Etsi halvat lennot välille Helsinki - Porto

Miinukset: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Plussat: Crew was nice and pleasant

Miinukset: Flight very late

Plussat: Crew was great, very responsive and hospitable!

Miinukset: more lunch choices, especially choices without dairy products.

Plussat: Crew helpful. Food good.

Miinukset: Better range of movies please

Plussat: economy plus seats were nice, great movie selection, especially international movies

Miinukset: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Plussat: Fantastic gate agents!

Miinukset: The food was terrible.

Plussat: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Plussat: The crew was great. The soecial meal request was hadled well despite oversight.

Miinukset: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Plussat: Care was amazing plane was spacious and new lots of entertainment

Miinukset: Food could have been better

Miinukset: Petiole are treated spending $1000 on a trip as poor with very uncomfortable seats and mediocre food

Plussat: The crew were so friendly and helpful.

Miinukset: I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option.

Miinukset: Check-in Seattle was ill organized and folks cut and groused

Plussat: the flight was well organized, the service appropriate, and the travel smooth and on time.

Miinukset: the seat did not recline. the touch screen for movies and albums was not working reliably.

Miinukset: Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that.

Miinukset: First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation

Plussat: The crew

Miinukset: The seat space and food

Plussat: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Miinukset: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Miinukset: Everything was OK

Plussat: Boarding was quick and flight was calm

Miinukset: The coffe and breakfast.

Plussat: Great airline

Plussat: The crew was amazing, flight on schedule and good entertainment.

Miinukset: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Plussat: Great airline

Miinukset: The plane is so old..,

Plussat: The crew and the timing were ok

Miinukset: The seats were uncomfortable

Plussat: I loved the abundance of movies you can choose from.

Miinukset: I don't know.

Plussat: -

Miinukset: I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA.

Plussat: Care was amazing plane was spacious and new lots of entertainment

Miinukset: Food could have been better

Plussat: Comfort of A380 Legs space

Miinukset: Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service

Miinukset: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Miinukset: Delay due to strike

Plussat: Reclinable seats.

Miinukset: The food!! The lights could be dimmed as it was a night flight.

Plussat: Excellent crew, good food & movie selection.

Plussat: The crew was great with kids. Very friendly and helpful.

Plussat: Seat comfort.

Miinukset: Food selection.

Miinukset: Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that.

Plussat: Entertainment was good

Miinukset: Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight

Plussat: Seat was comfortable. Looked new.

Plussat: The crew were so friendly and helpful.

Miinukset: I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option.

Miinukset: I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all

Miinukset: Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience.

Plussat: Staff were professional and polite.

Miinukset: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Miinukset: Time

Plussat: Boarding was quick and flight was calm

Miinukset: The coffe and breakfast.

Miinukset: I congratulate the KLM crew!

Plussat: Food was great, enjoyed watching videos, staff very profession and friendly.

Miinukset: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Plussat: Boarding was quick and flight was calm

Miinukset: The coffe and breakfast.

Miinukset: I congratulate the KLM crew!

Miinukset: Not being 1 hour late

Plussat: the flight was well organized, the service appropriate, and the travel smooth and on time.

Miinukset: the seat did not recline. the touch screen for movies and albums was not working reliably.

Miinukset: First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation

Plussat: Crew extra nice

Miinukset: Food

Plussat: Yes super crew and super seat. ( next to empty seat) Nice new plane

Miinukset: This one couldn’t have been better. Plenty of food snacks and drinks

Plussat: Good amount of space on the plane, lots of movies to watch, good food and drink.

Plussat: Customer care was super supportive

Miinukset: Inflight sandwiches

Plussat: very nice crew

Miinukset: my baggage was lost

Miinukset: The KLM crew are always great serving and treating you. Well above many other airlines.

Miinukset: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Miinukset: Delay due to strike

Plussat: Crew was nice and pleasant

Miinukset: Flight very late

Plussat: Crew helpful. Food good.

Miinukset: Better range of movies please