Smooth flight, pleasant crew, food was ok, our seat didn’t have a throw up bag when we needed one.
I requested for wheelchair assistance for my mother who has health issues but it was not provided
Already submitted a review for my flight prior to this from Athens to Frankfurt. Very disappointed with this leg of our trip with Lufthansa since the journey TO Athens the week prior was so much better: Lufthansa changed traveller requirements without email updates during our trip and then somehow expected us to know how to adequately prepare. They also made me pay for checked bags when my booking already included a checked bag for my partner and myself... an extra $120 charge that I didn't have time to dispute in the moment, as my partner and I had to race to fulfill Lufthansa's new "all passengers MUST be covid tested" requirement within a slim time frame or risk missing our flight (in spite of arriving at the airport 2 hours early). We even tried calling Lufthansa the day prior since we were having difficulty with online check-in and there was no way to speak directly to an employee. Only voicemail or a chatbot at the website (you can imagine how helpful that was in resolving our inquiries...)
We didn't have right seat.. No kosher food
No screen map on in front of you to track the flight like Turkish air! No food or coffee for 2h30 just a small plain water and a very small piece of chocolate🤔
Poor your Airline is a scammer
Plussat: "Vegetarian option of the food. Constant hydration"
Plussat: "Service was good. Flight attendants were friendly"
Miinukset: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"
Plussat: "On the first leg of flight - united, we were surprised by the stewardess' request. We have 2 small children. The stewardess asked the man to change the seat so we can have more room in the center seats. We are grateful for that otherwise it will be very uncomfortable long flight."
Miinukset: "I am hoping for games but didn't find chess or any other games on the Lufthansa flight. Please add that on the flight otherwise I will stuck watching the movies the rest of flight."
Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Plussat: "Crew was great. Flight was on time. Overall excellent experience."
Miinukset: "On line check-in 23 hrs prior to departure is not convenient for out of town passengers travelling to B'luru to catch the flight, couldn't get internet access to do the check -in on time. 48 to 72 hr check-in window would be better."
Miinukset: "No complaints. Good vegan food."
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Plussat: "Clean, drink and water service was good and much appreciated"
Miinukset: "Seats too close to each other, must have added a couple of rows. awful. Internet wouldn't work, Food is a sad excuse on a German airline."
Plussat: "Flight was delayed 2 hours no big deal o me I just slept on the bench it was good flight beat seat 42d"
Plussat: "Food excellent. Cabin crew friendly and professional. Also very attentive."
Miinukset: "Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt"
Miinukset: "the seats and service as a whole"
Plussat: "Plane and service was excellent"
Miinukset: "When I booked with kayak I was not given the option for a vegetarian meal, so I was not able to eat a meal. I was sat next to a five year old invading my personal space. When I developed a migraine from lack of sleep, it took 15 minutes before my ring was answered for water."
Plussat: "Great crew and plane"
Miinukset: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"
Plussat: "Crew friendly"
Miinukset: "Waiting in the line long then expect"
Miinukset: "Their computer terminals were down on the boarding area. Actually about 5 Boarding areas were down no one was available to give direction or answer questions until you got To the front of the line and many had to be sent then to a different line. Bad enough the terminals were down but not even close to German efficiency in handling the problem. Also several of the stewards were rather surly and short"
Plussat: "Very nice airline! Hundreds of movies to choose from, nice hot meals served twice on international flight with top end, complimentary alcoholic beverages. Little bassinets for babies to sleep in."
Miinukset: "Very tight space in economy seats"
Plussat: "See above. The same applies."
Miinukset: "See above. The same applies."
Miinukset: "Lufthansa lost 6 of our bags and left us with no information or compensation. I sent them emails but there is no response from customer service. Costed us $500 to buy things on emergency basis for our family and they delivered the bags after 2 days. This was very unprofessional and Lufthansa has to pay for it. Can you please help. Next time we will certainly have to avoid The airline as their gate transfer in Frankfurt is horrible with very rude security staff who has no interest helping our family to board the flight on tight connection. Instead the person decided to go on his break right when we were at the X-ray screening. How rude and unthoughtful."
Plussat: "I liked that if I asked for something the crew would get to me rapidly. Extra leg room."
