Etsi halvat lennot reitille Helsingistä $[10988-Sao Pauloon

Plussat: "Crew and food"

Miinukset: "Qatar Airways could improve food selection for business class."

Plussat: "The crew provide good service but personally i did not like the food that could be lot better."

Plussat: "Nothing"
Miinukset: "Be more professional"

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Miinukset: "It was outstanding service !!!"

Plussat: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Miinukset: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"

Miinukset: "Boarding, restroom,"

Plussat: "I really appreciated that my bags were not lost"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "aircraft so silent"
Miinukset: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."

Plussat: "Crew were friendly"
Miinukset: "Food could be better and frequent"

Plussat: "The entertainment was excellent, the seats very confortable"
Miinukset: "Some of the crew members where “to green”, perhaps a bit more of experience is needed."

Miinukset: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"

Plussat: "More leg room, easy boarding and comfortable flight in economy"
Miinukset: "NA"

Plussat: "Friendly service with smile."
Miinukset: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."

Plussat: "the staff were friendly and accomplished good travel nothing was too much for them."
Miinukset: "nil"

Plussat: "Entertainment system good,"
Miinukset: "Boarding was late, seating very cramped."

Plussat: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"

Miinukset: "On my flight from PHL to KHI, both legs had perfect head/necks that were adjustable. But on the flight from DOH to PHL, the neck rest was awful - it only adjusted vertically (unlike the other flights), and it was too thick so that my neck was in an extremely uncomfortable position for 14 hours - not fun!"

Plussat: "Entertainment is very good"
Miinukset: "it felt like sitting in a sardine box"

Plussat: "I REQUESTED vegetarian meal and did not get, just veggies salad was given and staff was just saying they are sorry, that is all they can do,, Not even a decent dessert even after I REQUESTED again for it,, don't know if I will travel again with QATAR"
Miinukset: "HOSPITAL LIKE FOOD GIVEN,"

Plussat: "Dreamliner"

Plussat: "everything"
Miinukset: "nothing"

Plussat: "Never spending too long waiting for anything."
Miinukset: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."

Plussat: "Individual service, happy and natural looking crew, comfort and company aim."

Plussat: "Airplane crew was nice when they saw I was very upset over that my luggage was refused."
Miinukset: "My luggage was refused at the check-in due to several mistakes from the check-in and Customer service personbil from Qatar. It is now one week after my flight and my luggage is still not with me. I have spend lots of money and written 3 LONG mails to Qatar Customer Service - some have been teplied with a ”we will get back to You” note - but nobody has gotten back to me so far. Not 5 Stars. Actually One star is too good a Grade for this complete service failure from A-Z."

Plussat: "Qatar has one of the best service in the world"
Miinukset: "Nothing that I ca th think off"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Great service. Great food. Great entertainment."
Miinukset: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."

Plussat: "The in flight service was great.. Crew was excellent."

Plussat: "Landing and botding is safe"
Miinukset: "...."

Miinukset: "Food"

Plussat: "Everything was excellent no complaints rated 10"
Miinukset: "I really enjoyed myself the flight and all I would recommend my friends to fly anytime rated 10"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Miinukset: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."

Plussat: "Upgrade to 1st Class. Very grateful for the experience. Outstanding service. Very professional crew. Awesome recliner seats. What's not to like about premium service?"
Miinukset: "Too short leg :( This upgrade would have been awesome for the longer leg of the trip (for a much needed decent sleep)."

Plussat: "Courteous crew members Nice food tray containers"
Miinukset: "Portions were a little too small for me"

Plussat: "Over all the flight was great."
Miinukset: "However I feel the need to share that the lid of one of the lights fell off and hit my girlfriend on her nose while she was asleep hurting her instantly. I understand that it was an accident, but nobody takes responsibility for it."

Plussat: "Enjoyed the personal attention and charming personality of the flight crew!"
Miinukset: "Can't think of any!"

Plussat: "As the flight would be long (from Japan to Sao Paulo) they had the gentleness of putting us in the best seats well ahead that were available"

Plussat: "The crew members are amazing."

