Etsi halvat lennot välille Houston - Oulu

"liian kylmä"

Plussat: "The lie-flat seats were just great ."
Miinukset: "Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class."

Plussat: "nothing"
Miinukset: "the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight"

Plussat: "Great service and yummy food."
Miinukset: "The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."

Plussat: "Very enjoyable"
Miinukset: "I have no complaints"

Miinukset: "Plane was 1 hour late and missed my flight."

Miinukset: "Did not like stress of having to check in 24 hours ahead of time just to get a free seat assignment. Why should we have to purchase a seat on a plane we already bought a ticket for?"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "Super quiet and comfortable flight, dedicated service, punctuality."
Miinukset: "I liked it all."

Plussat: "Actually had an empty seat next to me on the flight... That never happens anymore..."
Miinukset: "Nothing it was an enjoyable flight all the way around..."

Plussat: "Its a short ride."
Miinukset: "Short ride."

Plussat: "Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience"

Plussat: "The plane was good, the flight time was nice, just 9.5 hours."
Miinukset: "The boarding was kind of chaotic, but the crew was kind. The plane seemed comfortable but the seats sit too far back, so when the person in front of me sat his seat back, his head was almost in my lap. It made it hard for me to move or read or do anything. The food was super bland and the drink options were pretty limited. The entertainment selection was much more limited than most flights."

Miinukset: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"

Miinukset: "I missed the flight"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "It was a very smooth fly,enough space to sit,great staff."
Miinukset: "The entertainment TV is very low quality ,bad sound and very poor choice of music.One in the front of me didn't work and I used one beside me..I don't take it too seriously,but that is what I experienced and noticed."

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "The cabin was very clean and the flight was smooth dispite heavy crosswinds on approach."
Miinukset: "The boarding was awfully slow, and the flight departed nearly half an hour late. The cabin crew offered free water and coffee, once. Even then I had to ask the flight attendant, they did not ask me. No entertainment on the flight, magazines were rather pricy so I read a book and caught up with some sleep."

Plussat: "Upgrade to business class was fantastic given my then physical condition. Wheelchair assistance to and from airplane smooth and courteous, food and all of service on board fantastic."

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "The accommodations made me feel like I was in first class!"
Miinukset: "The screaming child behind me ):"

Plussat: "We had a row to ourselves with a seat between us. The flight was smooth. Blueberry juice. Competitive pricing."
Miinukset: "Having to pay to reserve seats."

Plussat: "Comfortable smooth flight, quiet in the large modern BA A380 aircraft"
Miinukset: "Usual boarding with people in rear having to get past people in lower row numbers having been boarded first."

Plussat: "Pleasant staff and crew."
Miinukset: "Tv screens are old and function very poorly."

Plussat: "Everything about this flight was enjoyable. The Finnair crew took all of the potential pain out of an intercontinental flight. We will definitely be flying with them again."

Plussat: "None of it."
Miinukset: "Not getting aisle seat, unpleasant passengers sitting next to me (making faces when I wanted to go to the lavatory from the window seat), group of noisy, drunk and rude young women behind.."

Plussat: "Polite crew.. 2 meals.. very smooth overall"
Miinukset: "Not enough leg room.. had to physically climb over neighbor to get to the aisle"

Miinukset: "No TSA pre check"

Plussat: "The options for music and movies were good, but the poor service provided, at check-in and on board, outweighed any benefit we received from the entertainment."
Miinukset: "The crew at Barcelona Airport, especially "Javier" (he refused to give his last name or show his badge - he had it turned around) was very rude and unhelpful. We had to go to another desk person to help us who was a bit more polite. The Finnair Customer Service telephone service was completely unhelpful even though this was booked as a Finnair Flight. The crew on board was ok, at best. The food was the poorest we had in both flights we took (we travelled from Barcelona to JFK, New York, and from JFK to YVR, Vancouver). We were most pleased with our flight from New York to Vancouver, with Cathay Pacific, who, by comparison, had very helpful and pleasant staff both at the JFK Airport and on board."

Plussat: "Flight was 2 hours late taking off. Completely ruined plans we had made for our first day in London"

Plussat: "Departed on time and arrived early. What more could you ask for?!"

