Etsi halvat lennot reitille Houstonista $[81-Suomeen

Miinukset: "Airline food could always be better. It wasn’t bad though."

Plussat: "Crew was competent"
Miinukset: "The plane was hot the entire flight"

Plussat: "The movies"
Miinukset: "Flights being on time. Friendlier staff. They would t have misplaced my luggage."

Plussat: "Crew was amazing"

Plussat: "Perfect in everything"
Miinukset: "All good"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints."
Miinukset: "Some of the other passengers were annoying"

Plussat: "We were traveling from IAH gto FRA with two dogs. One in a crate and one in a small carry on dog bag. Lufthansa handled the process very well. They expected us at the airport, helped us through the entire checkin with a smile, helpful information and care. They brought us and our dog to TSA and after boarding confirmed that our dog had been loaded and safely taken care of. The cabin crew also checked on us and our in cabin dog. I don't know any other airline that makes traveling with a dog so easy and pleasant."

Plussat: "Great customer service!"

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Seat was excellent. I like the blanket and more than anything real silverware...unfortunately for bad food"
Miinukset: "Food real bad, hope it will be better from Frankfurt"

Miinukset: "Small plane, a price for everything."

Miinukset: "There was no drink service because of “turbulence”. I did not notice any turbulence."

Plussat: "Clean"
Miinukset: "Seats way too small and tight. Flight delayed over and over."

Plussat: "Staff was really good"

Plussat: "Crew was helpful"
Miinukset: "The plane was 1 hour late and the plane wasn't even at the gate for its expected departure time. The boarding process was too long and take off took too long, thus causing me to miss my connecting flight. So that I missed my Saturday interview."

Plussat: "The airbus looked nice, crew was friendly."
Miinukset: "Boarding was chaotic, the seats were ok. The USB port did not work and the touch screen was unresponsive, hard to use. Four bathrooms in the middle of the plane did not seem sufficient, toilet paper running out, long wait."

Plussat: "On time, pleasant, comfortable."
Miinukset: "Honestly all good!"

Plussat: "I like everything about this airline. The entire crew is always happy to serve and extremely helpful. The food is very good and served hot. When our flight was delayed and it was questionable whether we'd make our Lufthansa connection, there was a small bus with 2 Lufthansa crew members waiting for us on the ground - they escorted us through Customs and directly to the door of the airplane so that we'd make the flight. Service I have never gotten on an American airline!"

Miinukset: "Got to pick a seat when signing in"

Plussat: "Always have been more than pleased with Lufthansa. Perfect experience. Sincere thanks go to all staff."
Miinukset: "Nothing. All perfect."

Plussat: "Food was great"
Miinukset: "Hot in cabin and service poor. Seat not comfortable still prefer united clasd"

Plussat: "Nice big plane, good/frequent beverage service."
Miinukset: "Didn’t arrive on time. Breakfast was weird and flavorless."

Plussat: "I like everything. Everything orderly and perfect."
Miinukset: "The screen for viewing movies were not functioning all the time."

Plussat: "Well in time"
Miinukset: "We were not offered veg and non veg options. We were only offered a vegetarian meal. A minute later, the gentleman behind us was presented the two options. We disregarded this on the first flight, but when it happened on the next flight similarly, we asked if we could get our children the chicken meal. The air hostess explained they had no more. But she presented the two options to the fellow passenger behind us. We were extremely offended by the way we were treated. The airlines offers no entertainment for children as do other airlines. In fact, one air hostess went so far as to ask me to tell my Lil one to MUTE the volume of his ipad."

Miinukset: "Unprofessional behavior of the checkin counter agent at IAH was disappointing. The registration of food choice online didn’t get through hence had to deal with pasta Airbus 380 seats selected by us on the upper deck seemed to lack cushion and hence very uncomfortable"

Miinukset: "More food favorites"

Plussat: "excellent service and crew"

Plussat: "Excellent crew-seats were decent-not as good as Emirates., but doable. Seats from Frankfurt to Bengaluru in India were smaller than US domestic airlines-a feat thought unachieveable!!"
Miinukset: "Food was terrible-choice for dinner was Salmon or pasta with tomato sauce! Obviously picked the salmon which was sitting on a bed of soggy rice and a dinner roll that was so cold, I could cool my drink with! It was also hard enough to use for self-defense. The entertainment system was so bad, the kid behind me was punching the screen!! It took me 5 minutes to wait for the screen to respond and it was not much larger than my phone. Again, miss Emirates-this will be my last flight on Lufthansa!!!"

Plussat: "Nothing"
Miinukset: "Disaster customer service .. cancelled and mtssed flights"

Plussat: "Evrything"
Miinukset: "Nothing that i can think of."

Miinukset: "The delay of the flight without thinking of how to take care of the passengers or even appease them after almost 4hours delay"

Plussat: "They did it again, lost my bag for the emth time. But this time its seems to be more complicated than previous times this has happened. Just hope i’ll get my bag back eventually."

