Etsi halvat lennot reitille Aasiasta $[7232-Helsinkiin

"The crew at the check-in counter was super-helpful and exceptionally kind."

Plussat: "Every thing in airplane was wonderful. I would like to recommend this airline to my friends"
Miinukset: "You are best ."

Plussat: "Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved."
Miinukset: "The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great."

Plussat: "The service and food was great. Plains are new."

Plussat: "The crew was amazing!!"
Miinukset: "Nothing! Excellent flight!"

Plussat: "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
Miinukset: "The movie selection and meals were not bad, but I've had better on other airlines."

Plussat: "Crew members are extremely friendly and the seat has more leg room."
Miinukset: "in flight entertainment can add more movie and TV shows."

Miinukset: "Wider arm rests"

Plussat: "very good"

Plussat: "Food was amazing and stewardess courtesy to passengers."

Plussat: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Miinukset: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Plussat: "even though middle seat, there was enough leg room to rest comfortably."

Plussat: "i cancelled my flight and still have not got my money returned"
Miinukset: "I dont have my return but you take it right away"

Plussat: "We had a 4,5 hours delayed.. :("

Plussat: "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
Miinukset: "None"

Plussat: "Loved the food. Cabin attendants were very friendly, polite and helpful."

Plussat: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Miinukset: "Nothing"

Miinukset: "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"

Miinukset: "I wasn't able to pre-select my seat."

Plussat: "The staff"

Plussat: "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."

Plussat: "Movie choices"
Miinukset: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"

Plussat: "Very nice , good service"
Miinukset: "None"

Miinukset: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."

Plussat: "The seats were quite small but other than that it was a nice flight. The crew was very nice."

Plussat: "Excellent service. Flight attendants are consistantly helpful and friendly."

Plussat: "The food is very delicious. I can choose a lot of great movies. The space is also big to move."

Plussat: "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
Miinukset: "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."

Plussat: "Airplane is well kept. Snacks are available near the beverage area."

Plussat: "Friendly and respectful staff, great meals, tasty!"

Plussat: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Miinukset: "None"

Plussat: "A meal on a two hour flight is an amazing perk!"

Plussat: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"

Plussat: "Great seating very spacious for economy class.... I got a pillow a blanket and lots of leg room... I enjoyed the in cabin service... TV was nice lots to choice from great movies..... I enjoyed free Wine.... And loved my ice cream treat... Felt like first class.... Thank you"

Plussat: "Very good"

Plussat: "Staffs areattentive"
Miinukset: "Chair space so limited"

Plussat: "Comfortable and spacious for economy class. Very helpful staff."
Miinukset: "If I have to be picky the movie selection didn't seem great."

Plussat: "Everything went smoothly. Great take off, great landing the stewardess were doing excellent jobs to accommodate us. Will fly with JAL again in the future."

Plussat: "Last minute accommodation for Muslim meal was awesome!"
Miinukset: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."

Miinukset: "returnning flight was not attended well,so much different from going flight. Going was excellent but returnning was not nice in all face."

Miinukset: "The main entree was not very good."

Plussat: "Entertainment was excellent"
Miinukset: "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."

Plussat: "Dreamliner 787! Great staff. Efficient. Good food."
Miinukset: "Nothing"

Plussat: "The entertainment system was grest with many movie optionstar and a large screen for viewing. The seat was very comfortable and there plenty of leg room."
Miinukset: "The plane was delayed by 45min and I had a connecting flight which I ended not missing. The food was average. I was expecting something a little more Japanese instead of chicken pasta. And I didn't have a second option."

Plussat: "Great service. Great seat."

Plussat: "It seemed more spacious. Food was pretty good."

Plussat: "The aircraft was a new 787 and very comfortable. Uneventful flight."
Miinukset: "Menu in business class."

Plussat: "The boarding was efficient. Cabin and lavatories were clean."
Miinukset: "The interior seems dated, with old-school channel based entertainment system, unlike the ondemand IFE most Asian airlines are equipped with. Meal service was also very slow - took over 50 minutes to serve the economy cabin. There was no choice of main available.. Main was an array of fish cakes type street snacks. It was edible but not impressive."

