Etsi halvat lennot reitille Helsingistä $[15957-Portoon

Plussat: "Lufthansa is a great airline."
Miinukset: "Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet...."

Plussat: "on time; boarding was smooth; leg space was good"
Miinukset: "wifi was not working; food was below average; movie selection options poor"

Plussat: "Boarding was quick and good"

Plussat: "Crew was attentive and friendly."
Miinukset: "Food was not that good, flight was over an hour late causing us to miss our connection in Frankfurt. Consequently we were also charged for our car pickup in Prague. Overall, not impressed with Lufthansa."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Great food. Plenty of restrooms"
Miinukset: "Late arrival. Had to run to catch the next flight"

Plussat: "Yes"
Miinukset: "No"

Plussat: "Lufthansa is just the best. The flight crew was so pleasant the entire trip and they work very hard to make sure the passengers are comfortable. The food was even good! Lots of perks included--free wine, beer, etc. along with headsets for the movies."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Timely departure and arrival. Friendly and effect I’ve staff. Despite close connection in Frankfurt, luggage made it with me to Atlanta."
Miinukset: "Classical music selection was extremely limited. Complementary headphones were inferior to the point of being useless. I could understand only a small amount of the dialogue until I switched to my own earphones."

Miinukset: "I was told there was no meal included because of the fare I paid. I paid $1100.00. I have never experienced this, even on round trip cheaper flights and I fly to Europe every year."

Plussat: "Flight was on time, and smooth. Food was OK. Very efficient crew."
Miinukset: "Wheel chair accommodation in Frankfurt is poor, doable but not to the US standards. Lufthansa gate staff member took us to the wrong elevator, ended up outside security and had to go through security screening all over again, now late for flight and not early boarded. Was told she was only on the job for 2 weeks, I don't blame her for her incompetence I blame her management! Plane was loaded on the tarmac via a bus for a large international flight...no gate?? Seats in economy class are equivalent to those on a domestic flight, fairly uncomfortable on a 12hr flight. Many of the entertainment choices were not available, you can select it but all it plays is a short commercial."

Plussat: "Review for Eurowings"

Plussat: "Nice Biz Class with typical empty center seat. Pleasant FAs."
Miinukset: "No complaints."

Plussat: "Flight info from Kayak was excellent and up-to-date, more so than the airlines."

Plussat: "Crew was very professional, seating comfort excellent, flight very little turbulence, close to estimated arrival time, overall a good experience."
Miinukset: "Luggage waiting time too long, my suitcase was badly damaged rendered unusable, came to a compensation agreement which was acceptable to me at the time since I was pressed for time to catch the train I had a reservation for. But still will not buy me a new suitcase."

Plussat: "In the end I made the flight."
Miinukset: "Couldn’t add my baggage online thus resulting in a penalty for paying at the airport. Also ticket was booked by Kayak as a standby without alerting me."

Plussat: "friendly service"
Miinukset: "no head support"

Plussat: "Loved the snack choice"
Miinukset: "No complaints"

Miinukset: "More food favorites"

Plussat: "Nothing!"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Comfortable for a short flight. On time."
Miinukset: "Had to go through security and passport control a second time made the 1 hour connection stressful"

Plussat: "everything was good."
Miinukset: "It was no choices with meal because everybody took the chicken. Food can be better. Stuff can be more cheerful..."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "the seats are comfortable, food is good and service is better than most"
Miinukset: "That it took a while to get on plane because of security but thats how it goes"

Plussat: "my favorite airline"

Plussat: "Food was just OK. Crew was nice."
Miinukset: "The München terminal by the gate has two antic wending machine that work only with cash. Nothing around once you pass security in that part of the terminal. Internet wasn't working either. Poor Germans, they lack ideas and money.... Then the plane had issues, we left 2 hours late because some Computer on board malfunctioned. Many people lost the connecting flights. Overall, I will avoid this airport, and flight path in the future."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Depart on time. Entertainment excellent"
Miinukset: "All good"