Plussat: "Best price from Dallas to Barcelona, and then Madrid to Dallas."

Miinukset: "Plane was not even parked at a gate. hat to be shuttled from plane to terminal"

Plussat: "Nice flight, plane was new so that was great. I was traveling alone and got upgraded to Premium Economy. Lovely!"

"Missed my connection due to poor weather disrupting AAs entire fleet. Rebooked my flights twice and was still unable to make it home. No offer of hotel compensation despite me being stranded overnight in Houston. Nothing really to do about it- just a bad couple of days to travel. I wish they were a little better at letting us know about delays in good time, as it would have made a difference to my planning."

"Left 40 mins late; we were fine on our connection but many on our flight were not."

Plussat: "The crew member who is close to my seat did not even offer to help with my luggage which was very unprofessional."
Miinukset: "The crew members needs to be helpful, and customer service to their passengers!"

Miinukset: "Not making me sit on tarmac pretending you already don’t know the flight is canceled. Enough of the dog and pony shows."

Plussat: "Landing"
Miinukset: "Everything. Major delay, lost my vacation time"

Miinukset: "Flight was delayed, so missed connection."

Miinukset: "The AC was off while we were waiting to takeoff so it never felt cool in the cabin for the hour(ish) long flight we had. I don’t know if it was the size of plane that made it so we couldn’t have that on while taxiing/waiting our turn to take off or what, but it was too hot and stuffy onboard in Texas on the tarmac. Our next flight from Dallas to Huntsville, AL had the AC on the entire time we were waiting our turn/taking off- the plane was newer and slightly bigger. Not sure what the deal was but it made the flight pretty miserable."

Miinukset: "Check in was terrible. Took an hour waiting in line"

Miinukset: "No snacks"

Plussat: "It wasn't Spirit."
Miinukset: "Missed our connecting flight due to mechanical issues, but we were put on a later flight. Due to covid it's hard to get really good customer service. It would be nice if American had said well in advance that you need their app in order to connect to wifi on the plane."

Plussat: "When we did get in the air, the flight seemed to go quickly and we got there fast."
Miinukset: "I upgraded to 1st class for both flights but the plane seating was very dismal and hadn't been upgraded in either of these planes for a long time. After we boarded the plane we were told that no drink, snacks or food would be offered. The attendant shut off the lights as soon as we got in the air and kept it dark in the cabin until 10 minutes before we landed. She never came around to check on us once or ask if we needed anything. I was so thirsty when we landed. I have decided that I will either go back to United Airlines or check out the 1st class options at American Airlines better next time. This might not have been their fault, I'm not sure what it was, but the flight was late landing and we took off an hour late as well which really put me behind schedule."

Plussat: "Efficient"

Plussat: "Everything went smoothly."
Miinukset: "The flight was packed and wearing masks Was not enforced."

Miinukset: "If American Airlines didn’t delay 10 minutes so you miss your connecting flight twice within 1 trip"

Plussat: "ON time"
Miinukset: "Food selection"

Miinukset: "Size of seat"

Miinukset: "2 hour delay"

Plussat: "Amazing crew and boarding process (given our priority status), great food throughout the flight."
Miinukset: "Seat comfort"

Miinukset: "The communication on the actual flight could have been better. The flight from Houston to Charlotte was not very informative as in weather conditions, traffic, or the time in which we landed was not gone over."

Plussat: "Boarding was quick and easy"
Miinukset: "The plane could have been cleaner"

Miinukset: "Smoke in cabin, has to return to Houston. Then they never transferred our luggage as promised."

Plussat: "Great crew. Easily accessible."
Miinukset: "Several delays."

Miinukset: "Gate change and delay in boarding. Delayed landing and made connecting flight difficult"

Plussat: "Much better the typical American cattle class. Qantas actually served real food. Cabin was spacious."

Plussat: "NA"
Miinukset: "Multiple delayed flights leading to short connection time. Despite meeting stated time, denied entry and surprises that my ticket was changed with no effort to correct said error at the gate despite adequate time prior to take off."

Miinukset: "Need some sort of gluten free snacks!"

Miinukset: "Crew was very rude and the inflight food and entertainment was horrible. Food wasn’t edible and my tv didn’t work"

Plussat: "Punctuality"
Miinukset: "NA"

Plussat: "Everything worked out great."

