The aircraft type CRJ-900 just isn't very comfortable, no space for luggage, no leg space etc.
Although we boarded late it was smooth and easy. Flight attendants were very pleasant.
Packed, cheap, no free water, only coffee.
Plussat: "Plane is clean and comfortable. Boarding was great."
Miinukset: "Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup."
Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"
Miinukset: "The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me."
Plussat: "Flight was fine...."
Miinukset: "....but departure wa delayed over an hour"
Plussat: "Competent crew"
Miinukset: "Flight was badly delayed."
Plussat: "Professional and courteous crew"
Miinukset: "Nothing, was a pleasant flight"
Miinukset: "From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time"
Miinukset: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."
Miinukset: "Limited selection of movies No food choices No snacks offered during flight First European airline to fall below the standards of US airlines"
Plussat: "Flight arrived on time. No issues."
Miinukset: "Standard flight - nothing special I wish they would have done a garbage run prior to landing."
Plussat: "Crew, food"
Miinukset: "Boarding could have been smoother. Entertainment system could have a better selection of movies and tv programs"
Plussat: "Friendly service. No problem with moving to open seats to stretch out."
Miinukset: "Even though it was an older plane, it was still comfortable."
Plussat: "No comment since very short flight."
Miinukset: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."
Plussat: "Quick flight and pleasant service. Seats were also comfortable"
Miinukset: "Walking out to the plane the markings weren’t great."
Miinukset: "Didn’t have veggies good on board"
Plussat: "All went well !! On time friendly staff ."
Plussat: "On schedule,great crew"
Plussat: "Everything about the flight was fine. Boarding, flying and retrieving luggage were all standard and went smoothly."
Miinukset: "I was upset that neither Kayak nor SAS provided any information about our ticket being a basic, basic ticket, by which I mean, did not include any checked luggage allowance in the price of the flight. I ended up paying 140 additional Euros for two bags. It appears that SAS's pricing is gaming the system when searching for flights or that Kayak is not being up-front about the type of fare they are advertising."
Plussat: "Food, staff and video access was excellent."
Miinukset: "The seating was very uncomfortable and cramped!!"
Miinukset: "Crew was rude. The bathrooms became disgusting halfway thru the foight w no toilet paper. For 6 hours we were down to one bathroom in coach. Unacceptable. My daughter never got her final meal and the flight attendant was rude when I asked her about it and never returned w food. Never fly SAS"
Plussat: "Quick flight"
Miinukset: "1 hour delays and 70 euro bag fee"
Plussat: "Good legroom good food in early"
Miinukset: "Waiting area at gate to small not jalf as much seating as needed"
Miinukset: "Due to a train mix-up, I arrived at the Frankfurt airport with only 53 minutes to get through security and board. Lufthansa would not let me through the process, even though I immediately told them about the problem. They not only refused to let me board, but also refused to reschedule me. I had to buy a whole new round-trip ticket at more than double the price in order to meet my family for our once-in-a-lifetime reuinion in Norway, but also make my existing connection for the return flight. It cost me an additional 999 Euros cash in the middle of my vacation because my Kayak ticket was not refundable."
Plussat: "Good experience. Nothing extra-ordinary. Only complimentary tea, water and coffee."
Miinukset: "Flight arrived on time."
Plussat: "People food"
Miinukset: "Seats small"
Miinukset: "Missed connection was re-routed by United directly to FRA"
Plussat: "The staff and pilot kept us informed of what was happening with our delay. The flight attendants were very nice."
Miinukset: "The flight was 1 hour late."
Plussat: "Smooth flight, friendly crew, food was excellent."
Miinukset: "Seats very cramped"
Plussat: "I was able to keep window open for the whole trip. Few others kept the window shade up."
Miinukset: "Loud engine sounds. I wore ear plugs but they were not enough. Must invest in noise cancelling headphones if I fly with SAS again, apparently."
Miinukset: "Noisy people in flight around. Attendant did not care to bring water when asked. Secret luggage fees of 70 EUR one way Never SAS again"
Plussat: "A340 just had a remodel. No media boxes installed under the seats taking up foot room"
Plussat: "The food was not too bad and the menu options were alright. I love using the complimentary ear buds."