Plussat: "The food was good and they provided a good amount of snacks and drinks as well. My movie screen would not play with sound and they found me a different seat."
Miinukset: "The layover time was terrible. Only 1 hour in Frankfurt. I barely made my next flight and that's only because I ran since the boarding time is about 30 minutes before the flight leaves. Their "minimum layover time" needs to be lengthened. I'd like to know if any of the people who make that decision have ever tried to make a flight with such a short layover."

Plussat: "Flights themselves were ok with friendly crew."
Miinukset: "Only two passport gates for non EU passengers at Frankfurt. Four employees at EU gates sat there and laughed at the angry crowd. Lufthansa should have anticipated this mass of people and had appropriate passport checkers there from that company. "Not our fault" does not cut it. Two planes 600 people each landed at same time. I'd guess a quarter missed connection. The process of rescheduling was a comedy of lies and inefficiency and lack of concern. Worst air travel experience ever. Ruined first two days of my vacation. Oh yea forgot the worst. No air conditioner running on runway at Houston at three in afternoon. Passengers visibly sweating before a nine out overseas flight. Blamed it on a mistake."

Plussat: "I enjoyed my experience but the food was not that great ."
Miinukset: "Food"

Plussat: "Staff was friendly and attentive"
Miinukset: "First of all, the boarding took an hour longer than it should have been so we all sat in the plane dripping with sweat, because it was 100 degrees in Houston and the plane didn't have A/C on until we took off. Food was not good, some mysterious meat they called beef stew and veggies with strange texture. We ended up drinking more since the food was bad. The entertainment choices were OK but the equipment was a bit ancient, my husband's screen ( we sat in the front where screen pulled out of the seat) was broken and was held by a duct tape(???!!!) The seats are small, I have flown with other companies on transatlantic flights and their seats are bigger and more comfortable in economy class."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Flight crew was decent."
Miinukset: "The flight was late in departing and then rerouted from Frankfurt to Manchester causing many passengers to loose connection. The reasongiven was a crew scheduling issue. Compensation upon arrival at Frankfurt was nil unless you asked and if you did you got an insulting 7 euros which barely even paid for coffee. No apology to people given just a "business as usual, it is your problem attitude". At arrival in Frankfurt there was a pass the buck attitude where any questions of connecting flights, and reroutes was forwarded to a Lufthansa counter that was NOT manned by anyone. Very frustrated."

Plussat: "There service helping us with the boarding process was phenomenal!"

Plussat: "It was UA. Not Lufthansa."

Plussat: "Comfort, yummy food, exceptional customer service, but the best part had to be the amazing service when checking in at IAH.....the lady who checked us in delivered the best customer service I have ever received by an airline....I would love if she received some appreciation....she was super professional, courteous, friendly to my daughter, explained everything and made sure I understood, and then said "I'll see you upstairs Mrs. Manderfeld to help you further....at the gate" WOW! If only all airline check was like this!"
Miinukset: "The whole experience was fantastic! I've always rated and preferred Emirates and Etihad but this airline experience has changed my mindset....Thank you!"

Plussat: "I'm even still here i miss it my flight i have told they are going put me to another flight but I have not received any call yet from"
Miinukset: "I'm still waiting"

Plussat: "Lots of entertainment. Everything fine."

Plussat: "Movie selection was great, food was ok as was the service."
Miinukset: "Boarding and deplaning was nothing short of a cattle call. No plane ettiquette and no direction from the crew on how to properly deplane. I am a 6'2" tall person stuck in between two 300+ men. Not only did I feel uncomfortable I felt unsafe. When I asked if I could upgrade to premium economy or even business it was a straight no without even looking in the system to see if their were open seats. The girl in front of me ate with her seat reclined which allowed me a whole inch of space to bring my food to my mouth. Terrible airline and terrible experience. If I could cuss in this review I would."

Plussat: "Economy is always Economy and I got what I paid for therefore I am satisfied with that fact. In addition we were on time."
Miinukset: "All was well with the Airline and British Airways met all the safety protocol, I expected. The booking with Kayak was made online. I had questions after the booking, I called. The representatives were very helpful,. professional and courteous. Thank you."

Plussat: "The crew were great but the entrainment socket on my seat was broken so I couldn’t watch anything"
Miinukset: "Making sure everything works properly"

Plussat: "Crew were excellent, seats were relatively comfortable and in flight entertainment was great."
Miinukset: "The plane was old and dirty. It really needed a good clean as there was food debris on my seat belt buckle and sticky finger prints all over my screen. Additionally, the connection time at LHR was too short. While we made the flight (having to run) but our bags did not, which was an annoyance."

Plussat: "Friendly staff, good food, comfy seats, clean plane"
Miinukset: "The lights broke on the plane so we all had to sleep with the lights on. That was the only negative."