Miinukset: "Flight was late causing us to miss our connection to Las Vegas, NOT HAPPY"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Plussat: "Service,entertainment, and food. Easy check in"
Miinukset: "Cabin was too warm. No air vents in new aircraft so difficult to sleep."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Crew were delightful, kind and very helpful. Food was delicious and plentiful! For a small person, even a bit too much. Watched a movie I'd been wanting to see."
Miinukset: "Flight was regrettably, unavoidably delayed due to weather and another repair problem. Couldn't get comfortable to sleep and babies wailing."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Same as above"
Miinukset: "Same as above"

Plussat: "Worst flight experience EVER"
Miinukset: "Still have not found our lost bags"

Plussat: "Crew of Lufthansa is great. I am truly appreciative of their friendliness"
Miinukset: "It was 747-8 plane and I was in the middle of side seating. Maybe because it was the second leg of the journey, but i just felt I was cramped..I am 5'8 and 153 pounds! No fault of the crew though! Just the nature of the equipment. The previous leg from Delhi was on A-300 (double decker) and felt to have more space. If economy premium were a little more affordable, it would have been preferred"

Plussat: "crew was helpful, seats comfortable, leg space good, entertainment good. a good flight without incident. boarding and getting off plane went smoothly."
Miinukset: "vegetarian meal had no protein, just white rice. Vegetables were good. Breakfast meal was very light, almost all carbohydrate. Some protein would have been helpful."

Miinukset: "Entertainment didn't work"

Plussat: "I slept"
Miinukset: "I arrived at airport with my connecting flight at 9pm, there was no way to check my luggage until 4am. I could not go to transit hall until someone took my luggage so I was able to board but no place to leave luggage like other airlines, that was not fun since the transit halls had the sleep pods I could have used"

Miinukset: "My frequent flyer number did not show up"

Plussat: "Courteous crew"

Plussat: "Thanks"

Plussat: "Movie selection"
Miinukset: "Not enough beverages and the air conditioning wasn't working and made it really uncomfortably hot for most of the flight and it was miserable. Sorry just being honest"

Miinukset: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Plussat: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Miinukset: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Plussat: "Klm's consistantly high standards in everything they do."
Miinukset: "Nothing"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Pleasant crew. Appropriate and efficiently served snack."
Miinukset: "Boarding and disembarkation were slow."

Plussat: "Staff were professional and polite."
Miinukset: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Plussat: "Flight arrived on time"
Miinukset: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Plussat: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Miinukset: "Not being to help on the ground in Copenhagen with delta issues"

Plussat: "Boarding was quick and flight was calm"
Miinukset: "The coffe and breakfast."

Plussat: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Miinukset: "the headrest is hard. Apart from that- all was fine"

Plussat: "My seat"
Miinukset: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Friendly and efficient crew. Flights were on time if not even early."

Plussat: "The service"
Miinukset: "The food."

Plussat: "Crew was in a festive mood, the meal was unexpectedly delicious"
Miinukset: "Seats ok, but could be more comfy"

Miinukset: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "The staff tried to help me when it was evident we would not arrive on time"
Miinukset: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Plussat: "Good selection of movies."
Miinukset: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Plussat: "Good entertainment options. Nice flight attendants"
Miinukset: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Plussat: "The entertainment options were good."

Miinukset: "Didn’t happen."

Plussat: "The boarding was easy and you didn't have to wait inline for that long"
Miinukset: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Plussat: "Able to fly direct to ansterdam"
Miinukset: "Have to lay over on the way back. More expensive than other airlines."

Miinukset: "We did not get two of baggage at the destination."

Plussat: "Very friendly crew going out of way to assist in making trip comfortable"
Miinukset: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Plussat: "Good service onboard, good food. On time."

Plussat: "Premium economy service was good."
Miinukset: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Plussat: "Just great crew."
Miinukset: "Not comfortable at all and will not book KLM again."

