Etsi halvat lennot reitille Calgarystä $[81-Suomeen

Miinukset: "I didn’t take the flight. Due to a change in my post-flight quarantine lodging arrangements in Salt Lake City, I needed to change the date of my flight. Delta directed me to Aeromexico to make any changes. Aeromexico refused to allow any changes. So I was forced to not take the flight and buy a new ticket for a later date."

Miinukset: "A quick drink service would have been nice, it was provided on the same flight going the opposite direction"

Plussat: "Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs."
Miinukset: "I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era."

Plussat: "Exit row."

Plussat: "Assertive"
Miinukset: "Hand out headphones, my phone doesn’t have compatibility."

Miinukset: "No mechanical failures or delays would be nice"

Miinukset: "I’d prefer more a la carte food options rather than only boxes of stuff that include 3 things I don’t want."

Miinukset: "No se diferecia de otras lideas aereas en decadencia."

Plussat: "No food, late by hour"

Plussat: "Good snacks, comfortable flight."

Plussat: "Crew very efficient. Greeted us with a smile. Movies sere good but hard to hear."
Miinukset: "Tried to get comfort seats but sold out way ahead. Long trip for not much leg room."

Plussat: "Great service"

Plussat: "great flight attendant"

Miinukset: "They run out of options because I was sitting at the tail of the aircraft. So I didn't eat much."

Plussat: "Nice people"
Miinukset: "Waiting at gate in KC"

Plussat: "Nothing"
Miinukset: "They were short 1 flight attendant, delayed us for 3 hours"

Plussat: "Everything"

Plussat: "Wonderful. Food was great.i"
Miinukset: "I love everything"

Plussat: "Everything went as planned!"

Miinukset: "staff wasn't very friendly"

Miinukset: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"

Miinukset: "The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight."

Plussat: "The Gate Agents were excellent and very helpful with accommodating our family traveling with an infant and a six year old."
Miinukset: "The flight attendant saw that we were confused about the seat map and did not offer any assistance."

Plussat: "Clean bathrooms and great refreshment choices"

Plussat: "Everything!"
Miinukset: "It was perfect, left on time, arrived early!!,"

Miinukset: "1/12 hours late had to change out equipment"

Plussat: "Leg room and seats are very tight and I'm a small person."
Miinukset: "Coach class is very crowded."

Miinukset: "That we did not have a seat assigned"

Plussat: "the seats were ok"
Miinukset: "was little late"

Plussat: "Delta is great"

Miinukset: "could not check in on line as you did not give us the confirmation of the carrier we used which was not west jet the one you booked us through. You need to fix this problem for us to use you again"

Plussat: "They solved my name matching problem with calm and efficiency, so I made it to my conference. Thank you !!"

Plussat: "Almonds as a snack. Pleasant crew."
Miinukset: "No entertainment and my table was broken. The air from the vents was also colder. Not much leg room and I have short legs."

Plussat: "Great polite and personable crew. Quality food snacks that accompany the beverage."
Miinukset: "The seats weren’t very comfortable or spacious. And the get your seat at the gate process is a little unclear"

Plussat: "The crew as well as the pilot gave a lot of information to the customer due to a delay of 10min. Very professional. The pilot even said good bye in person to the customers leaving the plane, I really appreciated it :) The whether conditions in Seattle were very bad (windy, bumpy, rain, and night) and the pilot landed the plane as a pro! Thank you!"

Plussat: "People"

Plussat: "Late delay notification"
Miinukset: "Called the airline directly to verify the status of flight within 24hrs and everything was on schedule according to them. Even tho the airport at San Juan have not night arrivals due to the effects of Hurricane Maria, and on previous days the same flight had been moved to a morning schedule for that reason. I was notified of the delay within hours of departure of the connecting flight."

Plussat: "Everything"
Miinukset: "Nothing. Delta is the best airline in North America"

Plussat: "Crew was friendly and helpful"
Miinukset: "The cheap seats were… well cheap. Not enough leg room"

Plussat: "Snack choices updated aircraft"
Miinukset: "No entertainment options"

Miinukset: "There was a kid screaming on both flights and t was not a good time"

Plussat: "For once the food was good"
Miinukset: "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."

Plussat: "Great service very courteous crew. Smooth takeoff and landing."
Miinukset: "Nothing"

Miinukset: "One hour late after a stay over already 4 hours."