Plussat: "Over all good means.........., All well nothing to my dislike"
Miinukset: "Nothing to dislike"

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Plussat: "To be honest, I liked that some of the flight attendants were friendly. Honestly, all but Nicola were nice and friendly. Nicola was the only rude one. So rude that I took note of her name for such a review like this :). I also liked that we got to our destination safely."
Miinukset: "Flight was delayed almost 3 hours total. The first 45 minutes we were in the airport and they said they were delayed because of an engineering issue which was fine. They then stated that they resolved it and had us board the plane.... ten minutes later the pilot states that the same engineering issue is still being worked on and it'll be about another ten minutes. Well... TWO HOURS after being trapped on the plane and told repeatedly "it'll be another 10-15 minutes" ,we finally took off. The food was subpar, most of the airline staff was polite save for one gentleman at the gate who made a sarcastic comment to me about them trying to board quickly when I couldn't find my passport (after making us wait 45 minutes... then another 2 hours... yeah board quickly for what?). And the flight attendant Nicola was incredibly rude and appeared to condescend to some passengers in various ways. That 3 hour delay ended up costing me my connecting flight and I was booked on an overcrowded flight leaving 4 hours later and that was also delayed almost another hour (surprise!). My first day of vacation, I basically lost my whole first day as I arrived 8 hours after I was meant to because of delays by B.A."

Plussat: "The staff was kind"
Miinukset: "Too many people"

Miinukset: "I did not like a lot of things, overall impression was very disappointing compared to a few years ago. I will NOT recommend BA to anyone."

Plussat: "We liked the Economy Plus amenities lovely service from all staff"
Miinukset: "Heath row. Was very disorganized"

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Plussat: "The only positive is that you don't have to worry about missing your flight due to the fact LHR isn't in the Schengen zone so there's no hangup at passport control during your connection."
Miinukset: "From check-in to flight attendants snotty attitude and a bunch of control freaks. Service and amenities inferior to other airlines."

Plussat: "Courteous and friendly staff"
Miinukset: "Outdated ife and unpleasant buzzing noise from the headphones"

Miinukset: "Waiting 6 hrs"

Plussat: "Timely."

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Miinukset: "Missed the connection"

Plussat: "Crew on the flight home was extremely friendly! Flights were all on time. Food service and drinks were very good. Great in flight entertainment options"
Miinukset: "Customer service personnel over the phone was so rude to me. Flight crew on the flight from dfw to lhr wasn’t friendly at all."

Miinukset: "My bags didn’t make it into this flight. Pathetic operations. Have to wait 24 hours for bag to come. Very inconvenient."

Miinukset: "Just the room and comfortableness of the economy class seating"

Plussat: "Perfect landing"
Miinukset: "Not enough food in a meal"

Plussat: "Crew"
Miinukset: "Food"

Plussat: "Crew were great, food good : better business class than international BA!"
Miinukset: "Too many passengers with over size carry on"

Miinukset: "I told the ground crew that I would prefer an aisle seat when I checked in, and she acknowledged my need. Yet, it turned out that I was given a window seat while there are vacant aisle seats on the plane."

Plussat: "This flight was operated by British airways but the price with Finn Air was much cheaper."
Miinukset: "The cushion of my seat was not comfortable."

Plussat: "Service"

Plussat: "I really liked that the crew were friendly, information was clearly communicated and process smooth."
Miinukset: "For a long flight the seats weren't that comfy and if it's an overnight I would suggest they let you know when food is coming or lights out so you can plan. Also, just a suggestion but I would prefer to pay less and not have the entertainment stuff or just use a BA app on my phone."

Miinukset: "The flight was cancelled due to hurricane Harvey."

Plussat: "Na"
Miinukset: "I didn't know that it's so complicated to reschedule a flight or return money! That was the worst part."

Miinukset: "I tried watching movies. However, the movie would start fast forwarding itself and skipping to the end without anyone or anything touching the screen or armrest. It happened multiple times and the crew reset my monitor twice before it started working properly. Towards the very end of my flight it started happening again. Very frustrating for such a long flight."

Plussat: "There were no complications with my flight"
Miinukset: "Food is not so good, and the flight entertainment and amenities are not as good as other airlines."

Plussat: "I could not have been happier with my flight to London."
Miinukset: "The flight back could not have had worse service. I paid for an upgrade and got none of the treatment I expected from the flight there."

Plussat: "Check in, boarding were well organized. Crew and attendants at the airport were very friendly. My luggage was not lost."
Miinukset: "The flight from Houston was delayed, but Captain said that he will make up, and we should arrive to London on time. Only when we landed I learned that we are still late by an hour, and I missed my connection in London by a few minutes. Whoever was assigning a seat for me in Houston, could seat me closer to the front, so I would have a better chance to catch my connection. Instead, I was placed at the very last row. (Very uncomfortable by the way)."

Plussat: "The staff and food option wasn't bad for plane food. We left and arrived on time. Theu kept us informed with what was happening with the turbulence."
Miinukset: "There were no usb chargers. The tiny screen had white scuffs all over so you couldn't see. The chairs were super cramped."

Plussat: "The crew was great at taking care of everything"

Plussat: "I flew economy. I was happy that I didn't feel tightly confined in my seat. I'm 5ft. 11 in. tall and had enough legroom so that me knees didn't get pressed up against the seat in front of me. I had the vegan meal and it was good! The staff on board were friendly and professional even when a customer a few rows ahead argued with them! They were able to hear the man out and resolve the problem amicably."

Plussat: "Everything was good! Something to be said when here are no issues!"
Miinukset: "No issues."

Plussat: "Wider isle and overhead space."
Miinukset: "TV screen difficult to see."

