Etsi halvat lennot reitille Bahrainista $[81-Suomeen

Plussat: "The take off and landing was peaceful and on time"
Miinukset: "I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say."

Miinukset: "More space on economy for long flights."

Plussat: "DTW to FRA leg was direct, customs arriva was quick, select male staff on both legs of flight friendly."
Miinukset: "Numerous instances of curt or rude airline personnel throughout trip. On the plane, stewardesses made it clear that they were not interested in providing drink or bassinet help as they had ‘paper work requirements’ or other more important things to do. Very shocking for business class tickets."

Miinukset: "Nothing"

Plussat: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Miinukset: "More leg room."

Miinukset: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Plussat: "I liked that we got served a lot of snacks and food :)"
Miinukset: "Nothing honestly! Smooth flight :)"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "What more can you expect for economy travel?"
Miinukset: "Cramped seats"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Miinukset: "Waiting to dis embark off the plane, waited almost an hour! After flying for 10 hours the last thing we want to do is sit in the plane for another hour"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Good"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Miinukset: "No negatives."

Plussat: "United/ LH first called it a mechanical delay....we waited....then the weather caused this mini plane not to take off....long story short...we had to stay in a hotel...nobody gave us a voucher...our helped us with anything....very poor service"

Plussat: "Flight was comfortable and quick."

Plussat: "All aspects except for boarding and transferring ticket..."
Miinukset: "Lack of Lufthansa staff at check-in. Lufthansa tickets are non-transferable."

Plussat: "Service. Smooth flight."
Miinukset: "Food"

Plussat: "Nothing"
Miinukset: "I was never notified that there was no 1:45pm flight. Had I not gotten to the airport early I would not have made the flight to Chicago.at 12:25pm. I was originally scheduled to to to Munich but the flight was to Frankfurt. The plane arrived early so I had to make different plans for someone to pick me up Very disappointed in lack of communication"

Miinukset: "No reason for the cancellation was given. I arrived in Cairo a day late for a 10 day tour I had already paid for which caused major problems for me. I will never fly Lufthansa again."

Miinukset: "Moved boarding gate without notice"

Plussat: "Everything!"
Miinukset: "Being sick on the way back home from my Vacation!"

Plussat: "entertainment organized boarding at O'Hare airport"
Miinukset: "1. I was in economy class. The rows are too close. Passenger in front of me leaned his chair back and the tablet/tv was IN MY FACE. 2. The passenger behind me was trying to move his legs and constantly was pushing my chair. 3. Announcements were not loud enough. Barely heard it."

Plussat: "Fast-track security, Lufthansa lounge in Heathrow T2 was fabulous, with incredibly attentive staff, flight stewards were extremely polite and also attentive. Great in flight snack and drinks. A real pleasure."
Miinukset: "The long walk at Frankfurt - but you can't blame the airline for the place the plane docks at."

Miinukset: "There were no options for food, I was just told that there was only pasta left while the passenger next to me ate chicken. This was totally unacceptable. I only hope that this was my last trip with Lufthansa."

Miinukset: "Plane was very late; boarding late; short flight so no food or entertainment, but not really a problem. Overall condition of plane was mediocre at best -- old plane, not particularly clean. It was actually Air Canada. If that is a partner of Lufthansa, very disappointed. Would not fly Air Canada again, but LOVE Lufthansa."

Plussat: "Good service on the flight"
Miinukset: "Flight was delayed for over an hour once we were on the tarmac without an explanation and then baggage delivery in Faro was some of the slowest I've evert experienced."

Plussat: "As always, Lufthansa provides a great flight experience. Attentive crew, clean seats, and good leg room. Will fly Lufthansa again and again."
Miinukset: "Food wasn't as good as last year. Not bad, just not as good."

Plussat: "Everything."
Miinukset: "That I can't fly them all the time."

Plussat: "Flight was good overall."
Miinukset: "Because of a mess-up on United's part, Lufthansa did not have my spl meal."

Miinukset: "Improve the food quality"

Plussat: "Solid selection of new release films."
Miinukset: "Emergency landing, information not willingly provided. Passengers threatened with legal action for taking pictures of the emergency landing and aftermath. It appeared crew were more concerned with bad PR than transparency and comfort of passengers."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Very nice gate crew and check in people."

Plussat: "Awesome"

Plussat: "free music, video. Plenty to eat and drink. Crew was friendly, accommodating and kept the plane clean on a long fully booked flight."
Miinukset: "Boarding was a bit chaotic but there wasn't much room to line up a full load of 747 passengers. They didn't have my vegetarian meals as requested. In one case they rounded me up a business class substitute but in the other case all I had to eat was bread and the dessert."

