Etsi halvat lennot reitille Aasiasta $[7232-Helsinkiin

Plussat: "Nothing to complaint. Excellent airline nowadays"

Plussat: "Punctual and direct flight NRT-BOS. Time-efficient."

Plussat: "Japan Airlines always, always, always takes such good care of us, especially with the kids. This flight was no exception. I had forgotten to reserve a kid's meal for our kids (don't forget, parents) and they went well out of their way to make sure that the kids had food that they would like."

Plussat: "Lots of Leg room"

Miinukset: "Great experience all around. Need to improve access customer service support."

Plussat: "Good efficiency for boarding an good in air entertainment"
Miinukset: "Delayed for an hour while already boarded"

Miinukset: "Be able to select seats online within 24hours of flight for free"

Plussat: "Perfect in all aspects. Will use them again for all my flights."

Miinukset: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Plussat: "Excellent service. Flight attendants had high standered. Clean, comfortable and very efficient boarding process. Loved it."
Miinukset: "Nothing."

Plussat: "Never problems with JAL"

Plussat: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Miinukset: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Plussat: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Miinukset: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."

Plussat: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), entertainment is solid (although the English movie selection was not that large), and we were regularly offered food and drink if we were awake. I would definitely recommend JAL to others."
Miinukset: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."

Plussat: "Crew very polite, friendly and respectful."
Miinukset: "Flightsame as"

Plussat: "Food"

Miinukset: "No complaints! Not even one!"

Plussat: "It was short flight.. I slept good through."

Plussat: "Food was excellent and service came frequently. In-flight entertainment was amazing."

Plussat: "I was very surprised Japan Airlines staffs welcomed at boarding gate in Chubu Centrair,Nagoya with friendly smiles, chocolate and a mask for the upcoming flight. Also very comfortable seat, friendly crews during flight. One of the best flight !"

Plussat: "The meals. The attention to service details. The seats are better."
Miinukset: "Ticket reservation follow up."

Plussat: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Miinukset: "There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy."

Plussat: "They did their best to put me pn another flight to Norfolk buf it wasn't straight through"
Miinukset: "Missing my last fight straight home because of very slow US Customs...)0"

Plussat: "Great meal compared to other local airlines. Comfortable."

Plussat: "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."

Plussat: "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
Miinukset: "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."

Plussat: "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
Miinukset: "The horrible JET LAG I have now lol."

Plussat: "The Japanese know how to service their customers, five stars all the way. The food and drinks (beer) helped too"
Miinukset: "The video monitor for viewing movies was dated."

Plussat: "Nothing"
Miinukset: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"

Plussat: "I didn't like anything about it."
Miinukset: "The seats are uncomfortable. No wifi. Need to upgrade the plane. No seats for economy plus or business class available. Will never fly with Japan airlines again!"

Plussat: "This was an AA flight.I never expect excellent service from AA."

Plussat: "Boarding was orderly and crew was nice and polite."
Miinukset: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"

Plussat: "The personnel from JAL was excellent as was the flight, food, boarding and comfort."
Miinukset: "We were informed our flight was not to land in Haneda but at Narita. We specifically picked that flight pattern because of the ease of traveling from Hawaii to Haneda to Naha. We wouldn't have to drag two large suitcases and a rollaboard after checking out of customs and immigration very far. Same airport to land and depart. Well the arrival airport was changed to Narita $32.00 per person for Airport Limobus to Haneda. We get off at Haneda and are informed we cannot stay there and wait at the domestic airport for our 6:25 am flight to Naha. We had to load all 6 pieces of luggage on the shuttle bus and transfer to the international terminal because they close the domestic terminal at midnight. There was no hotel accommodations at the domestic airport as the hotel was booked two months in advance!!! We had to wait at the international airport terminal till 4:30 am when we then transferred back to the domestic terminal with our 6 pieces of luggage. Tell me how happy you'd be!!!"

Plussat: "The seats were very comfortable, the staff were friendly"
Miinukset: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"

Plussat: "I like everything about my flight"
Miinukset: "There was nothing to dislike"

Plussat: "Fast boarding and wonderful staff."
Miinukset: "A small complaint, but the entertainment system in the plane was very old and had poor quality screens."

Plussat: "I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL."