Miinukset: "Could use some improvements on comfort and efficiency"
Plussat: "awfully glad I was on SAS instead of Lufthansa, which had a surprise strike"
Plussat: "The flight was good : excellent pilot and crew. Good takeoff and landing. Short but sweet flight."
Miinukset: "Leg room is a nit short for tall people. Everything else was great."
Plussat: "My flight was more pleasant from Stockholm to Chicago because I was able to purchase an upgrade to Plus."
Plussat: "Very fast boarding, clean aircraft and efficient, friendly service. Caught a break and had a smooth flight and landing"
Plussat: "Food was ok"
Miinukset: "Crew members not friendly."
Plussat: "Short flight, friendly crew."
Plussat: "Great aircraft, good food, awesome crew, very comfortable seats, the entertainment was really good. Overall super pleased. Hopefully it'll be the same on our return back to DC"
Plussat: "There was a good choice of movies to watch while in flight. Boarding was quick and easy and all of the crew members were very nice. The woman I was sat next to was very quiet and was very nice and courteous. All in all a pretty good flight"
Miinukset: "The seats weren't very comfortable, but then no seat is comfortable after 8 hours. I can't complain too much. The food was much better than I remember it being ten years ago when I last flew internationally, but still not the best."
Plussat: "Too upset to continue senseless survey"
Miinukset: "Vacation ruined"
Plussat: "Nothing , it was terrible flight ."
Miinukset: "I bought full price ticket, not STAND BY SAS DIDN'T LET CHECK IN MY FLIGHT FROM RIGA to SAN DIEGO. So I have problem everywhere . In Oslo I was waiting for my seat more than one hours. I very often was SAS, it was good, but never ever I will use this company again."
Plussat: "Efficiency, confidence, promptness"
Plussat: "Good, comfortable plane and friendly crew."
Miinukset: "The food was mediocre."
Henkilökunta oli ihan ystävällistä. Koneeseennousu oli hidas. Tarjottavat ovat nolla-arvoisia, vain lasi vettä ilmaiseksi, ei ole toimiva konsepti ollenkaan.
Kone lähti myöhässä ja henkilökunnalla turha puheripuli kovaäänisiin
Ostettiin lentolippu yhdessä, ei siis pitänyt olla epäselvää, että ollaan pariskunta. Meidät kuitenkin sijoitettiin istumaan koneessa kauas toisistamme. Pärjäämme toki itsenäisesti, mutta moinen homma vaikuttaa lähinnä kiusanteolta. Eikä suinkaan asiakaspalvelulta. Terveiset siis Finnairille tai muille, jotka olivat järkkäilleet istumapaikat.
Palvelu oli erinomaista, kone oli siisti ja aikataulut pitivät hyvin. Ihan pieni suma syntyi koneeseen noustessa kun eri boarding-ryhmät sumppuuntuivat putkeen. Pieni tauko boarding-ryhmien välissä olisi tehnyt siirtymästä vielä asteen sujuvamman.
Hyvä, nopea lento, Hki lentoasemalla hyvä palvelu
Premiere economy -luokkaan voisi kuulua ruoka
Tehokasta, mukavaa, uutta ja miellyttävää. Homma toimi. Hyvät unet!
Lento 3h myöhässä. Informaation kulku hidasta ja sekavaa.
Vähän myöhässä muuten kaikki sujui loistavasti
Kone oli kolme tuntia myöhässä.... Meitä pompoteltiin portilta toiselle. Ilmastointi oli olematon.
Lento myöhässä 9h ja lähtö seuraavan vuorokauden puolella. Ei mitään tietoa finnairilta kuinka toimitaan, miten yöpyminen hoidetaan, mitä korvataan jne. Surkea suoritus.
Asiakkaita suositellaan menemään kentälle hyvissä,ajoin, mutta finskin lähtöselvitys ja bag drop portit avautuvat, aina, liian myöhään. (munchen)
Lento oli tunnin myöhässä.
Edelleen toivoisin edes kahvia maksutta, Air France osaltaan tarjoaa jopa pientä syötävää ja muuta juotavaa.
Koneen kapteeni ei kertonut mitään muuta lennosta kuin lähtiessä lennon kesto. Olisin halunnut tietoa esim lentoreitistä.
Lento oli lähes 3 tuntia myöhässä emmekä saaneet mitään tietoa mistään. Emme saaneet myöskään vouchereita.
