Etsi halvat lennot reitille Milanosta $[4322-Lappi

"Great experience!"

Miinukset: "Not much help at the airport my luggage was lost"

Miinukset: "I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket."

Plussat: "Nothing"
Miinukset: "Customer service"

Plussat: "Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company"
Miinukset: "Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink."

Plussat: "Of all the flights I checked this was the most convenient in timely manner and comfortable."
Miinukset: "Movie options."

Miinukset: "It was late"

Plussat: "There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged."
Miinukset: "This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Everything"
Miinukset: "None"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki"
Miinukset: "Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website..."

Plussat: "Nice crew."
Miinukset: "Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "calming environment, finnish style"
Miinukset: "on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel."

Miinukset: "my plane to NY flew off without me and 11 people."

Plussat: "The crew was very helpful and kind. The plane extremely comfortable"

Miinukset: "Layover and delay we're extremely wrong and they booked me on a separate flight from my party."

Plussat: "Everything was well organized and on time. Good meals! Price was fabulous!"
Miinukset: "Seats in economy were small and my husband and I are not small. Usually international flights are roomier."

Plussat: "the food was decent, the people were nice"
Miinukset: "the baggage check was a zoo. there was only one finnair representative, who was LATE. the baggage check was opened only 1.5 hours before the flight, causing a massive line."

Plussat: "Movies."
Miinukset: "No leg room."

Plussat: "Friendly service, clean airplane, great food."
Miinukset: "No leg room in economy. Worse then United and American Airlines!"

Plussat: "I'm alive. The plane did not implode. No crashes! The crew was polite. Plane was very late leaving. Not a good thing."
Miinukset: "Had to pay more for extra baggage than a person with the "right" ticket #'s. How to know this trivia in Feb. when buying ticket? My starting #'s did not allow me to prepay online. Instead, rush to airport, pay more by having to pay in person. 2. I also could NOT get my boarding pass online. Instead, forced to drive to airport day before just to be sure I'd be on plane! Finnair counter, Hannele politely double-checked all's well, handed me boarding pass. Hannele told to buy extra baggage online being cheaper. This promise, not accurate. Absurd!"

Plussat: "Selection of many movie choices"
Miinukset: "Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait."

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "Btw you have cancelled my flight!!!!!!!! And sent me just an email."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Miinukset: "Sound only came out of one ear from headphones"

Plussat: "The blueberry juice is super good!"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Miinukset: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."

Plussat: "Hyvä ja helppo lento"

Plussat: "They waited with connection flight."
Miinukset: "Looks of people waiting for us. They really hated us. Luggage made it next day. No food on board."

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Miinukset: "Another upgrade charge, no extra leg room but a seat "near the front" (row 8). NO entertainment system. Only food service was on-board bistro, which sadly I slept through because I was exhausted from getting absolutely no sleep on their crummy transatlantic flight... There are no 'zeroes' to give, so can only give a 1 star poor rating on food, entertainment and comfort. Crew, again, tried in the face of a crummy airline."

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "The crew did an excellent job definitely went beyond good service, I enjoyed the food and they came often offering drinks. It was probabky my first long flight I wasn't thirsty at all. Overall I was very happy with my trip hope thank you!"
Miinukset: "I got slightly cold at one point and wished the lights were I little lower but I understand why the weren't."

Plussat: "I most liked milk lactose low for my coffee . I can't criticize about food because I was offered only beverage this time with only an hour flight. Hehe ."
Miinukset: "Nothing made me uncomfortable except for the concern about stealers in most of Europe . I didn't experience it yet but tons of times I've heard about stories of tourists ."

Plussat: "The fact the plane didn't crash"
Miinukset: "Couldn't check in online- extremely slow at counters to get my checked bags, forced a meal of curry since I was in back of plane and there were no more 'non-vegan meals'- smelled NASTY! Ignored a lot by attendants bc rushed to get to back of plane attendant area and chat. Tv could barely be seen from window and then volume/distortion was awful while flying. The attendants were gaga about a screaming baby but ignored the rest of us"

Miinukset: "One of the crew members was rude."