Plussat: "Truly give star service for business class"

Plussat: "Entertainment"
Miinukset: "Flight to Doha was great! Enthused crew and Ey also kept ensuring bathrooms were clean. On way from Doha to Chicago it was disgusting"

Plussat: "Seat space. Stevice. Terminal."

Plussat: "Very nice crew."

Plussat: "I was promised Wifi on all flights when I called customer service and I was frustrated I only had it on 2 out of the 4 flights ... And the connection was bad. I needed to work and planned on it after I heard the wifi was available for purchase."
Miinukset: "Did not like there was no wifi when I was told there was. The food was good and the service as well... It was comfortable !"

Plussat: "The staff were welcoming and friendly. Their customer care is second to none. The food is excellent and i ate throughout my flight."
Miinukset: "The comfort was a bit below my expectations. Sitting on the seats along the isle was uncomfortable as they are closely placed. There is no enough room to move and to lean sideways when one wants to sleep. My tv was not working. The touch screen was not responding. However the friendly flight attendants shifted me to a vacant seat where the tv was working. The movie selection was limited. There were no documentaries about wildlife. Sport was also missing. We also need some news channels like Aljazeera, CNN & BBC so that we keep updated on issues happening throughout the world. This is very important especially to people like me who traveled long distances from South Africa to Los Angeles USA."

Plussat: "Worst service from hyd to doha"
Miinukset: "I have travelled fro hyderabad to miami,i had a bad experience at hyderabad air port at qatar counter for baggage Please baggage standards should be unique across all airports travelling from miami they accepted the laptop bag plus 7kg small trolley cabin luggage In retun journey qatar pople said laptop and small trolly bag should be of 7kg .my laptop itself 6kgs is there and they charged me 65usd as excess luggage. I said iwas not charged extra at miami why you are charging extra here ,they said rules are different at miami but in hyderabad this is the case I am very much frustrated on this service ,atleast once in a year i will travell on qatar from next time i never prefer to travel on this carrier. Thanks a lot for great qatar servic"

Miinukset: "Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!"

Plussat: "Very professional and polite crew"

Miinukset: "The plane was late to fly. All the passengers were in, and we were ready to take off, but we kept sitting still for 30 minutes for no reason. Though the plane was not late at the end, as we landed on time."

Plussat: "Good food good movies"

Plussat: "The # of movies."
Miinukset: "I sat next to 2 children. It smelled like baby poo off and on for the whole flight. There are no individual AC so the entire plane was on one temp which was stuffy and smelly at times. If some one passed gas, you could for sure smell it. I told the flight attendant and they agreed before I could describe so it wasn’t just me."

Miinukset: "The airline lost my luggage. I have to wait two days for it's return."

Miinukset: "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience"

Plussat: "Entertainment was pleasant. Food was provided which was nice. Drinks were good. Flight staff was pleasant."
Miinukset: "Touch screens didn't work very well."

Plussat: "Elite member flying with my wife, no preference boarding for Elite. Were assigned to different group letter No good answers Dissapointed"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Miinukset: "Awful service and no one know what’s going on. Connection flight could have waited 10 minutes to accept one passenger. It was not my fault we are delayed."

Plussat: "Food was better than other airline."

Plussat: "Friendly staff good food. Good selection of movies."
Miinukset: "Might just be a cultural thing but the boarding was a clusterfuck. Not really any order compared to flying out. Everyone just kind of lined up without any regard to the boarding groups."

Plussat: "After your bags are delayed 3 days, it's hard to like anything about an airline."
Miinukset: "Tracking my luggage was a nightmare. No one had any idea where it was for 3 days. When my bag finally arrived, the exterior was severely damaged. Also, the fight crew is rude and unfriendly. If I can help it, I will never fly Turkish Airlines again."

Plussat: "Food was excellent"

Plussat: "Superb entertainment system"
Miinukset: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."

Plussat: "The staff is awesome and made the trip comfortable. I aldo liked how quickly we boarded!"

