Plussat: "Business Class Seats were comfortable"

Plussat: "Absolutely nothing."
Miinukset: "They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad..."

Miinukset: "All the food is halal."

Miinukset: "Getting more minimal on the food service. Emirate have more and better quality"

Plussat: "Helpful staff"
Miinukset: "Bigger and more comfortable seats"

Plussat: "Etihad aircrafts Etihad crew"
Miinukset: "Indian chech in employee"

Plussat: "The flight attendants were mostly attentive to my needs not like a larger carrier. They were also very attractive . The boarding process was not all that bad and they waited for a flight that was coming in late verses just leaving the people stranded that was good as well."
Miinukset: "I ended up with a center center seat squished in like sardines. There was little to no comfort. Next time I'll pay for a upgraded seat or just fly another airlines. I'll probably never fly this airlines economy again."

Plussat: "customer service is great"
Miinukset: "waited for another plane that was late..but no problem"

Plussat: "Nothing"
Miinukset: "Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic"

Miinukset: "Flight connection was delayed by 90 minutes."

Plussat: "Etihad is always my first choice in aircraft, in-flight service and ground staff. I've flown them all, and Etihad is a best-in-class..."

Plussat: "Flight was very comfortable from boarding to landing."
Miinukset: "Food was just very normal and lack variety. Should provide more options."

Plussat: "Nothing"
Miinukset: "The flight almost landed in Bahrain but the captain decides not to and the excuse was bad weather. So he just turned around and went back to Abu Dhabi. There was no plane for people to board Abu Dhabi and were left stranded. Thankfully the airport staff re-booked everyone immediately and dealt with the situation efficiently in a professional way. I was delayed by at least 8 hours. There was no email from Etihad about the canceled flight or an apology. It was a bit disappointing given that they are my favorite airline."

Plussat: "It was a smooth flight."
Miinukset: "No entertainment but only slightly over 1:30 so it wasnt that bad. Someone stole my cell phone and Vapor between Manila and Kuwait after my hand carry bag was checked in."

Plussat: "I thought 11 thousand dollars for 2 of us to fly was way to dear business class there was not a lot of room. Was my own fault I thought I was going on a380 but I woukd think twice about booking again for that price not worth it."

Miinukset: "Small seats-space limited."

Miinukset: "For US bound flights, emigration and custom check is done in Abu Dhabi. So our luggage should have been checked to the final destination Kalamazoo."

Plussat: "It was a great flight. I got an exit seat, and the air host, Dylan, was very helpful."

Miinukset: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"

Plussat: "Overall trip was fine but nothing to be thrilled about with it."
Miinukset: "-my longest flight was completely full and I was sitting between 2 good size men which was just not comfortable. -I asked if I can a seat swap but crew seems to not care much about it. -No snacks in between for a change. I asked for something to munch but there is nothing which they can offer. finally I had to ask for a fruit or something. I am sure nuts, crackers is something they will have on the flight. - they don't give out socks or toohbrush/paste or anything like that. no eye pad incase if you want to sleep peacefully. -crew was very frin"

Plussat: "Etihad is the best airlines by far nothing beats it from quality of the planes to the staff."
Miinukset: "The entertainment needs some improvement they need to work on the content."

Plussat: "very nice but long hours"

Plussat: "Nothing"
Miinukset: "I missed the flight in the airport and when I went to the office in the airport to put me on the next flight they denied help. They asked me to pay the difference. I had to agree but I had not a credit card so they refused to take cash. Spend very frustrating two hours trying to convince the rude employee to put me on the flight... Do not use that airport or that company."

Plussat: "Cabin crew were cheerful n helpful"

Plussat: "I have always loved service of Etihad airways. The food was awesome. The staff was friendly and courteous. Seats were comfortable. Surely enjoyed every bit of it."

Plussat: "Entertainment during flight was good So was flight attendants. Good mannered cabin crew"
Miinukset: "Received luggage 3 pieces after 1 day of delay and 4th piece on 4th day Rest was ok Bus transport to and fro from planes Could be due to peak load"

Plussat: "Was on time."
Miinukset: "Crew was a bit harsh."

Plussat: "Crew was supportive"
Miinukset: "Food was a huge let down"

Miinukset: "Food was horrible. First of all, we didn't get what we had requested. On top of it, whatever they had provided was substandard. Especially whatever they had given as sandwich."

