Etsi halvat lennot välille Houston Hobby - Suomi

Plussat: "Crew is good. Flight got delayed"
Miinukset: "Food is good."

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "The crew was amazing and delightful."
Miinukset: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Plussat: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Miinukset: "Please include Nigerian and Ghana movies"

Miinukset: "Refund my ticket"

Miinukset: "Quatar is the best"

Plussat: "Excellent food, service and comfortable seats."

Miinukset: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."

Plussat: "Food and entertainment was fine."
Miinukset: "Crew was not very organized or helpful. Need more training/experience."

Plussat: "Q-suites and business class flight crew."
Miinukset: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."

Plussat: "Ambiance"

Plussat: "The crew and comfort of the flying ship is excellent."
Miinukset: "No one stopped several children from screaming almost the entire flight. I’m thinking they need to put all families with children younger than 8 behind a partition. HAHA!! Just kidding. But that was very frustrating."

Plussat: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Miinukset: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."

Plussat: "Great"
Miinukset: "Too long, lol"

Miinukset: "On time. Reasonably good. Satisfied with everything."

Plussat: "Choice of flight from Utapao really was a no brainer. 45 minutes from home to departure lounge, had I flown from Bangkok I would still have been on the motorway! Everything went like a dream, a huge thank you to all at Qatar Airways, a true quality service."

Miinukset: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."

Miinukset: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."

Plussat: "Hosted services"
Miinukset: "Nothing"

Plussat: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Plussat: "Crew and food"
Miinukset: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Miinukset: "My personal stuff been stolen in airports"

Miinukset: "Seats and legroom too small"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Miinukset: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."

Plussat: "Excellent Service"

Plussat: "I was expecting to get a room myself near airport but Qatar Airlines provided room with meals at no extra cost"

Plussat: "-Cleanliness -on time arrival"
Miinukset: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Plussat: "Their food and crew was good."
Miinukset: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."

Plussat: "For the first time, my vegetarian food was pretty good and I didn't have an upset stomach as soon as I landed in India. It was a miracle for me. Thanks, Qatar airways."
Miinukset: "The seat was uncomfortable as usual, I am in my 60s. But most of my economy seats are somewhat the same, so no difference."

Plussat: "Flawless boarding, service, food and arrived 30 minutes early."
Miinukset: "Nothing"

Plussat: "Very friendly online travel booking portal. I like it"

Plussat: "Punctuality"
Miinukset: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."

Plussat: "Their efficient technique of boarding in Zones made it quick and effortless. The staff is very friendly and helpful! The entertainment was good and the flights where always on time.The food was excellent flying from Venice! Overall a great experience with a world class airway."

Plussat: "Flight was not crowded, room to stretch out. Food and service was good."
Miinukset: "Difficult boarding procedure."

Miinukset: "I had 2 checked in luggage, and both TSA lock on it was cut. Since it was TSA lock, I do not understand why both locks were cut instead of being opened with the international key. it cost me 10 USD it for the locks."

Plussat: "Best thing is 2 free checked bags."
Miinukset: "Food and service in economy could be better. Nothing special about Qatar."

Plussat: "Cabin crew courtesy."

Plussat: "Crew was excellent. Good flight"

Plussat: "Food"
Miinukset: "Entertainment. Not all films have subtitle"

Plussat: "Good"
Miinukset: "Okay"

Plussat: "Very friendly crew and efficient check-in service. Food was lovely."
Miinukset: "Multiple problems with onboard entertainment re-setting itself."

Miinukset: "Realised that for short flights they do not supply headsets. This is rather strange, since the media content they have is useless unless there are headsets / paid or free whichever"

Plussat: "Lots of disruptive kids, one of the ethnically chinese (sorry didn't catch her name) was very attentive and supportive of parents trying to keep their kids happy on a twelve hour flight."
Miinukset: "Long flight, infrequent water distribution, half the staff just chatting in the back. Filthy bathrooms not cleaned in flight."

Miinukset: "7 hours on the phone all over the world so far and absolutely nobody willing to take ownership of this problem. What terrible service"

Plussat: "I like it."
Miinukset: "No problem"

Plussat: "Crew was phenomenal. Felt safe and cared fir on flight."
Miinukset: "Food choices seemed a little under the Qatar standard considering the high level of quality for other aspects of this airline. Not airlines fault but took too long to get yo terminal at IAD Leg room a little tight in economy of 777"

Miinukset: "No legrooms"

Plussat: "Excellent. I had the same issue on this flight and the steward was very accommodating, which I appreciated very much, as I had not eaten for quite a while."

