Etsi halvat lennot välille Buenos Aires Ministro Pistarini - Helsinki

"Good"

Plussat: "Very professional and polite crew"

Miinukset: "No snacks or water except in the back of the plane. It felt like I was bothering the flight attendants when I went back to get a snack. Most good international flights place snacks in the galleys with drinks so you can grab yourself at any point at your discretion."

Plussat: "Staff & food were excellent."
Miinukset: "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."

Plussat: "Everything! Food was amazing!"

Plussat: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Miinukset: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."

Miinukset: "The airport in Turkey had no a/c it was sweltering and packed. It smelled to high hell. Boarding was crazy with people shoving and pushing and cutting each other to get throug"

Miinukset: "Have yet to arrive"

Miinukset: "Bumpy ride"

Plussat: "The food was excellent"

Miinukset: "Extra extra and private security passing from Istanbul airport"

Miinukset: "Everything I enjoy flying with turkey airlines"

Miinukset: "I missed my flight from ABV to Istanbul. The customer representatives at the airport office couldn’t help me find or place me on another flight. They wanted me to purchase a new ticket and pay full price instead of the difference. The flight ime on my itinerary was 12:15a on Sunday (instead of 00:15) which confused me. My flt coming to ABV, airline left my baggage in turkey too and had no representative at airport to inform us what happened. Seems airline treats flights to Nigeria this way"

Plussat: "Dessert, food, entertainment."
Miinukset: "Seats were not too comfortable."

Plussat: "The staff, the comfort, the food, the green tea aroma scents in the restrooms. <3"
Miinukset: "N/A"

Plussat: "Some of the crew members were sweet, and helpful. I liked that the bathroom had soap and lotion as well."
Miinukset: "The security was rude when we were getting into our gate. They humiliated a man because he didn't understand their accent. There was a group of young employees and they came off as very immature. There was a crying baby next to me for the majority of the 13 hours. They ran out of food, and I had no choice but to eat the pasta option even though I do not eat pasta in my normal life. My knees hurt from not having space to stretch out for such a long flight. It was freezing cold and they did not have extra blankets. It felt like my section kept getting skipped over for everything (food, liquids, general checking in to make sure people were okay). We boarded late, and left late. When I arrived the luggage took VERY long - almost an hour - to come out."

Plussat: "Food, boarding"
Miinukset: "Tight seats"

Plussat: "Food was great, flight was on time, clean plain, great interior, great entertainment."
Miinukset: "Really limited leg space. I'm 5.9 and felt like I was a giant, couldn't stretch. Ordered kids meal at the time of ticket purchase but due to some reasons that crew could explain there was no food for our two year old. They offered a regular meal which my son did not want to eat. Crew was not super friendly and that seems to be the norm for this airline. Limited s"

Plussat: "The staff is awesome and made the trip comfortable. I aldo liked how quickly we boarded!"

Plussat: "Courteous service. Good food."
Miinukset: "USB plug did not work, but was offered a different seat."

Plussat: "Friendly crew, on time, spacious seats, extra bus to gate for business travelers, outstanding lounge in Istanbul; overall great experience"

Miinukset: "Expedia has doubled charged me for this flight and do not reimburse. You can't issue two seats for only one person. It's a scam."

Plussat: "Good was pretty good. Most crew members were friendly."
Miinukset: "We were over 2 hours delayed leaving and didn't really get much of an update form the captains about progress during the delay or how the delay impacted our estimated arrival time."

Plussat: "Short flight-everything fine. Great plane."
Miinukset: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."

Plussat: "Boarding was smooth"
Miinukset: "Food needs improvement and staff should be more friendly."

Plussat: "Pretty much everything except for the fact that they have no entertainment in Russian"

Plussat: "Amazing food. Can't believe how good the desserts were. Entertainment also top notch."

Plussat: "-"
Miinukset: "How come a Business Class doesn't have sleeping masks? Unbelievable."

Plussat: "Great seat (3A), great service and food. Very friendly crew. Entertainment is great with plenty of movies."
Miinukset: "Check in in Istanbul was long and confusing due to new safety measures. I had 4 different passport checks with one pat down search and carry on search. Not enough time to even enjoy the Turkish air lounge. However I do. appreciate the safety measures and the effort that come with it. I rather be safe than sorry. The security personnel was very friendly."

Miinukset: "The veg food is quiet bland"

Plussat: "Add good airline to Atlanta to eu"

Plussat: "So quick boarding"
Miinukset: "No entertainment due to "technical issues" Also old fashioned entertainment system with different channels older plane"

Plussat: "I really like the food and the crew members. they all were very kind and nice to us."