Plussat: "Tv on flight"
Miinukset: "Flight attendant skipped me for drinks"

Plussat: "I was able to do my check in and seat picking fast with no problem"
Miinukset: "A lot of the airport employees and staff negative and Grouchi mean attitude but does not take away nothing with the airline company staff very helpful and positive people"

Plussat: "Good flight, professional people."

Plussat: "Given an upgrade to comfort seats for taking a bump was a nice plus. Pilot kept us informed o flight arrival and times."
Miinukset: "Gate attendee wasn't very cheerful, felt like I was being a bother when asking questions. Stewards on the flight were not very social either."

Miinukset: "Several hours was added to my travel day when my Calgary to Seattle flight was cancelled and I was rerouted from Calgary to Vancouver to Seattle. It seems to me that if an airline initiated change that significant occurs, I should have an option given me to change my itinerary."

Plussat: "Crew could have been a little more friendly. Seating was great"
Miinukset: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "Very little legroom."

Plussat: "Boarding was crazy and confusing. Ground crew poor communication and rude"

Miinukset: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."

Plussat: "Not much went well, sorry"
Miinukset: "Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight."

Miinukset: "Food"

Plussat: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Miinukset: "Paying more attention to bags transportation between plains"

Plussat: "Missed flights due to driver not turned up at Bellano yesterday"
Miinukset: "We have a new flights"

Plussat: "Seat was comfortable, food was good."
Miinukset: "The woman seated next to me was the mother of one of the flight attendants. She had terrible body odor that nearly brought me to vomiting—and this was a 10 hour flight. She was also brought all kinds of amenities from the attendants from the 1st class cabin—not really appropriate."

Plussat: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Comfort and space"

Plussat: "Great crew."
Miinukset: "Working TVs"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Departure and arrival were timely, staff was courteous and helpfull."

Plussat: "Upgraded to Economy Plus for more legroom. Very worth it for an 8-hour flight"

Plussat: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Miinukset: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "The first flight for this trio was cancelled .. stop with automated cron jobs"

Miinukset: "One of the crew members was rude to me"

Plussat: "departure & arrival on time"
Miinukset: "The seats are very very uncomfortable I cannot imagine flying more than 2 hours on that plane."

Miinukset: "There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us."

Miinukset: "The food options you're supposed to get don't exist because they provide a limited number of the variety they have! By the time they get to your seat, they are already out of options. Sadly, the quality and service are going down too."

Plussat: "Everything!"
Miinukset: "Being sick on the way back home from my Vacation!"

Plussat: "The flight left almost on time. I was surprised that a meal was served on a two hour flight"
Miinukset: "It took a long time to get off the plane."

Plussat: "Sweet crew with a lot of patience."
Miinukset: "The plane was full of immigrants and they left a HUGE MESS everywhere. Half eaten chocolates, wrappers, cups and you name it strewn all over the floor and aisles. It was disgusting to sit through 10.5 hours of. Somehow though, they knew how to watch Baywatch."

Miinukset: "Smaller plain"

Plussat: "Munich airport on other hand. We got to the airport several hours in advanced. Everything from getting a boarding pass to checking and weighing in your own bag was electronically. Long lines and majority of the systems were not working. After trying several machines and being directed into 3 different lines I finally was able to check my bag in. I had to leave my other family members who were flying with me as they were in another line. At the machine to check my bag in , a airport worker ran up to my bag and slammed it onto the ground as well as ripped off my luggage tags. My bag was upright on the conveyer belt instead of on its side , but how rude the airport workers are, is rediculous. After I asked why she did that she just began ordering me around to move my bag after I got my bag through the machine I asked to speak to a manager as the airport worker was extremely rude and unprofessional. No one would give me the time of day and the same airport working out her hand in my face saying repeatedly goodbye in German. I've never experienced anything like this in my entire life. Trying to get through security a few travelers on a thin patience level started pushing people in line trying to by pass others it was so very chaotic workers had to go in between. Those travelers were complaining, because disabled travelers had a separate line that was faster. The worst airport experience I've ever had. Once on the plane everyone was pleasant. Crew was very helpful and always willing to assists"
Miinukset: "There was a child on the plane that was screaming and crying on and off for several hours. The parents didn't do anything to keep the child calm. Before we got to Chicago eveyone had to be seatbelt s before landing and the flight attendant asked eveyone to buckle up. The mother of the baby wouldn't listen and began yelling at flight crew. I think the flight crew did a great job, the passenger and child were very disruptive making the flight at times very uncomfortable. I wouldn't suggest infants or toddlers flying for such long trips. No one wants to listen to a child screaming at the top of their lungs."

