Etsi halvat lennot reitille Hong Kong $[81-Suomeen

Plussat: "best airline"
Miinukset: "when its best there is no comment"

Plussat: "Staff were accommodating and considerate, great flight!"

Plussat: "So welcoming and so caring"
Miinukset: "Food"

Miinukset: "Not a lot other than better choice of movies and music. Super airline as always"

Plussat: "Overall experience was good!"
Miinukset: "Keep the good work up."

Plussat: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Miinukset: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"

Plussat: "Flight"
Miinukset: "Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service."

Plussat: "Everything."

Plussat: "Good flights"
Miinukset: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Miinukset: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."

Plussat: "I got a very good seat."
Miinukset: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."

Plussat: "Plane design was nice"
Miinukset: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."

Plussat: "Very poor Service on a 16 hour flight"

Plussat: "Super comfy seat and entertainment, plus staff super nice"
Miinukset: "Too long on boarding"

Plussat: "Food and flight attendants were excellent in Business Class"
Miinukset: "Sitting near bathrooms was a bit noisy and difficult to sleep"

Miinukset: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"

Plussat: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Miinukset: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Plussat: "crew was lovely and plane was very new"
Miinukset: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."

Miinukset: "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."

Miinukset: "the returning flight from Doha to Chicago was absolutely old and small."

Plussat: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Miinukset: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."

Plussat: "crew servious and food quality."
Miinukset: "not so many Hollywood movie choices."

Miinukset: "Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage."

Plussat: "The crew service"
Miinukset: "The cost of internet access"

Miinukset: "Great service. Courteous staff. Professional and well groomed crew unlike some US carriers. Decent beverage and food offerings in biz. Badly outdated IFE system."

Plussat: "Quick boarding, good entertainment choices."
Miinukset: "Food is below average. Very salty tofu salad, and they keep giving the same food in every leg."

Plussat: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Miinukset: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Plussat: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Miinukset: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."

Miinukset: "Extremely small leg pitch"

Miinukset: "Seats are way uncomfortable and small"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Service great and on time"
Miinukset: "Lounge in Cape Town was bad."

Plussat: "all"

Plussat: "Got upgraded to Business Class :-)"
Miinukset: "Not much of Movies options to watch"

Plussat: "Solid movie selection, good food"
Miinukset: "You have to go through security again at the Qatar Airlines gate, which takes extra time"

Plussat: "The flight was on time. The crew was very accommodating. The food is better than some other airlines. The entertainment provided had a lot of choices I had an 8 1/2 hour layover in Doha. They booked me a short stay in a hotel at no extra charge. This included a car and driver to and from the hotel. It was a nice hotel close to the airport."
Miinukset: "I was sitting in economy. I booked too late to get any type of upgrade for extra legroom. For Economy it was OK, but cramped and hard to get comfortable on a 13+ hour flight."

Plussat: "Service is fantastic. Comfort in business class. Great food. You can't ask for nothing better. The lounge in Doha is breath taking."

Miinukset: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"

Miinukset: "Almost missed my flight. I had to take a bus, go through a transfer check, and then take a train to the gate, which got me there so late (even with running) that they were calling my name (and a few others) over the loud speaker."

Plussat: "Crews and quality of food was great"
Miinukset: "Seating"

Plussat: "Boeing 787 with comfortable seats and large dimmable windows; handed out menus and two meals served; nice crew."
Miinukset: "The 787 entertainment system seems buggier than that on the A380—possibly an older system?"

Miinukset: "The seat didn't have any inflight entertainment"

Plussat: "Quick boarding/ friendly ground staff as well as the cabin crew! Food was great(even though I don't normally eat plane food) but I enjoyed their meals! Plenty of leg room with the seat compared to other airlines I have flown with! Free wifi on certain planes(even though for 15 mins, better than nothing!)"
Miinukset: "Could have a bit more choice of movies but wasn't bad"

Miinukset: "They gave us a small chicken sandwhich for breakfastand the next meel was over 6 hrs later with a small bag of chips in between. I was actually hungry when we got off our 13 hr flight."

Plussat: "Lots of space as the flight quite quiet. Very friendly staff."