Plussat: "Late takoff"
Miinukset: "Late takeoff"

Plussat: "Was able to sleep"
Miinukset: "Nothing"

Plussat: "Very little"
Miinukset: "Gotta fly from HOU to DFW to get anywhere ... Delays, running from gate to gate .. meanwhile AA staff and gate agents are always scowling and never helpful. In general, flying is expensive and sucks."

Plussat: "I decided to travel First Class from Houston TX and that was the greatest choice I ever made. IAH requires travelers to arrive 2-3 hrs early due to traffic or weather conditions. I checked in at 2 pm and waited for my 5 pm boarding call. First class was amazing! I stored my belongings without any issues. I sipped wine and dined on pasta and watched the movie Father Figures with Owen Wilson and Ed Helms. The stewardess was polite and friendly. The food was enjoyable and the passengers were friendly. The bathroom as also immaculate, I was impressed."
Miinukset: "No complaints!"

Plussat: "Nothing"
Miinukset: "Our bags were lost going to Rome for a wedding and our cloths were in the bags for the brides father and sister bridesmade. No updates and the have my phone number and email address. You would think it was 1968 or something! Unacceptable in this day and age of communication! The wedding is in 48 hours and can’t find our bags? All this was explained to the airline in Rome the baggage handlers etc. etc. still nothing. Absolutely amazing and disappointing!"

Plussat: "Nice leg room"
Miinukset: "Doors closed early for my 6:28am flight. I couldn't fly until 1:18pm. Crew says that doors close 10 minutes before flight. The doors on the 1:18pm flight stayed open well after 1:18pm. The flight was then delayed until 1:50pm."

Miinukset: "3 planes all with mechanical issues... numerous people left stranded, the whole thing was a nightmare. Finally got home around 1 00 AM. But the worst part was the gate agents I literally felt like I was disrupting their day! Email sent to American."

Miinukset: "Airplane very uncomfortable!spacevery reduce to obtain more seating capacity they forgot customer comfort"

Plussat: "the fly was on time"
Miinukset: "I don't like central seats"

Plussat: "Flight attendants were nice trip was uneventful."

Plussat: "That the armrest came up."
Miinukset: "The landing, having to check my luggage and receiving it banged up when I saw more spaces for my luggage on the overhead compartment, the pilot not mentioning turbulence, no entertainment, flight attendants not being observant for persons not buckled in, last but certainly not the least...the flight delay."

Plussat: "Snacks"

Plussat: "Nothing"
Miinukset: "Personnel; lack of customer service"

Plussat: "I did have to speak with an attendant at the customer service area of checkin and she was great. Very helpful."

Plussat: "This particular trip everything went as well as can be expected. I was upgraded to first on both legs, always a bonus. Crew was friendly and efficient. FYI, this was not AA crew and equipment, was the regional sub. But still, all good."
Miinukset: "I don't care for the shuttle from the main terminal to the remote. It's crowded and uncomfortable, even for a few minutes."

Miinukset: "My flight was cancelled and caused me to miss another connecting flight to get to my destination, and now need to purchase new tickets."

Miinukset: "Late and delayed arrival. No seed assign until I was at the gate"

Miinukset: "They lost our baggage and communication was terrible"

Plussat: "Very good"

Plussat: "Free beverage"
Miinukset: "Was told I couldn't get on earlier flight because I hate checked a bag. That bag ended up on earlier flight and sat in Rochester for 5 hours. Was delayed due to "maintenance" and the inability to find flight attendant. Ended up changing gates and then forgotten for 45 minutes before manager asked someone if we were headed to Rochester. Once aboard second plane waited for another 45 minutes for fuel. Never flying American again.Was told I couldn't get on earlier flight because I hate checked a bag. That bag ended up on earlier flight and sat in Rochester for 5 hours. Was delayed due to "maintenance" and the inability to find flight attendant. Ended up changing gates and then forgotten for 45 minutes before manager asked someone if we were headed to Rochester. Once aboard second plane waited for another 45 minutes for fuel. Never flying American again."

Plussat: "I sat next to my wife"
Miinukset: "Paying extra for seating"