Plussat: "food was great"
Miinukset: "gate changed and we gad to take the bus to the plane which lead to sn delay and almost the plane couldn't leave before the airport closed. however, we eventually made it ..."

Plussat: "Boarding was organized, flight was not profoundly oversold."
Miinukset: "Food was not appetizing."

Plussat: "Staff was friendly and the flight was pleasant.The schedule was very convenient"

Plussat: "Crew was friendly and we arrived on time, works for me!"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "The service is good."
Miinukset: "Noises obnoxious passengers drinking standing up in the isles for long periods. Hanging on other passenger's seats. Very rude and clearly didn't care. Flight attendent tried to get them to sit and hold it down but it had little effect. They were part of a larger group so they wanted the flight to be a social event."

Plussat: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."

Plussat: "Easy boarding"
Miinukset: "Could update movie selection"

Plussat: "The service was incredible! We had wonderful flight attendants. Also, the food was great."

Miinukset: "It was my bad luck to be near two children whose parents would not keep them quiet and who played games on their screen for nine hours straight, shrieking the entire time. Nor did any of the stewards help or say boo to the parents."

Plussat: "Nothing."
Miinukset: "No food service for a evening flight. Delayed because of a toilet problem."

Plussat: "phenomenal transfer from one flight to the next, thank you lufthansa"

Plussat: "Everything was exceptional. The crew provided excellent service, the aircraft was modern. Boarding was painless. Food was the good, all things considered."

Plussat: "Love being able to watch whatever I want on the entertainment screen. The crew was very considerate and helpful to passengers. This plane had the restrooms downstairs which really reduced congestion."
Miinukset: "The "dinner" meal was really not good. The lunch meal was OK. I remember much better food being served several years ago when I last flew Lufthansa."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "We liked everything about the flights: the crew was friendly and helpful, the food service for economy class was excellent, and the flight left and arrived on time."
Miinukset: "...being bumped from row 26 to row 47; but we still retained seats H and K."

Plussat: "Senator member , business flight ... And everything wrong that can happen happened ...cancelled flight , delayed flight , then again delay ,then me losing the flight cause of their delay , waiting in the airport for 8 hours ... Hate you Lufthansa , never coming back"

Plussat: "Food, drink and entertainment are very good."
Miinukset: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Plussat: "The food, the crew and the entertainment were top-notch, best flight I've been on. Economy was more comfortable than other flights :) will always try to fly with Lufthansa in the future!"
Miinukset: "Boarding was very chaotic"

Miinukset: "Klm is the best, even on a 40min they served small breakfast."

Plussat: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Miinukset: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Plussat: "Great atmosphere, crew was excellent!"
Miinukset: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Pleasant crew. Appropriate and efficiently served snack."
Miinukset: "Boarding and disembarkation were slow."

Plussat: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Plussat: "economy plus seats were nice, great movie selection, especially international movies"
Miinukset: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Plussat: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Miinukset: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Miinukset: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Plussat: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Miinukset: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Plussat: "Seat was good"
Miinukset: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Miinukset: "There was no wifi on flight"

Miinukset: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Plussat: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Miinukset: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Plussat: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Miinukset: "Lost all our bags so couldn’t ski"

Plussat: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Plussat: "The crew were amazing and the flight was very smooth."
Miinukset: "Keep up the good work"

Plussat: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Miinukset: "Less legroom, storage space, bad food, few movie options."

Miinukset: "lost baggage"

Plussat: "The constant smile conferred by flight attendants through the entire flight."
Miinukset: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Plussat: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Miinukset: "I would have to dream something up."

Plussat: "Shirt flight but well catered, boarding was efficient and quick."
Miinukset: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Plussat: "Interior of the plane was clean. Smooth landing."
Miinukset: "Pilot did not avoid turbulence"

Plussat: "Everything is top notch for an airline company."
Miinukset: "Nothing.... I enjoyed every moment of the flight."

Plussat: "Fast boarding"
Miinukset: "The entertainment system wasn’t working for the whole 10 hour flight."

Plussat: "Entertainment"
Miinukset: "Food and one bathroom out of service makes an awful flight"

Miinukset: "The streaming service didn’t work"

Miinukset: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Plussat: "Service, technology"
Miinukset: "Could not print by boarding card and was not allowed to board in Amsterdam"

Plussat: "Boarding was quick, Flight on time....just a regular service and plane"
Miinukset: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Plussat: "Absolutely nothing!"
Miinukset: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Miinukset: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Plussat: ".Very much on time with pleasant service."
Miinukset: "Can nit find much fault fir a short run!"

