Etsi halvat lennot reitille Houstonista $[7232-Helsinkiin

Plussat: "The crew was really nice and very attentive."

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "Not a lot other than better choice of movies and music. Super airline as always"

Plussat: "Perfect"

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "The crew was friendly and helpful."
Miinukset: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."

Plussat: "Good flights"
Miinukset: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Miinukset: "On the A350, the seat doesn't recline much. It was quite uncomfortable."

Plussat: "Great service & very comfortable lie flat business class seat for this red eye flight."

Plussat: "Very efficient and comfortable flight."
Miinukset: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Miinukset: "Handling flight delay"

Plussat: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Miinukset: "No comment."

Plussat: "The crew was absolutely amazing"
Miinukset: "More movies on the system"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Good Service.Efficient"
Miinukset: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."

Plussat: "Seat was comfortable and leg room was pretty decent in economy class when compared to other airlines"
Miinukset: "Extra leg room, little bigger seats"

Plussat: "The Crew was amazing, the service social excellent. The Seat were so cramp, the best sales point fort business class"
Miinukset: "More space for shoulder and legs. Espicially for a 11h flight"

Plussat: "Aircraft was very nice and comfortable. Flight crew as friendly."

Miinukset: "Entertainment for a 4 hr flight was terrible"

Plussat: "Great crew and food served was nice for airline food."
Miinukset: "You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach"

Plussat: "Good service/Crew food quality and choice good."
Miinukset: "Need more choice of British TV Programmes rather than American"

Plussat: "The service was excellent & food satisfying."
Miinukset: "The liquor variety could be better."

Plussat: "the staff were friendly and accomplished good travel nothing was too much for them."
Miinukset: "nil"

Plussat: "Plenty of room to move around"

Plussat: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"

Plussat: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Miinukset: "No complaints so far so good"

Plussat: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Miinukset: "Nothing"

Plussat: "Nothing much."
Miinukset: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"

Plussat: "Boarding was great as well as comfort and crew. the flight was ok"
Miinukset: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("

Plussat: "On time, fairly good food, good entertainment system."
Miinukset: "Very cramped seating when the flight is full. We're told to stretch our legs, but there is no place to walk or even stand."

Miinukset: "Snacks and drinks could be betteri"

Plussat: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Miinukset: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."

Plussat: "Crew were very helpful and courteous"

Plussat: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."

Plussat: "Snacks and the crews on board"
Miinukset: "The crews in the airport, not friendly. They dont even smile!"

Plussat: "Qatae Airways is second to non as always"

Plussat: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Miinukset: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Plussat: "Crew was excellent."
Miinukset: "Food."

Plussat: "had a whole row to myself and the food was very good"

Plussat: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Miinukset: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."

Plussat: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Miinukset: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Plussat: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Miinukset: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."

Plussat: "crew was excellent, very attentive"
Miinukset: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"

Plussat: "Friendly and genuine staff. Clean plane. Staff were well organised."
Miinukset: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Plussat: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
Miinukset: "nothing"

Miinukset: "Qatar Airlines charged us a 600 Euro fee for missing a flight even though we contacted them before to explain the circumstances beyond our control."

Plussat: "First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me ."
Miinukset: "None"

Miinukset: "No food on board!! Staff says it got over when i have selected my food selection!!"

Miinukset: "Free wifi"

Plussat: "I liked how generous they were with food and drinks"
Miinukset: "Free WiFi could have made the flight a lot better"

Plussat: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Miinukset: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Miinukset: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Miinukset: "Klm is the best, even on a 40min they served small breakfast."

Plussat: "Terrific hot breakfast in bus. class"
Miinukset: "Window did not darken like the others."

Miinukset: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Miinukset: "It's KLM. What else do you need to know."

Plussat: "Crew were excellent"
Miinukset: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Miinukset: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Plussat: "The crews were pretty great!"
Miinukset: "The regulating of the temperature."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Miinukset: "Flight was delayed, had to run to my next connection flight."

