Etsi halvat lennot välille Buenos Aires Ministro Pistarini - Suomi

Plussat: "I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing."
Miinukset: "Not getting hit twice by the crew serving food and at least an apology."

Miinukset: "More legroom"

Miinukset: "I didn’t make the flight to Antayla because the airport customs takes too long, kayak needs to let travelers know they need a visa and passport to travel through IST. Also tight connections are impossible."

Plussat: "Very professional and polite crew"

Plussat: "Crew was below average,seats was horrible"
Miinukset: "The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight"

Miinukset: "They ran out of the food option I preferred. When I asked if another Food cart might have one, I was told they were completely gone. A few minutes later o heard my preferred meal choice offered to another guest."

Plussat: "All the stuff very kind"
Miinukset: "I don’t like the airport service for well chairs"

Plussat: "good people /service, good food and comfortable seating nice experience all in all"

Plussat: "Best flight ever on"

Miinukset: "Airport dirty Airport AC was hot seems they want to save money Seats uncomfortable Too many kids crying"

Plussat: "Everything was great"
Miinukset: "Increase entertainment options but it was still great just need more latest music"

Plussat: "The food was excellent fresh and plentiful. The bathrooms were very clean"

Plussat: "Turkish A/L always professional and efficient."
Miinukset: "Unmanaged two-year olds crying throughout the 10-hour flight. Will avoid IST going forward as well. Chaotic airport with little or no management present. Had to wait through SIX separate lines for a simple flight transfer. Had the body scans TWICE. Ridiculous. Nearly missed my 10-hour flight to Chicago."

Plussat: "Everything"

Plussat: "The flight was comfortable and the entertainment was good."
Miinukset: "There are not diverse food choices"

Plussat: "Friendly staff,"
Miinukset: "My infotainment center was broken for the entire 13 hour ride. Luckily I had my phone but it would have been nice to have the expected entertainment options. The service carts only came through twice leaving a many hour gap with no drink or food service."

Plussat: "Food was very good, and staff friendly and helpful. They had drinks and sandwiches/onigiri on offer at the galley areas entire trip, only did not come to offer them very often. Entertainment systems were great."
Miinukset: "Boarding was orderly but a bit long. In general very well managed."

Miinukset: "Nothing"

Miinukset: "Same thing happen with the kosher meal on the second flight."

Plussat: "The staff is awesome and made the trip comfortable. I aldo liked how quickly we boarded!"

Plussat: "Turkish airlines always delivers and economy feels like business with the hot towels and good food!"
Miinukset: "Quite a full flight and no extra accommodation for families."

Plussat: "Attentive crew, great food including perfect attention to our pre-arrangement for vegan meals. Good entertainment selection."
Miinukset: "No wifi at Istanbul airport."

Miinukset: "Expedia has doubled charged me for this flight and do not reimburse. You can't issue two seats for only one person. It's a scam."

Plussat: "Same as my Los Angeles flight, my Athens flight and my Beirut flight Extremely pleasant"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Great"

Plussat: "-"
Miinukset: "How come a Business Class doesn't have sleeping masks? Unbelievable."

Plussat: "The staff are all very professional and nice."

Plussat: "Crew was generally clean and professional but not necessarily super alert."
Miinukset: "They did not regulate seating ruled well enough which led to others in the plane wondering around drunk during seat belt on moments and falling on me twice while I was trying to sleep. Not only was that frustrating but it is not safe to have people up and about when the captain requests seatbelts."

Plussat: "Everything was great! Nice service, good food, enough space, I was impressesd! Congrstulations!"
Miinukset: "I liked everything, no dislikes."

Plussat: "The crew was friendly and efficient"
Miinukset: "Wifi was broken on 2 out of four flights, same with remotes for the entertainment system. Boarding by bus was not good."

Plussat: "The seats not very comfortable. The staf not friendly at all."

Plussat: "Comfortable and nice people"

Plussat: "Add good airline to Atlanta to eu"

Plussat: "Everyone was very welcoming and attentive to everything I needed during my flight."

