Halvat lennot Brittiläinen Kolumbia

Plussat: "Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining."

Plussat: "the crew was professional and efficient on board the plane."
Miinukset: "seat space was tight. it was hard to get comfortable"

Miinukset: "Shopping items available."

Plussat: "Nice flight attendants."
Miinukset: "The flight was scheduled to leave at 9:50pm and it didn't take off until midnight. The many delays appeared poorly handled and communicated, and I spent an hour on the runway before takeoff."

Miinukset: "Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment.."

Plussat: "Been flying CX for years and for some reasons this time all the staff members were excellent. From ground to air crew everyone was well informed, nice and helpful. Another surprise was the vegan meal I ordered. Airplane food in general is disgusting, but this time the vegan meal was delicious."
Miinukset: "Flying out from JFK is a nightmare, we had to wait for 40 mins on the runway. Not sure if airlines can actually improve that?"

Plussat: "The crew was fantastic."
Miinukset: "Entertainment is out of date and difficult to use."

Miinukset: "I booked a window seat, got a middle seat."

Plussat: "No extra fees for baggage and professional flight attendants."
Miinukset: "Seats were too close in economy as in most airplanes."

Plussat: "Yes all of the above"
Miinukset: "None"

Miinukset: "Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not."

Miinukset: "My seat would not recline."

Plussat: "the flight itself was fine. the crew is professional"
Miinukset: "They lost my luggage and 4 days later I still don't have it. They are not being very helpful at all in recovering it or taking responsibility for it"

Plussat: "Seat and legroom ok. Seats are on the narrow side if you have a large person beside you. Supper was excellent. Breakfast so so."

Plussat: "I really enjoy this airline. The flight was good with good entertainment system. I like the provided pillow and blanket and they make sure the cabin is dark and quiet for sleeping. Food is decent with generous amounts and snacks always available to go and grab."
Miinukset: "I was fairly squished on this flight at 6'2" with my knees almost touching the seat in front of me. I had more space on another Cathay flight and I think I had a seat in the same class. I took off my shoes and that helped me get a little more room to spread my feet/legs out to get comfortable."

Plussat: "Airport checkin crew sucked, in-flight crew were fantastic!!"
Miinukset: "They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??"

Plussat: "The crew was nice. Seat space really cramped"
Miinukset: "On my return flight from Hing Kong to Vancouver, which is a long flight, the passenger in the seay next to mine slowly encroached on my seat space to an unusual extent. The seats in economy are really cramped!!"

Plussat: "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
Miinukset: "Would be amazing to have a little more room in the economy seats!"

Plussat: "Excellent service for wheelchair passengers"
Miinukset: "Turbulence"

Miinukset: "Flight delayed 13 hours"

Plussat: "Staff was welcoming, everything was well organised, food was good. Journey was comforatable ."
Miinukset: "More choices foe veg meals"

Miinukset: "Didn’t like the seating arrangement. The check in counter was unwilling to accommodate us, even when we tried to check in four and half hours prior departure. We were unable to seat together for the long flight. On the plane, I noticed 2 family members travel together got aisle seat. I was really disappointed that Cathy Pacific allowed passengers pre-select seat in this method and has no authority or unwilling to accommodate others that flight together. Will not flight Cathy Pacific again."

Plussat: "I traveled economy coming home and was delighted by the amenities that you never see on commercial airlines anymore. On the way to New York I upgraded to premium economy, This was such a nice experience. It was worth the up charge. And two free checked bags? That is unheard of anymore"
Miinukset: "When I was on the upgraded ticket, I was actually disappointed that we landed early because I was sleeping so well."

Plussat: "Very quiet (A350), good crew who helped direct those unused to flying to the correct class. Good seat comfort and food, very good good entertainment. Toilets were cleaned periodically during the flight."
Miinukset: "Rather a wait for the toilets at times - not the most efficient layout and not that close to Premium Economy seating."

Plussat: "Average flight. Nothing special. Pleasant flight crew."
Miinukset: "Baggage was delayed."

Plussat: "Nice plane, roomy seats, good food. Much better than other carriers in economy."

