Etsi halvat lennot reitille Helsingistä $[91-Brittiläinen Kolumbia
Vertaa lentolippuja Brittiläinen Kolumbia sadoilta matkailusivustoilta kerralla
HEL — Brittiläinen Kolumbia
31. joulukuu — 7. tammikuu1
Meno-paluu
1 aikuinen
Economy
Mistä?
Kohde?
la 31/12
la 7/1
Anna KAYAK-sivuston hoitaa etsiminen puolestasi
Hyvä tietää
Matalasesonki | maaliskuu |
|---|---|
Huippusesonki | elokuu |
Halvin lento | 664 € |
Keskim. hinta meno-paluu | 1027 € |
Hyvä tarjous meno-paluu | 678 € |
Hyvä tarjous yhdensuuntainen | 896 € |
Sopivin aika välttää turistimassoja hintojen laskun ollessa keskimäärin 3 %.
Suosituin aika lentää hintojen nousun ollessa keskimäärin 14 %.
Lento Helsinki-Vantaan lentoasema – Vancouver Intl
(keskim. hinta edellisten 2 viikon ajalta)
tai alle
tai alle
Parhaat vinkit halpojen lentojen löytämiseen Brittiläinen Kolumbia
- Varaa vähintään 1 viikkoa ennen lähtöä löytääksesi keskivertoa edullisemmat hinnat.
- Kuukausista heinäkuu, elokuu ja syyskuu ovat yleensä sesonkia. Halvin kuukausi lentää Helsingistä on maaliskuu.
- Aamulähdöt ovat keskimäärin noin 12% kalliimpia kuin iltalähdöt*.
Useimmiten kysytyt kysymykset - Brittiläinen Kolumbia lentojen varaus
Suositut 5, jotka liikennöivät reitillä Helsinki-Vantaan lentoasema - Brittiläinen Kolumbia
Pisteytys KAYAK-asiakasarvioiden perusteella7,9
DeltaPistemäärä perustuu 31877 arvosteluun
8,1Koneeseennousu
7,8Mukavuus
8,5Henkilökunta
7,8Viihde
7,5Ateriat
too cold
Arranged a wheelchair for my mother who is 80 in Atlanta when we disembark they said they had no wheelchairs available very disappointing
everything was late from boarding to take off to landing to taxing and then finallllly getting to the gate.
Plussat: "Social distance and crew was very nice."
Plussat: "Delta service and comfort is always excellent."
Miinukset: "All is great just keep it up"
Plussat: "The aircraft was extremely clean. Crews were helpful and patient with passengers as they boarded and asked questions."
Miinukset: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"
Miinukset: "The food on the plain or snacks were to poor and not that tasty."
Plussat: "Delicious food for coach"
Miinukset: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"
Miinukset: "Provide earphones or headphones"
Plussat: "Comfort, efficiency and entertainment were great."
Miinukset: "Crew was a little sassy and sour. Maybe one gal was in a happy mood."
Plussat: "Everything except the delay was fine, not extraordinary."
Miinukset: "7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous."
Plussat: "It was a safe journey good rest and a very smooth operation"
Miinukset: "More vegan options"
Plussat: "Nothing"
Miinukset: "13 hour delay"
Plussat: "Good service great aircraft"
Miinukset: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"
Plussat: "The crew were nice."
Miinukset: "We could have used more legroom between the seats."
Miinukset: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."
Plussat: "Boarding so efficient we left early and arrived super early."
Miinukset: "WiFi on plane dropped out a lot."
Miinukset: "No delay"
Plussat: "Never made the connecting flight."
Miinukset: "Departure delayed by 1hr30"
Plussat: "This is what airlines used to be like. The food and quantity were excellent. Too bad these services aren’t offered on domestic flights. We had a snack or meal every couple hours with plenty of drinks. The legroom was ample and comfortable."
Miinukset: "N/a"
Plussat: "The short duration of the flight and punctual arrival. Better seating with more leg space in Airbus than in the horrible Boeing 467- 400."
Miinukset: "No headsets distributed so I couldn't listen to film program. Crew rather impersonal. I'm dreaming of an airline that uses functioni g loudspeakers during boarding. Nobody understands acoustically which zone is being boarded ( not only a Delta issue)."
Plussat: "I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful."
Plussat: "I have no complaints. Not on"
Plussat: "Everyone is working the gate and on the plane were amazing!"
Plussat: "The seat was comfy foe the whole 20 min flight"
Miinukset: "You delayed my flight . Missed my connection and got.stuck at the airport for 6 hours . Now I have to miss work tomorrow"
Plussat: "On time."