Plussat: "Very friendly and helpful personnel."

Plussat: "My bagage broke"
Miinukset: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Plussat: "In flight food was enjoyable"

Plussat: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "Cabin crew very pleasant"
Miinukset: "Lost our bags, little sympathy from staff"

Plussat: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Miinukset: "suitcase didn't turn up, although connection was quite tight"

Miinukset: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Plussat: "Great crew service. Among the best ever."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Miinukset: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Plussat: "Easy airport business"

Plussat: "Loved this 747! Crew was professional and food was very good."
Miinukset: "We had a long wait (25 minutes) at the gate because we were early."

Plussat: "Quick (relatively) flight."
Miinukset: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Miinukset: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Plussat: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Miinukset: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Plussat: "Special treat for King's Day Friendly crew"
Miinukset: "15 min late boarding 30 min delay leaving the gate Very little leg room"

"Don't choose KAYAK. They put you into a difficult position which is next to impossible to solve."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me."

Miinukset: "When we checked in for the return flight in CPH we learned that our return ticket was “light” ie it did not include luggage. we were not informed about this, we did not request a ‘light” return ticket, and...why would we when we checked luggage flying over? We’d like the usd100 refunded"

Plussat: "Boarding was easy, flight was smooth and on time."
Miinukset: "Seats were snug, granted we had the less expensive tickets."

Plussat: "Fairly easy boarding process and nice staff"
Miinukset: "Delayed about an hour once all boarded"

Plussat: "Professional and courteous crew"
Miinukset: "Nothing, was a pleasant flight"

Plussat: "Boarding was easy and efficient. Flight was short but the flight attendants were quick with the drink service"
Miinukset: "We were a few mins delayed after we had already boarded"

Miinukset: "From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time"

Plussat: "Seats ok. Crew very nice."
Miinukset: "Short flight but entertainment is always a nice thing to have"

Miinukset: "I will never fly with spirits again.. ever"

Plussat: "The crew on-board were polite and did a fairly decent job, with what they had to work with... It's a big long flight of 11+ hours, so tough to deal with so many people. An unexpected surprise was the nice selection of all types of movies to watch and kill time."
Miinukset: "300+ People on a plane will "radiate" heat, so the temperature inside the cabin after 6 hours was so hot that I was perspiring profusely. I even requested it be adjusted, which it seemed to be for a few minutes but then right back up to 27°C... it is too long of a flight to be that uncomfortable with no adjustments considered. I asked other passengers if they too were "uncomfortable" ALL said yes. This would have solved also in my opinion the screaming small children that were also obviously "irritated" A cooler cabin would have induced a "sleep" environment, none of which I was able to get. Sadly, based on this alone, I will not fly SAS again, unless Business Coach class or 1st Class. I was surprised that an additional Coca-Cola was charged for when some beverages were complimentary... puzzling."

Plussat: "On time good food excellent entertainment clean plane good crew"

Plussat: "Efficient crew, food served at proper temperatures Good movie selections"
Miinukset: "My seat could/would not recline, passenger in front of me had his seat in recline for most of flight. it was a long uncomfortable flight."

Miinukset: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."

Plussat: "No comment since very short flight."
Miinukset: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."

Plussat: "Comfortable seats in economy..... SAS did wait for us to board the plane (allowed us to make the final connection Copenhagen to DC), Thanks,,,,,"
Miinukset: "Our bags did not make the connection. Lost a camera with vacation photos (Canon - Elph - black color with a card full of vacation photos.) Sad.... :-("

Miinukset: "Horrible. They claim "free wifi" but it didn't work. 8.5 hour flight without wifi is ridiculous."

Plussat: "Everything about the flight was fine. Boarding, flying and retrieving luggage were all standard and went smoothly."
Miinukset: "I was upset that neither Kayak nor SAS provided any information about our ticket being a basic, basic ticket, by which I mean, did not include any checked luggage allowance in the price of the flight. I ended up paying 140 additional Euros for two bags. It appears that SAS's pricing is gaming the system when searching for flights or that Kayak is not being up-front about the type of fare they are advertising."

