Etsi halvat lennot reitille Etelä-Tyynimeri $[7232-Helsinkiin

Plussat: "crew amazing"

Plussat: "Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability"

Miinukset: "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."

Plussat: "Crew was professional and friendly"
Miinukset: "Continuous improvement"

Miinukset: "I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight"

Miinukset: "Nothing. This company deserves its reputation for excellence."

Plussat: "Yes."

Plussat: "Perfect service, never had a more pleasant and attentive crew"
Miinukset: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Plussat: "Service was excellent. Premium economy seats well worth the few extra $$."

Plussat: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Miinukset: "nothing!"

Plussat: "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."

Miinukset: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Plussat: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Miinukset: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Plussat: "Sitting in my seat I felt that I had wiggle room for my feet and my arms/elbows. Usually on American flights, I feel like a sardine packed in a can. Even though I was in economy I had plenty of space and was very comfortable during 9 hour flight from BKK to Tokyo."

Plussat: "People were friendly - from check in right through to disembarkment."
Miinukset: "Not applicable"

Plussat: "everything went well. food and service was great."
Miinukset: "the return flight had a guy next to me that would keep putting his feet in front of me. he would spill over to my side so much. pretty rude person."

Plussat: "Professionalism with friendliness of the crew and the service provided."
Miinukset: "No issues with flight and boarding."

Plussat: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Miinukset: "Can’t think of any thing"

Miinukset: "I know this isn’t really the fault of the airline, but there was a loud toddler sitting behind me. It was frustrating, because the mother did not seem to do anything to have her child be quiet. It makes it hard for everyone around them to have comfortable rest, especially as this was an overnight flight. I have flown over the years with up to 5 children and do know how hard it can be, but it is important to foresee the needs of the child. I wonder of the attendants could have been a little more firm with the mother to ask her not to let the child roam the aisle."

Plussat: "JAL is on time with good cabin crew. Food is good and enough. In-flight entertainment - 4 movies form San Diego to Narita. 3 Movies form Narita to San Diego (tail winds make the return trip shorter). I love and appreciate the toothbrush/paste in the bathroom. After a long flight, nobody wants to talk to me face to face haha"

Plussat: "Prompt, friendly service. Clean aircraft with comfortable seats. Onboard meal for international flight."

Plussat: "Crew was very pleasant"
Miinukset: "Food was fair, not great."

Plussat: "The crew were extremely polite and caring. Food and entertainment were of the highest quality."
Miinukset: "Seats were extremely uncomfortable. US to Japan flight had much better cushions and support."

Plussat: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Miinukset: "Too long and no rest."

Plussat: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."

Plussat: "They did their best to put me pn another flight to Norfolk buf it wasn't straight through"
Miinukset: "Missing my last fight straight home because of very slow US Customs...)0"

Plussat: "The staff"

Plussat: "Good service and very clean plane."
Miinukset: "After having an enjoyable experience on the first Japan Air flight, the second flight from Narita to Manila was late to board & leave, the food was not nearly as appealing and the flight seats were noticeably less comfortable and less roomy than the first flight."

Plussat: "JAL always have good services."

Plussat: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Miinukset: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."

Plussat: "The friendliness of the crew and the comfort of the seat + size of the screen"
Miinukset: "Possibly more food options could of been better, only had western or Japanese option"

Miinukset: "Crew that joked around and made loud laughters during flight Nonchalant crew serving attitude with reckless, indifferent safety demonstration Tasteless snack Delayed takeoff and prolonged landing AC as cold as in a fridge"

Plussat: "Crew very helpful and courteous"
Miinukset: "None"

Plussat: "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"

Plussat: "The flight attendants were very kind and attentive."
Miinukset: "A bit hard to get in and out of my seat 8A. But the seat and bed itself were comfortable."

Plussat: "Service was amazing and made me feel like I was in first class."
Miinukset: "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."

Plussat: "Enjoyed the greeting, politeness and food"
Miinukset: "More English speaking would be preferred"

Plussat: "Went premium economy for such a long flight- NYC to Tokyo- to Sydney. Seats were great as was crew and everything!"
Miinukset: "No complaints!"