Plussat: "Entertainment made the long flight fly by"
Miinukset: "We are 6'+ and leg room was very limited"

Plussat: "Turkish canceled my return because I had the bad luck to miss the conection flight , I had to buy another ticket in another airline and even that they fined me"

Plussat: "- Boston - Istanbul is a great (~9 hours) flight making it very convenient option."
Miinukset: "- Quality of food service has been going down - Lack of training and professionalism by flight attendants is evident"

Miinukset: "There were issues with the entertainment system. It had to be restarted by the crew a number of times and lots of people didn't have fully functioning entertainment for the flight."

Miinukset: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"

Plussat: "When we arrived at the gate we were told they did not have us in the system and the one gate attendant told us that the airline did not like Kayak. We were then forced to stay in the airport hotel at a rate of almost $200.00 as we were unable to secure a flight on a different airline until the next day"

Plussat: "Crews were friendly, on time take of and arrival. food was good"

Plussat: "Food and service were great. Plane was super clean and economy seats were very comfortable."
Miinukset: "The in-flight entertainment system didn't work on the way back."

Plussat: "Same problem coming back, my flight IST to IAD missed because my my layover was only one hour, and when I got the desk of my connecting flight, I was not allowed to board, even though there were last few passengers were still moving to the plane. This time I had to spend another 8 hours on IST."
Miinukset: "I would have like quite a few things, but delays which were not uncontrollable ruined my whole trip"

Plussat: "Excellent service, excellent food, very friendly crew"
Miinukset: "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."

Miinukset: "Sat 44A. The entire row behind me had 1 adult & 2 children. 2 Hours into the flight, there were 4 children, no adults and the seats were used as a playpen. 7 hours of kicking, punching the screen, opening the window shutter during "sleeping time" as instructed by the crew. Wine was poured on my back, water splashed on the person next to me, children were climbing over my head... etc. No parents or flight attendants could help the situation. Boarding was a mess. 10-15 passengers surrounding me sat anywhere they wanted creating a delay to push back because everyone just sat with their family and disregarded the chaos it created for those individual travelers wanting to sit in "THEIR PROPER SEAT". This was the worst / never ending flying experience I've ever had. I will never fly Turkish Airlines again."

Miinukset: "Our flight was canceled and we lost an entire day of our vacation (apartment rental, car rental, etc). Before leaving to Istanbul when we were in New York we asked if they would reroute our flights from New York City to Naples, Italy since the terrorist attack occurred in Istanbul causing the airport to be shut down. We were reassured that there would be no problems and we would be rerouted once we landed in Turkey, and lo and behold our flights were canceled. We had to spend the day in Turkey, pay for our own food, and pay for the visa €30 per person. This all could have been avoided had they rerouted our flights to another city."

Plussat: "Service was outstanding!"
Miinukset: "I have no complaints!"

Plussat: "everything. it's really a good option!"
Miinukset: "nothing really"

Plussat: "Excellent plane from comfort to entertainment."

Plussat: "everything....staff, atmosphere, food, services."

Miinukset: "My charger port wasn't working for my phone, and the movie in wanted to watch wasn't working either."

Miinukset: "Arriving on time to make connection although I am not sure 1 hour 30 minutes was long enough to make our next flight. The baggage took a very long time."

Plussat: "Nothing to write home about."
Miinukset: "Squished seats, mediocre food. Competitor deliver more for the same price or less."

Miinukset: "I ordered kosher food and again American Airlines didn’t get me any"

Miinukset: "Time"

Plussat: "I like nothing!!!!!"
Miinukset: "My flight was canceled and company didn’t give any other flight.... any compensation for it...."

Miinukset: "British Airways but the flights were operated by American Airlines who I've always had terrible experiences with. This was no different. TOTAL NIGHTMARE"

Plussat: "The seats are hard and unconfortable for a long trip"

Plussat: "Tim was great!"

Plussat: "Entretaiment"
Miinukset: "Seats (too small and little distance between them) Food (although this time the breakfast was better, AA has the worst food selection compared to other airlines. I just have to get dinner at the airport or eat at the lounge before bording) service is also mediocre, flight attendants are lazy"

Plussat: "Flight Attendants professionalism"
Miinukset: "Due to AA delaying my flight I missed my connection; I'm a AA frequent flyer and I could say that have missed my connections about 50% of the time during my trips with the company during the last year. We were stuck next to the jet bridge for about 20 minutes because there was no one to operate it; as a result, I arrived late to get on my next flight. They close the flight even though there were about six passengers having connection delays because of American, the company refused to let us in the airplane even though the flight was in the ramp for about one more hour for unknown reasons."

