Etsi halvat lennot välille Helsinki - Xi'an

Plussat: Reclinable seats.

Miinukset: The food!! The lights could be dimmed as it was a night flight.

Plussat: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Miinukset: Fix the damn KIOSKS at Vienna!

Plussat: Very professional

Miinukset: Lost luggage

Plussat: services offered by the cabin crews . It's a team looks which has been well trained which can be tasted in all details of their service to passengers . Smiles ,considerateness ,caring passengers' needs ,focusing on thir job all these merits can be found every where in the cabin . And none of their crew memmer was taking care or chatting about their personal affairs .Unfortunately which is easily can be found in most of airlines in China including those huge Chinee airlines comparing with SiChuan .It's a team deserves our respect.

Miinukset: The flight was supposed to leave at 8:30pm. We were delayed until 11, then 11:50. At 11:50 we were still not boarding and an argument started about compensation. We were finally boarded at 12:30am. But on the plane we were not given information and continued to sit there for an hour and a half while the plane was further delayed. We finally left around 2:30am, six hours after we were supposed to leave. I missed my ride at Beijing and my first night at the hotel.

Plussat: The flight attendants were nice

Miinukset: Organization is poor, food is aweful, seats are bad

Plussat: Flight boarded quickly and was on time. Food of fair to average quality was served. Very nice to be offered blankets and a second round of beverages.

Miinukset: Fix the damn KIOSKS at Vienna!

Plussat: The crew was pleasant

Miinukset: Baggage checkin & flight boarding was slow & disorganized.

Plussat: Reclinable seats.

Miinukset: The food!! The lights could be dimmed as it was a night flight.

Plussat: Crew was great and helpful despite oversight in my special meal.

Miinukset: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Plussat: Good cabin staff.

Miinukset: A bit cold. - Not an airline problem, but often when a flight comes through a chinese airport late, they will have the transfer path closed so you have to go out as if you want to leave their airport. The immigration officers then want you to apply for visa's and its hard to communicate that you are just wanting to connect to another flight. Maybe they need a procedure for that when a flight comes in late and they have closed the connecting path.

Plussat: Great experience. Prompt service and polite staff all around. Nicest flight in China so far.

Plussat: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Miinukset: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Plussat: Flight boarded quickly and was on time. Food of fair to average quality was served. Very nice to be offered blankets and a second round of beverages.

Plussat: Reclinable seats.

Miinukset: The food!! The lights could be dimmed as it was a night flight.

Plussat: Great airline

Plussat: Fantastic gate agents!

Miinukset: The food was terrible.

Miinukset: I congratulate the KLM crew!

Plussat: Slow service.

Miinukset: Better communication!

Plussat: The crew was amazing, flight on schedule and good entertainment.

Miinukset: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Plussat: Just as I expected. And I made my last connection easily.

Plussat: Comfortable seat, great crew.

Miinukset: Flight delayed, no USB port and no entertainment

Plussat: The crew was very frindly. Tha craft is very clean

Miinukset: Food for non-Chinese passengers

Plussat: The flight attendants were very nice.

Miinukset: The check in counter in Chengdu doesn't open until 1 1/2 hours before the flight departs.

Plussat: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Miinukset: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Plussat: Nothing. Absolutely nothing, it was completely horrible!!!

Miinukset: Everything was delayed by at least 1 hour. The flight delay was announced at 11pm the day of, but the passengers weren’t situated in a hotel until 3am. And the flight didn’t arrive until 11pm the next day!! A 15hr delay! And because I had a connecting flight, the delay made me have to spend ANOTHER extra night in the airport, AND never compensated me for the connecting flight ticket which I had to purchase another one of.

Miinukset: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Plussat: Newer plane, crew was amazing, seats were adjustable

Plussat: Food and service

Miinukset: Working wifi would be good. Better A/C. More comfortable seats

Plussat: Very professional

Miinukset: Lost luggage

Plussat: Very friendly crew and on time with no problems.

Plussat: Yes

Miinukset: Everything was good

Plussat: economy plus seats were nice, great movie selection, especially international movies

Miinukset: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Miinukset: Everything was OK

Miinukset: The plane is so old..,

Plussat: Newer plane, crew was amazing, seats were adjustable

Plussat: Friendly crew

Miinukset: Can’t think of anything

Plussat: Crew was helpful and food was very good

Miinukset: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Miinukset: Flight got delayed 30 minutes

Miinukset: Crew members in Amsterdam were very rude and disrespectful

Plussat: very nice crew

Miinukset: my baggage was lost

Plussat: Food and service

Miinukset: Working wifi would be good. Better A/C. More comfortable seats

Plussat: Just as I expected. And I made my last connection easily.

Miinukset: Travelled business class and was ace experience

Miinukset: Crew members in Amsterdam were very rude and disrespectful

Plussat: Crew was nice and pleasant

Miinukset: Flight very late