Plussat: "Two complimentary meals in addition to complimentary blankets was very nice. Dimming the lights for sleeping was also nice."
Miinukset: "They did not enforce the boarding of the back of the plane after first and business class, as a person sitting in the back of the plane it was a horrible boarding experience. Should also board less rows at a time from back to front. Even though the lights were dimmed I couldn't actually sleep, since the lights were turned back on too often to try to pass out breakfast less than 4 hours after we just had dinner."

Plussat: "Boarding was quick and efficient."
Miinukset: "Flight attendants were not friendly."

Plussat: "I was running late for the flight due to bad traffic en route to the airport. Nonetheless, the staff was very understanding, and called me to the gate once I finally arrived to assign me a seat since I wasn't given one when I checked in online. They upgraded me without my asking... to an economy plus exit row, so I had lots of room during the 8 hour flight to Copenhagen. The plane was new - an Airbus A330 - and the flight crew was friendly and helpful."

Plussat: "Quick flight"
Miinukset: "1 hour delays and 70 euro bag fee"

Plussat: "Boarding should be done like this on all airlines"

Plussat: "The boarding was more organized than our other flights with this airline. Cabin crew was friendly."
Miinukset: "The food was not so good. It looked like they were really trying to cut corners with very small portions."

Plussat: "The food was excellent"
Miinukset: "A glass of wine free of charge would have been a nice addition."

Miinukset: "I did not like my flight because ... I could not take it! I needed to change only one date (return) and was quoted $1300 for that one change. Getting a completely new ticket was cheaper, but not cheap. With such cost of even minor changes, next time I will look into booking directly with airlines, instead of Kayak; sorry to say that, as I really liked using your service."

Plussat: "Courteous staff, great food, CLEAN airplane, spacious seats. Zero complaints and WAY better than any domestic airlines (United, Delta, American) based on personal experience!"

Plussat: "passed out i-pads loaded with movies, magazines and music food was good"
Miinukset: "very small plane for trans-atlantic flight (17 rows) only one free soda, then they charge you"

Plussat: "Traveled business class after winning the upgrade bid. Really felt like there was little room for improvement. The physical set up, the service, the entertainment were all delightful. The privacy, the horizontal sleep option on a 9 hour flight were just special."
Miinukset: "Felt the food choices needed an upgrade. Fresh is not the only important ingredient."

Plussat: "The flight was good : excellent pilot and crew. Good takeoff and landing. Short but sweet flight."
Miinukset: "Leg room is a nit short for tall people. Everything else was great."

Miinukset: "Flight was 4 hours delayed, we could not leave the airplane every passanger just could have one water during the waiting time When finally arrived in Copenhagen i missed my last connections for the night and the airline wasnt helpful at all!"

Plussat: "Short flight, friendly crew."

Plussat: "The crew was knowledgeable, gracious and helpful for the entire flight. I enjoyed the mapping and camera feature of the plane. The selection of options for entertainment was a delight."
Miinukset: "How do you say to close for comfort but then one gets what one pays for and the economics are understandable yet I did not care for the cramped space provided."

Plussat: "Everything worked well."
Miinukset: "Movie selection could be lager."

Plussat: "Excellent meal and very friendly staff."
Miinukset: "The cabin temperature seemed pretty warm."

Miinukset: "Crew was rude. Had to ask 3 times for a drink before I actually got it and they snarled at me about having to pay. I didn't care about paying, at that pout I would have paid $100 for some water. Seats are RIDICULOUSLY small and when the person in front of you puts their seat back it's impossible to do anything. Forgot having your tray table down."