Plussat: "Easy boarding, good entertainment. Great crew."
Miinukset: "Long flight to easy to complain about something. But really no problems here"

Plussat: "We were lucky the flight wasn't full. Had decent leg room using three seats for the two of us."
Miinukset: "Had entertainment without downloading the WestJet app and/or payoff for stuff."

Plussat: "Mostly the amazing staff on the airplane... I'm pregnant and the staff at JFK were very unpleasant and rude."
Miinukset: "Staff and tsa at JFK"

Plussat: "Crew was helpful and accommodating. The food served on this particular flight was outstanding"
Miinukset: "Typically cramped seats (I know its what I paid for, but still)"

Plussat: "They were able to provide drinks and food at a timely matter"
Miinukset: "The long flight"

Plussat: "First time ever taking a roundtrip across the country with this airline and I am ~TO THE MOON~ excited over my experience. Comfortable seats, excellent food, excellent service, excellent movie choices on board. I can't wait to continually book with this airline on every flight I take across the country!"

Plussat: "Smooth, delay-free travel from take-off to (smooth) landing on the tarmac! The pilot has some skill to make it like a gliding landing without bumps!"
Miinukset: "Cathay Pacific does not participate in TSA PreCheck."

Miinukset: "I did not like paying more than the advertised price for my airline ticket... Straight after clicking the confirmation button , I received a call and was informed that the advertised price had increased by $50. It was still affordable so I agreed to this extra charge. Even after 24hours had past, the flight price had not changed online. I was lied to!"

Miinukset: "We had 1.5 hour delay and when we reached Vancouver airport the car rentals were close and we have to wait 3 more hour till 5:30 Am till they open. We are not happy at all"

Miinukset: "late boarding."

Plussat: "Crew was amazing. Professional, cheerful, willing to help. from take off till landing"
Miinukset: "Seating was atrocious. I specifically asked whether I could get an exit row seat (i am 6'4"). I was even willing to pay the extra 200$ for my partner and myself. I was told that there were no open exit row seats. But on boarding, the entire exit row was empty. It stayed that way through the flight. Super annoying."

Plussat: "entertainment was more than sufficient and was adequately nourished for a long flight"
Miinukset: "full flight which felt more crowded than Cathay flights I've taken in the past"

Miinukset: "Though nothing completely egregious, my interaction with crew on the flight were the worst I have ever experienced when traveling. The first was after attempting to go to the bathroom mid-flight. This was an 11 hour flight. I'm not sure whether the captain forgot to turn off the seatbelt sign during the middle of the flight or if he anticipated turbulence, but the seatbelt sign was on for at a minimum, 45 minutes. After waking up I had the urge to go to the bathroom and walked back to try to get there. Once close to the bathroom a flight attending pointed in the other direction and said "sit down and put your seatbelt on." I expressed that I had to go to the bathroom and he again just repeated "go put your seatbelt on." I stood for another few seconds in disbelief that I would really be turned away from using the bathroom in the middle of a flight and during this short time of standing there he again repeated: "go put your seatbelt on." I would like to stress that there was absolutely no turbulence at this time. Whether or not this is protocol and any attendant would have told me the same, the attendant could use lessons in how to properly speak to people by having a better tone AND saying please. Explaining the situation would also be helpful instead of just using your power to command another adult to do something. After returning to my seat, I saw multiple other people also try to get up to go, who received the same fate, so it was obvious he was trying to adhere to the rules, but clearly if the fasten seatbelt sign has been on for over an hour at that point, you should be able to be an adult and put the situation in context; people need to use the bathroom on a long flight. My second poor interaction was at the conclusion of the flight. I was listening to music on my phone and hadn't heard the captain announcement that we should begin to prepare for landing. On ANY other flight I have EVER been on, the crew will come around and verbally ask people politely to put their seat up, return trays to their stored position, and unplug any USB electronics. One of the crew, without asking me first or even making eye contact, came up and unplugged my phone from being plugged in and manually put my seat up to upright position and walked away. This might seem like a simple thing, but you should NEVER touch someone else's property. Further, to place me upright without warning was extremely rude. If this flight had been the only flight I had with Cathay Pacific, I would never fly with this airline again, because it would have seemed to me that your crew lack social skills, are impolite, and may have language barriers. Luckily, my trip was round trip from NY to Bali and as such there were multiple connecting flights, and I had good experiences on all the rest. I really wish I had gotten the name of the 2 individuals I had a poor experience with, as I don't think they will help you in securing future customers."