Miinukset: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Plussat: "The food and the punctuality"
Miinukset: "The technology in interteiment is not touch screen"

Plussat: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Plussat: "Easy Boarding"

Miinukset: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Plussat: "Everything. Staff incredible."

Plussat: "Service"
Miinukset: "Only one queue for boarding. Flight late on arrival."

Plussat: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Miinukset: "What is there not to like about KLM? I cannot find anything."

Plussat: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Miinukset: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Plussat: "Enough space good wine and on time"
Miinukset: "Nothing"

Plussat: "Special treat for King's Day Friendly crew"
Miinukset: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Plussat: "The flight crew were kind, polite, and attentive."
Miinukset: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Plussat: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Miinukset: "The stinky guy behind me, but that's not the airline's fault."

Plussat: "...The transfer at JFK was terrible"

Plussat: "Leg room. Smiles of the cabin crew."
Miinukset: "Not enough selection of Electronic Dance Music. Lol!"

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Miinukset: "Having an option for someone with wheat allergies ... As well as peanuts .... Chips work as long as they are not friends fried in peanut oil. I found that the crew would hit into my shoulder without saying "excuse me" ... Other people passed by me and they didn't seem to have a passing without banging into me."

Plussat: "seats were super comfortable, would fly again."

Plussat: "Flight arrived early. Stewardess although newer was attentive"
Miinukset: "Nothing the flight was great"

Plussat: "The crew members were extremely helpful. It was a full flight and hard to find space for all the carry-on luggage, but an extremely helpful stewardess did a great job of finding space for my bag. She was attentive and friendly for the beverage service and really made me feel welcome."

Miinukset: "Nothing"

Plussat: "Left lake but still made it on time"
Miinukset: "Aircraft was hot. I volunteered to check my carry on and on other airlines they’d let you board early but the lady just made excuses. It’s fine if that’s policy but I don’t appreciate made up excuses."

Miinukset: "Better snacks."

Plussat: "Awful"
Miinukset: "Hot crowded late horrible"

Miinukset: "I'm expecting more from AA. We were delayed for 2.5 hr since we didn't have a pilot !!!!!"

Miinukset: "The service and courtesy of the staff wasn’t great."

Plussat: "The Flight Crew was amazing. They accommodated us very well. We were two toddlers, a pregnant mother and a handicapped senior."
Miinukset: "The counter representatives were terrible. They discriminated us & forced us to check our stroller at the counter & not at the gate. Even though another family had the exact same stroller & was permitted to enter with their stroller. We were two toddlers, a pregnant mother and a handicapped senior."

Miinukset: "Was very cold on fight,"

Plussat: "Wi-Fi and USB ports worked great. Seat was comfortable after 11 upgrade. On time"
Miinukset: "Having to pay extra for a exit row seat"

Plussat: "The Jetstar flight was smooth and on time."
Miinukset: "Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle."

Miinukset: "Airline change time, airport, and seat asigment of our reservation. It was only thru several calls to their reservation and talked to a supervisor was I able to straight out the big mess. This has happened before with this airline when are reservation are done months in advance. I doubt we will fly American Airlines Again."

Miinukset: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."

Plussat: "Sat in exit and it"

Plussat: "I'm glad they didn't fly an airplane that didn't pass the mechanic's evaluation."

Plussat: "They were pretty much on time."
Miinukset: "The Gate Agents give NO information that could be useful. A passenger is at best a Number. I would not want to be non-traveler."

Miinukset: "The flight was cancelled and our party was stuck for 2 days without a returning flight."

Miinukset: "Never made it on this flight because of cancellation"

Plussat: "My throat was sore and stewardess was able to give me water while I attempted to take cold flu pills"

Plussat: "Economy passengers treated well"
Miinukset: "Your survey app"

Plussat: "Quick and did good job"
Miinukset: "After flying Japan Airlines I wish there were more free food and entertainment"

Plussat: "Nothing"
Miinukset: "Comfort, timeliness."

Miinukset: "There was no inflight entertainment at all. Your only option is to purchase WiFi so that you can view entertainment on your phone or other electronic device. For a plane that cannot offer inflight entertainment, the WiFi should be free."

Plussat: "All hope was lost until Greg came to our rescue. We made our connecting flight on time and didn’t have to reschedule the entire trip until the next day- losing out on lodging and plans abroad."
Miinukset: "The way this flight was cancelled due to weather and couldn’t be rescheduled by anyone at the airport, on the phone — knowing it was due to the size of the plane and the weather conditions. I wasn’t even offered a voucher or accommodation for what I was being told would be a 24-hour delay. That was until we met Greg, he literally saved our trip and our experience with American Airlines."

