Etsi halvat lennot reitille Guadalajarasta $[81-Suomeen

Plussat: "Fue muy buen vuelo y el personal muy amable Gracias !!"
Miinukset: "Lo q mas me gusto q fue un vuelo a tiempo y amables el personal"

Plussat: "Fue un vuelo muy tranquilo y todos muy amables gracias!!"
Miinukset: "Muy cómodo el avión y el personal"

Miinukset: "Original flight changed- had me arriving after second flight took off. Delta didn’t fix it. Spent 5 hours changing it. Rebooked flight was delayed- they rebooked to the next day at the last minute then, got me out same night but 3 Hours from my original airport."

Plussat: "Seat was average"

Plussat: "Fueron muy amables en el aeropuerto y en el avión"
Miinukset: "La atención de las personas a cargo"

Plussat: "Safe trip and very nice crew."
Miinukset: "Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized."

Plussat: "That it got me where I needed to go."
Miinukset: "The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied."

Plussat: "Crew did the best they could keeping us aware of the extensive delays flying in to LaGuardia. The captain made himself available to answer questions from passengers at the gate early on and I thought that was a great gesture."
Miinukset: "Nothing could have been better. Any issues with the flight were delays beyond the crew's control."

Plussat: "I liked the free "meal". I chose the cheese. Reminds me of airlines 15 years ago."
Miinukset: "Main cabin is not built for people 6 feet tall. My body feels awful after sitting in those seats for 5-6 hours. Reclining causes the seat to shift forward, creating even LESS leg room!"

Plussat: "Went very smoothly. Very comfortable."
Miinukset: "Can't think of anything."

Miinukset: "Everything"

Plussat: "Entertainment"
Miinukset: "Plane got delayed several times. They changed the gate 7 times. And then they lost my luggage. Not a good experience with Delta."

Plussat: "The service, on time, employees very nice."

Plussat: "Food was so good. Crew was also very nice."

Plussat: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Miinukset: "Super small plane."

Miinukset: "Basic economy is just another way for the airlines to provide low service and nickel and dime everyone while charging the same prices."

Plussat: "Crew - Usual pleasant Dutch hospitality. Aircraft: Clean and nice Seats: Reasonable leg room , big Monitor easy operation. Meal: Outstanding personalized special meal requested. Served in each leg of my journey."

Plussat: "From check in from Delta App till receiving luggage, very smooth and painless process. Thank you!!"

Plussat: "The pilot was extremely informative The stewardesses were helpful It was a delayed flight and they made it relax"
Miinukset: "Bad weather at LGA"

Plussat: "The flight was nearly full, but I lucked out. One person in my row did not show up, so myself and the other lady in my row had the benefit of having an open seat in between us. The crew was cheerful and accommodating. They did the normal beverage service, but also brought complimentary water and coffee 3x during the rest of the flight. This was greatly appreciated, especially after 5 days of drinking and partying. My buddies and I spent two and a half days in Las Vegas for a bachelor party followed by two days in the LA area for a wedding (yes we did it Hangover style) :) Thank you Delta!"
Miinukset: "My only complaint was that the flight was delayed out of LAX by about 30 minutes due to the flight in-bound being delayed. However, the captain made up most of this time in the air so it ended up being a non-issue."

Plussat: "A plenty trip!!!"

Miinukset: "Boarding was awful. It took about an hour to board and no reason was given until we were taxiing. (The crew was delayed.) Overhead storage was insufficient. Seats are too narrow. I paid for extra leg room, which I got, but I don't appreciate elbows in my ribs for the whole flight."

Miinukset: "flight rerouted to LAX!"

Plussat: "Free movies on plane, quick boarding! Ok time :)"

Miinukset: "Service, puntuality, the flight was delay, no word of apology for been late"

Plussat: "Everything"
Miinukset: "Nothing everything smooth"

Plussat: "All on time, the flight attendants were nice and polite."
Miinukset: "That I couldn't change my seat (I didn't want in the confort zone) just in an empty row that it was behind me."

Miinukset: "The seat I was assigned did NOT recline !!! I have neck and back problems and I was in so much pain. You need to clearly indicate when a seat does not recline ( as in exit row seats, which are clearly indicated)."