Plussat: "The most polite and attentative flight attendants and great food options."

Plussat: "Very attentive and polite staff. Was given a free upgrade as well, very much appreciated."

Plussat: "Dreamliner 787! Great staff. Efficient. Good food."
Miinukset: "Nothing"

Plussat: "Food and beverages service .very pleasant attendants..economy tough on 11 hr flight..fee seemed reasonable though. .ovreally nice experience"
Miinukset: "11 hr flight"

Plussat: "Service was especially good. Very professional."
Miinukset: "Nothing"

Plussat: "Love Jan service!!!"

Plussat: "The service, food, entertainment, everything was perfect. Thanks so much"

Plussat: "Very spacious and comfortable, modern plane"

Plussat: "Very nice"
Miinukset: "Good"

Plussat: "Excellent customer service!"

Plussat: "Most courteous check in. Boarding was a breeze. Great in flight service and lunch. I always look forward to a flight on JAL."

Plussat: "The whole business class experience"
Miinukset: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."

Miinukset: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"

Miinukset: "Entertainment and access to Wifi"

Plussat: "The crew members were really nice and accommodating."
Miinukset: "Need more entertainment selections."

Plussat: "I liked the size of the cups for drinks: smaller than usual."
Miinukset: "You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews."

Plussat: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Miinukset: "Can not be topped up"

Plussat: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Miinukset: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."

Miinukset: "On time would be better."

Miinukset: "The seat covers looked worn and dirty. Needs an upgrade."

Plussat: "The crew Were exceptional ."
Miinukset: "If The seat recline could go down a bit more innpremium economy, that would be perfect"

Plussat: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."

Plussat: "Crew was friendly. Seafood pasta was good."
Miinukset: "I wish all airlines have a foot rest."

Miinukset: "Cramped seats, no leg room, horrible food, stupid COLD snack!"

Plussat: "Overall good"
Miinukset: "Boarding needs better management."

Miinukset: "My moslem meal selection wasn’t provided onboard"

Plussat: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Miinukset: "All good"

Plussat: "Basics are covered. TV screen is big but otherwise nothing special."
Miinukset: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."

Plussat: "check in went smoothly. helper was friendly and helpful."

Plussat: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"

Plussat: "Comfortable flight, punctual, helpful crew."
Miinukset: "I don't see the point in giving out menus for economy class, especially as it's only a choice of 2 meals and one of them wasn't available anyway. It's a waste of paper."

Plussat: "In flight entertainment systems"
Miinukset: "I had beef with mashed potatoes but I found the beef was quite tough."

Plussat: "nothing"
Miinukset: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"

Plussat: "Movie selection was great. Food was decent. Comfort was expected"
Miinukset: "Our seat neighbors were annoying, but nothing the staff can do about that!"

Plussat: "Excellent crew services"
Miinukset: "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."

Plussat: "crews were helpful"
Miinukset: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."

Plussat: "Superb service throughout from check in to on flight."
Miinukset: "Seat on outbound had a slight issue."

Plussat: "evening meal was delicious"
Miinukset: "breakfast was terrible, and not properly heated, risky food handling not acceptable."

Plussat: "The hot towels twice during the flight was great"
Miinukset: "Really just the food"

Plussat: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."

Plussat: "Very friendly crew & modern aircraft"

Plussat: "Liked everything from service to comfort"

Plussat: "Crew, plane, punctuality"

Plussat: "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
Miinukset: "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."

Plussat: "they even addressed me by name"

Plussat: "The comfort and food plus drinks."
Miinukset: "Delay in food distribution, over waiting because of many people but only twogroups of serving crew"

Plussat: "Food, entertainment, cleanliness of the restrooms"
Miinukset: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."

Plussat: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Miinukset: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"

Plussat: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Miinukset: "Segment Delhi to Singapore."

Plussat: "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Miinukset: "Wish the food could have been better and the choice for dessert wider."

Plussat: "Hot/Cold towels, great movie selection, more space, good meals"

Plussat: "Movie selection, very helpful crew and good quality food."
Miinukset: "Nothing!"

Plussat: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."