Plussat: "Like the fact I could watch 2-3 movies. Love the gluten free options for snacks."
Miinukset: "All of the couples were not assigned seats together. I've never seen anything so stupid. So before the plane took off, about four of us ladies from all over the back of the plane stood up and each jumbled a bunch of seats like a rubix cube so the men could then get up and go sit with their wives."
Plussat: "I was rerouted."
Miinukset: "No one would reissue me a ticket for the next flight. Delta and West Jet kept saying the other company should do this, and in the end no one did and I had to purchase another ticket."
Plussat: "Flt on time, very nice and friendly gate agent and flight attendant"
Plussat: "Friendly crew with modern plane"
Miinukset: "Why am I paying for first class for just snacks I can buy in an airport shop?"
Plussat: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"
Plussat: "The crew as well as the pilot gave a lot of information to the customer due to a delay of 10min. Very professional. The pilot even said good bye in person to the customers leaving the plane, I really appreciated it :) The whether conditions in Seattle were very bad (windy, bumpy, rain, and night) and the pilot landed the plane as a pro! Thank you!"
Plussat: "No complaints. A puddle-hopper to a yes."
Plussat: "All that one would want."
Plussat: "Flights were on time and friendly attendants!"
Plussat: "I would like more detail about traveling companions displayed."
Plussat: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"
Miinukset: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."
Plussat: "The overall flight was good."
Plussat: "Comfortable seats and incredible kind staff"
Miinukset: "No food, drinks, or entertainment. But it was an extremely short flight."
Plussat: "They arrived on schedule."
Miinukset: "Seated in the rear middle seat. I had no options to select a seat when I checked in or made my reservation that wasn't an extra charge. I'mover 6' tall and middle seats are painful, especially cross country. Airlines need to be a little more attentive to their customers' needs. If a passenger is taller than average, and the flight is more than 60 minutes, provide comfortable seating at no extra charge. If a customer has a short layover, which their system knows about since it is the sourve of the flight plans, put the customer toward the front of the aircraft since these flights are habitually late and customers end up having to sprint through airports to try to make connections."
Miinukset: "Awful experience. Delta left us stranded on the runway for 3 hours. Pathetic airline."
Plussat: "Really liked the plan"
Miinukset: "1. Boarding order is not by seating making boarding very inefficient 2. Carry on bags were mandatorily checked at the gate when there was plenty of overhead bin space."
Plussat: "Free movies/TV is a great amenity. Overhead bins were full by the time I boarded, so I gate-checked my bag. The staff was helpful and accommodating, which made that process quick and easy."
Miinukset: "Boarding is chaos. There's got to be a more efficient way than zones."
Miinukset: "No westjet checkin area and no signage. Staff didn't know what was going on."
Plussat: "The crew kept it together even though the situation was stacked against them."
Miinukset: "The plane was really late, changed gates a number of times and switched from one terminal to another then back to the original terminal again. My understanding was this flight was a mess the previous week as well which says that something needs to be fixed. The temperature on the flight fluctuated back and forth from too hot to okay. You get the picture."
Plussat: "Exit sear so plenty of room"
Miinukset: "Changed gates without notification"
Miinukset: "Delta connect carrier not good for comfort seating and service. Would not fly them again. Would go to another airline iinstead."
Kaksi lentoa lufthansalla, molemmat myöhässä. Ensimmäisen myöhästymisen takia jatkolento siirtyi seuraavalle päivälle.
I traveled Lufthansa many times in the past when they had Portland-Frankfurt direct flights. The service and food was superior on those flights compared to what I experienced on this recent flight. Food was terrible. Drink service came by once with no follow up. (would have like a second glass of wine). Entertainment selections were boring. (too much Tom Cruise!) Headphones did not work at all. Overall, a very disappointing experience. I question if I'd fly Lufthansa again.
Service was ok Entertainment unacceptable Ten hours flight without any entertainment!!! At all!!!!!!!
Please see other message. One flight was cancelled and neither Lufthansa or Air cañada would book me on another flight as they did not have me in their computer(with the numbers you assisted me with) HELP
9 hour flight with the worst airline food I ever had- cheese looked like it got wet and dissolved into the dried out bread. it. Completely full plane. Paid $82 to check one of our carry on bags because it had some silverware with knifes in it then was informed that because the plane was full, we were advised check our carry on for free- but no refund for the $ we paid. Hot and stuffy. On the plus side, when the movie monitor didn't work, the stewardesses were right on top of the problem and fixed it even though it took some effort.