Plussat: "could change to extra legroom on the day without extra charge"
Miinukset: "no individual entertainment console, and only certain seats had power outlets."

Plussat: "Loved the flight attendance!! They were friendly, witty and flexible."
Miinukset: "Nothing"

Miinukset: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Plussat: "Na"
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Plussat: "Nothing"
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Miinukset: "Our request for vegetarian meals got lost after a glight was cancelled."

Miinukset: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Plussat: "Crew was great. Seats were comfortable."
Miinukset: "The airline lost both of my luggage suitcases."

Plussat: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Miinukset: "See previous"

Plussat: "Entertainment system failed repeatedly."
Miinukset: "Entertainment system failed repeatedly."

Miinukset: "More options for gluten free food. Always get the same dish"

Plussat: "The crew was amazing and extremely helpful!"
Miinukset: "The food could have been better"

Plussat: "Great food and friendly crew."
Miinukset: "Seatback system was old and not very functional."

Plussat: "crew was great, seats were comfortable"
Miinukset: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"

Plussat: "Air. France usual"
Miinukset: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Plussat: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Plussat: "Average crew. Average seat."
Miinukset: "They could have controlled screening babies better. They just let them scream....."

Plussat: "Crew was amazing. Service and food was good."
Miinukset: "Random TSA check was not needed at the end when boarding."

Plussat: "The crew was pleasant and boarding efficient I lucked out with first class"

Miinukset: "Lost my luggage."

Plussat: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Plussat: "The crew was very gentile."
Miinukset: "No enterteinment on the plane."

Miinukset: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Plussat: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Miinukset: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Plussat: "The cabin crew was super patient and accommodating of the passengers."
Miinukset: "Cramped quarters"

Plussat: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Plussat: "Comfortable, hospitality and wonderful service"

Plussat: "I like traveling with AirFrance in general."
Miinukset: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Plussat: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Miinukset: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Plussat: "nice drink selection on board flights"
Miinukset: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Miinukset: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Plussat: "The food, entertainment, and service. Waited for me after almost missing my flight."
Miinukset: "Nothing."

Miinukset: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Plussat: "Food was excellent and crew was very nice."
Miinukset: "Could not check in online before my flight and no zones to board just line up and go apparently."

Miinukset: "Some toilet facilities out of order and some slow service"

Plussat: "Nothing"
Miinukset: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

Plussat: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Miinukset: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Miinukset: "The crew was not very polite."

Miinukset: "Freezing"

Plussat: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Miinukset: "."

Plussat: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."

Plussat: "food was good, leg room was decent for economy"
Miinukset: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Plussat: "Disorganised and slow"
Miinukset: "Couldn't organise a booze up in brewery. Baggage offload took forever"

Plussat: "tool me safe from one airport to another"
Miinukset: "wait time, food"

Plussat: "It was a short flight."
Miinukset: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."

Miinukset: "Wheel chairs for my ill and aged parents was not provided"

Plussat: "The food was great. Very filling and hot foods were hot and cooked thoroughly. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games."
Miinukset: "It was very hot in there probably hotter than it should be. Not much air flow I was sweating the whole flight. Because of this I couldn't sleep it was kinda miserable not gonna lie."

Plussat: "The lounge is great, however the food is substandard to nearly every other lounge that I have used."
Miinukset: "The food on the plane is even worse, The staff were ok but not overly going out of their way to help with any issues, also they could at least pretend to smile."

Plussat: "The fast boarding."
Miinukset: "The long wait without the air conditioning until our slot in the takeoff list became available."

Plussat: "The crew"
Miinukset: "Not enough room for legs. Small amounts of food. No entertainment."

Miinukset: "To many announcements on a overnight flight."

