Etsi halvat lennot välille Bilbao - Suomi

Plussat: Yes

Miinukset: Everything was good

Plussat: Friendly crew

Miinukset: Can’t think of anything

Miinukset: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Plussat: Crew was great, very responsive and hospitable!

Miinukset: more lunch choices, especially choices without dairy products.

Plussat: The crew was great! I was much more comfortable this trans-Atlantic flight coming home than when I flew over beginning my trip. The hot towels are always a special treat and the wide selection of free beverages. Thank you Lufthansa!

Miinukset: It was not noted that I had a gluten allergy even though I had requested special meals online. I had to ask the flight attendants during the first meal to bring me that option. After that, all was great! My personal entertainment screen was not working properly for about an hour in to my flight.

Plussat: Service

Miinukset: Delay for both leg trip.

Miinukset: Delayed flight made me miss my connection and spend a night in Frankfurt. Take off time, bag didn’t come out as priority, waited over 25 minutes.

Plussat: Everything except delay

Miinukset: Nil

Plussat: Nothing

Miinukset: We were not able to board the plane. We left our morning flight from Madrid on time and arrived as expected. We hurried through the airport and went exactly where we were directed. Despite this, the gates closed on us while we were running to the gate. TAP sold us a service they could not provide.

Plussat: Nothing, I tried to cancel the reservation 3 days after I made it and couldn’t even get a percentage back. What a waste.

Miinukset: Let me cancel the flight for a percentage back so I didn’t have to waste the entire price of the flight for a ticket I couldn’t use.

Plussat: Flight was canceled

Miinukset: Flight was canceled

Plussat: Flight was on time, crew friendly on airport and flight. Plane was clean and sits were ok.

Miinukset: The food could have been better.

Plussat: Clean and comfortable airplane

Miinukset: Entertainment wasn’t working the entire flight

Plussat: Free entertainment, excellent food

Miinukset: Cabin was too warm; unable to adjust air at seats

Miinukset: Food

Miinukset: Boarding

Plussat: Reasonable space in economy class seats

Miinukset: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Plussat: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Plussat: Boarding was quick and flight was calm

Miinukset: The coffe and breakfast.

Miinukset: Not being 1 hour late

Miinukset: The airline staff closed the gate and would not let all passengers board, causing over 30 to have to be rebooked on flights the next day.

Miinukset: It took a long time to board the plane and there was literally no line at the boarding gate. When I mean there was no line, its not that there were no people, its that we stood grouped together, because there was not enough space for everyone, so no line could form. So people simply cut in front of each other and there was quite a bit of anger and tension.Once we were on board, and seated, they came through and provided a meal. However after about 3 hours, I wanted to get some water to take medicine and I pushed the call light to get the flight attendant to come over and it was literally 45 minutes before anyone came into the economy portion. All of the flight attendants were either in first class, or hiding somewhere else. As one point 5 call lights were on and no one came. My wife got up and started looking for someone and finally I got water to take my pills. Almost an hour after I hit the call button. When the flight attendant came, I asked her if it was possible to purchase a soda, crackers, or anything as my blood sugar was low. She said there is nothing available for purchase, and did not offer anything. The only help I received was from a fellow passenger who offered a candy bar. I can not believe that there was nothing the attendant could offer me. I was willing to pay 10 euros for a soda, and they still said no. That is unacceptable.

Miinukset: If baggage claim was faster

Plussat: Everything was excellent as per all my flights with Tap Portugal. The crew was outstanding, the plane was clean, food was tasty and overall a very comfortable flight!

Miinukset: The boarding area was too cramped and tight.

Miinukset: Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag

Plussat: Free entertainment, excellent food

Miinukset: Cabin was too warm; unable to adjust air at seats

Plussat: Nothing much to say. The crew was polite, kind and professional.

Miinukset: nothing.

Miinukset: My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience

Miinukset: Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag

Plussat: Crew was awful. Grumpy and not friendly. They hate their customers especially children.

Miinukset: This was my worst experience on any Lufthansa flights. Worst ever!

Plussat: Pilot kept us informed throughout the flight.

Miinukset: Onboard services.

Miinukset: not so crowded

Plussat: Nothing

Miinukset: Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con

Plussat: Everything was excellent as per all my flights with Tap Portugal. The crew was outstanding, the plane was clean, food was tasty and overall a very comfortable flight!

Miinukset: The boarding area was too cramped and tight.

Plussat: Nothing, I tried to cancel the reservation 3 days after I made it and couldn’t even get a percentage back. What a waste.

Miinukset: Let me cancel the flight for a percentage back so I didn’t have to waste the entire price of the flight for a ticket I couldn’t use.

Plussat: Nice seat (I paid €48 euro for more legroom) and the food was decent and the movie selection good.

Miinukset: TAP's boarding procedure is a bit of a mess. We had to wait an extended period of time to board and no information was given. Also keep in mind you have to pay extra for luggage, which is a real deal-breaker when traveling for extended periods of time.

Plussat: The crew on the plane was very professional and helpful, even with other passengers that weren’t very courteous.

Miinukset: There was only one person checking people in, which was not enough to move things along. There was also confusion over whether bags had to be checked or not, with one person giving us tags but then no one looking at the tags prior to boarding. The whole check in process seemed poorly organized.

Miinukset: Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival.

Plussat: Everything was excellent as per all my flights with Tap Portugal. The crew was outstanding, the plane was clean, food was tasty and overall a very comfortable flight!

Miinukset: The boarding area was too cramped and tight.

Plussat: Great entertainment selection.

Miinukset: I had two flights that day: TAP Portugal: greeters, assistance loading carry-on, fish with potatoes and spinach, glass of wine, pudding, sandwich, carrot cake bite, coffee and a blanket. Jet Blue: water three hours in, (unhealthy) bag of chips.