Plussat: "The crew"
Miinukset: "The food"

Miinukset: "Cabin was like an icebox. People were wrapping up in sweaters and jackets. Many raised hands observed attempting to close the overhead vents. Multiple complaints to flight crew yielded a minor improvement but it was still on comfortably cool."

Plussat: "Planes were clean and spacious"
Miinukset: "Airline didn't seem prepared with crews. Both legs had crew mgmt issues."

Plussat: "The dinner was good"
Miinukset: "All the flight attendants were hanging out in the back. Socializing like we were invisible. They seemed to prioritize one another over the passengers. It felt a little odd."

Plussat: "I like the in-flight attendants as they are courteous even though it was late night flight. I cannot complain at all."
Miinukset: "Gate agent refused to try to put my 9-year-old son to sit next to me. She said "It's full flight" right out of the bat. Well, even if that's the fact of the matter, at least, be kind in responding to customer's inquiry. My son was seated across the isle, same row, but in reality the row was not even straight. And as a little boy, he cannot sleep straight and he has to lean to a stranger's shoulder? Thankfully I got a nice gent who should have sat next to him who were so kind to exchange seat with me. It's all in the attitude.... hopefully my attitude is not as bad :-) But maybe the gate agent was so tired for it was the last flight from ONT, at 1 AM. Bless her heart! Thank you though for your help to get the plane leave on time.!"

Plussat: "Nothing"
Miinukset: "Terrible parking, had to book a later flight an extra 75.00 for my bag."

Plussat: "Nice staff!"
Miinukset: "A bit bumpy!"

Plussat: "The food was fabulous!"

Plussat: "Food was really good, crew members fantastic. Boarding was a little messy, a mix between anxious passengers and weak organization."
Miinukset: "The entertainment system didn't work and there was no way to solve it. It should've been checked before. It was a 9-hours flight with almost nothing to do."

Miinukset: "No food for sale"

Plussat: "one more bag"

Plussat: "Entertainment service and film variety was good"
Miinukset: "Seats are too small, no place for my legs"

Miinukset: "New plane and excellent service. The flight was on time and the crew was very servicial."

Plussat: "It was easy to travel"

Plussat: "Good food"
Miinukset: "Online check in for one of our two passengers was impossible. Simply never worked. At airport check in desk, manual data entry errors during airport check in caused issues during customs at the end of the flight. Also we were not seated together initially even tho reservations were made months in advance. Airline online check in was pushing us to pay extra for seats together."

Miinukset: "Free seats in economy class are way too squeezed for a 10 hours flight."

Plussat: "1. Let me check in online but NOT my wife ... we are both Advantage Gold & TSA pre .... wasted 2 hours on the phone with idiots in their Manila call center 2. An ancient plane, cramped seating, wretched food. 3. An hour late departing JFK & arriving CDG so right in the middle of Paris rush hour !!"

Plussat: "When we arrived, we found the plane was changed, and our seats were in the middle, and separated. We had paid extra to have window seats.. After speaking to one of the gate attendant ( Arturo ), he went out of his way to accommodate us, and we ended up with great seats. Friendly and accommodating crew! ."

Plussat: "The only good part was that I had no one sitting next to me"
Miinukset: "We had a 8 hour delay in Lima and the customer service was terrible. I did not know what was going on for hours on end and they keep giving all the passengers the loop around. I work in the hospitality industry and this isn't the way to treat your paying customers"

Plussat: "Snacks and beverage"
Miinukset: "Delays"