Nopeaa toimintaa, kaikki sujui hyvin.
Matkatavaratietomme puuttuivat järjestelmästä. Turhaa vaivaa moisesta asiasta. Valitin suoraan Finnairille.
Kaikki toimii suunnitellusti, ruokaa tai viihettä en käyttänyt.
Järjestelyt toimi oikein hyvin matkakumppanin boarding pass dokumentti katosi turvatarkastuksen jälkeen puhelimesta jokin spammi yritti latautua , mutta passilla koneeseen 😊 Kone ilmeisesti hiukan kovassa käytössä, istuin muhkurainen. Henkilökunta oikein palvelualtista ja ammattitaitoista ☺
Hieman enemmän jalkatilaa
Lähtöselvitys hidas vimeisimmillä tuli kiire lähtöportille
Ystävällinen henkilökunta. Kaikki ok.
Check-in jonoa oli aamulennolla, mikä on pienellä lennolla ymmärrettävää. Kaikki muu toimi mainiosti.
Henkilökunnan ystävällisyys oli hyvää, mutta pienille reittilennoille Suomen sisällä olisi mukavaa saada pikku suolaista.
Friendly and professional crew
Ilmainen kahvi olihan kiva. Lento myöhässä yli 2 h Hesan päässä odotettiin rappusia. Huh huh. On se vaikeeta!
Henkilökunta oli tosi ystävällistä ja muutenkin koko koneessa oli hyvin rauhallinen tunnelma. Tosin kone oli hyvin vajaa.
Ei mitään hyvää Finnairilla, ei edes ruokaa tai snackseja lennoilla. Ja lennot myöhässä, kuten tämäkin oli taas.
En voinut käyttää lentoa, koska se myöhästyi liikaa. Paha mieli tuli ja rahat meni. Kari
Tässä odottelen laukkua vieläkin niin missähän olis parannettavaa!
Kaikki oli OK. Ei parannusehdotuksia.
Lentokentällä saimme apua kahdesta pisteestä.
Tällä lennolle kaikki sujui hienosti. Henkilökunta toimi ammattitaitoisesti ja lentäjät olivat huippu ammattilaisia, nousut ja laskut olivat hallittua. Kiitos Finnair.
Jokin ongelma saapuessa jolloin bussikuljetus ja kävely toisesta päästä kenttää… kangasmaski käskettiin vaihtaa kesken lennon vaikka osa oli ilman saapuessakin koneeseen Lentolippujen kaivaminen oli haastavaa,sitten keksin liittää finskin appiin
Minulla oli aivan kova nälkä ja halusin ostaa lentokoneessa leivän mutta valitettavasti minä olen nuori enkä omista luottokorttia ja en saanut koneesta mitään koska normaali electron maksu kortti ei kelvannut eikä käteinen kelvannut..
Plussat: "Free movies"
Miinukset: "Free wifi. Better movie selection"
Plussat: "Everything was nice."
Miinukset: "Nothing to complain about."
Miinukset: "Service very cold and rare to find. For some reason finnair doesn’t announce boarding"
Plussat: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."
Plussat: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Miinukset: "I hate paying for water but I seem to do this all over town."
Miinukset: "Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great."
Plussat: "The crew was indeed amazing. First the first time of my life I was wishing for a couple more hours on the plan (premium ticket)"
Miinukset: "All in all everything was fine"
Plussat: "Seat was comfortable, crew was attentive, entertainment was sufficient."
Miinukset: "I was not even offered a beverage. On a 10 hour flight, one should at least be given a beverage or snack."
Miinukset: "airplane too small for11 hours flight , everything you need to pay for even your water and earphone !"
Plussat: "The flight was perfectly fine. The crew was good."
Miinukset: "There was a 2 year old child in front of me bouncing in the seat and screaming the whole trip while the mother and father watched movies and played games.with their headphones in. Ignoring the 2 year old boy completely. Then we sat waiting 50feet from the terminal for 30 minutes and an hour 4 luggag"
Miinukset: "Iin at newark was terrible. They apparently have no assigned checkin area for the airline. A line with hundreds of people played follow the leader through Newark Airport. On way back in Barcelona not nearly enough seats in the . waiting area or nearby. There was huge line because of this."