Miinukset: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"

Miinukset: "Expensive food"

Plussat: "Staff was great!"
Miinukset: "No TV for movies."

Plussat: "That I had room to accommodate my at the time disability and the crew members amazing"
Miinukset: "No Tv at all."

Plussat: "Super friendly staff and on-time flights. Love the TV, movies, wi-fi and snack goodies!"

Miinukset: "Flight attendant took my complimentary new order but then forgot to bring me the food."

Miinukset: "The prices of the available snacks."

Miinukset: "I dont like that we wasted 3 hours delay in the fiarst fly, makimg us waste more time at los angeles it was a really nightmare"

Plussat: "Crew was good. Flight was early."
Miinukset: "Poor booking experience."

Plussat: "N/A"
Miinukset: "The crew, the airplane and the service at the airport was the worse experience of my life, I will definetly avoid Delta and Aeromexico for my future trips."

Plussat: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Miinukset: "I need my jacket"

Miinukset: "My suitcase came without a wheel. Damaged luggage."

Plussat: "Crew, food was good, comfort"
Miinukset: "The boarding .. We had to climb the steps to get in .. But the crew apologised"

Plussat: "The flight was quick and quiet with a kind crew and captain that had a great smile."
Miinukset: "I didn't like the food."

Plussat: "Smooth flight."

Miinukset: "Arrived "early" only to sit on tarmac for over 45 minutes with no air , I'd rather leave later , get there at the right time and not sit in a plane with no air for extended time"

Plussat: "I am not one who enjoys flying. I don't think there ever will be a time that I enjoy flying. However, the pilot, stewards, and all other workers on delta were very nice."
Miinukset: "I don't like flying so there really wasn't anything I liked."

Plussat: "Food was Ok and the stees heled Out"

Plussat: "I had a great seat (exit row) with lots of legroom. They provided a free breakfast, and it was actually pretty good. A few hours later i was hungry and tried to buy some food but the cabin crew just gave my another breakfast item. The flight arrived on time, and the luggage was delivered a few minutes after I arrived at the baggage area."
Miinukset: "Nothing. It was a very good experience."

Plussat: "Excellent trip. Provided ample food snacks and drinks."

Plussat: "nothing"
Miinukset: "it took 7hours due to storms"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Honestly, it was probably the best trans-Atlantic flight I have ever made. Clean, comfortable craft. Polite and attentive crew."
Miinukset: "Nothing comes to mind. Keep up the good work."

Miinukset: "I was supposed to have wheelchair assistance. None there. Flight was on time. Passenger assistance is AWFUL!!!"

Plussat: "Excellent service and food."
Miinukset: "Seat could really use a real footrest instead of the metal bar."

Plussat: "Comfortable and Clean"

Plussat: "easy boarding. crew was nice."
Miinukset: "terrible seats. no tv or chargers."

Miinukset: "There was a very loud group teenagers/young adults that kept getting up visiting each other and hitting on other customers seats. After 7 hours of the crew nor anyone else saying anything to them I called the crew & asked them to have them quiet down and sit down. The staff should’ve handled better"

Plussat: "the flight was late in leaving, and although the lateness was not the airline's fault, the scramble of repeated announcements of Boarding is delayed for 10 minutes...3 or 4 times...was not smooth or comfortable...or very professional."
Miinukset: "the sound system on cut out of and on repeatedly, and shifted program and then would interrupt what was playing again and again, except when it would block the program out. aside from that, it was all pretty ok."

Plussat: "a320 was comfortable"

Miinukset: "-"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Miinukset: "Did not get aboard"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "I was happy with everything stewardess where very friendly everything went smoth"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Lufthansa was great in helping me through this mess."
Miinukset: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."

Plussat: "Their airport service is outstanding. We were traveling with a mobility challenged person and they were so helpful in getting us through check in, out to our gate, and through boarding."
Miinukset: "The service and staff on the plane are top notch, and the meals and drinks were very satisfying. The entertainment center on each seat had enough choices to pass the time. I rate Lufthansa a very good choice for trips to Europe, and will use them on my future trips."

Plussat: "Gate crew was friendly."
Miinukset: "United. Not Lufthansa. The ability to change seats early with United and be a recognized flier and get credit was extremely difficult. Very poor service."

