Etsi halvat lennot reitille Helsingistä $[2-Albaniaan

Miinukset: "All gy"

Plussat: "I lost my luggage when I landed Tirana. I was unhappy for the moment, but the next day they brought it home. Very very happy with Turkish Company, I would love to travel again in the future with them. Great job."

Plussat: "Excellent service. Very tasty food."
Miinukset: "Too many voice announcements, interfering with the entertainments system."

Miinukset: "Connection flight from plane to the gate,seats need to be updated"

Miinukset: "Turkish Airline lost one of my checked in bag! Never found it!"

Miinukset: "Why were they first from the Turkish Airlines staf to puschese new tickets and pay out of packet"

Plussat: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Miinukset: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Miinukset: "The food"

Plussat: "We loved everything about our flight, plane was so quiet and service was amazing"

Miinukset: "Need More premier economy seats"

Plussat: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Miinukset: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."

Plussat: "The flight crew was amazing- very pleasant and hospitable. There was great entertainment available which made the flight go quickly. The food was good. We did not realize we had to select vegetarian ahead of time, but having cheese sandwiches available made that easier. The small bag of toiletries that we were given was a very nice surprise."
Miinukset: "Carrying luggage down stairs after the flight was difficult but the flight team was helpful."

Plussat: "The flight and crew were fine. But I am frustrated with Turkish Airlines and their non-response about my tax refund for a flight I did not use."
Miinukset: "I am disappointed that Turkish Airlines has not responded to my request for a refund on taxes for this same flight that I did not use on February 19 because I was sick. Dhaka-Istanbul-Tirana-Istanbul-Chicago. They made me pay double what I paid for the entire round trip flight to move this flight 2 days later when I was well enough to fly. I have called and written several times and they have not responded. I have used Turkish Airlines for years and this is very disappointing, I am entitled to the airport taxes that I paid and did not use."

Plussat: "2nd time with Turkish Airlines; no concerns. Everything handled timely and professionally."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Friendly good service"
Miinukset: "Istanbul changing gate to get to such long walk"

Plussat: "Truly the best airline company! Affordable luxury & precision! The food offer got a bit poorer, but that is just a small speck against evil eye for this company :-)"

Miinukset: "Seating too tight/ crew staff members at Istanbul airport"

Plussat: "Free meal and drinkd"
Miinukset: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Plussat: "Excellent check-in and in-flight service"

Plussat: "Friendly staff"
Miinukset: "Narrow seats"

Miinukset: "See above"

Plussat: "Food, entertainment and the airline crew excelente"
Miinukset: "The seat a little inconfortable for me"

Plussat: "Flight was on time and seating spacious."
Miinukset: "Preboarding seating was rather limited and the food basic."

Plussat: "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
Miinukset: "There wasn't nothing that I didn't like . I love me some Turkish airline."

Plussat: "Food is excellent."

Plussat: "Entertainment System, Food"
Miinukset: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"

Plussat: "crew was very very nice!"
Miinukset: "not enough leg room"

Plussat: "Everything, starting from the airport's employee"
Miinukset: "Nothing"

Plussat: "The Food"
Miinukset: "The seat size"

Plussat: "Food was good. Entertainment was great."
Miinukset: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."

Plussat: "The food quality is down. It used to be better in terms of quality and quantity"

Plussat: "The best flight ever!"

Plussat: "The inflight service was wonderful. Business class comfort is excellent with full lie flat seats, Crew was attentive. My special vegetarian food was very good using the usual airline fare I receive."
Miinukset: "The arrival into Istanbul was marked by a major inconvenience unnecessary anxiety, extra expense and frustration. On deplaning from a flight from Barcelona, a Turkish Airlines employee was checking boarding cards the connectivity flight and directed people to the appropriate exits for domestic and international connection. We had a connection to JFK and tried to enter the exit for international connections. She insisted that we go to the domestic exit despite my telling her we had an international connection. This led to passport control which had never occurred to me anywhere in the world when making an international connection. Next problem - I was told I needed a visa! My travel partner did not need a visa and was already through passport immigration control. The officer did not speak English and pointed in the direction I needed to go to get a via. I told him I did not want or need a visa but that was it! I started to look for the visa application area and there was no staff or anyone to help. Finally I found 4 kiosks for e-visas - only one worked. 20 plus dollars later I had the visa and immigrated. We quickly reverse the process and went though security and passport control to get back inside the international terminal. It was nuts! The boarding in Istanbul was crowded and chaotic."