Miinukset: "Baggager fees were high"

Plussat: "Was told to collect our luggage and buy a new ticket!!!!"
Miinukset: "Wasn't allowed to board connecting flight"

Plussat: "Boarding process was lovely, flight attendants were very nice, very smooth flight"
Miinukset: "Uncomfortable seats, somewhat small for a 6-foot+ tall person to fit, especially legroom"

Plussat: "Clean Cabin/Food selection/"
Miinukset: "it all started at Boarding..... long lines with no access for premium passengers to board. get to Aircraft and no greeting......Late /Delayed Departure which caused a HELL of a Trip including missed connections in IAD and Sleeping in the Airport till that next day! my 16 hour trip back home turned into 37 Hours.........Cabin Crew not so friendly and in a rush! I was surprised, normally they are always pleasant and smiling."

Miinukset: "After losing the bag they had charged me 60 Euros for, it took them over 24 hours to trace, retrieve and deliver the bag. They made no offer to refund the fee, which any reasonable company would have done."

Miinukset: "No individual seat control of airflow. The plane was very warm and there were no vents at each seat."

Plussat: "they let us sleep, keeping the light and announcements off during most of the flight"
Miinukset: "staff at the gate kept changing my seat without my consent. i had reserved a seat online and they ended up seating me aomewhere else."

Plussat: "Easy flight, nice crew members, no issues had here"
Miinukset: "My luggage didn't show up for five days of a 7 day trip from a direct flight! SAS was completely useless by phone, email, and Facebook.... They set up a phone line that nobody monitors and had my luggage in-country for days before even sending someone to deliver it"

Plussat: "Overall the flight was ok."
Miinukset: "Each time I fly SAS, it seems that a service that was free must now be paid for."

Plussat: "Free upgrade to SAS Plus, what's not to like!"

Plussat: "friendly and helpful people,on time,efficient"

Plussat: "Great selection of movies!"
Miinukset: "Flight was delayed due to weather :("

Plussat: "Everything went as planned, good terminal for connecting flights"

"They just let people fly without properly using the required mask"

Miinukset: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Plussat: "Yeah Everything well organized"
Miinukset: "I believe so"

Plussat: "There is a nothing to mention that was memorable or comfortable."
Miinukset: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Plussat: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Miinukset: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Miinukset: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Plussat: "Great and friendly crew"
Miinukset: "In-flight system had some problems and seats seemed a bit uncomfortable"

Miinukset: "I not get to go my flight, I couldn't get reimbursement"

Plussat: "Despite being a short flight, they gave food"
Miinukset: "Nothing. All ok"

Plussat: "Entertainment programs"
Miinukset: "New variety of food"

Plussat: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Plussat: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Miinukset: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."

Miinukset: "Boarding at CDG was awfully slow"

Plussat: "Great seat. Comfortable. Quick boarding."
Miinukset: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Plussat: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Miinukset: "Nothing"

Miinukset: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Plussat: "The crew was very careful"

Miinukset: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Plussat: "Crew was nice, too short of a flight to figure out more"
Miinukset: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Miinukset: "Missed the flight due to late landing from earlier connection"

Miinukset: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Plussat: "Just a routine flight but done with perfect execution."
Miinukset: "Nothing."

Plussat: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Miinukset: "Check in process was easy. The flight attendants are all very helpful and kind."

Plussat: "Nothing"
Miinukset: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Miinukset: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Miinukset: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Plussat: "Great food (Economy class). Good Service"
Miinukset: "Not enough bathrooms on Economy class area due to aircraft design."

Plussat: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Plussat: "Food, service, comfort"

Plussat: "Faster"
Miinukset: "Waited a while before take off."

Miinukset: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Plussat: "Arriving safely."
Miinukset: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Miinukset: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Plussat: "Easy, fast, comfortable, no hassles"

Plussat: "Free snack and drinks. Good service."

Miinukset: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"

Plussat: "Nice food Right in time Police and customs formalities easy"
Miinukset: "Poor comfort in business class No entertainment at all"

Plussat: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Miinukset: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Miinukset: "The air France flight was overbooked and we had been in standby until the last minute"

Plussat: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Miinukset: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Plussat: "That it was a night flight"
Miinukset: "No airconditioning, no food choice, no space."