Plussat: "Entertainment was Okay, and that was the best of it."
Miinukset: "Customer service gave us false information about delays, almost missed our flight. The check-in agent had to call for manager. And the manager told us if we didn't check-in online, they wouldn't have let us board our flight. The seats were cramped, the food is way worse than it was before. I doubt that we will fly with Turkish Airlines ever again."

Plussat: "Turkish canceled my return because I had the bad luck to miss the conection flight , I had to buy another ticket in another airline and even that they fined me"

Miinukset: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"

Plussat: "When we arrived at the gate we were told they did not have us in the system and the one gate attendant told us that the airline did not like Kayak. We were then forced to stay in the airport hotel at a rate of almost $200.00 as we were unable to secure a flight on a different airline until the next day"

Plussat: "Lending was excellent"

Miinukset: "My new iphone was stolen off the plane. I have complained to the turkish airline people. They tell me fill out feed back forms. I did no response yet. I want to be compensated for my stolen phone"

Plussat: "Service from the flight attendants were fantastic. The food was delicious and the entertainment included plenty of movie options. I'm also glad that my bags were never lost throughout all of my flights this summer on Turkish Airlines."
Miinukset: "I know seats in the 777-300 recline but do not disrupt the next row's space. That was not the case on the Airbus A330-300. It would be nice if the same seats were on the Airbus aircraft I flew from Istanbul to Bangkok."

Miinukset: "Our flight was canceled and we lost an entire day of our vacation (apartment rental, car rental, etc). Before leaving to Istanbul when we were in New York we asked if they would reroute our flights from New York City to Naples, Italy since the terrorist attack occurred in Istanbul causing the airport to be shut down. We were reassured that there would be no problems and we would be rerouted once we landed in Turkey, and lo and behold our flights were canceled. We had to spend the day in Turkey, pay for our own food, and pay for the visa €30 per person. This all could have been avoided had they rerouted our flights to another city."

Plussat: "Great crew. Pretty warm, helpful, friendly and very professional. Enjoyed the entertainment too n the flight arrived in good time."

Plussat: "Food, service, attitude."
Miinukset: "In Istanbul airport not enough people speaking English. No USb to charge my phone."

Plussat: "everything. it's really a good option!"
Miinukset: "nothing really"

Plussat: "Attention & willingness to help. Very pleasant flight from start to finish"

Miinukset: "Will send email re all the problems encountered . Never did make flight and Turkish Airline counter was shut down when I attempted to reschedule the flight....no telephone number listed on E ticket confirmation, Tam Linhas Aereas counter personnel were unable to assist with issue. Overall, totally dissatisfied ....felt that I was hung out to dry in at the Buenos Aires Airport!"

Plussat: "Turkish Airlines is the best. Great food. An entertainment system that is really in a class of its own, especially on this flight -- large, crisp screens with lots to watch. Wonderful service. Great prices. I'll be back!"

"Food is dreadful Service is top notch"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic"

Plussat: "Plane from Munich was late coming to Zagreb, so my flight was late because of that and was about to lose connection flight from Munich to Brussels. Then, Lufthansa drivers waited in Munich, put us in vans and drove us to plane for Brussels. Amazing service!."

Miinukset: "Los Angeles to Frankfurt on an A380 was great. Flight to Tel Aviv was good. But trying to navigate around Frankfurt was very difficult."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Flight attendants were excellent and very accommodating."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Staff was great. Service impeccable. Quick, good flight"

Plussat: "Smooth flight. Friendly crew."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "The service"

Plussat: "Very attentive, friendly and multilingual crew, frequent offers of food/drinks, good selection of movies"
Miinukset: "More a problem of the San Francisco airport than the airlines, but getting through passport control/customs involved multiple VERY long, slow-moving lines with very few people working to process the crowds. Then, even though my bags were checked all the way through to my final destination, I had to pick up my luggage and re-check it, and go through security again--and that also seemed poorly organized and/or short-staffed."

Plussat: "The plane was very good , the hospitality was very good b"
Miinukset: "Every thing in Lufthansa was horrible"

Plussat: "The various entertainment choices, movies, tv and games to while away the time."
Miinukset: "food was mediocre"

Miinukset: "The entertainment center at my seat was not working properly and kept stopping and would have to be reset."