Plussat: "The staff were helpful, the food was it's usual high quality and it was possible to grab a a snack or drink during flight if you wanted one without bothering the flight crew"
Miinukset: "I found the announcements at the start of the flight a little annoying as they were timed to continually interrupt the films I'd chosen, but I prefer that to not being able to start a film while taxiing."

Miinukset: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"

Plussat: "I liked almost everything. The service is excellent."
Miinukset: "It would be great if the transfer flights would have shorter option"

Plussat: "Everything"

Plussat: "Food was fantastic. There were no delays. Very enjoyable."

Plussat: "Worst flight ever. Please enforce conduct code."
Miinukset: "I had to ask a neighboring passenger if her would allow me 20mins of my flight without his rear end in my face. He was a fairly large man and constantly bending over in the isle to chat with his family. His infant was being attended to by his wife who constantly paced around to shake the baby (I'm sure the baby was annoyed as well). The baby finally spat up on the floor and seat. Everyone in the family could not sit still more than 5mins at a time, jumping up, moving around, switching seats, passing items. The men turned the area into a social scene/bar. I was too distracted by all this activity hovering over me to enjoy reading or relaxing. I constantly had rear ends in my face, and I constantly had to dodge and lean in my seat. The aforementioned tall man even had the nerve to fold away my television monitor when I dozed off so that it would not be an obstruction for his activity. By then I'd had enough. The This flight was terrible. Non of the staff requested better conduct or mindfulness of the other passengers. I believe the airline should strongly consider having a separate space for large families, families with babies, or at least have a code of conduct to which passengers should respect for the sake of every paying customer's ability to enjoy such a long flight."

Plussat: "Nothing special."
Miinukset: "No Internet, seats were very uncomfortable..ugh"

Miinukset: "The seat was very worn and I was sitting on rebar. Thankfully it was a short flight."

Plussat: "I flew Turkish Airlines this year - 2 domestic flights and 3 international - and every flight was great. The long-distance flight (Japan-Istanbul) especially. My seat was more comfortable than with USA companies I've used, I was fed on short-lap flights and provided a pillow (no extra charges), I had real milk to put in my coffee (not chemical creamer) and I didn't pay extra for baggage. Flights were on time, crews were friendly. I'll be using Turkish Airlines more in the future, for certain."

Plussat: "Good food, comfortable seat."
Miinukset: "Our bag arrived without the walking poles attached to it. So far (more than a week after the flight) we haven't heard from Turkish Airlines anything about our complaint regarding this loss of baggage."

Plussat: "- nice treats around take off (turkish delight and Superman v Batman Chocolate cake) - good in-flight entertainment selection"
Miinukset: "- service was slow and steward/esses took awhile to respond to service calls; were not that friendly - trash wasn't picked up"

Plussat: "For a long flight, most were able to sleep. The crew was very busy during the first couple hours and also very present. Movie choices were wonderful. I was lucky enough to have an empty seat next to me although when the man in front of me reclined, his head was practically in my lap."
Miinukset: "After first service, the crew disappeared. I get very thirsty and was in need of water more often than they were willing to pass it out. I did not go to galley to request additional water, which likely would have been provided! Passengers made a MESS in aisles & lavs, which was not picked up thru the flight."

Plussat: "The willingness to help."
Miinukset: "Longer route of flight."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "on time performance for flight"
Miinukset: "Cabin crew not very responsive on requests"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "Seat, entertainment, food, plane"
Miinukset: "Crew attitude"

Miinukset: "Delayed flight made me miss my connection and spend a night in Frankfurt. Take off time, bag didn’t come out as priority, waited over 25 minutes."

Plussat: "Yes,very helpful"

Miinukset: "My flt from DEN was delayed so I missed my connection - it didn't happen."

Plussat: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Miinukset: "Ground staff poor customer service"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Miinukset: "Nothing"

Miinukset: "Boarding by rows would avoid people rushing to line up ahead of time."