Plussat: "Flight arrived safely."
Miinukset: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Plussat: "Boarding sevece was very nice and helpful Thanks so much"

Miinukset: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."

Plussat: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."

Plussat: "Not much"
Miinukset: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Plussat: "Boarding efficient, Air France flight to Paris was brief and pleasant."
Miinukset: "Seat a bit uncomfortable"

Plussat: "The aircrew are very friendly. The staff at CDG were very helpfull with our connecting flight."
Miinukset: "The seats are very cramped for tall people, especially when the passenger in front of you reclines their seat."

Plussat: "Professional and helpful crew."
Miinukset: "Food - two meals, one "hot pocket" item in each. Was not good. Noise level in the back of the plane from engines, very loud. Difficult to hear with headphones, volume very very high. Tray table was difficult to latch, recline feature of seat did not hold in place, bounced."

Miinukset: "It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight."

Plussat: "That we got home"
Miinukset: "It was 2 hours late which meant we missed our train and got home 4 hours late"

Plussat: "Comfortable flight. Generally good service."
Miinukset: "I was made to put my hand luggage in the hold and yet there was plenty of space overhead. While it didn't delay me much it was rather cumbersome."

Plussat: "Koneeseen nousu oli nopeaa ja sujuvaa. Miehistö oli ystävällisiä, hauskoja ja informatiivisia. Lento sujui mukavasti ja nopeasti. Kiitos tästä <3"

Plussat: "The whole experience was without issue - I arrived at the airport 2 hrs and 15 min before my flight, I checked in with the automated kiosk, received my luggage lablel, proceeded to the bag drop, placed my bag on the belt, the machine scanned my bag and check in was complete - all done in 6 minutes."
Miinukset: "Lining up at the boarding gate blocked those other passengers going to other gates - my only suggestion is to put a barrier between the thoroughfare and those waiting to go into the gate but I am thinking this is more an airport issue, rather than an airline issue as such - not a major issue."

Plussat: "Short comfortable flight, no free drinks or snacks"
Miinukset: "One piece of our luggage didn't make it. It's been 3 days, still no luggage!"

Plussat: "It left on time and the service was reasonable."
Miinukset: "This probably isn't to do with EasyJet, but the Nice airport was a disorganised mess. It was under-staffed and there was some type of problem where they wouldn't let anyone leave the airport for an extra hour."

Plussat: "Clean and good seats"
Miinukset: "Cheaper prices and more luggage allowance at a lower rate or included on high price tickets"

Plussat: "Nothing!"
Miinukset: "Customer service could have let us on the flight. We were told it was delayed then arrived to learn it was back on time."

Miinukset: "takeoff and landing weren’t very comfortable"

Plussat: "I like that we left on time!"

Plussat: "Miehistö ystävällinen."
Miinukset: "Koneeseen nousu hidasta."

Plussat: "Respectful pilot and cabin crew, flight was all in all very smooth and no inconvenience"

Miinukset: "Even in low fare airlines you're allowed to have one piece of luggage and hand luggage with you. easyJet allows only one hand luggage, but they don't clarify that clearly in their rules. They are telling that first in the gate and then they charge for extra £50 for hand luggage. I'm going to avoid flying easyJet in the future."

Plussat: "Fast flight"
Miinukset: "Standing around 30 minutes in gate before boarding."

Plussat: "The staff was great."
Miinukset: "Nothing. All good."

Plussat: "Plane was comfortable and not too full."
Miinukset: "Flight left a app it late. Verbal announcements in the boarding area were very difficult to hear. They need to upgrade the PA system in Bordeaux."

