Etsi halvat lennot välille Helsinki-Vantaan lentoasema - Pekingin Capital kansainvälinen lentokenttä (HEL - PEK)

Plussat: The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!

Miinukset: I did not like the fact that the United flight I came in on was over a MILE of corridors away from the outgoing flight.

Miinukset: I wasn’t able to fly because my passport was stolen

Miinukset: The boarding gate has too little space and was chaos.

Plussat: Nothing at all.

Miinukset: Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why.

Plussat: On time, nice breakfast

Miinukset: Not enough leg room, same as everyone

Plussat: Everything

Miinukset: Everything

Plussat: Nothing. See below.

Miinukset: Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct.

Miinukset: Very slow service at checkin, was not even available when I arrived at the airport

Miinukset: The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!

Plussat: The staff tried to help me when it was evident we would not arrive on time

Miinukset: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.

Plussat: Staff very pleasant

Miinukset: Evening snack was not the greatest breakfast was pretty food

Plussat: Nothing

Miinukset: Everything

Plussat: I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

Miinukset: They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

Miinukset: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Plussat: Nothing

Miinukset: Late

Plussat: quiet cozy welcoming resort.

Miinukset: No mention to which terminal in Moscow

Plussat: The person at the check in counter was pleasant.

Miinukset: Pretty much everything else.

Miinukset: Everything was great!

Plussat: smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value.

Miinukset: having to come back from vacation!!

Miinukset: I did not like the fact that the United flight I came in on was over a MILE of corridors away from the outgoing flight.

Plussat: The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!

Plussat: I have never been treated so poorly by counter people in my life!

Miinukset: After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!

Miinukset: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Plussat: No problems for the price

Miinukset: Ok no problems for the price

Miinukset: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

Plussat: Nothing

Miinukset: Had to process in and out of immigration then back into airport No transit area

Plussat: Everything was on time and efficient.

Miinukset: Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com

Miinukset: I wasn’t able to fly because my passport was stolen

Plussat: smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value.

Miinukset: having to come back from vacation!!

Miinukset: Very slow service at checkin, was not even available when I arrived at the airport

Plussat: Shirt flight but well catered, boarding was efficient and quick.

Miinukset: Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside

Miinukset: The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!

Plussat: The staff tried to help me when it was evident we would not arrive on time

Miinukset: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.

Plussat: Take off and landing on time Crew polite and efficient

Miinukset: One meat portion was finished. Not able to recieve what I preffered

Miinukset: Babies crying everywhere and the crew doesn't do anything about it

Plussat: Enough leg room

Miinukset: Bad food, no water is offered between the meals, apothetic attendants.

Miinukset: No mention to which terminal in Moscow

Plussat: Nothing

Miinukset: Late

Plussat: Everything

Plussat: I liked playing tetris and pacman with a controller that was like that of a console. My flight had a lot of empty seats, and I noticed they staggered the seating so that there was nobody in front of me or behind me. Flight crew was genuinely nice and helpful even though we didn't speak the same language. The little cup holder was actually pretty cool. There even seemed to be ample leg room compared to other Chinese international flights I've been on. I've flown previously with china southern and China eastern, so that is my basis for comparison.

Miinukset: They didn't give me boarding passes for both flights (had a long layover in china). Other airlines printed both at the start of trip. This added quite a bit of confusion for me, seemingly unnecessarily. Also, I'm a bit disappointed in their free hotel room deal for long layovers. When I had a long layover previously with either china southern or china easter (can't remember which one), I got my own free hotel room, a free meal, and a free ride to and from the hotel. That was a real perk for my 12 hour layover. The deal with xiaman is you get a free hotel room, but you have to share it with a stranger of the same gender, and you have to pay for taxi to and from the hotel. Although you do supposedly get a free meal, I chose not to take them up on the hotel offer. Instead I took them up on their transfers lounge. This is a dark, quiet room full of dingy, dirty padded chairs and people sprawled out and snoring. I would have stayed more than 15 minutes if there were more phone charging plugs, but instead I went and ate mcdonalds and found a plug in at the kfc. Aside from all that, I would suggest getting some better Hollywood movies to choose from, as xiamen's competition has them beat there as well, in my opinion.

Miinukset: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Plussat: Flying with KLM is a pleasure

Plussat: Great service

Plussat: Crew was awesome

Miinukset: .

Plussat: Face recognition was amazing

Miinukset: Too hot on plane

Plussat: smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value.

Miinukset: having to come back from vacation!!

Miinukset: The boarding gate has too little space and was chaos.

Plussat: Loved the German touches like real silverware, good wine, and German movies with English subtitles! Also appreciated lots of liquids and never had to go searching for hydration.

Miinukset: Everything was great until we landed and I stood up in the aisle. A woman two rows behind opened the overhead compartment and pulled her huge backpack out, landing it right on my head! OUCH! I scolded her and she apologized, but, REALLY? Perhaps the crew needs to reiterate how dangerous this is to do! My head still hurts a little on top, almost a week later. Ugh.

Miinukset: Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com