Miinukset: "Boarding process: just a lot of confusion. Inflight crew service poor: the was no time to have any brain reaction when they would pass by with coffee or anything...and when I asked for coffee the answer for a gentlemen of the crew was: coffee already passed by. Really!!?? Make sure that +$1200 are spent well. Rude or inattentive crew members shouldn’t be on flights that are that long...I had to nsist to have a miserable cup of coffee. Movie selection was poor. USB port didn’t work. Shame on you!"
Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."
Miinukset: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."
Plussat: "Boarding is efficient. Flight very smooth."
Miinukset: "great crew"
Plussat: "Service, Efficiency. Quality of the food compared to Quality of the food other Airlines. Extra room provided by premium economy."
Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"
Miinukset: "We missed this flight because previous flight from Germany was late. After running like mad people thru the Frankfurt airport- we only found out they have left - many people missed the flight!"
Miinukset: "24 hr delay. I was supposed to fly Lufthansa and had to deal with idiots from United from Jacksonville to IAD."
Plussat: "You always have the best looking flight attendants. After a year in Egypt it was refreshing to see something other than black haired woman. The food was great as always. Keep doing what youre doing. Thank you Olivia."
Plussat: "my favorite airline"
Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."
Plussat: "Crew was helpful. Liked the ice cream bars"
Miinukset: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"
Plussat: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Plussat: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."
Miinukset: "Ticket written on Air Canada but Lufthansa was carrier. Not possible to check-in on line leaving very few choices for seating. Tried to check-in on Sunday for Monday flight -- system errors resulted and phone number provided by system only works M-Sat. My initial leg was on Iberia and they could not check me in for entire flight. Major scramble in Frankfort to resolve issues. Never again!"
Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."
Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."
Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."
Plussat: "Good entertainment options and nice choice of movies and TV. Complimentary drinks are good and service is frequent."
Miinukset: "Difficulty with Lufthansa's website made it so that I could only complete check in for one person in our party. When we arrived at the airport and they printed boarding passes, the Lufthansa agent re-assigned seats without asking or telling me and gave us all middle seats. Very poor form. Food was either average or bad, depending on what was served. Boarding is unorganized, with people lining up over an hour prior to boarding and almost completely ignoring their boarding groups."
Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."
Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."
The flight was wonderful. The crew was polite and professional. The aircraft was clean and new.
Air France lost my luggage again Its the second time in a week
Good cabin crew, Wi-Fi availability al through my trip.
Wrong advice was given by AF counter for the boarding by asking me to exit airport and then enter again , otherwise was ok .
Not the best crew. Extremely annoying with mask wearing. Even when I was eating and drinking they would come up to you to tell you to wear your mask. Extremely annoying.
Plussat: "Easy boarding, entertainment"
Miinukset: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Miinukset: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."
Miinukset: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"
Plussat: "There is a nothing to mention that was memorable or comfortable."
Miinukset: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."
Plussat: "The crew and the food were great!"
Miinukset: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."
Plussat: "Entertainment system"
Miinukset: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Plussat: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Miinukset: "For me this part is not applicable"
Miinukset: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."
Plussat: "Everything! The service was exceptional!"
Plussat: "The entertainment options were great."
Miinukset: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Plussat: "Entire trip was easy and comfortable."
Miinukset: "Not to be late ,and not to loose my luggege"
Plussat: "Air France personnel is always really helpful"
Miinukset: "Food and comfort in short haul are not the best - but the flight is short..."
Miinukset: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
Miinukset: "they lost our luggage very inconvenient"
Plussat: "It was a nice plane and boarding was well organized."
Miinukset: "I was assigned a middle seat, if not for that I would have given a higher rating."
Miinukset: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Plussat: "Friendly crew, good meal and entertainment"
Miinukset: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Plussat: "The crew worked hard, but the food was below the French standards."
Miinukset: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."
Plussat: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Miinukset: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."
Plussat: "The staff was very nice and friendly"
Miinukset: "One hour delay without any information on embarking and another hour in the plane before departure"
Plussat: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."
Miinukset: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."
Plussat: "Food and service was good and price was acceptable"
Miinukset: "Very long route"
Plussat: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Miinukset: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."
Plussat: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Miinukset: "See above and the food was disgusting"
Plussat: "Staff was nice"
Miinukset: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Plussat: "Todo muy bien Volvería a viajar con ellos."
Plussat: "Nice crew, free snacks"
Miinukset: "For taller people flying economy sucks . The seats are always to small"
Plussat: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Miinukset: "All airlines need to remove a row of seats and give everyone just a bit more legroom."