"Ross, the flight attendant. Won't fly another w his working it."

Plussat: "Entertainment"
Miinukset: "Food service horrible. Don’t you think food is a necessity? Giving grown adults pigeon food is quite absurd. What happened to a real meal with your flight! Imma open an airline and Delta will be bought out by me. Just cause I will treat people like humans not caddle"

Plussat: "Crew was very nice, professional."

Miinukset: "Not delayed"

Plussat: "Seats too small"
Miinukset: "Crappie entertainment. Never figured out how to login on phone,"

Plussat: "Handing by any cap was great to get us on the plane on time."
Miinukset: "The plane we got on time to board was delayed enough to miss our connecting flight, so delayed another 3 hours when missing the next flight."

Plussat: "The flight attendant (age gentleman) with the quite sense of humor, and converse with a measure of ease. A role model for others, a nice aptitude than one can learn from."
Miinukset: "Just keep up the good work and always work towards self development. Treat others the way you would like to be treated, with respect."

Plussat: "Prompt boarding and departure."
Miinukset: "Refreshments and up to date airplane. Plane seem outdated and very loud. Flight attendants could use a friendlier demeanor"

Plussat: "The crew was great."
Miinukset: "The flight and crew were great. But I was not able to choose my seat because I purchased an economy flight. I was very uncomfortable. But I was luck that that people that were sitting with me were great."

Plussat: "Yes Crew was amazing. Seat was comfortable"
Miinukset: "No comment"

Plussat: "Friendly crew. Landed early."

Miinukset: "Left A bag behind in NY"

Miinukset: "Flight was delayed by an hour. No explanation given"

Miinukset: "No meal option and my video screen volume did not work"

Miinukset: "Seats did NOT recline, which seems to be a pretty poor planning for a red eye flight."

Plussat: "The flight was on time at departure and 30 minutes on arrival."
Miinukset: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"

Plussat: "The two stewardesses were awesome helping me to reschedule possible connecting flight due to leaving mdt 2 hours late"
Miinukset: "The gate agents were extremely slow causing the flight to pull from the gate 28 minutes late. The capitan of the plane needs a course on how to be polite to an upset customer"

Plussat: "Boarding was super quick, as crew wanted to leave before the strong rains and winds came through, so we left early! Plane itself was very modern and surprisingly comfortable, as much as a small space can be. Good amount of entertainment, and the crew were pleasant. And flight itself was smooth with very little turbulence which helps!"
Miinukset: "Had to pay for food, which was a little annoying considering the cost of the flight. Entertainment was very American led... but I guess not surprising considering it’s delta."

Miinukset: "Boarding is as usual chaotic"

Miinukset: "No cookies"

Plussat: "The people was relaxed and the flight attendant was polite and professional.. everything was on time"
Miinukset: "Nothing at all great service"

Miinukset: "Not enough entertainment. Movies and TV series are old. There was a crew member when I came on board that was a bit rude and sarcastic."

Plussat: "Getting off the plane"
Miinukset: "Boarding was a mess Seats had no leg room Flight attended was a jerk"

Plussat: "Getting off the plane"
Miinukset: "This flight was fine compared to the first"

Plussat: "The flight was good, Boarding was smooth and fast"
Miinukset: "I asked one of the crew members to help me to get a better seat as I was very tired and wanted to sleep better during the flight and he didnt pay attention to me. I realized there were emthy seats available during the flight"

Plussat: "The flight was operated by Delta."
Miinukset: "I waited too late to upgrade my seats, but there were no negatives."

Miinukset: "767-400 with the old entertainment system. small screen with poor quality and a number of people's had to be reset multiple times."

Plussat: "The A330 is So much better than the A320, More room, movies, games, wish the flight down was on a A330."
Miinukset: "Nothing- plane was full and pretty quiet. Bathrooms were easily accessed"

Plussat: "Service"

Plussat: "Arriving to the destination"

Plussat: "Entertainment system is awesome and similar to what I usually see only on international flights."

