Etsi halvat lennot välille Dallas Love Field - Helsinki

Miinukset: "The food service on the 3 hour leg but we knew that ahead of time so..."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "N/a"

Plussat: "Good Crew. Landing was very smooth"
Miinukset: "line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!"

Plussat: "The crew was great. The flight was on time."

Plussat: "The Delta staffed were friendly and greeted me with a smile."
Miinukset: "The temperature on the plane kept going in and out. It was warm most of the trip. The lady that was sitting in front of me talked on her phone until the plane went up in the sky. She would hide it when the flight attended passed by."

Plussat: "Comfy"
Miinukset: "Seats a lil tight"

Plussat: "The check in process was smooth and the flight crew were pleasant"
Miinukset: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"

Miinukset: "Got to final destination, baggage was discovered to be lost somewhere between Dallas and Bahrain"

Plussat: "Everything was nice"
Miinukset: "The price"

Plussat: "It was a brand new 737-900 with legroom, atmospheric lighting, very quiet engines, and LEGROOM in coach. The flight crew was top-notch as well."
Miinukset: "Nothing. Delta did very well with this one."

Plussat: "Snacks were good. On time."

Miinukset: "Flight was delayed."

Plussat: "New plane with great entertainment arrived 30 mins early"

Miinukset: "Poor service"

Plussat: "Crew was amazing! Entertainment options were great"
Miinukset: "Need more than 1 option for breakfast"

Miinukset: "The flight crew were great"

Plussat: "chwcking in was very easy."
Miinukset: "No in board beverages. On flight from RDU to PHL beverages were served."

Plussat: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Miinukset: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"

Plussat: "You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional."

Plussat: "非常好！"

Plussat: "Crew were great"
Miinukset: "Very cramped I was at the back of the plane"

Plussat: "On time"

Plussat: "Flight attendants were nice based on the situations beyond their control."
Miinukset: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."

Plussat: "that we got to our destination"
Miinukset: "the bathrooms were gross"

Plussat: "I love the in-flight movies!"
Miinukset: "This wasn't pertaining to the flight or airline; but the TSA line was ridiculously slow."

Plussat: "The fact that there was a screen for movie selections and a charging port for my phone and the flight attendants were super nice"

Plussat: "Flight was on time with enough connection time to board with zero issues"
Miinukset: "No problems on this trip"

Plussat: "Very quick boarding process. There was no entertainment so I couldn't rate that."
Miinukset: "There should be a N/A option if there is no entertainment available."

Plussat: "Very satisfied. Great service"

Miinukset: "Padding on seats are worn out. Very uncomfortable"

Plussat: "Seats were very comfortable. Was able to recline back and had excellent leg room. Area looked clean and organized."
Miinukset: "Captain didn't say much before or during the flight like most do. Not a big deal-it was a short flight."

Plussat: "The initial boarding process was quick, smooth flight"
Miinukset: "I've never had a flight wait over 30 minutes past departure got other people to make a connection and get on to this flight. Seems beyond normal and wrong to those that were there in time and on the flight to support an on time departure"

Plussat: "4 hour flight. Non-eventful except slight turbulence. Good to be home! Thank you!"
Miinukset: "NA"

Miinukset: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."

Miinukset: "I felt too cramped in to the plane. Our KLM FLIGHT WAS CANCELLED THE DAY BEFORE THE FLIGHT."

Plussat: "Flight was delayed for over 6 hours. Not an ideal way to spend the day."

Plussat: "It was on time"
Miinukset: "Too short of a layover in Atlanta"

Plussat: "The staff was really nice and the pilot was very open and telling us the status of the "on hold" that we were experiencing."
Miinukset: "The flight was delayed but there was nothing the airline could do because it was beyond their control."

Plussat: "Free tv"

Plussat: "Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time."
Miinukset: "Not applicable."

Miinukset: "Delayed flight, mechanical"

Plussat: "The agents in the air were a lot more understanding and at least apologized."
Miinukset: "I understand if we need to check bags because its full but when iy is not full but you demand I check it anyway all you are doing is adding travel time to my trip. Also we needed things in our bags that we otherwise would have had. Not the best customer service at the gate."