Miinukset: "Checking 1 bag was a 1 hour wait. Would be a more efficient process if you could check in at a kiask and just drop off the bag instead of the entire process happening at the desk."
Plussat: "Seat was good and so was the crew"
Miinukset: "The food was not enough even for me; 96 pounds woman. I had vegetarian option and had small salad and 2 pieces of tofu with plum for desert. Not even a piece of bread."
Plussat: "Crew is efficient and friendly"
Miinukset: "Business class seat isn’t a full recline (180 degrees). It is wider, with a footrest and reclines but doesn’t become a bed"
Plussat: "The premium seating and premium meal"
Plussat: "One crew member was obnoxious."
Miinukset: "If they didn't BLAST the air conditioning. People were cold almost the whole flight. Some children were shivering."
Miinukset: "Free drinks"
Miinukset: "We sat right by the kitchen galley. It was very noisy"
Plussat: "The price."
Miinukset: "Everything. The service overall is terrible. Experience was nothing to write home about. The attitude of the cabin crew / flight attendants have to be one of the worst in the industry. You get what you pay for."
Plussat: "The boarding process was smooth and started early enough to allow everyone time to get settled."
Miinukset: "20 hours of flying and there was no food or even a cup of water included. It was not clear when I booked my flight that I would need to book meals in advance, or purchase at inflated prices on the plane."
Plussat: "It's nice that Norwegian loads from both ends of the plane...it would be better if people could read or listen to those instructions"
Miinukset: "I get that it is a budget airline, but water. Come on. It's water. I'm not asking for food or there to be an entertainment system for the 7hour flight, there's not, or USB chargers, there aren't, but the least you could do is offer people some free water when you come up and down the aisle weaving"
Miinukset: "Pretty good cheap filthy on the 787 Dreamliner!"
Plussat: "The best part was learning that we'll never fly with them again."
Miinukset: "The flight attendants were dismissive. The food service was only offered half way into the flight for extra (not mentioned food wasn't included). They even charged for basics like water. There was no entertainment even though the tickets were supposed to include it...but at least they weren't 2 hours late on the way home causing us to miss the next flight."
Miinukset: "Tablets didn’t work. WiFi didn’t work. Wasn’t able to get a glass of water! For dinner customers only. Ridiculous. Will never fly Norwegian again."
Plussat: "The only good thing was the seat went flat to a bed. Not so for 2 of my neighbors. Tv had 3 pathetic channels. No pillow. Hard, hard seats"
Miinukset: "Look above"
Plussat: "Service onboard was excellent and prompt. When we ordered items they arrived very quickly."
Miinukset: "Checkin needed to be better planned and managed. Line was much too long. Get more staff earlier to prevent the lines from getting too long."
Plussat: "The staff was nice and friendly."
Miinukset: "I did not receive any communication regarding the flight delay. I made it to the airport 2.5 hours before the flight to be safe and was told upon check-in that the flight was delayed for 3 hours, which then became 4 hours. I did not receive any communication from the airline. There were no explanations as to why our flight was delayed. Also, we were given 12 euro food voucher for each passenger. There was only one cafe in the area after security check and they did not accept the food voucher for actual food. They would only redeem our food vouchers for water, juice, sodas, desserts and, for some reason, only tuna sandwiches. A lot of passengers were visibly upset because the cafe only had one person on staff, the line was over an hour to order and then we were told it was not redeemable for sandwiches, salads, beer or wine. Also, the boarding process was chaotic and they did a poor job communicating which sections they were boarding and people started to form multiple lines. The in flight entertainment was pretty bad. Movies were very limited compare to other airlines. Overall, the whole experience was disastrous. I don't think I will be flying Norwegian again. I would rather pay a bit more for better service."
Miinukset: "We took longer leaving and flying so arrive 1.5 hours later than scheduled. Did not get out of passport control and baggage until 10:20 or 2 full hours after arrival"
Plussat: "Nice plane, good entertainment system"
Miinukset: "Bought a low fare ticket so I expected no food, but the stewards completely ignored us, were offered no drinks whatsoever, told I had to pay for a cup of water. My lowfare ticket wasn’t much cheaper then other tickets on the market and I got literally nothing but a seat(that I had to pay for). Flights was delayed 3 hours, missed my connection and lost a whole day of vacation."