Miinukset: "Expedia has doubled charged me for this flight and do not reimburse. You can't issue two seats for only one person. It's a scam."

Miinukset: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"

Plussat: "Service was professional and they did their job well"

Plussat: "great customer service!!!"
Miinukset: "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("

Plussat: "Young crew, great service, ok meals, very accomodating but it was a little warm in the cabin, the captain was great (super polite and personable)"

Plussat: "The bag with the slippers toothbrush etc"
Miinukset: "The food"

Plussat: "Meals, friendliness and warmth of staff, restrooms were routinely maintained, movies."

Miinukset: "Economy isn't supposed to be amazing but those seats need help"

Plussat: "-"
Miinukset: "How come a Business Class doesn't have sleeping masks? Unbelievable."

Plussat: "The staff are all very professional and nice."

Miinukset: "It was an hour late arriving!"

Miinukset: "Service is horrible. Airline staff is rude. Airport staff in turkey is eually bad. Avoid this airline and country at all costs."

Miinukset: "Staff is mean, impolite, and inefficient."

Plussat: "The Welcome from the crew member and Istanbul airport"
Miinukset: "Food, Drinks and the service from Crew."

Plussat: "I liked the crew and their behaviour very much"
Miinukset: "I will never be happy for the cramped space but I can see that it has to be so"

Plussat: "Turkish air cabin crew did a great job; movie selection was excellent. I would choose Turkish over other airlines."

Plussat: "Turkish canceled my return because I had the bad luck to miss the conection flight , I had to buy another ticket in another airline and even that they fined me"

Plussat: "Best airlines"

Plussat: "Other than the late departure, everything else was excellent."
Miinukset: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"

Miinukset: "They told us to observe the 4 groups mentioned on our boarding passes, then there was only one entry... From buses to plane, instead of separating people into buses according to seating, they mixed them all up, hence people who had seats up front were entering the rear of the plane and vice-versa, causing incredible congestion and confusion when boarding, people along the center aisles going both ways and trying to pass while loaded with hand baggage, quite ridiculous indeed."

Miinukset: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"

Plussat: "When we arrived at the gate we were told they did not have us in the system and the one gate attendant told us that the airline did not like Kayak. We were then forced to stay in the airport hotel at a rate of almost $200.00 as we were unable to secure a flight on a different airline until the next day"

Plussat: "Pleasant crew, great quality service, good food."
Miinukset: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."

Plussat: "Good, entairtenment, service"
Miinukset: "These was a delay on my first flight, and i almost lost my connecting flight. The had us running like crazy on instabul airport, and the employee didnt even know which gate we were supposed to go. This is the second time i had the same issue with turkish. The seats were very narrow and it was impossible to fit on there. Very uncomfortable"

Plussat: "The food was excellent"
Miinukset: "Flight attendants did not respond to the call button. I went almost three hours before getting a drink of water"

Plussat: "Everything"
Miinukset: "They lost one of my bags but I got it in the afternoon the next day."

Miinukset: "Excellent"

Plussat: "Nothing"
Miinukset: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"

Plussat: "THY is no doubts the best in flights and services. The place, seats, food, entertainment is top. My frequent choice! Crew is very friendly and responds to requests quickly."

Plussat: "everything. it's really a good option!"
Miinukset: "nothing really"

Plussat: "For a long flight, most were able to sleep. The crew was very busy during the first couple hours and also very present. Movie choices were wonderful. I was lucky enough to have an empty seat next to me although when the man in front of me reclined, his head was practically in my lap."
Miinukset: "After first service, the crew disappeared. I get very thirsty and was in need of water more often than they were willing to pass it out. I did not go to galley to request additional water, which likely would have been provided! Passengers made a MESS in aisles & lavs, which was not picked up thru the flight."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Plussat: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Miinukset: "No suggestions."

Miinukset: "Free wifi"

Plussat: "Boarding was efficient and the crew were nice."
Miinukset: "the seating is horrible. it was the tightest seating I've ever experienced."