Plussat: "Comfortable, clean plane and excellent, attentive service on board. We had little time between connections but airport staff offered to drive us, two seniors, to distant gate on his cart which was a lifesaver."

Plussat: "Thank you so much for having activities for children to keep them entertained."

Plussat: "all"
Miinukset: "overall service"

Plussat: "New airplane A380-800. Staff was nice but no nonsense. Entertainment had good selections, although interface was a bit clunky and slow to respond."
Miinukset: "Almost no legroom to speak of so very cramped for a long flight."

Miinukset: "This long haul flight was on an Airbus plane with five restrooms in the basement. There was not enough space to accommodate people waiting in the basement so people had to stand on stairs or by the galley. Flight attendants kept on telling people not to do so but there was simply not enough space."

Plussat: "Entertainment selection was good"
Miinukset: "Seating comfort was *horrible*! Looks like they've made the seats more cramped, especially when the seats recline"

Plussat: "Crew service"
Miinukset: "No entertainment on board"

Plussat: "Good food."

Plussat: "Staff were pleasant. Like the amounts of restrooms"
Miinukset: "Seats were a little uncomfortable. Food was awful"

Plussat: "Crew was nice, doing the best they could under the circumstances."
Miinukset: "Awful food, small seats. Exactly same as economy."

Plussat: "Flight was ok. It was short but loud. Service was good but seats were tight and no in flight entertainment."

Miinukset: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Miinukset: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Plussat: "Nothing"
Miinukset: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Plussat: "Crew good and seat OK but not exceptional for business class"
Miinukset: "Food was average - main course could have been better. Range of movies ok but not great"

Plussat: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Miinukset: "Nothing"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Fast boarding"
Miinukset: "Slow in refuelling, got us delayed for 40-"

Plussat: "very nice crew"
Miinukset: "my baggage was lost"

Plussat: "Yes"
Miinukset: "Everything was good"

Plussat: "The aircraft"
Miinukset: "No overbooking next time!"

Plussat: "My seat"
Miinukset: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Miinukset: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Plussat: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Miinukset: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Plussat: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plussat: "very attentive crew"
Miinukset: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Plussat: "The crew were amazing and the flight was very smooth."
Miinukset: "Keep up the good work"

Miinukset: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Plussat: "Everything OK"

Miinukset: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Plussat: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Miinukset: "Boarding could be better"

Plussat: "Employees were very friendly"
Miinukset: "The seats were very small"

Plussat: "Flight crew very nice"
Miinukset: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Plussat: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Miinukset: "Except for the man next to me - great!"

Plussat: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Miinukset: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Plussat: "Food was excellent, frequent and filling"
Miinukset: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Plussat: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Miinukset: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Plussat: "Norhing"
Miinukset: "They have mabaged to lost my luggage"

Plussat: "Nothing really"
Miinukset: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Plussat: "Food was just fine, movie selection very good"
Miinukset: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Plussat: "Boarding was quick, Flight on time....just a regular service and plane"
Miinukset: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Plussat: ".Very much on time with pleasant service."
Miinukset: "Can nit find much fault fir a short run!"

Plussat: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Miinukset: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Plussat: "Seats were comfortable"
Miinukset: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Plussat: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Miinukset: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Plussat: "Crew was very helpful.food"
Miinukset: "Food was not upto the mark."

Plussat: "Usual professional and friendly service from my airline of choice for most destinations."
Miinukset: "Nothing"

Plussat: "Loved the service...everything was excellent"
Miinukset: "The bus class seat was a bit narrow at the feet"

Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Plussat: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Plussat: "Food and drink service"
Miinukset: "Boarding pass facility"

Plussat: "Staff, service"
Miinukset: "Nothing"

Miinukset: "I missed my flight because of MU"

Plussat: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Plussat: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Plussat: "Overall, good flight"

Plussat: "The service of the crew onboard"
Miinukset: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Plussat: "N/A"
Miinukset: "Boarding was very poorly managed. Did not board using zones and kept standing for up to 30-40 mins on the aero bridge."

Plussat: "The planes were clean and well maintained. The eye masks were cool - reversible with writing to do not disturb or wake for food."
Miinukset: "Staff all seemed like they didn’t want to be there. A menu for the food options so you know what you are choosing from - the staff didn’t know what they were serving. A snack/drinks bar to help yourself when you need through the flight."

Plussat: "Business Class Seats were comfortable"

Plussat: "Absolutely nothing."
Miinukset: "They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad..."