Miinukset: "breakfast food"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "The crew was excellent and always there to help. They managed a 15min boarding due to being well organized."
Miinukset: "I’m 5’7 and my knees were touching the seat in front of me- there is no way to be comfortable. You pay an extravagant amount of money and get squished in there like sardines. It’s disappointing."

Plussat: "Got the exit row (great)!"
Miinukset: "Flight was a bit delayed but retrieving the bags took a long time. Short flight but food wasn’t appealing and there was no entertainment."

Miinukset: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"

Plussat: "I enjoyed food and drinks"
Miinukset: "Very cold, I understand that is possible being in airplane a lot, my tv screen was not working and I asked a flight attended for help and was told, “we’ll fix it later.” 8 hours later the plane landed and did not get a chance to use the tv screen features. Should not have to ask again when i have been assured the problem will be handled by an attendant."

Plussat: "Short flight with efficient service and coffee"

Plussat: "A couple of flight atrendants were civil"
Miinukset: "Gate was changed three times immediately prior to departure. Plane was BERY small. Food was awful."

Miinukset: "They lost my baggage for three days, and it would have been four if I didn’t drive to the distribution center to pick up my bag."

Plussat: "Great service you don't have to pay extra for"
Miinukset: "N/A"

Plussat: "The entertainment options were great, The plane was very clean and the bathrooms was HUGE!"
Miinukset: "uncomfortable seat, off set from the seat in front of me so my entertainment screen was at an odd angle to watch. Food was ok but they had a sauce on the chicken that was not very appetizing. It actually made my wife sick and lets just say she did not keep her dinner. Also, I asked for a scotch after take off and it was a small shot and after dinner I asked for another and it was just a whisper. It did not even cover one ice cube. It would have been nice to get at least a full shot."

Plussat: "Excellent service by the staff"

Plussat: "Friendly helpful staff."
Miinukset: "Delays."

Miinukset: "This was a very tight confection. When selling international connections the layover needs to allow enough time to exit the plane, cross a huge airport and go through passport control. Boarding starts early and this connection was barely enough time."

Plussat: "there was food on the plane, which was quite o.k. and the crew was very friendly."
Miinukset: "Flight was delayed as it arrived too late. the boarding therefore, was a bit hectic, especially as Lufthansa does not make boarding according to zones or group numbers like most of the other major airlines."

Miinukset: "Boarding"

Plussat: "Ground crew very helpful to get connecting flight on time"
Miinukset: "Run to get in on a plane"

Miinukset: "The crew didn't seem quite ready for offering refreshments, and I had to go and ask for water several times. The snacks weren't very ubstantial, and having a good 4-5 hours in between meals was hard for me as I had been traveling for a long time already."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Very comfortable"
Miinukset: "Delay"

Plussat: "Flight was grest"
Miinukset: "Very relaxing and smooth flight"

Miinukset: "I booked through Kiwi.com and they couldn't handle my special food request (kosher meal). Somehow it didn't reach Lufthanza at all. As a result I had nothing to eat during the entire transatlantic flight."

Plussat: "Most of all."
Miinukset: "The headphone connection method. It is difficult to replace the headphone w/ your own because the connector is located deep in the headphone compartment and you cannot see it in easily. As far as you use the built-in headphones, no problem."

Plussat: "Allowing people to cut in line No security No help Nothing dine"
Miinukset: "No communication No concern Hot tired hungry"

Plussat: "Crew onboard was attentive and helpful."
Miinukset: "No legroom in coach. The person in front of me was sitting in my lap. They are the only airline that weighs your handbag, the luggage you take onboard. E en of it fits the size requirements they weigh it and make you confirm. They don't care if your checked luggage is underweight but your hand luggage is overweight and both add up to less than what you're allowed overall. Makes no sense and is such a useless hassle."

Plussat: "Same as above"
Miinukset: "Same as above"

Miinukset: "I will never gonna buy a ticket here again because didn't even take me i lost all my money"

Miinukset: "the waiting before the boarding, the Frankfurt airport gate for telaviv is different from the other gates, no store, no drinking water except one small counter that sell water and other food in very high prices, I except to have at least free water in the gate, excepsialy when we wait their more than hour an half"

Plussat: "Roomy flight, professional crew, great service."
Miinukset: "Check in with an extra bag or overweight baggage is cumbersome. You must first check in, then take bag elsewhere to pay fee, then take bag back to check in."