Plussat: "should let first board passenger in rear rows and not everybody together."

Plussat: "It flights themselves were fine. A 45 minute delay sucked though."
Miinukset: "Service & Notification. The airline switched my itenerary without alerting me which made me miss a connection. The resulting troubleshooting with the airline has been non-existent. I will not fly Eurowings again."

Plussat: "?"
Miinukset: "No"

Plussat: "Entertainment was good."
Miinukset: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"

Plussat: "Punctual"
Miinukset: "Seats"

Plussat: "Seats were comfortable"
Miinukset: "Change in gate was not anounce"

Miinukset: "Riding a packed bus to the plane was awful."

Plussat: "Crew was very friendly!"
Miinukset: "The plane smelled terrible - almost like one of the toilets had backed up."

Plussat: "Very fast check in. No problems"
Miinukset: "Nothing"

Plussat: "The crew was nice, seats were comfortable."
Miinukset: "I didn’t appreciate the surprise of having to pay $50 Euros to bring my bike, which then required I leave the baggage drop off line, go to customer service to pay, return to the baggage line to pick up my bag and boarding pass, and then go to the special luggage handling line."

Miinukset: "More legroom. And not having to pay for a simple glass of water."

Plussat: "I’ve flown with various airlines and must say that I was very impressed with this crew. I guess it was because they all were young and didn’t füdisplay burnout as so many other flight attendants show when dealing with their customers."
Miinukset: "On both flights the control forty didn’t work."

Miinukset: "Terrible hard landing"

Miinukset: "Too late and not too much Information about that"

Plussat: "Muy cumplidos y personal amable"

Plussat: "Staff where friendly but could’ve informed us why we where circling for 40 mins earlier"
Miinukset: "Not being informed of the Thunderstorm situation earlier no one knew what was happening"

Miinukset: "2h delay"

Plussat: "If I can give this airline negative stars, I would."
Miinukset: "Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process."

Plussat: "The crew was friendly and helpful!"
Miinukset: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."

Plussat: "Nothing"
Miinukset: "Timing Food Service Entertainment"

Plussat: "Seat comfort Nice stafflost"
Miinukset: "They lost our luggage Major bummer"

Miinukset: "Fligjt canceled, bad customer support, lost bag"

Plussat: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, frequent beverage and snack offerings, and a nice selection of entertainment at the seat."
Miinukset: "Vegetarian hot meal option was a little strange, but not terrible."

Miinukset: "The seats are broken and the crew treats the passengers like they do not matter."

Miinukset: "My flight was delayed and because of that I lost my next flight in London , cost me money and time , having to go to another airport in a bus for 1 hour and 30 min ride to catch a new flight the same day that I had a pay. Thank you eurowings! Not"

Plussat: "Everyone was nice."
Miinukset: "When we finally were able to board it went smoothly. The crew was nice, but nothing amazing. Not very comfortable but not surprised for a short flight. There was no “food”. There was no “entertainment”. Kayak was great for information and reminders!!!"

Miinukset: "Is there anything more to say?"

Plussat: "For a short flight, the trip was fine. No delays were experienced."
Miinukset: "The security line at Tegel airport was long. It took over 30 minutes get to the security scanner."

Plussat: "RUINED OUR TRIP"
Miinukset: "LUFTHANSA IS TERRIBLE"

Miinukset: "Flight was cancelled--no crew!"

Plussat: "We arrived in Zagreb 10min early"

Miinukset: "Delay almost 3h. No food, no snack at all offered for passengers waiting in the airplane for hours after boarding. After 2 hours they offered water. Woow!"

Miinukset: "I could not check in online the evening prior as there were no more standard seats to select, and therefore could not purchase an extra check-in bag with online prices. I called Eurowings and they advised to just go to the airport and check-in. Was forced to pay a much higher price at the check-in counter at the airport. Either the online system has been set up to rip off the consumer or this is a farce."