Good
I want my refund back I request change flight date no one answer me
No screen map on in front of you to track the flight like Turkish air! No food or coffee for 2h30 just a small plain water and a very small piece of chocolate🤔
I have one comment for this trip, sardine, pandemic and everything, and plane was maxed. It was horrible. Staff was great but, this was horrible.
Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"
Plussat: "Everything"
Miinukset: "Nothing"
Plussat: "Crew was amazing. I will never fly to Europe with anyone else. No joke. Best flying expierence ever."
Miinukset: "Honestly nothing. From start to finish great time."
Miinukset: "Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it."
Miinukset: "- The extra baggage fees were 5 times higher than the announced on the website which caused a lot of troubles. - The booked special meals (halal) were too spicy and not proper for children at all ( we just wanted normal meals without non-halal ingredients. - No basic medications on the first flight."
Plussat: "Just about brand new Airbus airplane, very nice! Everything worked, seats reasonably comfortable for a long flight. Boarding worked well by area of the plane, friendly crew."
Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Plussat: "It was nice trip and comfortable"
Plussat: "Friendly staff, great attention to travelers who need assistance!!!it"
Miinukset: "Chaos boarding process"
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Plussat: "The crew is attentive and friendly The seats are flat-lay"
Miinukset: "The food is mediocre at best Seats are narrow"
Plussat: "Loved it!"
Miinukset: "Liked it all"
Plussat: "Comfortable seats and great movie selection. They also had books and games for kids."
Miinukset: "The food was good but could have been better."
Plussat: "easy boarding, great flight attendants"
Miinukset: "Luggage lost"
Miinukset: "I was waiting over 1 hr for my suitcase...."
Plussat: "The food was better than average. Portions were good and it was tasty. Movie selection was also great and included many recent releases. They provided a hot towel service bedorw and after meals which I loved."
Miinukset: "Boarding was slow and the plane waited almost an hour after boarding was completed."
Plussat: "The fact that I could have upgraded to premium economy. The space available in economy."
Miinukset: "The length of the flight but it is what it is. I couldn't upgrade to premium economy before arriving at the airport because of this being a code share flight with Lufthansa."
Plussat: "Food is provided"
Miinukset: "Delayed 6 hours on the plane"
Plussat: "Nothing!"
Plussat: "Excellent service from staff on the flight"
Miinukset: "Long line-up in Frankfurt at Lufthansa Passport control . Could probably open up the third counter and not just one Business and one Economy? First meal ( Turkey) had something in it that blowded me up all the way to Vancouver! Not sure if it was the vegetables or?? Not nice if you can't walk around and also not great for your neighbor to the right and left. I usually don't experience this with my food that I cook or choose."
Plussat: "I travel in so many airline but lufthasen is very good airline i want to travel again"
Plussat: "Individual screens for all seats with a varied selection of entertainment options. Plenty of room under the seat for my carry-on. (It helped that no one was in the seat next to me.) Beverages were offered frequently. Smooth flight, smooth landing."
Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."
Plussat: "Air Canada could learn a few things from you - ie, the incredible impact of providing free food and excellence customer service at the checkout and gates."
Plussat: "Not a good experience overall."
Miinukset: "Our luggage did not arrive in Naples with us. We heard nothing from Lufthansa despite making numerous attempts to email and call the airline. Our hotel tried to call as well to see if someone could at least tell us if and when our luggage might arrive.We had to go out and buy clothes and personal items. It was a terrible way to start a holiday."
Plussat: "I liked professionalisam of the flight crew from the start till the end of the flight. They were always nice and ready to serve on 10 hours flight."
Miinukset: "None"
Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"
Plussat: "Seats were decent 36A, entertainment was very good, also paid full r WiFi access which made a 10 hour flight more bearable. Food was ok, nothing special."
Plussat: "my favorite airline"
Miinukset: "Too many controls during boarding"
Plussat: "Taking off was good"
Miinukset: "Landing was a little bit stressful. But still ok."
Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."
Miinukset: "This Air Canada flight was operated by Lufthansa and was cancelled due to the strike. So, this means that I am still in Germany which is not the worst place in the world to be stuck, especially because my parents live here. So a few day longer are not a problem for me, but if it takes a week, it is not good because I am supposed to be at work and I am using up vacation I had planned to spent with my family."
Miinukset: "No boarding lines. Boarded late. I was not given enough time from my arriving flight. I had to spring the length of the airport and up and down stairs as the elevators had long lines. Maybe it was good it boarded late or I wouldn't have made it."
Miinukset: "Ticket written on Air Canada but Lufthansa was carrier. Not possible to check-in on line leaving very few choices for seating. Tried to check-in on Sunday for Monday flight -- system errors resulted and phone number provided by system only works M-Sat. My initial leg was on Iberia and they could not check me in for entire flight. Major scramble in Frankfort to resolve issues. Never again!"