Plussat: "Crew was cordial."
Miinukset: "Again, would it be possible to have more Christian-friendly movies?"

Plussat: "Comfortable seats and the entertainment was great"
Miinukset: "The other guests were loud and rude on the flight and none of the staff seemed to care."

Plussat: "The meal options that were served on this flight were great, and the overall flight was peaceful."
Miinukset: "Flight was delayed due to weather, and this seemed to frazzle the flight crew. Pre-takeoff service of water and juice or champagne was only give to one side of the premium cabin, and when I asked if they would complete it for the other side after take-off was told no. I'm used to Cathay taking our orders and being back what we ask for for a premium experience, however on this trip they just brought everything on carts and asked people what they wanted on the spot, offering no suggestions. Overall the service on this CX 889 flight seemed to be severely underpar for what I expect from Cathay"

Plussat: "They are nice, let space, shopping options unpaired. Cathay attendants, are they trained to be as nice or are they born like that in Hong Kong?"
Miinukset: "All was good"

Plussat: "I love the hot meal they serve."

Plussat: "Good service. Love that you can have wine with dinner! Good size blankets provided."
Miinukset: "They called us to board early and then we stood there for about 10 minutes before they actually started letting people through the gates."

Plussat: "We travel quite a bit and use different airlines. Actually we had never heard of Cathay Pacific but loved the whole experience. The aircraft was CLEAN, the people were so friendly and helpful. The seats were comfortable and the food was quite tasty. All in all we were very pleased-also it was price friendly."
Miinukset: "The seatbelt buckle is at a weird angle so ones arm is on it."

Plussat: "Nice service!"

Plussat: "Great staff. Very friendly and helpful for those in need :) i wasn't in need but I've watched them help passengers every flight I've taken with Cathay pacific"

Plussat: "Liked the added legroom and seating of ecomomy preferred."

Plussat: "Yes"
Miinukset: "Delightful experience except at SFO checkin."

Plussat: "The space we currently have."

Plussat: "Seat was average"

Miinukset: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Plussat: "Fast/ efficient"
Miinukset: "The little plane is always brutal. I'm not a small guy and sat next to an offensive lineman. It was tight for sure!"

Plussat: "Delicious food for coach"
Miinukset: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"

Miinukset: "Provide earphones or headphones"

Plussat: "Everything except the delay was fine, not extraordinary."
Miinukset: "7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous."

Plussat: "Nothing"
Miinukset: "13 hour delay"

Plussat: "Confort was minor but ok"
Miinukset: "The flight was not on time. The staff broke my carry-on zip for expansion and refuse to admit it was a suitcase damage which need to be repair. They said put a belt around it to use it !!!! It is a 1 year new piece of luggage from Delsey which is a very good quality brand and expensive!!!!!!"

Plussat: "Good service great aircraft"
Miinukset: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"

Plussat: "The crew were nice."
Miinukset: "We could have used more legroom between the seats."

Miinukset: "No delay"

Miinukset: "Check carefully! Our flights were changed and the first was only ten min difference so didn’t think anything of it but when we went to check in they said we would probably miss our connection. The problem was not the time but they changed GATES were really far apart. Was resolved but kind of a hassl"

Plussat: "Never made the connecting flight."

Plussat: "Every one but the gate agent at Detroit going to Seattle at 7:40 loading time on 4-11-19. She was mean and curt and would not get my seat corrected I had to sprint for at least a mile to even make it. We landed the same time they were boarding"
Miinukset: "The attendants on the Detroit to Seattle flight suggested I go talk to the gate agent to get my seat corrected. They said the flight was not full. So I did. To be greeted again by the mean agent you told me to take my rear and get it on the plane that the attendants didn’t know anything"

Plussat: "Crew stepped up when we were delayed. In Flight entertainment was nice to help pass the time."
Miinukset: "More honesty from the pilots/airline. Got on the plane, taxied to take off, then informed that we had to go back to the gate. At the gate, they wouldn't let anyone off and then we were told that there was a minor maintenance issue that would take 15 minutes to fix. It took 4 hours. Poor job by Delta"

Miinukset: "Departure delayed by 1hr30"

Miinukset: "Was a little bit hot"

Plussat: "Crew was extremly helpful, friendly and happy."