Plussat: "The selection of in-flight movies is excellent. That has been my only positive experience"
Miinukset: "Lufthansa is always late, every single flight I have caught with them has been at least 45 minutes late. Additionally they are very inflexible if you want to make a change to your tickets after purchasing. Boarding the plane is handled very inefficiently and takes much longer than most other airlines. The food is mediocre and the drink cart only comes by every 2 hours or so which is far too infrequent"

Plussat: "Check in, crew and food"
Miinukset: "Over than one hour to board only one security lane was open and no enough trays for check our stuff"

Miinukset: "My granddaughter of 3 years had painful ear block and the crew was so unfriendly about it unlike other airlines that try to offer remedies. Both legs of the journey the crew was lousy on this. So child unfriendly"

Plussat: "Crew was courteous and available.The aircraft was new and clean."

Plussat: "Very comfortable aircrafts from FRA to FAR and back. Nice service, nice staff"
Miinukset: "The food becoming worse and worse each time.. I think it is better to Lufthansa to reduce price of the ticket and do not serve such kind of burgers.. Or improve the quality of food if they still positioning as the one of the best airlines."

Plussat: "Your staff is professional and extremely smart, well versed in many languages. Keep up the good work!"

Plussat: "Crew was very courteous and efficient"
Miinukset: "Seats were too small. I noticed my neighbor was a fat big woman and she was occupying part of my seat and arm rests so I couldn't move because she was almost on top of me. It was a very unconfortable journey."

Plussat: "They welcome you on the plane."
Miinukset: "They tried to make me pay for my laptop bag, telling me it was a handbag. NEVER pay for a laptop bag!!!"

Plussat: "Nothing special. Very early flight. Just wanted coffee.... Then sleep"

Plussat: "The most comfortable trip"

Plussat: "No entertailment because of the short flight, but free beer or wine was nice and a sandwich!"

Miinukset: "Crew members were awful and rude and unhelpful. I landed in Munich and had to run to my next flight and when I asked a Lufthansa staff for help in making my connecting flight he turned to me and said "I don't care-this isn't my problem" upon finally making it for last boarding call to my next flight the staff were rude and unhelpful-I was so stressed I literally had a stomachache and felt completely unwelcome."

Plussat: "Excellent"

Plussat: "Very professional crew !!"
Miinukset: "Nothing to write ."

Plussat: "Able to start viewing entertainment while waiting for boarding and after landing."

Plussat: "bad service"
Miinukset: "everything"

Plussat: "Same as above but even better."

Plussat: "Service & timing..."
Miinukset: "It took them time to fix my entertainment screen..."

Miinukset: "They had grabbed my carry-on luggage at the gate. I specifically told the gate agents that I put heirloom plates that used to belong to my mother in my carry-on. They assured me it would be handled properly. Well this promise turned out to be lie. The plates were broken. Even though they were wrapped. I am sad and angry. My carry-on was small and light. There was no reason that it should be singled out in the first place. Now what?"

Plussat: "the gate crew didn't care if there was chaos. no interaction with waiting passengers beyond those that queued up with direct questions. i'd liken the experience to herding cattle. customer service skills haven't been taught to these folks yet. if i were basing my lufthansa experience on this alone, i'd go out of my way to fly another airline next time. on the other hand, the people staffing the flight were extremely kind, professional, pleasant, personable. a much improved experience. so much so that i mentioned it to a few people once i got home. this crew has received more training on how to provide excellent service than the gate folks in frankfurt."
Miinukset: "gate crew's attitude. it feels as though they are disdainful of the traveller. customer service matters. manage the boarding process. be nice about it."

Plussat: "REQUESTED FOOD WAS NOT AVAILABLE AND STAFF WAS RUDE"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Good quality: crew, equipment, customer service"
Miinukset: "Frankfurt airport: Had to walk for an hour to get from gate to gate. I was getting off an international flight and onto another international flight. International gates are usually closer than that. On the flight: 1. The armrests pull up, which is great if you're traveling with family or a significant other. But, in my case, it was an overweight and obese lady, who didn't fit in her seat and just slipped into half of mine. I was stuck with half a seat with her arm bumping mine for a 12-hour flight. I landed with a bruised arm. It was a round trip flight. When I had submitted a complaint, Lufthansa refunded me a 100$, which is nice of them, but I think they should have upgraded me for my return flight instead to make up for the first flight being uncomfortable. 2. I paid for the internet service and was charged double for it. Again, had to submit a complaint and was refunded the money. Check-in: The online system wouldn't allow me to check in online because my passport wasn't biometric."

