Almost the only airline that offers free coffee and bread even in short 1 hour flights
Kiire oli nousuun mut kerettiin ksikki hyvin
They canceled our flights that went on anyway.
Plussat: "The crew was very kind"
Miinukset: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Plussat: "Great crew."
Miinukset: "Ran out of business class meal. Substituted a Econ class."
Plussat: "very nice crew"
Miinukset: "my bagfage was lost"
Miinukset: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Plussat: "Nice staff and no delay"
Miinukset: "Instead of crisps maybe a bit of cheese or crackers"
Plussat: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Miinukset: "the headrest is hard. Apart from that- all was fine"
Plussat: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Miinukset: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Plussat: "The flight crew was so friendly and the food was really good."
Plussat: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Plussat: "Overall KLM experience is good"
Miinukset: "Food quality was mediocre for a business class flight."
Plussat: "quick/efficient boarding - good staff - good food - easy flight !"
Miinukset: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"
Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"
Plussat: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Plussat: "Everything is alright"
Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Plussat: "Friendly hostesses"
Miinukset: "Flight was delayed 3 hours"
Miinukset: "Still waiting to board after missing this connection had to be booked on another airline"
Miinukset: "Very slow service at checkin, was not even available when I arrived at the airport"
Plussat: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Miinukset: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Plussat: "Sound was broken on my TV set!"
Miinukset: "Called stewardess twice to assist. No response!"
Miinukset: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Plussat: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Miinukset: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Plussat: "Friendly attendants. Decent food, and frequent snacks and beverages."
Miinukset: "No charging ports for electronic devices."
Plussat: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Miinukset: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Plussat: "Delayed flight but staff apologized as for safety reasons."
Miinukset: "Very late arrival"
Miinukset: "Bit cramped for space"
Plussat: "The staff was extremely pleasant. Food was good!"
Miinukset: "Have no complaints"
Plussat: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Miinukset: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Plussat: "Just great crew."
Miinukset: "Not comfortable at all and will not book KLM again."
Plussat: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Plussat: "Comfort economy well worth the extra."
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Plussat: "Easy airport business"
Plussat: "quick boarding, responsive Airline stewardess, very polite."
Miinukset: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Plussat: "Flight attendants tried their best given what they had to work with."
Miinukset: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Plussat: "Boarding was very efficient."
Miinukset: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Plussat: "Excellent service"
Miinukset: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
Plussat: "KLM food and service are great"
Fast, good loads in and out, totally worth of price.
Miinukset: "Screwed again for carry on bag which I attempted to upgrade from 7kg to 10kg online, paid my €20 to learn at the gate that it changed from a "carry on" to a "to be checked in" bag. I was td I would have to pay another €25 to take it on board. I just refused and left my bag there with them. Tired of Ryanair deliberately screwing people fo add ons especially when there is no deliberate intention involved in the action. No empathy or understanding just screw the Customer at every opportunity. No longer a Ryanair Customer, its Service and Respect that I prefer,,,"
Plussat: "I like a few other people on the same flight were informed on checking in at Rome airport that we had no luggage drop. We were sure that we had paid for luggage for the return voyage. This meant that I was charged 80euros extra. Now obviously the site for booking did not. Make this clear or so many wouldn’t make the same mistake. I think the least that could have been done would be to charge 25 euros per bag. I my husband, brother and his wife will not travel Ryanair again."
Plussat: "'ve Ry quick"
Miinukset: "40 mins late"
Miinukset: "The heat, insane air con not working"
Miinukset: "They made is walk around barriers carrying our bags slowly shuffling forward to get into the seated area in front of the gate. It took 15 mins . They could set up the ticket check inside the seated area so we could relax."
Plussat: "The price is generally good"
Miinukset: "Ryanair broke my bag and damaged my other bag"
Miinukset: "Was told at boarding gate for a visa check stamp requirement. Admittedly it was mentioned in a casual way in the boarding pass,but wasn't a border control requirement. The airline could have done it there. But was denied boarding, waited for 6 hours to catch next flight and further connections."
Miinukset: "expensive ticket when you add up all the fees, plus it’s stressful and chaotic."
Miinukset: "Flight bit cramped in seats"
Plussat: "It took off and landed safely."