Plussat: "got to change my seat and have a spacious exit row"
Miinukset: "naad"

Plussat: "Excellent Detroit crew"

Plussat: "Fast and very friendly staff."

Plussat: "Every flight was efficiently set for boarding. Flights arrived a little early both times. Great on-board crew!"

Plussat: "Excellent service, God flight"

Plussat: "Delta is always running behind."

Plussat: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."

Plussat: "everything on schedule; courteous staff and great pilots"
Miinukset: "everything was very ordinary so cannot complain"

Plussat: "Check in, gate, and plane staff all friendly and efficient. Plane clean and flight on time. Overhead space with full plane was no problem. Service inflight was quick and cheerful."
Miinukset: "Drop off in San Antonio always a mess. Traffic delays driving up to drop off. Security check 20 minute with no pre approval. Seats crowded. Snack choices predictable."

Plussat: "Very late flight. Left on time, arrived 25 minutes early! Cabin crew were friendly and cared for everybody's comfort. They distributed a lot of extra munchies. They had real almonds instead of the usual 1/3 ounce peanuts, isn't that wonderful? Lights went off early and stayed that way so that the passengers could easily sleep through the flight. Uneventful flight, and therefore enjoyable."
Miinukset: "I had chosen 10C in the Comfort+ section of this MD90 plane. I did get my knee bumped more than once. I still like the seat because I can stretch my legs, but people should be aware of the bumping issue; it can be rather painful, and you do not get an apology."

Plussat: "I always have a great experience on Delta! Thank you"

Plussat: "Wonderful flight attendants"
Miinukset: "nothing"

Plussat: "EZ play newer plane nice staff"
Miinukset: "Power plugs did not work in seating row and air vents did not work"

Plussat: "Staff was friendly, seats were about as comfortable as any other flight."
Miinukset: "Nothing in particular"

Plussat: "The crew chief"
Miinukset: "Water not to top; towel holder broken. 20 minutes for wheel chair to arrive"

Plussat: "Friendly staff. They went above and beyond to accommodate me whenni arrived late for boarding."
Miinukset: "none"

Miinukset: "Entertainment system was not working."

Miinukset: "My connecting flight left 20 min early!!! I missed it because my original flight was 25 min late."

Plussat: "The crew was nice"
Miinukset: "I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting."

Miinukset: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Plussat: "I"

Plussat: "Crew were very good."
Miinukset: "No vegan food available."

Plussat: "The sear was messy they didn't clean it it was full of pieces of bread."
Miinukset: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Miinukset: "Seat recline was broken- wouldn’t hold position."

Miinukset: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Plussat: "The crew was terrific."

Plussat: "The crew was very friendly."
Miinukset: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."

Plussat: "Great food and friendly crew."
Miinukset: "Seatback system was old and not very functional."

Plussat: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Miinukset: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Miinukset: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Plussat: "Crew was very friendly. Food was excellent"

Plussat: "Food"
Miinukset: "Entertainment"

Plussat: "The cue lines per zone are a brilliant idea!"
Miinukset: "An explanation to passengers as to why there was a backup between the gate and the plane."

Plussat: "The new movies selection, food was very good, staff more friendly than previous flights"
Miinukset: "Boarding always a problem on MEA we have to wait too long in the queue"

Plussat: "Food was ok."
Miinukset: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Miinukset: "The fligh Washington delay more than a hour"

Miinukset: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Plussat: "Everything. crew friendly and food/drinks the best"
Miinukset: "Nothing...all was wonderful"

Plussat: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Plussat: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Plussat: "Not much but the staff"
Miinukset: "No room, boarding was slow, zero bag or legroom"

Plussat: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Miinukset: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Plussat: "That I was able to sleep a bit on the flight - and that we gained an hour."
Miinukset: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Plussat: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Miinukset: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Plussat: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Miinukset: "Nothing."

Plussat: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Miinukset: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Miinukset: "Security services at Manchester airport...too long and not friendly at all"

Plussat: "Nothing"
Miinukset: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Plussat: "Comfort, food and service are better than average."
Miinukset: "When stewardess opened overhead locker, something fell on my head."

Miinukset: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Plussat: "What’s not to like!"