Plussat: "on time"

Plussat: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"

Plussat: "The service was excellent"

Plussat: "Overall, the staff was amazing, so as the food and cleanliness"
Miinukset: "The space between the seats in economic seat"

Plussat: "Staff was great as usual"
Miinukset: "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"

Plussat: "Yes and yes"
Miinukset: "Not sure because I have never had a better experience."

Miinukset: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"

Plussat: "Service was excellent!"

Plussat: "(Previous PE comparisons: Turkish AL, Air NZ, SAS) Ease of check-in, on-time dep/arr, crew attention and responsiveness, seating within the range to be expected of this class."
Miinukset: "Plane condition: Cosmetic plastic panel below monitor and seat back pocket on Seat 31E fell off when foot rest was lowered; had previously been secured by adhesive tape. Panel removed by crew. In-flight entertainment system: Persistent intermittent loss of sound while listening to movie or TV program. Food: Tried to use "Book the Cook" feature touted by Singapore's website. Was unable to get on site for that purpose. The last try a message appeared (late September) that site was being "rebuilt." On the flight, there was no menu of choices; we were offered 3 vaguely worded choices which boiled down to beef, chicken or vegetables. Those appeared in not particularly appetizing forms and combinations--P.S., we like east and southeast Asian cooking and had just spent 3 weeks in Japan. Failure to provide information about possible delays due to WRG deplaning location at LAX: Although we are frequent fliers to and from LAX, we'd never heard of the WRG. It would have been helpful if the crew had informed us upon arrival that there could possibly be a wait on the plane as buses were used to transport us approximately 1/2 mile to TBIT. Generally: We chose Singapore because of its reputation for excellence. Belying the name of the class, both Turkish AL and Air NZ treated Premium Economy passengers as "junior" business class. Singapore treated us as coach with a roomier cabin and seating pitch."

Plussat: "Five Star Singapore Service on board the aircraft."

Plussat: "Singapore airline is amazing, great service and quality entertainment."
Miinukset: "None"

Plussat: "Same as my trip to Japan. Crew was great, boarding was easy, seats were pretty comfortable, food was great, and entertainment awesome. Gave socks and toothbrush amenities, along with the normal pillow and blanket."
Miinukset: "It felt a tad bit hot in the plane. No personal vents to adjust to one's own desire."

Plussat: "Good air line. Threat you well, enough food very good service."

Plussat: "The lunch and dinner menu was excellent"
Miinukset: "more bathrooms."

Miinukset: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."

Plussat: "Boarding was good and the flight time was shorter than expected."
Miinukset: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."

Miinukset: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."

Plussat: "Most everything"
Miinukset: "Crying babies made it tough to sleep the whole flight"

Plussat: "Christmas decorations, service, attitude of staff"

Plussat: "The service and the flight to and from Narita Airport."

Plussat: "ending meal was very late like an hour or less before landing"
Miinukset: "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."

Plussat: "Comfy chairs and good food on Singapore Airlines."
Miinukset: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."

Plussat: "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
Miinukset: "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."

Plussat: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."

Plussat: "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."

Miinukset: "Need to be able to upgrade with Krisflyer Miles"

Plussat: "The crew was very kind and helpful."
Miinukset: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."

Miinukset: "good"

Plussat: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."

Plussat: "Best coach experience I have had. Good airplane food. Gracious service. Tail wind made us early which was a good thing because LAX is such a mess and it would have been difficult to make our connection with the long bus ride and 2.5 mile walk to the Alaska terminal."

Plussat: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."

Plussat: "Great service, great experience."
Miinukset: "I liked it all."

Miinukset: "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."

Plussat: "Overall very good."
Miinukset: "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."

Plussat: "Attention to customer service and needs"
Miinukset: "Couldn't use my own headphones to watch movies"

Plussat: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Miinukset: "None"

Plussat: "Great food, friendly staff, on time... what else do you need?"

Plussat: "Great entertainment, good service, clean plane."
Miinukset: "The lasagna was pretty dry and meh."