Plussat: "It felt like it was over before it even started!"

Plussat: "Didn’t take three days to drive"
Miinukset: "Packed in like sardines"

Plussat: "I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful."

Miinukset: "Security in PRG was little bit strong They ask my about my last job - 15 years ago if I did not fight with my Manager(I forgat his name)"

Plussat: "Short time and easy on and off boarding."
Miinukset: "One stewardess was in a mood but otherwise a very pleasant flight."

Plussat: "Good flight. Organized. Friendly flight attendants. I like Delta."
Miinukset: "Paid for priority seats, but weren't offered the option for my two free drinks due to the flight being short distance."

Miinukset: "N!A"

Plussat: "The seat was comfy foe the whole 20 min flight"
Miinukset: "You delayed my flight . Missed my connection and got.stuck at the airport for 6 hours . Now I have to miss work tomorrow"

Plussat: "On time."

Plussat: "I was rerouted."
Miinukset: "No one would reissue me a ticket for the next flight. Delta and West Jet kept saying the other company should do this, and in the end no one did and I had to purchase another ticket."

Plussat: "We got on the plane and it went to where it was supposed to go."

Plussat: "anaheim"
Miinukset: "luggage did not arrive same time with me and not the same airport"

Plussat: "Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time."

Plussat: "Quick service - uneventful."

Plussat: "Easy boarding, great service from the flight crew, and excellent food and drink service. Seats were comfortable and plenty of entertainment options for a long flight"

Plussat: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"

Miinukset: "I was sitting in the last row and the bathroom smell was hard to deal with."

Plussat: "Great flight ... food better than average, but movie selections were terrible"
Miinukset: "Movies bad selection."

Plussat: "No complaints. A puddle-hopper to a yes."

Plussat: "All that one would want."

Plussat: "the service in general very nice"

Miinukset: "Missed original flight. I have been a premier customer of United for years. The only thing I've seen so far is extra baggage. When we first got our Amex Delta cards we boarded with sky. Now we are on much later."

Miinukset: "The flight was delayed just as we were about to board at 5:30. There was a mechanical problem and we were changed to another plane and another gate, which was supposed to take off at 6:30. It was boarded and ready to go around 7:00. Then....we taxied down the runway only to stop because of a situation on THIS plane (a light that did not go off). It was fixed pretty quickly and meanwhile a rep. from Delta boarded the plane, apologizing for our inconvenience and handed out Jolly Ranchers. REALLY? After that, she and the flight attendants did give us a free drink/headset coupon. That would have been nice but it expires Dec. 2017 and the flight attendant stopped serving drinks about half way down the aisle because the flight was so short. The coupon will be of no use to me. I finally got to Raleigh about 9:30...I booked the flight so I wouldn't have to drive at night.. Sigh....Delta used to be my favorite airline."

Plussat: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"
Miinukset: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."

Plussat: "Over all the flight was smooth and great"
Miinukset: "Kayak, the confirmation email that was sent was incorrect, ended up flying delta - had a scare when checking in at the air europa desk and the attendant says "theres no flights to Malaga" - after further investigation from the staff, we found out it was a Delta flight and NOT and air europa flight"

Plussat: "We had a whole row of 3 to our family, so we could put the armrests up & the kids just laid down in our row (on me, & each other) and slept most of the flight. The flight crew was very understanding and helpful with my kids who were just with me on an intl flight "daddy duty.""
Miinukset: "Since it was a flight from Seoul, Korea to Seattle; it would've been nicer if all the movies had Korean subtitles-- my 4-yo boy who only speaks Korean, couldn't make it through more than 15 mins of a movie because he couldn't understand (of course, some of that is due to age & short attention-span). But he kept saying, "I hate English" in Korean while trying to pick a movie. Also, I'm 6'2"; so while it was nice having the whole row for my kids to lay down in-- I was cramped and uncomfortable the whole flight, even moreso with Delta's seats being closer together than on other international carriers I've flown."