Miinukset: "All the food is halal."

Miinukset: "Getting more minimal on the food service. Emirate have more and better quality"

Plussat: "Helpful staff"
Miinukset: "Bigger and more comfortable seats"

Plussat: "Etihad aircrafts Etihad crew"
Miinukset: "Indian chech in employee"

Plussat: "The flight attendants were mostly attentive to my needs not like a larger carrier. They were also very attractive . The boarding process was not all that bad and they waited for a flight that was coming in late verses just leaving the people stranded that was good as well."
Miinukset: "I ended up with a center center seat squished in like sardines. There was little to no comfort. Next time I'll pay for a upgraded seat or just fly another airlines. I'll probably never fly this airlines economy again."

Plussat: "customer service is great"
Miinukset: "waited for another plane that was late..but no problem"

Plussat: "Nothing"
Miinukset: "Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic"

Miinukset: "Flight connection was delayed by 90 minutes."

Plussat: "Etihad is always my first choice in aircraft, in-flight service and ground staff. I've flown them all, and Etihad is a best-in-class..."

Plussat: "Flight was very comfortable from boarding to landing."
Miinukset: "Food was just very normal and lack variety. Should provide more options."

Plussat: "Nothing"
Miinukset: "The flight almost landed in Bahrain but the captain decides not to and the excuse was bad weather. So he just turned around and went back to Abu Dhabi. There was no plane for people to board Abu Dhabi and were left stranded. Thankfully the airport staff re-booked everyone immediately and dealt with the situation efficiently in a professional way. I was delayed by at least 8 hours. There was no email from Etihad about the canceled flight or an apology. It was a bit disappointing given that they are my favorite airline."

Plussat: "It was a smooth flight."
Miinukset: "No entertainment but only slightly over 1:30 so it wasnt that bad. Someone stole my cell phone and Vapor between Manila and Kuwait after my hand carry bag was checked in."

Plussat: "I thought 11 thousand dollars for 2 of us to fly was way to dear business class there was not a lot of room. Was my own fault I thought I was going on a380 but I woukd think twice about booking again for that price not worth it."

Miinukset: "Small seats-space limited."

Miinukset: "For US bound flights, emigration and custom check is done in Abu Dhabi. So our luggage should have been checked to the final destination Kalamazoo."

Plussat: "It was a great flight. I got an exit seat, and the air host, Dylan, was very helpful."

Miinukset: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"

Plussat: "Overall trip was fine but nothing to be thrilled about with it."
Miinukset: "-my longest flight was completely full and I was sitting between 2 good size men which was just not comfortable. -I asked if I can a seat swap but crew seems to not care much about it. -No snacks in between for a change. I asked for something to munch but there is nothing which they can offer. finally I had to ask for a fruit or something. I am sure nuts, crackers is something they will have on the flight. - they don't give out socks or toohbrush/paste or anything like that. no eye pad incase if you want to sleep peacefully. -crew was very frin"

Plussat: "Etihad is the best airlines by far nothing beats it from quality of the planes to the staff."
Miinukset: "The entertainment needs some improvement they need to work on the content."

Plussat: "very nice but long hours"

Plussat: "Nothing"
Miinukset: "I missed the flight in the airport and when I went to the office in the airport to put me on the next flight they denied help. They asked me to pay the difference. I had to agree but I had not a credit card so they refused to take cash. Spend very frustrating two hours trying to convince the rude employee to put me on the flight... Do not use that airport or that company."

Plussat: "Cabin crew were cheerful n helpful"

Plussat: "I have always loved service of Etihad airways. The food was awesome. The staff was friendly and courteous. Seats were comfortable. Surely enjoyed every bit of it."

Plussat: "Entertainment during flight was good So was flight attendants. Good mannered cabin crew"
Miinukset: "Received luggage 3 pieces after 1 day of delay and 4th piece on 4th day Rest was ok Bus transport to and fro from planes Could be due to peak load"

Plussat: "Was on time."
Miinukset: "Crew was a bit harsh."

Plussat: "Crew was supportive"
Miinukset: "Food was a huge let down"

Miinukset: "Food was horrible. First of all, we didn't get what we had requested. On top of it, whatever they had provided was substandard. Especially whatever they had given as sandwich."