Plussat: "Great job in general"
Miinukset: "The B747 is big and takes longer to board and longer to get your bag. WIFI is expensive at about $19. Seats are cramped or that's what I felt."

Plussat: "The flight went by very quickly and peacefully."
Miinukset: "Nothing comes to mind and that's a good thing!"

Plussat: "The crew was so pleasant, the seats reclined extremely comfortably, the TV and movie selection was great, the food service was prompt and I never felt like I was bugging them if you asked for something extra (not that you needed to ask cause they made frequent multiple trips down the aisles)"

Plussat: "Lufthansa always does an excellent job, even with a gate change."

Plussat: "Even on such a short flight I got a sandwich. It was a salmon sandwich which I never had on any other flights. They usually serve cheese or ham or chicken in the Middle East. It was nice to have something different and nutritious."

Plussat: "Nothing"
Miinukset: "I couldn't get to the flight because it turned out I have to have a visa my two stops returning flight which was not mentioned in vyama website. I called the website and they didn't help me a all. I had to book a new one way ticket that costed me $1450 I have been using Kayak for 5+ years and I'm very disappointed that I had to deal with such terrible vayma experience!"

Miinukset: "Food"

Miinukset: "Flight was canceled. They packed us on another one 3 hours later. Crying babies, bad food and uncomfortable, squishy seats made the flight unpleasant."

Plussat: "Lufthansa was courteous and thorough in getting me to my destination."
Miinukset: "Flight was delayed one hour, causing me to miss my connection. Lufthansa re-booked me but it added several hours to my already long travel day."

"It was so helpful to be able to board the plane front and back. It makes it so much faster. It was also helpful announcements were made in French and English. I cannot thing of anything that would have made that short flight better."

Plussat: "Easy boarding, entertainment"
Miinukset: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Miinukset: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Miinukset: "Staff Curtsy and overall gestures!!"

Plussat: "n/a"
Miinukset: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Miinukset: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Plussat: "Not being charged for my first bag of luggage"
Miinukset: "Nothing"

Plussat: "Crew was nice."
Miinukset: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Plussat: "Average crew. Average seat."
Miinukset: "They could have controlled screening babies better. They just let them scream....."

Plussat: "Tight seat, was moved out of exit row because of my age"
Miinukset: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Plussat: "Amazing crews!"
Miinukset: "N/A"

Plussat: "The cue lines per zone are a brilliant idea!"

Plussat: "The crew"
Miinukset: "Seats! They were too small!"

Plussat: "crew was wonderful, great food, quick boarding"
Miinukset: "cant think of anything"

Miinukset: "Booked with my partner. Ended up sitting apart. Not good"

Plussat: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Miinukset: "Nothing"

Plussat: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Plussat: "Crew was very nice. Food was good and tasty."
Miinukset: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Plussat: "The crew was very gentile."
Miinukset: "No enterteinment on the plane."

Plussat: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Miinukset: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Plussat: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Miinukset: "The seat padding is rather thin."

Plussat: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Miinukset: "Check in process was easy. The flight attendants are all very helpful and kind."

Miinukset: "Na"

Miinukset: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Miinukset: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Plussat: "Great food (Economy class). Good Service"
Miinukset: "Not enough bathrooms on Economy class area due to aircraft design."

Plussat: "Everything was fine"

Plussat: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Miinukset: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Plussat: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Miinukset: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Plussat: "Nothing"
Miinukset: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Plussat: "Everything!"

Miinukset: "Screen broke half way through flight. Food was poor"

Plussat: "The cabin crew was very good!"
Miinukset: "The economy premium seats are very uncomfortable"

Plussat: "Free snack and drinks. Good service."

Miinukset: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Plussat: "What’s not to like!"

Plussat: "It was Amazing staff helpfull and fresh.. love it"
Miinukset: "Flight of almost 3 hours was not entreteiment at all just magazines."

Plussat: "Seat comfort in business class Professional and friendly crew"
Miinukset: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"

Plussat: "Efficient on and off Staff polite and helpful"

Plussat: "Nothing"
Miinukset: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

Plussat: "No delays, service with a smile"
Miinukset: "Nothing to report."

Plussat: "That it was a night flight"
Miinukset: "No airconditioning, no food choice, no space."

Plussat: "leg space in plane"

Miinukset: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Plussat: "Great food, pleasant crew."
Miinukset: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."

Plussat: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."

Plussat: "Crew was wonderful Helpful, pleasant, capable"
Miinukset: "Waiting for late passengers & their luggage"

Plussat: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Miinukset: "Although incoming plane arrived late, flight home arrived 20 minutes early."

