Etsi halvat lennot välille Helsinki - Phuket

Plussat: The direct flight is great! Especially traveling with kids.

Miinukset: The flight took 45 minutes longer than scheduled even though we departed on time. Also I have young children and they played some action movie with shooting and killing and It was hard to distract my kids from watching that.

Miinukset: When I arrived to the airport I was informed that my flight is cancelled. They found me a new flight instead, 40 minutes earlier than the original one. Which was fine. But I didn't get information in advance, and some not nice experience while not knowing if there would be another flight instead of the cancelled one.

Miinukset: Sichuan Airlines changed the flight time forward to 1525 from 1605 with no notice. The Flight was not posted on the departure board until it was time to check in leaving us confused as to whether the flight was going or cancelled.

Miinukset: The check in staff extremely rude and unprofessional. You can’t check your bag into your final destination You also must go thru immigration and customs in Chengdu

Plussat: Yes!

Miinukset: Lower the price and keeping up the good work!!

Miinukset: Extremely bad service at the ticket counter. Really disappointed, really disappointed

Plussat: Service and food.

Plussat: I was unable to board the flight so there is nothing to talk about.

Miinukset: Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.

Plussat: Quick boarding and departure. Good selection of films.

Miinukset: Customer service. Leg room.

Plussat: Na

Miinukset: Na

Miinukset: It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours

Plussat: Crew was great, seat was comfortable, adequate legroom.

Miinukset: Children should be located in one area of the cabin, so they don't disturb all other travelers.

Plussat: Yes, crews and comfort were amazing.

Plussat: Fast boarding, on time, movies.

Miinukset: Softer seats. Better food. Seat parents with their screaming babies and children in the back of the plabe!!!

Plussat: Plane was large and comfortable.

Miinukset: Boarding was chaotic and confusing.

Plussat: Amazing crew!

Miinukset: The seats were not the best and it would have been nice to have a meal other than just a small breakfast.

Plussat: overall service and the crew.

Miinukset: more comfortable and spacious seats

Plussat: all procedures at both airports took 15 minutes

Plussat: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Miinukset: New chairs

Miinukset: It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours

Plussat: Everything was on time and the food and service was good.

Plussat: Seat worked as designed Got some sleep Crew was helpful

Miinukset: Better selection of movies; too much violence, foul language, sex and nudity - a better reflection of the food life.

Miinukset: Would be nice if they offered hot towels for the Economy passengers.

Plussat: Very nice service roomy aircraft A350

Plussat: yes. great travel and crew

Plussat: The crew was amazing

Miinukset: The tv didn’t work throughout the whole flight. Very uncomfortable seats

Plussat: Amazing staff, clean plane, good food, comfortable seats in business

Miinukset: Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous.

Miinukset: Earphones never connects at my seat either other seat it’s was little hard to watch movies

Plussat: Food was good. Flight was very organized.

Plussat: Same again. A good flight and well fed.

Plussat: Flight was nice and on time

Miinukset: No toothbrush toothpaste and eyes shades provided

Plussat: crew was super attentive, seat was very comfortable, but a few of the buttons did not work properly.

Miinukset: Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means

Plussat: My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip.

Plussat: Na

Miinukset: Na

Miinukset: When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks

Plussat: TV on board

Miinukset: The crew is absolutely unfriendly. I felt down from escalator after registration on the flight. I asked the stewardess to move me to places of increased comfort, as my knee was swollen and I could not bend it. The stewardess answered that they have no competence to transfer me to these places.

Plussat: Everything

Miinukset: Everything

Plussat: Yes!

Miinukset: Lower the price and keeping up the good work!!

Plussat: Crew were very hospitable and helpful.

Miinukset: More leg room on long international flights.

Miinukset: Economy seating is extremely narrow!

Miinukset: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.

Plussat: business class electric sockets and good leg space, on time

Miinukset: lagguage handling upon arrival was mediocre

Plussat: Service, food

Plussat: timing, safety, captain take off and landing

Miinukset: squeezed chairs like low cost flights luggage damage found upon arrival and no-one to handle this but to return back into the residence country Aeroflot office to request the claim !

Plussat: Crew was professional, qiality of food great

Miinukset: Boarding is better done row-wise than by alphabetical groups which is arbitrary

Plussat: The crew was cool.

Miinukset: More flexibility in terms of upgrading seats and changing flights while at the airport, especially if there is availability.

Plussat: ?

Miinukset: No

Plussat: Crew wax amazing

Plussat: Cathay Pacific and crews were really good.

Miinukset: I suggest no seating reservation online.

Miinukset: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.

Plussat: Yes!

Miinukset: Lower the price and keeping up the good work!!

Plussat: I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space.

Miinukset: Categorizing travellers together.

Plussat: Helpful friendly staff serving on a clean, modern plane, with meal service on even two hour (international) flight. Great value.

Miinukset: Most flight attendants have only limited English ability, but it’s enough for basic communication. Very friendly and helpful in Chinese though!

Plussat: Seat was great. Bedding good.

Miinukset: Meal service was rushed with all courses being delivered literally one after the other.

Plussat: Outstanding Crew Service! Very attentive to passengers

Miinukset: Improve Ear Phones given to Business Class Passengers. Overall quality of units r cheap looking. Sound quality is also exceedingly mediocre

Plussat: clean and new plane with enough rrom for decent comfortable foos was ok, fish dish was a bit too salty.

Plussat: Seat was very comfortable. Very helpful crew.

Plussat: No comments

Miinukset: No comments

Plussat: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases

Miinukset: Organisation at the airport