Miinukset: "Short flight and hoarding"

Plussat: "staff were very courteous and attentive"
Miinukset: "nothing"

Plussat: "Nothing...at check-in I was made to pay for 10 kgs for having 1 kg over weight"
Miinukset: "Everything...crew from JFK to Abu Dhabi was fussy and overall very rude...didn't even serve food properly"

Plussat: "As above"
Miinukset: "As above"

Plussat: "Food and entertainment"
Miinukset: "Bad seats, bad legroom and very cramped isles"

Plussat: "Seats were comfortable proably because I was given bassinet seats because of infant traveling with me, though recliner didn't work"
Miinukset: "I had lot of issues wrt handling my baby. No baby food was provided even after asking twice.No tea or coffee served in timely manner. Need to follow up to ask for tea or coffee. I wouldn't suggest this flight to anyone."

Plussat: "Just average flight, nothing so special"
Miinukset: "the flight was so overbooked that I had to stand in the queue for an hour for check-in, All the overhead compartments were full and I could not put a small bag in it, the crew even did not bother to help me with it. Ultimately I had to stow it beneath the seat. The seats were so cramped"

Plussat: "the crew was good, unlike NY-AUH flight where some crewmembers were arrogant bathrooms were kept clean"
Miinukset: "zone boarding should be smoother, but people still try to skip the line"

Plussat: "Food and entertainment was very good"
Miinukset: "Crew was not that much friendly, 1 or 2 people were excellent. I didn't understand what makes them so serious, not polite and many. It might be reason if they are smile or polite passengers might ask more questions or more extra drinks or food. I don't think that will be case, it will be very long journey many people has remember the flight journey and need to travel back again in same flight."

Plussat: "Flight was spacious better than others."
Miinukset: "No option to choose kids food in website. Also the vegetarian food was bad. Passengers were made to stand near the door of the flight for around 30min as cleaning was going on. Should have at least left them seated at the waiting area."

Plussat: "Very short flight, but crew was wonderful."

Plussat: "only the food i like."
Miinukset: "there is no service when i was fly los angeles to abu dhabi the guy name muhammad threat me many time for food he made mistake on my food and top on that he was threating me i hope some one in this air line take care of this but i'm not sure any one going to care for this and he was saying he is supervisor."

Plussat: "Interior design.Soft warm colours condisive to a relaxing vibe."
Miinukset: "Only one toilet available for a cabin full of people waiting in line for longer than comfort requires.Entertainment needs an uplift.Drab and dreary."

Miinukset: "Last two flights with Virgin Australia (not Etihad) were very late. Va decided to cancel my booking on my international connection even though I could make it. VA DID ALL THEY COUKD TO MAKE SURE I MISSED MY CONNECTION."

Plussat: "The staff were great. Comfortable."
Miinukset: "Not much."

Plussat: "Chair was comfy"
Miinukset: "crew were unorganized & rude Videos were very old & not updated for long time at least 3 yrs old"

Plussat: "Service and food"

Plussat: "They provide the hotel in Abu Dhabi ."
Miinukset: "The food was horrible. kids mile request was ignored."

Plussat: "Only the fare. Which was the cheapest on that day"
Miinukset: "Food Handling of checkin"

Plussat: "Left early, arrived early."
Miinukset: "Get rid of M&S and go back to including a G&T with the ticket."

Miinukset: "Delayed"

Miinukset: "Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom."

Plussat: "Nothing."
Miinukset: "Timeliness. Cleanliness. Service. Food and drinks."

Plussat: "Everyone on the crew was very friendly, even for a short flight."

Plussat: "Super great crew and super great seats"
Miinukset: "Nothing! It was great!"

Plussat: "The crew was excellent. However the business class seats were terrible. You had to step over a sleeping customer to get out of the seat. There was no place to put anything other than a distant little drawer under the TV. The food choices were the same old chicken and pasta."
Miinukset: "Food selection"

Plussat: "Comfy seats in coach!"

Plussat: "Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc."

Plussat: "Staff were very kind and helpful"
Miinukset: "The two meals we received were not quite enough to see us through a 9 hour flight"

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Miinukset: "Flight was delayed and had to sit on the tarmac for 40 minutes. Almost missed the next flight. Rude British Airways stewards."

Plussat: "short flight, no issues"
Miinukset: "nothing of importance"

Miinukset: "Crew didn’t seem interested in picking up trash, especially Amy trash that was not related to mean or beverage service."

Plussat: "Crew was very attentive and food and drink good as on most flight to and from City Airport. Seats very comfortable compared to main fleet. City Flyer is still worth paying the extra which most flight by main fleet ex Heathrow or Gatwick are not."
Miinukset: "Flight was delayed and boarding not great as we were kept waiting in a hot bus outside the aircraft for 15 minutes"

Miinukset: "Because of inability to load baggage at LHR we were over an hour late departing. Upon landing in ORD the CSM noted that many bags did not make flight. This is very poor service."

