Etsi halvat lennot reitille Helsingistä $[44-Kap Verdeen

Plussat: "Amazing crew"
Miinukset: "Food was ok. Seat was crowded. Everything else was excellent."

Plussat: "TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable."
Miinukset: "TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever."

Plussat: "Food was great, seat was amazing"
Miinukset: "Boarding was done by bus and it took too long and it want comfortable"

Plussat: "NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES"
Miinukset: "EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS"

Miinukset: "We had to pay $120 for a checked bag because it “weighed too much”. The lady at the check in counter said they were weighing everyone’s at the gate so there was no way to get around it This however was a lie and they were not checking weight and people got on without having to pay the outrageous fee"

Miinukset: "Not missing our connection due to delays."

Plussat: "Everything was on time"
Miinukset: "Lots of hidden fees, horrible customer service, no flight entertainment available, seats were uncomfortable. Definitely would not recommend"

Plussat: "The overall experience was great"
Miinukset: "It was indeed a good experience"

Plussat: "very pleasant all cruise, and food very delicious"
Miinukset: "nothing"

Plussat: "Overall was ok gor a very cheap flight considering it is not a lowcoster."
Miinukset: "Very incomfortable seats. Hardly reclign, no leg room. I am 5’8” and slim and it was tight."

Miinukset: "At checkin in Miami, Agent at the counter was utmost arrogant with no customer skills whatsoever, lack of manners, the whole counter operated like some bad dream circus. Luggage fee you learn about at checkin is the cheapest scam ever!"

Miinukset: "Boarding took longer than expected. Flight was delayed then was delayed a second time once everyone was boarded. Smaller plane than the usual TAP planes, but okay flight."

Plussat: "Belam cake was lovely !"

Plussat: "The hospitality was perfect"
Miinukset: "None"

Plussat: "Nothing"
Miinukset: "I paid for the upgrade to business class and is like wasting money, the seat on business class was not working good"

Plussat: "overall good service; seats are full recline leaning type, which isn't the most comfortable solution, but ok."
Miinukset: "TAP connecting flight was three hours late"

Plussat: "Nothing. Their mistakes caused an awful experience. And a 24 hour trip from the east coast to Italy is ridiculous."
Miinukset: "I was livid by their unapologetic nature, their disorganization, their delays, the fact that every customer service agent said something different, the fact we had to pay for bags twice as a result of their delays. We should t have to do extra work to get reimbursed after the fact. They should not charge us right the. and there. It’s stealing. They cost us money and we didn’t get what we paid for."

Plussat: "the crew was amazing and very polite"
Miinukset: "the screens weren’t touchscreen and the headphones had to be held in a certain position to work. they also charged us the monthly salary of a mcdonald’s employee for bags..."

Plussat: "Staff were pleasant"
Miinukset: "The 2 hour turned 3 hour delay. Lack of organizational during check in. Had to show our documents 4 times within 10 meters."

Plussat: "The stewards and stewardessen were very professional and friendly"

Plussat: "Staff courteous compared to our previous TAP FLIGHT"

Plussat: "Excellent Service - pleasant flight - comfortable seats"
Miinukset: "Poor entertainment system"

Plussat: "Anything I liked feels inconsequential."
Miinukset: "My wife and I arrived to the airport for our honeymoon extremely excited. We had been saving for our trip to Italy for months, and we were finally going to get things started. Everything fell apart when we went to check in and we were told that my wife couldn’t use her ticket because she had changed her last name. We were told that there was no way that the name on the ticket could be changed because of TSA regulations. Of course, we were also told that we could have changed the name had we purchased a more expensive ticket. In other words, we were lied to and told the issue was regulation, when really they wouldn’t help us because we couldn’t afford a more expensive ticket. The only help we were given was the pleasure of paying over $1,500 more to get my wife on the flight. I am in the process of trying to get this refunded, but as of now we have paid twice for my wife to fly, and neither ticket has been refunded. We may have accidentally broken a rule, but the only function that rule seems to have is to make us pay twice for the same seat. As of now, I would never fly this airline again, and I would warn everyone away from it. I will update this post if TAP does the right thing by two honeymooners."

Miinukset: "I needed to cancel my trip and no one could help me. Even with a fee!"

Miinukset: "The flight to NY was so cold that I had to wear my winter coat and hat the entire time and I was still cold."

Plussat: "good movies for the long flight. friendly staff."

Plussat: "Employees are very nice."

Plussat: "Nice crew."
Miinukset: "Entertainment. Small spaces."

Plussat: "On time"
Miinukset: "Been charged for a baggage fee even if I shown the crew that it was written FREE on my confirmation email. I shouldn't had to pay for your illegal (wrong information) email and miscommunication. It costed me 2 times $45 for it"

Miinukset: "Be aware at check-in. It seems TAP never keeps the promise on the seats you reserved/paid for. The seats reserved appear in your e-ticket and in their app after purchase. But at check-in you find you were moved to the back and to the middle. All good seats gone. Has happened frequently with us!"

Plussat: "Seats felt smaller than most international flights"

Miinukset: "Your change and return policy is a ripoff."

Plussat: "On time, no mishaps."
Miinukset: "Entertainment system was very old and only partially working."

Plussat: "Friendly air hostesses"
Miinukset: "Too much security check at the airport due to the U S Homeland requirements"

Plussat: "Staff was friendly and somewhat helpful, they were able to offer some compensation and hotel."
Miinukset: "I was placed on standby for my flight and ultimately did not get a seat. It took two hours to get a new flight sorted out and it didn't leave for 2 days. A massively inconvenient experience as I had a conference to attend and missed two days."

Plussat: "Excellent service on board and at the ground... Very convenient United conection in the US :)"

Plussat: "Nothing"
Miinukset: "Flight was overbooked by over 20 people and even though we got the airport 2 hrs early to check in we were bumped from the flight. Next flight available was not for over 8 hrs later that day. Rude and not helpful employees. No gate announcement when flight was then delayed. Most American size carry one do not fit in overbooked head and was forced to gate check."

Plussat: "They fed us and provided good entertainment. Seats have plenty of room and are comfortable."

Plussat: "the crew were amazingly warm, professional and attentive."
Miinukset: "no food option without a dead animal in it"

Miinukset: "No water, but it's a short flight so they probably just didn't have time."

Plussat: "Offered food, left on time, arrived on time. Seat next to me was empty."
Miinukset: "Turbulence, only one check in line at the gate."

Plussat: "They squeezed a meal into a 2 hour flight."

Plussat: "The flight left later than expected because the boarding process didn't start till 5 minutes after the scheduled departure time. The service on the aircraft was very nice though"

Plussat: "Great service, spoke English, and offered a meal for the flight! Fantastic, will fly with TAP Portugal again."

Plussat: "Loved that seats were new and comfortable. The entertainment system was also newly updated and had plenty of options for everyone."
Miinukset: "Only thing I didn't like was that the airline doesn't offer wifi!"

Plussat: "the flight itself was great"
Miinukset: "the airport in Lisbon is really disorganized with few people to check all the passports, so it took a long time to get to the connecting flight."

Miinukset: "Lisbon airport. Very antiquated, under-developed compared to other European capitals. Also, for major inter-city flights, it shouldn't be necessary to use external stairs to board a plane these days!"

Plussat: "Me encanto el asiento que me asignaron y que las películas se pudiera escuchar en español. Gracias Tap Portugal por ese viaje tan cómodo"
Miinukset: "Que no tenían la hoja de migración para entrar a EUA en idioma español solo en Inglés y Portugués"

Plussat: "Everything was perfect. More than I expected and would certainly fly with them again."