Plussat: "I liked their seats, I had enough space to get comfortable flying internationally for 14 hours."
Miinukset: "Just wish they served water a couple times more, because when you're in the plane for the whole day, 2-3 little cups isn't enough."

"Lost luggage as usual"

Plussat: "Excellent plane from comfort to entertainment."

Miinukset: "My charger port wasn't working for my phone, and the movie in wanted to watch wasn't working either."

Miinukset: "Arriving on time to make connection although I am not sure 1 hour 30 minutes was long enough to make our next flight. The baggage took a very long time."

Miinukset: "I ordered kosher food and again American Airlines didn’t get me any"

Plussat: "Everything"
Miinukset: "It’s perfect"

Miinukset: "Time"

Miinukset: "Pilots could have at least tried to talk to passengers on what was causing delays. Just silence"

Plussat: "The seats are hard and unconfortable for a long trip"

Plussat: "Entretaiment"
Miinukset: "Seats (too small and little distance between them) Food (although this time the breakfast was better, AA has the worst food selection compared to other airlines. I just have to get dinner at the airport or eat at the lounge before bording) service is also mediocre, flight attendants are lazy"

Plussat: "The crew"
Miinukset: "The food"

Plussat: "Easy to board. Comfortable seats. Very kind flight crew."

Miinukset: "No snack"

Plussat: "Staff at gate were very nice"
Miinukset: "Flight was delayed three or four times throughout the day"

Miinukset: "Our departure flight was cancelled several times and we were not given an explanation. Poor communication and customer service."

Plussat: "The dinner was good"
Miinukset: "All the flight attendants were hanging out in the back. Socializing like we were invisible. They seemed to prioritize one another over the passengers. It felt a little odd."

Plussat: "I like the in-flight attendants as they are courteous even though it was late night flight. I cannot complain at all."
Miinukset: "Gate agent refused to try to put my 9-year-old son to sit next to me. She said "It's full flight" right out of the bat. Well, even if that's the fact of the matter, at least, be kind in responding to customer's inquiry. My son was seated across the isle, same row, but in reality the row was not even straight. And as a little boy, he cannot sleep straight and he has to lean to a stranger's shoulder? Thankfully I got a nice gent who should have sat next to him who were so kind to exchange seat with me. It's all in the attitude.... hopefully my attitude is not as bad :-) But maybe the gate agent was so tired for it was the last flight from ONT, at 1 AM. Bless her heart! Thank you though for your help to get the plane leave on time.!"

Plussat: "fairly comfortable, crew was helpful"
Miinukset: "Having to use my phone for entertainment, with no place to plug it in"

Miinukset: "Cabin temperature was cold and food could have been better."

Miinukset: "The cabin heat was way too high, I actually was sweating. Boarding took 35 minutes"

Plussat: "On time"
Miinukset: "Seat comfort was awful. I paid more for legroom but the actual seat was narrower then others. No one told me that. So legs were fine but my hips were squeezed. Seat cushion was also minimal. The base of my back was aching before take off."

Plussat: "The food was fabulous!"

Plussat: "Food was really good, crew members fantastic. Boarding was a little messy, a mix between anxious passengers and weak organization."
Miinukset: "The entertainment system didn't work and there was no way to solve it. It should've been checked before. It was a 9-hours flight with almost nothing to do."

Plussat: "one more bag"

Plussat: "Entertainment service and film variety was good"
Miinukset: "Seats are too small, no place for my legs"

Plussat: "N/A"
Miinukset: "This was the coldest plane I've ever been on and they didn't offer blankets for their passengers or turn down the AC. I asked for a blanket and they told me they'd provide me with one and never got back to me. They ignored me the rest of the flight. Shame on them for not providing something so standard as a blanket."

Plussat: "Flight left late, due to mechanical problems, but managed to arrive only a few minutes late"
Miinukset: "No food available, even though flight departed at noon"

Plussat: "Uneventful and on time"

Miinukset: "New plane and excellent service. The flight was on time and the crew was very servicial."

Plussat: "Good food"
Miinukset: "Online check in for one of our two passengers was impossible. Simply never worked. At airport check in desk, manual data entry errors during airport check in caused issues during customs at the end of the flight. Also we were not seated together initially even tho reservations were made months in advance. Airline online check in was pushing us to pay extra for seats together."

Miinukset: "Free seats in economy class are way too squeezed for a 10 hours flight."