Plussat: "Comfortable seats and incredible kind staff"
Miinukset: "No food, drinks, or entertainment. But it was an extremely short flight."

Plussat: "The flight was run through Delta out of Seattle, and the crew was friendly and very helpful, as it was initially somewhat confusing how to check in for the flight online via WestJet's site - but the check-in agents and gate agents quickly clarified! The flight also boarded and departed mostly on time, and the onboard wifi was great."
Miinukset: "It was a bit confusing to check in online, as the WestJet site doesn't list Seattle as a departure city and then it took several different input attempts before Delta's site found my WestJet flight info."

Plussat: "I was very grateful to have made this flight on standby."
Miinukset: "Someone has to sit in the seat next to the restroom. Had I a choice in the matter, I would have preferred to sit elsewhere. But as I said, I was grateful to have made the flight, and arrive at my destination a mere 3 hours late."

Plussat: "Entertainment was great. Many options"
Miinukset: "When we arrived for check in we were told we did not have seats assigned, even though I had picked seats previously. At the gate we were told the flight was very full so we would not be able to sit together."

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Crew was amazing. I will never fly to Europe with anyone else. No joke. Best flying expierence ever."
Miinukset: "Honestly nothing. From start to finish great time."

Miinukset: "Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it."

Miinukset: "Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone."

Miinukset: "- The extra baggage fees were 5 times higher than the announced on the website which caused a lot of troubles. - The booked special meals (halal) were too spicy and not proper for children at all ( we just wanted normal meals without non-halal ingredients. - No basic medications on the first flight."

Plussat: "Just about brand new Airbus airplane, very nice! Everything worked, seats reasonably comfortable for a long flight. Boarding worked well by area of the plane, friendly crew."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "It was nice trip and comfortable"

Plussat: "Friendly staff, great attention to travelers who need assistance!!!it"
Miinukset: "Chaos boarding process"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The crew is attentive and friendly The seats are flat-lay"
Miinukset: "The food is mediocre at best Seats are narrow"

Plussat: "Loved it!"
Miinukset: "Liked it all"

Plussat: "Comfortable seats and great movie selection. They also had books and games for kids."
Miinukset: "The food was good but could have been better."

Plussat: "easy boarding, great flight attendants"

Miinukset: "Luggage lost"

Miinukset: "I was waiting over 1 hr for my suitcase...."

Plussat: "The food was better than average. Portions were good and it was tasty. Movie selection was also great and included many recent releases. They provided a hot towel service bedorw and after meals which I loved."
Miinukset: "Boarding was slow and the plane waited almost an hour after boarding was completed."

Plussat: "The fact that I could have upgraded to premium economy. The space available in economy."
Miinukset: "The length of the flight but it is what it is. I couldn't upgrade to premium economy before arriving at the airport because of this being a code share flight with Lufthansa."

Miinukset: "Crew was nice, but big push to check-in carry-on. There was in fact plenty of room in overhead bin"

Plussat: "Food is provided"
Miinukset: "Delayed 6 hours on the plane"

Plussat: "Nothing!"

Plussat: "Excellent service from staff on the flight"
Miinukset: "Long line-up in Frankfurt at Lufthansa Passport control . Could probably open up the third counter and not just one Business and one Economy? First meal ( Turkey) had something in it that blowded me up all the way to Vancouver! Not sure if it was the vegetables or?? Not nice if you can't walk around and also not great for your neighbor to the right and left. I usually don't experience this with my food that I cook or choose."

Plussat: "I travel in so many airline but lufthasen is very good airline i want to travel again"

Plussat: "Individual screens for all seats with a varied selection of entertainment options. Plenty of room under the seat for my carry-on. (It helped that no one was in the seat next to me.) Beverages were offered frequently. Smooth flight, smooth landing."

Plussat: "Thank goodness the movies were good."
Miinukset: "Had to wait in 5 lines before someone could check our bags. no organization at boarding time. Just a free for all."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Air Canada could learn a few things from you - ie, the incredible impact of providing free food and excellence customer service at the checkout and gates."