Plussat: "Wonderful friendly service yet not overpowering. Clean airplane esp. clean bathrooms with efficient amenities. Fruits were sweet."
Miinukset: "Must include the latest films. I find the Hollywood films rather passe. Main courses not to my liking. The fish was overcooked and became very fluffy. Yes, fluffy is the word. Salmon was too salty. Asian food was not up to standard."

Plussat: "On time, good crew, easy connection."
Miinukset: "Hard and tight seats for such long night flight."

Plussat: "Free upgrade"

Miinukset: "No landing form!!"

Miinukset: "Only the toilets very small"

Plussat: "The seat space, and the ability to recline the seat was surprising."
Miinukset: "It is what it is."

Plussat: "Very good"
Miinukset: "Very good"

Plussat: "Good"
Miinukset: "Delay without infromation"

Miinukset: "The television got black out 6 hours before landing..dont have a choice but yo sleep."

Plussat: "Yes for both."
Miinukset: "Nothing."

Plussat: "Exellent"
Miinukset: "Nothing"

Plussat: "Yes"
Miinukset: "Good"

Miinukset: "Very good"

Miinukset: "Still too cramped"

Plussat: "Disciplined, timeliness."

Miinukset: "Too salty for the meal"

Plussat: "Arrival in time"
Miinukset: "Everything was good"

Plussat: "Same as above"

Plussat: "Every aspect was smooth and efficient."

Miinukset: "Gate change from 34 to 4 in hgk airport was too far."

Plussat: "On time."

Plussat: "Nothing"

Plussat: "On time"
Miinukset: "Cathay not the "cut above" it once was."

Miinukset: "Delayed departure Last minute gate change Very very late baggage arrival"

Plussat: "Seat unconfortable no legroom ."

Plussat: "Chicken rice"
Miinukset: "Mess in TPE"

Miinukset: "Very long delay leaving Hong Kong"

Plussat: "מסך וסרטים ברמה טובה, המטוס עצמו חדש ובאיכות טובה. מרחק קטן בין הכיסאות מרגישים ברכיים בגב."
Miinukset: "היינו המומים - רגע לפני העלייה למטוס, בשרוול עצמו, לקחו את הנוסעים הצידה ועשו להם בדיקה גופנית ידנית. הכוונה מישושים מלאים בכל חלקי הדוף האינטימיים, ולפני שאר הנוסעים. החברה שלי היתה בשוק. הרי עברנו שיקוף בכניסה לטרמינל. ואין לי מושג אם זה בגלל שאנו ישראליים, אבל זה היה וולגרי ופולשני. הימנעו מטיסה עם החברה הזו."

Miinukset: "We were late leaving HK but that is all. Minor in overall scheme of the journey."

Miinukset: "Seat didn't recline"

Miinukset: "lost my luggage"

Plussat: "Boarding was smooth."
Miinukset: "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."

Miinukset: "Less choices of movies"

Miinukset: "Very delayed"

Miinukset: "Omelette with chicken stil bland."

Plussat: "All as expected - no surprises"

Miinukset: "As above. Total failure by Cathay pacific. We were abandoned."

Miinukset: "Cobrar 45 euros por kilo extra no es normal"

Miinukset: "nothing much. overall good."

Plussat: "Had 4 pairs of eye glasses taken from my golf bag. ! prescribtion, i pair reading and 2 pairs of sunglasses. bag was left open and contents spilled into the golf carry bag. Why did this happen and who did it??"

Miinukset: "Not enough bathrooms"

Plussat: "All but did not eat"

Plussat: "Everything went us per schedule. The staff nice and polite."
Miinukset: "The seating is too cramped ."

Plussat: "Nothing"
Miinukset: "No seat assignment until at the airport, so my wife and I had to sit at separate rows, far away from each other for 15 hours. I will never buy from kayak again"

Plussat: "Staff was attentive and pleasant."
Miinukset: "3 and a half hour delay at airport, with no compensation from Cathay."

Miinukset: "The cabin was freezing! Plus the blanket was as thin as gauze."

Plussat: "Everything!"

Plussat: "Got upgraded to business - awesome"
Miinukset: "Boarding was slightly confusing/chaotic"

Plussat: "AWESOME!"