Plussat: "Food and crew were nice. Smooth landing and take off."
Miinukset: "Entertainment was terrible. Very limited choices. Water dripped on me from the AC when landing. Headphone jack was nearly stripped out."

Plussat: "Seats were a lil comfortable than the ones i have flown in before."
Miinukset: "Switched to a different plane because of delays. Was issued a ticket without getting an alert that i required a visa for italy, was detained and had to spend a night in an italian airport cell and deported the following day (not a honeymoon experience i was looking forward to)."

Plussat: "Cabin crew was very good"
Miinukset: "Cabin temperature was a little warm."

Miinukset: "I missed my connecting flight because I got an email from kayak that the flight was an hour delayed. And it was not delayed."

Plussat: "Everything was ok. Just OK. Decent meal - if small."
Miinukset: "Not much space in the cabin. Plane was quite tired. Breakfast, as always, terrible."

Plussat: "Discreet and attentive customer service"
Miinukset: "Foot rest did not fully deploy. The remote for IFE was stuck I the cradle"

Plussat: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Miinukset: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Plussat: "Leg room was much better than in economy particularly for those of us over 6 feet tall. The food was quite good and better than what is normally served in Economy."
Miinukset: "Toilet facilities were in the economy cabin so there was no benefit to Premium Economy passengers - so much for a separate cabin as advertised. The seats weren't comfortable in fact normal economy seats are probably more comfortable. I was near one of the separating curtain as the cabin crew were often "bursting" through rather than pulling the curtain apart. Being on overnight flight it meant I got very little sleep let alone the children yelling and laughing loudly through the night - could the cabin crew say something! I had paid the extra for premium economy so I could do some work and get some sleep before I landed. I managed to do some work but got very little sleep."

Plussat: "I loved the headrest on the seat. Easiest headrest for sleeping I have ever had. No neck rolling around. Especially important for long overnight flight. The recline on the seat was also lovely. For economy class, I slept amazingly well!"
Miinukset: "Food was ok, and seats were quite close together. I have status on another airline and usually fly in a premium economy seat. This was absolutely fine in a pinch, and I would do it again. But more room between seats would be nice."

Plussat: "Straight forward boarding pretty good food and the flight crew was very professional"
Miinukset: "Still very cramped seating."

Plussat: "We were traveling with a newborn and toddler. The crew and staff were very accommodating and helpful. They seated us in a row with an extra empty seat, refilled my daughter's bottle several times, and were friendly and kind to our kids. The entertainment options were great and the food was good, too."
Miinukset: "The seats were not very comfortable but this is the case with pretty much any economy seating on any flight."

Plussat: "Our original flight was delayed an hour, then 4 hours, then eventually cancelled. The last gate crew gave us no updates other than saying it was being delayed to a maintenance check. We eventually had to rebook our direct flight from ORD to CDG to then ORD to LHR and then to CDG. Because of this delay we missed most of our first day in Paris. The flight crew from LHR to CDG was very polite and friendly! I will be doing business with British Airways again in the near future. I will not be doing business with American Airlines anytime soon. Neither will my friends and family once they find out about my horrible experience with their lackluster customer service."
Miinukset: "Everything that involved American Airlines and my 7 hour flight delay."

Miinukset: "The AC was off while we were waiting to takeoff so it never felt cool in the cabin for the hour(ish) long flight we had. I don’t know if it was the size of plane that made it so we couldn’t have that on while taxiing/waiting our turn to take off or what, but it was too hot and stuffy onboard in Texas on the tarmac. Our next flight from Dallas to Huntsville, AL had the AC on the entire time we were waiting our turn/taking off- the plane was newer and slightly bigger. Not sure what the deal was but it made the flight pretty miserable."

Plussat: "It wasn't Spirit."
Miinukset: "Missed our connecting flight due to mechanical issues, but we were put on a later flight. Due to covid it's hard to get really good customer service. It would be nice if American had said well in advance that you need their app in order to connect to wifi on the plane."

Plussat: "When we did get in the air, the flight seemed to go quickly and we got there fast."
Miinukset: "I upgraded to 1st class for both flights but the plane seating was very dismal and hadn't been upgraded in either of these planes for a long time. After we boarded the plane we were told that no drink, snacks or food would be offered. The attendant shut off the lights as soon as we got in the air and kept it dark in the cabin until 10 minutes before we landed. She never came around to check on us once or ask if we needed anything. I was so thirsty when we landed. I have decided that I will either go back to United Airlines or check out the 1st class options at American Airlines better next time. This might not have been their fault, I'm not sure what it was, but the flight was late landing and we took off an hour late as well which really put me behind schedule."

Plussat: "Efficient"

Plussat: "Everything went smoothly."
Miinukset: "The flight was packed and wearing masks Was not enforced."

Plussat: "the crew was nice"
Miinukset: "leaving on time. more than 4 hours delayed. we had to deplane the aircraft and all the time there was not a certain answer."

Plussat: "Very friendly crew, my flights were on time, good selection of movies. That's about it."
Miinukset: "Their Basic fare should be renamed "Bare-sic" – you have to pay for almost anything. Food choices can be better. I guess they can pay the Munich airport to get better treatment and not having to bus their passengers around."