Plussat: "The crew was especially cheerful and helpful. The food was surprisingly good for airline food. I have always had a good experience on Lufthansa and this trip was no exception."
Miinukset: "Some of the movie choices were a little dated."
Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."
Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."
Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."
Very poor snack and drink option
The actual flight was ok. But was a mess before departing AMS. My previous flight was late, so missed my connection in AMS. Then I spent over two hours getting things settled to get another flight. I was unable to complete my request online, and no one at KLM in AMS wanted to help. They kept giving me the run-around until I finally convinced them K was stuck without their personal help. It added a lot of stress (and about 5 more hours of transit time) to my overall journey.
Easiness
Almost the only airline that offers free coffee and bread even in short 1 hour flights
Have people at the Westjet counter
Kiire oli nousuun mut kerettiin ksikki hyvin
Kaikki oli perus hyvää
I love KLM, its very spacious and clean and the landing is always very soft. Great Airline!
They canceled our flights but the flight went on anyway.
Dreamliner was comfortable and entertainment system good
Plussat: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Miinukset: "No suggestions."
Miinukset: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Plussat: "Comfort"
Miinukset: "Internet"
Plussat: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Miinukset: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Plussat: "Excellent crew, good food & movie selection."
Miinukset: "Crew members in Amsterdam were very rude and disrespectful"
Plussat: "Crew was nice and pleasant"
Miinukset: "Flight very late"
Plussat: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Miinukset: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Plussat: "Reasonable space in economy class seats"
Miinukset: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Miinukset: "Staff rude and short"
Miinukset: "Boarding was very slow."
Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"
Plussat: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Miinukset: "The earphones could have worked!"
Plussat: "Seating is tight. The crew was great !"
Miinukset: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"
Plussat: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Plussat: "Gaps between seats are very narrow."
Miinukset: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Plussat: "Friendly staff"
Miinukset: "Leg room"
Plussat: "Face recognition was amazing"
Miinukset: "Too hot on plane"
Plussat: "The crew was efficient. Flight left on time. Food and wine served."
Miinukset: "No entertainment."
Plussat: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Miinukset: "That it didn’t happen."
Plussat: "Professional crew. Good boarding."
Miinukset: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Plussat: "Wifi on Board"
Miinukset: "Nothing"
Plussat: "Friendly in-flight personell"
Miinukset: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Plussat: "Norhing"
Miinukset: "They have mabaged to lost my luggage"
Plussat: "Good Experience"
Miinukset: "Nothing much"
Plussat: "Very friendly service!"
Plussat: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Miinukset: "The amount of extras you have to click no to while checking in online."
Plussat: "My bagage broke"
Miinukset: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
Plussat: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Miinukset: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Plussat: "Loved the service...everything was excellent"
Miinukset: "The bus class seat was a bit narrow at the feet"
Plussat: "Everything. Staff incredible."
Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Miinukset: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Miinukset: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Plussat: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Miinukset: "No complaints at all."
Customs at CDG airport was soooo slow we nearly missed our connection with maybe 3 minutes to spare.
More meals in flight - one meal is not enough for an 8hr flight
Upon purchasing the ticket, it stated that, checked bags would be $30 each, so I expected to pay only $30 for my second bag, being as my first checked bag came with the price of the ticket….instead, I was charged $75 for my second bag and not $30, like the price I saw… :-( very disappointing.. I was tricked.,.
Good cabin crew, Wi-Fi availability al through my trip.
The de-planing process could have been better in Buenos Aires - it took a long time before the aero bridge was connected - not the fault of Air France..
Plussat: "Take off and landing"
Miinukset: "Layover time"
Plussat: "The crew was perfect"
Miinukset: "No wi fi on the plane."
Miinukset: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."
Plussat: "Cops is always a good reason to flight"
Miinukset: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Plussat: "Nothing"
Miinukset: "Everything"
Plussat: "Despite being a short flight, they gave food"
Miinukset: "Nothing. All ok"
Miinukset: "Advertised October Pink products but did not have them for breast cancer support"
Plussat: "Entertainment system"
Miinukset: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Plussat: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Plussat: "Not much, seats are super uncomfortable"
Miinukset: "Better code sharing with KLM"
Plussat: "I like the comfortable seats"
Miinukset: "Service lag a little"
Plussat: "The crew was very friendly."
Miinukset: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."
Miinukset: "No entertainment facilities"
Plussat: "The crew was nice and the seat comfortable."
Miinukset: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."
