Etsi halvat lennot välille Helsinki - Phuket

Miinukset: It was cold and the blankets got collected 45 minutes before arriving. Well, we had to wait 30 more minutes to get to a gate and I was freezing!

Plussat: Entertainment is epic. Speed to get luggage and depart airport was excellent.

Miinukset: Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot.

Plussat: the place of my seat on the plane.

Miinukset: The food, seat, space, & baby Control

Plussat: Lamb and chicken were good but kids didn't like the kids meals..

Miinukset: 2 of the female crew members had attitude problems when asked simple questions by passengers. One was an Urdu speaking flight attendant and the other was a blonde woman. Regret I didn't get their names. Please work with them on being nicer with passengers.

Plussat: very friendly, courteous staff comfortable seat

Miinukset: check-in process was confusing

Plussat: Crew member was very friendly and smiled all the time. My kids were hungry and they offered two sets of meals for both of them.

Miinukset: Entertainment/movie was nil. No personal entertainment screen.

Miinukset: Couldn't reach airline by phone to change my flight. After several attempts and an hour on hold they disconnected. Website won't help. Air China isn't a reliable airline.

Plussat: Nothing

Miinukset: Lost our bags twice and 19 hr flight became 31 hours to get to our destination. Now return flight is already delayed 1 1/2 hours

Plussat: In-flight entertainment choices.

Miinukset: It was a long flight, frequent offers of snacks and drinks would’ve been great.

Plussat: The crew was super nice

Miinukset: Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time.

Plussat: Everything alright

Miinukset: Delay delay delay and i have to stay in hotel

Plussat: Nothing

Miinukset: Delayed 8 hrs ZERO customer service on the ground Landed a mile from the terminal and had to walk through sideways rain Checked luggage was soaked when it came out

Miinukset: delayed and shitty

Miinukset: 1 hour delay no reason given

Plussat: On time, low cost, efficient and quick boarding, hot meal, great service!

Plussat: very nice crew

Miinukset: my baggage was lost

Miinukset: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Plussat: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Miinukset: Food quality was not so good.

Plussat: Great airline

Plussat: Very efficient check-in and boarding procedure. Comfortable seats.

Plussat: - the crew did their job efficiently

Miinukset: Boarding: no signs to differentiate between the new passengers vs. those connecting Food: substandard, tiny portions Entertainment: none!!! Comfort: worst seat ever experienced. It slopes forward and doesn't lean back at all. The head rest also leaned forward and caused neck pain.

Plussat: Nothing

Miinukset: Delayed 8 hrs ZERO customer service on the ground Landed a mile from the terminal and had to walk through sideways rain Checked luggage was soaked when it came out

Plussat: The plane is obviously older, but kept in very good shape. It is clean and well maintained. Food was offered after takeoff, but I didn't eat. Comfortable seats with both a blanket and pillow.

Miinukset: I emailed to confirm my flight two weeks in advance. I was told in was good to go. I arrived at Shanghai airport to go to Hong Kong I check in with the airline and they tell me my flight was cancelled. I was angry and upset that I was put in this situation with no advance notice of the flight being cancelled. I feel this is poor customer relations especially because we were traveling out of foreign country and no experience traveling to China. Thankfully the airline got us on a different airline flight and our plans were not disrupted too bad. After this incident I didn't feel comfortable using you site for travel.

Plussat: June Yao is a no frills discount carrier & I had a really good flight. No delays, quick boarding, pleasant staff. I would fly them again without hesitation.

Plussat: Getting from A to B safely. Some of the crew were extremely helpful and sweet.

Miinukset: When we checked in, the lady said we would not have to claim our bags until our final destination. Well, we did. That's all! :)

Miinukset: We sat on the tar mac for more than 90 minutes. I showed my e-ticket to the crew and they checked to find out that the delay was due to fog in Shanghai. Because I had to pick up my checked bag and go through the complete security check I was lucky to make the next flight.

Plussat: Amazing crew, great seating area and tasty menu.

Plussat: crew handled the tough crowd well, but were not extremely hospitable

Miinukset: food was disgusting

Plussat: Flight attendants were very friendly, professional and helpful

Plussat: Crew will do anything to help

Miinukset: I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland

Plussat: The service is amazing .. the crew took care of us well.

Miinukset: Not much .. its a comfortable short flight.

Plussat: Everything was great.

Plussat: The service was great, crew was sweet and accommodating, food was good

Miinukset: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Plussat: Amazing crew. Great food

Plussat: Seat was comfortable, food was surprisingly good.

Miinukset: Nothing

Plussat: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Miinukset: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Plussat: Crew great.

Miinukset: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Plussat: Crew is amazing

Miinukset: Nothing

Plussat: Very efficient check-in and boarding procedure. Comfortable seats.

Plussat: The plane is obviously older, but kept in very good shape. It is clean and well maintained. Food was offered after takeoff, but I didn't eat. Comfortable seats with both a blanket and pillow.

Plussat: Will take it again.

Plussat: Food was OK. Beyond expectations.

Miinukset: Late departure, no entrateinment system.

Miinukset: The flight attendant actually worked very hard. But I don’t think they have enough people working in the economy. I asked for a cup of coffee twice from 2 different flight attendant. Never got it

Plussat: Nice flight attendants.

Miinukset: The flight was scheduled to leave at 9:50pm and it didn't take off until midnight. The many delays appeared poorly handled and communicated, and I spent an hour on the runway before takeoff.

Plussat: Crew are friendly

Miinukset: Flight was late, seat tray was dirty, and entertainment system hard to use.

Miinukset: It was perfect

Miinukset: Horrible rude counter people at checkin, using threats and yelling they insisted on checking handbag which caused an hour delay to retrieve. And during stopover did not have food, computer and other items in handbag. Highly do not reccomend airline

Plussat: The crew made it an awesome experience! Flight was on time, even early!!

Miinukset: There is no entertainment except for Business Class. Would be nice to watch a movie to pass the time.

Plussat: Eveiting

Plussat: Flight was smooth, crew was nice

Miinukset: Our 3 luggages are lost. Three days in Italy, me and my 2 boys have no clothes and no toiletries. We’ve called Aeroflot everyday and still haven’t been found. This is the first time in my life I’ve lost my luggages.

Plussat: Efficient and on time.

Miinukset: All fine.

Plussat: Turkish Air’s boarding is very good and their food and entertainment is good

Miinukset: I have flown many international miles and many with Turkish Air. I have seen them go backwards as an airline these past 9 years. No more Premium Economy and very small seats, no more hot towels b4 takeoff, unbearably hot cabins, no good snacks on long flights, etc.

Plussat: Crew was professional, food was good.

Miinukset: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

Miinukset: Squawking brats the whole 10.5 hours of the trip to IAD.

Plussat: None

Miinukset: newer aircraft, better seats, better in-flight food (for business class)

Plussat: The plane is obviously older, but kept in very good shape. It is clean and well maintained. Food was offered after takeoff, but I didn't eat. Comfortable seats with both a blanket and pillow.

Plussat: Above

Miinukset: Nothing

Plussat: Will take it again.