Plussat: "Got to my destination on time."
Miinukset: "Where to start? How about when I checked in at the counter, I asked the check in attendant to add my FF number on my ticket. They said they'll get right to it, handed me my tickets and sent me on my way. It never happened. Not a big deal, I can request the mileage post flight, but still something. Look at my tickets, that I had booked a week in advance and specifically reserved an aisle seat. My ticket says "Priority Verification," whatever that means. Turns out it means you don't have a seat, and you get the worst of the worst. So what seat is the worst? How about the middle seat in a row of 5. The middle in a row of 5, on a transoceanic flight... What kind of airlines has 5 in a row? The guy next to me spent $300 for his ticket, I spent $1200, for the same flight, and this is the kind of seat I get? The plane felt like it was straight out of the 90's, carpeted center walls, old seats, tiny tv's. Overall, a plane that felt had not been updated in decades. Took 20 minutes for a flight attendant to respond to the flight attendant sign. This wasn't during beverage or food service, just a normal time at cruising altitude. They also don't have eye masks. Every other transoceanic flight I've been on has them provided in the seat pocket, American Airlines doesn't even have them on the plane! Economy class has no USB or power outlets, the in flight entertainment is about a 5" screen in probably 260p resolution. Decent selection of movies, but you have to join the movie in progress or wait approx 10 minutes for the next movie to start. Legroom was okay unless you had one of the entertainment boxes in your way, then that takes up 30% of your space. Some of the tray tables do not have cup holders, on the top, bottom, or anywhere on it. Also my table was tilted, so every time I put a cup on it, it slid right off. Seems like a minor complaint, but eating dinner and fighting a sliding cup the whole time is a pain. Dinner and breakfast tasted decent, but you can tell American is cheap on the food. Most airlines will give something like a main course, a bread roll, fruit cup/salad, juice, small dessert. American gives you the main course and a fruit cup and that is all. Crappy utensils too. Overall, if I had paid maybe $200 for the flight, I wouldn't have any room to complain, but because American holds the government carrier contract for FY17, I had to fly on them at exorbitant cost, and would never recommend them to anyone."

Plussat: "Entertainment package at your seat was easy to use and had a wide variety of movies, music, etc. to please anyone. Plane was new and everything worked. Arrived early!!! Captain was best attribute of the crew."
Miinukset: "Crew seemed to be robotic, no personality, just doing a job. Food was just OK, nothing special, but at least it was somewhat tasty."

Plussat: "Very nice gate crew, efficient boarding, quick and efficient takeoff"
Miinukset: "Found out that a lot of Argentinians do not obey the crew rules. Before the seatbelt sign turns off they already start moving to the front of the plane. But off course is not the airline duty to teach manners."

Miinukset: "American Airlines delayed my flight over 16 hours. Very unhappy."

Plussat: "Nothing special. Horrible food (the worst in years). Cabin crew try to manage but a refurbished plane doesn't justify more than double for a substandard bussines class."

Plussat: "Easy to book. Reasonable price. 10/10 would book again."
Miinukset: "Nothing."

Miinukset: "Flight was delayed 4 hours so we missed our connection. The entertainment system was down during the flight and all they did was apologized over the speaker. There was no rep waiting to help upset customers so we had to wait TWO hours in line as there were only 2 girls at the counter when there are 6 counters. They were completely unapologetic and although they set us up on another airline to fly back, the whole experience was completely unsettling. AVIANCA NEVER AGAIN!!!!!!!!!!"

Plussat: "The crew really good"
Miinukset: "People at the bs as airport didn't organize everything. Lines all over the place and two flights cancelled to the same destination in less than 24 hours! Got lucky that they didn't move us onto a next flight because there was a domino effect on the flight. I stead of solving a problem for 200, they began to make problems for 600."

Plussat: "Everything"

Plussat: "On time, very friendly and accommodating crew!"
Miinukset: "My screen didn't work BA to Dallas but I didn't ask for help either!"

Miinukset: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."

Miinukset: "Why are there no more blankets?!?! Or if there are - they are for First Class only. Ridiculous"

Plussat: "Movies. Upgraded to more spacious seat."
Miinukset: "Dry dry dry. Hard to sleep."

Plussat: "The fact I made the flight"
Miinukset: "Nearly missing the flight that my luggage did not arrive with me that I had to go back to airport 6 hours later to get it!!!!!"

Plussat: "the different sections of the plane made it feel smaller. Great food in flight along with the entertainment."
Miinukset: "it was a long flight, not enough movies to watch throughout the flight. Only dc outlets available which i wasn't prepared for"

Plussat: "Right in time and crew very responsable."
Miinukset: "The audio for film's didn't function in many places of the plain."

Plussat: "Business class is very good"

Plussat: "Service"
Miinukset: "All was as good as expected"

Plussat: "There was more legroom than I expected."
Miinukset: "Departure was delayed by hours due to the Air Canada computer systems going down. That made it an even later redeye, but the cabin crew insisted on waking everyone up to serve dinner at 2am. Boarding in Toronto was a mess, and the details about what was wrong were very sketchy."