Plussat: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"

Plussat: "What did I like??? Um, EVERYTHING! First off I got a great price under $850 round trip to NRT from LAX was a steal! They let you check two large suit cases plus a carry on and a personal item. That all FREE!!! I travel pretty light but it was great to know they don't Nickle and dime you for bags or anything else for that matter. Staff looks amazing and treats you first class even when your in economy. They are so polite and really genuinely want to give you a above and beyond experience. And they over achieve at it! They meals are great and very satisfying. The planes are big and roomy even in economy seats. On our return flight we had a brand new plane which had a sleek touch screen monitor and controller. There mad tons of media available (articles, language games, games, movies, tv shows and more) with USB ports to charge devices on each seat. Plus 10inch personal monitors. Earbuds were included free of charge, aswell as socks toothbrush and tooth paste. They have is two big meals on our direct flight (awesome that they have direct flights). Plus, they offered free snacks too and gave us a full can of soda vs. a small cup. They come through several times offering coffee, tea, water and snacks. All free of charge. This was my first time flying Singapore Airlines and I loved it!!! I wish Everyone was this amazing! Norwegian Airlines was the opposite as far as charging for everything! Had to pay each stop for any luggage ($100 per checked bag). No meals free or charge. They wanted money for everything! And yea a skimpy sandwich was $9.00 :(."

Plussat: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"

Plussat: "Amazing crew, great service. Really good food"

Plussat: "I have never encountered nicer more professional staff. They always had smiles and seemed to really enjoy their jobs. I always tell friends if they have a chance to fly Singapore Airlines to do it. They won't regret it. Especially on long flights."
Miinukset: "I was in economy class but I would have liked more leg room. My knees where hurting from having little leg room."

Plussat: "I like that I could check in 2 suitcase and able to choose my sitting when it's available."

Plussat: "Crew and staff were great and accommodating."

Plussat: "The flight was an hour shorter than i expected. The staff was around and attentive. I felt like i won the lottery with flights"
Miinukset: "Not one complaint"

Plussat: "The crew was amazing!!"

Miinukset: "This trip was not quite as excellent as my flights on Singapore Airlines usually are; however, I cannot say for sure there was much that airline staff could have done to change this. A great deal of turbulence earlier in the flight made it difficult to enjoy the food. Also, there was a sewage-like smell that wafted through the air periodically - this could have been a child in the surrounding seats, though. Both of these issues seem difficult for the airline staff to address, however, unless the smell actually came from a problem with the ventilation system. The staff was exceptionally helpful and good-natured, though, which made the biggest difference. Thank you so much."

Plussat: "I would definitely fly with Singapore again. Their staff is super attentive, they have lots of options for in-flight entertainment and things generally went smoothly. I didn't sign up for a special allergy meal ahead of time but they were able to accommodate me anyways."
Miinukset: "The food was overcooked, mushy and tasted old. The seats were small and didn't recline very much. I think these things are kind of normal now on most airlines."

Plussat: "every thing was ex best flight I have ever went on. I would rec your services to anyone."

Plussat: "The crew was attentive, hard working and pleasant."
Miinukset: "Like most airlinesuccessful the space was cramped."

"Coach seats are just too cramped for an 14 hour and 45 minute flight. Not the airlines fault, that is just the way it is today. Great incentive to upgrade to Business Class, but that would have been an extra $970, not in the budget for my company. I will say this, the meals and flight attendants are world class, even in Coach. I had a blind woman sitting in front of me and the genuine care that the flight attendant proactively provided was heartwarming and inspirational. I was moved by the personal touch and genuinely sincere interest by the fight attendant in this woman's experience and safety. Every aspect of the journey, this particular flight attendant made the airline proud."

Plussat: "Good crew. Nice flight. Newer equipment."
Miinukset: "The transfer process was a little burdensome."

Miinukset: "We need new moves. There were a lot of old movies"

Plussat: "Although my flight was canceled they quickly found me a flight on another airline and provided me with a hotel room for the night"

Plussat: "Yes"

Plussat: "Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness."