Miinukset: "Both my flights were delayed 2-3 hours"
Miinukset: "Downgraded from business to economy. Flight was operated by a Brazilian charter airline. A special meal I require was not delivered so only snacks for 8 hours."
Plussat: "Excellent services"
Miinukset: "We had to stay on the plane because “the stairs were broken”. Once the staircase was replaced, we still had to stay on the plane for another half hour because the bus could only pick up so many people to the terminal. ORY is not a good choice of destination."
Plussat: "Comfortable seats. Friendly crew"
Miinukset: "Skagan wrap was slimy and terrible"
Miinukset: "Kind of a bumpy landing and the flight was delayed. Baggage check in terminals were down as well, which caused quite a bit of delay"
Miinukset: "There is no internet or any entertainments so it was boring"
Plussat: "Friendly crew, good movie options. Good wine available (for $10). Base price very fair."
Miinukset: "Seat was way too cramped for a 10 hour flight (I'm average 5'11"). Hot snack offerings disappointing and expensive. 5+ hour delay, after poorly organized boarding. I would fly with Norwegian again but only in premium seats."
Plussat: "Flight was inexpensive."
Miinukset: "More than 1.5 hours late and NO NOTIFICATION FROM AIRLINE. Not even when I was checking in. No offer of even water to passengers who didn't buy meal plan-Illegal on an 8+ hour flight. Awful."
Miinukset: "I missed my flight waiting at the wrong gate( there was another flight to Stockholm, my connecting city, being conducted by another airline) I did not notice until it was too late. The airline neglected to offload my checked luggage, refused to do accommodate me with a change fee and now has lost my bag and has no idea where it is."
Plussat: "The film selection was good."
Miinukset: "Delays with very little information. Cramped plane. Unprofessional staff. No free refreshments. Bad website and faulty app. A budget airline to be avoided."
Plussat: "Crew was friendly"
Miinukset: "Flight left late, uncomfortable seats, No water provided."
Plussat: "Decent hot meal served. Pleasant flight attendants."
Miinukset: "In flight entertainment system was out for the whole flight at all seats."
Miinukset: "Last minute switch to a different substandard carrier (hi fly) and different aircraft is standard operating procedure. A huge waste of money specially if you are paying extra for business class."
Plussat: "Even though we were in the economy section we had a wonderful experience. Two good meals were served and there were plenty of options on the in flight entertainment system. All the flight attendants were very nice and attentive. I would definitely recommend Norwegian."
Plussat: "Overall good service with timely information."
Miinukset: "50 minutes delay. The message from Kayak update stated terminal B and I needed to go all the way to Terminal A with luggage. A bit of exercise!"
Miinukset: "Seats are too small and uncomfortable. Food was stale and I was not given an option because they ran out of the beef by the time they got to my seat."
Plussat: "Norwegian is an awesome airline."
Plussat: "The staff and crew were very helpful and attentive to our needs."
Plussat: "Brand new 787 Dreamliner is a great airplane. Entertainment system is very good."
Plussat: "The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane."
Miinukset: "Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;("
Plussat: "Checking bags is free!"
Miinukset: "There was very little communication about gate changes- the gate changed two times while we were at the airport"
Miinukset: "Seat space"
Plussat: "The new plane we took from London to Boston was clean, spacious, and modern. The staff was also very attentive and polite. Would absolutely fly Norweigan again!!"
Miinukset: "The staff didn't walk around and offer everyone water throughout the flight- you had to ask for it, which feels a bit needy. But they did deliver it quickly when requested."
Miinukset: "Seats were small, did not have modern amenities (movie screens at each seat, USB ports)"
Miinukset: "I'm trying to solve that issue but their is no help . I was going to the airport before 3 hours but my car start acting weird and I got over heated . I called taxi and I went to the front disc airport at 9:55 pm and their is no one at the front disck to help me . I called Norwegian air line but they said .they cannot put me on another flight . And I have to call kayak . Can you please call me at 3215574277"
Flight was late for 45min. Since it was late nobody cleaned it inside.
Good check-in and boarding, No hassles with baggage, On-time departure and early arrival on Malta. Cabin crew was good but overly enthusiastic (many loud in-flight announcements) for a 6:30 a.m. flight. Overall, a good experience. Only airline with direct connection from Gdańsk to Malta, so best choice generally.
