Halvat lennot Gambiaan

Plussat: "Flight departed on time. Crew were friendly and efficient"
Miinukset: "Boarding seem to be chaotic, no boarding by group or seat number."

Plussat: "The crew were really friendly and made sure we were looked after."

Miinukset: "Seat I had was terrible .. not comfortable"

Plussat: "Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond."
Miinukset: "Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week."

Plussat: "My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then."

Plussat: "everything from the boarding and check-in process to in flight comfort."

Miinukset: "Everything"

Miinukset: "The food was sub-standard, though it was described accurately as a snack."

Plussat: "Crew were amazing not stingy with the drinks. Boarding was easy and smooth"
Miinukset: "Would prefer flying with partner United though. Think they offered a better service on board"

Plussat: "Very helpful crew, good food."
Miinukset: "Flight was one hour late."

Miinukset: "Food"

Miinukset: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."

Plussat: "The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class."
Miinukset: "We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!"

Plussat: "Captain explained situation in person"
Miinukset: "Plane was 90 minutes. Airport was overcrowded and dirty. Issues were due to airport and air traffic control"

Miinukset: "Turbines did not start up initially. 1h delay."

Plussat: "Comfort and space"

Plussat: "Lufthansa will always be my choice airline. Their staff are nicely dressed, accommodating and well mannered."
Miinukset: "On this trip back to Dublin, our flight from Munich to Dublin was delayed for over two hours. It would be nice for Lufthansa to at least offer the passengers something to eat or drink while on board waiting for such a long time."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "The boarding gate has too little space and was chaos."

Plussat: "Booked upper deck, lots of leg room and space. Very comfortable 11hr flight. Staff were lovely and food good."

Plussat: "Short flight, snacks, timely take off and landing."

Plussat: "Friendly cabin crew"

Plussat: "great over all experiance. Don't let the other negative reviews put you off"

Plussat: "The Lufthansa app provides updates on plane status and gate number, etc."
Miinukset: "N/a"

Plussat: "Travel is good and comfortable"
Miinukset: "Travel from Frankfurt to London was quite late start . Delay in immigration check."

Plussat: "wine"
Miinukset: "no screens"

Plussat: "I liked size of the lavatory ,food"
Miinukset: "I didn’t like selection of movies and seat wasn’t that comfortable"

Miinukset: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."

Miinukset: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."

Plussat: "The flight was full. service, food and entreatment was excellent"

Plussat: "We were warmly welcomed on board by the flight captain. I had not expected this. My wife has some physical challenges and received special treatment, in fact we were accorded priority in boarding as she had to temporarily use a wheel chair. Me and my daughter all enjoyed the privilege by association."
Miinukset: "My wife is diebetes, we had requested for a special diet but although this was documented on the air ticket, there was oversight and she had to make do with normal menu. Fortunately there was no adverse consequences."

Plussat: "Great service, and plenty of refreshments."

Plussat: "Not much at all"
Miinukset: "I was enquiringly about the transfer of my luggage from the Hurghada flight with sunexpress with one of the Lufthansa correspondents at the central fest and the guy was absolutely clueless. Needless to say- our luggage wasn’t in Manchester when we arrived. Had to travel back to Manchester to collect it 8 hours later as it was left in Munich. Not happy one bit"

Plussat: "One of flight attendants lent me her phone charger to charge my phone which absolutely saved and they were just generally very pleasant and easy to interact with."

Miinukset: "Incorrect advice from check in staff at Dublin re transit visa requirements"

Plussat: "The short transist time in Frankfurt"

Miinukset: "Refusal to board as our flight was a few minutes landing"

Plussat: "Service was great, pilots were amazing no decompression pain in my ears."
Miinukset: "The flight was delayed in Warsaw for 1:30 hours"

Plussat: "The food and drinks was very good."
Miinukset: "The flight was late."

Plussat: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Miinukset: "Nothing"

Plussat: "Staff was very friendly and caring."
Miinukset: "No entertainment and half sandwich with some cookies was the only food we got."

Plussat: "Great food! Attentive staff, comfy seats."

Plussat: "Normal Flight, short, was coming from Munchen"

Plussat: "food was great"
Miinukset: "gate changed and we gad to take the bus to the plane which lead to sn delay and almost the plane couldn't leave before the airport closed. however, we eventually made it ..."

Plussat: "crew at the gate really excellent"
Miinukset: "usual plane handling at Frankfurt - bus to terminal, 60 mins is not enough to wait for bus 15 mins drive 10 then go through security and passport control then go from B to A leaving no time to catch a plane Lufthansa scheduling need to experience what they do to passengers"

Miinukset: "Boarding was a mess and food was not up to the mark"

Plussat: "The experience was fantastic, can not critique at all. They made a 14 hour flight a great experience and even a 5hr layover be relaxing. It will be hard to travel with other companies now"
Miinukset: "It will be hard to travel with another airline"

Plussat: "Extremely nice staff starting from check-in and till the end of flight, everything was perfectly on time"

Plussat: "I got there"
Miinukset: "My luggage did not"

Plussat: "Early morning flight so left on time and arrived early. Staff excellent."
Miinukset: "Seats are grim like most European carriers in coach..."

