Etsi halvat lennot välille Helsinki-Vantaan lentoasema - São Paulo (HEL - SAO)

Miinukset: I like everything. I know most countries dont like turks. But turkish are best nationality. With big hearts.

Plussat: Customer service was excellent and food was restaurant grade!

Miinukset: Nothing comes to my minds

Miinukset: Delayed flight 1 hour

Plussat: Everything

Miinukset: Everything

Plussat: The flight was 1.5 hours late that almost caused us to miss our connecting flight to Tel Aviv. The service and plane was just OK.

Miinukset: The vegetarian meal was just fair. The plane was small and bathrooms options limited

Plussat: I liked the part of entertainment, bunch of free movies we could watch

Miinukset: the Meals. It could have been perfect when there was other options than vegetarian.

Plussat: Everything was on time and efficient.

Plussat: Food and service were phenomenal, and the seats were very comfortable.

Miinukset: Gate agents were joking and laughing during pre-board, and the entire plane attempted to board at once.

Plussat: Flying with KLM is a pleasure

Plussat: The staff tried to help me when it was evident we would not arrive on time

Miinukset: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.

Miinukset: Very slow service at checkin, was not even available when I arrived at the airport

Plussat: Great service

Plussat: En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France

Miinukset: Le capitain et l’aterrisage

Plussat: Nothing

Miinukset: The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something.

Plussat: Not much but the staff

Miinukset: No room, boarding was slow, zero bag or legroom

Plussat: Flight crew, pilot,food and entertainment options were great

Miinukset: Baggage took a while to reach baggage claim but maybe a bit impatient after a long day

Plussat: Food

Miinukset: N/a

Plussat: Everything else

Miinukset: The WiFi was expensive and very little total data allowance even in Executive class so very unsatisfactory.

Miinukset: the ground personnel were not nice. They also did not seem to know what they were doing. Inconsistent communication. No patience with customers.

Plussat: Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained

Miinukset: The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys.

Plussat: Entertainment options were excellent. A lot to choose from. Provided small travel bag for the flight. Airplane was clean They offered for the first drink a homemade lemon with fresh mint which was wonderful. Will definitely fly them again. Great price

Miinukset: Low sodium meal was not tasty. Could not finish it due to lack texture.

Plussat: Good movie selections

Miinukset: Food wasn't as good as usual on Turkish flights.

Miinukset: Personal and service were grea!

Plussat: Everything

Miinukset: Everything

Plussat: Great service

Plussat: The flight was perfect! Great food,movies and I even got to sleep !

Miinukset: All was well!

Miinukset: Still waiting to board after missing this connection had to be booked on another airline

Plussat: Flying with KLM is a pleasure

Plussat: Great service

Plussat: Shirt flight but well catered, boarding was efficient and quick.

Miinukset: Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside

Plussat: The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out

Miinukset: Boarding was chaotic and congested with not much information or order.

Plussat: punctuality of boarding and flight time

Miinukset: attitude of crew in business class: no sense of true hospitality

Plussat: The price for Businesses Class was very affordable, wine & food was good, also received a charmingly designed toiletries kit to top it off. Crew all helpful.

Miinukset: We were delayed and sat on runway for 45mins, they did however turn on the entertainment screens and announcement was made to inform us about it.

Plussat: Overhead luggage space

Miinukset: Entertainment pretty bad. Boarding very disorganized, takes way to long, getting on and off. had to show Passport and boarding pass way too many times, inefficient. Seat was more spacious than going, but not much padding for long flight. No air control No safety demos

Plussat: Overhead luggage space

Plussat: Food

Miinukset: N/a