Miinukset: "no vegeterian sandwiches very disappointed"

Miinukset: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Plussat: "Efficient on and off Staff polite and helpful"

Plussat: "The check in process was much better in the CFG airport than SFO. Very organized."
Miinukset: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."

Plussat: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Miinukset: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."

Plussat: "On time departure and arrival"

Plussat: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Miinukset: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"

Plussat: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"

Plussat: "Great crew"
Miinukset: "Food could be a bit better. White bread is unhealthy."

Plussat: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Miinukset: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."

Plussat: "Crew was great"
Miinukset: "Not enough food"

Plussat: "The food was good"
Miinukset: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."

Plussat: "Cabin Crew and food selections were top notch"
Miinukset: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."

Plussat: "Boarding sevece was very nice and helpful Thanks so much"

Plussat: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Miinukset: "The wi-fi did not work on our flight"

Plussat: "Panamá airport is a disaster, unorganized and dirty"
Miinukset: "Panamá airport"

"The seats in the Airbus flight from JFK to HEL were a bit uncomfortable. The layover in Helsinki airport was boring because there were no stores open in the terminal and there was almost nothing to do for 3 hours."

Miinukset: "Delayed and missed my connecting flight. Total cluster."

Plussat: "Great boarding"

Miinukset: "I expected more from business class. I wanted more comfortable seats and better food. The food was blah."

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Miinukset: "Left Washington two hours late. Left London on return 45 minutes late."

Plussat: "Decent snaks. It gets you there."
Miinukset: "It’s your basic flight from A to B. Nothing fancy."

Miinukset: "Late takeoff"

Plussat: "The crew on the plane were lovely and the service was great. We paid for exit seats so had lots of leg room."
Miinukset: "The plane was very old and the entertainment system poor. Small screens, no wifi and laggy interface."

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Plussat: "Timing of flight. Gate not too distant at Gatwick.."
Miinukset: "The check in and seat allocation process is awful. Boarding was chaotic with passengers still standing as we rolled back (quite sensibly the pilot did not want to miss the slot). Sitting around rows 19/20 means that even on an a two hour flight, you risk attendants never reaching you with the trolley."

Plussat: "Entertainment and amount of food and drinks served was adequate"
Miinukset: "3 different delays totalling over 2 hours then sat on the plan waiting to take off for another 30+ min with no regard to connecting flights, passenger confort, etc"

Plussat: "Friendly staff"
Miinukset: "Smaller plane required seat belt extender for heavier person."

Plussat: "This flight is exactly what you’d expect it to be- no frills, just a cheap way to get around! Coffe is 30 pnc so come pr prepared!"

Miinukset: "We were late to our outbound flight due to our other flight being delayed from weather. We went to the ticket desk area, which was closed and were directed to another help desk. Once at the front the attendent refused to help us and sent us to another desk at the other end of the terminal. After waiting in another long line, the attendent told us we had missed all flights to Edinburgh. There lack of staff and customer service caused us to miss all flights and trains into Edinburgh. On top of that, we were notified our flight back to London would be cancelled because we missed our outbound flight and that she could not provide us with any credits or refunds that we would need to call customer service. We lost the money we spent on our Edinburgh hotel and had no way to get to our vacation."

Miinukset: "Waiting 6 hrs"

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Miinukset: "No WIFI"

Plussat: "Both flights were on time. Funny comic relief safety film kept my attention. Friendly cabin crew member gave me a hot tea for free."
Miinukset: "No breakfast served in economy to my disappointment, there was no mention of that when I booked with Kayak. The seats are not too comfortable, with little legroom. The BA app did not show gate information when I needed it."

Miinukset: "BA website very confusing and not efficient. There is. No option to book seats online. You. Only had the option to pay extra to book seats online which was crazy since there were many vacant seats on board ... it said you could book your seats for free online24 hours before flight but this options wasn't working ! This should not happen in these times"

Plussat: "It was the typical cattle car flight. It was on time and crew were fine"
Miinukset: "Typical"

Plussat: "Most things"
Miinukset: "Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced."

Plussat: "The crew of British airlines were nice"
Miinukset: "Changed flight , couldn’t check in. I bought ticked on kayak but vayama was the actual ticket seller on behalf of Iberia which is a British airlines company. I couldn’t check and and customer service of vayama didn’t want to help and asked me to call Iberia. I called Iberia and after staying on hold for 40 min they told me to use the same confirmation number of Iberia flight on British airlines website. After a long day and a long and expensive uber ride I made it to sfo to see the flight has been delayed... never ever ever going to buy an international flight from Iberia, and very hesitant about kayak redirecting sales."

