Etsi halvat lennot reitille Sveitsistä $[4322-Lappi

Plussat: "Everything was nice."
Miinukset: "Nothing to complain about."

Miinukset: "Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre."

Plussat: "My bag was lost!"
Miinukset: "To have my bag delivered"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "The crew was great!"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "Nice crew."
Miinukset: "Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight."

Plussat: "Free WiFi in the air. Email received in air tracking missing luggage. Stressful to receive, but at least I could see where it was & when it would arrive. Didn’t order a meal, but there was a wide variety of snacks for purchase. Very nice crew. Great leg room."
Miinukset: "Missing luggage. WiFi spotty."

Plussat: "Excellent"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "1. Ordered special meal but it didn’t come. Maybe because I took a ticket the same day. 2. Delayed in NY and as result missed my connection in Helsinki"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "I liked that there was a smaller airplane on LED - HEL route: it gives more "feeling of flying" than the bigger planes do."
Miinukset: "I didn't like the fact that it was not indicated in advance (when the tickets are sold) that LED - HEL route is operated by a different airline, even though that airline is a Finnair's partner. It would have been better to have a complete information up front. But the airplane and crew were excellent."

Plussat: "Loved it"

Plussat: "Good flight, on time, nice crew"

Plussat: "The crew was very helpful and kind. The plane extremely comfortable"

Plussat: "Staff were helpful and nice."
Miinukset: "No snack serve and no entertainment."

Plussat: "Plenty of leg room, and I got an empty seat next to me! Food was served on time (an hour into the flight, and about two hours from the destination). The options were decent particularly the caserole in terms of portions. Plenty of overheard compartment space, even with a nearly full flight."
Miinukset: "The arm rest between seats doesn't raise to the full upright position, only one-half way. The TV needed to be reset by the purser due to it being stuck on kiddie mode. If you're a snacker, bring food."

Miinukset: "Seats. Very uncomfortable"

Plussat: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."

Miinukset: "I could not be given the boarding pass fir the last leg of my trip"

Plussat: "Good imfo"
Miinukset: "Easy"

Miinukset: "Late change gate number. Automatic info-terminal can't read my boarding pass. Not possibility enter flight number ( AY6 - only digits, no letters) Please make WiFi low speed free. Please be atention: more than half passengers russian - there no any muvy russian audio or subtitle on TV Don't show fly with short (30min) transfering"

Plussat: "My flight was very pleasant and comfortable. It was one of the few times I was actually able to fall asleep on a plane. I also like that this is the first airline that served me blueberry juice which I thought was good."
Miinukset: "My only dislike was that we left 45 minutes late. Maybe it was not a good situation for some passengers who had to connect immediately, but I still made it in time for my connecting flight."

Plussat: "Crew service is excellent"
Miinukset: "Sitting in the cramped economy seats was a 9 hour torture"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Miinukset: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Miinukset: "Hi I try to cancel my flight to tel aviv bat no bady Will to help me Bad castomer Service for kayak app I hope you help me to get my many back Malki"

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "No seating available at the gate. People had to sit on the floor or stand"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "Sorry I like the price ...."
Miinukset: "There was no food the stewadress we're not so kind the did not give a over only after begging them and I do not like the flight time. I like the save try very much and this is important"

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "Liked the Airbus seating on Finnair better than American's Boeing 777 seating."

Plussat: "The flight was spacious, on time and everything went smoothly."
Miinukset: "-"

Plussat: "The crew was great. The plane was either fairly new or recently refurbished. The new thinner padding on the seats was not a problem at all. For an inexpensive flight they gave a good value."
Miinukset: "The food was decent but not special."

Plussat: "I liked everything about my experience on four Iberia flights. The boarding was fair by groups and they didn't allow people cutting the lines. The planes were new. The food served was very good and had a great variety of tastes to please different cultures. The entertainment system on my seat was awesome!! Customizable music playlist that was All genres of music. The navigational pages were fun and interesting and the movies were current."

Plussat: "The fact the plane didn't crash"
Miinukset: "Couldn't check in online- extremely slow at counters to get my checked bags, forced a meal of curry since I was in back of plane and there were no more 'non-vegan meals'- smelled NASTY! Ignored a lot by attendants bc rushed to get to back of plane attendant area and chat. Tv could barely be seen from window and then volume/distortion was awful while flying. The attendants were gaga about a screaming baby but ignored the rest of us"

Plussat: "The Iberia plane had a new interior, and possibly was a new plane. The new thinner padding on plane seats was not a problem at all. The crew was friendly and let me switch to a different seat that had an empty one beside it so I could stretch out more. A great flight."
Miinukset: "I liked everything. They exceeded my expectations."

Plussat: "The crew was very much professionals, worked fast."

Plussat: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Miinukset: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Miinukset: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Miinukset: "Seat recline was broken- wouldn’t hold position."

Plussat: "Na"
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Miinukset: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Miinukset: "New variety of food"

Plussat: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Miinukset: "For me this part is not applicable"

Plussat: "The comfort of the flight snd kindness of the crew."
Miinukset: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Plussat: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Plussat: "Entire trip was easy and comfortable."

Plussat: "In flight entertainment was great"
Miinukset: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Miinukset: "My entertainment device did not work the entire flight."

Miinukset: "Thanks"

Plussat: "Good quality flight"
Miinukset: "But delayed and lost baggage"

Miinukset: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Miinukset: "Engine noise in the cabin is loud."

Plussat: "Timely and smooth teansit."
Miinukset: "Food has a way to go to be appetising."

Plussat: "My seat"
Miinukset: "Crew"

Plussat: "Friendly crew, good meal and entertainment"
Miinukset: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Plussat: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Miinukset: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Miinukset: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Plussat: "Food has improved a lot on business class. Meals are more creative."
Miinukset: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Miinukset: "Security services at Manchester airport...too long and not friendly at all"

Miinukset: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Miinukset: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Plussat: "Average"
Miinukset: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Plussat: "Only the cabin crew was good."
Miinukset: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

Plussat: "Plus seat was good. On board crew was nice."
Miinukset: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Miinukset: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Plussat: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Miinukset: "no complaints"

Plussat: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Miinukset: "Only 1 bathroom (toilet) for all of first class"

Plussat: "Staff was nice"
Miinukset: "MD planes are old and not very comfortable."

Plussat: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Miinukset: "All airlines need to remove a row of seats and give everyone just a bit more legroom."

Plussat: "Hospitality of the flight attendants"
Miinukset: "Toilets could hv been cleaned more often"

Plussat: "Short & easy flight"
Miinukset: "All ok"

Plussat: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Miinukset: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Plussat: "General air of professionalism is reassuring"
Miinukset: "Food, crew appear rushed"

Plussat: "On time departure and arrival"

Plussat: "Nothing"
Miinukset: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

Miinukset: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Plussat: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Plussat: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Miinukset: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Plussat: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Miinukset: "There is nothing I did not like."

Plussat: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Miinukset: "The wi-fi did not work on our flight"

Plussat: "Panamá airport is a disaster, unorganized and dirty"
Miinukset: "Panamá airport"

Plussat: "Late"
Miinukset: "Late"

Plussat: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."

Miinukset: "Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport."

Plussat: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Miinukset: "Airplane food is airplane food I guess."

Plussat: "Not much"
Miinukset: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."