Plussat: "attentive crew. comfortable seating. good food options"

Plussat: "Food and being ontime"
Miinukset: "Seats are too hard"

Plussat: "The crew was friendly and helpful."
Miinukset: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."

Miinukset: "Toilets needs air freshener as so many passengers use them."

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "Great service & very comfortable lie flat business class seat for this red eye flight."

Plussat: "Boarding was very smooth."
Miinukset: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."

Plussat: "So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Was the crew amazing and nice"

Miinukset: "The seats are smaller than other airlines.My entertainment system stopped working mid-flight on a 16 hour flight from Doha to LAX.Food portion is not enough. No hot towels on boarding, no welcome drink or snacks. Food is served only twice on a 16 hour flight.Rude immigration officers"

Plussat: "No delays"
Miinukset: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."

Plussat: "All good"

Plussat: "Ambiance"

Plussat: "Good attention from cabin crew and good food"

Plussat: "Confort"
Miinukset: "Same as above."

Plussat: "Nice menue, friendly staff, very comfortable seats"

Plussat: "Super check in, great entertainment options"
Miinukset: "Cabin crew were not very helpful. Food was average at best."

Plussat: "Stewards and Stewardess were very prompt and always had a smile!"

Plussat: "Good movie selection, very friendly crew"

Plussat: "Attentive"
Miinukset: "Nothing it was great"

Plussat: "Food"
Miinukset: "Entertainment and food timings are odd."

Plussat: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Miinukset: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"

Plussat: "Plane, crew, boarding"
Miinukset: "Coach class is not for long haul flights"

Plussat: "Flight attendant are very attending. Overall, excellent performance. love them and would fly again from Qatar Airways. Food was great and just the way we would like to eat."
Miinukset: "Some Cabin Crew are RUDE fromEven though Cabin Crew manage to gave us what we preferred to eat. They are the best. Doha -Kathmandu. They treated some senior citizens passengers who wouldn’t understand english with some disrespect. In addition, we had some problem with meal that was pre-ordered. It was probably system glitch but our meal selection wasn’t registered and Crew didn’t have idea about our meal."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Good, attentive service by the crew."

Plussat: "Flight was very comfortable and a pleasant ride"
Miinukset: "food service could be a bit more prompt"

Plussat: "Very helpful staff both ways, an experience that we rarely see in major airlines these days. We will definitely fly Qatar airways again."

Plussat: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."

Plussat: "Airport staff."
Miinukset: "4 hour flight wolith no entertainment system and old aircraft was a huge drop I am frequent Qatar airways customer, and this flight was the worst"

Plussat: "Food and entertainment"
Miinukset: "There was a rude counter staff when we checked in in Singapore."

Plussat: "Excellent service everyone was generous"

Plussat: "The airplane was spacious."
Miinukset: "The omelette was too tough."

Miinukset: "I have flown previously with Qatar and was not so impressed. Everything was great this trip up until my return to the United States. I should have suspected a problem when I was requested to change seat in order to assist a family who were in separate seats. Moving was difficult as the plane was being loaded. I managed to get to the seat offered to find someone sitting in it. To top it off the individual was wearing a surgical mask and carrying a large immigration bag. I requested a seat forward but I was denied and I later saw other passengers moved forward to seats that I was denied. If I had known that the flight would have been full of possibility sick immigrants I would have chosen another flight or airline. At certain times the smells were very bad. I felt as a ff member I should have been treated better or been made aware of possible health risks."

Plussat: "Nothing."
Miinukset: "Was denied boarding."

Plussat: "Friendly crew Good choice of food and beverage"
Miinukset: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"

Plussat: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Miinukset: "The headphone jack on my entertainment system was defective."

Plussat: "I was promised Wifi on all flights when I called customer service and I was frustrated I only had it on 2 out of the 4 flights ... And the connection was bad. I needed to work and planned on it after I heard the wifi was available for purchase."
Miinukset: "Did not like there was no wifi when I was told there was. The food was good and the service as well... It was comfortable !"

Miinukset: "Flight was delayed"

Plussat: "Good boarding. Nice flight attendants."
Miinukset: "Economy seats were too close to others. Entertainment displays on 777 planes didn't react well to touch. Too many large roller bags allowed on plane. Arm rests on A330 and 777 wouldn't go all the way up."