Plussat: "Crew professionalism"
Miinukset: "No"

Plussat: "The flight staff were very friendly and always seemed to be eager to help all the passengers. The menu on the flight was also excellent. Wonderful flight"
Miinukset: "The layover in Japan was not exactly what I hoped for but I managed OK. Short layovers work better for me."

Plussat: "No baggage charge for surfboards"

Plussat: "Everything was very good. Great service smooth flight, landed early in Singapore."

Plussat: "all was good"

Plussat: "Large aircraft (777) for a short jump Great in seat entertainment Roomy seat in Econ"
Miinukset: "That I couldn't come back on the same airline!!"

Plussat: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."

Miinukset: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."

Plussat: "Food choice was good & amazing crew ."
Miinukset: "Plug for charging phone was not there that cause problem for me as my battery of phone was dead. Shocked to know that."

Plussat: "Crew is friendly and polite. The guy at the boarding who made my day after all my nervous story with boarding pass! With his one sentence and sweet behavior the difficult transatlantic trip became more comfortable."
Miinukset: "In Tbilisi there were problems with boarding pass from Doha to NYC, as they said at desk than I’ll git it in Doha without problems. The arrival was late, wat Doha’s desk they tried to give me boarding oass , but at last sent to the information desk, at that time I had only 1 hr before departure, lazy woman at dest was not so much helpful and friendly, at last I’ve got the boarding and run to the gate as crazy. It was possible to say that I can got it at the gate too"

Plussat: "All except the food"
Miinukset: "The food"

Miinukset: "Headphones- only one channel."

Plussat: "professional and courteous staff. Food is even better than a Lufthasa flights"

Miinukset: "Entertainment on the Boeing 777 suffered from access problems"

Plussat: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Miinukset: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"

Miinukset: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."

Plussat: "Service and entertainment."
Miinukset: "Food."

Plussat: "They are the best"

Plussat: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Miinukset: "The wedsite for Qatar could use some work."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Super check in, great entertainment options"
Miinukset: "Cabin crew were not very helpful. Food was average at best."

Plussat: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Miinukset: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."

Plussat: "Qatar airways is the best company"

Miinukset: "Seat didnt fit to me."

Plussat: "Everything was good - food, entertainment, on time."

Plussat: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Miinukset: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Plussat: "Good food and good hospitality"

Plussat: "crew was excellent, very attentive"
Miinukset: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"

Miinukset: "Too many security screenings including the airline’s itself.!!!"

Plussat: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Miinukset: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Plussat: "quick eficient"
Miinukset: "long flight"

Plussat: "Decent leg room nice food"
Miinukset: "No in flight wifi"

Miinukset: "the returning flight from Doha to Chicago was absolutely old and small."

Plussat: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Miinukset: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Plussat: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Miinukset: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."

Plussat: "The cabin crew, the cabin crew, the cabin crew. Enough said. They are thoroughly trained and exhibited unparalleled professionalism"
Miinukset: "Ground/baggage handling in ATL. Bags took 40-50 minutes to show up on carousel. The ground staff at ATL dropped the ball when everything else was going so smoothly"

Plussat: "Everything"
Miinukset: "nothing"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Miinukset: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."

Miinukset: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Plussat: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."

Miinukset: "Since I was sitting in the row starting a new section in the plane (row 26?), crew members walked in front of me throughout the whole flight. Sometimes if my legs were extended, they were stepping over me, so it just got annoying."

Miinukset: "I will never ever fly Qatar airlines again. The boarding for this flight in Doha was horrendous. I and a random group of passengers were made to wait with no explanation AFTER our electronics were already cleared to go through yet another security check. They said we were selected for screening but all the other people they took before us were screened the exact same way. It was stressful and traumatizing to stand for 45 minutes with no clear explanation. The crew were clearly new at their job or ill trained. On top of that they consistently ran out of food they were serving and was forced to take the vegetarian option when it's not what I wanted. I could not wait to leave Doha and exit Qatar airways. I hated my experience traveling with Qatar. It was stressful and traumatic. I want a full refund. I will also be advising all my friends to never fly Qatar. It was the WORST!"

Miinukset: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Miinukset: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"

Plussat: "Good service, plenty of entertainment options, modern aircraft."