Miinukset: "Not enough washrooms for # of people. Denied us of from WR. Food carts blocked WR access to most people for long periods of time."

Miinukset: "Terribly small seats"

Plussat: "How I was treated How I felt was wonderful."
Miinukset: "Nothing"

Miinukset: "No potable water on board meant no tea or coffee."

Plussat: "Pretty smooth flight overall. That being said, I don’t mean nd turbulence, the air pockets really get to me. Great service though"

Plussat: "The crew to San Francisco"
Miinukset: "canada rouge"

Miinukset: "First flight was delayed so I missed my connection to Brazil, was left stranded in Toronto for 24h without a hotel or restaurant voucher."

Plussat: "Flight was bearable"
Miinukset: "Small uncomfortable chair. Unappetizing snacks"

Plussat: "Great service, multiple meal/snack services and staff was friendly and helpful when needed,"
Miinukset: "The customer service line through telephone was not very helpful and seemed to cause more worry when we ran into a problem with our flight."

Miinukset: "Not impressed with luggage fees that were not indicate but hidden in price - and all the nickle and diming on every little thing.. ruins the overall experience"

Miinukset: "They feel like seats for budget flights."

Miinukset: "Food was grose. Seat was located on an emergency exit and supposed to be "preferred". Worst seat ever. Right next to the window is very uncomfortable since your stuck to the wall if the plane. Theres no window on that row. But this specific seat is awkward and very uncomfortable."

Miinukset: "Filthy No entertainment Had to pay for beer and wine"

Miinukset: "Party of 7, all split up in different seats. Aircanada was completely useless to help us out Big discussion on the plane with other passengers. Flight was delayed, lost our connection. 10 hours at toronto airport."

Plussat: "Brand new aircraft"
Miinukset: "Not gourmet not even fast food. A lot of area for improvement."

Miinukset: "No entertainment no snacks no checked in luggage. You have to pay to rent iPad to watch inflight movies as pay for earphones. Air Canada has become a premium priced airline with extra low cost /no frills service. Sad and disappointing. Last time I am flying with AC. Rather book cheaper airlines and know what to expect than pay a premium and get even less than the low cost option. Boarding staff was rude pushing people etc"

Plussat: "Nothing. NOTHING."
Miinukset: "It took two hours to check my bag at the airport. The plane engine needed to be jump started, and I missed my connection flight to Paris. I had to spend an entire day stuck in Toronto, sick from terrible Hotel and airport food, cheap vouchers for terrible food, I missed my traveling companion who made the flight to Paris. I left my hat on the plane after the terrible flight in which they refused us any basic courtesies for the numerous passengers who were about to be stranded, and then the grooming crew kept my hat instead of turning it in to lost and found. Best part? Customer service told me that since I booked via Kayak, that I was not a valued customer and that they would not extend any courtesies to me for destroying my work trip itinerary."

Plussat: "The flight attendants were very pleasant and helpful. My entertainment app was not letting me play a movies so they gave me a tablet for free. I thought that was very nice customer service."
Miinukset: "Nor enough moxie choices and mostly old ones. The exact same ones were playing on my return flight. The food options were not great. Not enough of a selection. Also my daughter and I were assigned seats apart and I felt not enough was done to help us sit together. We had to handle it ourselves once on the plane."

Miinukset: "Nice flight. A bit of delay, otherwise everything was fine as always :)"

Plussat: "Good breakfast."
Miinukset: "Cabin was cool"

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "Very good !"
Miinukset: "N/A"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Miinukset: "Good flight.. but.. (1) GTAA Ground support on luggage is totally inadequate for this aircraft.. a 30 min wait after the long walk from the landing gate and clearing customs. (2) the new flight tracker program is idiotic with unrelated place names flying all over the screen with no clear sense of where we are."