Plussat: "Everything! Even coach was a great experience"
Miinukset: "Nothing"

Miinukset: "48 hr preboarding online checkin is nonexistent. Error messages via link."

Miinukset: "1 hour delay from Vancouver to Hong Kong. 2 hours delay from Hong Kong to Osaka, and 1 hour delay from Hong Kong back to Vancouver."

Plussat: "Checkin at Kowloon"
Miinukset: "Aircraft change"

Plussat: "Service was excellent. Technology was amazing. The people were Beautiful"
Miinukset: "If patrons were more respectful of other patrons & guidelines set in place. Thank You!"

Plussat: "Worst customer service ever no one ever answer the call also no one ever answer call from vayama DO NOT BUY FROM VAYAMA"
Miinukset: "Honestly never buy a ticket from a vayama or kayak worst companies to buy ticket from I wanted to extended my ticket and they were charging me $1200 for extending my ticket from Lahore to New York ... instead I just missed my flight and got new ticket for $500"

Plussat: "Crew was not very frindly and the Turkish airlines staff at Istanbul are not at all friendly and so rude. I will never recommend Turkish airlines to anyone."

Plussat: "Crew was nice, seats were comfortable"
Miinukset: "I enjoyed the flight"

Plussat: "Crew are good ,seats were more than ok"
Miinukset: "Better seats and headphones to listen to the intertainmen system"

Plussat: "--"
Miinukset: "The seats are so narrow that I can't sit properly. I'm a normal sized person. and even the shorter person next to me was extremely stuck in their seat. This is unhealthy and awfully uncomfortable on an 11 hour flight."

Plussat: "The crew were all very nice and the food was good."
Miinukset: "The AC never seemed to work well...on the entire 10+ hour flight...so, that was pretty miserable. Especially sitting on the tarmac for 2 hours waiting for a mechanical issue to be fixed. That was bad."

Miinukset: "Smallest leg room I have ever seen"

Plussat: "The food was excellent and the crew was super efficient."
Miinukset: "Tight bathroom and no leg room."

Plussat: "Inflight service was good."
Miinukset: "Seat was a little uncomfy"

Plussat: "Comfortable flight, on time and good service"

Plussat: "Only two thing. The bathrooms and the intertainment"
Miinukset: "Seats are very compacted, lack of space and so close to reduced leg room resulting an agonizing experience to a new level of torture, unnacceptable on 14 hrs of imtercontinental flight. One word “horrid”"

Plussat: "Excellent service, onboard catering and transit facilities."
Miinukset: "No complaints."

Miinukset: "Extra extra and private security passing from Istanbul airport"

Plussat: "Very grateful our flight wasn't packed- this allowed us to lay down a little and sleep. The attendants were very nice and helpful."

Plussat: "AMAZING AIRLINE. Anyone traveling to this part of the world, fly Turkish!! Best international flight I have ever taken."

Plussat: "The seat was comfortable."
Miinukset: "The entertainment system was not working"

Plussat: "Everything is Fantastic"

Miinukset: "Could not board the plane although being at the airport well in advance. Forced to buy additional tickets for enourmously high price. Stay at the airport additional half a day without food and water. No one from the company showed any concern and were of no help. Horrible experience. Never again fly Turkish airlines."

Miinukset: "Very small space"

Miinukset: "This flight had 10 hours layover at Istanbul. Air line did not provide no hotel. Definitely I would not recommend anyone to take this types of flights with long layover."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "The airline was very hospitable and efficient. All flights were on time, boarding and de-boarding were very quick and painless. Crew was extremely helpful and kind. Food was good, seats were comfortable, and entertainment was good. For the money and time spent on this flight we felt we got an extremely good deal and would take this airline again, and recommend."
Miinukset: "The planes were pretty warm/hot for most of our flights. I'm not sure if air condition was available, but I know some people asked. It did cool down eventually so they must have turned on air or fans, but I know the heat was on at some points which made it a bit uncomfortable for such a long flight."

Plussat: "Food is bad.no other word is fitted. All the rest is good."

Plussat: "Food and pleasant service."

Miinukset: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."

