Etsi halvat lennot reitille Helsingistä $[112-Intiaan

Plussat: "Private cabins in business class"
Miinukset: "Better control over boarding process"

Plussat: "Same as before"
Miinukset: "Same as before"

Plussat: "The crew was great."
Miinukset: "Food wasn't that great."

Plussat: "Great crew, great customer service by phone, great food and entertainment."
Miinukset: "Boarding and deplaning took ages, but don't they always?"

Plussat: "Wifi !!!!"
Miinukset: "Bigger seats"

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Miinukset: "I truly enjoy this airline! No complaints"

Plussat: "Boarding was efficient. Staff were polite and helpful."
Miinukset: "Food was okay, seats were less so. Not enough leg room."

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "Amenities like, Tooth Paste, Brush and Headphones."
Miinukset: "Liquor and Wines needs Varieties."

Plussat: "Nothing"
Miinukset: "Food was terrible. It’s worse among the airlines."

Plussat: "Entertainment, crew was very hard-working."
Miinukset: "Economy seats are way too tight, had severe problems with knee room when seat in front was reclined. A terrible passenger just forward of me had no regard to this issue and refused to be cooperative. Food was lukewarm at best and was on mildly appetizing in economy."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Flight was on time, touch down smooth"
Miinukset: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"

Plussat: "The Crew was only Alright this time, not has attentive jas the first Time, but still good"
Miinukset: "Overall IT was a great trip, but the Seat are still the best Selling point for business class, not vert confortable for a 7h et 12h flight"

Plussat: "Good"
Miinukset: "Food"

Plussat: "The Crew was amazing, the service social excellent. The Seat were so cramp, the best sales point fort business class"
Miinukset: "More space for shoulder and legs. Espicially for a 11h flight"

Plussat: "The crew was very friendly and helpful throughout the flight"
Miinukset: "The boarding process in Chicago wasn’t great. Zones were not used"

Plussat: "Everything"

Plussat: "New plane and Q suite was excellent"
Miinukset: "The AVML selection could be better"

Plussat: "Nothing"

Plussat: "Good service"
Miinukset: "Food"

Plussat: "NA"
Miinukset: "NA"

Miinukset: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."

Plussat: "Excellent crew and food."
Miinukset: "No WiFi."

Plussat: "great service from flight attendnants."
Miinukset: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."

Plussat: "The 17hr flight went relatively quickly. Much faster than expected."
Miinukset: "The long wait between flights and finding a scheduled flight before mine that I could have taken."

Plussat: "everything"
Miinukset: "nothing"

Plussat: "Excellent service. Excellent quality of food."

Miinukset: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"

Plussat: "service, food and cleanness"

Plussat: "Flight attendants very nice"
Miinukset: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"

Plussat: "Dedicated to customer service"

Plussat: "Seat features. Extensive beverage and food menus. Great IFE system"
Miinukset: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"

Plussat: "Boarding from Doha and service in doha."
Miinukset: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"

Plussat: "Very nice. Everything was great."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Landing and botding is safe"
Miinukset: "...."

Plussat: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Miinukset: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "Comfort and Cleaniness."
Miinukset: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."

Plussat: "Services"
Miinukset: "Food"

Plussat: "The entertainment options."
Miinukset: "I didn't have any complaints. I thought everything went very well."

Plussat: "everything went perfect , tank you KAYAK"

Plussat: "Excellent service and in time flights."
Miinukset: "Nothing."

Plussat: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Miinukset: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."

Plussat: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Miinukset: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."

Plussat: "Once I made it to my seat, easily slipped back into a meditative trance."
Miinukset: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."

Plussat: "Everyone on board was pleasantly and helpful and that goes a long way."

Plussat: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Miinukset: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."

Miinukset: "We were not allowed to board our connecting flight and are stranded currently at the Istanbul airport and had to book our next flight with indigo as the staff closed the boarding ahead of time even though we were on time. Lot of shouting and crying by other passengers happening for the same reason."

Plussat: "Food and entertainment was great."
Miinukset: "N/A"

Plussat: "I did add a wheelchair, they just provided it at Dallus airport. During conneting flights they did not take care of my mom. She has orthrytis and was not be able to walk long distance, but no body provide her wheelchair and did not help her to find a gate for her next flight. It was really disappoin"

Miinukset: "Better seat."