Miinukset: "Size of seat"

Miinukset: "2 hour delay"

Plussat: "Amazing crew and boarding process (given our priority status), great food throughout the flight."
Miinukset: "Seat comfort"

Plussat: "Boarding was quick and easy"
Miinukset: "The plane could have been cleaner"

Miinukset: "Smoke in cabin, has to return to Houston. Then they never transferred our luggage as promised."

Plussat: "Great crew. Easily accessible."
Miinukset: "Several delays."

Plussat: "Much better the typical American cattle class. Qantas actually served real food. Cabin was spacious."

Plussat: "NA"
Miinukset: "Multiple delayed flights leading to short connection time. Despite meeting stated time, denied entry and surprises that my ticket was changed with no effort to correct said error at the gate despite adequate time prior to take off."

Miinukset: "Need some sort of gluten free snacks!"

Miinukset: "Crew was very rude and the inflight food and entertainment was horrible. Food wasn’t edible and my tv didn’t work"

Plussat: "Early arrival and ease to sit down"
Miinukset: "Better snacks and"

Plussat: "Punctuality"
Miinukset: "NA"

Plussat: "Everything worked out great."

Plussat: "Easy boarding, smooth takeoff"
Miinukset: "The loud child behind me kicking my seat and yelling"

Plussat: "Late takoff"
Miinukset: "Late takeoff"

Plussat: "Was able to sleep"
Miinukset: "Nothing"

Miinukset: "Delay"

Plussat: "Very little"
Miinukset: "Gotta fly from HOU to DFW to get anywhere ... Delays, running from gate to gate .. meanwhile AA staff and gate agents are always scowling and never helpful. In general, flying is expensive and sucks."

Plussat: "I decided to travel First Class from Houston TX and that was the greatest choice I ever made. IAH requires travelers to arrive 2-3 hrs early due to traffic or weather conditions. I checked in at 2 pm and waited for my 5 pm boarding call. First class was amazing! I stored my belongings without any issues. I sipped wine and dined on pasta and watched the movie Father Figures with Owen Wilson and Ed Helms. The stewardess was polite and friendly. The food was enjoyable and the passengers were friendly. The bathroom as also immaculate, I was impressed."
Miinukset: "No complaints!"

Plussat: "Nothing"
Miinukset: "Our bags were lost going to Rome for a wedding and our cloths were in the bags for the brides father and sister bridesmade. No updates and the have my phone number and email address. You would think it was 1968 or something! Unacceptable in this day and age of communication! The wedding is in 48 hours and can’t find our bags? All this was explained to the airline in Rome the baggage handlers etc. etc. still nothing. Absolutely amazing and disappointing!"

Plussat: "Nice leg room"
Miinukset: "Doors closed early for my 6:28am flight. I couldn't fly until 1:18pm. Crew says that doors close 10 minutes before flight. The doors on the 1:18pm flight stayed open well after 1:18pm. The flight was then delayed until 1:50pm."

Miinukset: "3 planes all with mechanical issues... numerous people left stranded, the whole thing was a nightmare. Finally got home around 1 00 AM. But the worst part was the gate agents I literally felt like I was disrupting their day! Email sent to American."

Miinukset: "The A319 outfitted in this way is to freaking tight!!! There is not even close to enough leg room for an average sized American male. I'm no taller than six foot and not overweight. You must fix this issue. I will look for other carriers whenever possible."

Miinukset: "Airplane very uncomfortable!spacevery reduce to obtain more seating capacity they forgot customer comfort"

Plussat: "the fly was on time"
Miinukset: "I don't like central seats"

Plussat: "Las pantallas en cada asiento con entretenimiento ideal para los niños u también los adultos y además de ofrecer variadas bebidas dieron un snack."

Miinukset: "Delayed. We were unable to change the flight to sit together. Staff not very helpful"

Plussat: "Snacks"

Plussat: "I did have to speak with an attendant at the customer service area of checkin and she was great. Very helpful."

Miinukset: "Plane got cancelled. Missed my other flight. Spending $100 more that was unnecessary"

Miinukset: "My flight was cancelled and caused me to miss another connecting flight to get to my destination, and now need to purchase new tickets."

Miinukset: "Late and delayed arrival. No seed assign until I was at the gate"

Miinukset: "Delay No direction help for the gate Bad seats"

Miinukset: "They lost our baggage and communication was terrible"

Plussat: "Easy to book. Reasonable price. 10/10 would book again."
Miinukset: "Nothing."

Plussat: "Very good"

Plussat: "Free beverage"
Miinukset: "Was told I couldn't get on earlier flight because I hate checked a bag. That bag ended up on earlier flight and sat in Rochester for 5 hours. Was delayed due to "maintenance" and the inability to find flight attendant. Ended up changing gates and then forgotten for 45 minutes before manager asked someone if we were headed to Rochester. Once aboard second plane waited for another 45 minutes for fuel. Never flying American again.Was told I couldn't get on earlier flight because I hate checked a bag. That bag ended up on earlier flight and sat in Rochester for 5 hours. Was delayed due to "maintenance" and the inability to find flight attendant. Ended up changing gates and then forgotten for 45 minutes before manager asked someone if we were headed to Rochester. Once aboard second plane waited for another 45 minutes for fuel. Never flying American again."