Miinukset: "The Budapest Airport was not very organized for check-in."

Plussat: "I havd to buy a whole new flight. from mechanical errors. it was horrible. I have no help"

Miinukset: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Miinukset: "Short and sweet"

Plussat: "The crew and the food were great!"
Miinukset: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Miinukset: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Miinukset: "Seat recline was broken- wouldn’t hold position."

Plussat: "Nothing"
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Plussat: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Plussat: "Entertainment system"
Miinukset: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Plussat: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Miinukset: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Plussat: "The schedule and timing"
Miinukset: "The airport, some of the crew, the aircraft seats, the entertainment system"

Plussat: "Excellent service"

Miinukset: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Miinukset: "Excelente aerolínea"

Plussat: "The crew was friendly!"
Miinukset: "Once again no vegetarian options."

Plussat: "The crew was efficient and friendly. The plane took off on time and landed on time."
Miinukset: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Plussat: "Nice staff. Flight on time."
Miinukset: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Miinukset: "Booked with my partner. Ended up sitting apart. Not good"

Miinukset: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Plussat: "Good food and service"

Plussat: "Over all pretty good for price."

Miinukset: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."

Plussat: "Boarding this large plane went relatively quickly and orderly."
Miinukset: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Plussat: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Miinukset: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Miinukset: "Leg space."

Plussat: "It was a wonderful flight and service . Hospitality and welcoming."
Miinukset: "Nothing everything was amazing ."

Plussat: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Miinukset: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Plussat: "Crew was very nice and the plane was clean and comfortable"
Miinukset: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Miinukset: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Plussat: "Flight was smooth"
Miinukset: "Food"

Plussat: "Nothing."
Miinukset: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Plussat: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Plussat: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Miinukset: "no complaints"

Plussat: "I would like to come on time each trip because I got two late time before with airfrance"

Plussat: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Miinukset: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Miinukset: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Plussat: "It was on time"
Miinukset: "Food was AWFUL! Better to serve nothing"

Plussat: "Efficient on and off Staff polite and helpful"

Miinukset: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Plussat: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Miinukset: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"

Miinukset: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Plussat: "Great crew"
Miinukset: "Food could be a bit better. White bread is unhealthy."

Plussat: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Plussat: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Miinukset: "Late leaving and arriving."

Plussat: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Miinukset: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Plussat: "Boarding was very efficient"
Miinukset: "Losing my luggage after checking it at the gate when volunteers were needed."

Plussat: "Efficient check-in."
Miinukset: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Miinukset: "Too crowded"

Plussat: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Miinukset: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Plussat: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Miinukset: "The wi-fi did not work on our flight"

Miinukset: "Carry on all snacks & water."

Plussat: "The pilot gave all the information pleasantly. It was easy to find my seat and everyone was compliant with COVID-19 rules/restrictions."
Miinukset: "Boarding process could’ve been a bit quicker. There should be free accessible WiFi for everyone."

Plussat: "nothing"
Miinukset: "extremely racist crew made flight uncomfortable for everyone."

Plussat: "The crew was fine and was thankful they found a way to get back to Detroit (but, it required a stop in Dallas and an overnight in Chicago)"
Miinukset: "There was no social distancing or enforcement for wearing masks. I saw no sanitizing on any of the three flights I had to take to get to Detroit. of the four airports only the one in Guadalajara asked any health questions and could be seen sanitizing the waiting room and eliminating seats to keep spacing."

Plussat: "The plane was super comfortable"
Miinukset: "The crew of boarding was very rude"

Plussat: "Uneventful"
Miinukset: "On time departure"

Plussat: "My crew was very attentive"

Plussat: "Crew members were all very pleasant and personable. A very special experience with the local ticket agent / boarding agent (double duty) in Guadalajara: Maria Hernandez (or perhaps Fernandez) who was pleasant, professional, helpful and even called us respectfully by name ("Mr. and Mrs. Petrusek") She is an outstanding representative of American Airlines! Gracias to her!!"
Miinukset: "Not a thing! We live in Mexico and we usually fly Volaris...I think AA just became our favorite airline!"