Plussat: "Clean equipment and good food"

Plussat: "Overall friendliness of the crew"

Plussat: "Entertainment package at your seat was easy to use and had a wide variety of movies, music, etc. to please anyone. Plane was new and everything worked. Arrived early!!! Captain was best attribute of the crew."
Miinukset: "Crew seemed to be robotic, no personality, just doing a job. Food was just OK, nothing special, but at least it was somewhat tasty."

Plussat: "Very nice gate crew, efficient boarding, quick and efficient takeoff"
Miinukset: "Found out that a lot of Argentinians do not obey the crew rules. Before the seatbelt sign turns off they already start moving to the front of the plane. But off course is not the airline duty to teach manners."

Miinukset: "American Airlines delayed my flight over 16 hours. Very unhappy."

Plussat: "Nothing special. Horrible food (the worst in years). Cabin crew try to manage but a refurbished plane doesn't justify more than double for a substandard bussines class."

Miinukset: "There seets are two small. And they dont sell alcohol. That sucks."

Miinukset: "Flight was delayed 4 hours so we missed our connection. The entertainment system was down during the flight and all they did was apologized over the speaker. There was no rep waiting to help upset customers so we had to wait TWO hours in line as there were only 2 girls at the counter when there are 6 counters. They were completely unapologetic and although they set us up on another airline to fly back, the whole experience was completely unsettling. AVIANCA NEVER AGAIN!!!!!!!!!!"

Plussat: "The crew really good"
Miinukset: "People at the bs as airport didn't organize everything. Lines all over the place and two flights cancelled to the same destination in less than 24 hours! Got lucky that they didn't move us onto a next flight because there was a domino effect on the flight. I stead of solving a problem for 200, they began to make problems for 600."

Miinukset: "The plane was a very old 767. No tv The food was ok."

Plussat: "On time, very friendly and accommodating crew!"
Miinukset: "My screen didn't work BA to Dallas but I didn't ask for help either!"

Miinukset: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."

Plussat: "Nothing"
Miinukset: "-AC was way too high. -Blanket was way too small and thin. Only cover half of my body and they didn't have any extra blankets -There was no free movie available on a flight that's over hrs long. -I got sick because it was so cold"

Plussat: "Movies. Upgraded to more spacious seat."
Miinukset: "Dry dry dry. Hard to sleep."

Plussat: "On time"

Plussat: "the different sections of the plane made it feel smaller. Great food in flight along with the entertainment."
Miinukset: "it was a long flight, not enough movies to watch throughout the flight. Only dc outlets available which i wasn't prepared for"

Plussat: "Right in time and crew very responsable."
Miinukset: "The audio for film's didn't function in many places of the plain."

Plussat: "Business class is very good"

Plussat: "All fly attendants. DId a very good job"
Miinukset: "The little flat tv was not working properly. The plain is too old."

Miinukset: "it took a very long time for take off, and de freezing. That should have been done prior because it made our flight very late arriving in toronto"

Plussat: "Very friendly crew. Great food. Good entertainment system. I sat in premium economy so can't say what the economy section was like."
Miinukset: "Plane was damn cold!"

Miinukset: "Dirty plane, garbage stuffed in seat pocket. Tray table disgusting!"

Plussat: "Boarding nice and efficient"
Miinukset: "Breakfast options a bit limited"

Miinukset: "AC was aware of flight delay due to computer system failure which caused missed flight connections for passengers and yet there was only one customer service rep at the counter in the Toronto Pearson airport to provide directions to stranded and confused passengers when AC1621 landed at 12:30pm on March 13 from Fort Lauderdale. After waiting in line at customer service for more than an hour, I was told I was booked for 9am flight the next day. I was with 2 kids, no options were explained about an overnight stay. The rep put me on standby and said they were flights every hour and told me to wait for next flight. Again no further explanations about standby, I was going from one gate to the next for 3 hours and I wasn't called. When I asked the agent, she asked me to wait. Finally a fellow passenger told me to check with agent at the next gate. That agent found out the cs rep put my family on standby but put a Nonexisting flight #202. So I was never called. I didn't pay money to get this kind of poor service. All I wanted was the basics, get me home without confusion. What a shame Air Canada! Our national pride is on the line. It should be named Air Nada cause no cs whatsoever. Bad management is to blame. Train your staff and hire qualified people to handle tech dept. We have no control over weather but tech backup is worth investing to prevent tech system issues."