Plussat: "Not a good experience overall."
Miinukset: "Our luggage did not arrive in Naples with us. We heard nothing from Lufthansa despite making numerous attempts to email and call the airline. Our hotel tried to call as well to see if someone could at least tell us if and when our luggage might arrive.We had to go out and buy clothes and personal items. It was a terrible way to start a holiday."

Plussat: "I liked professionalisam of the flight crew from the start till the end of the flight. They were always nice and ready to serve on 10 hours flight."
Miinukset: "None"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Miinukset: "Flight got canceled and never got new flight! Also never got money back!"

Plussat: "Seats were decent 36A, entertainment was very good, also paid full r WiFi access which made a 10 hour flight more bearable. Food was ok, nothing special."

Miinukset: "huge plane, no space. painful."

Plussat: "my favorite airline"

Miinukset: "Too many controls during boarding"

Plussat: "Taking off was good"
Miinukset: "Landing was a little bit stressful. But still ok."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Miinukset: "This Air Canada flight was operated by Lufthansa and was cancelled due to the strike. So, this means that I am still in Germany which is not the worst place in the world to be stuck, especially because my parents live here. So a few day longer are not a problem for me, but if it takes a week, it is not good because I am supposed to be at work and I am using up vacation I had planned to spent with my family."

Miinukset: "No boarding lines. Boarded late. I was not given enough time from my arriving flight. I had to spring the length of the airport and up and down stairs as the elevators had long lines. Maybe it was good it boarded late or I wouldn't have made it."

Miinukset: "Ticket written on Air Canada but Lufthansa was carrier. Not possible to check-in on line leaving very few choices for seating. Tried to check-in on Sunday for Monday flight -- system errors resulted and phone number provided by system only works M-Sat. My initial leg was on Iberia and they could not check me in for entire flight. Major scramble in Frankfort to resolve issues. Never again!"

Plussat: "The crew was especially cheerful and helpful. The food was surprisingly good for airline food. I have always had a good experience on Lufthansa and this trip was no exception."
Miinukset: "Some of the movie choices were a little dated."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Very friendly and accommodating crew, efficient service, okay food options and good quantity for a lengthy flight. Very happy that a vegetarian option isn't a battle anymore! The entertainment options were very nice, the time passed quickly with the many movie options."
Miinukset: "No real complaints, maybe the cabin air was a little stuffy, but it's too be expected on a flight of 11.5 hrs. Crew offered water and juice throughout the flight which helped."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Great food options, blanket and pillow, and free movies was the best"

Miinukset: "Na"

Plussat: "Staff were polite"
Miinukset: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Plussat: "Salimos a tiempo . El business es muy confortable"
Miinukset: "La comida horrible . No se limpian los baños"

Miinukset: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Plussat: "Perfect"
Miinukset: "Nothing. Flight was amazing"

Plussat: "The crew was very kind"

Miinukset: "It's KLM. What else do you need to know."

Miinukset: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Plussat: "Usual faultless KLM experience"
Miinukset: "Nothing."

Plussat: "Planes were on time and connections made."
Miinukset: "One bag delayed as not put on flight and food could be better."

Plussat: "Crew was great and helpful despite oversight in my special meal."
Miinukset: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Plussat: "Just as I expected. And I made my last connection easily."

Plussat: "Crew helpful. Food good."
Miinukset: "Better range of movies please"

Plussat: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Miinukset: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Miinukset: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Miinukset: "The earphones could have worked!"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Crew was good"
Miinukset: "Food"

Plussat: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Miinukset: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Plussat: "Flight duration"
Miinukset: "Very stingy with the drinks Cramped seats"

Plussat: "The constant smile conferred by flight attendants through the entire flight."
Miinukset: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Great service"

Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."

Miinukset: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Plussat: "The boarding was easy and you didn't have to wait inline for that long"
Miinukset: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Miinukset: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Plussat: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Miinukset: "The movie selection did not seem extremely varied."