Plussat: "Arrived on time."
Miinukset: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."
Miinukset: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."
Plussat: "Crew was wonderful and welcoming!"
Plussat: "In flight entertainment was great"
Miinukset: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Miinukset: "The flight delayed for 2xhours from Paris to Cincinnati"
Plussat: "The crew was friendly and always came around with water."
Miinukset: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."
Plussat: "The transfer times were excellent"
Miinukset: "Thanks"
Miinukset: "wine selection divider between seats"
Plussat: "The crew was very gentile."
Miinukset: "No enterteinment on the plane."
Miinukset: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"
Plussat: "Over all pretty good for price."
Miinukset: "My luggage was lost in Paris. Now I need to wait still."
Miinukset: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."
Plussat: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Miinukset: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"
Miinukset: "I don’t know why they keep making boarding with stairs and bus."
Plussat: "Faster"
Miinukset: "Waited a while before take off."
Miinukset: "Screen broke half way through flight. Food was poor"
Plussat: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Miinukset: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Miinukset: "Flight cancelled because of weather"
Plussat: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."
Plussat: "Food was excellent and crew was very nice."
Miinukset: "Could not check in online before my flight and no zones to board just line up and go apparently."
Plussat: "The crew was very nice and helpful."
Miinukset: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."
Miinukset: "the food is terrible."
Plussat: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Plussat: "Seats were comfortable with good recline. Food was good, but not excellent."
Miinukset: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."
Miinukset: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Miinukset: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
Plussat: "The food was good, the staff was very friendly and very nice,"
Miinukset: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"
Plussat: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Miinukset: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."
Plussat: "The crew"
Miinukset: "Not enough room for legs. Small amounts of food. No entertainment."
Miinukset: "The flight was delayed by 3 hours making me late for the next two flights and ultimately costing me an entire day longer in transit. While I understand these things happen, Air Canada's response to me asking for help was abysmal. Ultimately, they didn't care and told me it was my problem. Sadly, one of the first people I talked to really did want to help and arranged flights that would have gotten me back on track but he was prevented from confirming the changes due to management. I will never fly with Air Canada ever again."
Plussat: "The movies."
Miinukset: "It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly."
Plussat: "The movies."
Miinukset: "Seat size"
Plussat: "Friendly staff"
Miinukset: "2 hour delay due to mechanical issue sitting on the tarmac."
Plussat: "Crew were exceptionally good, friendly and helpful. Great entertainment system."
Miinukset: "The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food."
Plussat: "Staff were friendly and helpful."
Miinukset: "Movie selection was limited although I found one in the lot that I thoroughly enjoyed. As always with Air Canada, you only get the most basic snacks and everything else is extra."
Plussat: "Really nice comfortable seats, amazing windows larger then usually with new technology. Food was ok. It was nice that crew constantly was offering drinks"
Plussat: "In flight attendance was excellent and we were nearly overfed with plenty of drinks, snacks and meals. It was nice to see both young and elderly ladies as air hostess. This is a strong statement in non discrimination on Account of age in employment. To see a red Indian lady among them was very refreshing."
Miinukset: "Dimming of the windows was not user friendly and we had to put up with bright reflected lights from clouds. On ground both in Calgary and Vancouver the wheel chair attendance was not at the same level as in Frankfurt where it had been given with paramedic competence."
Plussat: "Flight was great. Check in not so."
Miinukset: "On March 18, 2018 Joanne, Kevin, and Allison Sheridan were booked to go from SYD to YYJ and only Kevin took off. We went to the airport and my daughter Allison was too anxious to get on as she had to leave her father behind. After she calmed down we went to get on the flight and the lady at the check in, (Onwsha) said it was too late and we could leave the next day. She changed my tickets on the computer and said if we came on Monday, March 19th there wouldn't be a charge but if it was any other date it would be $150.00 per ticket/person. When I arrived to check in on March 19th I was charged the $300. I spoke to Sharon Smith who was with Air Canada Customer Service Coordinator and I explained I was told something different by the customer agent. I told her if I knew that and I was told by Onwsha I would have went on the flight on March 18th but would not have checked the bags and just taken carry on luggage as my husband was still at the airport and he could bring them when he came over. Sharon Smith said there was nothing she could do and we had to pay the $300.00. It really has left a bad taste for me with Air Canada especially how many seats were spare and I was told something different from Onwsha. Thank you for your time. If any other details are needed feel free to contact me."