Miinukset: "only there were del;ay at JFK"
Plussat: "Pretty decent"
Miinukset: "Not much"
Plussat: "Great crew"
Miinukset: "Food could be a bit better. White bread is unhealthy."
Plussat: "All crew I interacted with was great, friendly, and helpful."
Miinukset: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable."
Miinukset: "The crew was not very polite."
Miinukset: "Food and coffee were cold. Service on AF is getting worse."
Miinukset: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
Plussat: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Miinukset: "There is nothing I did not like."
Miinukset: "delay for one hour with not even a glass of water very old plan video with tiny screens and bad resolution food quality especially bread is not good"
Plussat: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Miinukset: "delayed flight, hot overall plane, personal TV malfunctioned a lot"
Plussat: "The flight was good overall. Friendly crew good attention."
Miinukset: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."
Miinukset: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."
Plussat: "Not much"
Miinukset: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."
Plussat: "I liked their seats, I had enough space to get comfortable flying internationally for 14 hours."
Miinukset: "Just wish they served water a couple times more, because when you're in the plane for the whole day, 2-3 little cups isn't enough."
I appreciated that they explained why it was delayed. The boarding process was a little complicated. People in line already who were not part of Group 1 and then you have to move around them and struggle to get to the real line.
Efficient boarding and check in Good comfortable plane Only issue was emails asking me to get Spanish QR Covid code. That was simple but whatever I uploaded to Vueling they told me they could not validate. As a result I had to do an airport check in They need clearer communication
Check in at Barcelona is chaotic. Poor directional sign for check in patrons to locate appropriate lines to form. We presumed from our booking that priory boarding meant priority check in ….. clearly not the case. As a result we were in the wrong line for 45 minutes before a curt checkin clerk sent us to another line with over 400 people waiting. We barely made our flight. No other airline does this and it is clearly unsatisfactory service. Check in is disorganized hundreds of passengers forced into last call lines to make their flights. Announcements were in Spanish only so an non Spanish speaking customer is clearly disadvantaged and likely to miss their flight. This will be the last time we fly veuling and will never book with you again. PS if a customer books priority boarding this should include check in after all one pays a premium for priority that should include check in as is the case with all major reputable carriers.
Miinukset: "Space and environment."
Miinukset: "Check in was not available and had to fly standby despite having reservation."
Miinukset: "The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time"
Miinukset: "Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever."
Plussat: "Flight was on time"
Miinukset: "Extremely uncomfortable"
Plussat: "The smallest and narrowest legroom I've ever had in all of my past flights"
Miinukset: "The price is good, but need to have some decent legroom. Someone sitting in front of me was reclining and her seat was right at my nose."
Plussat: "Quick, cheap, and convenient"
Miinukset: "Like riding a park bench through the sky"
Plussat: "Empty plane so I could switch to exit row. The other rows do not have enough room for someone 186cm tall"
Plussat: "Good timing, efficiency"
Miinukset: "boarding was slow"
Miinukset: "Offering water to passengers. Vueling intends to charge even for water!!!!!????? Outrageous"
Miinukset: "Chaotic under staff and poorly organized. Forced to rush and nearly miss flight despite being at airport well in advt"
Plussat: "Amazing and helpful crew"
Miinukset: "Long delay and inefficient boarding for people with digital boarding pass"
Plussat: "Cheap airline, results are what we thought they would be"
Plussat: "The airline was terrific, despite being delayed we really did board and arrive at our destination in quite good time. The Italian stewardesses were absolutely charming and offered their services extensively."
Miinukset: "Loved that me and my travel conpanion go to sit beside one another, and somehow we’re at the very front of the plane together in seats 1B & 1C Prime location. Overall had a very pleasant experience with Vueling 10/10 would fly with again."
Plussat: "The flight itself was good and the boarding staff at Barcelona were excellent in helping us with our autistic daughter, making things smooth for her. Overall pretty good until we got to Manchester, although the flight was delayed by around an hour."
Miinukset: "Missing suitcase and then nobody available at the missing luggage desk for some time. Had to hunt around for someone to help us. Eventually when found they were helpful and have a useful online system for getting updates. Case not found at time of writing review but sounds hopeful."