Miinukset: "infotainment was down. Lost my luggage the flight was delayed"

Plussat: "Arrived Early!"
Miinukset: "Left Late :-)"

Miinukset: "The streaming service didn’t work"

Plussat: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Miinukset: "Flight departing late."

Plussat: "Premium economy service was good."
Miinukset: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Plussat: "Very friendly service!"

Plussat: "Pleasant flight"

Plussat: "The food and the punctuality"
Miinukset: "The technology in interteiment is not touch screen"

Plussat: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Plussat: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Miinukset: "Nothing to improve"

Plussat: "Was able to check in online, very convenient and easy to access site."
Miinukset: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Miinukset: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."

Plussat: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Plussat: "A nice short flight"
Miinukset: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Miinukset: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "Short flight friendly crew"
Miinukset: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Plussat: "Good movies"
Miinukset: "They delayed the flight like 5 different times and then the luggage took over a half hour"

Miinukset: "Departing closer to scheduled time - lack of flight attendants causing a three hour delay is not great at all."

Plussat: "The professionalism and attitude of staff was excellent. Also in Prem Economy the leg room was good."
Miinukset: "The snack and drinks were not at the same standard as everything else. I expected to be better in prep economy. There was no entertainment also on board while the internet was not free"

Miinukset: "Not here as long as the last place but was still teribly confusing. The airport is not very new user friendly. I had to ask ppl multiple times where gates were and issues with time changes etc. Was pretty nerve wracking for a first time traveller to the states."

Miinukset: "UNcomfortable seats. They don’t recline."

Plussat: "I had the front seat so nice and spacious spot"
Miinukset: "Didn't love the wait on the bus to get to the planeb but I guess that is unavoidable"

Miinukset: "Awful. Recieved flight delay info then recieved another email hour before flight moving it back tonoriginal time. Based on your emails my wife and daughter missed their flight. Total disaster. Makin me reconsider wver using kayak again"

Plussat: "On time, good service."
Miinukset: "Did not use entertainment."

Plussat: "food far below expectations. Crew was great!"

Plussat: "Left on time. Employees were competent and friendly, and kept us appraised of things in flight (turbulence, etc)."
Miinukset: "Nothing I didn’t like"

Plussat: "Flight was short and got to gate on time"
Miinukset: "sat for about 20 min. before takeoff with no info"

Miinukset: "Smooth ride"

Plussat: "Checking in was simple with no problems. They made the process easy. Very courteous!"

Plussat: "No entertainment and have to pay extra for any eats."

Plussat: "The crew was very helpful and friendly!"
Miinukset: "Entertainment was on personal device. Additional software was needed to watch movie."

Plussat: "The bar is pretty low with United. Even being a 1K member, I am usually just hoping the flight arrives on time. This time it didn't. The crew was polite, which isn't always the case."
Miinukset: "The flight was delayed. Not necessarily UA's fault but they don't make it easy on their customers. Their mileage program has so many elite members, especially in SF that even 1K doesn't give you a strong shot at getting upgraded."

Miinukset: "Customer service is very inneficient"

Plussat: "This was the first United flight I've been on in 10 years that was not full."
Miinukset: "There is no way to turn off the screens on the seat backs, so they continue flashing the same thing over and over. I counted 690 times between Houston and Vancouver."

Plussat: "My seat"

Plussat: "It was a long day with the delays which ended in a missed flight to Vancouver. Great service in providing accommodations and food voucher. Much appreciated. Made getting home a day later as I have another 6 1/2 hour drive to get home. Overall a good trip."

Plussat: "Offered drinks and snacks."
Miinukset: "My suitcase's handle was damaged by the time it reached baggage claim. I will need to buy a new suitcase now."

Plussat: "Overall this was an pretty average flight. The planes were on time and the service was good"

Miinukset: "Flight was delayed because plane hadn't arrived at the gate yet from its previous flight."

Miinukset: "The boarding process is chaos. By the time my group is called, an announcement is made about running low on overhead space and some may need to check in their carry ones. Happens on every United flight? On the flight from Vancouver, the wifi wasn't even working."