Plussat: "Lovely crew!"
Miinukset: "The landing was rough!"

Plussat: "Good flight"

Miinukset: "Air conditioning"

Plussat: "Crew was nice and made sure we were all comfortable before taken off :)"
Miinukset: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"

Plussat: "The crew was actually amazing, and all were very nice and helpful."
Miinukset: "The entertainment on the 8 hour flight was horrible, and there was no way to recharge my phone battery. There was no TV that I could watch, and the "free entertainment" did not work for me."

Plussat: "Yes"

Plussat: "Horrible landing. Also-landed early and srive around for 20 min with no announcement from cockpit"

Plussat: "I enjoyed the on-air entertainment."
Miinukset: "My seat was in the back of the airplane, and I was in the middle seat."

Miinukset: "Flight delayed 3 hrs!!!!"

Plussat: "Breakfast on GDL-DFW and movie"
Miinukset: "One hour delay on account of missing signatures from some mechanic according to the captain’s weak and shallow account of the facts. Flew with a 1st class upgrade to DFW and upon missing the connection to DSM (imputable to AA) I would have expected AA to have me await my later conection (3 hrs AA 2488) in the Admiral’s club especially after having paid for the upgrade. Instead, the bozo at the Admiral’s Club entrance in Terminal A A23 indicated that only Mexico City passengers were allowed into the Club even if as a GDL passenger I had a 1st class boarding pass. Poor and misguided management of the moment of truth on behalf of your employee with a 1 Million Miler customer. My experience recently with Delta and United has been with more open minded, customer centric and better trained airline staff. Disappointing and hope someone will read this and let me know that my note was heard. What is next?"

Plussat: "Not exceptional"
Miinukset: "Not much room for moving around but really fast"

Plussat: "Went without a hitch"
Miinukset: "Na"

Plussat: "Nice plane, lost of overhead space Friendly staff"
Miinukset: "Was a few minutes late"

Plussat: "Friendly staff"
Miinukset: "Food was terrible and the seats tight"

Plussat: "Nothing"
Miinukset: "It got delayed and delayed, cancelled and re-routed and delayed two more time. I have yet to make it to Knoxville."

Plussat: "Quick service, respectful of need to sleep on an overnight flight. Much appreciated!"

Plussat: "Comfortable and on time"

Plussat: "Flying AA. Excellent flight"
Miinukset: "No wifi. Pay only"

Plussat: "Í like al the fligth ."

Plussat: "Nothing"
Miinukset: "Food was 100% inedible, I didn’t even bother with the breakfast because the main meal was really really disgusting No in seat entertainment The electrical outlet was not turned in for that section of aircraft"

Plussat: "Flight attendants were nice trip was uneventful."

Plussat: "It was a larger plane than the first leg of my journey so I did not have to gate-check my carry on luggage."
Miinukset: "It was a bit of a bumpy flight during take off and landing. Flight was cold, but not freezing - tolerable."

Plussat: "i slept though not too comfortably."
Miinukset: "I literally wasn't given a glass of water or any food. I fell asleep for a bit but wasn't woken to be asked if I needed anything when they came around with the carts. It was a 5 hr flight."

Plussat: "Seats had good leg room, and the current movies were free (unlike on the United flight I took a short while ago). Boarding was quick."

Plussat: "All was good!!"
Miinukset: "A bit warm which is unusual."

Plussat: "Great crew with an attention to details!"
Miinukset: "40 min late and a bumpy ride the whole time but good flight"

Plussat: "The crew did everything they could for the passengers to make them comfortable and informed about the situation but unfortunately it was out of their hands."
Miinukset: "It may be La Guardia Airport that is the one to blame and not AA, but long story short I was on the airplane on the ground in NY for about 5 hours. We had a domino effect of things happen that caused us to be delayed and then cancelled. First a Gate change to a different terminal after boarding was suppose to begin so we had to take a shuttle over and we're still missing 50 passengers, Engine problem that required maintenance, refuel because we were in the plane on the ground waiting for so long, deplane and replane for 10 mins because of a law, on the runway and back to the gate for all these different occasions. When they finally let us off the plane after all these hours it was because of weather (although the skies were blue and the pilot was confident it wouldn't be an issue) they didn't actually cancel the flight until 5pm, my flight was suppose to take off at 9am. They were also required by law to give us free snacks Bc we hadn't eaten all day or had fresh air--these were all chips and soda...in gluten free so I had to starve. AA customer relations said they couldn't compensate because the issue that was documented in their records for my flight cancellation was because of "weather"... my flight couldn't be rescheduled until the following afternoon, making me have to cancel work 2 days in a row and pay for multiple taxis and and extra night of boarding. I will NEVER fly AA or La Guardia again."