Miinukset: "Short flight and hoarding"

Plussat: "staff were very courteous and attentive"
Miinukset: "nothing"

Plussat: "Nothing...at check-in I was made to pay for 10 kgs for having 1 kg over weight"
Miinukset: "Everything...crew from JFK to Abu Dhabi was fussy and overall very rude...didn't even serve food properly"

Plussat: "As above"
Miinukset: "As above"

Plussat: "Food and entertainment"
Miinukset: "Bad seats, bad legroom and very cramped isles"

Plussat: "Just average flight, nothing so special"
Miinukset: "the flight was so overbooked that I had to stand in the queue for an hour for check-in, All the overhead compartments were full and I could not put a small bag in it, the crew even did not bother to help me with it. Ultimately I had to stow it beneath the seat. The seats were so cramped"

Plussat: "the crew was good, unlike NY-AUH flight where some crewmembers were arrogant bathrooms were kept clean"
Miinukset: "zone boarding should be smoother, but people still try to skip the line"

Plussat: "Food and entertainment was very good"
Miinukset: "Crew was not that much friendly, 1 or 2 people were excellent. I didn't understand what makes them so serious, not polite and many. It might be reason if they are smile or polite passengers might ask more questions or more extra drinks or food. I don't think that will be case, it will be very long journey many people has remember the flight journey and need to travel back again in same flight."

Plussat: "Flight was spacious better than others."
Miinukset: "No option to choose kids food in website. Also the vegetarian food was bad. Passengers were made to stand near the door of the flight for around 30min as cleaning was going on. Should have at least left them seated at the waiting area."

Plussat: "Very short flight, but crew was wonderful."

Plussat: "Staff was good, business class lounge was nice. Ground crew was very good."
Miinukset: "Business class seat not nearly as nice as Singapore Airlines. Food was good, limited options. The entertainment options were good, not great. On flight to India, there was onboard wifi and live news (CNN, etc). On flight back, there was not onboard wifi and live news coverage."

Plussat: "only the food i like."
Miinukset: "there is no service when i was fly los angeles to abu dhabi the guy name muhammad threat me many time for food he made mistake on my food and top on that he was threating me i hope some one in this air line take care of this but i'm not sure any one going to care for this and he was saying he is supervisor."

Plussat: "Interior design.Soft warm colours condisive to a relaxing vibe."
Miinukset: "Only one toilet available for a cabin full of people waiting in line for longer than comfort requires.Entertainment needs an uplift.Drab and dreary."

Miinukset: "Last two flights with Virgin Australia (not Etihad) were very late. Va decided to cancel my booking on my international connection even though I could make it. VA DID ALL THEY COUKD TO MAKE SURE I MISSED MY CONNECTION."

Plussat: "The staff were great. Comfortable."
Miinukset: "Not much."

Plussat: "Chair was comfy"
Miinukset: "crew were unorganized & rude Videos were very old & not updated for long time at least 3 yrs old"

Plussat: "Service and food"

Plussat: "They provide the hotel in Abu Dhabi ."
Miinukset: "The food was horrible. kids mile request was ignored."

Plussat: "Only the fare. Which was the cheapest on that day"
Miinukset: "Food Handling of checkin"

Plussat: "Left early, arrived early."
Miinukset: "Get rid of M&S and go back to including a G&T with the ticket."

Miinukset: "Delayed"

Plussat: "Nothing."
Miinukset: "Timeliness. Cleanliness. Service. Food and drinks."

Plussat: "Everyone on the crew was very friendly, even for a short flight."

Plussat: "Super great crew and super great seats"
Miinukset: "Nothing! It was great!"

Plussat: "The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta."
Miinukset: "Food selection"

Plussat: "Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc."

Plussat: "Staff were very kind and helpful"
Miinukset: "The two meals we received were not quite enough to see us through a 9 hour flight"

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Miinukset: "Flight was delayed and had to sit on the tarmac for 40 minutes. Almost missed the next flight. Rude British Airways stewards."

Plussat: "short flight, no issues"
Miinukset: "nothing of importance"

Miinukset: "Crew didn’t seem interested in picking up trash, especially Amy trash that was not related to mean or beverage service."

Plussat: "Crew was very attentive and food and drink good as on most flight to and from City Airport. Seats very comfortable compared to main fleet. City Flyer is still worth paying the extra which most flight by main fleet ex Heathrow or Gatwick are not."
Miinukset: "Flight was delayed and boarding not great as we were kept waiting in a hot bus outside the aircraft for 15 minutes"

Miinukset: "Because of inability to load baggage at LHR we were over an hour late departing. Upon landing in ORD the CSM noted that many bags did not make flight. This is very poor service."

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Plussat: "The A380"
Miinukset: "Two kids in front of us screamed throughout flight No sleep possible"

Miinukset: "Major delay. No free beverages on board."

Miinukset: "Waiting 6 hrs"

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Plussat: "Friendly staff. The food was Ok. The flight was on time."
Miinukset: "People kept bumping into my shoulder but i guess there isn't much that can be done about it."