Plussat: "Sam."
Miinukset: "Same.."

Plussat: "NOTHING!"
Miinukset: "Too exhausted from the long flight. But really wanted to say - Never flying them again after my itinerary is completed. They have just lost any revenue they would ever have gained from me in the future."

Miinukset: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Plussat: "The planets and stars we're aligned to provide an optimal trip. Price was a huge determinant for me...$800 RT Houston to Delhi just can't be beat. And, their arrival time into Delhi is so early (5: 20 am) that customs and immigration is a breeze."
Miinukset: "All good."

Miinukset: "I was not notified, until I was already at JFK, about a 3hr50min delay in departure from JFK due to mechanical that happened in Istanbul many many hours before. Then the connecting flight at 11:15am IST/TLV was fully booked and I was booked only at 13:30 IST/TLV and therefore arrived more than 7 hours after my original schedule - due to a mechanical. According to IATA and international rules I am now due a full refund on my flight cost and will start proceedings against Turkish Airlines for this money. It was a nightmare for all the hours waiting. We also had to deplane in IST from the JFK flight on steps rather than into a gate!! Same with the TLV/IST flight. Terrible."

Plussat: "Probably best economy class service and amenities and timings."

Plussat: "the seats were more roomier than the flight to istanbul."
Miinukset: "One of the other passengers was being difficult and irritating on the flight."

Miinukset: "Turkish Air lot my suitcase. I will never travel with them again"

Plussat: "Got ticket for a good price."

Plussat: "The food was better than on the flight from LA. But wine was bad to say the least. Rest same as in the Flight from LA."
Miinukset: "The same as above and misguided by crew with regards to connecting flight. We had a bad time catching this connection. Even after disembarking the crew outside sent us on a wild goose chase. Airline representatives should be informed and helpful, which was not the case. Insufficient helping of food. Poor quality of wine and Vodka."

Miinukset: "boarding was messy at IST"

Plussat: "Care."
Miinukset: "Nothing"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Miinukset: "Delhi International Airport: Unhelpful representatives at both: Baggage Claim and at Operations center."

Plussat: "Polite crew, comfortable enough"
Miinukset: "Pack a meal and don’t rely on the airport at Istanbul for a grab and go meal beyond prepacked sandwiches. No options for lactose-free meals beyond the potato chips at the bar. In-flight food was awful- we had the no lactose meals."

Plussat: "The route"
Miinukset: "No one gave me water even if I asked, nobody came to me to ask my problem"

Plussat: "Polite and efficient crew"
Miinukset: "Crowded conditions. Passengers with too many carry-on items. Passengers removing shoes AND SOCKS for entire flight (unsanitary!). Dirty restrooms."

Plussat: "Pilot did a smooth landing both the long flights."

Miinukset: "We stood in line for a while, when it was our turn to check in they told us we were in the wrong line, unfortunately we didn’t saw a sign that told us that we had to be somewhere else because we were flying to Israel. At our second check in the guy at the desk was very unfriendly. Not something you think oh he is happy he could help us. Not at all. He was very grumpy"

Plussat: "Turkish airlines have always been perfect for me. This was yet another fulfilling experience with the services, the food and other stuff being extremely satisfying."

Plussat: "I liked the food and the staff were very friendly"

Plussat: "Great food! Also, the selection of movies and TV and other entertainment choices was wide. Seats weren't bad for an overnight flight."
Miinukset: "No complaints"

Plussat: "I like the punctuality of boarding time and taking off/landing time."
Miinukset: "The second meal wasn't exactly my taste."

Plussat: "In-flight service (food and entertainment) and crew are excellent."
Miinukset: "I think boarding process in Houston was a hectic and slightly disorganized."

Plussat: "The friendly and respectful and patient staff :)"

Plussat: "Entertainment"
Miinukset: "Crew was ok"

Plussat: "I hated it"
Miinukset: "I am a non veg guy and during serving the foood they said ...they don't have Non veg meal ..I have to eat Veg only ..what the hell is this .. For water also ..I had to ask 3 times then they gave me when I request fourth time...it was terribly bad experience and I hated this trip."