Miinukset: "Flight got delayed and missed short connection in Doha. Had to fly to JFK instead. No compensation."

Plussat: "Brand new plane, everything clean and working, crew friendly, smooth flight"

Miinukset: "Teŕible"

Miinukset: "Being on time"

Plussat: "Great staff"
Miinukset: "Food and service about drinks limited unfortunately"

Plussat: "I don’t like it"
Miinukset: "They take my money because my flight it’s was over And they charge me twice"

Miinukset: "why did they take my blanket and headphones 1 hour before we land?"

Plussat: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Miinukset: "Less confusing controls on the equipmentl"

Miinukset: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"

Miinukset: "Scrambled eggs breakfast was more like a mousse and had no texture"

Plussat: "Good flight and crew but......."
Miinukset: ".........they left my suitcase in Seattle and it didn’t get on the flight to Dubai AND they didn’t want to give me a voucher for accommodation in Dubai despite a 15hr. wait for trip to South Africa. For two hours I pursued different officials in Dubai until they organized a voucher for overnight acc"

Plussat: "Crew was amazing and meals were perfect."

Plussat: "In flight entertainment was excellent"
Miinukset: "My first flight the seat was towards the back and was smaller than others."

Plussat: "A380s are good aircraft. Emirates entertainment is second to none ."
Miinukset: "I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big"

Plussat: "Crew were excellent"
Miinukset: "The TV was small and poor resolution and brightness. Also no USB power at my seat."

Plussat: "Professional flight attendants."
Miinukset: "Inconsistency in packing policies. My sister And I each had a curtain to bring back. I was told that it had to be boxed and wrapped and she wasn’t. Also there were issues with baggage claim at IAD. I took about 45 minutes for the bags to come out."

Plussat: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Miinukset: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"

Plussat: "Friendly staff at boarding and on flight. Very attentive."
Miinukset: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."

Miinukset: "Far too low temperature settings"

Plussat: "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."

Plussat: "What I like is the food served, the entertainment, and the toilet."
Miinukset: "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."

Miinukset: "Seats are less spacious for me since I’m 6 feet tall"

Plussat: "Good selection of movies and special menu for the festive season."
Miinukset: "Slight delay on the tarmac."

Plussat: "entertainment part made time fly from Dubai to Seattle and staff too were awesome."
Miinukset: "15-hour flight not happy thing to be mid-air."

Plussat: "Flight was quite empty and boarding was swift and easy."

Miinukset: "Emirates did not allow us to select the food preference as we had booked through a third party. They literally starved us for 14 hours as we r vegetarian and could not eat meat laden foods."

Plussat: "Good inflight entertainment"
Miinukset: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"

Plussat: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Miinukset: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."

Plussat: "Nice airport"
Miinukset: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."

Plussat: "The food and service. Toilets are clean"
Miinukset: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."

Plussat: "Loved the Emirates experience as always, esp the in-flight experience (incl food) and entertainment."
Miinukset: "Boarding at JFK in New York could've been more organized. People were crowding near the gate and a line was formed much before the authorities actually allowed people to board. It was a long wait. And I wasn't able to hear my zone being called. Captain's announcements in the flights were also either not loud enough or not intelligible."

Miinukset: "Bad seat"

Miinukset: "One baggage misssing, flight delay"

Plussat: "In flight meals were quite good. In fact, I would order the smoked chicken salad if I were in a restaurant. Service by cabin crew was excellent as well. Courteous, friendly and knowledgeable$o."
Miinukset: "In flight entertainment could have more recent movies."

Miinukset: "Seat a little uncomfortable even with mattress. Food not great."

Plussat: "Crew were lovely"
Miinukset: "Insufficient vegan option"

Plussat: "The plane were newer. Larger monitor."

Miinukset: "THe Entertainment system did not work. which meant no tv, info or seat adjustment. this was in First Class. horrible"

Miinukset: "The touchscreens on the 777s were a bit unresponsive."

