Etsi halvat lennot välille Busan - Helsinki

Plussat: economy plus seats were nice, great movie selection, especially international movies

Miinukset: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Plussat: Food was great, enjoyed watching videos, staff very profession and friendly.

Miinukset: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Miinukset: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Plussat: The crew was great. The soecial meal request was hadled well despite oversight.

Miinukset: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Plussat: friendliness

Miinukset: food

Miinukset: Boarding in New York could have been better organized

Plussat: I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine.

Miinukset: My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!

Plussat: Crew was very polite. Great food and service.

Plussat: The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!

Plussat: Very professional crew. Plenty of in-flight entertainment options. Food was good.

Miinukset: Less magazines in seat pocket (there wasn’t enough room for my own stuff).

Plussat: Food was good. Flight was punctual. Heritage magazine is well done.

Miinukset: Seats

Plussat: Food, the entertainment selection

Miinukset: The crew

Plussat: Customer care was super supportive

Miinukset: Inflight sandwiches

Miinukset: Flight got cancelled

Plussat: Just as I expected. And I made my last connection easily.

Miinukset: Not being 1 hour late

Plussat: Reclinable seats.

Miinukset: The food!! The lights could be dimmed as it was a night flight.

Miinukset: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Plussat: Food and service

Miinukset: Working wifi would be good. Better A/C. More comfortable seats

Miinukset: KLM crew exceed our expectations

Plussat: I was on board with my 4 months old baby. The crew was so kind, they helps me a lot.

Miinukset: N/A

Plussat: Food, service,

Miinukset: Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad.

Plussat: I think Japan Airlines is the best airline.

Plussat: Crew and service were outstanding!

Miinukset: I would have liked the ebooks section of the entertainment options expanded. I love to read and that would have greatly distracted from the discomfort of having to sit so long in such cramped quarters.

Plussat: The crew was attentive and service was excellent.

Miinukset: At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines.

Plussat: I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine.

Miinukset: My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!

Plussat: Crew was very polite. Great food and service.

Plussat: On time

Plussat: Crew was nice and pleasant

Miinukset: Flight very late

Miinukset: Flight got cancelled

Plussat: Crew was great and helpful despite oversight in my special meal.

Miinukset: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Plussat: Crew helpful. Food good.

Miinukset: Better range of movies please

Plussat: Pleasant crew. Appropriate and efficiently served snack.

Miinukset: Boarding and disembarkation were slow.

Miinukset: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Plussat: Yes

Miinukset: Everything was good

Plussat: Comfortable seat, great crew.

Miinukset: Flight delayed, no USB port and no entertainment

Miinukset: If the flight was on time.

Miinukset: Good space with large seats. Good food and service.

Plussat: I think Japan Airlines is the best airline.

Plussat: The crew amazing. Food was great

Miinukset: Nothing

Miinukset: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Plussat: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Miinukset: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Miinukset: Not being 1 hour late

Plussat: The crew and the timing were ok

Miinukset: The seats were uncomfortable

Plussat: friendliness

Miinukset: food

Miinukset: Nothing. This company deserves its reputation for excellence.

Miinukset: I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it.

Plussat: On time

Plussat: Nuce crew and gentleness

Miinukset: Entertainment but we know it’s a plane restriction

Plussat: Smile

Miinukset: Smile

Plussat: Crew

Miinukset: Slow check-in not very comfortable seats and food was awful.

Plussat: Efficient

Miinukset: Nothing

Plussat: Crew was great, very responsive and hospitable!

Miinukset: more lunch choices, especially choices without dairy products.

Miinukset: I congratulate the KLM crew!

Plussat: Newer plane, crew was amazing, seats were adjustable

Plussat: Flight arrived on time

Miinukset: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Miinukset: Very good airline except for the fact that the staff at Narita airport.

Plussat: great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste.

Miinukset: Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed.

Plussat: I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine.

Miinukset: My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!

Plussat: The crew was organized and efficient.

Miinukset: Entertainment: movie choices were limited.

Plussat: Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too

Plussat: I think Japan Airlines is the best airline.

Plussat: Food, service,

Miinukset: Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad.

Miinukset: Good space with large seats. Good food and service.

Plussat: Food was good. Flight was punctual. Heritage magazine is well done.

Miinukset: Seats

Plussat: Food was the only good part

Miinukset: The crew was rude, no blankets, no entertainment. Overall was not good

Miinukset: The whole online experience dealing with the airline is poor. I attempted to upgrade repeatedly online however the website would not recognise my ticket. This is the same with my repeated attempts at online checkin. I attempted to address the issues with airline ground staffhowever the weren’t inte

Plussat: The check-in staff realised we hadn't allowed enough time to transit in Ho Chi Minh city, so they seated us close to the front and put business class tags on our luggage. They were the first on to the carousel.

Miinukset: Every one of our legs was delayed, which contributed to tight transit times.

Plussat: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Miinukset: Not being to help on the ground in Copenhagen with delta issues

Miinukset: Crew members in Amsterdam were very rude and disrespectful

Miinukset: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Plussat: Food was great, enjoyed watching videos, staff very profession and friendly.

Miinukset: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Miinukset: Delay due to strike

Miinukset: I congratulate the KLM crew!

Plussat: Onboard crew were nice and polite. Flight was on time (a rarity).

Miinukset: The boarding crew was rude and unpleasant, the plane was boiling hot.

Plussat: Flight and the crew!

Miinukset: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Plussat: Punctual and direct flight NRT-BOS. Time-efficient.

Plussat: Good service

Plussat: Seat super comfy

Miinukset: All okay

Miinukset: JAL LAX Ground staff. Not helpful.