Plussat: "very nice crew"
Miinukset: "my baggage was lost"

Miinukset: "Don’t be late"

Plussat: "Seat was comfy and spacious for economy class"
Miinukset: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Plussat: "The seat was a little uncomfortable but the crew were amazing."

Plussat: "General flight journey"

Plussat: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Miinukset: "Doesn't"

Plussat: "Crew was friendly"
Miinukset: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Plussat: "The entertainment was amazing"
Miinukset: "The seats were a bit hard"

Miinukset: "They left my bag off the plane. Ridiculous."

Plussat: "Crew was ok."
Miinukset: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Plussat: "The space at my feet with the chair in front was a bit akward."
Miinukset: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Plussat: "The crew"
Miinukset: "Seat comfort"

Plussat: "Cabin facilities"
Miinukset: "They didn’t bring one of my bags"

Plussat: "Crew was fantastic."
Miinukset: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Plussat: "Nice aircraft"
Miinukset: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Plussat: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Miinukset: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Plussat: "Crew were great, food, entertainment, seat and everything else was great as well."

Plussat: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Plussat: "Lovely crew, very helpful"
Miinukset: "N/A"

Plussat: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Miinukset: "Transfer point needs upgrade."

Plussat: "Good"
Miinukset: "Nothing"

Plussat: "The crew!!"

Plussat: "Friendly hostesses"
Miinukset: "Flight was delayed 3 hours"

Miinukset: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Miinukset: "Our lougage did not arrive"

Plussat: "The flight was perfect! Great food,movies and I even got to sleep !"
Miinukset: "All was well!"

Plussat: "The crew was efficient. Flight left on time. Food and wine served."
Miinukset: "No entertainment."

Plussat: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Plussat: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Miinukset: "That it didn’t happen."

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "Professional crew. Good boarding."
Miinukset: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Miinukset: "Flight was cancelled."

Plussat: "Friendly in-flight personell"
Miinukset: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Miinukset: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Plussat: "We got a meal for a 1h flight only"
Miinukset: "No entertainment but normal for this type of flight"

Plussat: "Sandwich was incredibly tasty (although not much filling)"
Miinukset: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Miinukset: "Nothing, one of my best flights ever."

Plussat: "The crew were great but the entrainment socket on my seat was broken so I couldn’t watch anything"
Miinukset: "Making sure everything works properly"

Plussat: "Flight overall was unremarkable. Aircraft was almost twenty years old and looked it."
Miinukset: "Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has."

Miinukset: "Seat didn’t recline..."

Plussat: "Good crew"
Miinukset: "Some free snacks could have helped"

Plussat: "Crew seemed happy"
Miinukset: "Absolutely no leg space and I'm only average height"

Plussat: "Prompt service, clean plane, friendly stewards."
Miinukset: "There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well."

Plussat: "It was overall officient, basically on time and comfortable"
Miinukset: "Getting off the ground took quite a while even though we arrived basically on time"

Plussat: "Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc."

Miinukset: "Poor service overall."

Plussat: "The entertainment options are good, the food is good and the aircraft was clean with plenty of plugs for mobile devices."
Miinukset: "The boarding process was chaotic. Also other than checking boarding passes airline staff don’t help people find their seats or get settled."

Plussat: "Good onboard entertainment. Normal headphone jacks."
Miinukset: "Arm rests did not move all the way up, so difficult to sleep on this overnight flight. Reduced seat pitch compared to some other airlines."

Plussat: "BAc- great brand and very professional."
Miinukset: "Nothing for me"

Plussat: "Everything was great the crew, on time arrival, food and so on"
Miinukset: "The entertainment screen on my wife's seat was broken and it would not keep straight up."

Plussat: "N/A"
Miinukset: "Crew were all over the place (at Club Europe Cabin) and very unorganised. We went to galley few times to ask them to bring us drinks even thou they have taken our orders. They need more training to be at Club Europe Cabin. The seats should be more comfortable and should give people more leg rooms."