Plussat: "Actually I can't even explain everything is good"

Miinukset: "A little crowded but still great service."

Plussat: "Nice flight attendants, frequent fluid services."
Miinukset: "There was no Wifi in the plane."

Plussat: "Great airline...nice staff, very attentive and polite."

Plussat: "Crew Boarding"
Miinukset: "Food Not so comfy"

Plussat: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Miinukset: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."

Plussat: "Everything"
Miinukset: "N/A"

Plussat: "The flight was short but the plane was well maintained and the crew was accommodating."
Miinukset: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."

Miinukset: "You do a sorry job of keeping couples in seated side by side my wife of 3 days wasn't even in the same row and there were at least three other couples that were done the same way y'all need to pay closer attention to the people that are buying your tickets"

Plussat: "The Boing 777."
Miinukset: "Flight attendants English very poor."

Plussat: "Just a bad airline all together. They try to rip you off during transit by saying your luggage is over the weight limit and that you must pay for each additional kilograms."

Plussat: "No complaints. Right from the airport staff to the crew in the plane all of them were amazing"
Miinukset: "Keep doing what you are doing."

Miinukset: "Having Christian music to listen to on the flight as an option"

Plussat: "amazing customer service. great seats and interior. well on schedule."
Miinukset: "no window seats were available just some time after check in was open(at least when i got notification). Got airplane ears- pressure issue. This has never happened to me before."

Plussat: "Crew was average food was below average service was below par. Emirates is slipping. Boarding and deboarding was the worst."
Miinukset: "Lots to be improved. Crew food boarding on board service."

Plussat: "good"
Miinukset: "better boarding system required"

Plussat: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Miinukset: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"

Plussat: "The food and entertainment on board was the best I’ve ever experienced on a flight."
Miinukset: "The headset didn’t work properly so had to listen to music and movies through half the earphones."

Plussat: "Great crew and comfortable seats"

Plussat: "Xcellent"

Plussat: "Excellent service with very friendly staff. Everything ran so smoothly. For such a large aircraft I expected to have to queue up for boarding and exiting. No queuing, everything was so coordinated."
Miinukset: "There was nothing that displeased me on this trip."

Plussat: "Ya"
Miinukset: "I like it"

Plussat: "Entertainment is good. I like food"
Miinukset: "Everything is good but boarding stuff needs more improvements."

Plussat: "Service is very excellent."

Plussat: "Emirates flights are awesome and have a good stuff. Very well organized staff and good food served"
Miinukset: "Nothing bad."

Miinukset: "Seat bookings in just fly are messed up. Kayak took me to just fly for the bookings. The seats for the the 16hr+ flight on just fly we're window seats however at time of check-in I got middle seats in the center 4 seats. It was the worst flight booking experience on kayak so far."

Plussat: "Every one was very friendly"

Miinukset: "Usually, on the night flights you get a small toileteries kit with ear plugs, eye cover and a toothbrush. I kind of missed that..."

Miinukset: "Over charged for bags paid $326.00 for one extra bag I call Airline in Dubai they said you have been over charged"

Plussat: "The cabin, the variety of beverages and the time of the trip"
Miinukset: "Perhaps the strange breakfast and the TVs quality"

Plussat: "The relaxed environment and the crew are amazing"
Miinukset: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"

Plussat: "I loved the food, wide selection of movies and more leg room. Even the luggage was better handled by this airline. For extra 20 pounds, you pay 50 dollars which is pretty reasonable..."
Miinukset: "Can’t complain about a thing."

Plussat: "Food and service"
Miinukset: "Boarding in Dubai was not according to zones and it was crowded"

Plussat: "Clean cabin, polite Attendants, fast internet and great food and drinks."
Miinukset: "None at all"

Plussat: "Access to airport through metro is very nice."
Miinukset: "Prayer area is very small in the airport. Most of the time it's very crowded."

Plussat: "The flight was on time"
Miinukset: "I travelled internationally after 4 years. When I boarded my flight in New York, nobody cared to weigh my carry obs. However at my transit, while I was about to board the next flight, they weighed it and asked me to pay 100$ extra. If the airlines didn't allow more than 7 kilos carry on, they should have weighed it at the beginning of my trip since I had lots of room left in my check in and would have adjusted the luggage."