Plussat: "The Crew was very good. I was with my 84 year old father.And they handled his needs very well ."
Miinukset: "The food of course was sort of mediocre at breakfast. The eggs tasted like they were man made.oh well maybe that’s really typical. Otherwise all was fine."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Airbus A380 -- the most comfortable and quiet passenger plane that I have ever flown in Very friendly service, who even remembered my name!"

Plussat: "On time."
Miinukset: "Uncomfortable seats."

Plussat: "Sandwiches seeved"
Miinukset: "Plane was 1/2 hr late due to computer issues"

Plussat: "the on time scheduled departure"
Miinukset: "the long complicated walk to terminal"

Plussat: "The service."

Miinukset: "It was delayed and they didn't let me know till I got to San Francisco airport and they changed my flight with 2 stops"

Plussat: "Nothing!"

Plussat: "First class was amazing."

Plussat: "The crew was kind and helpful and the movie selections, food, and seats were all great."

Plussat: "My flight was a little under two hours and I loved all of the extra leg room in the exit row. The crew was friendly and pleasant."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Food, crew and comfort was alright"
Miinukset: "Boarding was a mess. There was not announcement. Everyone rushed to board and was very chaotic"

Miinukset: "Staff was rude"

Plussat: "It was ok"
Miinukset: "Two flights were both late Had to run to gate Luggage delayed"

Plussat: "Entertainment choices, food was delicious, beverages available in a timely fashion, and great crew."
Miinukset: "Crying baby"

Plussat: "The downstairs lavatories are genius!"
Miinukset: "Nothing!"

Plussat: "Everyone are friendly thank you"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "The food was pretty good. Normally I can't eat airplane food but it was actually good."
Miinukset: "The seat didn't go back at all"

Plussat: "Comfortable"
Miinukset: "Food"

Plussat: "Was on time , food is pretty delicious still."
Miinukset: "Flight crew . No alcohol available after the 1st! round. She told me she doesn't have it maybe later.. she never gave me after that. I always had it min 3-4 times before. My first choice is always Lufthansa but after this time I am not sure anymore, I was very disappointed with my attendant and made this trip a bad experience with them. Movie selection not so great either"

Plussat: "my favorite airline"

Plussat: "Everything! Excellent stewards too!"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "flight attendants were polite and there were two meal services."
Miinukset: "The flight was full and the seats were extremely close together with little room. When the person in front of me leaned back I had no room and it was hard to see the movie screen."

Plussat: "Very comfortable flight."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Great food and nice to be offered wine with dinner and after dinner drink"
Miinukset: "Could not have been more uncomfortable on this long flight. I am a normal size/weight person who practices yoga and if I was miserable, I can't imagine others who are larger or not in great shape. Those seats are like being in solitary confinement...but with 200 other people. Ugh."

Plussat: "Crew were delightful, kind and very helpful. Food was delicious and plentiful! For a small person, even a bit too much. Watched a movie I'd been wanting to see."
Miinukset: "Flight was regrettably, unavoidably delayed due to weather and another repair problem. Couldn't get comfortable to sleep and babies wailing."

Plussat: "The crew, food and entertainment were good."
Miinukset: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Miinukset: "Because of a family illness I had to reschedule my flight 2 weeks before. Because the flight was booked through a secondary company, rebooking the outgoing flight ended upp: a) costing me as much as the whole original return flight; b) was no longer a 1 stop flight as I also had to stop in Frankfurt plus the company would not allow me to choose directly, I sent them details and then they booked what they could find; and c) I lost both the outgoing flight ( which was charged) and the return flight ( which was not changed) premium seat bookings both of which I had to pay for a second time. If I had booked directly with the airline this would have cost a transfer fee and I would not have lost the premium seat bookings. This was therefore a great expense and inconvenience. I will no longer book flights indirectly when using kayak. In future I will search using google flights and then go straight to the airline sites to book. Very disappointed. I never had this problem when booking with kayak before"

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "I want to have it. I was expecting a serious and major company as yourself to provide it in a 3.t hours flight. This is how low cost / charters looks like."
Miinukset: "I area where we did the check-in is horrible. I understand there are security issues but in Frankfurt airport it is much better then Munich and I expect you to find the answer how to have both needs."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Clean space, friendly crew"

Plussat: "Nicely appointed plane, nice staff...even though we didn't order a special meal the flight attendant found something for my allergic son at the end... Hot wet towels, a nice touch."
Miinukset: "Although dismal, running out of dinner choices before half way into serving...And given the prevalence of dairy allergies one choice should be dairy free without compromising quality or taste - why does the chicken dish has to have dairy products? Quality of food overall was so so."