Plussat: "Just the in-flight movies"
Miinukset: "It was a 787 but any or all room was taken into cramming more seats. Food was the worse I've ever had on a long distance flight. Bland and despicable. This is the worse international flight as far as room or food. Requested for an exit row seat but was told it was an additional $125 charge. Really that's how Air Canada is getting business by giving customers a very poor experience. A group of four us traveled on this trip and we had the same consensus and won't be recommending Air Canada."
Miinukset: "Air Canada Check In staff were extremely rude and unhelpful. My flight was at 7pm and I arrived at 6:10pm because I got stuck in traffic. I had already checked in online, all I needed was to get my baggage tags and drop my bag off. Instead of telling me where to print out my tag, they made me stand in line to talk to the check in staff at the counter. By the time I got to the counter, it was 7:40 and there was zero chance of my bag being checked in for this flight with the staff showing me attitude. When I told him that all I was here before the drop-off time and all I wanted were tags and that his other staff just told me to line up without helping, he just said "you can buy another ticket for the next flight or leave your bag here and pick it up when you return from your trip." Honestly, the worst customer experience I have ever had!"
Plussat: "The flight itself was very good The plane was quite new. Very comfortable seats and plenty of leg room with nothing obstructing the foot space. Good inflight entertainment and complimentary earbuds. Flight attendents were capable and friendly, food service better than average."
Miinukset: "Check-in at the Air Canada counter was chaotic, a long lineup with only one agent available to direct the crowd. She coped well considering there were multiple people asking questions at the same time. There was a small sign instructing persons who had obtained boarding passes and luggage tags to go to baggage drop but no signs or separate lanes to indicate where that was. Very disorganized. At the gate it was the same scenario. Agents at adjacent desks were calling boarding instructions for multiple flights at the same time. Our Vancouver flight was never actually announced but passengers all started lining up because the stated boarding time had passed. It was impossible to tell which flight was calling for which boarding zones and everyone was wondering out loud "what is going on here?" Once finally aboard we sat on the runway, our flight left an hour late and we missed our connecting flight in Vancouver which, I realize happens. However..."
Plussat: "While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff."
Miinukset: "My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options."
Plussat: "Great food and good space for economy"
Miinukset: "Information provided on delays was limited and information on connecting by flights was incorrect"
Plussat: "None"
Miinukset: "Flight was delayed and I almost missed my connecting flight"
Miinukset: "Why don't you give away cookies too?"
Plussat: "The hot dinner was good"
Miinukset: "The pudding was poor, it was just a wrapped cookie. The movie selection was terrible! Most of the films were very old!"
Plussat: "great service from start to finish would use again"
Miinukset: "This was an overnight flight but for those of us in the back of the plane (near this staff hangout section) there was no rest. They were speaking loudly, sometimes over each other, as though at a house party for the duration of the 5 hour OVERNIGHT flight. This isnt the second time I have flown long distance with Air Canada and the 'frat party' in the back occurred on both flights. The first time was much worse-12 hours from Seoul to Toronto- with the party going on the entire time. LOW BUDGET service and attitude at major carrier prices."
Plussat: "Constant supply of food"
Miinukset: "No entertainment on seats"
Plussat: "I flew through Vancouver from Boston on my way to Brisbane, Australia and back. I was nervous at first because of the 2 hour connection windows. This might be a testament to Vancouver Airport more than Air Canada. The entertainment was ok. It had a decent variety to select from but i only ended up watch a few things and entertaining myself or sleeping. I paid to sit in an exit aisle as I only had middle seats to select from. It was worth paying for the freedom to stretch your legs and get up anytime without disrupting your row."
Miinukset: "The food was ok, I personally wish the drink cart came by more often so I didn't feel rude asking the air hostess each time. They were always very accommodating though."
Miinukset: "Employees seemed somewhat disorganized. There was not enough space in front of counter for people and there luggage. I ticketing agent would yell from far down the counter "Next...Next!) and finally walk closer so people in line could see/hear them. Then, often that next customer could not get to the counter in front of the agent because of the pillars and other people were blocking them. The space was too cramped. At boarding, Instructions over the loudspeaker were not clear and the video screens contained incorrect information about boarding. At one point the agent came out and yelled at everyone to "get out of line!, we are not boarding yet". I have never seen this process handled so poorly and I fly quite a bit."
Miinukset: "Baggage hasn't arrived after 45 minutes"
Plussat: "Overall a good experience. Had to pay for food but it was quite good so I didn't mind. Supposedly the crew were short staffed but I found them attentive and helpful and to be honest I believe the people who complained may have been a little precious."