Plussat: "Normally I've been on planes where the seats aren't that great! But these seats were wonderful! :) I was out like a baby!"
Miinukset: "I don't really like the complimentary pretzels."

Plussat: "I sat next to my wife"
Miinukset: "Paying extra for seating"

Plussat: "A two hour ride on an airplane without having to drive."
Miinukset: "The seats are extremely uncomfortable on this pane."

Miinukset: "I did not like the fact that American Airlines cancelled my 17 Yr old neice's flight from Dallas to Denver over a thing called "timed-out". And had her sleep in a room with a cott instead of a hotel room. And the fact that we as customers pay good money for tickets only to be subject to the airlines way of business. It is absolutely unacceptable!"

Plussat: "The flight was excellent and the price was right"
Miinukset: "No complaints"

Plussat: "Everything"

Plussat: "The crew that greeted us (and sorted out seats) was excellent."
Miinukset: "We had booked seats together two months before our trip; when we checked in (both legs are Star Alliance, but Air Canada—one leg both directions—did not allow any on-line seat choice or changes), we had been separated to different rows altogether (and since it took two Air Canada trips to get from Vancouver to Denver; the first had mechanical difficulties an hour into the trip and had to return), and there was no way to change it online or at the airport."

Plussat: "The crew did the best they could"
Miinukset: "Flight was super delayed with no explanation"

Plussat: "The only problem was that I could not check in till morning 4 hours before my flight. Everything else was great"

Miinukset: "Not enough room for everyone’s carry ons even though websites clearly state the allowances. very small plane. No snacka offered on almost 3.5 hour flight only drinks."

Plussat: "The seats were large with lots of legroom even in regular economy"
Miinukset: "The departure was delayed 75 minutes. Boards at the airport were not updated quickly. My entertainment system did not work but everyone else's did. The cabin crew wasn't very friendly"

Plussat: "Fairly comfortable flight. I enjoyed the new shading windows with no physical shutters"
Miinukset: "I did not like the glass in my food. I mentioned it to the flight attendent and she said I probably have nothing to worry about but took my information down."

Plussat: "NOTHING"
Miinukset: "Customer service, boarding, check in desk, LITERALLY EVERYTHING WAS 3rd CLASS WILL NEVER FLY WITH THIS AIRLINE EVER AGAIN EVEN IF THE TICKE IS FREE WORST EXPERIENCE OF MY LIFE AND I WILL TELL EVERYONE"

Plussat: "When I got sick, staff were friendly, helpful and soothing until the arrival of the ambulance. They made me feel much better during a very stressful situation."

Plussat: "Comfortable aircraft with enough room for an average person. I like the Embraer 190."
Miinukset: "Unspecified maintenance issue seemed to manufactured to allow the gate crew to get off the hook for shortfalls."

Plussat: "Food was decent."
Miinukset: "We paid extra for bulkhead seats at the front of economy. One of the stewards working in business class repeatedly came to get something out if the compartment over my head. The noise woke me up over and over. I finally asked him what he was getting and he told me it was his lunch! Irritating."

Plussat: "Flight was on time"
Miinukset: "Didn't serve any free snacks or food."

Plussat: "Nothing horrible, but nothing especially good. Decent amount of space but nothing but room temperature beverage served."

Plussat: "it was a long flight, not interrupted by too many announcements"
Miinukset: "boarding was problematic. I paid extra for a seat closer to the front yet had to store carry on in the rear of the plane. when asking the flight personnel for assistance regarding the matter, he promptly gave me a glare and turned away totally ignoring me. In waiting until everyone had exited the plane before being able to retrieve my bag, it completely defeated the purpose of the extra expenditure. perhaps boarding the rear of the plane first. regardless, my biggest concern was I felt like the flight attendant should have responded but elected to snub me. amazingly I lived to talk about it :-)"

Miinukset: "another delay"

Miinukset: "Air Canada did everything wrong except for the actual flying of planes. Repeated delays and cancellations with NO organization or communication to the passengers. I made it to my final destination 24 hours later than original itinerary, almost all of which was spent in airport lines. My bag didn't arrive until 5 days later...on the wrong porch."

Miinukset: "service desk unable to reroute me on a different flight even though there are seats"

Plussat: "This was not a Luftansa flight!! It was Air Canada Rouge which is a budget airline that doesnt compare to Luftansa"
Miinukset: "The fact that it said thia was a luftansa flight when in fact it qas not"

Plussat: "Nice to see some older flight crew members."
Miinukset: "First meal was frozen. Bread, veggies and brownie cake were frozen while the chicken and rice wasn't appetizing. Flight crew should be more aware of the first row seats when pushing their food carts down and now bumping into passengers tvset."

Plussat: "Very comfortable and clean aircraft. Friendly crew. Seats at the front of Economy had excellent legroom. Helpful flight announcements from the captain."
Miinukset: "Air Canada has only one gate at Houston, which appears to be in constant use, at least in the early afternoon. If one flight is delayed in departure, it causes a backup with other flights."