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Plussat: "The A380"
Miinukset: "Two kids in front of us screamed throughout flight No sleep possible"

Miinukset: "Major delay. No free beverages on board."

Miinukset: "Waiting 6 hrs"

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Plussat: "Friendly staff. The food was Ok. The flight was on time."
Miinukset: "People kept bumping into my shoulder but i guess there isn't much that can be done about it."

Miinukset: "No WIFI"

Plussat: "The flight was smooth with no turbulence. The pilot was excellent"
Miinukset: "Plane too crowded. There was a terrible smell in the luggage bin above my seat! The plane really needed a good cleaning !"

Plussat: "Because of you he delayed flight from Los Angeles they gave us a new one to Milan which arrived on n Linate instead of Malpensa two hours after my scheduled trip. Not nice"

Miinukset: "It was on Air Lingus not BA. No Entertainment -"

Plussat: "Pleasant staff, trying to put a brave face on standards they know are slipping"
Miinukset: "No breakfast, no snacks, tired seats, poor entertainment , dreadful food (and I LOVE airline food!)"

Plussat: "Great to sit in upper deck"

Plussat: "The crew & procedures were excellent. Perfect timing. I had a book to read & I meditated during the flight, so I didn't need the available entertainment--thus the N/A rating in that category. Perfect timing."
Miinukset: "Seats could be more comfortable."

Plussat: "Nothing in particular but it was positive."
Miinukset: "It was quite crowded but still fine. I would have appreciated a snack and a drink but this is not a reason to be disappointed."

Plussat: "It was a long flight but it seemed like the crew was constantly handing out drinks or food and the food was really good. There were plenty of recent movies and TV shoes to watch on the personal video screen."

Miinukset: "Tight seating. Outdated entertainment technology. Inconvenient food packaging for such tight seating environment. First time flying British Airways; for no particular reason, I expected better."

Plussat: "They got us there."
Miinukset: "We flew in from San Francisco to London on full-price Business Class tickets. Stupidly, I bought Coach tickets separately for the short leg to Dublin. British Air would not check two bags all the way to Dublin. For one of the bags, we did the measurements, and joined all the other people who haul extra luggage onto the plane for carry-on. For the other bag, sixty-five Pounds Sterling (about eighty-five bucks) for the other bag for a one hour flight. Wow! That put a big damper on the whole flight experience."

Plussat: "Great Crew, fast boarding, very accommodating"

Plussat: "Crew were great, food good : better business class than international BA!"
Miinukset: "Too many passengers with over size carry on"

Plussat: "I didn't partake of food or entertainment on the two hour flight. All was great."
Miinukset: "Nothing"

Miinukset: "We learned the connecting flight from BWI TO PHL was canceled when we tried to pull boarding passes.This started a five hour panic for our party of four which was a leisure travel nail biter. We lost a day, flew into JFK and had to make other arrangements to avoid canceling our trip."

Miinukset: "N/a"

Plussat: "The entertainment system & the food."
Miinukset: "The seating was a little tight and there was no lunch before arrival..."

Miinukset: "First class had three seats, but the middle one was not used. I expected actual nice big seats, and a video system."

Plussat: "Pleasant check in process. Long layover tags put on our checked bags On time"

Plussat: "The crew were fantastic, the seats were spacious but not overly comfortable. Flight was punctual and bags came quickly."
Miinukset: "Lounge was overcrowded, the plane was very old (the headrest of the man next to me fell off) with no entertainment whatsoever"

Plussat: "The lounge services and staff at the airport."
Miinukset: "seats and surfaces not so clean in club world."

Plussat: "The flight was short, and boarding and arrival were fairly quick."
Miinukset: "The crew did not even offer complimentary water. I understand if they want to charge for food and drinks, but does BA need to nickel and dime for a cup of tap water? The crew also were quite hasty with their passes through the cabin. I didn't even realize they were handing out arrival cards until they had already passed."

Miinukset: "overall service and inflight entertainment"

Plussat: "Not absolutely full so space overhead was available, allowing some foot room."

Plussat: "Everything was great during the flight."
Miinukset: "Immigration in Boston took 1+ hour standing in line and get through."

Plussat: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Miinukset: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Miinukset: "On time and good staff"

Plussat: "Crew service"
Miinukset: "Ancient plane. Terrible seats. No space or padding. Horrid entertainment system from 15 yrs ago, dysfunctional. Definitely one of my worse experiences flying back and I do this leg 10-15 per year. Boarding was oddly disorganized for a BA flight."