Miinukset: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Plussat: "NOTHING"
Miinukset: "Absolute chaotic experience. Seized all electronic equipment which I anticipated ahead of time and left my iPad home - but they took my camera - which is NOT on the list or a digital device. They had ONE person handling what had to be well over a thousand iPads and laptops. Flight left hours late. NO legroom, Food was horrible and inedible. The entertainment system draped out and locked up 4 hours into a ten hour flight. The WORST flight experience I have had in a very long tie and I have flown all over the world. Will NEVER fly Turkish Air again. STAY AWAY from this airline."

Miinukset: "Crew"

Plussat: "I don't understand, national flags so minimum information to passenger to found connection flight gate in Istanbul airport. No passports controller, no one person. Finally i found may gate..in have seated at boarding lounge, after that we must que again, they make passport control..wasting time."

Plussat: "Good food and movie selection. Nice pillows and comfort kit."

Plussat: "Good food choices and entertainment"
Miinukset: "Leg space and seat width"

Plussat: "Very comfortable. The best flight i ever had."
Miinukset: "There was a problem with conecting the headphones. The chicken dish wasnt good."

Plussat: "I had a great time during my flight from istanbul to Seoul . My seat didn't recline and cabin crew immediately helped and took me to a business class as an apology . They were very responsive to any time i needed help . And the food was amazing . Even the economy class gets gourmet meals . Also the entertainment was quite good . They have big tv screen for each seat and have all sorts of shows and movies from international to hollywood . And have games for kids ... Overall i was very pleased with my flight ."

Plussat: "Timng and services on board"
Miinukset: "I expect the plane to be upgraded."

Plussat: "That was good every thing, thank you."
Miinukset: "Nathing wrong."

Plussat: "The food and entertainment were great. The crew was good but..."
Miinukset: "...I could not feel the air conditioning at all where I was sitting in the back of the plane. I was literally sweating the entire flight. When I asked the flight attendants about it they muttered that they would take care of it and then never did. It was a very uncomfortable flight."

Miinukset: "NA"

Plussat: "Plenty of leg room. Fast boarding."
Miinukset: "No in seat entertainment or charging capabilities."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "I won't fly this airline e"
Miinukset: "Everything was substandard"

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Plussat: "On-board chef was excellent. Movie selection was excellent. Crew was very friendly and prompt."
Miinukset: "Economy class was very tight. Hard to rest."

Plussat: "The food was excellent and like most Turkish air flights, the seats were comfortable."
Miinukset: "The flight took off an hour late, and then there was no media (tvs, music, internet) for ANY of the passengers. Turkish seriously needs to fix its media, especially for 10+ hour fights."

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "Nothing"
Miinukset: "Everything."

Plussat: "I didn’t enjoy this flight as everything seemed very unwelcoming here"
Miinukset: "Take care of passengers for drinks and others. Treat passengers with other languages nicely rather than in condescending way. I saw air hostess laughing among themselves and being little short with passengers who couldn’t communicate. The boarding process was very chaotic with no groups."

Plussat: "Crew members went out of their way to ensure the passengers’ comfort."
Miinukset: "Boarding process in Frankfurt was very confusing and haphazard. Some passengers had been pre-checked, others had not been- which delayed the boarding. Flight was an hour late. Baggage claim in Delhi was a mess- had to wait for more than hour to get one checked bag."

Plussat: "Plane didn't crash."
Miinukset: "Boarding totally chaotic, someone was in my assigned seat, plane was very late, food was crappy, no legroom , seat and armrests uncomfortable , constant screaming babies, smelly passengers, music only came out of one speaker, music kept jumping from one song to another and then back !"

Miinukset: "Better organized boarding"

Plussat: "I was traveling with a baby alone and crew was very supportive"
Miinukset: "Food"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Miinukset: "Horrible"

Plussat: "Service efficiency."

Plussat: "Nice comfortable flight"
Miinukset: "Crew was not necessarily warm or curteous"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!"

Plussat: "Crew, food and comfort was good"
Miinukset: "Nothing"

Plussat: "Service was good"
Miinukset: "None"

Miinukset: "During the main meal many many passengers had no option for the main dish.. Only vegetarian dish! Many passengers didn't eat."

Plussat: "Movies"
Miinukset: "Boarding delayed, awkward & slow. Employees rude and bossy. Crew on board not pleasant or helpful. Food disgusting. Noticed same dramatic difference in passenger treatment between SFO and Frankfurt legs of the flight. They treat the mostly Indian customers differently. I go to India every year. It was same last year. My suitcase broken in transit. Reported. No call back after several days. I’m US citizen of German ancestry. I feel badly about lack of service for India bound passengers."