Miinukset: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"

Plussat: "Upgraded to Business Class. On a A380 its really significant."
Miinukset: "The crew was abit too talkative during non-service."

Plussat: "Great service"
Miinukset: "Kids"

Plussat: "Food was ok"
Miinukset: "Smallest leg room ever"

Plussat: "The in flight entertainment and food was enjoyable. Overall service of the crew was excellent."
Miinukset: "The flight was delayed ~10 minutes boarding and I would have appreciated announcements to update the passengers with what was going on / the status of the flight."

Plussat: "Liked the entertainment."
Miinukset: "Some of the crew members were rough. Bashing the passengers and missing the courteous approach. No snacks available in the kitchen between meals on the long 14 hours flight segment."

Miinukset: "The crew was very impolite."

Plussat: "Food, entertainment and the flight crew are good."
Miinukset: "The emirates crew at Hyderabad airport. The crew doesn't have the knowledge about their work and really got pissed by them."

Plussat: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Miinukset: "None"

Miinukset: "Baggage took almost 2 hours to get out at return destination"

Miinukset: "No information re cancelled flight, board at Dubai indicated flight delayed with no time or boarding gate. Over 300 people at Emirates / Qantas customer service desk and 2 operators. Only found out that the flight may be cancelled from an email from kayak. Eventually got on a flight 6 and a half hours later. When leaving the board still said ek5101 delayed. I am sure if left up to Emirates / Qantas we would still be sitting at Dubai looking at the board."

Plussat: "The media system was great. I enjoyed the food and the crew was very nice."

Plussat: "We love Emirates. The previous flights and crew have been amazing. Most likely due to the plane only being half full. However the service, food, comfort and entertainment are the best I have ever experienced. The staff when able are more then helpful. They are friendly and engaging. The baggage allowance is amazing as well."
Miinukset: "Nothing"

Plussat: "Variety and choice of media entertainment was superb. Enjoyed the food and service."

"The flight didn’t even happen."

"Cabin crew in business class seem so rushed. Hurry up and serve food, hurry up and clear trays, hurry up and get things done. It felt frantic but overall it was okay."

"Good"

Plussat: "Fooodddddd"

Plussat: "The crew and the seat !"
Miinukset: "The food because of coronavirus the service was scaled back"

Plussat: "The crew were super patient there was a traveller was so irritating kept complaining about everything and ,moving from one seat to another even insulting the crew but they never lost their cool I thought that was wonderful .i learnt something."
Miinukset: "If a tooth paste and brush was provided in the little pack it would have made life better."

Plussat: "No issues"
Miinukset: "Everything is good"

Plussat: "nothing"
Miinukset: "everything"

Plussat: "Good movies good food"

Plussat: "Yes on your ticket you ask me to have one bag luggage 1 piece max 40 insted when I reach air port LHR they refused then it cost me 85£ extra to buy new bag I am sending my clam to soo"

Plussat: "Service and food was excellent. Good choice of movies. Also liked the cleaning of bathrooms. Seemed like they cleaned after each person used it. Remarkable."

Miinukset: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Plussat: "Everything."
Miinukset: "Everything was good."

Plussat: "almost nothing."
Miinukset: "The same food every time and its not high quality - even in Business class. The business class seats are uncomfortable, they don't recline far enough or provide adequate leg and foot support. The breakfast is not good at all and they seem to fry or provide stale croissants and danishes - they are always so hard and difficult to eat."

Plussat: "Like flying first class"

Plussat: "Inflight service was good."
Miinukset: "Seat was a little uncomfy"

Miinukset: "AIR CONDITIONING WAS NOT SUFFICIENT TO COOL THE CABIN ."

Plussat: "Comfortable flight, on time and good service"

Plussat: "Excellent service, onboard catering and transit facilities."
Miinukset: "No complaints."

Plussat: "The seat was comfortable."
Miinukset: "The entertainment system was not working"

Miinukset: "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."

Plussat: "Everything was great!"

Plussat: "Service, timing of flight, entertainment system."
Miinukset: "There used to be more variety of food choices."