Plussat: "Everything"
Miinukset: "Free Wi-Fi would be nice"

Plussat: "Dreamliner 787! Great staff. Efficient. Good food."
Miinukset: "Nothing"

Plussat: "Food and beverages service .very pleasant attendants..economy tough on 11 hr flight..fee seemed reasonable though. .ovreally nice experience"
Miinukset: "11 hr flight"

Plussat: "Meals at good times during the flight, complimentary wine served, comfortable seats. Overall better than any other airline for economy class. Enough leg room, good attention, never felt like I was riding a crowded city bus as on typical one distance economy class. Worth paying a little more for being treated like a human"
Miinukset: "I did have any negatives on this flight"

Plussat: "Amazing service"

Miinukset: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."

Miinukset: "Again not enough to padding in seats"

Plussat: "Very polite and fast service, international Languages"
Miinukset: "Food was a bit boring and bland, but since it was only from Seoul to Tokyo, it was okay. But I was hoping for Japanese food instead of that Egg dish, the entertainment system needs to be updated since the touch screens had a delay of about 10-15 seconds or didn't even function at all."

Plussat: "Everything about the flight was good."

Plussat: "Jal shut off online check-in for non-Japanese so you can't choose a seat assignment. You can't do it over the phone either. This disservice was my main complaint about the flight. Plane was uncomfortably hot for the first 4 hours. Rest of the flight was fine."

Plussat: "Amazing service; flight attendants were very quick to respond to requests and very very polite and friendly Comfortable space; considering it was economy the seating was surprisingly roomy"

Plussat: "Flight Attendants were very attentive"

Plussat: "Having social distance space to take a nap"
Miinukset: "I sat in the middle seat of the middle of the plane and the staff kept skipping me during meal and drink service because they assumed the other side took care of me. So that was annoying. I had to keep flagging them down."

Plussat: "Crew was very helpful"

Plussat: "Another confirmation of excellent QA service."
Miinukset: "Nothing."

Plussat: "The crew was amazing"
Miinukset: "The tv didn’t work throughout the whole flight. Very uncomfortable seats"

Plussat: "Good service from the crew and good food."
Miinukset: "Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)"

Plussat: "Always on time"
Miinukset: "Food bad. Much better taste at the lounge in Doha"

Plussat: "crew was very sweet"
Miinukset: "food and wine options were terrible"

Plussat: "Everything."

Plussat: "Yes very"
Miinukset: "Nothing"

Miinukset: "As with all economy seating...it is cramped"

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Miinukset: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."

Plussat: "Yes. Pillow cushion too firm"
Miinukset: "Food needs to be better. Very inconvenient schedule for flights to India from Europe."

Plussat: "Plane design was nice"
Miinukset: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."

Miinukset: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."

Plussat: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Miinukset: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"

Plussat: "Service and food were excellentpA"
Miinukset: "Announcement volume too loud"

Plussat: "All good thank you + food and crew and entertainment"
Miinukset: "All good thanks"

Plussat: "Good food and services"
Miinukset: "Boarding slow and luggage too strict"

Plussat: "All crew were nice"
Miinukset: "Diabetic food not palatable,. No Mango juice, did not serve Diabetic meal earlier. I had hypoglycemia.."

Plussat: "Flight attendants very nice"
Miinukset: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"

Plussat: "Service"
Miinukset: "Just bathroom in end"

Plussat: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"

Plussat: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Miinukset: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"

Plussat: "Quick boarding, good entertainment choices."
Miinukset: "Food is below average. Very salty tofu salad, and they keep giving the same food in every leg."

Plussat: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Landing and botding is safe"
Miinukset: "...."

Plussat: "just enough time in Doha between flights. Not too long not too short!"
Miinukset: "Asian vegetarian food can be of better quality."

Plussat: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
Miinukset: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"

Plussat: "Business class was wonderful liked pjs, food, seating. Etc"
Miinukset: "Crew left a small amount of champagn in a glass which fell on me when I was asleep. Crew only offered first meal after that did not offer food only when I requested it. Limited gluten/ dairy free options"

Plussat: "Easy boarding. Courteous, helpful and professional crew members."
Miinukset: "No internet service on long international flight."

Plussat: "Crew was nice. Food was excellent."

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."

Plussat: "Everything"

Plussat: "Same"
Miinukset: "I understand it's the industry standard, but seats are too narrow with shared armrests."

Miinukset: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."