Plussat: "The most important thing of course is that we arrived safely of course. The plane was clean, the staff members were polite."
Miinukset: "The seats were so small and terribly uncomfortable. I looked it up and it seems they are some of the smallest seats in the industry. They packed the dreamliner with more seats than it was meant for, making it really cramped for an international flight. Most people had to sit with their feet in their chair because it was so uncomfortable, and my knees were jammed up into the back of the seat in front if I put them down. And I'm only 5'7" so I can't imagine what it would be like for people 6' and above. The seats are hard, narrow and sloped at an odd angle. The bathroom design is poor - the lids of the toilets will NOT stay up and come crashing down on your back when you sit down (disgusting!!). I tried 4 toilets before I could find one that worked without the loose lid. Also the food was really inferior. It is the worst food I have had on an international flight, and I have flown many trips including Delta, Emirates, British Airways, Air France, Lufthansa, Singapore Airlines, etc. There was also a much smaller movie selection than I am used to. Overall it seemed like a budget airline and was one of my least comfortable trips."

Plussat: "Smooth flight and we arrived ahead of schedule"
Miinukset: "I as first time travel from US to Canada no information given on flight regarding how to get to connections and customs. Unaware of requirements to claim luggage after customs and before security We were surprised at the lack of any offer of snacks on a five hour flight"

Plussat: "On time"
Miinukset: "LaGuardia construction!"

Plussat: "TV screens and entertainment were nice."
Miinukset: "I would like to have the two meal options be one with meat and one without. The quality of the meal could have been better."

Plussat: "Cabin crew were really nice."
Miinukset: "The media selection was minimal."

Miinukset: "Plane was 3 hours late. 10$ meal voucher was all I was given. Had to run to make my connection to europe. Causing lost luggage for 3 days."

Plussat: "The domestic crew were exceptionally good natured and attentive. Especially Daniela."
Miinukset: "Not much to like on this flight except the food. However, it's airplane food so it's expected to be not so good anyway."

Plussat: "Flights were on time"
Miinukset: "Service was good"

Miinukset: "Lost my bag"

Miinukset: "2h and 4h30 h late"

Plussat: "A fine flight, considering how small the plane was."
Miinukset: "Boring food. Better than none at all, I suppose. I had the vegan option. Perhaps they are trying to discourage vegetarians from eating on the plane at all? It took half an hour on the phone to even arrange it."

Miinukset: "Check in process was slow and messy. Check in clerk I felt with was borderline rude. May want to consider a check in kiosk to speed things up. I stood in line for almost 40 minutes waiting to check in before I pulled out my phone and checked in online at that point I was only half way through the line. If the flight hadn't been delayed I might have missed it. Additionally once boarded the cabin door was closed the second the last person entered the plane. An announcement was made that we couldn't leave till everyone was in their seats. But enough time had not been given to the passengers to even get down the aisle before such a snippy comment about needing everybody seated was made."

Plussat: "crew was awesome"
Miinukset: "that people can recline their seats in coach. very uncomfortable and there's really not enough room to do this."

Miinukset: "My flight and itinerary was cancelled due to the booking staff i planned my travel arrangements for to Mexico. They cancelled the round trip flights i had departing from vancouver to mexico and back so i never was able to use this flight to Vancouver and now will just have a credit there until used. can provide a better rating once i am able to use the flight."

Plussat: "On time. Clean. Efficient"

Plussat: "The pilots did an amazing job navigating around a passing storm."
Miinukset: "Flight boarded late and then was delayed on the tarmac for an hour to unload baggage for passengers that did not make the flight due to security/customs. Minimal legroom"

Plussat: "Entertainment"
Miinukset: "Small seats, no legroom, mediocre food"

Plussat: "The flight was smooth despite prior warning from the pilot of possible turbulance.The flight attendants were generally friendly and helpful."
Miinukset: "It was delayed almost half an hour."

Plussat: "The 787 is avery comfortable airlplane."

Plussat: "Great cabin crew smooth take off landing and little turbulence . Also having in flight entertainment"
Miinukset: "Having to make a connection rather have a direct flight from Zurich to Philadelphia"

Plussat: "Although I didn't have a seat assignment when I went to the airport I was treated very politely and given my choice of seats."
Miinukset: "My first message was to advise me my flight was 2 hours & 45 minutes late 2 hours before I was to go to the airport. My seat light switch didn't function neither did the jack on the entertainment system (unless one held it in exactly the right way while watching. I lasted 1 1/2 hours before I gave up. So I spent 2 hours dealing with being able to fly with Air Canada before I even got on the plane. I'm switching."