Plussat: "Dass es ein ein Sandvich und nicht nur Kekse gab"
Miinukset: "Die Verspätung und die fehlenden Sitze für die, im übrigen nicht annoncierte, Wartezeit, sowie das nicht sehr gut geleitete Einsteigen (zu langer Stau im Rüssel)"

Miinukset: "I wasn’t offered any refreshments despite having pre-paid for it, onboard Wifi and entertainment did not work, cabin crew were no polite"

Plussat: "smooth flight"
Miinukset: "boarding took too long"

Miinukset: "Long walk plus bus ride to plane in windy and chilly weather with slight drizzle."

Miinukset: "- the staff member who was boarding patients at Glasgow airport (although not on the flight itself) was very rude and impatient. she seemed to be having a bad day - the light was delayed by approximately 45 mins"

Miinukset: "Paid 18 pound extra for extra legroom and a snack but when asked the airhostess she said we didnt pay for one"

Plussat: "Check in was easy, employee was pleasant."

Miinukset: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"

Miinukset: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."

Plussat: "Nice friendly service at the gate for boarding and onboard"
Miinukset: "Flight a bit delayed plus we experienced an aborted landing in Düsseldorf"

Plussat: "We did not have to board outside so that's a plus. Staff and crew were very pleasant. A short flight."
Miinukset: "The usual problems with an economy flight -- very crowded, stuffy, and no complementary food."

Plussat: "They rebooked me to a new airline to get to my destination."
Miinukset: "Multiple gate changes then flight was delayed 10mins, 40mins, then for an hour. No attendant ever came to the gate until the last minute. I had to be rebooked on a different airline."

Plussat: "Flight attendants were very good"
Miinukset: "Two hours late. Check in and Gate attendants rude. Unprofessional. No updates on delay"

Plussat: "Excellent service. Great food and drinks."

Miinukset: "Delayed. Our bags didn't make the connection."

Plussat: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."

Miinukset: "First leg of flight was delayed by fog. OK... it happens, but almost every customer facing employee along the chain gave wrong information and/or had no inclination to help. Spent an hour going from pillar to post at DUS having been told to retrieve bag from incoming carousel. Told several times it wasn't there and would meet us in DRS. Of course it wasn't. Frankly I've had more help from airlines in the least developed parts of the world. Lufthansa Group.... you must be joking."

Miinukset: "It was not so Good that we could not the second boarding pass at The first boarding location"

Miinukset: "There is no space for legs. The food quality is poor. No entertainment at all"

Plussat: "Koneeseen nousu oli nopeaa ja sujuvaa. Miehistö oli ystävällisiä, hauskoja ja informatiivisia. Lento sujui mukavasti ja nopeasti. Kiitos tästä <3"

Miinukset: "Too long standing around for boarding as the plane was delayed and needed cleaning"

Plussat: "Very kind and helpful crew"
Miinukset: "Boarding process with a wheel chair passenger should be better organized"

Miinukset: "One hour late + operates by an Estonian company"

Miinukset: "5 hour of delay!!!! For the second time in the same flight"

Plussat: "The crew on the plane handled the difficulties of a passenger well."
Miinukset: "The repeated delays and mix up with seats which then led to an irate passenger who made ALL of us miserable. She was moved next to my daughters and took her anger out on them by yelling and demanding things most of the flight."

Plussat: "Fast boarding"
Miinukset: "Nothing"

Miinukset: "Boarding was slow. They had us stand for thirty minutes in a hot jetway. They charged for all the food and beverages. No entertainment."

Plussat: "The crew was very nice. All smiles"
Miinukset: "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."

Plussat: "The crew very unpolite My reservation was for me and my husband and the gave us separated seats"
Miinukset: "Quality of service Long lines Very caotic Terrible experience"

Plussat: "Isle seat in 2nd row after I paid to carry on a small duffle bag. Only one item allowed."
Miinukset: "Everything about flying and good customer service: at check-in, in-flight service, near on-time flight. (flight was over 45 mins late, difficult for those with connecting flights)"

Miinukset: "Bad leg room, loud guests, bad boarding process."