Plussat: "Easy , on time, friendly"
Miinukset: "N/a"

Plussat: "Got a free upgrade to economy comfort, very pleasant short flight."
Miinukset: "A gate labeled A9 should not be in terminal B"

Plussat: "Each had own entertainment screen per passenger"
Miinukset: "My luggage was left in Houston and that was very inconvenience. And it took a day and a half before it came."

Plussat: "Was not impressed with this flight. Honestly this experience will make me reconsider booking with AC in the future."
Miinukset: "Check in at Houston is terrible. Air Canada made us transfer our own luggage between flights causing us to almost miss our flight. This should have been indicated when booking the flight, we would have purchased a different flight. When we got on the flight, overhead bin was too small for my husbands carry on and a flight attendant whisked his bag away before we could ask where she was going. She came back without the bag and we asked where she had taken it- she had checked it without asking us if this would be ok. The bag was full of valuable breakables as well as our cash and cards. We asked if we could get the bag at the gate and she said it would come out on the carousel. So we spent 3 hours completely stressed out. Drinks were only served once the entire flight, more water should have been offered. When we got off the plane one of our bags had gone missing. We had to wait 2 days to have it delivered. It was delivered at 4am in the morning. Overall compared to the previous United flight, Air Canada has lots of room for improvement."

Miinukset: "The temperature control system was broken so the cabin temperature was upwards of 90F for the entire flight. The flight crew wouldn't acknowledge the issue until we had landed."

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Plussat: "Straightforward flight."
Miinukset: "Two guys behind us talked the ENTIRE flight. This was an overnight flight when most people wanted to sleep. Quite rude for Canadians."

Miinukset: "The lady who checked us in caused a major problem with seating. The person I was traveling with was blind and I was her guide. We specifically asked to be seated together and the lady told me we were. I even confirmed with her and she told me yes again. When we boarded we found out our seats were 17 rows apart. I found out that she did this for the connecting flight as well (not as far apart but still not together) this caused a great deal of stress as I couldn't help her when I needed to."

Plussat: "Flight was on time"
Miinukset: "Nothing."

Plussat: "nothing particularly spectacular. The entertainment on the place is much better than most (since most don't have it) for such short flights."
Miinukset: "The place was delayed for over an hour for a 'maintenance issue' - what I dislike is lack of information being shared from the plane to people at the gate. Also when we are delayed for the airlines fault - customers should be given something - anything - a small voucher, or even a drink ect., this is not a weather issue. I think airlines have too much power making most terrible at customer service - air Canada is one of the worst ones."

Plussat: "Flight was delayed several hours with no compensation given"

Plussat: "food and beverage service"
Miinukset: "Lack of organization at boarding; zones need to line up in specific areas and board sequentially. Boarding was chaos."

Plussat: "Plenty of leg room, friendly crew, everything was clean"
Miinukset: "Entertainment system didn't work for me or my wife (and a few others that I could see from looking around) even after they tried to reset/restart the monitors three different times..."

Plussat: "The tv for each individual person"
Miinukset: "Always late."

Miinukset: "Very bad experience, first flight was delayed then lost my luggage. All my cloths, Medicine and cosmetics in the bag. They spoiled my trip"

Plussat: "I liked the streaming entertainment I enjoyed the friendliness of the crew I was pleased with the Canada air app allowing check-in and tracking of flight"
Miinukset: "The comfortability of the flight was poor. Both my wife and I were too uncomfortable to be able to sleep on out more than 9 hour flight. Leg room bad, seats uncomfortable."

Plussat: "Boarding process was orderly."
Miinukset: "Too crowded for my height of 6'1'in. Carry on luggage very difficult to accommodate."

Plussat: "Leg room is comfortable"
Miinukset: "Flight had one and half hour delay. I did not get E-mail reminder for Check-in, for my return flight from Toronto."

Miinukset: "My luggage didn't arrive when I did. I had to spend several hundred dollars on cloths for me and my niece so that we had what we needed for the two days it took to get our bags."

Plussat: "Wheelchair service arrived very late yet the flight attendants and the Captain remained with me until the wheelchair arrived. Outstanding attention and care for passengers."

Plussat: "On time both on departure and return trips."
Miinukset: "Crew could have come round looking for disposals sooner rather than at the end. No one came by to check if seat belts were fastened properly."

Miinukset: "Air Canada is terrible"

Miinukset: "Flight was cancelled. I had to rerouted through New York and missed connecting flights"

Miinukset: "I took the same route with west jet the prior week. Same price. Maybe a bit cheaper even. Seats were far more generous. I used to always take air canada. Now if it is s rouge flight I look at all other alternatives first before having to settle for rouge. Terrible airline."

Miinukset: "Food not good, and entertaiinment center did not work"

Plussat: "Boarding was fine. The food was not good and the flight attendants sat in the back of the plane instead of bringing drinks and food for a ten hour flight. We lost a day of vacation due to Air Canada not being held accountable for the flight being late as well as sitting on the Tarmac at Haneda airport."
Miinukset: "We sat on a Tarmac at another airport for five hours without knowing how long we would be there. Also, there was only one crew member that was helpful. Our flight was supposed to land at 2:20 pm and did not land until 10:30 pm at Narita airport. We were not compensated and were abandoned by Air Canada. We had to sleep in the airport since everything was closed."