Miinukset: "The check in gate wouldn't let us board and we lost all our money! :)"

Miinukset: "there was a problem with special assistance on the connection flight. Nobody was waiting at the end..."

Miinukset: "The food"

Plussat: "Organized"

Miinukset: "We had a delayed flight from Mykonos to Athens and the airflight company did nothing to help us."

Miinukset: "Better organization during boarding would be good. People all stand around in a mass blocking others access to the boat ding pass control terminals."

Miinukset: "Plane was WAY too small. Crammed in! For check in, no one knew which line to stand in. Plus! I didn’t know i had to play for baggage. Was no issue to do so. But, they couldn’t take payment at the check in desk. I had to go to another desk quite a ways down the terminal. Awful!"

Plussat: "Aegean is a fine airline overall"
Miinukset: "I had a carry-on bag, no problem on the flight from Madrid to Athens; but on the return trip they weighed the bags of some passengers, and when mine was over the limit -- which, however, was not indicated in the baggage restrictions -- they charged me 60 euros and I had to check it right there."

Plussat: "Flight was the best I've taken in a long time - comfortable plane with plenty of room between rows friendly crew and tasty food"
Miinukset: "Check-in was ridiculous it took almost an hour to check in even though there were not many people in front of us and boarding took a very long time"

Plussat: "Price was good and the crew were friendly"
Miinukset: "Their were no entertainment options and the on time departures are continually a issue with Aegean. Our flight was around 2hrs late. Also the carry on requirements are stringent"

Plussat: "Crew was helpful and polite"
Miinukset: "Apparently Aegean has stopped offering candy before take off. That's a pity as this was a nice (and presumably low cost) way of differentiating from other Star Alliance airlines. Food was mediocre and there was no in flight entertainment."

Miinukset: "No delays!!"

Plussat: "Efficient. It was a very short flight."
Miinukset: "Offer of Wi-Fi."

Plussat: "Seats and the leg room"
Miinukset: "Vegetarian food"

Plussat: "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Miinukset: "Seating little tight (especially if seat in front of you reclines)"

Plussat: "Great service, crew and good food"
Miinukset: "One hour delay"

Plussat: "This was the best airline I have flown with. The crew was excellent and we were served food and drinks on each flight. Planes were loaded from each end of the air craft so didn't take long to get people seated and off. We don't get this service with American or Southwest. Seats were tight."

Miinukset: "Everything. Our flight delayed that can happen. But what can’t happen is the total lack of service. Shame No wonder Greece is bankrupt. Zero zero"

Plussat: "Wonderful staff and service. Food was good."
Miinukset: "Plane was a little late due to airport backup"

Plussat: "Nothing positive to report, besides getting to Athens almost an hour late"
Miinukset: "Excessive baggage charges, Never seen flight attendants treat passengers so unfriendly. Lead flight attendant was the worst. First time experience and for sure also the last time we’ll fly this airline"

Miinukset: "I lose my bag"

Miinukset: "The replacement flight arrives at almost midnight."

Plussat: "crew was pleasant once on board"
Miinukset: "Very last minute posting of gate and then was late with no explanation. They were a bit rude at the gate to some fellow passengers and I feel it was because they were heading to Albania."

Miinukset: "They locked the bathrooms whenever the staff were passing around drinks, food, or collecting garbage. They claimed it was due to "safety" but every staff was easily walking around passing around drinks. There was no turbulence. Even when multiple people tried to get up to go to the restroom, they sent them away. Finally, when they unlocked the bathrooms after a good 30 mins, there were HUGE lines. They did this multiple times. It doesn't make sense to lock the bathrooms that long. People need to use the restroom and then they create larger lines which is more dangerous because even more people are standing up at the same time. Doesn't make sense. Will probably not use this airline again if this occurs again."