Plussat: "It was easy to get on and off. The crew were well drilled in the art of moving people on"
Miinukset: "BA like others charge a premium for using them over easyJet and the like. I take offence to paying £350 for a ticket and hen having to buy a sandwich. If you want to be like low cost airlines, then have the same pricing structure. BA = Rip off."

Plussat: "On time service, quick to board ."
Miinukset: "I’m surprised by now that British airways don’t provide any food for children onboard. A cheese and mushroom toastier is not exactly child friendly"

Plussat: "Seat was comfortable"
Miinukset: "Time"

Plussat: "total flight bsolutely excelente custumer service stuffs was very friendly outbound and inbound no dilays"
Miinukset: "not aplicable"

Plussat: "On time good service"
Miinukset: "Very cramped seats on old plane."

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Plussat: "The flight was only 3.5hrs it was exelent."

Plussat: "Quick flight"
Miinukset: "Inflight meals and entertainment seat pitch"

Miinukset: "One of the worst experience I’ve had, if not the worst. Lack of communication between flight attendants at gate was the main reason for missing our flight, after 2 delays from the previous flight. When we got to the gate they closed it at that moment, earlier than it should have. A Mr. Fenney, person in charge at the gate, didn’t help much. Just went through the motion and as slow as possible trying to help us. It seemed he just wanted to pretend he was helping us. Worse was his attitude when telling is the gate has already closed, didn’t do anything to help us, nothing at all. We had to literally get information out of him. We then went to customer service were the same thing happened, a lack of care that we missed our flight due to things out of our control. Even to the point where the agent told us “be sure to be there on time this time”, like if it was our fault we missed it (we told her the details of our situation). Till this point they don’t seem to care. They left about 15 people, that i know of, hanging. If they had better comunication between gates and waited a miserably 5 more minutes (although they closed the gate earlier then they should have) everyone would have made it. Throughout the whole process we noticed that american airlines employees did not care that many on that first flight had connection flights. They were just going through the motion, slowly while all of us were a bit desperate knowing that the layover time was going to be very close."

Plussat: "No hassle and all straight forward"

Plussat: "This is a no frills BA flight, but I'd rather do fly with BA than the other options. You have to pay for food and drink, the quality of crew far exceeds the usual low cost dross."
Miinukset: "Nothing for the price. Although my preference would be BA via London City."

Plussat: "The crew on the plane were lovely and the service was great. We paid for exit seats so had lots of leg room."
Miinukset: "The plane was very old and the entertainment system poor. Small screens, no wifi and laggy interface."

Miinukset: "they have increased the layover time"

Miinukset: "My daughter and I were bumped off flight. We also had problems checking in. Luckily Alitalia were able to accommodate"

Plussat: "I slept. Pillow, blanket, clean disposable headrest cover Food was decent Way above average crew."
Miinukset: "Long boarding process. Broken headphone jack."

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Plussat: "Smooth experience"

Plussat: "Couldn’t check my bag through to another BA flight"

Plussat: "Priority boarding and bulkhead seating for family travelling with infant."
Miinukset: "My 'infant on lap' (23 months old) was too big for the airline-provided seat (weight limit 12.5kg, and he weighed 13kg)."

Miinukset: "The staff would not accept cash for the food and drinks, I didn’t have any so had to stay thirsty"

Plussat: "Only marked down on food and enteritis was a short haul flight so none provided as expected"

Plussat: "Cabin crew was nice and accommodating for passengers"
Miinukset: "Lack of leg room"

Plussat: "Nothing."
Miinukset: "Cramped, uncomfortable seats. Minimal legroom. Food and beverage for purchase. Luggage charged for. Group boarding. All on a so called premium airline, for a premium price. If I want Ryanair, I’ll fly Ryanair."