Plussat: "Excellent Service & On time Schedule"

Plussat: "Top notch service on the airplane"
Miinukset: "None"

Plussat: "My experience of flying on Turkish Airline was amazing form beginning to end everything was perfect. The crew were very professional and the food quality was the best that I have had on an airline."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Good selection of entertainment, comfortable seats."

Plussat: "Food"
Miinukset: "Air conditioning was out upon boarding and went out again before landing"

Plussat: "outstanding service, flight attendants are superb"

Plussat: "Nothing"
Miinukset: "Flight canceled"

Plussat: "It is just superb"

Miinukset: "Staff was not considerate at all to kids. Wouldn't give food snacks fruit milk. Frowned when retuning trays."

Plussat: "The crew was friendly. The entertainment package was good."
Miinukset: "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."

Plussat: "Pleasant service, good food, and excellent entertainment"

Plussat: "Food was good. Flight was fast. On time."
Miinukset: "There was no entertainment on the first flight at all. Seats are very cramped"

Plussat: "The entertainment and food were excellent"
Miinukset: "The boarding process was horribley inefficient. I stood in line in a non air conditioned terminal for over 30 minutes for a security check before boarding."

Plussat: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."

Plussat: "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"

Plussat: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Miinukset: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."

Plussat: "Nice clean airplane. Lots of good food and amenities for the price"
Miinukset: "Staff is a bit rude"

Plussat: "The best"

Miinukset: "We missed our flight from Istanbul to New York. The gate was changed while we were waiting at the assigned gate. No announcements were made about the gate change. We ended up stranded in Istanbul. The Turkish Airlines representatives were very rude and not helpful at all. They told me that we needed to purchase new tickets. My 14 year old and I were in Istanbul, Turkey with no way home. After hours on the phone with their customer service and many repeated phone calls and many collect phone calls to the United States, my mother was finally able to secure new plane tickets for $2000 one way for us to return to the states. We were in the airport for 24 hours before we could board a flight to make our way home. A few days after we arrived back is when the terrorist attacks occurred. I have been plagued with flashbacks of our time in the Istanbul airport. I feel that Turkish Airlines could have done a better job at trying to accommodate us in a time of desperation. I have been reluctant to contact them upon my return and a friend offered to call on my behalf and was treated in the same disrespectful manner. I would hate to think that Turkish Airlines could be representative of the people of Turkey. I can't imagine that Turkey or the citizens of this beautiful country could treat visitors in such a fashion. I appreciate your time in reading about our personal and devastating experiences during our trip that was to have been the trip of a lifetime with my son."

Plussat: "Excellent service. Food was great too!"

Plussat: "- Hospitable staff and crew - Despite their relative difficulty in communicating in English, they did their best to communicate and in the end we were able to understand each other - Very generous day tour in Istanbul in between layovers - Accommodating of my seating requests"

Plussat: "For such a long flight, I appreciate the airline's consistent service and determination to make sure everything was pleasant as possible. By the way, it was an 11 hour flight to Atlanta. I have no regrets on choosing Turkish airlines for my trip and I look forward to my remaining trips with this airline."
Miinukset: "I do not believe it was the fault of the airline, but I was unable to access Wi-Fi at Ataturk Intl. Airport."

Plussat: "I flew Paris -Hong Kong(round trip) with transfer in Istanbul and overall everything was ok. The in-flight service was great, food was very good and their fleet seems quite new and clean."
Miinukset: "Thw only aspect I didn't like was the fact that our flight from Istanbul to Hong Kong was delayed and that is not a big problem,flights gets delayed all the time. But the attitude we got from the ground staff in the airport was a big problem. We got to the customer service counter to get further information about the flight and nobody was giving us any information.Not even an apology for the fact that we waited for 3 hours in an airport at 2 AM. Everybody seemed so bored,that they barely spoke 3 words.They offered us a voucher at Burger King, but we couldn't order anything from the menu,but the simplest burger. We just expected a bit more from an airline that has somebody dressed as a chef on-board while serving the in-flight meals."