Plussat: "We were on business class and boarded directly from the lounge. We were the only folks in business and when we landed had a private bus to the terminal. Also had an ozo en route. Terrific attendants as well. M"
Miinukset: "Not much."

Plussat: "Air attendants were nice"
Miinukset: "Long queue for baggage check. Food was below average."

Plussat: "We were given a meal"
Miinukset: "The meal wasn't very good"

Miinukset: "Great food, smooth landing, very polite service"

Miinukset: "."

Plussat: "The best crew ever, they make you feel home."

Miinukset: "Its the worst airline"

Plussat: "Nothing"
Miinukset: "Everything was bad delayed and unprofessional team."

Plussat: "the crew and service"

Plussat: "Quick and direct flight."
Miinukset: "There wasn't any food or snacks. The airport was a bit chaotic."

Miinukset: "Overall very disorganized."

Plussat: "This was fine."

Plussat: "It was inexpensive"
Miinukset: "Could not get seats selected The seats are really tight"

Plussat: "Border and de boarding front and back of the plane"

Plussat: "The flight was smooth"
Miinukset: "No clear signage on line formations Boarding pass kiosk was broken only one working CHAOS No one in authority assisting families or anyone else."

Plussat: "Professional, organized, clean and on time"

Plussat: "Excellent service from the crew. That's about it."
Miinukset: "Some of the tiniest most uncomfortable seats I've been on. I did not realize that Aegean was a budget airline going to a third world country (Greece??!). Flight was late but they pretended that it wasn't (45 minutes)"

Plussat: "Crew were very helpful and courteous"

Plussat: "Good seat room."
Miinukset: "Boarding in TLV was a zoo. they could do better!"

Miinukset: "No drink at the flight"

Plussat: "the meal tasted good"
Miinukset: "the flight suffered delay after delay and the scene during boarding was chaotic"

Plussat: "Prompt , on time flight sched"
Miinukset: "Havas customer service reps are not warm. Just doing their job, no.extta mile...can be rude at times"

Plussat: "The staff was nice. We got there alive."
Miinukset: "The flight was so cramped, my husband actually scraped his knees on the chair in front of him. Like, a legitimate abrasion on his knee. We weren't seated together, but the people in the plane weren't wearing deodorant or any kind of smell prevention, so the plane was ripe as heck. There was no rhyme or reason to the way the attendants served us - they'd skip people, then come back 20 minutes later to finally serve the skipped person a drink. There was absolutely zero entertainment on the plane, and the food was bad. The airline staff at the airport before departure was even worse! Kayak didn't allow me to buy a bag allowance when I bought the tickets. And there was NO advance warning that there was a weight limit for carry on bags (8kg by the way). So, we got to the airport and had to pay over £100 to check all of our bags. I didn't bring a laptop case, because my bag was usually a carry on, so lo and behold, I got there and yay! My laptop is broken and won't turn on. The flight was incredibly turbulent and my life flashed before my eyes a couple of times. We also had to go to 3 different ticketing Windows and bag drops just to get my ticket and check our bags. You would've thought they were building a rocket ship with the amount of effort that went into the whole ordeal. As I mentioned before, we weren't seated together, and nobody told us this or mentioned it when we got our tickets. Just ridiculous!!"

Miinukset: "When I arrived to the airport they told me my ticket had been canceled with no explanation. After 40 min they got me on the flight. I am still not sure exactly what the issue was"

Plussat: "The flight left 40 minutes late and the captain didn't tell us why. Not good."

Plussat: "comfortable flight"
Miinukset: "delay"

Plussat: "fast and friendly checkin, fast boarding, easy transmit"
Miinukset: "food"

Plussat: "Seat was very comfortable. Crew was great."

Plussat: "Professional crew"
Miinukset: "Depart on time"

Plussat: "."
Miinukset: "."

Plussat: "Seat was very comfortable and lots of leg room. Food was good."

Miinukset: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."

Plussat: "Curious crew."
Miinukset: "Nothing"

Plussat: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Miinukset: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Plussat: "Rude inconsiderate staff. Terrible plane"
Miinukset: "Everything"

Plussat: "Nothing"
Miinukset: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."