Plussat: "Sadly, nothing."
Miinukset: "Service Attitude of staff at Istanbul airport, no one wants to help Delays No options if a flight is missed Wrong information Visa machines at airport don't work"

Plussat: "They were out of the chicken in meal even before they got to a quarter of people. They did neither had an option of vegetarian diet. So basically you cannot eat anything but the sandwiches if you don't eat beef."

Miinukset: "AC was not working while we were in the ground"

Plussat: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."

Miinukset: "Worst wheel chair service"

Miinukset: "Everything!"

Plussat: "Good flight"

Miinukset: "to hot, very hot!!! ו suffered too much"

Plussat: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."

Plussat: "Entertainment System was great, many choices and easy to navigate. This was important because the flight was delayed on both ends so we were sitting for even longer than our already long flight."
Miinukset: "Boarding was unorganized although we'd been divided into four groups, people were jumbled together not really knowing when their group had been called. Check-in bag drop was extremely slow, another couple of desks were needed to keep the process moving more quickly. We were there more than 2 hours early and were standing in line nearly all of that time."

Plussat: "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"

Plussat: "I didn't like anything! Extremely disappointed and not planning to fly with Turkish Airline again. I been flying with Lufthansa since April 1993 twice sometime 3 times a year and I don't remember ever being annoyed, disgusted, treated poorly and rudely and disturbed with any of their flights as I was on Turkish Airline! Ms. Meryam was the rudest human being/ female I met so far! Extremely rude , unprofessionally and very unfriendly Ummi G. Gunturk"
Miinukset: "I didn't like anything! My seat was broken, didn't move , the seat arm was broken , TV screen was broken and the crew didn't have the curtesy to even bother to upgrade me to a better seat. Instead the dumped me to the second to the last seat all the way in the way which the seat didn't work either. I been on the broken seat with my neck braces around my neck on (due to a neck injury) for 11 hours and the crew didn't give a damn about me!!"

Miinukset: "We landed into Ataturk airport while a coup was going on! And no one from Turkish Airlines was anywhere to be found for the next 16 hours."

Plussat: "The best"

Miinukset: "We missed our flight from Istanbul to New York. The gate was changed while we were waiting at the assigned gate. No announcements were made about the gate change. We ended up stranded in Istanbul. The Turkish Airlines representatives were very rude and not helpful at all. They told me that we needed to purchase new tickets. My 14 year old and I were in Istanbul, Turkey with no way home. After hours on the phone with their customer service and many repeated phone calls and many collect phone calls to the United States, my mother was finally able to secure new plane tickets for $2000 one way for us to return to the states. We were in the airport for 24 hours before we could board a flight to make our way home. A few days after we arrived back is when the terrorist attacks occurred. I have been plagued with flashbacks of our time in the Istanbul airport. I feel that Turkish Airlines could have done a better job at trying to accommodate us in a time of desperation. I have been reluctant to contact them upon my return and a friend offered to call on my behalf and was treated in the same disrespectful manner. I would hate to think that Turkish Airlines could be representative of the people of Turkey. I can't imagine that Turkey or the citizens of this beautiful country could treat visitors in such a fashion. I appreciate your time in reading about our personal and devastating experiences during our trip that was to have been the trip of a lifetime with my son."

Plussat: "Nice crew, clean plane"
Miinukset: "Flight was 2 hours delayed- late to my connection so luggage was lost and I was 3 days without luggage."

Plussat: "Excellent service. Food was great too!"

Plussat: "I flew Paris -Hong Kong(round trip) with transfer in Istanbul and overall everything was ok. The in-flight service was great, food was very good and their fleet seems quite new and clean."
Miinukset: "Thw only aspect I didn't like was the fact that our flight from Istanbul to Hong Kong was delayed and that is not a big problem,flights gets delayed all the time. But the attitude we got from the ground staff in the airport was a big problem. We got to the customer service counter to get further information about the flight and nobody was giving us any information.Not even an apology for the fact that we waited for 3 hours in an airport at 2 AM. Everybody seemed so bored,that they barely spoke 3 words.They offered us a voucher at Burger King, but we couldn't order anything from the menu,but the simplest burger. We just expected a bit more from an airline that has somebody dressed as a chef on-board while serving the in-flight meals."