Plussat: "Everything went well."
Miinukset: "Nothing."

Miinukset: "Just talked to my parents who were traveling and they had no help at FRA. It was very disappointing and something they said they do not want to go thru ever again."

Plussat: "Nothing!"

Plussat: "Good crew, liked the food and service. Better aircraft interior."
Miinukset: "Boarding was chaotic, lines weren't well controlled. Ground crew needs better training in being proactive, assertive, communicate better with tired passengers who have had to wait for 5hours in the very staid, and outdated Frankfort airport. Same problems with the headsets."

Miinukset: "Very cramped legroom. Confusion during boarding."

Plussat: "Overall decent experience. The crew was attentive, captain informative."
Miinukset: "Aircraft not too comfortable but much better than the aircraft in the first leg of my travel from Seattle to Frankfurt."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Miinukset: "Delayed flights for a day"

Plussat: "Crew from Washington D.C. (IAD) to Frankfurt was outstanding-- very warm and thoughtful."
Miinukset: "Crew from Frankfurt to New Delhi was not as warm, attentive, and polite."

Miinukset: "Cabin Crew does not pay much attention to customer need even in business class. They need to learn lot from KLM."

Plussat: "Nothing"
Miinukset: "Fraud United and Lufthansa"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Miinukset: "The special meal I got was not the same as I ordered."

Miinukset: "Boarding was a mess and food was not up to the mark"

Plussat: "Comfortable, left and arrived on time , smooth check in"
Miinukset: "No entertainment (no screens on back of seat ) , no provision for priority boarding for star alliance gold member(security line)"

Miinukset: "Also, just one meal and no snacks served on a 7 hour plus flight"

Plussat: "Fast check in and boarding. Courteous service."
Miinukset: "I did not get te entree of my choice on one of the flights."

Plussat: "Hospitality"
Miinukset: "Nothing"

Plussat: "my favorite airline"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "I always enjoy the efficiency of the crew members. The services are great. They even give a wet towel to clean the hands before meal service. Movie selection is descent. Not too many newly released movies though."
Miinukset: "The flight was delayed by more than 1 hour due to computer problem. The leg room was smaller than other airlines I fly with in economy class. It made the second half the trip less comfortable."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Miinukset: "Lufthansa treated us very poorly. When we arrived late in FRA, the gate attendant was extremely rude while trying to rebook and actually left us in the middle of rebooking because her shift ended. No one came to take her place!! She actually swore at us!! We were only able to rebook by calling the Lufthansa call centre and had to spend a very uncomfortable overnight at the airport without any certainty of when we would fly out. Lufthansa finally got us out on the same flight as booked but 24 hours later. And then, of course, they lost our luggage. Terrible overall experience."

Miinukset: "Transfer gate is too far away"

Plussat: "everything is good!!!"

Miinukset: "Lufthansa canceled my flight and we were rebooked onto a 7 am flight out of Naples."

Plussat: "service, food, entertainment"
Miinukset: "seats, boarding process"

Plussat: "The Crew was amazing!"
Miinukset: "The boarding was late!"

Plussat: "On time arrival and departure Aircraft excellent"
Miinukset: "In flight Service was mediocre at best Baggage arrival very late despite priority tag"

Miinukset: "Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination...."

Plussat: "Ok"
Miinukset: "Comfort"

Plussat: "Only cleanilyness inside the plane"
Miinukset: "Customer service at the checkin at the airport and also the service by the flight attendant inside the plane"

Miinukset: "The airplane broke from Abudabi to Delhi with 4 hrs delay."

Plussat: "The crew"
Miinukset: "sea food"

Plussat: "Timing immigration check in is good"
Miinukset: "Food was not up to the mark. Didn’t get what is promised"

Plussat: "The food"
Miinukset: "Extra leg space. Nicer crew. Better airport and boarding experience"

Plussat: "..."
Miinukset: "....."

Plussat: "have good lounge seats"

Miinukset: "Flight was hot ac not working enough food was horrible."

Plussat: "Nothing"
Miinukset: "Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic"

Plussat: "Nothing about this airline"
Miinukset: "I requested for a aisle seat as I was travelling with 2 yrs old but they put me in the middle with other two people on th side . Very horrible ."