Plussat: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Miinukset: "Nothing"

Plussat: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Miinukset: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Plussat: "Pleasant crew. Appropriate and efficiently served snack."
Miinukset: "Boarding and disembarkation were slow."

Plussat: "Flight and the crew!"
Miinukset: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Plussat: "Excellent crew, good food & movie selection."

Miinukset: "KLM crew exceed our expectations"

Plussat: "Just as I expected. And I made my last connection easily."

Plussat: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Plussat: "Nice staff and no delay"
Miinukset: "Instead of crisps maybe a bit of cheese or crackers"

Plussat: "Friendly crew, upgraded seat was worthwhile"
Miinukset: "More snacks in between meals,"

Plussat: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Miinukset: "Everything was very good."

Plussat: "the drinks"
Miinukset: "seat reservation. having to pay for luggage...."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Food provided, staff kind"
Miinukset: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Miinukset: "Need more leg room!!! Larger meals needed."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Good food, friendly service"
Miinukset: "More trash pickup; only one round of beverage service"

Miinukset: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Plussat: "Smooth flight."
Miinukset: "Seat a little cramped."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Overall booking and airport was ok. Food was also actually quite good."
Miinukset: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Plussat: "Face recognition was amazing"
Miinukset: "Too hot on plane"

Plussat: "Restrooms clean, decent food and drink, nice cabin crew."
Miinukset: "No complaints"

Plussat: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Miinukset: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Miinukset: "We did not get two of baggage at the destination."

Plussat: "Entertainment"
Miinukset: "Food and one bathroom out of service makes an awful flight"

Plussat: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Plussat: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Miinukset: "Nothing"

Plussat: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Plussat: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Plussat: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Miinukset: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Plussat: "Airline staff good and professional"
Miinukset: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Miinukset: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Miinukset: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Plussat: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Miinukset: "Nothing to improve"

Miinukset: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Plussat: "Service was good"
Miinukset: "Delay"

Plussat: "The service, entertainment, food, the crew, the aircraft were excellent."
Miinukset: "They put us in a Transavia plane."

Plussat: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Miinukset: "No complaints."

Plussat: "We really liked the KLM people, from the check in crew to the flight attendants."

Plussat: "KLM food and service are great"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Miinukset: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Plussat: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Miinukset: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Plussat: "The service of the crew onboard"
Miinukset: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Miinukset: "Book seats together for parties traveling together."

Miinukset: "Don’t get the egg salad breakfast sandwich. It’s got more turkey and cheese than egg salad."

Plussat: "Good seat. Good movies."
Miinukset: "A better range of free food choices would be nice."

Plussat: "The flying crew was excellent, boarding was amazing.."
Miinukset: "It is a international fry? if a fly takes more than 2 hours it need some entertainment and may work with a bigger aircraft.. and some small byte .."

Plussat: "That the flight ended"
Miinukset: "Everything. In a flight from Miami/Orlando (full of families) you are not allowed to choose seats, at the gate (where you supposed to change seats) the staff was rude, inside the plan people make their own changes and it gets a mess. Terrible experience."

Plussat: "Fast, quiet, great crew"

Miinukset: "Better snacks."

Plussat: "Game of Throne as a boxset"
Miinukset: "if my return flight was by AA rather than another operator"

Miinukset: "Better customer service, better customer experience, no delays"

Plussat: "The crew was good"
Miinukset: "More space in coach between seats"

Plussat: "Courteous crew and staff"
Miinukset: "Check bags online for all flights"

Miinukset: "Missed the flight"

Plussat: "All was good with the flight. It was a bit cramped, but it was an old full flight. Not a big deal"
Miinukset: "Nothing really"

Plussat: "Had to take three flights to get from Maine to California. All were on time or ahead of schedule. Flight attendants did exceptional work on each flight."
Miinukset: "My left ear still won’t clear but other than that nothing."

Plussat: "Timely"
Miinukset: "Hot plane, no phone charging available."