Plussat: "Other airlines that don't lie to you about which airline you're purchasing tickets with."
Miinukset: "When I buy an apple computer and pay apple prices, I don't expect to open up the box and find a PC in there. When I bought tickets with Air Canada, I expected to fly with Air Canada, not United. I don't know how it's even legal for you to sell me one thing, have me pay for it, and then give me another. My experiences with Air Canada have been fine. My experience with United was terrible. Their check in devices freeze and don't give proper instructions or feedback, and my tray table was taped shut because it was broken. The tape looked like it was a year old. It is not ok to fix an airplane with tape. This is terrible for both of us. Now you - Air Canada - are sharing in United's PR disaster because you've effectively said buying tickets from you might just be a bait-and-switch for buying tickets with them. Upon purchasing tickets "your" customers have no way of knowing what they're going to get. I'd much rather book with an airline that sells tickets for its own flights, or at least tells customers when they're buying something else instead of lying to them."

Plussat: "Tv, food, outlet to charge phone."
Miinukset: "Crew was unfriendly and seats were small and uncomfortable for a 4.5h flight."

Plussat: "again we flew business class"
Miinukset: "A waste of money for business class as it was no better than business class 30 years ago. Slightly wider seats with a little more room, but there was no entertainment and the food was awful"

Plussat: "Was a breeze to board"
Miinukset: "No entertainment at all no music nothing"

Plussat: "I made the connection flight, luckily, w the 5 mins I had"
Miinukset: "Nothing to complain about w the flight. All was well"

Plussat: "The crew was very good, very attentive."
Miinukset: "Boarding went quickly but was very unorganized."

Plussat: "Didn't have food so couldnt rate that section"

Plussat: "Nice seats."
Miinukset: "Sitting at the gate on the plane while they work on a problem"

Plussat: "Freeway traffic made me just miss the checkin time by a hair. I had an important meeting and was hoping there was a chance to still get on (40min before flight) but that wasn't possible."

Plussat: "Nothing"
Miinukset: "Didn't make it because United gave standby seating to guests terminating travel in SFO."

Plussat: "There were snacks & water provided."
Miinukset: "The flight was over 4 hours delayed, and the luggage took a long time to arrive, it was 4am, and then there was a taxi line and there were no taxis available and each one took time for each passenger."

Plussat: "Nice free inflight wifi entertainment, small selection and need own device. Make sure to bring your headphones!"

Plussat: "I was very late and the staff made huge efforts to get me through security and onboard!"

Plussat: "The flight started boarding early enough that we had no problem pushing off from the gate on-time. We arrived early"
Miinukset: "The baggage took longer to arrive that it took us to hike the considerable distance from the gate and then clear passport control."

Plussat: "Food should be fee for the entire flight. It's a long flight over 4 hours."

Plussat: "Fly upnto Vancouver BC this time."

Miinukset: "The seats had no infotainment system No food Cramped"

Miinukset: "Nothing"

Miinukset: "Flight was delayed over an hour since bags had to all be unpacked and then packed back into plane due to bags being stored improperly and not all fitting"

Plussat: "I gave it a four because the airline put safety first. Though we had to change plane due to some funny sound made by the engine, the wait was worth it. The crew were helpful and the actual flight was smooth."

Plussat: "Nice new 737-800, friendly crew"
Miinukset: "I volunteered to be bumped to a later flight, which was handled well; however my checked bags did not get transferred. The baggage desk at YVR was very helpful, but the United lost bags office was unreachable by phone. They always had very long hold times."

Miinukset: "Don't fly United"

Plussat: "Leg room seemed better. Flight was early arriving in Vancouver. Flight crew kept us informed about slight turbulence and arrival time, Pilot landed plane very smoothly."
Miinukset: "This is minor: the small package of complimtary food (a sweet wafer) was not good. Something more substantial would have been appreciated for the long flight."

Plussat: "Not much"
Miinukset: "No leg room. A bare bones airline."

Plussat: "Flight attendants are nice"
Miinukset: "The plane is very old"

Plussat: "Nothing really"
Miinukset: "This flight was delayed an hour as United had maintenance issues with the plane. United sadly has a bad reputation for deferred maintenance on its planes in order to cut costs. They don't care about customer satisfaction, just the bottom line."