Plussat: "Boarding priority, on-board service priority and children oriented service. Biggest leg room in any economy flight. Best entertainment program (Onyx One). Genuinely friendly crew."
Miinukset: "Nothing"

Miinukset: "No flexibility in flight changes"

Plussat: "I can understand what kind of flight it was because it was a small plane"
Miinukset: "Bad smells and an old plane i hope you will change the plane to another better one"

Miinukset: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Plussat: "Wonderful friendly service yet not overpowering. Clean airplane esp. clean bathrooms with efficient amenities. Fruits were sweet."
Miinukset: "Must include the latest films. I find the Hollywood films rather passe. Main courses not to my liking. The fish was overcooked and became very fluffy. Yes, fluffy is the word. Salmon was too salty. Asian food was not up to standard."

Plussat: "On time, good crew, easy connection."
Miinukset: "Hard and tight seats for such long night flight."

Plussat: "Qatar Airlines was amazing food was great and the flight attendants catered to passenger needs."

Plussat: "Timing n service n crew r nice n friendly"
Miinukset: "Older airplane"

Plussat: "Liked the entertainment options with a large movie catalog."
Miinukset: "Customer service by phone, boarding process, width of seats, speed of cabin service."

Miinukset: "We normally fly business class, but this was a quick side trip so we settled for economy."

Plussat: "Alinda, the stewardess."
Miinukset: "Too long journey."

Plussat: "nothing"
Miinukset: "price and comfort"

Miinukset: "everything...terrible airline"

Miinukset: "No coffee no tea. Disgusting."

Plussat: "Food & entertainment system"
Miinukset: "Tight seats"

Plussat: "Plenty of films."
Miinukset: "Cabin was too hot."

Plussat: "Food, entertainment system were very good"

Plussat: "Liked that they moved me to a better seat - was sitting next to a cranky old Turkish man - who complained every time we brushed his legs getting into our seats- he refused to stand to let us into our seats- I said this is not gonna work and they found me a great seat with some normal passengers."
Miinukset: "Food was just ok, plus it’s a longer trip - I understand they kill the lights to let people sleep but offering more drinks - soda and water would b nice - rather than having to go to back and beg- they know who is awake and watching movies - b nice to ask."

Plussat: "Service was amazing, great communication and food/drinks was nice! Entertainment was great."
Miinukset: "Seats are close together not a lot of leg room if you are tall lile myself. Also need more bathrooms the lines were long. Seats dont recline too far back for a long flight makes it difficult."

Plussat: "Stewardess were very friendly and helpful, the food was reallz delicious. You have enough space for your leg even on Economy class."

Plussat: "Staff friendly."
Miinukset: "Seats too tight. Very little leg space."

Miinukset: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"

Plussat: "Food was decent and the crew was great."
Miinukset: "The air conditioning did not work in the front part of the cabin. I asked about it but nothing changed. It was very uncomfortable for everyone in that part of the plane. The back was cool front was miserable."

Plussat: "The Turkish Airlines flight attendants are some of the sweetest people you can meet. Good souls and extremely dedicated to customer service."
Miinukset: "First, the Boeing Executives need to be punished by having to fly in the Economy section of their airplanes. Second, Turkish Airlines (a wonderful company) must impose hygiene requirements for their passengers. I sat next to a man that had insane body odor and when I let the Flight Attendant know she kindly reseated me... It was great until I saw the poor woman who took my place ALSO asked to be reseated due to the man's smell! Unfortunately, I was reseated in the middle of the row, which apparently is by Boeing design, none of the middle seats recline. Who makes an aircraft that handles long (13 hour) hauls with seats that do not recline and are too narrow for the average adult? It was such a painful and uncomfortable 13 hour flight. To add insult to injury, the plane was delayed and I missed my connection and had to sit in Istanbul airport for almost 8 hours."

Plussat: "Inflight service was good."
Miinukset: "Seat was a little uncomfy"

Plussat: "Excellent service, onboard catering and transit facilities."
Miinukset: "No complaints."

Plussat: "Great service!"

Plussat: "Entertainment was good"
Miinukset: "Economy was tight."

Plussat: "including new releases"

Plussat: "Crews were cooperative."

Plussat: "awesome flight awesome food"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Turkish Airlines generally has great personal entertainment systems for their passengers."

Plussat: "All aspects of the flight were flawless. Lounge in IST is always a great addition."

Plussat: "The plane has a lot of restrooms"
Miinukset: "he crew was not available at all Time"

Plussat: "Was surprised to get a full meal on such a short flight. Very good food."
Miinukset: "Pretty average flying experience. The plane looked older, but that's nothing unusual"

Plussat: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."

Plussat: "Very crowded on the plane with little leg room and very difficult to pass down the isle to get to the bathrooms. Food and entertainment were very good."