Plussat: "Surprisingly enough leg room for me, even though im 6 foot 6in. Staff on plane were very very nice."
Miinukset: "In lax The women checking your ticket before you go upstairs to security was super rude. Theres one tiny bathroom in the entire AA terminal."

Plussat: "New Plane interior"

Plussat: "Smooth Flight"
Miinukset: "Delayed on both flights"

Miinukset: "The flight from Miami to Sao Paulo was delayed, therefore, I lost the flight from Sao Paulo to Asunción, those from Latam did not give me any solution and they sent me to the people of American Airlines saying it was their fault. I traveled 3 hours through the whole airport and they did not give me any solution, no new flight."

Miinukset: "I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well."

Miinukset: "Past was dry... It was the first time but changed my experience"

Plussat: "The service from the flight attendants on the flight was absolutely amazing"

Plussat: "My flight is tomorrow"

Plussat: "It got me there safely without delays."
Miinukset: "Food isn't good. the connections can be offered in a much better and time efficient way but they were not. I had to change airports in NYC with a 7-hr layover while they could've flown me to JFK (there was available flights). Same thing with coming back, a long layover in Texas."

Plussat: "The crew was nice."
Miinukset: "I went to British airways to check in and the sent me to American. It was the worst aircraft I've seen for an intl flight."

Plussat: "Priority boarding."
Miinukset: "Food is horrible at AA, in special breakfast!"

Plussat: "Flight on time"
Miinukset: "Again, it was sold as a British airways flight when it was an American airlines flight."

Plussat: "I truly enjoyed the flight attendants, the flight overall and the great price I got."
Miinukset: "The seats are slightly uncomfortable to sleep in, but that's normal."

Plussat: "Lots on in-flight entertainment."
Miinukset: "Nothing, I pretty much just slept the whole time."

Miinukset: "Got a notification of a TWO HOUR DELAY departing SFO. Rebooked into Charlotte instead of Dallas to connect to Fort Myers. THAT flight got delayed AFTER the doors were closed by another 45 minutes which caused me to miss my connection to Fort Myers AND have American Airlines leave my bag in Charlotte. I rebooked into West Palm Beach to drive to Fort Myers and my bag stayed in Charlotte even though there was ANOTHER 45 minute delay to change a tire on the plane. If I practiced medicine the way the airline handled customers, I'd kill every third patient!"

Plussat: "The seats weren't bad and there was enough space for my carry on and personal bag"
Miinukset: "It was so hot the entire flight and the overhead air was very low pressure that it didn't even feel it touch my head. The person next to me had very bad odor and was hoping the air would clear it for me but it didn't because the overhead air was so low."

Plussat: "Great movie selection and beautiful plane!"

Plussat: "everything on travel is good."

Plussat: "Special food is not proper"

Miinukset: "LATAM deboarded me from the flight after I had boarded. They claimed American had cancelled my reservation because they did not think I would make my connection. I ran in order to make it and then instead of offering me information on the next flight they left me stranded with instructions to find American. Terrible, terrible customer service. I will think twice before booking a LATAM flight again."

Plussat: "Very quick connection"

Plussat: "They have a huge selection of movies"
Miinukset: "They do not have gluten free options"

Plussat: "Entertainment system"
Miinukset: "Food was awful"

Plussat: "we had all the necessary conditions for work, rest, sleep and eating. The level of service has increased"
Miinukset: "Nothing"

Plussat: "My wife and liked the food selection during both flights. We also liked how one of five flight attendants actually seemed to enjoy their job. And also how that one flight attendant made sure we were taken care of."
Miinukset: "Initially upon arriving in phili, my wife and I boarded the plane and I walked on the plane first than immediately my wife was asked by a flight attendant if she was supposed to be on the flight without any explanation at all, it was weird and disheartening. Also other than one flight attendant actually seemed to enjoy what they were doing, and I am a big customer service man, and some of the attendants didn't seem to care AT ALL at many points, very disappointed. Also he plane that we took out of the United States to go to Ireland was very small, and the plane to return us to the states was very small as well. The flight from our connection in phili to go to Charlotte was the biggest plane we had, just for a two hour ride.. really disaipointsd with American Airlines."