Plussat: "I'll start with the food. Authentic Turkish cuisine with multiple options. The entertainment trumps the food with dozens of movies. Let's face it, this isn't Emirates, but you can't go wrong with 15+ recent movies for a 10 hour flight. I watched three and even got some sleep."
Miinukset: "Service was subpar, but this was a full flight. Boarding was pretty terrible with 3 security lines. The lines themselves were not a problem, but they did not provide nearly enough room at the gate for this, and the boarding started 2 hours before scheduled take off. Personally, I'd rather not sit on a plane for an hour before having to sit through a 10 hour flight, but we were not given a choice."

Plussat: "N/a"
Miinukset: "Crew member wanted me to move my seat up so the passenger behind me can have more room. The person in front of me had his chair pushed all the way back, what the hell was the crew member thinking? I still did not move my chair and argued with the female crew. Crew members do not treat everyone equally. I asked for functioning pair of headphones and water, crew members never brought them to me. Responded by saying yes, BUT never brought it to me. I noticed crew members treated children and Turkish passengers first. I'm Chinese and flew Turkish airline- I felt the discrimination. Never traveling with Turkish airlines AGAIN."

Plussat: "DIRECT FLIGHT TO ISTANBUL FROM MIAMI. UNFORTUNATELY I WAS IN A RUSH TO REACH TURKEY FOR A MEETING. USUALLY I PREFER TO GO THRU ROME WITH A FEW DAYS LAY OVER SO THAT I CAN HAVE BETTER SERVICE, FOOD AND PAMPERED TREATMENT AS BUSINESS CLASS SERVICE SHOULD BE. WHO CHOSE THEM TO BE THE "BEST AIRLINE IN EUROPE"?? AS THY CLAIM TO BE!! BLIND PEOPLE??"
Miinukset: "DAMAGED MY LUGGAGE EXTENSIVELY, THIS IS THE THIRD TIME BY THE WAY), KEEPS REFERRING ME TO AN INSURANCE CO WITH AN E MAIL ADDRESS THAT DOES NOT RESPOND, NO TELEPHONE NUMBER BY THE WAY IS FURNISHED EVEN THOUGH I HAD ASKED FOR, REPEATEDLY. -HAD TO WAIT TO PAY FOR BUSINESS UPGRADE SINCE THERE WAS ONLY ONE PERSON TRYING TO COLLECT OVERWEIGHT LUGGAGE PAYMENTS AS WELL AS UPGRADE PAYMENTS, WHILE KEEPING ME IN LINE FOR 45 MINUTES FOR A BIZ CLASS UPGRADE. AFTER I PROTESTED, A TURKISH LADY SUPERVISOR SMIRKINGLY SAID THAT I HAD TO WAIT IN LINE SINCE THERE IS ONLY ONE PERSON SERVICING! GO FIGURE!. VERY TURKISH APPROACH I WOULD SAY. PASS THE BUCKET.. -NO CONCERN FOR BUSINESS CLASS SERVICE. PLEASE TELL THEM TO GO AND TRAVEL IN ALITALIA, SWISSAIR, UNITED, DELTA, VIRGIN (THE BEST) ,BUSINESS CLASS AND SEE HOW THEY PAMPER THEIR CUSTOMERS FROM CHECK IN, TO GREAT AND AMPLE GOOD FOOD AND CONTINUOUS SERVICE. -UNLIKE THY STALE, FROZEN FOOD. BAD BREAKFAST, NO AMPLE CHESE SELECTION (ONE SLICE WHITE CHESE ONLY), OVER COOKED BAD BURNED TASTING TEA. -SERVICE: THE MALE STEWARD DROPPED SALAD ON THE NEXT SEAT AND IT STAYED THERE FOR 5 HOURS. PICKED UP BY A FEMALE STEWARDESS AS WE ARE LANDING. IF THEY WISH TO USE MORE MALES ON BOARD THEY SHOULD AT LEAST TRAIN THEM WELL. I HAD TO WAIVE AT 3 DIFFERENT MALE STEWARDS AND THEY ALL PASSED BY NOT ACKNOWLEDGING AND I WAS SITTING ON THE FIRST ROW AISLE! THEY ARE RUDE, UNCARING, SHODDY SERVICE PEOPLE.."