Plussat: "More legroom Crew was couteous"
Miinukset: "Poor quality food Old planes"

Plussat: "The crew took care of their passengers' needs throughout the flight with plenty of food and drinks."
Miinukset: "My headphones or speaker did not work on my TV so I was unable to watch any movies. It was difficult to sleep as I was woken up to see if I wanted food or drink"

Plussat: "Charging for devices at the seat, not too cramped."
Miinukset: "Out of DC, they weighed every carryon item both at check in and at the gate. I couldn’t fill my water bottle before boarding or I would have been overweight... I’ve never had an airline be so picky. And then they lost one of my bags - ironic given the precision about baggage weight."

Plussat: "Nothing"
Miinukset: "Crew was very rude, ground or air. Our layoff was 11.hours nobody provide us food or hotel, we stayat terminal 3 for 11 hours. Seats were assigned to us was in the end of craft though we're 1st in check in. Food was rotten like dogybag with no class. Head phone were broken."

Plussat: "Entertainment on flight was good. Very comfortable seating and courteous crew. Food was above average with not much variety."
Miinukset: "In-flight WIFI was very slow and felt a bit expensive. Boarding was a bit unorganized, but OK. Flight arrived a bit late and took-off 3 hrs late than the estimated take-off time and there was nothing offered in-flight during this time apart from water, which was a very bad experience."

Plussat: "Same as Above"
Miinukset: "Same as Above"

Miinukset: "Food not very good. Service used to be better in the past"

Plussat: "MUTTON WAS EXCELLENT"
Miinukset: "SAME MOVIES BOTH FLIGHTS"

Miinukset: "The seats never recline. All the 4 leg seats had reclining ossue"

Plussat: "correct temprature flight crew was good food was good"

Plussat: "Cabin, boarding"
Miinukset: "Transit through Abu Dhabi is a pain"

Plussat: "Was impressed with the entertainment, informative and comfortable"
Miinukset: "It is imperative that the crew insures that the safety measures and instructions are adhered to... But I must say it wasn't so... For instance a passenger in my ile was busy on the phone while we were preparing for for take off... And he wasn't the only one... Unfortunetly... Safety before all... Thank you... Will fly with you again..."

Plussat: "Clean well maintained aircraft. Enough leg room"
Miinukset: "Flight was delayed from JFK as well as Abudhabi. Inflight service was not that great"

Plussat: "Airplane was comfortable and entertainment system very good"
Miinukset: "I spent 15 minutes on the phone to Abu Dhabi at my own expense (international rates, no free phone number) 3 days prior to this flight to order a vegetarian meal. The phone consultant assured me she'd ordered it. However onboard the flight attendants said it had not been ordered and even accused me of not phoning up. I almost had to get out my skype phone records to prove I had tried to order the meal. One flight attendant said he would order it for the next leg of my flight, but when i got on that flight it showed he had not ordered it. I had tried to order this meal 5 times via the etihad website and it did not work. I also added my frequent flyer number which showed as going through, but it did not register (a fact i only found out after the flight). Also felt uncomfortable with the fact the safety video was only half translated into English. Arab speakers had a travel prayer said, English speakers did not get the prayer."

Plussat: "Staff are friendly and helpful. Communication generally helpful. Flight comfortable other than for the food and seat cushioning. (see below) They handled our delayed connection brilliantly, putting us in a hotel in Abu Dhabi for the day. Very restful and handled very well."
Miinukset: "Food and comfort of seats. Pretty standard long-haul experience."

Plussat: "Both of our flight were very comfortable. They gave us pillows, blankets and great food even in economy."
Miinukset: "The second flight took off quite a bit late but we did make up some of the time"

Plussat: "Free wifi pls"

Plussat: "The Crew was responsive and attentive."
Miinukset: "The On Boarding process, a bit too many checks on the weight of Carry ons (7Kg)and Laptop Bag (5Kg), which was a big inconvenience and I never experienced with any other airlines and believe me I have flown on virtually every airline. The food options were limited and the crew ran out of food choices (Veg) fast."

Miinukset: "The airline made it very clear that there is a class system and I felt like a refugee sitting in economy and was not fed well. Flight attendants were very good at ignoring your requests like it was fun."