Plussat: "Quick easy flight"
Miinukset: "Was delayed and plane wasnt cleaned pre boarding"

Plussat: "It was all good."
Miinukset: "No complaints"

Plussat: "The crew were very friendly, and the flight was smooth and on time."
Miinukset: "Boarding was a nightmare. There was not enough room for people to wait, no queuing in place nor priority boarding. We were in row 19 (so mid way through the plane) and by the time the refreshment trolley got to us a large majority of the food AND drink was sold out - seemed very strange!"

Plussat: "I have physical limitations and required assistance stowing overhead luggage and help getting out of seat. Crew were terrific. Wheelchair assistance also great. Travels on my own."

Plussat: "Great, very comfortable, easy transatlantic flight"

Miinukset: "The ground crew at check-in was not friendly nor helpful."

Miinukset: "Three hours late."

Plussat: "Crew were great, food good : better business class than international BA!"
Miinukset: "Too many passengers with over size carry on"

Plussat: "Comfort"
Miinukset: "Boarding was late no communication as to why Limited to no choice for entertainment"

Plussat: "On time"
Miinukset: "Check in counter make difficult: my cary on luggage is standard, they should know it."

Plussat: "The air plane ran out of fuel we had to divert to San Jose we waited two hours because of weather and because the paperwork had the wrong pilots name so they wouldn't let the plane fly. Therefore we waited in the airport all night because neither British airways or American Airlines would help us We waited here all night with no sleep no one would give us a hotel or a meal we have now will be getting into London 24 hours later than planned and we will be out about $1000 in hotels in two hours we had booked that were non-cancelable . Multiple phone calls to British airline Waze and to American Airlines for all of the helpful"
Miinukset: "Everything"

Plussat: "Nothing was bad. Take off to landing was great. Red wine was"
Miinukset: "Nothing"

Plussat: "Nothing"
Miinukset: "Customer service"

Miinukset: "Seating in Business Class is not satisfactory. Compared to Virgin, American and Delta, it is sadly lacking. No shelf to put water, book, etc. lighting not good and footrests aren't easily worked."

Plussat: "Ease of boarding, no fuss no muss. Premium economy worth the price"
Miinukset: "Kosher food was frozen - inedible. Chicken dry. Worst meal ever on a plane"

Plussat: "Crew treated you well, boarding was organised and as a silver club card holder I was rewarded with priority boarding (less queues, less hassle)."
Miinukset: "Old style entertainment console, small screens, no usb or plug point for charging."

Plussat: "Was on time. Staff was nice and polite"
Miinukset: "International plane was old, seat material wasn't too nice. No wifi"

Plussat: "As ever, BA Flight attendants are courteous and approachable - consistently one of the best adverts fort the airline."
Miinukset: "Poor quality of service and courtesy provided by outsourced ground handling providers"

Plussat: "It was wery nice flight"

Plussat: "The entertainment and the service"
Miinukset: "Both legs delayed, almost missed connection due to delay and the crew on the flight didn't seem to care. When we asked if they could inform the next flight that our flight wasn't delayed, the stewards response was "our planes don't wait for anyone". Real friendly. Wish Southwest flew to Europe!!!!"

Plussat: "No turbulence!!!"

Plussat: "Nothing"

Plussat: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Miinukset: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Plussat: "Leg room was much better than in economy particularly for those of us over 6 feet tall. The food was quite good and better than what is normally served in Economy."
Miinukset: "Toilet facilities were in the economy cabin so there was no benefit to Premium Economy passengers - so much for a separate cabin as advertised. The seats weren't comfortable in fact normal economy seats are probably more comfortable. I was near one of the separating curtain as the cabin crew were often "bursting" through rather than pulling the curtain apart. Being on overnight flight it meant I got very little sleep let alone the children yelling and laughing loudly through the night - could the cabin crew say something! I had paid the extra for premium economy so I could do some work and get some sleep before I landed. I managed to do some work but got very little sleep."