Plussat: "The boarding process was smooth."
Miinukset: "The seat in the so-called business class was too narrow even for a very slim person. The middle seat was too awful!"

Plussat: "Boarding. Food."
Miinukset: "My in flight entertainment was broken and that us quite a disadvantage on a 12 hour flight. I was told it was because the airplane was "very old" which whilst it may be true it is not something I particularly want to hear. I was also told that as the flight was full I could only move seats if someone wanted to swap. I'm not sure if the flight attendant was expecting me to stand up and make a public request?!"

Plussat: "The Business Class accommodations and staff were excellent. The boarding process was on-time and painless and made a very long trip enjoyable. Despite my poor experience checking luggage, see the dislike comments, there were two employees who did go out of their way at the end of my poor check-in experience to help me. I did not get their names, but their good service was greatly appreciated. The plane crews were also awesome!"
Miinukset: "1.Outdated website information: I have a small travel guitar that fits in the overhead bins and I always take it with me when I travel, with no issues. It counts as my overhead carry-on. I checked the British Airways website prior to leaving the U.S. and it said small instruments were okay. I was able to board from San Jose, USA, with no issues. However, I was told at Heathrow that no stringed instruments were allowed at all, under no circumstances, ever, no matter the size, even Business Class, even First Class, even if other airports were not enforcing the rules. The rules that ARE NOT LISTED ON YOUR WEBSITE 2. Poor customer service: Due to the above, at Heathrow airport, I had mixed signals everywhere and had to check-in THREE times, twice to oversize, I was sent back and forth all over the place, finally having to go all the way through the airport to pay to have my item boxed. Most of the folks along the way were extremely unpleasant and rude and acted as if it was the craziest thing in the world that I would have a carry-on travel guitar. TRAVEL guitar, small, not full size, not needing any special treatment. Most of the agents, who knew I was struggling with this, did not help me, for example, I had to wait in line all over again, twice! There was one woman that tried to help me and put me to the front of the line on one occasion and the last agent was helpful as well. I did not get any names, which I should have, because at the end, I FINALLY had those two staff members who helped me (see liked comments). I still had to check my box, but the final agent really went out of her way to make me feel better about the experience because she could see that I was given the runaround. But the folks at Oversize and the pre-Security line, were absolutely horrible and rude. No excuse for it at all. None."

Plussat: "On time. Efficient"
Miinukset: "No snacks"

Plussat: "Highlight of the trip was BA's inflight safety video."
Miinukset: "I took a BA flight after a while. I had stopped flying BA in flight service and comfort was poor. I travel business class. Seats were dated (seat cushions), plane was dated, inflight entertainment systems dated (compared to most other airlines). Crew goofed up on food. I had a seat change which I informed the Sr Purser who came to take food order, his colleague who came to serve drinks. Still the server gave my food to the other passenger who had requested to change seats. Which resulted in no food for me. They clamoured some meal fro economy class and served so shabbily (only a pic can show how shabby it was - unfortunately I can't attach one here). In spite of all this the purser showed no remorse or offered no apology. I think I made a mistake in choosing BA, should have never come back to them."

Miinukset: "Waiting 6 hrs"

Miinukset: "As per above"

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Plussat: "Polite staff professional"
Miinukset: "Delay."

Plussat: "It got me to where needed to get to. First flight in 12 months that wasn’t delayed."
Miinukset: "Poor value for money. The food & drink selection (that you have to pay for) is abysmal. UK Border is a joke, 20+ passport desks but only 2 are ever occupied, ePassport gate DOESNT work (won’t eork if you have kids). Zero f**ks given. #BrexitBritain #BrokenBritain"

Miinukset: "FLIGHT WAS CANCELLED IN THE LAST MINUTE, I WAS STRANDED IN LONDON AND HAD NO COMPENSATION"

Plussat: "Th flight was late, we lost our connection flight, they put us on another flight which arrived two hours later in a different airport!"