Miinukset: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Plussat: "Very kind and helpful crew members Lots of stuff provided: drinks, food, kits etc"

Plussat: "From the first person I met (the man who printed my boarding pass at the counter) to the crew on board each flight, I was very impressed with the people at Turkish Airlines :) Everyone was very pleasant and helpful, and made my trip enjoyable."

Plussat: "N/a"
Miinukset: "Crew member wanted me to move my seat up so the passenger behind me can have more room. The person in front of me had his chair pushed all the way back, what the hell was the crew member thinking? I still did not move my chair and argued with the female crew. Crew members do not treat everyone equally. I asked for functioning pair of headphones and water, crew members never brought them to me. Responded by saying yes, BUT never brought it to me. I noticed crew members treated children and Turkish passengers first. I'm Chinese and flew Turkish airline- I felt the discrimination. Never traveling with Turkish airlines AGAIN."

Plussat: "The food, the crew, the beverages, the entertainment and the level of cleanliness were all excellent. On time departure on both segments."
Miinukset: "The Boeing 777 had the new, smaller seats. No control of overhead airflow among other things. Wish they still had the old Airbus A330's and 340''s."

Plussat: "DIRECT FLIGHT TO ISTANBUL FROM MIAMI. UNFORTUNATELY I WAS IN A RUSH TO REACH TURKEY FOR A MEETING. USUALLY I PREFER TO GO THRU ROME WITH A FEW DAYS LAY OVER SO THAT I CAN HAVE BETTER SERVICE, FOOD AND PAMPERED TREATMENT AS BUSINESS CLASS SERVICE SHOULD BE. WHO CHOSE THEM TO BE THE "BEST AIRLINE IN EUROPE"?? AS THY CLAIM TO BE!! BLIND PEOPLE??"
Miinukset: "DAMAGED MY LUGGAGE EXTENSIVELY, THIS IS THE THIRD TIME BY THE WAY), KEEPS REFERRING ME TO AN INSURANCE CO WITH AN E MAIL ADDRESS THAT DOES NOT RESPOND, NO TELEPHONE NUMBER BY THE WAY IS FURNISHED EVEN THOUGH I HAD ASKED FOR, REPEATEDLY. -HAD TO WAIT TO PAY FOR BUSINESS UPGRADE SINCE THERE WAS ONLY ONE PERSON TRYING TO COLLECT OVERWEIGHT LUGGAGE PAYMENTS AS WELL AS UPGRADE PAYMENTS, WHILE KEEPING ME IN LINE FOR 45 MINUTES FOR A BIZ CLASS UPGRADE. AFTER I PROTESTED, A TURKISH LADY SUPERVISOR SMIRKINGLY SAID THAT I HAD TO WAIT IN LINE SINCE THERE IS ONLY ONE PERSON SERVICING! GO FIGURE!. VERY TURKISH APPROACH I WOULD SAY. PASS THE BUCKET.. -NO CONCERN FOR BUSINESS CLASS SERVICE. PLEASE TELL THEM TO GO AND TRAVEL IN ALITALIA, SWISSAIR, UNITED, DELTA, VIRGIN (THE BEST) ,BUSINESS CLASS AND SEE HOW THEY PAMPER THEIR CUSTOMERS FROM CHECK IN, TO GREAT AND AMPLE GOOD FOOD AND CONTINUOUS SERVICE. -UNLIKE THY STALE, FROZEN FOOD. BAD BREAKFAST, NO AMPLE CHESE SELECTION (ONE SLICE WHITE CHESE ONLY), OVER COOKED BAD BURNED TASTING TEA. -SERVICE: THE MALE STEWARD DROPPED SALAD ON THE NEXT SEAT AND IT STAYED THERE FOR 5 HOURS. PICKED UP BY A FEMALE STEWARDESS AS WE ARE LANDING. IF THEY WISH TO USE MORE MALES ON BOARD THEY SHOULD AT LEAST TRAIN THEM WELL. I HAD TO WAIVE AT 3 DIFFERENT MALE STEWARDS AND THEY ALL PASSED BY NOT ACKNOWLEDGING AND I WAS SITTING ON THE FIRST ROW AISLE! THEY ARE RUDE, UNCARING, SHODDY SERVICE PEOPLE.."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight."
Miinukset: "The snack sandwich was freezing cold..."