Miinukset: "Poor queuing system Very poor food Four hour trip and they only served a pack of crisps and a juice glass No other choice, no option to purchase you stay hungry and thirsty till the end"

Miinukset: "I have to request several times for a glass of water. My seat was broken and didn't care about anyone extra needs."

Plussat: "The flight staff gave great and courteous service"
Miinukset: "My flight partner and I were separated in our seating! We did finally talked to other passengers and got to sit together"

"Boarded late. Missed first landing attempt, landed almost an hour late and missed connecting flight."

Miinukset: "Having an option for someone with wheat allergies ... As well as peanuts .... Chips work as long as they are not friends fried in peanut oil. I found that the crew would hit into my shoulder without saying "excuse me" ... Other people passed by me and they didn't seem to have a passing without banging into me."

Plussat: "I was unable to fly Tucson to Dallas Due to mechanical issues. Rerouted to Phoenix than Detroit. Flight was EXCELLENT"

Miinukset: "The staff at the airport in seattle were condescending an embarassing, talked among themselves about me where I could hear them, when I had trouble with reservation"

Plussat: "Great crew"

Plussat: "Everything was great."
Miinukset: "Nothing. It was smooth and efficient."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Room in the seat was humane. Respectable leg room and not squished with fellow travelers. Boarding process orderly."
Miinukset: "Crew late to second leg of trip. Visibly tired from a long day."

Plussat: "The crew was fantastic and very nicely got us into an earlier flight and allowed my wife and I to sit together for our 10th anniversary"
Miinukset: "The entertainment apps were difficult to use"

Miinukset: "I purchased 3 tickets and one was not used as the guest could not make the trip. The airline sold the seat that I already bought and paid full price for and I was not issued a refund or a credit for another flight. As fas as I see it, that seat was mine and shoould not have been fiilled by another indiviidual."

Miinukset: "I wish my booking came with a record locator for easy check in"

Plussat: "It s american!"

Plussat: "Thankfully they gave out ear buds on the plane"
Miinukset: "The flight was over booked, at the point of boarding there was no room left on the flight for any carry on’s so they wanted everyone to check bags one particular lady at the gate snatched my husbands boarding pass out of his had and threw it back at him so it landed on the floor. She came back with a checked bag ticket, this bag could have fit under the seat. We would have preferred not to check the bag because it had everything in it we needed access to like medication, ear buds, book, tablet, it also contained my Jewlery and various other things. The lady was extremely rude when I told her I prefer not to check the bag, she said we could take everything out of the bag we needed but that would have been 70 % of what was in the bag, where was I supposed to put all this stuff? My small purse was already full. my husband was upset at her treatment and said something to her and she told us we where welcome to book another flight. I paid a hell of a lot of money on this flight alone plus upgraded our seats with extra legroom. Once on the plane the seating was so crammed, uncomfortable and no legroom. My seat reclined but my husbands did not. I will never fly American Airlines again."

Plussat: "The crew"
Miinukset: "Delay"

Plussat: "On-time departure and arrival, friendly ground staff and flight attendant"

Plussat: "Timely"
Miinukset: "Hot plane, no phone charging available."

Miinukset: "Nothing wrong. Everything is excellent"

Miinukset: "Mucha turbulencia!! Pero el servicio muy bueno!!"

Miinukset: "delayed/not on time"

Plussat: "Convenient flight from DRO to Dallas."

Miinukset: "Beat up baggage"

Plussat: "Staff at gate were very nice"
Miinukset: "Flight was delayed three or four times throughout the day"

Plussat: "I had a connection flight to JFK I came before the time about 15 min and crew saw me but she told me, sorry someone took your seats I lost around 4000$. This happened at Dallas airport."

Plussat: "I got there on time and they didn't lose my luggage."
Miinukset: "The planes are too cramped, costs are too high, staff just love pointing out a carry on isn't a carry on even though it's sold as one and fits in every other airline's definition of one. Boarding process is ridiculous."

Plussat: "Nothing."
Miinukset: "Delayed flight all day long from 11:58 AM till 8:00 PM, where they blamed it on traffic at RDU airport, weather in Chicago, and finally a maintenance delay for from 2:00 PM till 8 PM before they canceled!"