Plussat: "Loved the fact that the pilot frequently spoke to us during the turbulence. Crew was great."
Miinukset: "Lack of entertainment."

Plussat: "Early for arrival!! Love that!"

Plussat: "The flight was ok with no issues once we were in board"
Miinukset: "We hot there in plenty of time for our 7 am flight and were bumped to a 12.30 pm flght. When we returned to book in we were being accused of missing our flight. Finally got vhecked in what a pain"

Miinukset: "I was expecting to fly British Airways but instead I was booked on a American Airlines which flew me on an old shitty airplane. Never again."

Miinukset: "delayed on the plane"

Miinukset: "delay, then no sandwiches available for purchase onboard during a 3-hr evening flight"

Plussat: "Boarding process and flight crew were just fine - nothing excellent, just average. The plane was an older model, nothing special. We arrived 10 minutes early but then had to wait 20 minutes for a gate."
Miinukset: "They had no alcohol and no entertainment on a Transcontinental flight from IAD to LAX. Also once we landed we had to wait 20 for a gate assignment."

Plussat: "Liked that the restroom was near by (9E). Liked that there was the option of watching a movie."
Miinukset: "Didn't care for the choice of shows/movie on monitors. I paid for an upgrade for row 9 - and was unfortunately seated next to a very large man, which meant that there was no escaping the fact that our arms or legs touched. Obviously an older plane, because there were no outlets (again, paid for upgraded seats). Previous flight was WAY better and I was in the regular seat."

Plussat: "As a fat guy, I really like these newly built AA airplanes with huge seats. Two great flight attendants, too (a rare thing this day and age). Better than average coffee for an airline."
Miinukset: "Terrible turbulence. I know it's not AA's fault, but still, despite how nice the plane and staff were, I was sweating bullets for two hours!"

Plussat: "On time. Friendly."

Plussat: "Delayed without announce which made us worried since we had expensive international flights followed"
Miinukset: "More information and announcement for people when delayed ."

Plussat: "Not a good experience so nothing"
Miinukset: "AA failed to allow me to check in at initial arrival in Grande Prairie airport so I had to rush to get a boarding pass in Calgary where the AA agent told me it was not an AA problem and sent me back to WestJet. WestJet discovered that it was an AA problem and returned me to the AA counter where it was resolved. Then I had to rush to catch the flight and missed any opportunity to have a decent lunch between flights. Then there was no food offered on the AA flight to Dallas."

Miinukset: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."

Plussat: "Flight was on time with no problems. Had to check my carry on due to lack of space but my bag arrived quickly at my destination so this was not a big deal."
Miinukset: "Boarding is always a free for all. Even though passengers are called in groups no one listens and the boarding process never seems very efficient."

Plussat: "Crew was nice and understanding how uncomfortable the flight was."
Miinukset: "The seats are now smaller than ever. AA made them more marrow, closer together and less reclining. With 1.2 mil miles I am switching to drlta."

Plussat: "Everything was perfect from the boring to me getting off the plane"
Miinukset: "nothing wrong"

Plussat: "why change anything when all was excellent. leave excellent alone"

Plussat: "Flight delayed due to no pilot or co-pilot. Did not land til 2 a.m. I hate American airlines. Their planes are old, there is no entertainment, the seats are like sitting on a board"

Plussat: "I could ask for the whole can of soda on any flight. A passenger told me that delightful news."
Miinukset: "I'm tall 5'9 and my knees were literally up against the seat in front of me."

Miinukset: "Taking a flight on American Airlines when I booked one on Alaska was confusing. Not clear disclosed at the time of purchase. And hard to notice on conformation email."

Plussat: "The service in first class was excellent."

Plussat: "Good crew. Early arrival"
Miinukset: "No entertainment. Not enough food"

Miinukset: "American Airlines has become like the worst low cost airlines! After buying the ticket, everything else is at a cost: to select your seat, to check bags, everything. Whenever I will have a choice, I will chose other carriers!"

Miinukset: "It was all excellent."

Plussat: "Premium economy service and seat."

Plussat: "Not much"
Miinukset: "Stewardess never smiled once! She was approx age 45 and should know by now how to be professional. Not the start to a vacation anyone would want."