Plussat: "on time flight, check in and boarding are good. Handsfree option let you carry on a under seat bag"
Miinukset: "seat too tight even for person not big"

Miinukset: "Check-in was poor. It got stuck after 80 people that could not proceed to board the plane and occupied the hallway. Everyone was standing for 30 minutes without any information about the reason for the delay in boarding whatsoever."

Miinukset: "When the flight is delayed by five hours, some information would have been welcome, as would a complimentary drink. We received neither. Then when we did fly, there was hardly any food on board."

Miinukset: "Too many delays with a lot of miss information"

Plussat: "Miehistö ystävällinen."
Miinukset: "Koneeseen nousu hidasta."

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "Flight delayed by 73 minutes for take-off"

Plussat: "Respectful pilot and cabin crew, flight was all in all very smooth and no inconvenience"

Plussat: "We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag."
Miinukset: "We will seriously think of a different air line"

Plussat: "The crew were lovely and took care of us."
Miinukset: "The delay was over an hour and we just sat on the plane."

Miinukset: "Even in low fare airlines you're allowed to have one piece of luggage and hand luggage with you. easyJet allows only one hand luggage, but they don't clarify that clearly in their rules. They are telling that first in the gate and then they charge for extra £50 for hand luggage. I'm going to avoid flying easyJet in the future."

Miinukset: "Easyjet - so we had to wait at the gate for no discernible reason - as usual, and annoying to stand in a queue past the boarding gate for 25 min before getting out to board the plane standing 50m away. Vegan option advertised on the on-board Bistro menu and ordered and paid - but then turned over the box to see ingredients and it wasn't vegan. Ridiculous service EasyJet."

Plussat: "I don't recall liking much of anything."
Miinukset: "The dispassion & lack of hospitality by the staff. The lack of process & order of queing to check in. The lack of leadership & ownership of taking care of customers. The livestock-like movement of checking in...standing & waiting on the bus to proceed toward the plane. The standing & waiting on the bus to deboard the bus to board the plane. The standing & waiting on the bus to wait for the bus to proceed to the terminal after landing. The standing & waiting on the bus to deboard the bus to proceed to baggage claim. The extra long wait to receive the luggage at baggage claim. The leadership of the company needs to either decide to fix this or find other work. Everything stated above is a reflection of leadership not taking ownership."

Plussat: "The flight was almost on time."
Miinukset: "We did not like having to pay an extra 16 euros per person for carry on. Other planes allow a carry-on and a personal item. Did not appreciate this last minute extra charge. This should all have been explained when we purchased our tickets. I probably would not fly on EasyJet again for this reason."

Miinukset: "I was rudely asked to put the trolley in the devise to verify it fits the size regulations. It did fit and then because of the delay, I was forced to check the trolley into the belly of the plane rather than into the overhead as there was no room for it on board. This was an unnecessary inconvenience as everything in the trolley was necessary for the flight."

Miinukset: "Website doesn't work properly, 6 hr. wait for online chat, phone help that got things wrong, herded like cattle into ever smaller, airless waiting areas, left 30 min. late and arrived an hr. late on a 2 hr. flight."

Miinukset: "We were delayed 5 hours, we arrived at 2pm and left Milan at 10.30pm! In total we waited 8 hours."

Plussat: "So smooth nice flight and great service nice people,first time we use again"

Plussat: "I did not like, I must pay 60 euros, that is no fear! Por mi maleta de mano."
Miinukset: "Ni un solo vaso de agua nos dieron, eso es una grosería"

Plussat: "much more leg space room then on other flights i have fly recently."