Plussat: "On time flight Efficient"
Miinukset: "Computer system broke down Seats do not recline at all"

Plussat: "Absolutely nothjng"
Miinukset: "They overbooked the flight The airport in greeece wouldntntake our cards The airline wouldn’t take our cards for food The children over running the entire flight Sitting on the plane for 2 hours before taking off The level of slow and stupidity with the flight attendants was quite impressive"

Plussat: "Overall 5*, checkin and boarding was easy, the flight arrived on schedule, and the crew was friendly."
Miinukset: "Had to pay 2.50 euros for a bottle of water."

Plussat: "So smooth nice flight and great service nice people,first time we use again"

Plussat: "Easy boarding and quick to receive baggage in Gatwick"
Miinukset: "Late opening of check-in. 2 desks allocated so 2 long queues. 20 mins into check-in the queue I was in changed to priority boarding. This necessary information should have been indicated in advance as 90% of the passengers were in the wrong queue. As for aircrew 1 of the female crew was miserable as sin and unhelpful to most passengers"

Miinukset: "Very long boarding, delayed flight"

Plussat: "Going through security it was easy"
Miinukset: "The person now their policies their equipment most of all their personnel rude."

Plussat: "Nice cabin crew"
Miinukset: "Delay due to late arrival then deicing. Food expensive and not much legroom."

Plussat: "The plane is new and clean and the crew really do try their best. How they manage to stay calm and professional with all that's going on around them is excellent."
Miinukset: "No entertainment. Maximum seats are crammed into the aircraft leaving very little room. Seats can't be reclined."

Miinukset: "The ground crew in Berlin was rude and impolite. They decided to check in our bag for the hold luggage without asking us and ordering us. In comparison the ground crew in Paris asked politely who would like to check in the bags because of a space shortage."

Miinukset: "Having to pay for drinks."

Plussat: "Speedy boarding. (Paid for)"
Miinukset: "One hour delay when boarding late passengers after doors closed. Non reclining seats, zero food,drink or entertainment"

Plussat: "Absolutely nothing."
Miinukset: "My flight was cancelled three times, I spent an entire day of my vacation wasted in an airport. I ended up having to take a bus to my final destination and the worst part of it is that Air Berlin refuses to reimburse me over $400 for the flight that never occurred."

Plussat: "Price! Which i found out why it was so cheap."
Miinukset: "Aircraft disgustingly dirty. On a level that i couldnt open my tray. It was covered in dirt and drink and rubbish. Seats were worse than bus. Arm reat, well they should change the name to elbow rest as you can inly put the ellbow on it. Legroom, its ok for people that they are less than 150cm! As they push the seats close to eachother to get more people in, you find yourself sitting so close to strangers. Person in front of me hit me everytime he moved his armes. Check in was awful. We had to beg to get their attention to ask a question. Girls were so busy chatting. Boarding, so slow. Only one person. He was nice and polite. But process so slow."

Plussat: "Seats were comfy, airport was clean."
Miinukset: "EasyJet's website wouldn't let me purchase checked bag vouchers online and the people at the gate refused to believe me. Even though I had a screen shot and had called the airline. So, had to waste 100 euros in bag fees and get yelled at by two separate gate agents and the British IT person that was there working on their system. Then, we all checked in but had to wait in a tiny waiting space for an hour with no seating. One older woman was on the verge of passing out, two other passengers helped her. EasyJet personnel could care less."

Plussat: "The direct flight schedule from Naples to Amsterdam"

Plussat: "Newer clean plane, courteous service, Fairly easy process and they do offer the electronic boarding pass - which is a big plus for me. Left a bit late -- but made up for it in flight and got to destination in time. Overall, I would recommend."
Miinukset: "No show stoppers just keep in mind this is a typical budget airline deal. They have extra charges to choose your seat, for bags, food & drinks onboard etc. And there is no entertainment. Know that, and you're ok."

Miinukset: "Delayed"

Plussat: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Miinukset: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."