Plussat: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Miinukset: "The delay in boarding! It’s hard work when traveling with a toddler."

Plussat: "Clean flight friendly crew but at times they ignored Some senior passengers by asking for juice and they just passed away."
Miinukset: "Food options could have been better such as better sandwich bread."

Plussat: "Total service extended was very nice"

Plussat: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."

Miinukset: "They forgot my vegetarian meal"

Miinukset: "The layover from Karachi to Dubai is less than 2 hours. The flight from Karachi is always late n it makes me nervous that I might miss my flight for LA. It has happened to me before. You should maintain your punctuality in Karachi as well. Even the boarding process is extremely flawed, it is very frustrating. Plz maintain your reputation everywhere in the word!"

Plussat: "Everything"

Miinukset: "Despite booking wheelchair assistance throughout, my parents did not get that benefit."

Plussat: "The service is excellent!"

Plussat: "I liked the meals"
Miinukset: "It was hard to push my chair back"

Plussat: "Great leg room"

Plussat: "overall I was comfortable. My food was good."

Plussat: "All is good"

Plussat: "It was good services"

Plussat: "The staff who checked me in at chennai were rude and unhelpful. They spoke in an unacceptable manner - when asking why about my baggage weight. Discriminating against musicians - rude to women. Very poor experience. I did not even get a receipt for my extra baggage for which I paid 50 usd."
Miinukset: "Rude staff at ground on chennai and seeking to make money, discriminatory"

Miinukset: "Food was not upto the mark. So many indians travel, do provide proper yummy indian food.!"

Plussat: "The seats were good, more reclining than Etihad, Luftansa and United airlines and a good leg space, although I'm 5'4. Food was good and plentiful."
Miinukset: "Cleaniness was really bad. There was a puddle of water in the washroom and even after informing the crew twice noone cleaned it."

Plussat: "Crew and service were great. Food was very good."
Miinukset: "Seats in economy are tight. Headphone jack is two pronged and no adapter so you are forced to use their cheesy headphones. Bring your own adapter."

Plussat: "Everything.Comfortable seats very friendly and accommodating staff.Prompt limo service to and from airport.No hassels"

Plussat: "The airline still runs like a well-oiled machine. Everything is efficient and staff are courteous. Flights are on time and reliable. DXB airport is easy to navigate. New on-board headphones design is an improvement."
Miinukset: "Cost saving cuts are evident around every corner. No more night mask, flight socks and toothbrush. No more hot lemon towel upon boarding (only towards end of flight). Food tray is smaller and more compact than before, turns Dinner into a game of Tetris (although, not a fun 'game'). Flights aboard A380 are much more comfortable than in Boeing 777."

Plussat: "Good service good leg room swift boarding and off boarding"

Miinukset: "Leg space is very little.. Rest rooms were messy after a while."

Plussat: "As always crew was great."
Miinukset: "Disembarking took to long waiting on business class to clear their area. Bottom seat cushions are to hard and flat had to put my cushion down to sit on."

Miinukset: "Boarding was 'mediocre' due to the air crash earlier in the day, led to a gate change and various chaos. Great staff through, so not really so bad and totally understandable...."

Miinukset: "30 passengers on a 60 seat plane. We should have been spaced out due to the Coronavirus, but NO. We reallocated seats which had us all jammed up the front and back with rows of empty seats in between. Not good enough Qantas! I asked to change and the cery pleasant hostess said no we were NOT allowed. I do NOT understand this."

Plussat: "Got an aisle seat. Got all the meals. Overall a good flight."
Miinukset: "Tim Tams out for self service"

Plussat: "On time"
Miinukset: "No inflight entertainment available."

Plussat: "Lovely staff and great food"
Miinukset: "There was no in-seat entertainment and we weren’t advised of this in advance"

Plussat: "Crew was great."
Miinukset: "Leg room was just ok."

Miinukset: "Movie selection could have been better"

Plussat: "Kind crew"
Miinukset: "Food is terrible."