Plussat: "Everything from crew to food"
Miinukset: "Having stand online to check in again/"

Plussat: "Leg room"
Miinukset: "Boarding was chaotic Crew wss average in service"

Plussat: "Food and entertainment"
Miinukset: "Bad seats, bad legroom and very cramped isles"

Plussat: "Flight was comfortable and the A380 is super quiet. Cabin crew were helpful and friendly."
Miinukset: "Check in was a disaster with tickets issued in the wrong names. Also It wasn't until the night before flying we realised they'd booked our 3 month old daughter on a separate flight!"

Plussat: "Very old and not up to date . Not enough choice ."
Miinukset: "Wider choice more current content especially movies ."

Miinukset: "The crew was not helpful in keeping us informed about the delay, or in helping us make our connections."

Miinukset: "my suitcase plastic zipper was opened by someone in the ground staff at IGI Delhi and a few items were stolen. something needs to be done about this because I am sure other passengers are losing a lot more"

Miinukset: "No person travelling from New York received their luggage in New Delhi. After a frustrating wait in Abu Dhabi terminus for 24 hours to be subjected to another wait & search for luggage & eventually fill the displaced luggage forms was quite an ordeal. The only silver lining was that the luggage was eventually sent home after 72 hours. NEVER EVER RECOMMEND ETIHAD FOR TRAVELLING"

Plussat: "There was one crew member who was sympathetic to our plight, we appreciated her candor and whatever help she was able to give on this long flight."
Miinukset: "We were forced to sit on foul smelling seats for the 15 hour flight. The only option given to us was to deplane with barely 2 minutes of time to decide as the aircraft doors were being shut. Check-in took more than an hour and 15 minutes with a slow computer system."

Miinukset: "Not attending to call button and not providing coffee or tea when I needed"

Plussat: "Planes were good. Crew was ok. Except Checkin management not bad. There are other better airlines for same price."
Miinukset: "Checkin problems. They look for means to charge extra for handbag. Their handbag dimensions are smallest than any other airline. A standard carry on strolley will never fit their dimensions as they have it 7cm less in length and they harass passengers to pay for it. Very bad attitude."

Miinukset: "1 piece of luggage was missing from flight EY218 on 18 June 2016. Wheel of one luggage was broken when the luggage was received at the belt after flight EY 218 landed at New Delhi"

Plussat: "One of the best experiences I have had. The plane was well appointed with large restrooms. The crew was very attentive and the flight was very smooth."

Miinukset: "Horrible food plan. We were served an entire dinner 2 hours before landing in New York and mind you it was morning in New York. Instead of serving breakfast, we were given dinner which was again horrible. Worst food plan ever!"

Plussat: "Baggage checked all the way to JFK New York"
Miinukset: "Relatively long line for check in."

Plussat: "nothing much"
Miinukset: "The crew especially in business class were rude to others. We had an infant and the crew had no milk. the food options for baby was bad."

Plussat: "crew"
Miinukset: "We were loaded onto the same bus . A separate was not provided for business class. Despite being business class and marked priority our bags came off towards the end - 20 minute wait. no entertainment"

Plussat: "Only check in and boarding was smooth."

Plussat: "Timely"
Miinukset: "Food"

Plussat: "Nothing stood out as being particularly good."
Miinukset: "A 6-hour international flight should provide food and entertainment. I flew Toronto to Port of Spain. No free food (not even pretzels), no inflight entertainment system, cramped seats with poor legroom, grumpy flight attendants, an hour delayed due to disorganized boarding process."

Plussat: "Good movies"
Miinukset: "Flight took 3 hours longer than expected and they lost the baggage of me and 50+ other travellers"

Plussat: "The seat space was good and the flight ended without incident."
Miinukset: "The flight was delayed which happens, but there was no communication as to why or how long it would be or any other information. In flight the crew were barely visible as I had to ask for refreshments and then they brought it around for everyone. Next was cleanup which took way longer before it showed up."

Miinukset: "- flight departed late but been told there would be no problem catching short connection - connection plane was there and still connected - could not board : tickets were cancelled while we were in the air in previous flight! - next flight left actually ... 1 min early. We could have boarded - been told it was because of luggages that could not connect. Lie. - clear case of over booking - disguised so Air Canada wouldn't pay for it"

Miinukset: "Bathrooms got very messy."