Plussat: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Miinukset: "flight was delayed, 2nd Austtian flight delayed in the same day"

Plussat: "Good entertainment choices."
Miinukset: "Seat could be more comfortable"

Plussat: "Short flight"

Miinukset: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."

Plussat: "Service was outstanding!"

Plussat: "Service was outstanding!"

Miinukset: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."

Plussat: "The crew was superb. Extended leg room seats had a lot of legroom. Good wines, decent dinner."
Miinukset: "Very strict carry on policies, much strictet than US carrieers, primarily by weight. Known traveler numbers (Glibal Entry) were not askrd at the time of online check in and ad a result, TSA Pre didnt show up on out boarding passes. Agent at the counter coulsnt dix it euther. Surprisingly, very disappointing breakfast."

Miinukset: "Delayed longer than the flight time"

Miinukset: "Cancel it"

Plussat: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Miinukset: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."

Plussat: "Not a long run."
Miinukset: "Seats too too tight. Uncomfortably tight."

Miinukset: "Sweet or saulty 'Snack' is a joke"

Miinukset: "I sat in the last corner seat on the plane... very cramped as there’s no leg room, no window & was overbooked."

Plussat: "Flight"
Miinukset: "Not enough room in the seat"

Miinukset: "flt was delayed 2 hours due to "employee meeting""

Plussat: "Very comfortable aircraft"

Plussat: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."

Plussat: "The crew was very attentive, generous and courteous."

Plussat: "Speaking of friendly sky. Great!"

Plussat: "Helpful service, decent food."

Plussat: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."

Plussat: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Miinukset: "Transit time through Vienna was particularly frustrating."

Miinukset: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"

Plussat: "This isn't really the flight, but see below for lack of personnel at Vienna airport to help locate gates after our flight arrived very delayed. I was running with a cane, and getting very upset when an airport employee with a cart asked if he could help. He took me to the gate I thought was for my flight, but it was for a DIFFERENT flight to Zurich. He calmed me down and drove me to the correct gate, talking the agent there to make sure it was the right one before he left me there. I wish I had time to get his name because he was very kind and helpful and I don't know what I would have done without him - wouldn't have made the flight, that's for sure. (He was in vicinity of gates F 3 - 13 on Sunday June 11 approximately 5:15 - 5:30pm Vienna time, if anyone wants to know)"
Miinukset: "Our flight was delayed almost one hour. Even though I had only one hour between flights, I was told (in Split) that all flights would be delayed, so no worries. On the plane, they gave information for some flights; for the rest of us they just said, go to your gate (for connecting flight) as quickly as possible. Flight landed at 5:05pm. When I walked out of plane (I was using a cane; recovering from broken ankle so have some trouble walking distances), there was no board with flight info, just immigration. Finally I saw a flight board, and had 10-15 minutes walk still. Also, signage wasn't great. I called after an Austrian Airline flight attendant who was also leaving, but she never heard me. Finally I found the right direction, still had security to go through. I was running with the cane (not good for my ankle). Essentially there was no help. Until a man driiving one of those carts helped me - I write about him above in what I liked about the flight."

Plussat: "Plenty of leg room in economy. Will fly again."

Plussat: "Seats, crew, nice plane"
Miinukset: "Delayed flight. Random boarding,"

Plussat: "Crew friendliness."

Plussat: "Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft."
Miinukset: "Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack."

Plussat: "in this case, nothing"
Miinukset: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"

Plussat: "Flight services were good. Staff friendly. food was good"
Miinukset: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"

Plussat: "Check in and gate agents in TLV were top shelf pros, fast, friendly and to the point with a smile. Crew on board followed through as well."
Miinukset: "Food was crappy and there was no entertainment on board at all. Also, crowded seating."

Miinukset: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Plussat: "Glad to have coffee and sweet treat. Attentive and pleasant crew."

Plussat: "All"
Miinukset: "All"

Miinukset: "The Air France flight was good overall. The food was okay, comfort good, boarding good, crew excellent."

Plussat: "I am gluten free, and the stewardess knew what foods I could eat of the desserts and snacks, and I appreciated that there was food that I could eat."

Miinukset: "Less than 24 hours notice."