Plussat: "Great crew and good was good"
Miinukset: "A bit of turbulence during the flight"

Miinukset: "I missed my flight. My flight from Melbourne with Qantas was delayed. I received an express connection ticket to go through Immigration, customs, etcetera. I ran, all for nothing. I should have known better, for sure. 2 hours is unrealistic. But this tickets shouldn't be offered, they give the impression that you can make it. And the staff in Melbourne, and the crew on the plane, all were extremely reassuring. I got to the gate of Alaska Airlines, the people there could only offer me a ticket two days later. And basically they said it was Qantas fault. Having almost no time and no clear way to communicate with Qantas (the 1800 number is useless), I had to book and pay a new ticket. Now I am going to try to contact Qantas for reimbursement but I am not optimistic. In summary, do not buy these types of tickets "in collaboration" with two companies. Especially if you make the connection in the US. It is a scam. 2 hours is no time. And even if you have 3 or 4 hours and there is a delay, you are basically on your own, and the companies give the responsibilities to each other."

Plussat: "Staff helpful and friendly. We got there"
Miinukset: "It’s a small plane without much to offer"

Plussat: "Staff, seat (exit seet)"
Miinukset: "The Q streaming app has limited options and a nuisance to use. Better to have screens on back of seats as of old or at least a better selection on the streaming service."

Plussat: "Quick!"
Miinukset: "We sprinted to make our connecting flight - bags didn't make it. Got woken up at 2am to collect them after a whole day traveling."

Plussat: "The flight was fast, crew was awesome and overall was awesome"
Miinukset: "My kayak app wasn’t updated to the correct flight time so they had to put me on the last flight to Melbourne that would make it. Thankfully quantas is awesome and got it done."

Plussat: "Exit row seat. Lovely aircraft and cabin crew."

Plussat: "Punctual flight, friendly and helpful crew."
Miinukset: "The iPads for the entertainment system were cumbersome. Initially they didn't work for the whole cabin and the FAs had to reboot the system. They were also finnicky to operate. Also, needing to stow them for take-off and landing was a bit cumbersome. It would be much better to use the traditional fixed screens."

Plussat: "Nice friendly staff."
Miinukset: "The snack provided was very unhealthy, and they did not have any alcohol available."

Plussat: "Pillows were comfy, seats reclined to a comfy position"

Plussat: "Excellent service. Comfortable seats."
Miinukset: "Nothing comes to mind"

Plussat: "Crew"
Miinukset: "Late arrival 15 min taxi to gate 22 mins wait for bags and$23 yo get to International Terminal. Next time fly via Melbourne"

Plussat: "Staff were friendly."
Miinukset: "A tiny pla? A bumpy flight. You should get the heads up about such small planes."

Miinukset: "Flight was canceled after 8 hours of Rebooked flight included an additonal stop, as well as overnight layover. Qantas made no attempt to give have better flights or offer any vouchers for the trouble (they provided the bare minimum of hotel, but no additional perks)."

Plussat: "Efficient loading & unloading. Flight was on time."
Miinukset: "Seats were way too close together!!"

Plussat: "All the services"

Plussat: "Ahh Qantas. What a relief after an internal US flight on a US carrier. Spacious, comfortable, on time, good food.They even comped us for luggage delayed that was not their fault."
Miinukset: "Nothing - all good. Thanks Qantas for showing us how it can and should be done."

Plussat: "Flight ran on time Cabin staff good"
Miinukset: "Insufficient leg room for normal sized person Food choice poor Maybe seat backs could be fixed in place (as in the US)"

Miinukset: "Way too cramp even for airplane standards. When food was served, it’d take at least 30 minutes for the flight attendants to collect rubbish, and since the seats are so small and I can’t keep the tray table open without pinching my spleen, it was really terrible. I paid extra for an aisle seat and was told there weren’t any."

Plussat: "it was good to escape more than 3 hrs long, tiring journey to Sydney and also lesser wait period at Sydney"

Plussat: "It was a good and pleasant flight"
Miinukset: "The food was not good and it was not enough"

Plussat: "The flight crew allows you to sleep the majority of the flight."
Miinukset: "Plane was dated. No outlets at seats so I couldn’t plug in my CPAP machine. Seats crowded compared to other international airlines."

Miinukset: "Headphone jack on the 747 was faulty."