Plussat: "Quick boarding with the baby, very helpful friendly staff"
Plussat: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Miinukset: "Delayed flight that was a connection and nearly missed my next flight"
Miinukset: "Plane boarded early. Then we sat for 45 minutes past our departure time while they did unspecified maintenance on the plane. Poorly organized and chaotic."
Miinukset: "Never made the flight bc the 1st leg of the trip was delayed. What a waste of time and money"
Miinukset: "Made us wait for 30 minutes in line to board. After boarding, waited on the tarmac for an HOUR Got to Mallorca and they had lost my luggage despite delays. I paid 190 for an extra bag!"
Plussat: "Seems they dont care others customers who do not speak Spanish...!!!!"
Miinukset: "Poor serrvices and attitutes towards other race/ Asian American"
Plussat: "On flight home, second lost bag of trip and second time of an extremely long wait, truly long long wait to report lost bag in Barcelona. So far, I have only one message for updates online about my lost bag. It always says "searching." I don't think they are though."
Miinukset: "Lost luggage. If they would let me speak with someone live, I could give them an idea where they lost it. Looking online, I see many comments that the airline has not. located nor compensate for lost bags."
Miinukset: "Flight was delayed by about five hours. Had to do a mad dash to city airport from Luton just to stand a chance of making my meeting. I will never be using Vueling again."
Plussat: "Aircraft cabin comfornand cleanliness"
Miinukset: "The whole booking experience and costs incurred in our 4PAX booking. Should cost €350 and went to almost €800 when we changed start of trip by one day even though we booked weeks in advance."
Plussat: "Flight on time"
Miinukset: "Was made to put case into the hold at the gate, they said there wasn't enough room on the plane, got on, there was loads of space and loads of cases. Got to Barcelona and my Kipling monkey had been removed from case, either in Birmingham or Barcelona."
Miinukset: "No space between rows, tiny seats. Even on a short flight the very limited space was exceedingly uncomfortable"
Miinukset: "Had to wait on crowded bus for 20+ minutes and we were not told why."
Miinukset: "Extra small space. Les that normal."
Plussat: "Left on time !"
Miinukset: "Could not buy a beer as they “ran out” of alcohol! Cramped seats and could not position myself comfortably as just no leg room."
Plussat: "clean aircraft"
Miinukset: "all good"
Plussat: "Flight was on time. Flexible crew criteria with baggage , as it was half empty"
Miinukset: "2,20€ for 0,5 liter of water is really expensive"
Plussat: "The seats were okay"
Miinukset: "Boarding took forever."
Miinukset: "No leg room. I am not a big guy,but my knees were pinned against the seat in front of me."
Miinukset: "seats were awful-- very thin cushioning"
Plussat: "Nice short flight! Nice crew!"
Plussat: "Easy enough boarding... our flight coming into BCN was delayed due to weather, so we were cutting it very close for the connection. Vueling crew took care of our late check in etc."
Miinukset: "DId not have the food. No wifi or entertainment"
Miinukset: "Delay of 35-40 minutes again, as always."
Miinukset: "Flight was 2 hours late. Incredibly messy boarding procedure. Then they kept everyone in the plane for more than one hour with no air conditioning. Crew had to open the aircraft doors to let some air into the cabin."
Miinukset: "Dely and they lost my bags"
Miinukset: "Not much leg room."
Plussat: "very nice at the checking in , and during the flight"
Miinukset: "the menu"
Miinukset: "The landing was horrible"
Miinukset: "Apparently Vueling, Iberia's cheap cousin, saves a middle seat in row 1 and charges more. A lot more! I was pressured in Helsinki into letting Swissair, the contracted boarding agent it seems, fill that seat, 1/2 of which is what you get for paying 'business' in a plane that has all economy seating. There was no logic or ability to board before economy and indeed my boarding pass stated economy. The woman that was added to the oversold seat got intoxicated and was half in my seat. I will never fly this again and it's not worth the stress to fight for some refund but I was taken advantage of with charging me a 300+ euro seat for this joke of a flight in a "better" level of service."
Plussat: "Everything was ok, there was no food or entertainment but it was a short flight so I wasn't expecting much"
Miinukset: "I had no complaints"
Miinukset: "I had to pay €129.00 for an extra piece of luggage a a service free of €162.00. The crew was unfriendly. They did not say hello nor did they say good. Last but not least, they did not provide me with an entry form."