Plussat: "I liked because it was my mom first international trip and she got all the support from the crew. She loved it!"

Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."

Miinukset: "Voar 8 horas de Miami para Sao Paulo sem entretenimento de bordo foi péssimo. Poucos filmes e nenhum com legenda em Português. Se o voo era pro Brasil acho que era o mínimo que se poderia esperar. A comida estava horrível."

Plussat: "BA system down. Najor delays and long lines. Flight good."

Plussat: "A two hour ride on an airplane without having to drive."
Miinukset: "The seats are extremely uncomfortable on this pane."

Miinukset: "This flight was operated by American, but sold by Iberia and ticketed by airfare.com. When I tried to reserve a special meal, each party (American, Iberia & airfare.com) said they could not do it, that the other party had to do it. So, in other words, no company took responsibility for my customer satisfaction. So I am ultimately blaming American Airlines accountable since they, not Iberia or airfare.com, contracted with the food service provider at the airport."

Plussat: "We arrived to our destination safety."
Miinukset: "My seat was changed on me last minute without notifying me. I was moved away from my friends. It took a while to get this resolved with my seat. Once it was solved my chair was broken and could not recline. It took them 3 hours to get this fixed and were rude to me the entire time. I told them I had never been treated so poorly on a plane."

Plussat: "The fact I made the flight"
Miinukset: "Nearly missing the flight that my luggage did not arrive with me that I had to go back to airport 6 hours later to get it!!!!!"

Plussat: "I liked a lot about our flight, especially that we didn't crash."
Miinukset: "For a 12 hour flight a little more leg room would have been nice."

Plussat: "Direct flight, convenient schedule"
Miinukset: "Ground delay at JFK, no personal entertainment system"

Miinukset: "Best Airlines"

Miinukset: "Safe"

Plussat: "Helpful, friendly crew. Comfortable plane"
Miinukset: "In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi"

Plussat: "The crew were fantastic! The one meal from Athens to Cairo was excellent, the other two meals weren’t too bad but not as good as the first one."
Miinukset: "The security in Cairo was really a joke."

Miinukset: "Could have a better seat like 30A on Boieng 387-8 Quantity of food should be improved Quality of food should be improved"

Plussat: "Yes"
Miinukset: "Nothing comes to mind"

Plussat: "Crew were helpful"
Miinukset: "Food was very poor with very limited choices and no entertainment system on this flight"

Plussat: "Punctuality in Punctuality"
Miinukset: "Everything's is ok"

Plussat: "The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening."
Miinukset: "Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation"

Plussat: "The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight."
Miinukset: "On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others."

Plussat: "Flight Crew were great"
Miinukset: "The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are."

Plussat: "Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing."
Miinukset: "The lunch - tooo much rice no sauce. Food was okay. The sandwich was good."

Plussat: "everything was pretty adequate"
Miinukset: "they skipped me when they passed out food and never came back."

Plussat: "Nothing"
Miinukset: "Everything starting from the check in to on board restrooms"

Miinukset: "USB connection was not working from my seat"

Plussat: "Excellent crews"

Plussat: "I love the entertainment and frequent availability of food and drinks"
Miinukset: "The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair"

Plussat: "YES"
Miinukset: "nothing"

Plussat: "Not much, actually."
Miinukset: "None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked."

Plussat: "But no in flight entertainment on the Addis to Tel Aviv leg"

Miinukset: "The delay was too much"

Miinukset: "Nothing. Very smooth"

Plussat: "Thumbs up. Flight was smooth and on time!"

Miinukset: "My reservation seat was suddenly changed with no notification and apologise. It was really confusing situation."

Miinukset: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."