Miinukset: "Would have prefered to fly Emirates."

Plussat: "Helpful service and comfortable seats"

Plussat: "prompt checkin, boarding, baggage came out fast"
Miinukset: "no drinks service prior to meal, seats squashy, don't eat the stir fried noodles they are tragic, entertainment system didn't work properly - again."

Plussat: "Smooth flight"
Miinukset: "Hostess did not allow 2 ounce drink every other time traveled by qantas 10 times in last 5 yrs had no issue This time qantas made us take our baggage to terminal 2 west jet check in counter which head office should know is a far distance should have arranged to do so like other times in the past"

Miinukset: "The kioks were a joke. I entered my details, it displayed both boarding passes but only printed one. Had repeat the process. The queue for checking in luggage was also terrible. No organisation what so ever. I waited in a queue that switched staff twice and when i got to the front i was advised that it was break time and she didn't know who was replacing her. I was called over by another staff member at a different queue. Another passenger jumped in. Someone then manned my original queue who called over the person that was originlally behind me. The passnger advised that I was first but the staff memeber rudely told me to wait. The other passenger insisted so I was finally served. Terrible and frustrating experience"

Plussat: "Excellent service as always. Luggage was checked through to the final destination."
Miinukset: "The passenger next to me was too big to have the armrest down."

Miinukset: "I am a frequent flyer with QANTAS and a regular customer for many years. Why then do I get the worst seats on the aircraft (last row without reclining). These seats are often assigned to me and they are extremely uncomfortable. I booked a paid fare and did not claim points. My FF preferred seats are mid-plane, aisle. The screen had very poor contrast and it was like watching through cloth. To make it worse the entertainment system had very poor sound with long periods of frozen frames and staccato sound making it difficult to follow the plot. My wife's system (also FF) was the same. Not happy with the "special welcome" given to FF passengers!"

Plussat: "The service was great. Flight got delayed a day, but everyone was well taken care of in spite of the situation. During the flight the staff was attentive and courteous. I'd definitely fly with Qantas again."
Miinukset: "The fact that the flight was delayed, but that was to no fault of the staff. I'd definitely let that slide."

Plussat: "Staff friendly. Dinner served on flight. Unexpected but welcomed and delicious. Arrived on time. Thank you Qantas (((:"

Plussat: "Excellent service from counter to end of flight, well dine"

Plussat: "Very friendly crew, and just felt very welcomed from the moment I stepped in. Overall super super awesome"

Plussat: "We loved everything from check in to leaving the plane. They are a lovely bunch. Thank you, Qantas, for hiring wonderful staff members. We hope you treat them well."

Plussat: "Service was pleasant. Entertainment selections were quite nice -- great to have so many movies and music from which to choose."
Miinukset: "Dinner portions were insufficient -- a tiny box of food, though delicious, left me feeling hungry. Legroom was cramped -- As a 6'2" (188 cm) man, I always have request aisle seating but was given a middle row seat. These should be reserved for shorter passengers only who do not require many ups and downs from their seats during the flight. No one should have to pay to choose a seat ahead of time! Except Qantas, I've never seen an airline charge to choose a regular, non-premium seat. That is ridiculous to charge $30, especially when the airfare was over $1300."

Plussat: "Perfect flight, departure and arrival in time. Friendly team on board. Appreciate it! Thank you!"

Plussat: "They went above and beyond"
Miinukset: "All was great"

Plussat: "Like the staff -so down to earth Australian -no airs and graces like some other airlines. No fuss service. Always very helpful.You actually get food and drinks gratis on Qantas! The craft are always clean and well maintained. Easy to check in on line too. Offered in flight entertainment but didn't require it."
Miinukset: "We boarded a bit late -so there was a bit of waiting around without being advised of what was happening. But we figured when we saw a man in a wheel-chair being helped on before everyone else that -that was the issue. So happy to wait."

Miinukset: "It was late"

Miinukset: "Flight was delayed by 1 hour"

Plussat: "Didn't have to pay for drinks, after 4pm policy!"
Miinukset: "Call what was server 'supper' didn't quite cut it. More like tiny heavily salted cardboard."

Plussat: "All good"
Miinukset: "Nothing"