Plussat: "I wish it was better advertised that there was no dinner service on a three hour flight!"
Miinukset: "If I am booked on an international flight where I am allowed to check in 2 bags, why would this first leg charge me $70 extra for a piece of baggage??? Does not make any sense!"

Plussat: "NOTHING AND ABSOLUTELY NOTHING"
Miinukset: "EVERYTHING ABOUT THE SERVICE"

Miinukset: "They charge for movies."

Plussat: "It was comfortable"
Miinukset: "The wifi wasn't working"

Miinukset: "Wifi only worked for a half hour, we paid extra to bring carry on bag, and the're was no space in the plane, had to send it in the cargo."

Miinukset: "The remote in the arm rest is the worst part of the aircraft. You can never rest your arm because you will always hit the remote changing the channel or turning the screen on."

Plussat: "Movies and drinks"
Miinukset: "More frequent service"

Plussat: "It’s ok. The airplane is not comfortable. It’s old and small"
Miinukset: "N/a"

Miinukset: "Delays"

Miinukset: "Uncomfortable"

Plussat: "We arrives early."
Miinukset: "Very long walk to next gate. No golf carts wanted to bring US. Wife is pregnant"

Miinukset: "My luggage is all soaking wet. Horrible."

Miinukset: "They had no room for my carry on, I had to place it under my seat making my legs very comfortable."

Miinukset: "Snack"

Miinukset: "Cabin temperature was set too high that caused dryness"

Plussat: "Good. Thank You united airlines.!! Excellent 10.00"

Miinukset: "They skipped me for drinks"

Miinukset: "The bathroom gets messed ( wet paper towels on floor) by irresponsible passengers, stays yucky ."

Plussat: "Really professional. Nice service."
Miinukset: "Lost a bag."

Miinukset: "Immediately after all passengers were boarded United discovered the plane had to be replaced. We all had to deplane, wait an hour more for a new A320, and reboard. Also irritating that delays are posted at 15 minute intervals and then updated; so you have to keep updating friends & family via WiFi. If it's predicted to be an hour, say so."

Plussat: "Cannot rate the food as I didn’t have any."

Plussat: "Everything good"

Plussat: "Staff did its best even understaffed"
Miinukset: "The delay, bad food (all spicy)"

Plussat: "Nothing"
Miinukset: "Nothing"

Plussat: "They accommodated my 6 hour layover by reducing it to 2!! Got me home 4hrs earlier. So grateful."

Miinukset: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"

Plussat: "Suitcase arrived at the carrousel on time , much better than Houston."

Miinukset: "HUGE DELAY. MISSED CONNECTION. CONSTANT UNCERTAINTY"

Plussat: "Everything went by smoothly, no problems"

Plussat: "They let people get on with oversize bags when sequence 4&5 get on there's no room left"

Miinukset: "Wi-Fi wasn't available"

Plussat: "Direct tv in united codeshare flt"

Plussat: "It was nice"

Plussat: "Lining up in groups"
Miinukset: "Nothing"

Plussat: "Gate personnel were great."

Plussat: "Boarding process"
Miinukset: "No food... Sporadic drinks.. Very cheap service"

Plussat: "This was my first time flying United and I was very happy with everything. Hopefully my opinion will be the same on my return flt."
Miinukset: "It would have been nice had i been able to recline the seat a bit more. And some sort of remote for the games...To play the games u have to lean forward and sit with ur arms raised to touch the screen and that get very uncomfortable...It might not b important to everybody ...but since u asked..."

Plussat: "Great"
Miinukset: "Nothing"

Miinukset: "My luggage was missing!"

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "There is delay in both airport for security check ! No more people to do it ! 1 hour waiting in line was very dissappointed"

Plussat: "Nice staff"
Miinukset: "Horrible landing. They lost my luggage. Which I think my fees should be returned since I had to wait until 8 at night to receive it"

Miinukset: "We were grounded for over an hour, no fault of United. Spent a half hour on the runway, it would've been nice to be told that before taking off."

Plussat: "As a pilot i don't care about the food, never eat it. I care about safe aviating and that we had all the way down to minimums into New Orleans."
Miinukset: "Don't much like being treated like cattle, but compared to flying my own aircraft this is practically free and totally safe."

Plussat: "My overall experience was excellent except for your new food policy. Meals should included! I am handicapped and asked for help boarding and getting to flights! I was helped by your caring and very curtitious staff! Thank you for your help."

Miinukset: "First of all, our boarding was late, snack wasn't offered, extra charge for TV and wifi."

Plussat: "Was not happy"

Plussat: "I'm a traveler, and I just don't recommend this airline. Here in America people have so many options."

Plussat: "Great seat i had to pay extra but it was worth it"

Plussat: "Morning flights are always rough but this was a joy....only 29 passengers....peace and quiet!"
Miinukset: "Nothing"

Plussat: "Clean, and comfortable"
Miinukset: "No tv to watch"

Miinukset: "Hate the airport"

Plussat: "Staff was friendly"
Miinukset: "Cold on board"