Plussat: "New plane but movies are old. Too sad"
Miinukset: "Toilets and hygiene"

Plussat: "The crew very Politécnica and sensitive"
Miinukset: "To get the same food twice in the same flight To be awaken by the serving if the meals"

Plussat: "Nothing. I was 2 hours early for the flight - it was over sold. They never apologized, they just told me "I didn't have a seat" like it was some how my fault... then sent me to the airport hotel and put me on the next days flight. I realize it wasn't the people at the desks fault and nobody was doing this TO me, but it was just stupid it happened at all. I don't get how they can just screw a whole day for a group of people and not even say "sorry.""
Miinukset: "They over sold the flight. Eight of us had tickets - I bought mine over a month ago - and they just sold too many seats or had too small of a plane or something. I've NEVER had this happen in 6 years of traveling continually. It's on my short list now of airlines that really just don't care."

Plussat: "Check in was brilliant. The incoming flight was half an hour early so they wanted to leave half hour early too. We were clearly instructed to be available at gate accordingly. Fabulous breakfast service in Business class too. Pre-order and indicate preferred time of service or to skip altogether so each customer got their required rest."

Miinukset: "Old plane. Not comfortable for a relatively long flight"

Plussat: "Nightmare , I am separated from my baggage since 28/Feb. until now and the airline is incapable of providing the real status of my baggage."

Plussat: "delayed departure due to weather , very limited information from the crew towards the passengers."

Plussat: "On the sequrity check our watch was stolen. And we did not get any help from ethiopian airlines...we would like to get help."

Miinukset: "Did not provide special meal although I called ahead to request it. Connecting flight left before we arrived to Addis Ababa. Customer service tried to encourage the thought that putting us on a different flight was a courtesy..."

Plussat: "Aircraft A350 super nice entertainment t equipment and interior very clean."
Miinukset: "Lost my luggage, could not trace it and no compensation."

Plussat: "Boarding was smooth. Slept most of the flight. Windows were cool (tint control)"
Miinukset: "Food was sub par. Leg room limited."

Plussat: "Crew was amazing"

Plussat: "Great service Seats slide forward, so comfy! Food and drinks all night On time Lots of luggage"
Miinukset: "No sleep with my baby!! ;)"

Miinukset: "I had to purchase the upgrade to business class at the airport. On your site business class was not available."

Miinukset: "Food can be improved."

Plussat: "nice movie but that's all"
Miinukset: "chair and light broken. tasteless food. small screens"

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "I was suppose to stay on the flight in Hong Kong to continue to Ethiopia and they never made an announcement. I had a seat with a TV that did not work and it took over 30 mins for a flight attendant to respond."

Plussat: "The food. And the on board entertainment. Staff was also nice but a little bit sloppy and slow."
Miinukset: "Flight was delayed. No information was given on this. Also,Addis adaba is not a tier 1 Airport. I'd rather pay the same. Money to go through Qatar or dubai."

Miinukset: "- terrible food and no snacks provided - Crew was inattentive and did not monitor passengers e.g. standing when seatbelt light is on - bathrooms were rarely cleaned on 18 hour flight - poor air circulation"

Plussat: "The seats were OK but not as good as in the larger airplanes. Vegetarian option for food was good. Airplane was half empty which made moving around quite easy and nice. Flight attendents were willing to help!"
Miinukset: "Independence day is perhaps not the best movie for a flight. Only one option as there are no personal media systems."

Plussat: "The best flight ever and the crew is super cool"

Plussat: "After I bought the tickets then they cancelled three or of the fire legs and have me over night flights, who does that? There was no storm, no earthquake, why? I'll never Vik with them again. And, weeks later I'm still trying to get my money back, over a thousand dollars lost to an unprofessional airline."
Miinukset: "What did I like? Nothin!!!."

Plussat: "Orderliness"
Miinukset: "Staff showing ignorance on "checking-in once for one trip", say from Abidjan to Blantyre. They kept me waiting but with little help."

Plussat: "The crew is very kind."
Miinukset: "I was the second person in the toilet. It was already dirty (is there a better flushing system available?) and the liquid soap didn't work. Also the seats are very uncomfortable for a night flight: hard and crowded. No personal tv sets. Only overhead, and from where I was sitting I had either to look back uncomfortably, or look at a small screen quite away up/"