Miinukset: "1.5 hours late. No air conditioning Cabin crew not attentive, and had the intercom turned up, so when she spoke it was like nails scrapping down blackboard. Minimal information coming from the cockpit."
Plussat: "Price; travel light, and take own food and it’s fine."
Miinukset: "Wait for the drinks/food service, and we would be on the way into land before they reach the middle of the plane on London -Dublin flight"
Plussat: "Just a pleasant flight with pleasant crew. Couldn't ask for more!!"
Plussat: "Quick efficient flught"
Miinukset: "Didn’t pay for priority booking as I had my seat prepaid and only one bag . Why would you pay for priority booking?? I think the system could be simpler"
Miinukset: "Toilets needed a good clean, they also smelled stale"
Plussat: "The staff were professional"
Miinukset: "Bad language and rude conversations by some passages."
Plussat: "Straight forward flight"
Miinukset: "Having to pay for my family to sit together, this could have been offered with the automatic seating allocation, there were lots of 4 seats together . It seems that you are intentionally separated so that you pay to change."
Plussat: "Quick announcement of gate"
Miinukset: "Eased through security in Lisbon; only to be left standing for at least 40 mind; no announcement from staff. In total our flight was delayed by 90mins and now we have missed our coach for the last leg of the journey! Not happy at all!!!"
Plussat: "Crew were nice"
Miinukset: "Seating was cramped"
Miinukset: "Delayed 3 hours and not updates or water available very poorly managed"
Miinukset: "We were told we had to go to the toilets before taking off as the Toilets were not working on the plane. Also the plane was delayed in taking off."
Miinukset: "Last minute rearranging if passengers so that those who had picked their seats ended up somewhere else... Not impressed"
Plussat: "Cheap fares"
Miinukset: "Front boarding stairs out of use - conjestion at rear boarding Extras for check-in return journey"
Plussat: "The boarding system"
Miinukset: "The delay"
Plussat: "Crew were nice and pleasant need one of the newer planes on lanzorote route the seatbelts were too short and it was an older plane ✈️"
Plussat: "The crew were quick and efficient"
Miinukset: "The flight was delayed and we had to stand outside on the tarmac in the freezing cold for about twenty minutes before we were allowed to board."
Plussat: "The height"
Miinukset: "The screaming baby"
Plussat: "Flight was quick and easy."
Miinukset: "Boarding process was a little slow."
Miinukset: "Flight was delayed took forever to get us on the plane"
Plussat: "Plane new and flight good. Plane landed on time. Crew pleasant"
Plussat: "Boarded quickly and smoothly, and landed ahead of time. Offloaded very quickly and smoothly also."
Plussat: "Male member of cabin crew was funny, friendly & proffessional"
Miinukset: "No prosecco immediately after take off!"
Plussat: "Left on time,arrived early."
Miinukset: "All the steps to board plane."
Plussat: "Everything about it was smooth and easy"
Plussat: "No panic"
Miinukset: "Bad job with customers. Sorry."
Plussat: "It landed on Dublin"
Miinukset: "It was late"
Plussat: "Delayed take off , arrived a head of time"
Miinukset: "Lack of information for delay"
Plussat: "The cabin crew were very friendly"
Miinukset: "The queuing for boarding and the speed for boarding was bad"
Plussat: "Getting off the plane at the other end, eventually."
Miinukset: "The massive delay, the move of gates to the other end of the airport only to get onto a bus and then wait 15-20 minutes to get off the bus and onto the plane. Even an offer of free coffee on board would've been nice but nope, just a few apologies over the PA."
Plussat: "But quick boarding glad I had priority"
Plussat: "Crew jokes eased the tension after the flight was delayed"
Miinukset: "Flight delayes"
Miinukset: "I don't like the fact that you have to pay to sit with your companions. As a protest for this I refuse to buy any food or drink on the flight."
Plussat: "Good coffee (for £3)"
Miinukset: "Flight was delayed for an hour. Looked like the crew were a bit overworked."
Miinukset: "Ryanair's new random allocation for the seats is a joke. They are trying to make the most money off their passengers. I've flown with them for the past 5+ years and this is the first time I've encountered this nonsense."