Miinukset: "I had to stuff my personal item in my suitcase. When the previous times I've flown easyJet I've always had a carry on and personal item"

Plussat: "Nothing"
Miinukset: "Hostess who threw me out"

Plussat: "Nothing"
Miinukset: "Booked wrong date before confirmation came phoned to cancel was told I couldn't have a refund would never use easy jet again"

Miinukset: "On the flight home from Milan to Barcelona they charged me 67 Euros to check one bag even though on the flight to Milan I was allowed to bring it as a carry on and check it at the gate for free."

Plussat: "Nothing."
Miinukset: "Boarding was a disaster. We just stood in line like sardines for an hour. The other issue was bags. They wouldn't let me buy bag vouchers online because I had checked in. Something they don't tell you until after and wouldn't even let me buy for my return flight a week away. So I had to pay 200 euros extra for bags (more than 1/4 of my flight cost.) plus Emirates, my first flight said the bags were free because international travel. It is a failing of kayak not to fix this issue and I regret using this service. Either kayak needs to figure out a way to warn you or they should cancel using this rude, incompetent airline."

Miinukset: "flight was delayed"

Plussat: "Everything was perfect."

Plussat: "I like the EasyJet app and the ease of getting through security at Malpensa"
Miinukset: "I did not like that my flight was delayed two and a half hours, and EasyJet's idea of compensation was €4.50. I had meetings this morning that I had to cancel; Transportation into London is very challenging at 2:30 in the morning - we were supposed to arrive before midnight; and now one day, of my THREE day trip is pretty rough because I couldn't get into London until 04:30."

Plussat: "Nothing but getting off"
Miinukset: "I was traveling with 3 other passengers (all women) coming from America and we were the 1st to check in, in person and was told I had to stay back and catch another flight. While standing there and waiting I seen 3 to 4 people traveling alone that could have been asked to take another flight."

Miinukset: "I understand that flights get delayed, but when there is a lack of communication with the flight crew to the passengers, it is unacceptable. We were standing around ready to board a plane that was not even checked for departure. At Malpensa's EasyJet terminal, there is no type of organization or authority from the employees. The same issue with lack of communication came when it was time to leave the aircraft; we all stood up waiting to exit and the plane was being held. It was 5 minutes before someone informed us of the issue. Overall, a 1.5 hour flight ended up being a 7 hour journey because of easyJet's unorganization."

Plussat: "Very efficient, on-time, security at Gatwick is MUCH faster and more efficient than Heathrow."

Miinukset: "Boarding was a fiasco - with delays and crowding. And we paid for priority boarding but it did not print on boarding pass."

Plussat: "boarding and timeliness was well executed"
Miinukset: "Announcement of gate was very late. deplaning took about 10 minutes delay to connect sky bridge. Not the airlines fault per say but was not an avoidable inconvenience."

Miinukset: "Delay"

Plussat: "The check-in/security was very efficient and pain free especially at Gatwick. The return leg flight was delayed, but time was made up and information was good."

Plussat: "Everything but the constant delays of these flights on Sunday evening . Last Sunday had the same problem and the invoked cause was traffic are barcelona airport."
Miinukset: "Recurrent delay"

Plussat: "Some English speaking/understanding Crew available in Italy to help you through the process."
Miinukset: "It's important to pay for Hold Luggage (checked bags) prior to arriving at the airport. It isn't easy to do once you've checked-in online, so take your time in this process as it could save you an upwards of 35 euros for 2 bags. Boarding process is bizzare, if you don't pay for Express Boarding, you should get in line early! Our experience with passengers onboard was unique- no one cares about what you've stored overhead so keep an eye on your belongings if you have anything fragile. EVERYONE brings suitcases onboard it seems. Confusing announcements once in flight, sounded like a beverage service was on its way but never did. Not even water. Flight attendants walked up and down the isle looking for UNICEF donations. No entertainment except for traveler watching. Ultimately we got to our desitation and that is what mattered. Everything else was just a head scratcher."