Etsi halvat lennot reitille Helsingistä $[53340-Longyearbyeniin

Miinukset: "The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me."

Miinukset: "Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge"

Miinukset: "at least offered free water."

Miinukset: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"

Plussat: "Professional and courteous crew"
Miinukset: "Nothing, was a pleasant flight"

Plussat: "Boarding was easy and efficient. Flight was short but the flight attendants were quick with the drink service"
Miinukset: "We were a few mins delayed after we had already boarded"

Miinukset: ""sporty" landing in Washington :)"

Miinukset: "From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time"

Plussat: "The crew was amazing but delays upto 2 hrs"
Miinukset: "Nothing as not in control"

Plussat: "Seats ok. Crew very nice."
Miinukset: "Short flight but entertainment is always a nice thing to have"

Plussat: "Efficient friendly service."
Miinukset: "We were economy so no food was provided, as expected so cannot rate. No entertainment was offered either."

Plussat: "Planes are newish and comfortable. Decent amount of room in economy. Very good entertainment system with a not of great Nordic content (Swedish, Danish and Norwegian movies) Food was pretty good for an airplane. The service is excellent. I slept through the meal service, but they still made it a point to get me a meal when I woke up. Old fashioned tea and coffee service, with a steward going up and down the aisles with proper tea and coffee pots. Very professional, a high end feel to everything."

Plussat: "Everything was bearly acceptable"
Miinukset: "I asked the stewardess if she could fill my water bottle and was actually told that only one glass of water per person was allowed! Next time I would try Norwegian Air, which is known as a budget airline."

Plussat: "Plane seemed new and modern. Friendly staff, attentive."
Miinukset: "Only one side of my headphones worked, seats not very comfortable."

Plussat: "The only thing that saved the flight was a good crew and decent food."
Miinukset: "My husband uses a wheel chair and a delightful attendant wheeled him and about 20 other passengers to a very well equipped handicap area. There we all stayed until finally we demanded that we be taken to our flight which was supposed to leave in about 10 minutes. When we boarded the plane all the other passengers were already there and I was the last one on. All the overhead bins were taken and I had to put my carry-on under the seat which left me with almost no leg room. By the time we arrived in SFO my thighs and back hurt so much that I was worried maybe I would require medical attention. Which fortunately was not the case. It was luck that I had a bag that would actually fit under the seat."

Plussat: "Great flight on SAS"
Miinukset: "Very good food and outstanding choice of movies as entertainment."

Miinukset: "I had a middle seat."

Miinukset: "my ONLY complaint is that I preordered a VEGETARIAN meal and got a VEGAN meal. NOT a big deal, but they should be aware of the difference."

Plussat: "Friendly staff. Great hot fresh bread! On time."

Miinukset: "How possible with any criteria could charge 33€ for 1.5 such exagerate no good company at all .."

Plussat: "No comment since very short flight."
Miinukset: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."

Plussat: "This is obviously a very well-run airline. Boarding was efficient, the crew were warm and professional, and the overall feel of the aircraft was very Scandinavian-cool. I was most impressed with the meal service. We were served twice on our 9 hour flight, and both meals were hot, healthy, and the best I’ve had during a flight. The passenger in front of us was having a hard time with her sinuses, and the flight attendant (whose name I wish we had gotten) was very attentive and concerned for the comfort and well-being of the passenger. She insisted on doing anything she could to alleviate the woman’s difficulty. It is clear that the crew care about the passengers’ experience."
Miinukset: "We were unable to sleep at all during our overnight flight and landed pretty exhausted. Our seats were comfortable (complete with a moldable headrest to keep your head from bobbing around) but we felt too upright to fall asleep. The passenger in front of us reclined, but we were concerned about reclining into the already tight space of the passenger behind us. So we weren’t able to sleep, despite trying to get comfortable/somewhat horizontal. It seemed to be a mixed bag of asleep and awake passengers on the flight, so some people were unaffected by this issue."

Plussat: "Nothing!"

Plussat: "Everything about the flight was fine. Boarding, flying and retrieving luggage were all standard and went smoothly."
Miinukset: "I was upset that neither Kayak nor SAS provided any information about our ticket being a basic, basic ticket, by which I mean, did not include any checked luggage allowance in the price of the flight. I ended up paying 140 additional Euros for two bags. It appears that SAS's pricing is gaming the system when searching for flights or that Kayak is not being up-front about the type of fare they are advertising."