Plussat: "It was only 1.5 hr flight."
Miinukset: "Apparently Delta has decided even if you have a qualified KTN, they can arbitrary decide not to honor do you cannot precheck thru TSA. No way to input KTN at purchase on website and couldn't get it done at ticket counter. Thanks Delta"

Plussat: "The first flight was fine. On time and the crew was very nice."
Miinukset: "The second flight was not okay. We had to switch planes after we were in an ready to leave. Over a two hour delay and lots of confusion , we finally got to our destination."

Miinukset: "Flight was delayed due to late arrival of plane. Crew was not courteous and rushed people to board"

Miinukset: "My connecting flight left 20 min early!!! I missed it because my original flight was 25 min late."

Plussat: "Easy boarding, good wifi."
Miinukset: "Two hour mechanical delay, seemed like they waited forever for paperwork. Then rough weather, so bouncing all over. And on top of it, no peanuts."

Miinukset: "Shitty entertainment system. Have seen so much better."

Miinukset: "Entertainment system was not working on all seats"

Plussat: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Miinukset: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Miinukset: "I not get to go my flight, I couldn't get reimbursement"

Miinukset: "Advertised October Pink products but did not have them for breast cancer support"

Plussat: "Spacious business class seats, excellent meals"
Miinukset: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Plussat: "Entertainment programs"
Miinukset: "New variety of food"

Miinukset: "Crew on the ground was very rude"

Plussat: "Check in agent extremely helpful and friendly."
Miinukset: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Miinukset: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Miinukset: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

Plussat: "The crew was very friendly."
Miinukset: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."

Plussat: "Great crews, excellent customer service"

Plussat: "The crew was amazing and extremely helpful!"
Miinukset: "The food could have been better"

Plussat: "Air. France usual"
Miinukset: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Plussat: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Plussat: "Food and wine. Entertainment."
Miinukset: "Sat closer to water closet. Maybe more air freshener in there."

Plussat: "Average crew. Average seat."
Miinukset: "They could have controlled screening babies better. They just let them scream....."

Plussat: "Friendly attendants, entertainment variety"
Miinukset: "Comfort, food could have been better."

Plussat: "The cue lines per zone are a brilliant idea!"
Miinukset: "An explanation to passengers as to why there was a backup between the gate and the plane."

Plussat: "The crew was pleasant and boarding efficient I lucked out with first class"

Plussat: "srfghj"
Miinukset: "fghjkl"

Plussat: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Plussat: "Intranet wifi meant I could watch entertainment on my iPad"
Miinukset: "Seats are very uncomfortable"

Miinukset: "My entertainment device did not work the entire flight."

Plussat: "Crew was very nice and the food was excellent."

Miinukset: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Plussat: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Miinukset: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Plussat: "Food was good, crew was very professional and courteous. Flight was smooth."
Miinukset: "Coach was cramped and the video system didn’t work very well"

Plussat: "Modern aircraft with power, big screens etc"
Miinukset: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."

Plussat: "Quiet! No noise-canceling earphones needed. Delicious food."

Plussat: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Miinukset: "Nothing."

Plussat: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Plussat: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Miinukset: "Nothing to like"

Miinukset: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Plussat: "nice drink selection on board flights"
Miinukset: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Plussat: "Nothing"
Miinukset: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Plussat: "Crew was very nice and the plane was clean and comfortable"
Miinukset: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Plussat: "Ok"
Miinukset: "Nothing"

Plussat: "Nithing"
Miinukset: "They were unfreindly and rude."

Miinukset: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Plussat: "Plenty of seat space"
Miinukset: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Plussat: "On time after latish start"
Miinukset: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"

Plussat: "It was Amazing staff helpfull and fresh.. love it"
Miinukset: "Flight of almost 3 hours was not entreteiment at all just magazines."

Plussat: "It was on time and the crew was good"
Miinukset: "The food wasnt upto the mark"

Plussat: "Crew very professional and nice food Boarding process well organized"
Miinukset: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Plussat: "It was on time"
Miinukset: "Food was AWFUL! Better to serve nothing"

Plussat: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Miinukset: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Plussat: "Friendly onboard staff"
Miinukset: "Treated like cattle while boarding unless your preferred member. Average food quality."

Plussat: "Not much."
Miinukset: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."

Plussat: "Boarding was very efficient"
Miinukset: "Losing my luggage after checking it at the gate when volunteers were needed."