Miinukset: "Three hours departure delay from Munich to SFO"

Miinukset: "Boarding from bus and no aero bridge"

Miinukset: "Luftansa cancelled my flight due to impending hurricane. Because of announced airport closure, I decided to go on August 31 on the only flight available which was Iceland air. I had to pay $4200 for the flight. My flight back to Orlando is on September 9 on Iceland air. How can you compensate me?"

Miinukset: "People in economy who have no common sense and put their seat all the way back into the personal space of the person sitting behind them. They should not be able to recline that far. If they need that much room take first class."

Plussat: "I just loved the friendliness of the crew. Way to go Lufthansa"
Miinukset: "Not sure about the seats but they could use some cushion."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Friendliness of cabin crew,entertainment was good,food was good. Overall I was pleased with the service and am looking forward to flying with Lufthansa again"
Miinukset: "I think the process was too long in Lagos, but in London it was smooth."

Plussat: "It was a short, smooth flight"
Miinukset: "I had paid extra to pick seats and they were moved without informing me prior to the flight."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "The agent worked hard to find us another flight to rome"
Miinukset: "Our plane sat on turnac in Toronto waiting for a parking gate for 30minutes making us miss our connecting flight. Finally arrived but missed our train to Florence had to stay Saturday night in Rome while our villa in Lucca sat empty which was paid for"

Plussat: "Boarding was automated gates was easy."

Miinukset: "Flight was delayed."

Plussat: "Crew was excellent."
Miinukset: "Lots of entertainment options but most were pretty dated and stale"

Miinukset: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."

Plussat: "I flew premium economy from Hong Kong to Frankfurt on the A340-600. The crew was excellent, attentive and friendly. They always have a great attitude and this has been consistent with my previous experiences with Lufthansa. The seat and meal were average for premium economy, but the crew more than made up for it."
Miinukset: "The seats were quite hard and lacking in padding in premium economy. The meal was average and nothing to bring home to."

Miinukset: "Cancelled flight."

Plussat: "The staff was good to me when I became ill on the flight with a migraine."
Miinukset: "When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible."

Plussat: "Smooth and comfortable flight . Awesome service by the crew"

Plussat: "Boarding was fast. Crew was good. Comfort level was good."
Miinukset: "The requested meal was not delivered. However, the crew bring it from the extra they had with other classes."

Miinukset: "Travellers"

Plussat: "Thank goodness the movies were good."
Miinukset: "Had to wait in 5 lines before someone could check our bags. no organization at boarding time. Just a free for all."

Plussat: "While seat did give more leg room, we were still squashed. the guy next to me was a little on the heavy side and he could barely fit in the seat. We had no place to put our arms."
Miinukset: "we had to go down stairs to gain access to plane; they waited forever to board. supper selections were mediocre at best."

Plussat: "I liked the entertainment options, beverage service, and leg room."
Miinukset: "I paid to reserve an upgraded seat. I specifically asked for a window seat and even have a confirmation email saying that I got a window seat (27 A). However, when I checked in, I was assigned a middle seat and the representatives at the ticket counter tried to tell me that was my preference. They tilde me to take it up with customer relations. If I pay $100 for a particular seat, I should get that seat!"

Plussat: "Awesome entertainment options, great dinner everything was yummy. Nice flight attendant"
Miinukset: "Flight was delayed, breakfast was horrible except for fruit salad."

Miinukset: "Cabin Crew does not pay much attention to customer need even in business class. They need to learn lot from KLM."

Plussat: "Excellent"

Miinukset: "Oversold flight."

Plussat: "Comfortable flight, good food and service."
Miinukset: "Check-in is bit tedious and the kiosk didn't work properly. Flight was delayed due to some incidents but they are not airlines' fault.."

Plussat: "free wine."
Miinukset: "Planes are old and cramped. Our plane gave us the "personal entertainment option" which meant you had to use your own device since they are too cheap to upgrade the planes. However, this international flight only had american plugs so anyone without an adapter was SOL. I tried to watch the large screen at the front of my section but they showed the movie Lion that is in Hindi and therefore had subtitles and I couldn't read the words from 12 rows back. The boarded process is like a cattle call. DO NOT FLY UNITED!!! I thought I was flying Lufthansa but it was a bait and switch situation."