Plussat: "Short but comfortable and pleasant flight."

Plussat: "Plane was comfortable .. Good food from New York to Istanbul"
Miinukset: "Poor quality of food , from return trip. To New York"

Miinukset: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Plussat: "Service, food, travel exoerience"
Miinukset: "Wait time in Istanbul"

Plussat: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Miinukset: "The on-ground customer service in Istanbul was the worst experience I have ever had with humans in my whole life. They were unhelpful, rude, blatantly ignored people, dismissive, walked away from customers when they didn't want to deal with them, did not do anything to keep order when people were cutting in line after people were waiting for 4+ hours. I will avoid flying Turkish Airlines as best I can."

Plussat: "Dessert was good. Seat width was comfortable. Crew was courteous and helpful but could do way better."
Miinukset: "Boarding process is terrible. International transfers are utterly chaotic and there is a tremendous language problem that complicates every single issue."

Miinukset: "The boarding time on the email was 21:40, but the real boarding time was at 20:40. I missed my flight, because of this, very unhappy and unsatisfied with the service. I had to search urgent trip and pay twice more, than i should, because of that mistake. Very poor experience"

Plussat: "The personal is always very very friendly."
Miinukset: "We did not have any TV"

Miinukset: "Small chairs and no entertainment system"

Plussat: "The food"
Miinukset: "That the anytime snacks that was offered was not available for passengers"

Plussat: "Everything, Turkish is great."

Plussat: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."

Plussat: "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"

Plussat: "Food was very good. Was surprised we got a meal for a short flight"
Miinukset: "N/a"

Plussat: "I liked the friendliness of the ticket person and all the flight attendants on both flights. The cabin was clean, the climate was not too hot or cold. The pilots were very good at their jobs. The food was good."
Miinukset: "I didn't like having to disembark the plane in Istanbul while it was on the Tarmac nor get back on the plane while it was on the Tarmac."

Plussat: "The best"

Plussat: "It was a 55 min flight and they actual fed us with great food and drinks, and the plane had impersonal touch screans , witch is unheard of on such a short flight."
Miinukset: "Nothing"

Plussat: "I flew Paris -Hong Kong(round trip) with transfer in Istanbul and overall everything was ok. The in-flight service was great, food was very good and their fleet seems quite new and clean."
Miinukset: "Thw only aspect I didn't like was the fact that our flight from Istanbul to Hong Kong was delayed and that is not a big problem,flights gets delayed all the time. But the attitude we got from the ground staff in the airport was a big problem. We got to the customer service counter to get further information about the flight and nobody was giving us any information.Not even an apology for the fact that we waited for 3 hours in an airport at 2 AM. Everybody seemed so bored,that they barely spoke 3 words.They offered us a voucher at Burger King, but we couldn't order anything from the menu,but the simplest burger. We just expected a bit more from an airline that has somebody dressed as a chef on-board while serving the in-flight meals."

Plussat: "Really amazing service."

Miinukset: "I lost my lagguge You"

Plussat: "I booked a round trip flight from IAD to NUE with stay over in IST. Try to make change flight date IST to NUE. I was told by the Turkish air agent to buy a new on way ticket from IST to NUE and use the origenal ticket from NUE to IAD and I did. The the nightmare begun when I try to get back to back to iAD. I was told my ticket was cancelled and have to buy new ticket. After 7 hrs exosting fight and inconvenience when they found out that I was not easily going to be hustled out $1100+ they finally reissued my tickets. During this time I witnessed how 10-20 customers old and young were being hustled for more money and some crying out of frustration. It was one of the worst experience I've had in my 45+yrs traveling experience."
Miinukset: "Customer service training. Mgmt must be involved in problem solving rather than sending customers to a phone both some of it that doesn't work to talk to folks that don't know what they're doing nor have the authority to mak decision."

Plussat: "N/a"
Miinukset: "Crew member wanted me to move my seat up so the passenger behind me can have more room. The person in front of me had his chair pushed all the way back, what the hell was the crew member thinking? I still did not move my chair and argued with the female crew. Crew members do not treat everyone equally. I asked for functioning pair of headphones and water, crew members never brought them to me. Responded by saying yes, BUT never brought it to me. I noticed crew members treated children and Turkish passengers first. I'm Chinese and flew Turkish airline- I felt the discrimination. Never traveling with Turkish airlines AGAIN."