Plussat: "Nice flight, comfortable seating, blankets/pillows/headphones were provided, and food was good."

Plussat: "Cheap, more than basic, and comfortable. No major complains."
Miinukset: "The o my thing that could be improved is a lrger selection of movies, and better food. Food is acerage compared to everything else."

Miinukset: "No food, no entertainment"

Plussat: "Crew were good. Plane new and clean."
Miinukset: "I think the only free drinks are tea and coffee."

Plussat: "Boarding was quick and efficient."
Miinukset: "Flight attendants were not friendly."

Plussat: "Went to help desk in Stockholm on arrival to change seats. Earlier flight with better seats at no additional charge was offered and taken. Easy boarding and nice short hop to Oslo."

Miinukset: "flight was delay for 30 mins. then another 30 mins because there are 15 passenger that miss their flight due to delay or there is not enough flight to transport them to Longyearbyen the next day. We are force to wait a total of more then a hour to board them and stuck on plane. And ofcuase when we landed. My SAS go luggage is last to come out because the late arrival passengers luggage all come out ahead. It is a most terrible experience I ever had with a SAS flight. Might as well consider flying norwegian airline!"

Plussat: "All good with SAS. Not good with me. I forgot to ask for a window seat."
Miinukset: "I makes down for food and entertainment but food could be bought and provided entertainment is not necessary for short flights with such good views of beautiful Norway."

Plussat: "Quick flight"
Miinukset: "1 hour delays and 70 euro bag fee"

Miinukset: "Discovered that I would have to pay 70 euro for my bag check-in. Not fun at all."

Plussat: "The flight was good : excellent pilot and crew. Good takeoff and landing. Short but sweet flight."
Miinukset: "Leg room is a nit short for tall people. Everything else was great."

Miinukset: "No one from the flight crew gave us the border card. We waited in the border line only to be told once we reached the front that we needed to leave the line to fill one out. No guest on the Oslo to Edinburgh flight was given one."

Miinukset: "During online check in and through the website, I was informed that I would be able to have one free checked bag. I was never prompted that I would have to pay additional. However, when I arrived at the airport, I was told that I had to pay an additional $75 to check my bag in even though my boarding pass stated I was able to check in one bag. I was then pushed back and forth through the airport to complete this process. I would have liked to be given warning if I had to pay any additional costs."

Plussat: "Short flight, friendly crew."

Plussat: "The food and movies were good."
Miinukset: "Didn't have enough money to sit in a seat with leg room."

Plussat: "Passengers nice"
Miinukset: "Food options not everyone eats chicken"

Miinukset: "Route not following great circle, takes too long for CPH-BOS, should be 6.5 hours."

Miinukset: "I missed my flight due to car troubles and has been very difficult in trying to get a refund for my flight. SAS was very unhelpful at the airport I had to go to Delta and purchase and entirely new flight!"

Plussat: "Crew"
Miinukset: "We boarded late. There was no boarding announcement. A guy walked up in front , as to wait for the announcement and she waved him up. The rest of the gate just started forming several lines. Very unorganized. The we sat on the plane for about a half hour. At least there was an announcement that two people were missing so they had to remove their luggage. 40 minutes late into Longyearbyen."

Plussat: "flight was on time"
Miinukset: "Packed flight. No food available ( even for purchase) in economy"

Plussat: "Uneventful flight. Adequate legroom. On time flight schedule"
Miinukset: "No complaints"

Plussat: "The flight crew (flight attendants are the best I've encountered in terms of tone and hospitality) cleanliness, the food, frequent offers of water, your own TV and numerous options for entertainment and ability to track flight"
Miinukset: "Like the sleek style but still wish there was a little more leg room"

Plussat: "Overall the flight was ok."
Miinukset: "Each time I fly SAS, it seems that a service that was free must now be paid for."

Miinukset: "Lost 4 out of 10 pieces of luggage from our group, and damaged one piece. Got 2 pieces of luggage 5 days later, one piece 7 days later, and the last one 9 days later."

Plussat: "Everything went as planned, good terminal for connecting flights"