Miinukset: "One of my three flights was unnecessarily delayed by two hours, enough that I missed my last connection and had to stay overnight in Vancouver. There were no technical complications or weather complications. It was simply because something had been misscheduled and the flight crew needed a longer rest time between flights. This is completely avoidable, and the attendent who checked me in even said so. While the hotel and shuttle were paid for, Air Canada only gave me a $7 breakfast voucher, which was only redeemable at the hotel's measly breakfast counter rather than anywhere in the airport. For the unnecessary delays I had to deal with, i should had received more credit. This was an utterly disappointing travel experience."
Miinukset: "No leg room, silly ambient light"
Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"
Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"
Plussat: "Entertainment application was good"
Miinukset: "No meals at all"
Plussat: "Movies"
Miinukset: "Food was terrible especially for Prem economy. Chicken dish very bad. Difficult to get a second glass of wine with main meal."
Plussat: "- Air Canada reps are nice, just super unhelpful - Friendly team, but not empowered to really help and quick to pass you off to others"
Miinukset: "- We tried to check in online and got an error message. When we got to the airport 2 hours before our flight, we were told by customer service rep #1 to join a line. At the front of the line, same rep told us "Oh it's probably that now you need a visa." - Why not tell people when they try to check in why there is an error? The new rule went into effect in December, and we hadn't been to Canada since needing a visa. Once we had been accepted, we were passed off to another employee who couldn't figure out why he couldn't check us in. Then another, who said "I'm only helping you because your flight is delayed, the flight should have closed by now." (Not exactly comforting, and considering it took them 2 hours to help, not super helpful either.) - When we ran to the gate, the people running the gate told us that the aircraft hadn't even landed, but weren't communicative in timing, didn't update the time on the boarding screens, etc."
Plussat: "Flight was good. Left a bit late but made up time"
Miinukset: "Security took nearly an hour to get through even though it didn't look very busy."
Plussat: "Very helpful crew and staff assisting with golf buggy ride"
Miinukset: "It was horrible experience going through the Vancouver custom. Some one decided to random check a brown guy traveling alone. Okay, I get it. I give them credit for profiling me. But, I was very disappointed that they only know and follow the rules in their book. Dumping the luggage and wallet on the floor and then asked me to put everything back was not gonna help you find anything. They need to be bit smart and have some people skills. I mean a car salesman is smarter than this custom officer. I walked in for random screening with great respect for those officers but walked out with zero respect and maybe worse experience of my life. If you mistreat a innocent person just have a courtesy to say sorry or give them a stuffed canadian bear. We can understand!! One last thing for custom or border officers, treat the people the way you wanted to be treated."
Plussat: "Air Canada ground crew where very good and helpful as where all staff"
Miinukset: "Plane was overly cramped, if you eliminate one set of seats and only had 8 across and less row, I think you would make great improvements to overall customer satisfaction if the seating was mad alittle more comfortable"
Plussat: "Narita airport ground crew were very enthusiastic Air line crew were nice as well"
Miinukset: "Why Air canada sent me email that check in online but No information of eTA at all I didn't expect anything about eTA because They changed the system 5days before my booking without telling passengers so I applied eTA at check in counter of airgort They didn't accept my credit cards even after payment completely I still need to wait confirmation email that they take whithin 72hours I made my flight but I got 15minutes before flight time I ran air canada gate from departure gate with staff Air Canada was NOT kindness customers service except airport ground staff They helped me out to get my flight I am appreciate them"
Miinukset: "had to pa for poor selection (the cheese "platter" ran out quickly :( )"
Plussat: "I thought the overall service was very good. I like how well the crew communicated with the passengers and how smoothly everything went."
Miinukset: "The food (dinner: chicken with rice, breakfast: eggs) was ok, maybe even a little yummy, but could've been better (eggs where a bit too wet). I also felt like the movie selection was rather disappointing. A lot of not so great hollywood blockbusters."
Plussat: "When we departed from Vancouver to Tokyo, we were pleasantly surprised by how courteous the airport staff and flight crew was, and by how roomy the seats were. Food wasn't outstanding, but better than other airlines we've been on for similar flights."
Miinukset: "Two of our three bags did not make it onto the plane, and the staff at Tokyo Narita, while apologetic, were not helpful. We had to press hard to get our bags back the next evening, instead of 2 days later. The onus was placed on us to keep receipts for replacement items that needed to be purchased in the interim, as well as to make the claim for reparation money on our return. Not even a complementary toiletry kit was offered, despite the fact that I reiterated that I had literally no clothes or toiletries at all in the one bag that arrived. Crew on our return flight was borderline rude, did not seem to take any care at all wheeling heavy carts down the aisles while people slept on a transpacific flight, banged them into my daughter many times."