Miinukset: "No WIFI"

Plussat: "The flight was smooth with no turbulence. The pilot was excellent"
Miinukset: "Plane too crowded. There was a terrible smell in the luggage bin above my seat! The plane really needed a good cleaning !"

Plussat: "Because of you he delayed flight from Los Angeles they gave us a new one to Milan which arrived on n Linate instead of Malpensa two hours after my scheduled trip. Not nice"

Miinukset: "It was on Air Lingus not BA. No Entertainment -"

Miinukset: "was about last being served the meal and the crew member asked for the tray before i was finished. apparently my glasses were on the tray and were thrown away. the entertainment package was good as well as the comfort of the seat even if they allowed very little room between seats. was particularly annoyed that i was guided to go through security again after landing from munich."

Plussat: "Pleasant staff, trying to put a brave face on standards they know are slipping"
Miinukset: "No breakfast, no snacks, tired seats, poor entertainment , dreadful food (and I LOVE airline food!)"

Plussat: "Great to sit in upper deck"

Plussat: "Nothing in particular but it was positive."
Miinukset: "It was quite crowded but still fine. I would have appreciated a snack and a drink but this is not a reason to be disappointed."

Plussat: "It was a long flight but it seemed like the crew was constantly handing out drinks or food and the food was really good. There were plenty of recent movies and TV shoes to watch on the personal video screen."

Miinukset: "Tight seating. Outdated entertainment technology. Inconvenient food packaging for such tight seating environment. First time flying British Airways; for no particular reason, I expected better."

Plussat: "They got us there."
Miinukset: "We flew in from San Francisco to London on full-price Business Class tickets. Stupidly, I bought Coach tickets separately for the short leg to Dublin. British Air would not check two bags all the way to Dublin. For one of the bags, we did the measurements, and joined all the other people who haul extra luggage onto the plane for carry-on. For the other bag, sixty-five Pounds Sterling (about eighty-five bucks) for the other bag for a one hour flight. Wow! That put a big damper on the whole flight experience."

Plussat: "Great Crew, fast boarding, very accommodating"

Plussat: "Crew were great, food good : better business class than international BA!"
Miinukset: "Too many passengers with over size carry on"

Plussat: "I didn't partake of food or entertainment on the two hour flight. All was great."
Miinukset: "Nothing"

Miinukset: "We learned the connecting flight from BWI TO PHL was canceled when we tried to pull boarding passes.This started a five hour panic for our party of four which was a leisure travel nail biter. We lost a day, flew into JFK and had to make other arrangements to avoid canceling our trip."

Miinukset: "N/a"

Plussat: "The entertainment system & the food."
Miinukset: "The seating was a little tight and there was no lunch before arrival..."

Plussat: "announcements made by the pilot about weather and the flying conditions and travel time were very good."
Miinukset: "the plane was delayed and the check-in person gave me a different time for when the plane would leave vs what was on the boards. i was lucky that i did not listen to her or i would have missed my flight."

Miinukset: "First class had three seats, but the middle one was not used. I expected actual nice big seats, and a video system."

Plussat: "All but one of the FAs were amazing. Very kind and patient with the kids on the plane. The plane was also very quiet and comfortable."
Miinukset: "The food was super greasy and not good. My daughter wouldn't even eat her Mac and cheese. The overhead voice is very quiet and hard to hear. I didn't hear most of anything that was said other than the safety briefing."

Plussat: "Pleasant check in process. Long layover tags put on our checked bags On time"

Plussat: "The crew were fantastic, the seats were spacious but not overly comfortable. Flight was punctual and bags came quickly."
Miinukset: "Lounge was overcrowded, the plane was very old (the headrest of the man next to me fell off) with no entertainment whatsoever"

Plussat: "The lounge services and staff at the airport."
Miinukset: "seats and surfaces not so clean in club world."

Plussat: "The flight was short, and boarding and arrival were fairly quick."
Miinukset: "The crew did not even offer complimentary water. I understand if they want to charge for food and drinks, but does BA need to nickel and dime for a cup of tap water? The crew also were quite hasty with their passes through the cabin. I didn't even realize they were handing out arrival cards until they had already passed."

Miinukset: "overall service and inflight entertainment"

Plussat: "Not absolutely full so space overhead was available, allowing some foot room."

Plussat: "Everything was great during the flight."
Miinukset: "Immigration in Boston took 1+ hour standing in line and get through."

Plussat: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Miinukset: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Miinukset: "On time and good staff"

Plussat: "Crew service"
Miinukset: "Ancient plane. Terrible seats. No space or padding. Horrid entertainment system from 15 yrs ago, dysfunctional. Definitely one of my worse experiences flying back and I do this leg 10-15 per year. Boarding was oddly disorganized for a BA flight."