Miinukset: "Flight keft 35 min kate and boarfing was very slow and disorganized"

Plussat: "It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late."
Miinukset: "We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off"

Plussat: "Flight attendants were nice"
Miinukset: "Food quality"

Plussat: "All seats were very comfortable and spots where I can view everything and crew were awesome."
Miinukset: "Local travelers should be offered even water."

Plussat: "Yes"
Miinukset: "Maybe the entertainment choices"

Plussat: "Seats were comfortable. Entertainment system stopped working part way through"
Miinukset: "Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing."

Miinukset: "Departure was slightly late (passengers still exiting the plane when gate was called)"

Plussat: "Crew was friendly, seats were ok"
Miinukset: "Flight was delayed for almost 2 hours, there was no explanation, just an apology."

Plussat: "It was ok"
Miinukset: "NA"

Plussat: "Seat not confortable"
Miinukset: "Get newer planes with better functional amenities"

Miinukset: "Delays is Boarding No food and beverages"

Plussat: "Nice crew and Good seat despote the âge of the aircraft"
Miinukset: "New screen and New aircrafts"

Plussat: "Nice crew"
Miinukset: "economy seats...Space!"

Plussat: "Best Econ service for a long time.Beats the Comp hands down."

Plussat: "Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure."

Miinukset: "Whole flight was so cold like in refrigerator."

Plussat: "Food was good. Crew on the flights were polite"
Miinukset: "Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways."

Miinukset: "To be given a blanket. And better choice in music"

Miinukset: "Wasn’t given a blanket"

Miinukset: "It was very cold they need to lower the temperature."

Miinukset: "It was very cold inside the airplane. I have to ask multiple times for blanket."

Plussat: "cheap ticket"
Miinukset: "lack of service, very unfriendly stewardess"

Plussat: "The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again."
Miinukset: "no TV or other entertainment options so make sure to bring your own device or a book."

Plussat: "The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped."
Miinukset: "The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive."

Plussat: "After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system."

Plussat: "Nothing"
Miinukset: "Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again."

Miinukset: "Not particularly airline crew Limited movie choices Chaotic check-in"

Plussat: "Nothing"
Miinukset: "We got zero offer of beverages during our flight, even a cup of water! Glad we bought our own. It seemed like one of the flight attendants was in a flight with a customer during boarding."

Plussat: "The crew were pleasant."
Miinukset: "Not enough beverage service. Only had the chance for 1 glass of wine with meal. Would have liked a water station set up so that you can help yourself whenever needed. Boring/very limited movie selection."

Plussat: "Good flight overall- staff lovely"
Miinukset: "Limited food choices"

Plussat: "Everything apart from the punctuality"
Miinukset: "Delayed by an hour"

Plussat: "Great service"
Miinukset: "Delay due to congestion at brussels"

Plussat: "Great airline"
Miinukset: "Great distance to walk between terminals for transfer"

Plussat: "Nice crew, old equipment"
Miinukset: "All food for purchase. Not even complimentary nuts. All drinks are for purchase. Including water!!! 4 hours flight not a glass of water unless you pay 3 euro. No entertainment. No USB or electric outlets. Thanks for not charging for use of bathroom."

Plussat: "Email and text kept me updated"
Miinukset: "Flight delays"

Plussat: "Nice and easy"
Miinukset: "N/a"

Plussat: "Smooth and welcoming boarding New aircraft Good crew with free drinks"
Miinukset: "Nothing"

Miinukset: "Lost/Delayed Baggage My baggage is missing and this has cost me extra expenses and a lot of inconvenience."

Plussat: "While the flight left late, the service on board was good as was the comfort provided. Staff friendly. I actually was pleasantly surprised overall given a long past experience on the old SABENA."
Miinukset: "None, overall a decent transatlantic flight without any problems."

Plussat: "They have the funniest and engaging safety video I have ever seen"

Miinukset: "no clear information about delay and real flight time"

Miinukset: "no information on the board about delay and gate change"

Plussat: "Fair amount on the seating room. Polite staff helpful, on time. good value for money"
Miinukset: "Plane seem a bit old lights would flicker randomly."

Plussat: "Good value, Staff were polite and helpful. On time."

Plussat: "nothing"
Miinukset: "1,5 hour delay flight from Brussels to Venice and no service with hot tea or coffee for appologize :("

Plussat: "On time"
Miinukset: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"

Plussat: "Everything"

Plussat: "Everything"