Plussat: "Considering the thousands of passengers who saw their flights cancelled because of the grounded 737 Max’s the fact that I was on hold for only 30 minutes and then got rerouted for the next day is amazing! Thank you Air Canada."

Miinukset: "No good"

Miinukset: "Seats are always a pain in the butt Wifi has never worked for me -slow and keeps dropping"

Plussat: "The stewardess was top-notch, professional and friendly"

Miinukset: "Small plane, no room for cabin luggage"

Plussat: "The pods were great on 777"
Miinukset: "Couldn't plug in CPAP"

Plussat: "It was 10 minutes early"

Miinukset: "They changed planes and the seats I paid for at reservation were different on the new plane. No warning!!"

Plussat: "Only thing good was the brevity of the flight."
Miinukset: "The aircraft was dirty and ridiculously cramped. Air Canada undermines its brand by flying planes like these."

Plussat: "Service"

Plussat: "The service"
Miinukset: "Nothing so far, thanks."

Miinukset: "JustFly did not release my coupon to Lufthansa or Air Canada, and so I was nearly prevented from flying."

Plussat: "The fact that you still have movies that you don't have to download apps for, nice to keep it simple."

Plussat: "Entertainment"
Miinukset: "My seat was wet and i had to wait quite a while for it to be rectified. I asked to sit on a crew seat at the back of the plane and was told that i would break it. I found this rather disgusting . Seating plan is very crammed like sardines"

Plussat: "Nothing."
Miinukset: "Service"

Miinukset: "I bought my ticket with Air Canadafrom Vancouver to Calgary then connected with Lufthansa from Calgary to London UK. Unknown to me I could not find the flight because it had been changed to an AC reference flight. With a very short time for the connection I did not know where to get my boarding pass as my flight with Lufthansa was nowhere referred to ! Not which gate to go . Why not put it in the ticket that Lufthansa and Air Canada work together and that both flights ref should show !! It would avoid a great deal of anxiety . Only offered 1 round if hot drinks over 9 hours ! Departure delayed by nearly 60 minutes"

Miinukset: "No offer to have transportation to gate. I am disabled and had a very long walk."

Miinukset: "Delays"

Plussat: "Seat is not too crowded"
Miinukset: "No snacks"

Plussat: "Great gluten free meal. Calling ahead of time to order was well worth it."

Miinukset: "The prop aircraft that Air Canada uses for the YYC-YEG route are old and cramped. They do nothing for the Air Canada brand."

Plussat: "loved the free movies"

Plussat: "I didn't like anything."
Miinukset: "I was stuck in immigration for about an hour. The screening process at this airport is so laborious. You have to wait on a bench until they call your name and they don't care if your flight is about to be boarding. I understand that immigration is necessary but they could at least have people form a queue instead of having us wait for our names to be called. I told them that my flight would be boarding in 25 minutes and they told me "Oh, don't worry, they'll just put you on the next flight". But when I got to my airline to check in, they charged me $150. I needed that $150 to pay some bills when I got back home."

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Plussat: "Staff were friendly"
Miinukset: "Seats were narrow and sitting in aisle seat you were constantly hit every time cabin crew took trolley up / down aisle. Woke up by cabin crew banging into me."

Miinukset: "No end to delays."

Plussat: "Nothing."

Miinukset: "To small of plane."

Miinukset: "They wouldn't seat us together"

Plussat: "Meh."
Miinukset: "Video display didn't accept touch input so didn't work at all."

Plussat: "It was good experience."
Miinukset: "Snacks could be improved."

Plussat: "Nice staff. Efficient boarding."
Miinukset: "No basic food for free."

Plussat: "nothing"
Miinukset: "everything"

Miinukset: "Can't believe not even pretzels"

Miinukset: "Carry on bags of 2 delayed seating of people"

Miinukset: "waiting times"

Miinukset: "Great"

Plussat: "Boarded late but quickly."
Miinukset: "Plane was very old and it showed"

Miinukset: "Lost my bag, I had to wait an hour and a half and missed a meeting."

Plussat: "Everything was satisfactory. I wasn't expecting to pay for my light suitcase"
Miinukset: "The seats"

Plussat: "Roomy preferred seats"
Miinukset: "No snacks"

Plussat: "friendly prompt service, comfortable seats - free tv and movies"
Miinukset: "had to circle for about an hour before we were able to land due to a storm but that wasn't the crews fault - just bad luck"

Plussat: "They had a wheelchair accessible for me and delivered me to my waiting party."

Plussat: "good"

Plussat: "boarding"
Miinukset: "seats to close together very uncomfortable"