Plussat: "Great service, on-time flight."
Miinukset: "No complaints"

Miinukset: "air canada overbooks their flights....consequently, i wasn't able to be on the flight that i had booked with kayak. they have flex seating which gives business people who fly alot preference to change their flights at a moment's notice. bad policy for the rest of us."

Plussat: "It 3 years ago. Why would you ask now?"

Plussat: "Nothing"
Miinukset: "Better plane Leave on time.....almost missed my connection to NY Lost my bag"

Plussat: "Check-in for bags was fast and the staff was very friendly."

Miinukset: "It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa."

Plussat: "The seat was ok and the crew was very kind"

Miinukset: "Delayed first leg, missed connection 3 hours delayed AND they lost my baggage"

Miinukset: "It is an airline that deceives you"

Plussat: "The plane was large and the seats very confy."
Miinukset: "The AirEuropa App, doesn’t work very well with IPhone, getting constantly error signs. I decided to change my seat after getting the boarding pass, but it was impossible. The app didn’t allow me."

Miinukset: "If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent."

Miinukset: "The hidden baggage fees was a surprise when checking in. I have never not been allowed one check in bag for an flight from Europe to the US. The crew did what was needed but made you feel like they were doing you a favour by showing up for work. Other airlines such as emirates, ethiad, virgin Australia all make a person feel welcome with great attention to detail international flight from Europe to the US. I will never fly air Europa again as I feel they are dishonest. The charge for the headphones is ridiculous when the entertainment is limited (most tv series will have one episode and the shows are old) The food was sub par. The sandwich with one sliver of ham was pathetic and the main meal was lacking with only chicken and rice, a small desert, no fruit/ salad and or crackers with cheese which is the norm on international flights."

Miinukset: "Kayak listing did not specify that luggage was not included in quoted price and had to pay $150 for each piece of luggage per leg."

Plussat: "Nothing."
Miinukset: "Air Europa is the worst company in the world."

Miinukset: "The flight was 3 hrs delayed. I bought and took another flight."

Miinukset: "There was a 2 hours delay that caused me to miss my other flights, without any compensation or at least apology"

Plussat: "I loved the selection of movies and games. I was surprised to get two meals, both dinner and breakfast; the food was good and appreciated."
Miinukset: "Boarding was a little confusing, but I was happy to get on the plane and have space for my Carry-on"

Plussat: "The plane was clean and spacious."
Miinukset: "Although a short flight, there were no complimentary food or drink options."

Miinukset: "I was charged $150 for my luggage because I booked it through kayak rather than through the airline’s website. I’m very upset about this because my friends who also booked it woth third party sites got the luggage checked in for free."

Plussat: "The fly attendant was very nice and helped"
Miinukset: "The worst experience ever, they charge $190 extras"

Plussat: "Everything was good."

Plussat: "On time"
Miinukset: "I was ticketed on AirFrance/Delta, but I guess they are a part of Skyteam and the plane was Air Europa Old decrepit aircraft, that had years of accumulated dirt between seats and such No personal TV screens Food was as bad as it gets for the snack, though the main meal was as they all are except more frugal. Headphones were available for 3 euros- never had that occur on an international flight. I will always ask if my ticket includes Air Europa as an operator and avoid them if that is the case"

Plussat: "Overall was good. Seats, tv. The captains were perfect and the landings awesome. Thank you for that."
Miinukset: "Some of the crew lacks interpersonal relations and after some time they stoped their rounds. The flight office said there are 3 meals and we have been served barely 2. One hot meal and one piece of brad after. They gave others snacks but didnt offered to all the same."

Plussat: "good service"
Miinukset: "cramped chairs and an attached box under my seat limiting foot space. Also i didn't like having to plug into their wifi and pay a fee.so i didn't use it. couldn't figure it out either since my phone had been stolen at the MAD airport and all I had was a kindle fire."

Plussat: "All good"
Miinukset: "The plane had no entertainment inflight"

Miinukset: "A small child was allowed to be in business class and disturbed me during the flight. I thought small children are not allowed"

Plussat: "Bran new Boeing 787"

Plussat: "Two meals and some in-flight entertainment. Not too bad. You can order a special meal (such as vegetarian) by calling the service center, and it's served first."
Miinukset: "Red-eye flight, econ seat uncomfortable for sleeping. Fewer entertainment options than other airlines"

Plussat: "The staff were friendly, 1 woman went out of her way to help everyone. The plane was clean, bathrooms also, seats were roomy enough. Plane felt like it may be a newer one."
Miinukset: "You had to pay for all food and drink. No complimentary anything offered, even water."