Plussat: "Not much"

Plussat: "Comfortable seats"
Miinukset: "Really poor service. Stewards didn't seem like they wanted to serve."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped.."
Miinukset: "Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats."

Miinukset: "No entertainment"

Miinukset: "They Lost 2 bags in Munich. Here in Sardinia 3 days and without our stuff for today and most of tomorrow."

Miinukset: "just because my seat mate was german and asked in german language , crew member gave her first class sendwich , and i got some cold and nasty , no internet on the plane stop lying to people"

Miinukset: "My only suggestion would be to include instructions on how to control the entertainment center and find things such as the headphones in the armrest."

Miinukset: "Didn't make the flight"

Plussat: "Good crew"
Miinukset: "Was delayed outgoing but information was good"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "My seat was next to bathrooms when everyone start using it start smelling too much very uncomfortable sitting there. Food chicken was very salted, they run out of drinks 10 hours flight dinner served at begging no snacks or anything till 2 hours before landing"
Miinukset: "At least air fresheners in bathrooms or something better so passengers can sit comfortably"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "So very comfortable with lots of room. The mattress pads for the seats were a nice touch."
Miinukset: "Food was mediocre."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Seat comfort and entertainment Option for WIFI and to charge was very nice add"
Miinukset: "Lost our luggage"

Plussat: "Space between the sits and movies"
Miinukset: "Food was not good and service even worse"

Miinukset: "Seems like they want to nickel and dime you for everything now..."

Plussat: "Nothing"
Miinukset: "Lufthansa warse company ever fly with . everything was bad . delay like two hours , food only meat because No enough chicken and No socks to warm my foot because I was feeling cold ."

Plussat: "Personel went out of their way. Flight wqs comfortable and smooth."
Miinukset: "I loved the flight to Nurnberg and back to Atlanta, Georgia, USA."

Plussat: "Only an hour and a half but perfect service and even a nice meal. Because of the delay there were a lot of questions to the crew but they managed to keep travelers calm and happy."
Miinukset: "Flight was delayed but that had nothing to with the crew and the service."

Plussat: "Monitor in front of me did not work during the whole flight."
Miinukset: "Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room."

Plussat: "Good variety of on-board entertainment"
Miinukset: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."

Plussat: "No thing at all"
Miinukset: "1- the aircraft from cairo to munich was so small that they didn’t allow the carry on baggage and I had to put it with the check in baggage. 2- the special meal ( muslim meal ) that I ordered was a veggie meal !!!!! With no meat or chicken at all , apparently they don’t know what the meaning of a muslim meal is ! It means to have halal meat , we are not vegetarians ! 3- my baggage didn’t arrive to the airport and I filed a report and was told that I will have them tomorrow and now after four days the baggage didn’t arrive yet and I was told that one of them is missing !!!!!!! I can’t hate them enough."

Plussat: "Evrerything"
Miinukset: "Nothung that i can think of"

Plussat: "The food was great and the crew was respectful and helpful."
Miinukset: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."

Plussat: "Everything was fantastic! And that is hard to say about air travel theses days. I will definitely fly Lufthansa again."

Plussat: "We had a problem in Germany. My daughter left her passport on the plane. Everyone was very helpful and found it. And got it back to us."

Plussat: "Quick flight and very comfortable."

Miinukset: "Delays"

Miinukset: "A man next to me took a picture of me when he thought I was asleep."

Plussat: "Crew was great. Food was good."

Plussat: "A380 flies smoothie."
Miinukset: "Drop Off bagage at MIA airport. I did online check-in..but, the line for DropOFF so long and only ONE person attending..i suggest improve desk services..."

Plussat: "having the TV with lots of choices"
Miinukset: "There were screaming ( not just crying...but SCREAMING at a shrill pitch) for the entire 10 hour flight. I was never so ready to get off of a plane in my life. The staff tried to appease the many different situations as best they could, but they got wore out before the end of the the flight. There were people not sitting in their assigned seats, so mealtime was totally boggled and some got fed a full hour before the rest us is on the tail end of the serving. The last meal ( after I FINALLY got food, we had turbulence, so they stopped serving drinks to go with the meal, and no one ever came back and continued where they left off, so I ate my meal without a drink. I don't blame the airline because it was the many children in that section that made it absolutely miserable for everyone on board, but it was the worst flight I have ever taken...hands down."

Plussat: "There was very little if anything positive"
Miinukset: "Delays led to missing connecting flight. Delays could've been avoided. Staff were unhelpful, noncommunicative and poorly informed."