Plussat: "Ease of flying right from and to home"

Plussat: "Super easy flight with no hiccups"

Plussat: "There wasn't anything that stood out that I could say I liked."
Miinukset: "I didn't care for the attitudes if the stage working in the Toronto airport. Things really aren't clear there for first-timers and much of the staff was acting like I should already know to do a lot of things when there weren't any clearly posted signs saying so. There is also a huge lack of organization."

Plussat: "Crew we're very accommodating and friendly."
Miinukset: "Seats extremely narrow and back support non-existent."

Miinukset: "Food was grose. Seat was located on an emergency exit and supposed to be "preferred". Worst seat ever. Right next to the window is very uncomfortable since your stuck to the wall if the plane. Theres no window on that row. But this specific seat is awkward and very uncomfortable."

Plussat: "Gate customer service (Jaslon) at Newark Airport was great. When my flight from Newark to Toronto was late and I was going to miss my connection, Jaslon was very helpful by rebooking me on a better flight and having my bags transferred immediately. Second checked bag fee was reasonable,"
Miinukset: "You pay for everything - snacks, headphones, food. Slow counter service at check-in at Newark"

Plussat: "The staff on board the plane were excellent."
Miinukset: "The wireless entertainment system is slow and glitchy and did not work on an older iPad. The food was subpar but by airline standards was middle of the road."

Plussat: "Normal flight. Nothing exceptional."
Miinukset: "Normal flight. Nothing exceptional."

Plussat: "Great food, comfortable seats."
Miinukset: "Long delay on departure, the ground crew decided to leave without clearing us for the flight. Probably helped cause the luggage catastrophe that followed on the next flight."

Miinukset: "Party of 7, all split up in different seats. Aircanada was completely useless to help us out Big discussion on the plane with other passengers. Flight was delayed, lost our connection. 10 hours at toronto airport."

Plussat: "Service flight on time food"
Miinukset: "No movies for 7 hour flight"

Plussat: "Nothing. NOTHING."
Miinukset: "It took two hours to check my bag at the airport. The plane engine needed to be jump started, and I missed my connection flight to Paris. I had to spend an entire day stuck in Toronto, sick from terrible Hotel and airport food, cheap vouchers for terrible food, I missed my traveling companion who made the flight to Paris. I left my hat on the plane after the terrible flight in which they refused us any basic courtesies for the numerous passengers who were about to be stranded, and then the grooming crew kept my hat instead of turning it in to lost and found. Best part? Customer service told me that since I booked via Kayak, that I was not a valued customer and that they would not extend any courtesies to me for destroying my work trip itinerary."

Plussat: "Flight was on time"
Miinukset: "Cramped seats"

Miinukset: "delayed takeoff"

Miinukset: "Food was terrible Flight was not full and I tried to get bettuer seating but I was told there is none available. Then after boarding they had someone else with the same seat number. Very strange"

Miinukset: "a long 5 hr flight, they just give you a drink!!!!(they cant afford even a little bite?) Even at the time of the drink they bypass my line and we had to ask and she said sorry!! We did,nt get the usual boarding notification by e-mail 24hrs before??"

Plussat: "Short flight so can't say much. Lol"

Plussat: "The flight was not fully booked so there was some extra space....ie empty seats"
Miinukset: "The flight was 1.5 hours late in departing. Fortunately we just made our connecting flight in time."

Plussat: "Boarding process was smooth, staff was friendly and helpful, flight was safe and as comfortable as an overseas flight can be. I'll definitely consider Air Canada again and would recommend the airline to others considering it."

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "Everything."

Plussat: "Very good !"
Miinukset: "N/A"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Plussat: "Straightforward flight."
Miinukset: "Two guys behind us talked the ENTIRE flight. This was an overnight flight when most people wanted to sleep. Quite rude for Canadians."

Plussat: "Crew was curtious and professional."
Miinukset: "My inflight entertainment was not working, the sound from the headset was a high pitched screech. This was a long flight with no entertainment."

Plussat: "The most important thing of course is that we arrived safely of course. The plane was clean, the staff members were polite."
Miinukset: "The seats were so small and terribly uncomfortable. I looked it up and it seems they are some of the smallest seats in the industry. They packed the dreamliner with more seats than it was meant for, making it really cramped for an international flight. Most people had to sit with their feet in their chair because it was so uncomfortable, and my knees were jammed up into the back of the seat in front if I put them down. And I'm only 5'7" so I can't imagine what it would be like for people 6' and above. The seats are hard, narrow and sloped at an odd angle. The bathroom design is poor - the lids of the toilets will NOT stay up and come crashing down on your back when you sit down (disgusting!!). I tried 4 toilets before I could find one that worked without the loose lid. Also the food was really inferior. It is the worst food I have had on an international flight, and I have flown many trips including Delta, Emirates, British Airways, Air France, Lufthansa, Singapore Airlines, etc. There was also a much smaller movie selection than I am used to. Overall it seemed like a budget airline and was one of my least comfortable trips."