Plussat: "Crew gets excellent makes for friendliness."
Miinukset: "Coffee not served with meals. Coffee came after meal was eaten."

Miinukset: "My problem is when United uses Air Canada the privileges that United gives don't exist and they treat you like anyone else... If I'm gold status with United theb I should be with Air Canada as well"

Miinukset: "Started off by being 40 mins delayed. Not bad, compared to the 4 hour delay I had going to Vancouver. Flight was super uncomfortable. Upon arrival to Toronto. The gate had ice on it. So we had to wait in the plane for over an hour before we could get to a gate and off the plane. And then the entire plane of people (300-400 people I believe?) had to wait for our bags to come out for TWO HOURS! Meanwhile flights from Vancouver that we’re supposed to leave after us , left before us, got there before us, and got their bags before us. Horrible trip. I could not believe how unprofessional and unprepared Air Canada and the Toronto airport was during the holidays!"

Plussat: "We liked the extra leg room of the economy plus seats but the seats were too narrow."
Miinukset: "The bathroom were not cleaned during the flight by the end of the flight there was no toilet paper and the bath rooms were very unclean."

Plussat: "The hot dinner was good"
Miinukset: "The pudding was poor, it was just a wrapped cookie. The movie selection was terrible! Most of the films were very old!"

Miinukset: "I may be mistaken here, but apparently since I am not a permanent US resident, I needed a transit visa to fly through Canada, although this was not advertised anywhere. As such, we were not allowed to check in our flight and had to cancel our tickets a few hrs prior to boarding and book tickets on antoher flight. We would up losing good money since we were traveling as a family with kids. The silver lining is we flew Emirates which we should have chosen from the very beginning."

Miinukset: "Gluten free food was mediocre. Worst on any airline. Crew was not attentive and anybrequest felt like an imposition."

Plussat: "The leg room in basic economy was great -- especially compared to other airlines. In seat entertainment was free."
Miinukset: "No complimentary snack on a five-hour flight. Food was available for fee. Entertainment movie/TV programming was limited (not live television)."

Plussat: "Based on the conditions had on smooth on eventful flight. After all middle of the hurricane to have a good flight is great"
Miinukset: "Nothing I'm thankful"

Plussat: "Comfortable flight"
Miinukset: "Food was average"

Plussat: "Prompt.. Cleaning"

Plussat: "Direct flight saved time."

Plussat: "Aircraft was clean. Convenient connecting gates. Flight duration."
Miinukset: "- Poor quality food - Extremely poor inflight entertainment - Flight delayed no real explanation provided"

Plussat: "The flight was quick and easy.."

Plussat: "We flew premium economy, and it was so much better than regular economy. Seating just two across made my wife's and my journey much easier. The crew was attentive when they needed to be, and the food was quite good. I managed to sleep several hours, which is about as good as it gets on a long haul flight."
Miinukset: "I was surprised at the selections available for movies and TV; not much that was appealing. Took a Singapore air flight a few days later and felt like the selections were better. But we brought an iPad and had downloaded House of Cards, so we were OK. Besides, I got to sleep."

Plussat: "The food needs much improvement and needs to be healthy !!!"

Plussat: "Not great seating on this smaller plane for business class. Staff was good. Didn't eat so don't know how the food was."
Miinukset: "Business class seats were small. No difference from economy"

Plussat: "The flight attendants wet very nice and accommodating"
Miinukset: "The clerk helping with the boarding passes was very rude."

Miinukset: "I reached delhi a day late and missed an important event. See ablove"

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Miinukset: "The crew was unbelievably rude"

Miinukset: "I didn't care about putting my own tags on my luggage or I had to put it on the conveyor. But when I get to my destination and no luggage to be found, I was pissed. The only thing I didn't do was put my luggage on the plane and when I did get it, the luggage was damaged. My luggage went from Kingston - Toronto - Barbados, back to Toronto with nothing wrong with the luggage. They cancelled the last flight to Kingston,so they put us in a hotel. But from Toronto back to Kingston was hell when we got to Kingston."

Plussat: "We didn't die, so that's a plus. Flight staff were nice and attentive"
Miinukset: "Seriously, no personal tv's. The ticket prices were already expensive, but an addition cost to rent an iPad? That's crazy! Also, your wifi on the plane isn't strong enough to download the app, forcing people to rent the iPads. I see what you're doing, air canada, and it sucks. Next trip to Europe will definitely not be with your airline!"

