Etsi halvat lennot välille Dallas Love Field - Helsinki

Plussat: Information sharing by pilots and crew. Economy class leg room is good.

Miinukset: All good up to the level

Miinukset: Boarding was crazy. Could not everyone in the gate area.

Plussat: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Plussat: Loved the smooth ride.

Miinukset: Bathroom was pretty nasty

Miinukset: Time

Plussat: Pleasant crew. Appropriate and efficiently served snack.

Miinukset: Boarding and disembarkation were slow.

Plussat: Flight was on time.

Miinukset: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Plussat: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Miinukset: Information on arrival time was not correct

Plussat: Almost everything, especially the crew.

Miinukset: Don’t feel like anything should be better to be honest

Miinukset: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Plussat: Everything works and quick to get to destination.

Plussat: Loved the smooth ride.

Miinukset: Bathroom was pretty nasty

Plussat: Information sharing by pilots and crew. Economy class leg room is good.

Miinukset: All good up to the level

Plussat: Impressive service... amazing crew, very friendly and professional

Plussat: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Plussat: Customer care was super supportive

Miinukset: Inflight sandwiches

Plussat: Everything works and quick to get to destination.

Plussat: The crew was professional & friendly

Miinukset: Food was terrible honestly, entertainment system didn't work on 1st flight.

Miinukset: All of the less than good, obvious!

Plussat: Crew good and seat OK but not exceptional for business class

Miinukset: Food was average - main course could have been better. Range of movies ok but not great

Plussat: The crew was professional & friendly

Miinukset: Food was terrible honestly, entertainment system didn't work on 1st flight.

Plussat: The crews were pretty great!

Miinukset: The regulating of the temperature.

Plussat: Fast boarding

Miinukset: Slow in refuelling, got us delayed for 40-

Plussat: Great crew.

Miinukset: Ran out of business class meal. Substituted a Econ class.

Plussat: KLM are our airline of choice. A great full-service carrier with impecable standards.

Miinukset: Nothing

Plussat: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Miinukset: I flew economy and all was good and appropriate to the level.

Plussat: Crew were excellent

Miinukset: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Miinukset: Crew members in Amsterdam were very rude and disrespectful

Plussat: Decent price for economy comfort seat, 4A.

Miinukset: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Plussat: KLM STAFF WERE VERY PROFESSIONAL

Miinukset: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Plussat: Professional crew. Good simple check in.

Miinukset: Nothing.

Miinukset: Still don’t have my luggage yet

Plussat: The crews were pretty great!

Miinukset: The regulating of the temperature.

Plussat: Food was great, enjoyed watching videos, staff very profession and friendly.

Miinukset: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Miinukset: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Plussat: economy plus seats were nice, great movie selection, especially international movies

Miinukset: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Miinukset: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Miinukset: Time

Plussat: Impressive service... amazing crew, very friendly and professional

Plussat: Staff were professional and polite.

Miinukset: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Plussat: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Plussat: Flight arrived on time

Miinukset: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Plussat: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Plussat: Great atmosphere, crew was excellent!

Miinukset: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Miinukset: Delay due to strike

Plussat: The crew was informative

Miinukset: Inflight sandwiches

Miinukset: The plane is so old..,