Fast, good loads in and out, totally worth of price.
Crowded and slow and hot and uncomfortable. The Ryanair experience
Miinukset: "I wasn't on this flight. I wasn't able to cancel or refund it."
Plussat: "The crew was very good. And the flight was on time."
Miinukset: "The seats cannot recline. They were stiff as a board. Completely uncomfortable! No complimentary drinks, not even watter!?"
Plussat: "Seat had very little cushion."
Miinukset: "An hour late to depart is never a good start."
Miinukset: "Got asked several times for passport checks, about six times. Didn't quite understand why so many. Not many seats in Lisbon airport. Same with toilets."
Plussat: "Nothing, my worst flying experience since 1993"
Miinukset: "Check in, why no simple bag drop off? The cabin supervisor never shut up on the microphone, non stop it was, 14hrs later and my ears still thumping"
Plussat: "The crew is doing its best job given the cards they gave been given to play with !"
Miinukset: "It was all good for a budget airline."
Plussat: "Flight was cheap and quick, absolutely nothing else to it. You fly Ryanair, you just go from A to B."
Miinukset: "Floor was an absolute mess! Fortunately it was just broken biscuits and not sick, but the mess wasn't appreciated."
Plussat: "Flight took off on time"
Miinukset: "Seats are very uncomfortable"
Miinukset: "Flight was late. Gate agent hassled me for my Irish residence permit without articulating that she wanted me to produce it."
Plussat: "Boarding was fine and plenty on room for our bags as we had paid priority"
Miinukset: "The hard and cramped seats with very short legroom"
Plussat: "Flights ran to time"
Miinukset: "Some passengers were taking phone calls when the safety demonstration was being done."
Plussat: "Reasonable price."
Miinukset: "Was sat nowhere near my group of friends, know one on the plane was sat with who they travelled with. Plane was running late."
Plussat: "Nothing !!"
Miinukset: "Had to pay for not checking in 2hrs before 55 euros per person, After booking information there isnt clear enough notification asking for prior check-in. Flight attendants allowed anyone and everyone change seats before takeoff .. simply seems like Ryanair has no procedures and rules to follow... flight attendants look like they are on life support.. no smiling or kindness whatsoever... Seats were really uncomfortable, cant even recline the seats. Landing was scary. Budget of all budget airlines.. simply a joke and a waste of money ... vueling or easyjet is a 100 times better"
Miinukset: "Delayed , everything is nickel and dime"
Plussat: "Staffs are very helpful."
Miinukset: "Should get some drink at least some water."
Plussat: "Staff were good - even the cabin crew member who was still training was friendly and professional. Landing was incredibly smooth. The pilot also dealt very well with the turbulence and was able to predict it so the seatbelt sign already came on before any trouble."
Miinukset: "Even by budget airline standards, Ryanair is mediocre at best. The chairs are uncomfortable for a 4 1/2 hour flight - manageable, maybe, for a shorter journey but not anywhere good enough for that length of time. Boarding took an unusually long time and even priority passengers were stood around waiting to get onboard a good 15 minutes or so after already having gotten into the jetway. Not to mention after landing, we were stood over an hour waiting for baggage because, for some reason, four different flights used the same carousel (and presumably only had one team getting baggage off all four planes) despite there being a second one free which I'm sure they could have easily used. Don't have four planes landing near concurrently if you don't have the facilities to deal with it. Ryanair is cheap, yes, but by the time you have to pay ridiculous amounts for things most other airlines consider normal (for starters, you can't even take a full size hand luggage bag on board without priority boarding), it adds up to being less "budget" than it would have been to fly with a higher end airline like British Airways and you'd have to be an idiot to choose Ryanair over a cheaper, higher quality, airline. Honestly, I have no idea how people choose Ryanair more than once in their lifetime."
Plussat: "We came prepared so no surprises. Boarding pass printed, just back packs on a 1 day getaway to London."
Miinukset: "standing in the rain in a long line waiting to board the plane. Uncomfortable seat, my bottom could barely last this 2 hour flight."
Miinukset: "Automatically being allocated seats apart from each other"
Plussat: "Everything was perfect, the crew das very helpful and the pilar very kind and he explained everything pretty well. No complaints."