Plussat: "The staff on board had the same view on the "comfort" on board and told us, that even her husband tries to avoid Lufthansa if possible."
Miinukset: "Everything on board the economy class is on Ryanair level. It is nearly not possible for me (1,89 meters) to have a comfortable flight in these seats. We will try to avoid Lufthansa as often as possible in the future (I`ve had a senator level in earlier times and things changed massively!)"

Plussat: "This part of the journey was excellent."
Miinukset: "The very long commute from one terminal to another terminal."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Good all around German quality"

Plussat: "on time, many toilet rooms available. not too much noises from other passengers."
Miinukset: "Boarding system was quite chaotic and unclear. Food was horrible. Premium Economy Class seat was just similar to economy class. Sound system with provided earphones don't work well."

Plussat: "Got two meals , very good service"

Plussat: "Apart from the turbulence everything was perfect. Flight attendants were very hospitable. Love the aircraft design. Great movie choices for the kids. In addition to that we all reach our destination safely. That's all that matters."

Plussat: "Made our connection, plenty of room on plane."
Miinukset: "Plane was late out of Budapest. Lounge at Budapest opened very late. No entertainment options."

Plussat: "made sure we didnt miss our connecting flight to denver after flight from paris was delayed. met us at landing and took us to immigration and gate"

Miinukset: "Departure gate was not shown on the ticket. By the time we found a LH rep we were told that the flight was operated by United. After we found a United rep and started walking towards the gate we came across the passport control area that had a huge crowd waiting in line. I saw that we literally had 15 min left, while the long line would take us 20-25 min to get through. We had to jump through the lines and cut in front of people explaining everybody our predicament and making people upset. Got back stressed and tired"

Plussat: "Nice plane and good crew."
Miinukset: "No complaints."

Plussat: "I love flying with lufthansa. Staff is friendly and chatty. Personal service is excellent. Food could be better compared to other airlines, but is not so important to me when it comes to flying."

Plussat: "Everything"

Miinukset: "Spicy food"

Plussat: "direct flight"
Miinukset: "only one type of food offered. presented in a rude way."

Plussat: "See above"
Miinukset: "See above."

Plussat: "at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped."
Miinukset: "Food a bit bland and uninspired"

Miinukset: "Boarding process could have been smoother"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Things were very scratched"

Miinukset: "2 н in plane, then tecnicans search and fix problems"

Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Plussat: "everything"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plussat: "Overall pretty good. Newer plane, business class is well configured."
Miinukset: "Food was good, not great. Seats when flat are quite hard."

Plussat: "Was on time! Not croweded!"

Miinukset: "2 hr delay"

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Miinukset: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Plussat: "All good. Very hospitable cabin crew, great service."
Miinukset: "Nothing."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "it was just okay. nothing spectacular."
Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Plussat: "Most Improved Player - Finnair has done the best experience in overall long haul flights out of the 40plus airlines I have flown in the last 3 years; brand new planes, nice and diverse cabin crew, beautiful lightings videos details chocolates etc, best entertainment system in the industry, and things always go smooth in Helsinki airport. Awesome imrpovement over recent years."
Miinukset: "Big struggle for airlines still remains varying quality customer service. Finnair still seems to struggle with this occasionally. Finnair can work harder to keep customer service quality high. Hate to say it, but perhaps letting the bitter, last generation flight attendants who seem to have a grudge about the decline of the glamour and benefits of the job as flying has become commonplace with more competition (seen this on Finnair & N America’s older airlines line United)"

Plussat: "It was comfortable and smooth."
Miinukset: "It was all good."

Miinukset: "Seats. Very uncomfortable"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Comfort"
Miinukset: "Choice of movies"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Miinukset: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plussat: "All is satisified."

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Plussat: "It was very quick"
Miinukset: "Nothing"

Miinukset: "Wifi spotty"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "Delayed"

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Miinukset: "all the info should be listed on the web as well that the cost is half more than the website"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."