Miinukset: "No personal tv on an international flight. The tickets were pretty expensive, I would have expected a personal tv instead of having to use my cell phone- especially with spotty wifi. Chairs weren't very comfortable and the food was so so."

Plussat: "Boarding was relatively painless. Flight was on time. What i didnt like was the crew. The flight from Toronto to Los Angeles was five hours. They had the fasten seat belts light on the entire trip because they said the turbulence was bad. I have been on alot of flights and let me tell you that the turbulence was not bad at all. After three hours prople decided enough was enough and started going to the restroom. The crew would get all bent out of shape and get on the PA yo please stay in your seats and not use the restrooms at this time. Really!! Well that didnt happen. The only thing they give you is one free drink. No penuts, cookies or pretzels. If you want food you have to pay for it. I sat by the window and my window was all greasy. I couldent really see out of it. I did use the rest room and it was pretty clean."
Miinukset: "Flight was on time and the restroom was clean"

Plussat: "Boarding was efficiently handled"
Miinukset: "Very delayed flight with everyone ON the plane. Tiny seats in coach - very cramped Also food not very good."

Plussat: "film selections are up to date with previously released films"
Miinukset: "one of the staff attitude was demeaning unhelpful maybe just because I was asian"

Plussat: "Nothing much, only the plane was clean"
Miinukset: "Horrible food and service. Organization in boarding was poor."

Plussat: "Friendly staff and movies for children"

Miinukset: "Flight left 20 min. late and did not so much as get a pretzel with our drink."

Plussat: "Paid for extended legroom, which was adequate."
Miinukset: "The plane in the middle in front areas was very, very warm. On a six hour flight, everyone sweated the whole way."

Plussat: "Very friendly staff."
Miinukset: "Left late so missed connection. Was put up in a mediocre hotel."

Plussat: "Entertainment options, crew were excellent."
Miinukset: "Food wasn't great. Dinner options were a bit of chicken with couscous and veggies or cavatappi with tomatoes. Breakfast was a piece of banana bread, which was good, but I'd have loved something with protein or a piece of fruit."

Plussat: "An Air Canada rep over the phone"
Miinukset: "Gate agent, zero entertainment (and no warning that we should download an app inside airport), poor food, flight attendant wouldn't bring coffee to us (made us go to the back)"

Plussat: "Swedish air saved the day! Air canaduh should Take some lessons on customer service."

Plussat: "friendly staff, not a full flight which was nice to stretch out"
Miinukset: "the food was not great, would have been nice for TV to have hockey championships game available to watch- another airline had this option on a flight during a Steeler game and it was nice."

Plussat: "Nothing. Simply don't buy off of kayak"
Miinukset: "Liars. Flight lost my baggage. Left gate late as usual. Awful flight with shitty crew"

Plussat: "Very friendly, helpful staff. I was traveling alone with 3 children and they placed us with extra seats."
Miinukset: "No individual screens on in international flight with 3 kids. Luckily they had iPads to rent."

Plussat: "This was the first time traveling to Canada. Everything went so smooth. I will definitely be using Air Canada again!"

Plussat: "Not much"
Miinukset: "did not get my choice of meal Crew not accommodating"

Plussat: "The extremely unempathetic Toronto Air Canada customer service agent was a particularly fond memory from my trip."
Miinukset: "After weather forced us to miss our flight to Delhi from Toronto (understandable), Air Canada booked us on an AC flight to London and then an Air India flight to Delhi from London. In Toronto they told us that we couldnt get our bags because they were in storage, but that they would be on the plane to London and then to Delhi. Upon arriving in London, Air India told us that Air Canada never booked us on their flight to Delhi - that neither of our names were on their manifest. Air India was helpful in getting Air Canada's mistake fixed. Upon arriving in India, my partners bag was nowhere to be found. It would be logical to assume that his bag was in London and never made the imaginary flight Air Canada booked us on. However, even though our bags sat in Air Canada storage for 24 hours, his bag was never even loaded onto our flight to London. He didn't receive his bag until 6 days into our trip, causing all of us to miss out on multiple experiences, including the ability to leave Delhi because of our need to get his bag and multiple missed and promised deadlines from the airline."