Plussat: "The lady at the counter was very pleasant when she realized my dad had forgotten his wallet and offered him to put him on next flight if I didn't make it back in time with his wallet, I liked how she had made him feel better by showing him grace and mercy that his mistake was fixable."
Miinukset: "At SFO it is always a mess when you take a flight because you can either be in International terminal - that would be logical, since this is a us Canada flight but at other times you need to go to the united ticket counter instead (even though I get sent between the counters often I can't remember if this is terminal 3) - The lady in line was trying to get my dad to leave this line to go to the other counter line without asking about his specific flight, it caused an argument in my travel party because they thought she was right and I insisted we stay in this line. The lady didn't even acknowledge what I was trying to say and kept telling my dad to go to the other terminal when we were at the correct one. There is nobody that can seem to tell you which terminal to go to prior to arriving at the airport so it doesn't help when someone provides misinformation at the airport while in line. Travel can already Be stressful."
Miinukset: "The check in counter was a mess. Though we had checked in online, it still took forever to check in at the counter as the machines could not print out the bag tags, then there was another line up for dropping off the bags. Those machines also could not read foreign passports though Canadian ones were fine. So we had to wait for our friends who were from overseas. The stewardess doing the announcements went so fast you could not hear her except for a few words, and she had a very strong French accent so it sounded like she was speaking in French all the time. But at least she was better than the pilot, whom we could not hear at all. The only word we heard was "cloudy"."
Plussat: "almost nothing"
Miinukset: "Pre-boarding wait is extremely long with all the different groups. Seems you always have a problem with carry on luggage so those in Group 5 will always be forced to check-in unwillingly. Staff taking ticket is unfriendly at gate - i was YELLED at because I had a thin garment bag along with my small international carry on and purse. it was considered 3 bags .... since when does a dress inside a garment bag warrant a full other carry on? It could have folded into my carry on but the purpose of a garment bag is so you do not have to wrinkled it in your luggage. He moved me to the side and told me I needed to check it in, I was NOT allowed to hang it in the plane b/c i'm not a business passenger. WTF. After 10 min of waiting on the side I folded up my garment bag and shoved it in my purse - after another 5 min he gave me my luggage and told me to head toward the plane. Worst. Flight. Ever"
Plussat: "Staff and food"
Miinukset: "We lost one of our bags"
Plussat: "Great service, friendly staff, fuss-free boarding, good entertainment selection."
Miinukset: "Plane could have been slightly cleaner (eg replace old, ratty in-flight magazines). Food was reasonable but a bit bland."
Miinukset: "Hair in my breakfast and they wouldn't give me another meal also by the time they reached me all the options but the overlooked egg was available they didn't explain just dumped the meal on my tray table and when I asked for the other option was told straight out no... I've flown on many airlines and that was by far the most foul meals I've ever had budget airlines do better won't fly ac anytime again.... My original flight was delayed 5 hours to connect so I was transferred to another flight and my bags didn't make it so I went 4 days without luggage also"
Plussat: "Great selection of movies. Quiet plane noise."
Miinukset: "The light and entertainment system controls are in the arm rest and is very easy to accidentally turn lights on/off or turn the screen off for yourself or your neighbor. This is very annoying . The chicken/pasta dish was the worst I had in many years as an experienced traveler - my kids and I didn't bother after the first bite"
Plussat: "Entertainment system is good"
Miinukset: "Crew was an hour late arriving at airport so flight was delayed. No food, not even a snack, on a 5+ hour flight is not acceptable."
Plussat: "Staff was professional and courteous. The staff was helpful but were too busy dealing with the full plane load of passengers."
Miinukset: "Crowded middle seat that was uncomfortable to sit in. Sat next to severely overweight person, who needed two seas to be comfortable. I was squished. The seat belt was tangled up and I could not fix it to adjust it. Bell to call flight attendant was not working. The middle light bulb was burnt out. Took my book to read on this long flight but could not read. just sat in the dark when the lights went out. Boarding the plane seemed like planned chaos! No one (passengers) listened to instructions and these were poor given by those responsible to oversee the boarding the plane. Fight was delayed for half an hour with people coming on at such late time. Had to change seats to accommodate others - family with children. Dealing with disembarkation should be better and much too long. Those with connecting flights should leave first and can be identified earlier to prevent cheating. Those with children should be next. Those in the aisle seats then leave, followed by those in the middle and window seats. Loading the plane after the business class or first class should be according to seat number from the back of the plane to the front. this completely random boarding boarding clogs up the aisle with passengers and luggage. I thought in an emergency this plane would not be efficiently evacuated. You can call me Seelochan Beharry 604-261-6690"
Miinukset: "Long time to get service."
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