Plussat: "NOTHING!!!!!"
Miinukset: "They charge 47Euros for Hand Luggage if you don't pay for it when you check in. You are only entitled to one personal item (your purse or small bagpack). Read their website carefully before booking. They charge you for everything- even a cup of water. I booked travel for someone who needed assistance, but the lady at check in counter was too busy scolding me about all their rules, that she never got wheelchair for us. It was the WORST EXPERIENCE EVER. I don't recommend this airline for folks traveling from the USA with lots of luggage. This works well for Europeans making short weekend trips that are less than 1hr to destination. There are better, friendlier airlines on the market."

Plussat: "It got me home."
Miinukset: "Late departure. Limited legroom."

Plussat: "Timing and arrival experience"
Miinukset: "Boarding was a mess, they did not call by groups, everybody ended up on the plane in an avalanche, we got into the plane by the back door to push and set aside people and carry on luggage until we made it to the front where are seats were located. Caos was in the air, worse boarding experience ever."

Plussat: "The actual in-flight experience was fine, but I will choose any other airline over easyjet now after the boarding experience in Toulouse. Even Ryanair is better."
Miinukset: "The man and woman who were the gate crew in Toulouse were really, really mean to passengers getting on. The man yelling at an old couple, who didn't speak French and didn't understand, to put their handbags in their luggage or pay 60 euro. The woman tried to make me pay 60 euro too, claiming my carryon bag, which I have taken on dozens of flights including on easyjet with zero problems or questions ever, was 2mm over the regulation length. Then when it fit in the sizer, after an argument and two checks in front of all the passengers in line, I was made to go to the back of the line from the front because I had stepped out (to measure the bag). They made a lot of people check bag sizes and they all fit. Then they handed out tags to people to put on bags, didn't explain what they were, and then people were surprised when the tag meant they had to check the bag even though they were standing at the front of the line. Then the flight was late because they couldn't figure out who was on the plane. They kept reading out names of people at the front of jet, most of whom weren't on the (completely full) plane, because they couldn't figure out who was on and who wasn't. Didn't they check who boarded before they let us all on??"

Plussat: "Staff were friendly. Plane was clean"
Miinukset: "No entertainment and not very comfy seats wouldnt want to do a long trip"

Plussat: "Boarding was easy this time because they asked to gate check our carry ons and because we agreed they gave us priority boarding."
Miinukset: "Still a super uncomfortable flight. Seats are terrible, they talk most of the flight, just ughhh"

Plussat: "nothing"
Miinukset: "Delayed over 2 hours"

Plussat: "The crew was extremely nice and accommodating."
Miinukset: "The menu is very limited and it contains mostly junk food. No options for specific needs."

Plussat: "Shared cab to the station. Great sandwich..swift efficient flight. Easy"

Plussat: "Nothing"
Miinukset: "Flight due at 1550. At 1500 boards said now boarding. The plane hadn't even landed! Kept waiting over an hour in airless crowded room with no seats. Silly notices about wonderful easyJet service on screen added to insult. Eventually took off 1625. Crew said sorry for 10 minute delay - actually 35 minutes."

Miinukset: "Updates saying flight delayed 1hr, then 22hrs, no-one at kiosks/bag drop can advise or check on flight....wait for customer service ...to be told flight is ontime & we had to run the length of the terminal. Otherwise ok."

Miinukset: "Made us line up nearly an hour before boarding."

Plussat: "Flight from Munich to London was fine. No issues"
Miinukset: "On the return trip from London to Munich, I was fine with not knowing gate until 40 minutes before departure time, but then we entered a queue, were told the flight was delayed 9 minutes and then herded into a holding pen for over 30 minutes - possibly 45. I had a heavy backpack and did not know how much time I would be in that situation crowded by people. A plane arrived, disembarked, there was more time, and people were then let on from the front and back of the plane, with no direction which created chaos in the boarding process. The lack of communication and "herding" will significantly reduce the chance of me flying EasyJet in the future."

Plussat: "Excellent food and service!"
Miinukset: "There was no entertainment!"