Miinukset: "I love the flight bit the take off a bit rude."
Plussat: "Staff tried hard in view of the delay"
Miinukset: "Food was lukewarm, didnt like the self check in at the airport for checked in bags"
Plussat: "The quick boarding to take off"
Miinukset: "Making you pay extra to sit with your fellow travelers Making you pay a stupid amount to change the name, even though it was weeks before the flight"
Plussat: "Flight price. Flight on time."
Miinukset: "Standing out in the rain waiting to board. Huge number of people in "Priority" queue. Cabin crew not ensuring that cabin bag space made available for people in (pre-booked) seats, causing delays when boarding and disembarking."
Plussat: "Friendly staff... Arrived in peace"
Miinukset: "For the low cost flight it was flawless"
Miinukset: "Seats don’t recline"
Plussat: "It was normal"
Miinukset: "Spent an hour from landing to taxi, park and gwt out of the plane and airport. Car hire representatives left before we arrived"
Plussat: "The boarding was efficient flight"
Miinukset: "Flight was delayed. Seats are not comfortable. I was in a bus at the back and when it arrived at the demarcation door, the driver didn't open all the 3 doors! He only opened the front door beside himself so everyone had to exit by that door."
Miinukset: "Everything they simply SUCK!!!"
Plussat: "Flight got to destination on time"
Miinukset: "I checked in in advance but had a bag to check which turned into a check in nightmare. Had to pay for a bag even though it said 1 bag free on online check in. Flight attendant had no change for a water - why do you not anticipate having to break a 20 bill - and gave me a fistful on coins. When I said let me pay by card, she said ok but I won't give you back what you paid already."
Miinukset: "Did not make the flight on time"
Miinukset: "I really didn't appreciate the long lines to get our visas checked, the disorganised boarding, our flight being 30 minutes late, and getting nickel-and-dimed to death with every little thing. I had to print my boarding pass or face a 50€/£ fee, but I couldn't print one for my return flight because it was more than 48 hrs prior unless I reserved seats so I paid money to avoid paying a made up fee. The money you think you save on Ryanair isn't worth the hassel. Never again."
Miinukset: "Never made it on the flight. The flight was cancelled then rescheduled for 2am the following day. I missed my flight home. Worst airline experience ever. Will never fly ryanair."
Plussat: "A 6 hour delay with rude, nasty staff. I will be making a formal complaint."
Miinukset: "The staff bullied a girl next to me and have no sympathy."
Plussat: "Besides bad weather conditions we landed perfectly"
Miinukset: "I had the boarding pass on computer, but was unable to print. Took a long time to finally get one from one of the agents."
Plussat: "Even the departure was delay we arrive on time"
Miinukset: "Dirty seat and table. Crew member in charge treated passengers as foolish cattle."
Miinukset: "They even didn't offer a glass of water."
Plussat: "Ryain sir charge me 50 ponds to check in. Craze."
Miinukset: "will not do it again."
Miinukset: "30mins delay"
Plussat: "The flight was good and on time, friendly cabin crew"
Miinukset: "The boarding crew, meaning that guy at the airport, was very unfriendly"
Plussat: "The price was absolutely right - $25 per leg, per person - and the amenities and quality were spot-on with the price. I never felt unsafe, and the flight went without a problem. Website/app are easy to navigate."
Miinukset: "Again, can't complain for the price. But it's REALLY economy. Uncomfortable seats, no entertainment or beverage service. Charging 15 euro per person to print tickets is insane (we were able to avoid it but still!) - but again, for the price of a ticket, you can't ask for much."
Plussat: "As per always, Ryanair are cheap, get you to your destination on time with minimal effort."
Plussat: "We came prepared so they weren't able to charge us extra hidden fees this time."
Miinukset: "They told us to come extra early but had no staff on premises to process people and luggage."
Miinukset: "Tardiness! I have taken 2 different flights and BOTH were late! Also, the terminal is located a large distance from the main terminal AND finally, you r not told your gate number until less than an hour before. UNACCEPTABLE. I do not want to wander and shop in the stores and restaurants. I want to go directly to my gate and sit and read or text. The baggage limit is a giant money grabber as well. You folks are gouging your customers."