Miinukset: "Not to have 2 distressed cats on board meowing non stop for 10 hours."
Plussat: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Miinukset: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Plussat: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Plussat: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Miinukset: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."
Plussat: "Quick boarding, comfortable seating. Great food!"
Miinukset: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."
Miinukset: "Our request for vegetarian meals got lost after a glight was cancelled."
Plussat: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Plussat: "Check in agent extremely helpful and friendly."
Miinukset: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."
Plussat: "The crew was amazing and extremely helpful!"
Miinukset: "The food could have been better"
Miinukset: "The craft is a bit old. Harsh landing."
Miinukset: "Boarding clusterf..."
Plussat: "Not being charged for my first bag of luggage"
Plussat: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Miinukset: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Miinukset: "There was no entertainment and the food could be better"
Plussat: "Average crew. Average seat."
Miinukset: "They could have controlled screening babies better. They just let them scream....."
Plussat: "The cue lines per zone are the most brilliant idea!"
Miinukset: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Plussat: "The new movies selection, food was very good, staff more friendly than previous flights"
Miinukset: "Boarding always a problem on MEA we have to wait too long in the queue"
Plussat: "Crew was awesome!!"
Miinukset: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."
Miinukset: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Miinukset: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Plussat: "Air France has the best crews! They really go the extra mile."
Miinukset: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."
Plussat: "The airplane"
Plussat: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Plussat: "Food was good, crew was very professional and courteous. Flight was smooth."
Miinukset: "Coach was cramped and the video system didn’t work very well"
Plussat: "Flight on time"
Miinukset: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Miinukset: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"
Plussat: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Plussat: "Food was good. Crew nice and professional."
Miinukset: "Landing was not so smooth."
Miinukset: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Plussat: "Food was Fantastic, Air France the Best on Air."
Plussat: "The crew was very friendly and professional. The food very good"
Miinukset: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."
Miinukset: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Miinukset: "Screen broke half way through flight. Food was poor"
Plussat: "Only the cabin crew was good."
Miinukset: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
Plussat: "The space and the people"
Plussat: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."
Miinukset: "I was asked to change my seat repeatedly"
Plussat: "Charmingly nice crew and involving captain"
Miinukset: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Plussat: "The airbus 380 was great and the staff very nice"
Miinukset: "Too mych bad smells after a few hours"
Plussat: "Nothing special"
Miinukset: "They start serving late the apperitif before taking off and take it back right after."
Plussat: "Crew was welcoming"
Miinukset: "Space between the seats was too small."
Plussat: "Good service all around, personnel pleasant"
Miinukset: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"
Plussat: "Not much."
Miinukset: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."
Plussat: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Miinukset: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"
Plussat: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Plussat: "Cheap aircraft, not even headsets"
Miinukset: "Dirty aircraft, I expect more when I pay a lot"
Plussat: "Other crew members were very polite to us, in particular a younger tall woman."
Miinukset: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Easy Jet is completelly fine. they have a good bussiness model. the only negative experience was to buy it in Kayak. it was not possible to make changes. next time i will buy it directly on easyjet and be able to make changes. the worst was that kayak made the check in for us and it was not possible to add a luggage anymore.
great improvement from last time I flew, keep it up
Muy mala experiencia. Nunca los volvería a usar.
Miinukset: "Terrible boarding after 2 hours."
Plussat: "Koneeseen nousu oli nopeaa ja sujuvaa. Miehistö oli ystävällisiä, hauskoja ja informatiivisia. Lento sujui mukavasti ja nopeasti. Kiitos tästä <3"
Miinukset: "Delayed to and from London..."
Plussat: "Nothing much every other plane is more comfortable."
Miinukset: "We were five people with five carry-on lugages and five small individual bags. The people in boarding tried to charge us €76 for each one of the bags for a total of €380 extra. We managed to put three of those bags inside our suitcases but we were still charged for two very small bags €152."
Plussat: "The crew were very polite and courteous even after all the delays they had on the previous flight we always have extra legroom seats so that is why we were comfortable"
Miinukset: "There was an altercation between two passengers on the flight that escalated to four people being involved. The crew did little to nothing to resolve the situation. As a result, screaming persisted for multiple minutes until the passengers stopped themselves."
Plussat: "Crew were lovely and happy and kept us abreast of the problems that caused a delay in departure."
Plussat: "Typical low cost airline. Not Much to praise"
Miinukset: "Flight delayed two hours. Terminal for exit in Budapest for final boarding on Tarmac basically a tin warehouse. Stood a very long time. On tarmac and busses in Paris. Reason it’s low cost."
Plussat: "Mature Cabin Manager, calm demeaner, professional with informative PA’s. Relaxed flight, on time, uneventful. Thoroughly enjoyed the experience."
Miinukset: "A hot breakfast"
Plussat: "Miehistö ystävällinen."
Miinukset: "Koneeseen nousu hidasta."
Miinukset: "The plane was late and we were all crammed into a tiny area whilst we waited to board. We got on straight after the previous passengers disembarked so the plane had not been cleaned well and the whole flight was uncomfortable as it was so hot. The staff were rude in the check in at the Basel airport"
Miinukset: "Even in low fare airlines you're allowed to have one piece of luggage and hand luggage with you. easyJet allows only one hand luggage, but they don't clarify that clearly in their rules. They are telling that first in the gate and then they charge for extra £50 for hand luggage. I'm going to avoid flying easyJet in the future."
