Etsi halvat lennot reitille Italiasta $[18246-Turkuun

Miinukset: "Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul."

Miinukset: "Leg room was terrible in economy and food was poor from the USA"

Miinukset: "One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay."

Plussat: "-"
Miinukset: "I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA."

Miinukset: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"

Miinukset: "My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience"

Plussat: "New-ish aircraft"
Miinukset: "Prompt departure; better food/snacks."

Plussat: "Nothing much to say. The crew was polite, kind and professional."
Miinukset: "nothing."

Plussat: "Service"
Miinukset: "Delay for both leg trip."

Plussat: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Miinukset: "Ground staff poor customer service"

Plussat: "Crew was great, plane was nice"
Miinukset: "delayed again, almost missed connection"

Miinukset: "Mediocre sandwich"

Miinukset: "The food was sub-standard, though it was described accurately as a snack."

Plussat: "Food was good and crew were helpful."
Miinukset: "Seat could have been comfier!"

Plussat: "Food was great and the crew were helpful."
Miinukset: "Seat could have been comfier!"

Plussat: "Cree was fantastic from check in to boarding"
Miinukset: "Drinks served before food"

Miinukset: "Turbines did not start up initially. 1h delay."

Miinukset: "Punctuality"

Plussat: "snacks and entertainment"

Miinukset: "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."

Plussat: "Boarding was efficient. Everything else was average."
Miinukset: "With the exception of one Asian cabin crew, others were cold. Food has worsened on Lufthansa. Portion and quality are not as good as 1 year ago. I find the seat average in comfort for premium economy. If only the seat would move forward, I keep sliding off it. Cathay Pacific has a much better seat."

Plussat: "Lufthansa take great care of their passengers, always"
Miinukset: "Poor gliding in and rough landing"

Plussat: "Nothing to say anything flight is cancelled two time. Fed up of Lufthansa service."
Miinukset: "Change flight rules and regulations. Shouldn't cancel any flight even one passenger booked air ticket. Lufthansa is very worst service."

Plussat: "Service and hospitality. On dot service with no major delays."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Friendliness of cabin crew,entertainment was good,food was good. Overall I was pleased with the service and am looking forward to flying with Lufthansa again"
Miinukset: "I think the process was too long in Lagos, but in London it was smooth."

Plussat: "great over all experiance. Don't let the other negative reviews put you off"

Plussat: "The Lufthansa app provides updates on plane status and gate number, etc."
Miinukset: "N/a"

Plussat: "wine"
Miinukset: "no screens"

Plussat: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Miinukset: "No negatives."

Plussat: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."

Plussat: "Stuttgart to Frankfurt was good.. ."
Miinukset: "None"

Plussat: "Smooth flight. Great food and drinks. Very helpful staff."

Plussat: "Everything as expected."

Plussat: "One of flight attendants lent me her phone charger to charge my phone which absolutely saved and they were just generally very pleasant and easy to interact with."

Miinukset: "Walked a very long way in Frankfurf airport to transfer to another flight."

Plussat: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Miinukset: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"

Plussat: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Miinukset: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"

Plussat: "Good connection time and easy to get through security"
Miinukset: "Passports had to be checked and it delayed boarding. Everyone was frustrated"

Plussat: "Spare seat next to me"
Miinukset: "Could have done with pre dinner drinks a bit quicker"

Miinukset: "Late landing We landed in another terminal to the one our connection was at. Had to run and go through security again Had two minutes to spare and they refused to allow us to board. Very rude The distance to catch the connecting flight The delay at security The lack of trying to let us on the plane. The rudeness I experience"

Miinukset: "The flight was late."

Plussat: "Seat comfort, service excellence"
Miinukset: "Quite outdated movies on entertainment system"

Plussat: "Very nice staff at the gate and awesome media selection on the plane."

Plussat: "food was great"
Miinukset: "gate changed and we gad to take the bus to the plane which lead to sn delay and almost the plane couldn't leave before the airport closed. however, we eventually made it ..."

Miinukset: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Plussat: "The experience was fantastic, can not critique at all. They made a 14 hour flight a great experience and even a 5hr layover be relaxing. It will be hard to travel with other companies now"
Miinukset: "It will be hard to travel with another airline"