Miinukset: "Food was paid although it was not a surprise. We did not have anything so can't really judge here? No onboard entertainment."

Miinukset: "prop plane"

Plussat: "nothing"
Miinukset: "1.5 hrs delay in arrival. there were 9 people at the departure gate. The plane was at the gate two hours before departure; but the flight is delayed due to 'late arrival' of the equipment??? Air bus 330, circa 1970. toilets were worn out; tv screens were flickering (can't even see what's on the screen on the walls), wifi cutting in and out, meal was poor; main dish, bread and desert, that's it. In Madrid, after the flight from Zurich landing in terminal E, it was a 45 min walk to terminal A, international terminal. No bus, no assistance, no one to ask how to get there if one is in a hurry. no info desks to be found anywhere. I can't even imagine for a disabled person. THe airport crew with a cart would not give a ride to an old lady with cain. Wow. It is the worst airport anywhere I have flown out of. The check in process was less than good or efficient. I would not fly this airline nor connect through Madrid."

Miinukset: "More than 4 hours delay and nobody was able to tell us anything, nobody was updated in the gate, terrible information and service, Internet service was terrible, the only quick procedure was to charge my credit card, after this terrible reception"

Miinukset: "Excellent plane. Good food."

Plussat: "Modern airoplane"

Miinukset: "My flight was changed twice after I purchased it and it was delay over two hours. When it finally was time to"board" we found ourselves getting into a packed bus where we needed to stand to get to the actual plain. They never anouced it as such, elder people that night were struggling without previous notice. Very unprofessional and insensitive airline. Never again."

Plussat: "I book this flight 1 hour before take off because TAP Portugal screw me over and didn't want to put me on the next flight since I missed my first one because of a delay due to the storm in another airport. SCREW TAP PORTUGAL NEVER FLY WITH THEM:"

Miinukset: "The boarding procedure need to improve."

Plussat: "Entertainment and the airplane itself was awesome, very please with the overall experience."
Miinukset: "The food quality was pretty bad. Also, they would make you start the line to board, but we wouldn't start boarding for another 15 minutes, so the lines took extremely long."

Plussat: "The staff is very helpful and the food is very good."

Plussat: "The staff was friendly, but that´s about all."
Miinukset: "NO way to fly overseas. I am a 5´0 ft petite woman and I barely had enough room to in my seat, let alone trying to sleep. The window seat was in economy so I did not expect much but I did not expect to have the person in front me in my lap when they put their chair back. The movie player also did not work: sound going in andout, turning off, pausing- it was irritating."

Plussat: "Two meals provided was nice. That's different for an overnight flight."
Miinukset: "The air conditioning want working, or want on most of the flight. Miserable. Combined with a broken headrest on my seat, and being cramped up, it was one of the most uncomfortable flights i have been on in a long time."

Miinukset: "Food"

Plussat: "Service was superb, meals excellent, new plane comfortable ... Highly recommend ..."
Miinukset: "The time allotted at the MAD airport for connection was tight ... a LONG way to walk with a carry on bag and through lines of people. Need to make flyers over 65 aware of that ...."

Miinukset: "Very old plain for a 13 hour trip... It was a very painfull trip. The entertainment was poor and from my seat I couldn't see a thing! The crew elas not very strick considering rules: I was forced to warn a passenger to turn off his Phone when we had already took off. He was in a call for almost 15 minuts since we turn on our seat belts!"

Miinukset: "Boarding started almost 45 minutes late and no one knew why, crew was very short with everyone, once again no entertainment available"

Plussat: "Food was good, service was great. Seemed like a brand new plane."
Miinukset: "Smelly passengers"

Plussat: "Yes i like"

Plussat: "Everything from boarding to luggage pick up went smoothly. The food was ok."
Miinukset: "Wasn't as comfortable. It would Have been nice to have a little more leg room"

Miinukset: "No nos dieron nada de comer ni de tomar"

Miinukset: "No Food, no entertainment"

Plussat: "The client service was a mess"