Plussat: "On time"
Miinukset: "Boarding numbers"

Plussat: "Started when 7 am flight from Knoxville was delayed - multiple times until finally at 4 PM there were no options. Nobody with AA saying a single word all this time even when asked. Finally called their customer service line only to learn that I could get on another flight that left in a few minutes. Door was still open but gate agent argued with the lady on 800 line about who could ticket faster. By time they finished arguing the door closed. That began a 14 hour nightmare of bumping between flights and delays and the inevitable lost luggage. Paid for $300 hotel room at Vancouver that I will get to stay in for 4 hours. Will NEVER fly American again"
Miinukset: "Service, poor rebooking process, lack of communication."

Plussat: "We got here safely."
Miinukset: "AA 767 plane is 40 years old, has ash trays, and uncomfortable seats. It would have been nice to have a newer plane."

Plussat: "The crew was very helpful at each stop even though they weren't responsible for the disasters."
Miinukset: "Initially we thought we were flying with British Airways. We then had to do some digging to realize it was all out of American Airlines. Then we couldn't get proper boarding passes and luggage tags until one of the crew members spent a significant amount of time untangling each leg of our trip so they were in the proper order. We got delayed by 4 hours in Chicago and missed our connection in Manchester. We had another 5 hour wait there. By the time we got to Dublin, our bags didn't also arrive. After almost 24 hours of travel, we arrived but without all of our stuff."

Plussat: "We boarded fast and the flight was smooth. The crew was very friendly."
Miinukset: "The sears were a little uncomfortable. They went terrible but my back started to go out on my 2 hour plans ride."

Plussat: "Provided overnight hotel for cancelled flight"
Miinukset: "Cancelled two flight connections to Austin from Phoenix."

Plussat: "The crew did the best they could."
Miinukset: "The 767 is no longer feasible at the load factors that the airline is using for it. Although the seats had been re-furbished, the overhead space is completely unsuited for roll on luggage and so, can't even come close to accommodating the number of bags that are brought on to any flight close to capacity. I would think that it would be beneficial for American to waive the checked baggage fee on any 767 flight to keep from boarding delays due to lack of overhead space. Also, on this flight we had the added problem of a maintenance issue. The flight departure kept getting pushed back in 15 minute increments and there appeared to be a disturbing lack of knowledge of what needed to be done and the time it would take to finish the repair and more on the paperwork to release the plane. We were kept in cramped and uncomfortable circumstances for 3 hours for a 2.5 hour flight.. This was a bad experience."

Plussat: "My departing flight crew was very accommodating for my baby and I. They were very pleasant."
Miinukset: "I wasn't able to board first with my baby, so I had to try and walk through all the passengers with a baby, diaper bag and small carry on. It was a little difficult."

Plussat: "Nothing"
Miinukset: "Worst staff never flying with this airline again"

Miinukset: "I used to fly with American Airlines a lot more and every time the staff somehow finds a way to be rude and ruin my day so I try to avoid this airline. On this particular flight it was the very rude asian flight attendant that really set the mood. The attitude of the staff really makes or breaks the experience and it seems like American Airlines doesnt care about the quality of thier employees"

Plussat: "The flight board on time, the crew was hospitable and seat was comfortable."

Miinukset: "Everything on this flight was considered an EXTRA. It was uncomfortable and the lay over in Miami made it even worse. Long lines, long distances and extreme delays!"

Plussat: "Overall good flight"
Miinukset: "I did not like the time needed for boarding/ settling in. But that is a factor of people not following instructions. Not the crew."

Miinukset: "When it came to filling out our visa as we enter into Mexico, they handed out the paperwork as we were Landing I expected us to fill that out wild herring bounced around"

Plussat: "The food was excellent"
Miinukset: "Did not get to sit with family"