Plussat: "Considering BA cancelled our flight to Milan because our Delta flight to JFK was late....we had to buy 2 more round trip tickets. No one from Kayak or BA helped us.. we were out anithet $1100. ..worst experience ever will never use Kayak again. The right thing to do is for Kayak to refund our original.tickets....since we had no control over our delayed flight but I am sure that will not happen."
Miinukset: "See above ....."

Plussat: "Relatively quick embarkation process despite having to walk outside. Got us safely to destination."
Miinukset: "Those old turbo props suck big time. Not only everything looks dated but the engine drone and especially the vibration are unbearable. I have flown turbo-prop in Europe and they didn’t seem so noisy and transmitting so much vibration."

Plussat: "The airline staff was SO kind and helpful. I'm an AA fan now!"

Plussat: "Boarding was fast and smooth. The flight was great, seat was comfortable."

Plussat: "No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!"
Miinukset: "Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors....."

Plussat: "Clean plane"
Miinukset: "No food"

Plussat: "The flight to Washington was fine. It was the flight back that I have issues with."
Miinukset: "My issue with flying back American is that...I didn't. They boarded us on the plane, moved down the tarmac, and then checked to see that we had a brake problem. They took our plane out of service (which I get, I would want brakes before takeoff), but then they never updated us on our status, until I physically went to the counter to ask an hour later. This is when they informed me that the flight was cancelled and we were rebooked on the 9pm flight (Mind you, this is 12:30p and I have a 2 year old with me). Luckily, I was able to book JetBlue and get home earlier (8:00pm)"

Miinukset: "I received an electronic boarding pass but still was required to go thru a security check to get a paper boarding pass, and then had to go stand in the original line again. Aircraft was dated. Audio for th in flight was bad. Poor experience overall."

Plussat: "Not muchi"
Miinukset: "I ordered a gluten free dinner for my husband and even checked on I two days before and they didn’t have it. He basically had no dinner"

Plussat: "Early departure and arrival. Great flight and crew on a full flight."
Miinukset: "Nothing"

Plussat: "Nothing"
Miinukset: "They had a delay that bumped our international connection. We had to switch airports and airlines and arrived significantly later than originally planned, causing us to miss pre-wedding events."

Miinukset: "At least one of the entertainment systems wasn't working right. Otherwise everything was okay."

Plussat: "The AA counter agent was very helpful in changing my flight?"

Miinukset: "Flight was delayed from NY , didn't make it for connecting flight."

Miinukset: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."

Miinukset: "The snack had coffee in it."

Plussat: "On time take off"

Miinukset: "I paid premium price for comfort and to be treated at least nice! In the business cabinet! Other than the seat which by the way mine was broken so I couldn't get to the position I'm the most comfortable, everything else I could have gotten in the economy seat. Crew was not welcoming, the had big attitudes as they were doing me favors! Which they are not! And they didn't check at me at all. Fly got delayed more than 2 hours didn't offer more drinks or snacks! Food was horrible so I was very hungry since I couldn't eat it! And the snacks were available at the back much later but when I went to check it out almost everything was gone! Other airlines come to offer you snacks! AA did not and the make me feel like an intruder when I went to check the empty snacks trays! Only the package food was still available. Horrible service, mean big headed crew! It's is simple! Be nice and make an effort! Especially for the people that actually is there paying the premium!"

Plussat: "There were no seats available together so we were upgraded to the extra room seats so that we could all sit together. As a mother flying by herself with 2 children, one of whom is on the Austin spectrum this gesture of being able to keep us together meant so much to all 3 of us. Thank you"

Plussat: "Provided overnight hotel for cancelled flight"
Miinukset: "Cancelled two flight connections to Austin from Phoenix."

Miinukset: "Ran a little late."

Plussat: "The crew was friendly"
Miinukset: "We sat behind a 3 year old child. Very loud screaming jumping. Parent did not have control over child. The stewardess did not seem bothered. The longest most miserable flight EVER!!!!"

Plussat: "Food was good"
Miinukset: "American Airlines gave away my upgraded seat that I paid for. Eventually gave a refund, but was unapologetic."

Plussat: "Security checkpoint was very quick, being a Sunday morning, and we departed on time. Everything was very normal."

Plussat: "That I finally arrived and got off the plane"
Miinukset: "The flight was delayed for three hours, we landed and sat in the plane for another hour to wait for a gate to open up. After apparently being hbaged three times. Terrible experience"