Plussat: "Overall good."
Miinukset: "Quantity of food served was very less. They could have given more."

Plussat: "This flight from Munich to Charlotte was operated by Lufthansa. To my surprise (and a little help from a friend) I was upgraded to business class. does not get much better than that !!"

Plussat: "Solid selection of new release films."
Miinukset: "Emergency landing, information not willingly provided. Passengers threatened with legal action for taking pictures of the emergency landing and aftermath. It appeared crew were more concerned with bad PR than transparency and comfort of passengers."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "That there was a flight from Toronto to Minneapolis."
Miinukset: "It was really cramped and small. The gate was far away from everything and cold."

Plussat: "Nothing"
Miinukset: "Cancellation"

Plussat: "The plane itself. The pilot, the flight attendants and the wonderful food."

Plussat: "There is more space on intra European flight than on cross continental flight!"
Miinukset: "Still don't like amount of room."

Plussat: "The fight left on time and got us to Frankfurt"

Plussat: "Great food options, blanket and pillow, and free movies was the best"

Miinukset: "There was one flight attendant with a bad attitude. An African American who spoke German. She was saucy. I was scared to press the call button when My wine spilt from a bump in the flight cause I didn't want her to give me attitude. But everyone else was very nice and helpful."

Miinukset: "The boarding process"

Plussat: "Very nice staff."
Miinukset: "Boarding could has been smoother."

Miinukset: "Delayed - but made up for later!"

Plussat: "Easy boarding, except for delay leaving Munich. Crew was very accommodating, saw to every need I had. Entertainment made the 8 hour flight seem to go by faster."
Miinukset: "Food was not tasteful or enjoyable."

Plussat: "I liked how generous they were with food and drinks"
Miinukset: "Free WiFi could have made the flight a lot better"

Plussat: "The crew was very kind"

Plussat: "Nice crew, good food."
Miinukset: "Both bathroom were not working in business class area."

Plussat: "Flight was on time."
Miinukset: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Plussat: "The crew."
Miinukset: "The time between flights."

Plussat: "Usual faultless KLM experience"
Miinukset: "Nothing."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Fast boarding"
Miinukset: "Slow in refuelling, got us delayed for 40-"

Plussat: "Fantastic gate agents!"
Miinukset: "The food was terrible."

Plussat: "Yes"
Miinukset: "Everything was good"

Plussat: "The crew was great. The soecial meal request was hadled well despite oversight."
Miinukset: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Miinukset: "Travelled business class and was ace experience"

Plussat: "Very professional"
Miinukset: "Lost luggage"

Plussat: "The space at my feet with the chair in front was a bit akward."
Miinukset: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Miinukset: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Miinukset: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Plussat: "yes"
Miinukset: "not really"

Plussat: "very attentive crew"
Miinukset: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Plussat: "Flight duration"
Miinukset: "Very stingy with the drinks Cramped seats"

Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Miinukset: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Plussat: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Miinukset: "Not happy to pay extra money for my case"

Plussat: "Crew was awesome"
Miinukset: "."

Plussat: "Comfort was better than on the previous Dash-8. Food was OK."
Miinukset: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Plussat: "The entertainment options were good."

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "Able to fly direct to ansterdam"
Miinukset: "Have to lay over on the way back. More expensive than other airlines."

Plussat: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Miinukset: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Plussat: "Nothing really"
Miinukset: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Plussat: "Lovely staff, good food, great movies."

Plussat: "Good flights. Good prices."

Miinukset: "Bag was lost"

Plussat: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Miinukset: "Nothing"

Plussat: "Service impeccable!"
Miinukset: "They have one line of executive class after the kitchen and toilet, is very noisy."

Miinukset: "Dutch sub titels would be nice."

Plussat: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Miinukset: "Nothing to be honest . All positive."

Plussat: "Cabin crew very pleasant"
Miinukset: "Lost our bags, little sympathy from staff"

Plussat: "Usual professional and friendly service from my airline of choice for most destinations."
Miinukset: "Nothing"

Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Plussat: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Miinukset: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Plussat: "On time."
Miinukset: "No negative"

Plussat: "I was upgraded to Buisness so, no complaints"
Miinukset: "No Marlboro light cigarettes on the duty free shopping cart"

Miinukset: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Plussat: "Food and drink service"
Miinukset: "Boarding pass facility"

Miinukset: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Plussat: "Enough space good wine and on time"
Miinukset: "Nothing"

Miinukset: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Miinukset: "sardines!"

Plussat: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."