Plussat: "It was cheap"
Miinukset: "Boarding was late"
Miinukset: "Being delayed 4 hours"
Plussat: "One time"
Miinukset: "Cattle car boarding. But expected. Luton airport is confusing for transport to London"
Plussat: "Waiting area."
Miinukset: "Heat in airport. Late departure. No enyeryainmeny. Charged even for soda and water. Crew were unfriendly. Overall. Could be worse."
Plussat: "the crew was amazing. all of them were very helpful and smiling all the time"
Miinukset: "no pillows and blankets and seats uncomfortable"
Plussat: "Didn’t die"
Miinukset: "Hour late Packed like cattle into waiting line Had to walk 10 miles to baggage claim"
Plussat: "The crew were great. The waiting rooms in Basel euroairport were good"
Miinukset: "A 7am flight with a two hour delay so we got up at 4am for nothing. The email woke us at 4am and said we must still check in at the same time. Once boarded we had a further delay of half an hour. The queues were quick at Basel but dreadful at passport control at Gatwick. Presumably because were were so late. Meant we had to run and stress ourselves to get next transport. We are too old for all that. If not for all that I would have been saying what a great flight"
Plussat: "The fact that I landed"
Miinukset: "It was awful no leg room no air worst plane ride of my life"
Plussat: "So smooth nice flight and great service nice people,first time we use again"
Plussat: "Cheap fare"
Miinukset: "No entertainment"
Plussat: "Staff handled some rowdy clients very well. Good value efficient service. Nice to see that they were tightening up on carry on bags - never enough room especially on winter ski flights."
Miinukset: "Seat legroom tight for a 6 footer - Food/Drinks service ran out of time to reach us."
Plussat: "The flight was fine and safe"
Miinukset: "The flight hour since we spent time in the small unconvinient airport. If the flight was one hour later i would be able to sleep in zh and come with the train"
Miinukset: "I got much less than what i paid for. Never fly this airline again/"
Plussat: "The crew were pleasant & multilingual."
Miinukset: "I had to check my small cabin bag in on both legs of my journey. Also, the ground staff in Barcelona could improve their customer service."
Miinukset: "Rude boarding crew."
Plussat: "Empty seat next to me. Arrived a few minutes early. Looked like a new plane: was Austrian registered which is new for EZY (thank you Brexit)"
Miinukset: "Boarding process always feels more irritating than it should."
Plussat: "I like the ease of this airline"
Miinukset: "Seats don't recline"
Plussat: "The crew smiled."
Miinukset: "Cramped seats, delayed takeoff, ticket price."
Plussat: "Plane was OK for a low cost"
Miinukset: "I was extremely annoyed that despite carrrying a luggage that fit the specs I was forced to check it because the overhead space was full. When I boarded I realized that there was plenty of space. In fact on the space over our heads (row14) there was space throughout the flight"
Plussat: "At least they are consistent"
Miinukset: "I take this flight every week. 1/5 are on time"
Miinukset: "Worst service I have ever seen. We got to the airport 2 hours prior the flight and still missed the flight due to their long customer service line as well as self check bag system. They offered absolutely 0 solutions and we were forced to buy another flight. NEVER USING THEM AGAIN!"
Plussat: "Low cost"
Miinukset: "High price to check luggage"
Miinukset: "I booked a 4:35 pm flight on kayak.com I was added on a different flight because that flight is full. I'm forced to purchase another flight to get back to Lisbon"
Miinukset: "Flight was delayed three times, from 6pm to 8:40pm, and then after we finally boarded the plane we waited on the tarmac for another hour almost, before taking off. No compensation given - they could have at least provided some drink or snacks on the flight! The worst part is that there was very little information or update about the delay and new departure times until almost right before the actually boarding time."
Plussat: "Everyone was helpful and the trip was nice & Great!"
Miinukset: "They made us wait until 15:30 to board our flight, although our flight was supposed to leave at 15:40. When we finally arrived in Rome they lost our luggage and didn't give me any explanation. Our flight was supposed to arrive at 21:15 but didn't arrive until 21:45. We waited and waited for almost 2 hours. Finally our luggage was on the belt and no one told us that it was even there just let us wait until someone noticed."
Plussat: "Besides the baggage ckeck in, the rest was good; boarding, flight and crew."
Miinukset: "I am disappointed with the baggage weight and the carry-on policy. They should be more flexible with that. Its only one carry-on per person but should not be counting on purses, lights back packs or laptops. I paid $94 for two checked baggages and only had my small carry-on and a little back pack with my personal stuffs when before boarding the crew ask me to make my bag fit into the small carry-on. Totally disappointed."
Plussat: "Price, staff, safety.."
Miinukset: "1h late"
Miinukset: "extra charge for luggage 47€!! At checkin I as first told to pay 18€ for a different seat which includes luggage and then I had to pay 47€ because the bag was 2 cm more than hand luggage limit! never again cheap airlines! they are only a hazzle!"
Plussat: "Value for money"
Miinukset: "When boarding, they call out speedy boating holders, they forgot to call out families with children's"
Plussat: "On time. Boarding was smooth, seat was comfortable, pilot pointed out interesting landmarks."
Miinukset: "Not easyJet's fault of course, but the immigration at Tel Aviv airport was an absolute mess. It took over an hour to be processed and there was no order in the queue. At one point a scuffle broke out between some people in the queue and another time the lady next to me fainted. There was no one managing the queues. This is not easyJet's fault, but the fault of the Israeli immigration service, but perhaps easyJet could make representation on behalf of passengers to the Israeli immigration people."