Miinukset: "The connection process at YYZ airport. You need to clear security twice in order to connect. Risk of missing flights got connection because the walk to terminal is long and security checkpoint is very inefficient and sllw"

Miinukset: "The port for the earphones didn't work 100% You had to jiggle it to get it to work"

Plussat: "Service was good"
Miinukset: "I liked everything"

Miinukset: "Couldn't watch movies unless on iPhone"

Plussat: "Flight attends were very attentive to all passengers. I especially liked that they kept everyone hydrated by offering drinks every couple of hours."

Plussat: "Crew was late on first leg delayed 3 hours than nobody to close the cabin door from outside ,missed connecting flight. Than did not have inventory in Chicago to out up in hotel had to pay out of my pocket and to this day can't get hold of customer service to get claim resolved. Sent through email and nothing. Even went down to my airport in Phoenix to speak and no help. Also lost bag as well. Which later found by united not air Canada. Unbelievable"
Miinukset: "Everything"

Miinukset: "Have you heard of an International flight without entertainment? That's just the surface. Our flight from Athens to Toronto was delayed 4hrs causing us to miss our connection to NYC. When customer service was called for assistance to get another flight, we found there were no flights out after 8 pm. I appreciate the vouchers for food and hotel. But after 35hr of traveling to NYC we come to find that our luggage was left in Toronto. Traveling with Air Canada was a series of poor customer care and negligence. I was very disappointed."

Miinukset: "You put me on Delta once I got to Detroit. Confusing and exhausting when you're not use to different airports and flying."

Plussat: "We missed our connecting flight due to a delay and we were automatically rebooked on the next fight. On an US airline, we would have o stand in line to get that done. We traveled on Rouge, from Venice to Montreal, and it was better than the reviews I had prior. There was an outlet to charge electronic devices and the app was easy to use."
Miinukset: "The delay was due to getting baggage loaded. 1.5 hours. There is an issue there."

Plussat: "entertainment system was very good. Crew were fine. The flight itself was fine as well, no issues with weather, etc so it was just long."
Miinukset: "The boarding at Rome was chaotic. They give you a "zone" assignment but they never used it. People were just milling around trying to figure it out. Weird."

Miinukset: "Air Canada ROUGE to Dublin was a nightmare. Small seats. Could not hear the announcements. When I asked the staff to repeat the information, I was assured that they would. They did not. Since the flight was late on takeoff and connections were lost this was critical. Overhead latches were not checked prior to landing. One opened during landing. Only because the pilot landed gently, nothing fell on the people in the seats. Entertainment!! nothing. You need to have downloaded an app to use your electronic device or rent an Ipad. More money in their pocket."

Miinukset: "LONG DELETED !!!!!!!!!!!!!!"

Plussat: "Flight crew were helpful and friendly, if a bit rushed. But that's understandable."
Miinukset: "No entertainment system. Flight attendant also ignored my request for pasta and instead gave me a chicken, despite numerous attempts to correct it."

Plussat: "Great flight. New and comfortable plane with lots of room. Food was good. Reasonable entertainment was provided with lately released movies. Staff was friendly and accommodating."
Miinukset: "Internet not free on board. For the price of the ticket on an international flight, internet should be included for free. Also no newspaper available on board."

Plussat: "Great crew, delicious samosas! Awesome selection of movies"
Miinukset: "I'm skinny but tall and it is my opinion that these seats are uncomfortably small/narrow The room UNDER the seats is smaller than in other planes as well, so it's tougher to stow your gear"

Plussat: "I enjoy flying and being in the air at high altitude in any air line. Away from everyone else and with a new family who are flying with me."
Miinukset: "The charge per bag is ridiculous. It should be included as part of fare paid. Understood another bag charge as a separate fee."

Plussat: "The flight from Tel Aviv to Toronto was excellent and the food was great. I'm definitely using Air Canada in the future!"

Plussat: "Ease of boarding"
Miinukset: "My husband being injured and in severe pain!!! It ruin our anniversary which was on the exact date of the accident, 4/8!! The sandwich had a razor thin slice of turkey on a big roll!! Shane on them!"